Heart valve disease treatment in 4 Cardiac surgery clinics in Bulgaria

Great doctors, nurses are hit and miss. Sometimes nice and sometimes very mean. It seems they have very long shifts and it depends on when u catch them.. which is a shame. Treat ur nurses better or pay them more it seems their morale is low. Otherwise great healthcare.

There is no time management. An appointment is only for you to pay the charges. After that, you are at their mercy. Patients recommended jump the que and are seen beforehand. Staff are impolite, and there is no courtesy. As a fellow medical professional, I see a total lack of dignity and respect when talking to patients. The lady who did the ECG literally manhandled me and threw the report on my jacket. Bottom line, no one was smiling. Would rather go back to the UK for treatment. Paying for a low class derogatory service. Punctuality means nothing.

Taking appointment is completely useless. We had an appointment at 12:10 and we had to wait until 14:30. When you ask about when they are gonna take you in, they are making fun of you. Worst healthcare experience that we ever had. And we missed an important business meeting thanks to their irresponsible behaviour which cost us a lot of money. Never again!

Excellent doctors and other medical staff. Clean modern facilities. Can be busy so be prepared to wait unless it's an emergency. Access by bus and metro (medical University stop)

literally dont go to this hospital, you will regret every second. im an addict and i got called a attention seeker, and the doctors dont listen at all, truly some of the most stubborn people ever

The psychiatry clinic's day care facility is very good.

Reception is a disaster be careful. Receptionist took me to doctor???

Very clean hospital. Went for a colonoscopy today and everyone was very nice and helpful! Doctor Georgieva is very kind and understanding! The only downside is the long wait for the examination. The whole thing took 6 hours and the exam itself is 10 minutes. But still, I'd rather wait and be treated with kindness and respect!

Horrible experience. We are waiting 2 hours already for a simple 5 min surgery. I don't even know how much more it would be. Nobody tells you at least an estimation. Too bad for the good interior. Do not go there!!!!

I was sent here after a fall resulted in a deep gash in my chin. As a foreigner, I had no idea what was happening and waited a very long time. Part of the issue was that they had trouble comprehending that we were willing to pay cash. When I finally was treated, the doctors seemed quite competent, although quite young. I later had the stitches removed on a cruise ship and the wound has healed very well. The total cost, including an x-ray was $65. In the US, the service probably would not have been any better and the cost would have been 20 times that or more. Says a lot about healthcare in the USA.

For the first time in my life i wish to give 0 star review for the "best" hospital in Bulgaria. If you have been sent here it meena you are in dire need of medical attention. But with 3 people before me i have been waiting here for 3 hours..... things need to change bring more staff or increase the room capacity.

It is clean and I was accepted almost immediatly. However, the nurses were rude and their attitude was very unprofessional! They treated me and other patients like we work here and know everything and refused to respond adequtely to questions we had! I would reccomend for Pirogoff to not only update its look on the outside, but also to hire adequate personnel.

My doctors were helpful, skilled, professional and provided me a lot of information. After operation services and information is complete with high priority to the after operation services. The urgence for post opération patients was fast and of full service. The nurses when I came before the operation were too busy, they let me in, gave me my wrist tag and gave me 3 medicines but let me waited 2 hours and no one came back to me to update me that the operation will within 2 hours of waiting . I came at 8h50 and the actual operation is at 11h15, in between the waiting hours, no one has came to re assure me and update me of the schedule that made me nervous and worried for 2 hours. All nurses were so busy that morning and talks a lot to each other without double checking or just to give a quick short words to me for 2 hours in the waiting room before the Anesthesist picked me up. Thank you.

I was very well looked after for my first pregnancy. The team was superb, whether it was for the pregnancy follow-up, the day of the birth or the aftermath of the birth. For this alone I say bravo! But above all, I love the student nurses we met, who were full of compassion and kindness, much more than the nurses themselves. I don't give 5 stars because there is still a lot of room for improvement: - at all my pregnancy follow-up appointments, the wait always lasted more than an hour even though we were told to arrive 30 min before the appointment 🙄 - cold administrative reception - a lady at the analysis laboratory shouted at an old man who didn't understand the process (taking a ticket, waiting etc.) when he had just asked nicely what to do - we were scared when our baby was born, that he couldn't latch on, that he was going to starve to death, that we had to go to the osteopath...when a few days later our baby gained weight. We didn't understand the point of scaring us so much when in the end everything was going well.

I am impressed with the level of the hospital, attitude of medical and medical care. Grateful my surgery was handled here with great professionalism. Merci bien!

Reliable clinic with qualified professionals in one well-equipped building. However, prices are rather high, so private medical insurance is recommended. I mainly used insurance with franchise % (partial cover) during the past few years to make all doctor appointments and urgent care. Also I like to buy pirozhki with coffee in a local cafe 🥪 :)

Very accommodating, friendly and helpful staff. It is straightforward to locate the necessary directing signage. clean and well-maintained. The restroom is everywhere. In the waiting spaces, there are couches and drinking water stations. There is a cafe with free internet access and spacious waiting area.

Nice outer image, but Soviet Union on the inside! Customer service is tantamount to what you would expect from the good old Cold War days, with "doctors" that immediately give you the impression that you are beneath them and unworthy of their attention. Very disappointed with my most recent experience despite using them once before and being generally pleased. Come prepared to deal with third-world customer service, a bedside manner that leaves you unsure of what to expect, and doctors that have no empathy much less interest in being kind and professional.

On the door to Yershova Olena Borisivna's office (if she has not yet been released) there should be an inscription: Do not enter! Evil creature! People are treated terribly. He hates children! People, don't go to her. There are many good doctors at the institute. Guard your hearts. Doctors like her should not work anywhere!

Judging by the comments, the doctors are good, the support staff is bad. I am interested in the financial component: we were told the price of the transaction was UAH 145,000 (three stands). Two years ago, judging by the comments, two stands cost 15,000 UAH. Who in general calculates the cost of services in the clinic? I want everything to be transparent and honest and we receive checks, statements for the procedures provided, which I have to officially pay, and not "put in the doctor's bedside table". Where can I find out the prices for the services of the Heart Institute?

Dear people…..this is a death factory. They just buried my father. Half a million was left for treatment. 200 thousand valve replacement and 40 days of intensive care. The man came for the examination himself, but as they say, no one wants to lose their money. But that's not even the point. The fact that no one returned the money is understandable. But on the 7th floor there is an intra-hospital infection that kills all patients. People undergo complex operations, and then everyone develops sepsis, all organs become infected, and the patients die. They were burying my father, the wife of my roommate called and he had also died. Therefore, look for another place for treatment, but not on the 7th floor. But since the intensive care unit is on another floor, the entire hospital needs to be closed and treated for infection, but who wants to lose their money.....

Many thanks to the head of the angiography department, Oleg Nikolaevich Kozak, for the stenting of the RCA (5 stents) on November 16, 2023. Thank you very much for living without heart pain. And also to the cardiologist of cardiac surgery department No. 1 Ekaterina Radikovna Perminova for treating my illness. Thanks to all the center staff for their sensitive and good attitude. May God protect you all!!! I bow to you to all the doctors and staff of the center. Thank you.

I sincerely thank the head of the department of hepatobiliary surgery and portal hypertension, Leonid Valerievich Kirkovsky, and all the medical staff of the department for their professionalism, golden hands, sensitive and kind attitude towards each patient. All issues are resolved clearly and quickly. The staff is always in a positive mood. Thank you very much for your team bringing people back to life. God's help and God's mercy!

My health, weakened by oncology, brought me to the 2nd cardiology department. And right away I encountered amazing people. The attentive team that took me from Slabodskaya (thank you for your support), the doctor in the waiting room. I actually had to spend the night in the corridor, it was completely full. But in the morning all my worries and fears were compensated. My attending physician turned out to be Maria Igorevna Guseva. Laconic and calm, warm-hearted and attentive. A true professional and a person with a big and kind heart. At 7 she is already at work. He will find something to cheer you up and how to treat you. Do an examination and consider treatment that is not even your profile. At 19 she can still walk along the corridor and remind her that tomorrow..... Truly a man in his place! And the team is mostly wonderful. Thank you very much for your treatment and attention.... And be healthy yourself.

I express my deep gratitude to the doctors of the 3rd cardiological department of the RSPC. Head of the department Sevrukevich Vasily Ivanovich, Savin Denis Nikolaevich, Nevyglos Artem Vladimirovich, Kostyukovich Evgeny Vladimirovich. To all the doctors who fought for the life of my brother, Mikhail Alexandrovich Gigel, who is only 33 years old. HUGE thanks and low bow to the nurses and orderlies, for the human and friendly attitude: Farafontova A.N. Zagorodnyuk S.L. Gesel Yu.V Manko T.V. Pleshevenya K.G. Rzhova L.S. Popitets V.N. Thank you girls from the 1st and 2nd resuscitation!!!!! May God grant you all good health and patience in your hard work. Thank you for your round the clock work and care!! You are PEOPLE with a capital letter!!! There are excellent specialists in your center! People who do their job with full dedication and attention. This is only a small part of the words that I can express to you. You deserve so much more as professionals in your field. Thank you for another life saved! A low bow to you, from our entire family. With GREAT respect, the Gigel and Tsybulko family.!!

I would like to express the words of endless gratitude to the X-ray endovascular surgeon Dmitry Borisovich Goncharik and his entire operating team - a team of professionals; my attending physicians of the 1st cardiology department - Natalya Alekseevna Klyshevich, Tatyana Alexandrovna Troyanova-Shutskaya, Igor Sergeevich Kladchenko, all the medical staff of the department! Thank you so much for your professionalism, for the positive outgoing from you (from the hospital bed to the operating table)))), for your kindness, sensitivity and patience with patients! Health to you and your loved ones! Sincerely, Alesya Shchipets.!!

I want to express my deep gratitude to all the medical staff of the Republican Scientific and Practical Center "Cardiology" in Minsk, namely 2 cardiac surgery departments, headed by the remarkable head Vadim Vladimirovich Shumovets !!!! The high professionalism of all the doctors, the friendly attitude towards the patients, the good environment in the department, made it easier for me to transfer my heart surgery and recover! I am very glad that I was in good hands, because I completely trusted these doctors, and they were able to improve my condition and heart ♥ :-) After all, there are all the cool doctors! And also I want to congratulate everyone, everyone on the New Year 2020 and Christmas! All the best !!!!!