Metacarpal fracture treatment in 370 Orthopedic surgery clinics in Europe

Something shocking, in the corridor in front of everyone they ask you the questions you filled in the questionnaire (!?) intimate, private and about your health... the examination is normal... and at the end the nurse in the corridor in a glass booth shouts your name and your results!!!!!shock

The center as such is excellently equipped, the premises are nice. Receptionist and nurses very nice. I was struck by the attitude of the primary lady, who was obviously in a bad mood. A person will come there with respect from the examination and there is no need to add his bad mood. Instructing me that why am I here when nothing is wrong with me is rather strange, as my gynecologist seems to know why she sent me there. On the one hand, we call women to prevention and when you get there, what are you here for.

Even though it is a hospital, every time I go there I leave pleasantly pleased and surprised by how kindly, respectfully and professionally the patient is taken care of. Thank you for your services and for raising the level of health care to a higher level. 👌

Totally disappointed. They made an appointment for me to see a doctor on Saturday at 15.00, and when I arrived, the clinic was closed. Then they rescheduled me for Monday, and when I arrived, it turned out that the doctor was sick! They didn't even warn me about it! I came to the clinic TWICE for nothing. Also, one time the receptionist did not send me the MR results. Terrible disrespect for patients' time.

Very good choose if you have no insurance in Serbia, or if you need urgent help for you or your child. They are very well equipped and friendly so you will receive all the medical care you need!

Rude receptionist. She doesn’t speak English and doesn't know how to work with an insurance company. Terrible service.

I've had a pretty bad experience with the hospital, I've been trying to call the orthopedics for 3 days now, I want to make an appointment for an infant hip sprain examination, but only the machine answers, it takes hours

I don't have an unnecessary 1 hour to try to reach orthopedics without stopping. :) There is another doctor, another hospital where I get more in half the time than here. It's a bit pathetic that when you try to call them, it rings for a while, and after a few calls you can't even reach the number..😤 This is one of Budapest's "famous" garbage dumps. Rot where you are. :-*

I've been calling them for 79 minutes today! Two out of three numbers are dropped, one is not picked up! It's not enough that the waiting time is 8-10 months, but they haven't answered the phone in weeks! We're already used to the fact that there will be adults...well, children too! 🤮

Waiting for several hours with a small child. They send me from one place to another. It's all a shame.

Everyone was very kind, polite, and ready to serve. The doctor, Dr. Duka Ede Botond, is prepared, kind, polite, considerate of age, humane, thorough, and knowledgeable. I wish you more good work and good health. Thank you very much for the wonderful ellatas!

The care is very bad! Appointments are given months in advance to specialist clinics, but they don't keep those appointments either! Most of the doctors are retired and overworked. The money we pay does not go where it should!

Operated in this clinic at the beginning of October, I learned that their administrative services are overwhelmed and that I have to wait on average 1.5 months to obtain the care billing slips to be reimbursed by the CPAM and the mutual insurance company. On the other hand, the clinic has no difficulty in requesting immediate payment of fees upon your admission. Good to know!

I have been trying to obtain an invoice since June, several calls telling me that I will receive the document by email, still nothing. Today I call and talk with someone who says she is checking my email address, but communication is cut off. I call back, and I've been waiting for an hour to get someone! It's scandalous ! Either we need to recruit people or stop coffee breaks!

The nursing staff at this clinic are not trained in the rules of respecting patient privacy. The nurses don't know how to place IVs, I found myself with veins explored. In short, no one from no one. Go elsewhere if you can.

Well visited a doctor for the first time was good different and got all my answers...

I have a RDV for the 9th of june at your clinque with the anesthesiste at 4:45 with Dr LECLERC please confirm

I have been tryi by to call the clinic for the whole week.I have a problem with my registration and I wanted to clear that up. After one week somebody answered… my french is not perfect and the staff on the phone couldn’t wait until I noted the correct phone number. They just hanged up and I still don’t have a number. It would have been hilarious if it wasn’t like a serious medical place.

I am writing about my experience at ENT. The waiting room is always full and the waiting time is excruciating. But I don't think it's a personnel problem. He is very pleasant and accommodating. I am in awe of Dr. Anna Rumanová. Pleasant and very nice.

We visited the hospital with our son (3 years old) on October 28, 2023, he had an acute ear infection. At the ENT, a full bakery, or not a bakery, but a chair right by the elevator, my son cried there for an hour, but no one even noticed us, and the staff was constantly barking around (obviously with a snack or wallet in hand). Total disinterest. Waste of time for me, we went to Prague and I will never visit this hospital again.

I have two experiences, one when I collapsed from overwork (exhaustion) and I spent one night directly in the Interna. Amazing staff, hats off. The second experience is when the grandmother's rectal tumor was cut out and she was sent home without a stoma, after many emergency calls (from the general practitioner and from us) and threats (that we will not take grandmother back into care), the doctor apologized that it was a "communication problem" "The noise and the stoma were performed after a few days. Thanks to this, Grandma became so weak that further follow-up cancer treatment was not possible, and she died after 2 months of being bedridden at home. Despite my good experience with this hospital, I give only 1 star for obvious reasons.

Unfortunately I've had to visit this hospital 5 times in the last few years for different type of emergencies for my self of for my loved ones. In every single one of them my experience was terrible: the doctors and staff seem annoyed that you go to them asking for help on an emergency. They are rude, angry, slow, and in many cases clueless on how to help and definitelly indifferent to your pain and need of urgent assistance. No human touch at all. That is, when there were doctors available, some times there were not even there when they were supposed to be. Additionally, if you are a foreigner and don't speak the language they'll definitelly won't make an effort to understand you.

I visited the hospital twice! Dr. Aikaterini Sikoudi treated me very well! She is always very professional and she understands every customer’s needs.

I came here after my GP sent me here with a very nasty swelling of the ear, I was admitted urgently and was provided with excellent care. I thank Dr. Aikaterina Sykoudi for her very professional and above all human approach, which showed that even such an unpleasant situation can be handled very sensitively.

The worst hospital in the world, shame, you can be ashamed of me, we have a mother hospitalized there for a long time, and my mother complains that I beat her there, the nurses have no idea 😑😑😑😬

I have to agree with most of what has been said here about the OdCH ward primary, as we have been to this ward far too many times over the past three years, we have had the opportunity to experience her condescending behavior first hand. This person really does not belong in healthcare.

Allow me to draw your attention to the experiences that we, as a family, experienced in the Department of Adult Diseases (ODCH) in Rožnav, under the leadership of Dr. Dovalova. I am writing to you with a sense of sadness and deep concern because we have lost two beloved members of our family in this institution in the last year. In the first case, it was about our grandmother, who was already in advanced age and her state of health was unstable. This fact is understandable in our perception, but the second case hurts us immensely. Recently, here in this department, a young patient from our family died suddenly, without warning and without a clear explanation. We leave these experiences with a lot of unanswered questions. Despite our repeated attempts to get answers and clarity from the hospital management and Dr. Dovalova, we were ignored. At a time when we would have expected empathy and transparency, we were met with reluctance and silence. I would therefore like to express my concern and warn other families. Trust in medical professionals is key, but it is important to remember that we have a right to be informed and to demand answers. Do not ignore any doubts or ambiguities that may arise about the health status of your loved ones. Please, if you find yourself in a similar situation, don't play with fire. If you have suspicions or misunderstandings, do not hesitate to contact the relevant authorities. In moments of unexpected loss of a beloved family member, we must not be silenced. Please keep us in your prayers and thank you in advance for your support and understanding during this difficult time.

Well, I was lying in the surgical ward after a rather demanding operation, but I have never experienced such an approach, the doctors were willing, kind, they constantly checked us 3 times a day, and the primary doctor Kyslan one topka, thank you very much, nurses? nurses like there should be helpful everywhere , nice, willing to help if you just close the window, friendly, communicative, but the bomb and the nurses were your top... sensitively treat wounds, help, joke... the cleanliness of the ward, the food is a bit worse, but that's in every hospital. I hope that I will never have to undergo any surgery, but if by any chance I would go there again, and I am from KE, where I do not have good experience, and basically, the rests that were done to me at the KE hospital were put together with willingness and high expertise. Thank you Anka

Greetings... I want to thank the staff of the Internal Department. also to the staff of the Geriatrics Department, who treated and cared for my mother Mária Gubova until she left for the Lord..... She is now well. Once again..... Many thanks, daughter Anna Sklenčárová, Medzilaborce

To begin with, I want to give credit to the doctors and other staff who want to help and care in this hospital, but I want to point out the other side of people who just go to work a shift. Access to patients is at freezing point. Getting information about the patient (family), what kind of health problem he has, how to proceed with the treatment, how to help him is difficult, you'll rather win at sports. Calling competent people is an art, with the result that you have to come in person, and it is still doubtful whether you will find someone who is in charge of the patient in question. The family is forced to visit the patient daily and help him if they want him back healthy. It is not for nothing that people go to this hospital to die. The hospital is in urgent need of reconstruction, so that the staff can work better, but the patients can rest. If I can advise, immediately take the patient somewhere else, even though it would cost money, which is not equal to the health of the loved one (patient).

I was in the one-day surgery department for 4 days because I had a more complicated operation. Many nurses took turns with me and I cannot say a word about their care and willingness. Everyone was nice, helpful and smiling. The food was beyond expectations, chicken schnitzel, steamed buns, gnocchi with meat, of course jam, butter, honey, rolls or fruit. Thank you for the procedure and for the care. I am glad that I chose the second district for the operation.

Today, October 3, 2023, it was supposed to be vaccinated to protect health against covid 19. From 1:00 p.m., approx. 40 people who registered were supposed to be vaccinated, and from 2:00 p.m., it was their turn to come unregistered. Topoľčany hospital was unprepared (one nurse and one doctor, the system did not work). Most of the registered people were elderly people. At 1:30 p.m., the nurse and the doctor started to deal with something... The two of us came from Prievidza and were unregistered. After 14.00 we left with the fact that we have a chance to get in line in 3-4 hours, as 2-3 people were vaccinated before our departure. In a word, chaos. We gave up. But before we left, we spoke to the deputy at the directorate, who, with her incompetence, only stated that the doctor could not keep up. It is possible that such incompetent people work in hospital management. We traveled 60 km there and 60 back and nothing. We will see when and where we manage to get vaccinated. Sincerely, Maja Krpelanová

The professional, humane approach of the entire gynecology department during the entire hospitalization, dear nurses, thank you very much to Drs. Kereková and Szabová for my operation, my gynecologist praised the excellent sewing when pulling out the stitches.

My experience is like that - quick and easy!

Registration desk - 1st floor. Messy, reluctant, rude and arrogant, one after another, all who registered me in several days. You should consider a replacement, it's not just my experience. To discourage you at the first contact in the hospital... all wrong!

It's a fashion in the hospital that all the staff talk about everything and especially as loudly as possible... the cleaners argue about who has what to do and actually nobody does anything. I deliberately watched the peroxide-blonde disheveled lady washing the floor with one wet rag, the entire entrance hall... after a minute she came back complaining that people had stepped on her. Professionalism is disappearing everywhere.

Avoid the hospital as far as you can! A congregation of butchers, inhuman herds! (Respect for the exception, but there aren't many of them...) It's a shame that such people can work in the hospital in Komárom! The person who wants to be cured comes out in a much worse condition than when he went in!

Today the house was at the emergency room. Dr. Štefan Ollé treated me. Absolute satisfaction, explanation, diagnostics, human approach. Thank you❤

Those who work in surgery should be ashamed of themselves. Care is worth nothing. My grandmother is lying in the dirt, the sheet is pure blood and disinfectant, the blood is smeared on her hands. Completely dried out, his mouth is on a pot, he can't get up, he can't drink, they don't even look at them for hours. When I ask the general practitioner, the patient doesn't even know who it is until I show it to him, and even then he just blurts out something and leaves, and I don't have time to ask. My mom was amortized in a week. And unfortunately, it's not the first such experience. This is anything but a hospital!!!!!!

My opinion about the Golden Care Clinic is five :-) The receptionists are very polite and inform us exactly what we want to know before the tests. There are often situations when a patient cancels an appointment and we have the opportunity to schedule tests sooner. The doctors examine everything we have doubts about very carefully, are very polite and help us with a sincere smile. You must remember that the Golden Care Clinic is a private clinic, I recommend that you always ask carefully after the examination about medications, allergic conditions, the course of the disease, methods and duration of treatment. This will prevent stress, bad comments and more money spent. I recommend.

The staff first postpones the visit to an earlier time (which forces me to change my plans) and then it turns out that there is another delay. Moreover, loudly informing the patient about additionally paid tests during the visit in a full waiting room is not very comfortable.

Quiet, peaceful - no crowds, no shouting or rushing. Great employees - positive attitude towards the patient, ready to help (greetings to the receptionist from 19/10/23, very nice and helpful, and to the nurse ;)

I will not evaluate the care, but my partner visits the IBD center and gastroenterology, unfortunately for me it is at least desperate that patients booked for 7.20 wait for hours and often longer than 4 hours, unfortunately not for me...

After a visit with my daughter to the emergency room at the Department of Surgery (T) with stomach problems, I would like to thank Dr. T. Hráček and the nurse for their kind, helpful and professional care. All the staff, including the doctor and the nurse, and at the X-ray, CT friendly. The entire visit took place in a peaceful atmosphere. Thank you very much for your care. Eva Šantinova

Great post-operative care after TEP of the hip, wonderful surgeon prim. The important thing is that the sooner you start exercising before the operation, the faster the recovery will be. So thanks again💯

The hemorrhoid surgery and subsequent hospitalization went perfectly. I highly appreciate the helpful and friendly attitude of the doctors, nurses and other staff. The surgery department is very nicely renovated, in every room a clean modern shower, toilet, Smart TV, WiFi. The food is very tasty by hospital standards. Thank you very much for the pleasant course of hospitalization.

We completed the birth and follow-up care at the hospital. I positively acknowledge a parking lot with sufficient capacity and a price of CZK 10/hour. I also really liked the breakfast buffet concept. Of course, the quality of the food corresponded to the amount paid by the client for health insurance. The hospital's equipment also matches the price. The birth took place normally, thanks to extra-standard care (own midwife and doula). A very noisy renovation was taking place in the hospital, when the client's bed was also vibrating. So it was necessary to leave the hospital earlier. The behavior of the staff corresponds to the 20s of the 21st century in the Czech Republic. In other words, normal and nice during normal communication. In case of problems, arrogance and threats start. Some of the staff also only speak broken Czech. Overall, the vaunted Czech care has once again shown what it really is. No one died and in this case no one has any lasting effects, but would anyone want to go through it again?...No........I recommend considering the alternative of not paying for the birth in Germany or Austria. It can be stated that the care provided fully corresponded to the amount of health insurance paid in the Czech Republic.

Very unprofessional attitude of some doctors (Nguyen Duc, M.D. does not understand and is not interested in you and nurse Adéla is arrogant) in the gynecology department. Of course they will accommodate you and nothing is a problem, but my personal experience with this hospital is disastrous. In the winter of 2023, I underwent a hysterectomy. I was to be operated on by MUDr. Radek Poláček, who was absent at the time and no one informed me. All the pre-operative examinations were negative. After the operation, Mudr. Josef Hajči, who finally operated on me, came to me and told me that he had no information about me in the card and that he was sorry, he was very tired and we accidentally removed one ovary. After the operation, the drip dripped out of my vein, my hand was swollen, when I called the nurse she scolded me. They will never see me in this hospital again, although they have new equipment, but humanity and professional behavior are missing. it was the fourth one's turn and by mistake he also removed the ovary ovary

Try taking the elevator to the 10th floor at OCHNÍ.... You wait 10 minutes for the elevator. One then arrives full of Ukrainians, and in the other they transport the patient from the hall to the ward. After another 15 minutes of waiting in the green zone in front of the elevator (so that the elevator would even know that I would like to go up), I preferred to walk up the stairs..... Terrible 🤮

When you enter, leave all hope. This is one of the most desolate hospitals I have ever seen. I went here with my kid who had a medical letter for an infectious disease and needed antibiotics. The receptionist started bullying me because I couldn't speak Czech well, so she basically sent me home. I started yelling back at her and some other lady there told me to stop yelling because she felt offended by me. I told her that she could take her offence and shove it. I pay taxes here and I demand to be treated humanely. Eventually we got into the emergency where one nurse took off with my phone to show doctors there the email from our doctor. Then she made us wait. Finally, another nurse came out and helped us register. The registration lady was nice. We went to section C at 1st floor and the people there were polite. We finally learnt we actually had to go to another hospital. To sum up, if a car crushes me in the street and the ambulance wants to rush me to Lochotin hospital, I prefer to be left to die in peace, rather than deal with such people again.

Went to the emergency room because I had some infection or allergic reaction on my lip and they told me to come back in 2 days because the right doctor isn’t there. What kind of emergency treatment is that? Also they don’t speak any English what makes communication extremely difficult..

A complete shock! For the planned procedure, instead of the morning, only at half past two, discharge instead of between 4 and 6. And when I asked where it was, the nurse told me that they didn't have a schedule for us

We came with my son with a broken leg and the nurse told us that we should have come in the morning and that we would have to wait for 2 hours but there was no one in front of us so I don't understand why she made us wait so long with the child!!!!! I do not recommend the surgical nurse at all!!!

I do not recommend!!! Sonography visit, unpleasant doctor, sono of the entire abdomen done in maybe a minute. Considering that a person comes to the doctor's office with a little apprehension, I would expect a more friendly approach. No one said a word about the examination. They forced me into the waiting room, after a few minutes they shoved a piece of paper into my hand and slammed the door. It was my first visit to this hospital and never again!!!

The emergency room is very bad, better not to drive, the doctor does not recognize a broken rib, not even according to the X-ray. Finally, on the basis of 30 x-ray images, he concluded that one rib was broken (whereas in another hospital they told us that 8 pieces were broken in total, based on the same images. Prescribed inappropriate pain medication that could have been life-threatening There are a lot of problems, I couldn't find anything positive, it's unnecessary to list all the problems Otherwise, a fee was collected even outside the emergency room In order not to offend, they were pleasant, unfortunately I didn't go for a coffee, but for a professional approach to a place where people are praised for being able to use X-rays, interpret images from X-rays, tomography, I'd rather not even drink. I will never trust a doctor again

At the Šumperk hospital, we have been dealing with abdominal pain, diarrhea, nausea, fevers and vomiting for two months. During the sono examination in the emergency room, the attending physician repeatedly said that there was no problem, despite the visible hernia. We will know the results of the colonoscopy 6 weeks after the examination, while the problems are still ongoing. Lax approach, lack of interest in patient comfort.

My reality is that 2 maximum satisfaction and now the third time never again at the orthopedics nurses disaster, not all of them, but after that they have children from Zdravka, so they give them a really nice example of total lack of interest in patients, they won't explain anything to you, they won't tell you. Both the nurses and the doctors of the house are acting like total idiots. Who invented something and is annoying there. Again, not all the doctors. And the food was a disaster, it was impossible to be sure. And again, only now, years ago, the orthopedics was great. And the food was great, so where is the fault. Well Asia in the lead. So they would probably like to change him to orthopedics there