Facet joint arthritis treatment in 120 Neurosurgery and Orthopedic surgery clinics in Europe

My doctors were helpful, skilled, professional and provided me a lot of information. After operation services and information is complete with high priority to the after operation services. The urgence for post opération patients was fast and of full service. The nurses when I came before the operation were too busy, they let me in, gave me my wrist tag and gave me 3 medicines but let me waited 2 hours and no one came back to me to update me that the operation will within 2 hours of waiting . I came at 8h50 and the actual operation is at 11h15, in between the waiting hours, no one has came to re assure me and update me of the schedule that made me nervous and worried for 2 hours. All nurses were so busy that morning and talks a lot to each other without double checking or just to give a quick short words to me for 2 hours in the waiting room before the Anesthesist picked me up. Thank you.

I was very well looked after for my first pregnancy. The team was superb, whether it was for the pregnancy follow-up, the day of the birth or the aftermath of the birth. For this alone I say bravo! But above all, I love the student nurses we met, who were full of compassion and kindness, much more than the nurses themselves. I don't give 5 stars because there is still a lot of room for improvement: - at all my pregnancy follow-up appointments, the wait always lasted more than an hour even though we were told to arrive 30 min before the appointment 🙄 - cold administrative reception - a lady at the analysis laboratory shouted at an old man who didn't understand the process (taking a ticket, waiting etc.) when he had just asked nicely what to do - we were scared when our baby was born, that he couldn't latch on, that he was going to starve to death, that we had to go to the osteopath...when a few days later our baby gained weight. We didn't understand the point of scaring us so much when in the end everything was going well.

I am impressed with the level of the hospital, attitude of medical and medical care. Grateful my surgery was handled here with great professionalism. Merci bien!

Reliable clinic with qualified professionals in one well-equipped building. However, prices are rather high, so private medical insurance is recommended. I mainly used insurance with franchise % (partial cover) during the past few years to make all doctor appointments and urgent care. Also I like to buy pirozhki with coffee in a local cafe 🥪 :)

Very accommodating, friendly and helpful staff. It is straightforward to locate the necessary directing signage. clean and well-maintained. The restroom is everywhere. In the waiting spaces, there are couches and drinking water stations. There is a cafe with free internet access and spacious waiting area.

Nice outer image, but Soviet Union on the inside! Customer service is tantamount to what you would expect from the good old Cold War days, with "doctors" that immediately give you the impression that you are beneath them and unworthy of their attention. Very disappointed with my most recent experience despite using them once before and being generally pleased. Come prepared to deal with third-world customer service, a bedside manner that leaves you unsure of what to expect, and doctors that have no empathy much less interest in being kind and professional.

My father has been coming to this medical clinic since 2008. He was diagnosed with blood cancer, and we have been coming here ever since from Armenia. I can happily say that my father is cancer free, and people in here truly cared about him, did the best they could, and always kept in touch. Our experience has been nothing but great here. Based on our experience, I can firmly say that I highly recommend this clinic. We visit them once every 1-2 years at least, and the experience been nothing but great. Thank you very much for taking care of my father. I'm forever grateful, God bless you and your family.

Can "Booking Health GmbH" organize a medical program at Helios dkd Wiesbaden?

Absolutely amazing.. from beginning consultations, staff at reception, HNO... all the way down to the operation itself.. I am very very pleased. The ward, staff, and best of all Dr Aziz.. were amazing. One thing I didnt like.. (but I'm not going to let that stop me giving 5 stars).. is the staff in the holding area before and (especially) after the OP. They weren't friendly at all.. before the operation, the guy seemed like he wasn't happy to be there.. like he was fed up with everything and everyone.. Never in my life has a cannula caused me so much pain.... But worst of all.. after the Operation.. even though I was still coming out of the anesthesia, I was fully aware of my surroundings... the female nurse there was busy trying to complete some online course, but because her computer kept freezing or something, she kept shouting and swearing. My mouth was dry and wasn't sure if I was allowed to drink so I asked politely for a sponge used to moisten the mouth.. She just shrugged off my request and didnt help me.. I did later finally get a sip of water from the fed up male attendant.. being in pain and having to listen to the screeching insults being hurled at a PC, wasn't a pleasant experience. However, as soon as the assistant surgeon gave me the adequate pain relief and I was on the ward.. everything was great again. The staff on ward D2 deserve a pay rise. Loved every minute.. The ward itself is very cozy and rooms were luxury.. Best coffee machine ever!! All staff there were very attentive to my needs and helped in any way they could. The aftercare is also amazing.

Never go here, Please. Dr. Julia Brzoska promotes in Doctorlib reception of publicly insured patients, but they do not. They have unqualified personal on the front desk unaware fully of regulations. It wasted my time in such a delicate topic. They are another private clinic sustained by marketing.

Most Traumatizing Medical Experience Ever! While the Meo clinic might impress with its aesthetics and cordial staff, its administrative and financial aspects are deeply flawed: Lack of Transparency: I never received a clear financial breakdown for my treatments, and attempts to seek clarity were met with resistance. Billing Issues: A year post-treatment, I got bills escalated to collection agencies and court by PVS, an outsourced payment firm used by many of the clinic's doctors. The initial bills of approximately 3800 EUR more than doubled. Worse, the bills had incorrect patient details. Missing Medical Records: Despite continuous requests over two years, I've only gotten records from one out of the four doctors I saw. A recent visit revealed a mere two notes from 22 visits and a few prescription copies – no record of MRI/MRT scans, ultrasounds, cancer tests, or blood tests. Poor Communication: The clinic's staff claim that doctors operate autonomously and aren't answerable to them. The doctors, on the other hand, blame PVS, their invoice firm. PVS remains unresponsive, creating a maddening loop of non-accountability. Legal Issues: While withholding necessary medical documentation from me, the clinic keeps adding to my bills via lawyers. They know I need the documents for insurance, but continue to stonewall all communication attempts, even from my insurance provider. In summation, my experience with the Meo clinic has been nothing short of a nightmare. Despite promises of proficient service and clear English communication (given my expat status during the Covid lockdowns), I've received neither medical results nor proper documentation of treatments. Their blatant disregard and lack of support have left me feeling abused and overlooked. I warn potential patients, especially international and EU visitors to Germany, to be cautious before visiting this clinic! Expect zero documentation, no effective communication, and exorbitant bills. This clinic seems indifferent to the profound impacts such negligence might have on your life, expecting you to bear costs out-of-pocket despite insurance coverage. The only "documentation" you might get are bills from PVS that state amounts without any clear patient context. When reaching out to the clinic for help they clearly state that they aren’t responsible for any of “their doctors”… but at the same time advertise their clinic as a fully integrated medical institution that takes care of everything for you as their patent! It’s absolutely scandalous!

**EDIT TO RESPOND TO COMMENT*** While I understand the reply is mainly to manage reputation for people reading this review, I spent 35 minutes trying to 'rectify' the issue in the clinic and was met with eye rolls and sighs from unhelpful management. I understand there are protocols to follow in regards to billing, it is just a shame that this time it seems those protocols weren't adhered to and extra charges were added. I believe my email address and phone number are on file so I am happy to discuss further if you wish to reach out. ------ ORIGINAL POST Quoted €80-150 for a doctors consultation and after a 12 minute consultation was given a bill for €394,88. Was eventually discounted by €80 euros as was able to show I was charged for services I didn’t receive but still was grossly overcharged and my lack of speaking German was taken advantage of (one small example was my 12 minute consultation was charged as “Mind. 20mins” which the obnoxious manager tried to tell me means “under 20 minutes” and wouldn’t change). Even when you do the right thing and ask for a price upfront you still get ripped off. Please think twice before attending this clinic as they are not upfront at all and are very deceitful. The receptionist was good and very apologetic but all other staff dealt with were rude and unhelpful. The final explanation is “I’m sorry but the professor can charge what he wants and won’t change anything”. Be careful if you don’t speak German as you will likely get overcharged too.

The new rooms in the new area of the hospital are nice, clean and modern, but the old rooms in the old part of the hospital need to be refurbished, they do not live up to the hospital standards. The food was very basic, not much flavor and for the price of a day stay in the hospital the food should be better quality, taste better and have options on what you would like to have. They also need to improve the wifi/phone signal because nor the wifi nor the internet from my mobile phone provider worked in my room. The television only had Spanish channels and for a high quality hospital one should have international channels in English and other languages. The personal attention was great, the nurses and doctor where amazing. They took excellent care of me.

Had a surgery here and it went very well, staff were working with upmost care and respect. Compared to most hospitals in the US where I'm from, this one deserves 5 stars for the quality and value.

Terrible hospital. The staff are very unfriendly, and if you struggle to speak Spanish they will not put any effort in to try help you in English. I have been there twice in the past 4 weeks for the same issue and the doctor always just prescribes ibeprufon when it’s clear my situation has gotten worse. They also don’t have any equipment, he used his iPhone as a torch and put a pencil in a latex glove and used that to push my tongue down to examine my throat. Completely pathetic the service one gets from this “private” hospital.

I booked an appointment via their online platform with the Diagnostica d’imatge department, because I needed to take a MRI exam for my leg. In the online platform I uploaded my traumatology doctor’s referral where it says I should have two MRI exams taken, one in a rested state and another one after running for 20 minutes to see the difference in my muscle. I even sent the referral via email to the Diagnostica d’imatge department in order to make sure they knew about the fact that I need to make two exams and not only one. They didn’t answer to that email even though I asked for confirmation of receipt. I had no luck reaching the right department via telephone because I don’t speak Spanish or Catalan so well so I gave up on trying to get a confirmation that way. Anway, when I arrived on the day of my appointment, the secretary in the Diagnostica d'imatge department told me that I should have booked two appointments instead of one and it was a problem, but she will try her best to find a solution. I was afraid because I came to Barcelona only for this appointment (I live 3 hours away from the city). After waiting for around 20 minutes the secretary (her name was Andrea, I think) called me and confirmed that I can take the two exams one after the other right away! Eventually everything turned out well and the staff was super friendly, even when I only spoke English. Big thank you again Andrea you saved my day!! :)

Excellent service . Professional doctores and they take care of their patients in a very human way

Im calling all day to cancel an appointment with traumatology, no answer all day, it's been always like that i have to keep calling for hours maybe they pick up the phone, but today no one pick up the phone.

I have had dialysis here on 3 occasions and must say I wasn’t happy with the service here,my appointments always over an hour late and when I got back to the hotel the restaurant was closed thanks to the hospital.I’ve had two mishaps here with the staff when I come off the machine I bled really bad and no one rushed to help me.they do things in there own time and they never made me feel welcome and also a languages barrier here. I would never go to this unit again they do half of job.our nhs do a far better job than hcb Benidorm.

I came (with no appointment) for a dental X ray. The wait was only 25 minutes. The staff were very helpful. The hospital was busy but very clean.

I was admitted to HCB on Weds 6th September, for hip replacement on Thurs 7th Sept to be carried out by Dr. Barcelo. Unfortunately my procedure had unforseen complications which resulted in a predicted 4day stay extend to 9days. Apart from the anonymous blood donors without whom I would not have survived my operation, I owe a debt of deep gratitude to Dr. Barcelo and all the nursing staff on floor 2. The care I received was amazing, 24hrs a day. Once again ,thanks and gratitude from the bottom of my heart.

I was travelling from England on a motorcycle with friends to travel through the Pyrenees and the alps, it was the most beautiful sights I’ve ever seen then into the Black Forest, then I had a terrible accident and was smashed up badly, I was take by helicopter to university hospital where they repaired my broken bones, they saved my life, they were very good to me and I will never forget, I was in hospital there and back home for a couple of months, the end result I’ve led a near normal life, thanks to the surgeons who expertly repaired me, I will never forget,

i went for my yearly check but was told it cant be done if i do not have one of the 3Gs. i was told to get another appointment although the hospital websites states otherwise.

Every time I go there there is a different doctor. This time she spend most of the time typing away and looking at the computer. She was friendly but I got nowhere. For the past two years it's always the same. I have severe pain in my back and a few other parts but it's always a complete waist of time.

I had and continue to receive a wonderful service. The surgeon Paul T explained the results, the next steps. His PA is prompt in responding to questions. The surgeon, PA and nursing staff are flexible, put me at ease. Never felt rushed. The facilities are what you would expect from an independent health provider. I cannot find fault with the staff as you walk off the street and the facilities.

Excellent hospital with great teamwork and service. I had knee arthroscopic meniscectomy surgery to fix my torn meniscus. Superb surgeon and anaesthetist. The hospital staff was excellent; they were friendly, helpful, and constantly available when needed. The food they served was excellent. A big thank you to Mr. Marston and his team, the anaesthetist, nurses, physiotherapist, and everyone that supported me during my stay. Thank you very much for looking after me! God Bless.

Lovely reception staff, lovely nurses and wonderfully professional consultant. Had to wait many hours for surgery without food or water but that sometimes cannot be helped, as surgery times vary so much patient to patient. Very clean with a nice waiting area too for relatives. Would recommend this hospital.

Such an amazing and cosy place. The stuff is also incredibly nice and helpful, everyone is polite and patient :)

Incredible professional and nice doctor. I recommand it 200%!!!

Short wait, on time, polite and friendly nurse - horrible test (but that IS the test - so would be horrible anywhere) a but effectively and expediently performed - can’t ask for more to be honest.

If I could give zero star I would. This is for the emergency service. I woke up this morning with pain in my right hip joint that gradually got worse to the point where I could not sit, bend over, or walk. I could only use the toilet standing up, and could not make any movement from that hip joint and leg at all. My whole leg would feel numb when attempting to walk. Around 10 pm the pain got so bad, I almost called the ambulance. I have been a nurse for 9 years in the hospital setting, I know something is very wrong. I took some pain medications and laid down for 4 hours to have the pain decrease enough to go to the hospital. Thankfully this hospital is across the street for me, so I thought I would use the little strength I had to walk over and be taken care of. The lady at the desk looked at me, checked me in, then called me back up to tell me the doctor will not see me because it is not an emergency. And gave me a list of doctors offices that I could go to. I was not given the decency to be seen or assessed by a doctor, or even a nurse. My hip literally feels like I have dislocated it. What is the sense of going to a doctor’s office when they don’t have xray or any imaging machines? This hospital/ and it’s staff should be ashamed of itself. I would not recommend anyone going here. You will not be taken seriously. I work at Erasmus MC, it is further away, but I will try my luck there in the morning. PS: I just moved to Netherlands a week and a half ago, and started work a week ago. My insurance has not yet been activated but I explained that I could pay out of pocket and had no issues doing so. I would like not to think this could have been a reason I was turned away. But my interaction with the receptionist and the questions she placed emphasis on has left me wondering.

I personally had a good experience. They treated me accurately. Thanks

Excellent hospital, professional and very nice staff.

AVOID - sat in emergencies waiting room for 7 hours with blood pressure 200/119 without being attended. The receptionists are rude and stated that since the pandemic more people have opted for private healthcare but the hospital won’t employ more staff. I showed my mum one video during the 7 hour wait where the video has literally 4 sentences and the skinny frustrated security guy ironically shouted at me from the other side of the room in front of everyone that no videos are allowed to be played instead of approaching us discreetly in a professional manner. My back is in so much pain from their poor facilities and waiting time that I shall have to book an appointment with the physio this week. I believe that the national health care system hospitals have higher standards than this private hospital. Awful, like someone said in the reviews a few weeks ago, I will go to IMED in Elche in the future. I also saw people who have private healthcare insurance being left until last and people who had to pay upfront were given priority.

Clara in Patient Care is very helpful. She is kind and sympathetic. She managed to get me an emergency appointment when I was struggling with pain and needed to see a consultant urgently. A really lovely lady. Thank you Clara.

I went to the Hospital a couple of months ago. At the reception desk I felt a pleasant attitude towards myself as a client; the administrator Karina served me. Everything is prompt and attentive. I really enjoyed my visit to this Hospital.

I went to emergency at 9 pm. I got bleeding from my uterus and very painful Stomachache, I am bleeding non-stop like 3 days continuing and the doctor asked me "Why are you here?" Asked me two times and I explained my symptoms and she told me to take pain killers without checking my bleeding things. PS. I am not on My period right now and I am still bleeding until now! What a Unprofessional Doctor! No any patients would like to go to Emergency if they really do not need help!

We were in an emergency situation where we were informed to reach the BDU department. Unfortunately it was the wrong department for the treatment which was needed but the BDU department saw to it that they won't even touch the patient who is in excruciating pain. They didn't even try to give the patient some kind of pain medication. After an hour we reached the right department and they were in horror to see the patient and surprised why the BDU department didn't do anything. Thanks to the urology department, we got the right treatment on time but the negligence of the BDU department and how they shrug their shoulders off is something I had to write here. I hope no one else goes through this..

Thanks a lot to all team of Palliative department for care support and warmth to my father!!!

I have visited this medical center firstly and I was really satisfied by reception staff, girls were very polite and kind :) I ve visited surgeon and doctor was also very king, responsive and attentive. I was worried, as is usually the case when you come to a surgeon, but he explained every action and was constantly interested in how I was feeling.

Special thanks to Dr Bognár Zoltán and his team! They saved me today and showed great emphaty, which I will never forget. Thank you!

I had an appointment and I've been called almost right away when I've arrived. The doctor was really nice. She explained what will happen and answered all of my questions. I felt comfortable and didn't worry. Excellent service.

Parking is a nightmare. Trying to get a consistent and convenient physical therapy appointment is a challenge. The current street and intersection construction makes it difficult and time consuming just to get to your appointment. My Orthopedic doctor is great.

This review is for the Emergency Centre. How efficient, respectful and helpful they were. I visited the centre on Sunday afternoon - it was busy- but people were "processed" quickly. My Polish is poor but thankfully the wonderful young woman on Reception spoke impeccable English and helped me check in. Dr Tomasz Szymanski who inspected my injury also spoke excellent English, explained everything clearly and examined me thoroughly. I was asked to wear a face mask- I refused as I have an exemption - they respected this without question. The emergency part of this Centre I would recommend. The main Orthopaedic part - ABSOLUTELY NOT.

I was accompanying a patient from overseas, the initial consultation was done on line with test results having been sent to the consultant electronically, the hospital has a co ordinator for patients from over seas. All additional blood tests, x-xrays, ecgs, &an mri were done on the first day all results were supplied for the patient on a CD, prior to the face-to-face consultation with the specialist to confirm the required surgery, this was done 2 days later. The cost with flights food and hotel was less than the same surgery would have been private in England.

The boy was admitted for knee arthroscopy - the center confirmed the date, having the equipment ready. He showed up on the scheduled date and before the surgery he learned that there would be replacement equipment - it turned out to be broken. Completely frivolous approach to the patient, lack of respect for the patients' time and health. The ladies at the reception were unfriendly. I DO NOT RECOMMEND!!!

Ladies at the registration desk on vacation 32 minutes no one answers the phone I'm the first in the queue, when I'm there I call and check when registering there is no one the lady is sitting doing nothing I call and no one answers the phone I wish you good luck, I made an appointment with esculap and that's how customers are effectively discouraged

I was very sorry to be treated at the registration stage. Most of my family uses the services of the clinic. Today, when trying to register, I was informed that I would not be accepted because I am a new patient. I didn't even get an offer to wait for a longer period. So I warn you, if they accept you, and then you want to take your child there, they may refuse you on the grounds that the doctor forbade admitting new patients.

Recently went in as a day case for a diagnostic procedure. From start to finish they made my time there almost enjoyable!!! The reception team, nurses , theatre staff and the Consultant were all brilliant. Communication was second to none and the teams we are all straightforward and uncomplicated. A credit to Fairfield Independent Hospital.

Absolutely shambles of a place can't run outpatient clinics on time .. Seems there time is more important than yours BE AWARE... It like there doing you a favour by operating clinics on a weekend ..!!! Unhelpful staff AVIOD ...

I am completely disgusted at how they view their patients. It seems as though the medical staff only show the care that comes with their job when you are employed or local to the surrounding area. If you are simply an independent carer for your autistic child then they will cast you aside, simply sending you somewhere else without even asking about your condition or symptoms. They truly know how to make you feel like a burden, as if you shouldn't have even stepped foot on the premises and I truly believe they are aware of this. I am a widowed Catholic mother of three with no support, visual issues and am single handedly guiding and aiding my autistic child through life. I come here for extrema pain in my back and they simply send me away after an uncaring talk. The medical staff and those incharge can easily solve this problem by climbing down from their ivory tower and acknowledging that we are all humans and are all entitled to the care we so rightly deserve. Absolutely foul.

High quality service and very professional ad helpful staff.

super

Very professional service. Recommend for orthopedic medical visits

I had knee meniscus arthroscopy surgery at RNOH hospital in Stanmore (via the Private Care Unit) and I was truly satisfied with the results. All of the staff were genuinely amazing in helping me feel welcomed, relaxed and taken care of. ***FYI, I found this hospital through the NHS hospitals reviews website as being the best in the UK when dealing with joints issues like mine.*** Special thanks to Dr Chethan Jayadev (my surgeon) and his team in the operation theatre. Also special thanks to the Senior Nurse Sima who made sure everything is prepared and ready for me before and after the operation - she was amazing in every given moment even when I was leaving the hospital she made sure I can hop in the car in a safe for my knee way... I mean wow it does not cost much to be nice to others. Frankly speaking my experience as being positive matched with the reviews I read about this hospital few years ago. It is nice to see that they are keeping up with the reputation and level of service. I wish you very best if you are planning to go for a surgery at this hospital and I am sure whichever path you choose either funded through NHS or though Private Health Insurance Provider you will be treated very well - saying that as I had the opportunity to see and experience both pathways and levels of treatments. ❤️👍

I would like to say a big thank you to mr Cullen and his team, the doctors,the nurses. You all have made my stay on private care very comfortable The food was nutrition lovely food well balanced menu which you can choose from every day The cleaners even helpful the rooms are bright colours really beautiful and well kept clean I really can't fault private care Thank you all so much for your wonderful care I received in here after having my ankle fusion

I recently had a spinal procedure under the care of Mr Leong. I am extremely grateful for the level of care and attention I received, from being offered alternatives before I was ready to take the plunge with surgery, to the surgery itself and after care. It was lovely to feel complete faith in my consultant but also to hear other doctors speak so highly of him. The whole team at RNOH were so helpful and attentive and I am truly grateful to Mr Leong, for his kind & caring attitude and for getting me back on my feet again.

Fantastic experience on two seperate occasions. I saw the Dermatologists and had bloods taken. Professional and friendly staff. I highly recommend their service.

Posting on behalf of my unwell partner, Helen. I had an email on 21st September cancelling her appointment in the ‘long covid clinic’ (she doesn’t have long covid…) and assuring a deposit refund in due course. It’s now two weeks later and no sign of the refund, which is not an inconsiderable amount of money. Very concerned about why they can’t seem to access our money (and other peoples by the look of it) to return it to us. We also thought it very bad practice that the cancellation email was a ‘no reply’ address and they don’t appear to have another email address. I have contacted them via their website contact form but of course have received no reply. I will now be contacting Citizens Advice regarding how to progress with this issue. In Conclusion: BEWARE.

This clinic is appalling. The only good thing about this clinic was the doctor who I saw who has now left - speaks volumes! My appointment was cancelled weeks ago and I STILL haven’t received a refund. I never received a copy of the doctor’s letter and neither did my local GP surgery which is partly what I paid for in my initial fee.