Ankle revision in 6 Orthopedic surgery clinics in Europe

This is not a review for the clinic, but rather the orthopedic store attached to it. My friend tore her ankle tendon and was treated with great care and professionalism by the doctor. We needed to buy a brace for the ankle and the consultant at the store sold us the wrong size (even after we actually tried both sizes on!). When we returned to change the brace to the proper size the consultant refused to do it and denied his mistake, saying: "I said it 'might' fit, not that it will". We had to buy another brace for $50. Its a shame that the company that has such high standards for treatment wastes the hard-earned reputation on incompetent consultants at the store.

Super🙂

I really appreciated the doctor.

After a car accident I have been transferred to this hospital and I haven’t doubted for a second if I were in good hands. The doctors and nurses looked after me very well, from the first moments being in the ambulance to the last minute leaving the hospital a few days later. Grateful for the good care I got here.

Fast and professional service. The hospital seems very new and welcoming.

Everyone is very helpful, except for the Doctor who was constantly going for smoke breaks, not taking any time to analyse and completely missing my diagnosis.

I am very grateful to S.P. Markin for the spinal surgery. This is a surgeon from God! God bless him!

Many thanks to traumatologist-orthopedist V.V. Romanenko. for your attentiveness and qualified assistance to my son Kirill, God bless you

This is the fourth time in this institution, two hip replacements, two repeat hip joints, each time it gets worse and worse, initially cups of the wrong size were placed, when asked why they were asked, there was no other answer at that time, the result dislocations of the left joint began, they underwent re-endoprosthetics in 2019, the right leg turned out to be 2 cm shorter, which caused the ankle to fly, in 2022 dislocations of the right joint began, I was admitted to the clinic on August 30, I just lay in bed for four days, they took a blood test, did an x-ray, That’s it. The attending physician came once and asked what and where it hurt, where the dislocations were going, that’s all. No one really reads the stories, right before the operation they asked which joint should be operated on, right or left, if he hadn’t said that it was right, they would have operated on the left one, since the dislocation of the left joint is indicated everywhere, even in the discharge the left joint appears everywhere, in the department no one bothers to read the medical history, the prescription list contains contraindications for injecting NSAIDs, which I cannot take until the allergy begins and I asked the question what they are pricking, the lack of professionalism of the treatment nurses is off the charts, they punctured all the veins and were unable to place a catheter; a nurse from the intensive care unit placed a subclavian catheter without anesthesia, because... I’m allergic to lidocaine, the second nurse on duty didn’t come on time to the call, the IV ran out, the result was that the catheter was clogged, they couldn’t flush it out, they removed it, they tried to put the catheter in the arm, they punctured all the veins again, they couldn’t put it in, the nurse from the intensive care unit put it in again, for that I thanked her very much, I told her to warn the nurse on duty when she was administering the medicine so that she would press on the vein because the whole boat didn’t go in because of adhesions in the vein, when I tried to show what needed to be done, she threw my hand away and started yelling that she knew better what to do, she started tugging at the catheter, naturally she pulled it out of the vein, and refused to put another one in for me, she screamed rudely that she knew better what to do, he sent her away and told her not to come close to me anymore, my brother came, tried to put an intravenous drip, again nothing worked, the nurse from the intensive care unit did it again, my hands were punctured into rubbish, blue, more than 30 punctures, they react disgustingly to calls, as if you can’t go out into the corridor, the sisters and nannies sit in their little room, either drinking tea or gossiping in the corridor, in general, I was left with a disgusting impression of the work of the LLP2 staff, management conduct a staff certification, many of the staff do not correspond to the position, what they do. There are no complaints about the surgeons, anesthesiologists, operating room nurses, everything was done clearly, conscientiously, for which many thanks, special thanks to the intensive care unit for their care. Case history170188.

Radiation Scan and Analysis of Same. Was Superb. Dr Amir and staff incomparable.Assistant gave scrip for sleeping.

My story is for expats and foreigners in Moscow. Yesterday night my wife had a feeling of intense burning in her chest. She just recovered from covid (having made negative test that day). So, I took her to EMC to be faster than a state ambulance. We were at their premises at ca. 22:15. The place was not busy at this late hour. We explained our situation that we fear of heart attack or stroke. A receptionist first invited us to take a sit and wait for in-house emergency doctor. But then he realised that less than 14 days gone since first positive test. He told us urgently to leave the premises, saying that they can not help us in any way. He did not bother even to offer calling state ambulance. So, EMC pushed its patient, who might have had a life threatening condition, onto a street at midnight without any help. Beware, you should always have a plan B (and C) who you call in Moscow in such situations since evidently EMC can fail big time. Luckily for us we had other options, an ambulance from a competing private clinic arrived within 30 minutes and they helped my wife, so her life is not in danger anymore.

NOT RECOMMENDED. Visited the clinic for an emergency situation treatment. At the entrance a lady stops me asking are you aware of the fees. Minimum would be 165 euro then she says even for emergency cases we have to first fill up all the forms and formats, scan passports, take all data then we will listen to your problems. Upset about the service level given the prices. Big turn down. Also to add. I had been there after not finding a traumatolog doctor in their Arlovskaya clinic where the receptionist did same price detailing, holding me in pain at the gate and then says doctor needs time to be called even if emergency. Finally after suffering in both the EMC outlets I had to go to another local clinic. On the way in pain right now.

My son was treated here for a fractured arm. Dr Burstev did an incredible job both with the surgery and immaculately neat stitches, as with the care and attention given during follow-up appointments. Nurses and other staff also showed great attention and we really couldn't ask for more. Grateful.

Good specialists but expensive. Billed in EUR

Expensive company than a hosptial

I am a customer of the EMC for about 15 years. During the last 5 years the attitude of the hospital has changed. Before it was clearly the best place to get medical attention, especially when you are a foreigner and don't speak too much Russian. But now the game changed. Not only are they very high price and I most of the time I have the feeling that I am recommended additional check which are not needed. Now they also don't trust their customers any more. As a Foreigner, with a record in their database for 15 years, you have to prepay your treatment. I have always paid by bills with them before leaving the building on every visit, so I have not given any reason for this. And then the payment doesn't work well. The payment terminals are difficult to use / not working and the alternative is to go to the ground floor and pay at the cash register. For this money I expected perfect service. Don't get me wrong, I think the doctors are good. But the management I don't like.

Is it even legal to charge as much for health care? Seems like the regulator isn't aware of the price list of this hospital. Other than that having insurance isn't a guarantee that you'll get services in this hospital because there is lack of real time communication between the service provider and the insurance company, so you still have to guarantee payment with your bank card. If the two do not communicate in an hour, money is deducted from your card. Then back to square one...running after the insurance for compensation! Just a terrible experience to say the least.

Even after more than 25 years as a loyal customer, I was made to feel like a potential criminal who is lying about your insurance coverage. In the middle of a series of consultations and tests, I was forced to stand at the reception desk and have a lengthy discussion with the receptionist and the insurers before I could get the correct invoice with only 20 percent co-payment. This clinic is fine if you don’t mind being publicly humiliated and pay everything up front.

Today was my first time at a Danish dentist and I was positively surprised! Due to an accident I brok 4 teeth, I got an appointment already on the next day and Rasmus took good care of me. It was no problem to get my treatment in English. I was informed about every step they are planning to do, and I got an additional x-ray from my jaw because it was hurting after my fall. I am very happy with the quick but precise and perfect solution. When a tooth was polished Rasmus did it carefully step by step, until I was satisfied with the smoothness. I would recommend this dentist to my friends and will come back in the future.

Here it goes one more 5 stars⭐️. I liked and recommend.

Hello There I am completely setcfiied treatment of my dentist Louise, They are very kind and expenation is wonderful. Regards Zahoor Ahmed-Din

I can warmly recommend them! :-) Also to those of us who can't speak Danish when we are petrified and in pain 😞 😉 I have used them several times now and they are as sweet, gentle and reassuring as they are professional every time I visit! 💞 They are amazing 🌟

The best dentist in Copenhagen! I was surfing the internet, trying to find a dentist in Copenhagen, where the staff speak english, and I found this dentist and I am so glad thad I did

I went to this clinic for x-rays as I had a lot of pain in my tooth. I had to wait for 20 days for the appointment that I booked. After that, they told me that I need a root canal treatment which in their website they mention for a front tooth it costs 5100DKK. However the dentist that saw the x-rays has told me that it will cost from 5000-6000 DKK, and then it has increased even more when I finally decided to book the appointment for the root canal (they told me around 7000 DKK). Of course the appointment would be after 15 more days waiting. Moreover, they decided that I also need a cleaning treatment that would cost extra money. After the first appointment I was feeling a lot of pain and thus I called them and they booked an extra meeting with me just to prescribe some antibiotics, something that they could do from the first appointment. Of course I had to pay again for this consultation. Thus, I decided to find another clinic that would take more seriously my situation and an offer for the root canal treatment with almost half of the price. However the new clinic asked for the x-ray and contacted the secretary of Tandlæge ved Søerne in order to send the x-ray with an email. Of course the secretary has never sent the x-ray even when I personally called her and asked her to do so. Overall, apart from the dentists who were looking professional, this clinic looks more like a scam that offers overpriced treatments. It seems that they just want to earn as much money as possible and of course they can find the way to do it. However someone should tell them that dentistry is not a luxurious comfort but a necessity for a healthy life.

Got a root canal from Omid and I would rate the experience a million out of ten if I could. Omid kept telling me what to expect, when to expect it, etc. Superb communication and just overall a pleasure, all things considered.

What a great experience ! I came to this dentist with a painful wisdom tooth. I started the consultation with Nadia and she was really amazing and understand my pain ! I had another dentist called Ula after who came to remove the tooth. She was also really nice, professional and smiling. They both make me at ease. I recommend this dental place and will definitely come back ! Mange tak ❣️

Do not recommend, there are better options such as Demajo (it is pricey though), Savina etc.

Look no other dentist , good service. Friendly and Fast appointment dates .

Dr Kevin and the team are absolutely amazing. We got the appointment very soon and he was very professional.

5 stars are not enough to explain the excellent dental service, based on highly professional staff and friendly environment

Dr Moreno has been my dentist for some years now and I consider here a top professional and attentive person. I appreciate her attention to detail and special care as I have special needs regarding my gums. I highly recommend her and consider her a reference in Luxembourg!

Booked a dental cleaning appointment with Dr Moreno. Usually professional cleaning takes approx 45min which is also what was confirmed on the phone. The cleaning took 5 mins, during which I was basically showered with cleaning solution and walked out with white toothpasty stains all over my face, hair, trousers etc. - the dentist sent me to the bathroom to clean up, it was that bad!! Never had I ever had such a messy and unprofessional experience. Was charged extra for “polish” which I didn’t request and wasn’t informed of and don’t believe my teeth were professionally cleaned anyway. Overall I’d stay away from this clinic, not recommended!

Booked an appointment for a teeth whitening…just to be told after I arrived that they don’t have the product anymore. Such a disrespect for the patients that take some time to come.