Craniotomy in 203 Neurosurgery clinics in Europe

Shock, nurse, one, second, third.....receptionist, unpleasant, important, reluctantly, the right hand does not know what the left hand is doing, they think that all patients are from BB. So they exaggerate you unnecessarily, because it doesn't matter to them, never again!!!!

Today's experience On September 10, 2023, we brought my uncle to the Department of Vascular Surgery. 11.9. they are going to operate on him in the morning. The experience happened when the nurses were admitting him to the room, one of them said come, you can go, because it was visiting hours and there were two of us with him, we wanted to unpack him in the room, but when I was walking through the corridor, there was a shout, where are we supposed to go? That we are supposed to go to Kaufland..., I don't understand, one says she can and the other is a rude, disgusting woman, I can't call her a nurse. How to treat relatives of patients? How serious? I'm a psychologist and I can't afford to treat people like this, to anyone. This has nothing to look for in a hospital, you need to communicate tactfully and work with humility in hospitals. It's sad, you want to help your relatives, right? I just wanted to carry my bag and you are blamed for it in the hospital, where that understanding should not be missing.

Super

A hospital that has everything there. You are well taken care of when you need it there.

Unnecessarily long waiting time. All too bad.

I'm very pleased. A great team who took good care of. Thank you

Fast crockery, humble and upstanding staff at the emergency room and fantastic follow-up in, with and during treatment at Narvik

Despite clamoring for treatment from this public health institution for over a year, a Brazilian woman named Wilqui Dias has so far only received a prescription for palliative medication and, as she does not receive proper treatment, is suffering a lot of pain. Please God, help this woman 🙏

Ok

Our daughter came about 6 weeks early tonight. The entire team at the children's clinic really took great care of us, my wife was looked after very well and everything else was also explained to us very well. Many thanks to the sisters who supported us so well during the birth and guided us through everything in a relaxed manner with so much patience and empathy

Worst hospital in all of Bremen! On the evening of September 20, 2023, I was at the doctor's on-call service due to severe abdominal pain. When I got there, there was no one in the waiting room and I was taken straight away, which is actually very good. But when I described my symptoms, I was immediately insulted as to why I was coming for a stomach ache and why it was costing me unnecessary money would cause and that stomach pain is normal etc. and the doctor was extremely rude! I wasn't checked either and was sent straight home. I don't remember the older doctor's name. But he definitely wasn't interested in his job. I was so shocked that I left in tears. Of course my pain didn't go away and 1 day later I went back to the emergency room at St. Joseph Stift Hospital and found out that I had appendicitis + inflammation in the ovary. Very very disappointing this hospital, especially this doctor.

Everyone was lovely and caring hospitality team is great 👍

I want to praise the whole team, from the paramedics to the doctors at the emergency department /Nova nemocnica 7.12.2023 / the team of Mr. Mudr. M. Tomášikova....it's been a long time since I met such a humane, kind empathetic approach❤️And with a smile on her face, we immediately felt better. Thank you Ladislav Č.

We needed a wheelchair for a patient with a disability. You will be sent to the department where you are to be treated at the Utgen primary. In our case, the 15th floor. On the 15th, they told us that we should ask for a wheelchair at the central department. Then go back downstairs and convince the staff there to lend it to us. Ingeniously solved services for patients who waited outside in winter for 35 minutes leaning against a pillar because they couldn't move. It's a shame that I can't post a photo of this communist truck!!!

I came here with a broken foot but I was denied treatment because I don’t speak Slovak.

This hospital is amazing. They are always timely and take the best care of their patients. I love all the nurses and doctors. They are kinda and attentive. I really appreciate everyone here. Hearts ❤️

My mother became ill while we were traveling in Italy. Our tour guide sent us to Salvatore Mundi where my mother received excellent care. Y the staff, nurses and doctor. They took care of her right away and the costs of tests, medicine and a private room on a virtually private floor cost a mere $16! Wish we had that type of care and cost here in the States.

WORST EXPERIENCE EVER. DO NOT COME HERE. I had a terrible experience at SMIH. I thought that I would be in good care as the embassy and my university recommend them as the best place to go while abroad in Rome. I had little to no translators the entire time and was very confused as to what I was being given and uncomfortable about it in all honesty. I have NO privacy at all in my room as nurses would come barging in whenever they needed to without a knock which was also very uncomfortable to me. They did not accommodate to me and I had to practically beg for water and help as my fever started to rise. They were also not helpful when I called translators to help me during the process. The nurses were very vague and rude. I used the best Italian I could and would use google translate to help me with the rest and it still unfortunately not good enough. I was fortunate enough to find a Spanish speaking nurse and it was the first time I had some form of comfort. The main doctor seeing me only saw me once and it was an u pleasant visit as it was just to scold me for wanting to leave. Then when I finally was able to be discharged the nurses and staff were rude, did not give me my diagnosis, my results, follow up or discharge papers. They literally told me “no go home”. Already being frustrated with the treatment I received, alone and confused being in a completely different country trying to revive help I did as they said and just left. Which then later caused me a lot of issues when trying to revive help else where.

Even though I don't speak Hungarian, I felt very well looked after in this hospital. Very good doctors and the care was friendly, professional, pleasant - my highlight was of course the English-speaking nurse. I only have good memories!

I live in the USA and was in Paris for vacation. I developed tachycardia on the flight to Paris, which was completely new for me. It lasted over 3 hours and the flight attendants summoned a medical doctor who told me to be checked in Paris. Necker urgent care was the closest facility to where we were staying. Upon walking into their urgent care area, I felt I was walking into a hospital from the 1940's. It was hot, dark and filthy. It looked like the old asbestos tile floors had not been swept or scrubbed in months (yes, I am assuming they were abestos tiles based on my experience with a similar floor in my home). The windows were filthy as well. Paint on the wood trim around the windows was chipping off. Just beyond the waiting area stood an old fashioned hospital screen on wheels. I had not seen one of those since the 1960's. After waiting for an hour, I lost confidence in what I would encounter with medical care and left. I hope this was a really bad example of a medical facility in Paris. I was told later I should have gone to the "American hospital" which no one had told me about beforehand. My taste of "free medical care" in France was not a good one. I hope my impression of their healthcare system was incorrect for the rest of the country. I do want to point out that I was able to enjoy my time in Paris and loved so many things about it. I am grateful for that experience. I am back home now and receiving good care for the condition I developed enroute to France.

I brought my daughter to this hospital early Sunday morning after she received food poisoning from a five star hotel. The staff was awful. They hire people who can barely speak French. Only the MDs were pros. After waiting for almost three hours I finally stopped a male MD and asked if he could see my daughter. Otherwise we would leave. He did and she was discharged shortly thereafter.

Worst hospital experience ever. Really increased the risk of delivering our son, unnecessarily. For weeks mid wives kept threatening there is a risk and we have to induce labor while all the data show that the infant and the mother are healthy. My wife was constantly stressed. When we ask what risk is there, mid wife just says “death of a baby”. Who uses this word in a hospital when there is no real risk? When my wife did start having a contraction, we went to the emergency service. They made us wait for 7 hours stating they are short staffed. There were actually quite a few staffs but they were checking their phones or chatting. We were disheartened but no one showed an interest, no one came and ask if we were doing ok. I repeat, it was an “emergency service”. After the seventh hour I asked when can we be taken care of. They said “we can’t, not enough bed, not enough staffs today. We will have to put you in another hospital”. Well what were they going to do if I hadn’t asked? Left us there unattended for another seven hours? They slowly started looking for other hospitals. Many were also full but finally there was a nice one available just outside Paris. Necker people said “ambulance will be here in 30 minutes”. Of course it took 90 minutes until we finally got to leave this horrible stupid hospital. Thanks to the nice second hospital, the baby was born in 12 hours after we had moved there, safe and sound. Maybe we just had a sequence of bad staffs at Necker. But for the entire time we commuted there and visited at the day of delivery, unfortunately we hardly met anyone there that cares or even shows a remote interest in patients. .

I only visit the hospital emergency when it is very urgent, unfortunately I have never left satisfied. They didn't give me proper examinations, the drugs prescribed for inflammation in the body had side effects of "possible formation of inflammation in the body". If you have to call for the results after 3 days, you have no chance to call. When I passed out in the corridor, the lady from the cafe upstairs had to help me, because two of the sisters had a lunch break, so why should they help me, and the third one preferred not to see me. There is no point in solving anything with management - they will always turn everything against you and sweep it under the carpet.

Recently I took my friend from Poland to this hospital, the doctor demanded 3000 Czech crowns, explaining at the same time that if she was Czech, the service would be free. I’m wondering how much funding for the construction and ongoing maintenance of such a resource in the region comes directly or indirectly from EU resources?

Nice hospital, kind staff, there is a parking.

Today I went to ORL department at ST Michaels because of the pain in my left ear. While sailing on Danube we were just passing by and I had to run and jump in without appointment. Not only did the MUDr. Matúš Čentéš find the time for me, help me with spot on diagnose and best treatment, but he also went his way to show me where the pharmacy is, he took a few minutes out of his busy schedule to explain prescribed medicine. He is the true role model for his proffesion. Doc I hope you read this, I wish you all the best, may God bless you and keep you. Thanks again. Elmir

I needed immediate medical attention and they sent me away to another hospital 10km away because I’m am neither a policeman nor a firefighter

Hospitality perfect, the servis too. In different hospital they wanted to operate my hernia discs, i relocated here and in 3 days they fixed me up prkperly wothout operation. Thumbs up! Also food is much better then other hospitals and doctors are very friendly and will always properly explain whats going on and discuss various options for you. I will reccomend this hospital anytime!

I feel sorry for the old people. I brought my grandmother to the emergency department of this hospital on December 1, 2023. My grandmother was bitten by a street cat and needed to be vaccinated. We were told that she would be discharged tomorrow. 1. Left until Monday. 2. THEY HAVEN’T TREATED THE HAND ONE TIME IN 3 DAYS!!!!😡 Grandma asked to treat it, but no one moved. THE HAND HAS FALLED!! Now you need to see a surgeon urgently! 3. In the emergency department, they took blood from a vein and left a huge bruise. We sent the grandmother to the toilet to give urine, it didn’t close, the plastic jars for giving urine were not new. 4. They took a very long time to process us when we arrived, but they discharged us at the speed of a bullet, without waiting for me so that I could talk to the doctor. He can write to the Ministry of Health that in the 5th hospital there was no iodine or other disinfectants, antiseptics and bandages ♀️ 🤦🏼 and ask them to provide all this to the hospital.

I express my gratitude on behalf of myself and several other patients. We underwent a not very pleasant examination, but what a pleasant attitude from the medical staff was. personnel. A very attentive, tactful, responsible team did their job perfectly. Thank you: Nikolaenko Olga Gennadievna Head. endoscopic department, Alexander Sergeevich Stanilevich, anesthesiologist, Svetlana Gorban, anesthesia nurse, and Elena Vladimirovna Dichkovskaya, nurse. I wish you health, success, happiness and prosperity!

I spent a couple of days in the hospital in the 1st surgical department for examination. I would like to express my gratitude to the medical staff of the department and special thanks to the doctors of the diagnostic department: doctor I.V. Goroshko and nurse A.A. Kamissarova, doctor A.S. Biruk and nurse T.N. Koloshko. After all, we patients are often capricious, with a feeling of fear before the procedure, these people, even at the end of their working day, calm us down with a kind smile and calmly do their work. Thank you very much, doctors by vocation.

I then waited two years for an operation. After the operation, I did not receive any information about the course of the successful operation, its success, nothing that a patient could expect from his doctor. In addition, the one who operated he took me under his care for the third time, this also shows that I have the utmost confidence in him as his patient. However, I'm sorry that the doctor didn't have enough humanity to even ask if everything was okay after the operation. I understand that we only want a piece of meat at the slaughterhouse, but I don't like it. I had no problems with the nurses. They do their job as best they can. That's why I was lucky with other doctors here, who do excellent work, and a bit of humanity was squeezed into them, which, let's face it, doesn't hurt if you have it, it's half a cure for the patient. Unquestionably, I trusted him to the fullest.

Specialist neurology clinic. Humane, helpful specialists, nurses and nurses. The clinic's entire staff and equipment are to be commended.

Always busy but always proper treatment.

I recently had a consultation at Dr Rose. I was told several times before going in for the examination that the price is 210 EUR. I even confirmed at the reception again before going in. After the consultation I was told it is now 360 EUR as the doctor did an ultrasound. I did not ask for this extra test nor was I told during the consultation that this test will add an extra cost to the agreed 210 EUR. After querying this I was told that I should’ve asked what my consultation includes as it’s my first time at the hospital!! I find this very bizarre as I book for what I need and confirm the cost before and they just take it upon themselves to add extra tests without asking the patient first and then request payment as the test is done now.

The ENT missed everything possible to miss .. probably bc he barely looked into my nose and mouth due to being scared of covid which is utterly reliable but he accepted patients yet I had my covid test so I refused to pay a penny more than 210€ which I assumed will take longer than what I had... missed my sinusitis in 2022, constantly felt ill and since the ' prestigious dr rose said nothing is wrong with my nose or throat ' I went to everywhere else..ended up having GERD from post nasal drip for months ....literally the ghettoest place for hight price..the view is beautiful but that's it...

I had an eye issue (retina) and Rose was the only place in Bp. willing to give me an eye specialist appointment. Excellent eye exam, assured me that I can safely travel back to the US for further treatment..

I had a gastric sleeve procedure at that clinic almost a week ago, and the entire experience has been excellent. From the initial contact before the operation to its conclusion, everything was impeccable. The clinic itself is spotless, and the care provided by the nurses is unparalleled. They are extremely attentive and warm, ensuring I felt well-taken care of at all times. Their professionalism is evident, and it's clear they adhere to European protocols, underscoring the clinic's quality. Every staff member's attention towards me was top-notch. I couldn't be more satisfied. Now, almost a week post-operation, I feel wonderful. I haven't experienced any discomfort beyond what's expected, and everything is progressing smoothly. If I ever need another surgery in the future, I wouldn't think twice about returning to KCM. Thank you Sara for your care and my love to all the nurses who have cared for me, they have all been very sweet to me!

I recently had reconstructive surgery at KCM Clinic, and I can’t express enough how grateful I am for Sara’s incredible care and support. Her proficiency in English, a rarity in a primarily Polish-speaking environment, immediately put me at ease. But it wasn’t just her language skills that stood out; it was her warm smile and genuinely friendly demeanor that truly made a difference. From the moment I arrived, Sara consistently checked in on me to ensure I was comfortable and had everything I needed. Even when her shift ended, she made sure I was left in capable hands, reflecting her commitment to patient care. Remarkably, Sara took the extra step to message me during my entire stay, including post-surgery, to check on my well-being. Her compassion isn’t just reserved for individual cases; I witnessed her interacting with other patients, where she displayed the same level of care, warmth, and humor. It’s evident that her attitude isn’t just professional; it’s profoundly human. I firmly believe that Sara’s hard work, attention to detail, and compassionate care significantly contributed to my successful recovery. I sincerely hope this review not only serves as a testament to Sara’s excellence but also leads to the recognition and promotion she so richly deserves.

Five months ago, we sought healthcare services and were requested to make an upfront payment of 9000 EUR. We complied with the payment. Additionally, an administration fee of 200 EUR was mentioned in case our travel plans changed. Regrettably, circumstances prevented us from traveling to Poland for the medical care. Despite this, the hospital declined our refund request and intends to retain the full 9000 EUR, despite not providing any services. Our attempts to contact them by phone have been unfruitful. Based on this unfortunate experience, I cannot recommend their services. I'm now considering escalating the matter to the Ministry of Health in Poland and prominent news agencies

It's been 2 weeks since my spine surgery at St. Hospital. Wojciech in Poznań. I was operated on by Dr. Piotr Winkler, neurosurgeon. It is really very good, the back pain is gone. I am very grateful to the doctor and the entire hospital staff for the excellent care. I recommend👍

Extremely unprofessional, long waiting time, can't help arrange anything

They are not inclined to help!

Good treatment center. The doctors and medical staff are wonderful. They performed an operation on my husband and gave him back the ability to walk. My great gratitude. There is a minus, but it relates to the city authorities; parking spaces have not been thought out. This is some kind of horror!!! Parking is impossible. A line of cars along the road from stop to stop and beyond. There are no places for disabled people at all.

26.10. In 2023, I had an operation to remove a neuroma (neurosurgeons Kakaev A.M. and Stankevich S.K.), everything went well and I am very grateful to them, professional, polite and attentive doctors. All the service staff are good and know their jobs. Thanks to this center for its work.

The service staff is good. But neurosurgeon A.M. Kakaev and Stankevich S.K. butchers. All they have to do is cut up the wild boar and separate the fat from the meat. A neuroma formed at the suture of the ulnar nerve after neuroplasty, which caused pain in the fingers. At the consultation they said that it would not be a problem to remove the neuroma, it would not affect the motor skills of the hand, and the pain would disappear. As a result, the integrity of the nerve was compromised and the pain increased two to three times.

Drink water taste is terrible. Food is disaster. Often I got completely different meals than the one I ordered or miss a lot of options like fruit or vegetables. You can’t even have proper hot water for tee. Coffee is too privileged to be discussed here!!! All this would have been solved if i wasn’t locked in the nuclear medicine station, but since I’m not allowed to be visited or to go out, i couldn’t provide myself with proper water or nutrients. I really hope when i come back in 6 months from now, that you improve the situation. If i can give you negative star i would have done.

The care provided to our child before, during, and after birth was exceptional. Both my wife and baby are now in excellent health, thanks to the dedicated team's utmost care. We appreciated the English-speaking doctors and nurses, which made it easy to understand our family's health progress during our 5-day stay. While there was a minor concern about the lack of a doctor's visit for my wife, it's worth noting that doctors were regularly visiting for our baby's health. Overall, we are grateful for the excellent service and care received at Helios Hospital. Thank you! ❤️❤️❤️

So far, so good. Easy parking, lovely location, good restaurant. And the service I have received from the 3 departments I visited was 1st class. Well done.

Poor service

Normal care without differentiation, for example from a public hospital, in the dermatology service it was not possible to detect the origin of my father's skin problem, only after going to a dermatology consultation at CUF in Porto

I was received with professionalism and friendliness, I also spoke a little with a doctor and a nurse, they were very attentive

Terrible service. They have closed the permanent customer service, admission for appointments from 4pm onwards has to be done at the counter on floor 0 because the counters on the other floors are already closed, which greatly increases the waiting time. Even though I've been coming to this hospital since it opened and I live a 5-minute walk away, I prefer to look for another hospital.

Very unfriendly reception at piso 0. Sending back and forth. Technician late so far 0.5h (still not here) for a scheduled exam... so far great experience with HLuz but first at Amadora. Not anymore

Dr. Joana Rocha Pauletta was extremely rude, condescending and impatient. I waited 30 minutes although I had an appointment, and she seemed to be agitated from the moment I sat down. I made an appointment with her specifically because her profile said she speaks English. So I waited two months to see her. But when I got in the appointment she continued to not only chastise me for not speaking fluent Portuguese but she was very condescending and rude about it. She continued to communicate with me in Portuguese and then would get frustrated when I didn’t understand. Again, her profile lists English as one of her languages , yet she refused to communicate in English. I had several concerns that I needed addressed regarding perimenopause and her response to each concern was that I needed to see a general doctor. Additionally their website has an entire page about communication with international patients which makes her behavior and disposition all the more perplexing. Medical Tourism is when people travel for medical procedures, in which case, tourists are not expected to speak the language of the country they travel to. This was a Horrible horrible experience. If she does not want to deal with native English speakers she needs to remove it from her profile.