Heart valve disease treatment in 1 Cardiac surgery clinic in Czech Republic with additional parameter

As a foreigner travelling to Prague, this hospital was very helpful. When I got there, the foreign reception was closed and it was hard to communicate with the late at the emergency. Once I was admitted, the doctors and nurses were very competent professionals during my 3 days stay there.

SKIP THIS PLACE! Hospital with old school doctors who see the need to question you inappropriately and then chastise you for coming in after hours with “nothing major.” The attitude in this hospital reflects a pre 1989 mentality when staff were unaware that ever patient is PRIMARILY a client! Go somewhere else; anywhere!!!

Omg! After living in CZ as English speaker for almost 3 years, I finally found the best hospital here. I was here mostly at the cardiology department. Most of the nurses can speak English. Even if they are not, they still try to communicate with you. And ofc, all doctor can speak English. All of them are so patient, nice, and friendly. I was super surprise that I had some chitchat with some nurses during the waiting times. The waiting time is logically make sense. I can simply say, they love their jobs. I can’t recommend anywhere else rather than here :) Best one 😊

Hernia operation. I had a hernia for years. It started to be worst so i decided to go for operation. Waiting time to get operated was 4 months. Not great. Not great ... I read somewhere it is result of cutting staff. Experience with the doctors was however great. I was operated by a young Female doctor M B (thanks again you are great and talented) I stayed altogether 3 days in hospital (one day before operation and 2 days after ) they removed 2 hernias, one lomparoscopy and one net stitching. The nurses were great and helpers too. I would have liked being helped to the door for exit process. I walked out with spinning head. Very very very bad experience was front desk administrative nurse. miss J. She either hate people or her job. Who knows maybe both. Her approach and the words used were conflictual and distasteful even if i was nice. Pain was very manageable 3/10

Crazy person on the line. Just not normal to talk to people like that. Why do you work in the hospital if you hate them so much?

I went to this hospital several months ago to run some tests. Upon trying to reschedule an appointment for a checkup, I was told that they do not accept foreigners, despite the fact I have Czech residency, and was referred elsewhere. The level of unprofessionalism is frankly appalling; it appears the staff at this hospital has forgotten the fall of communism was over 30 years ago.

Prumer

Emergency on sunday morning, professional servis, all in one place, x-rays, ultrasonic, labs, all pretty fast, nice nurses. Do not use nearest first toilet at ground floor, use the other one, check out the paper, otherwise... In general, best solution, if you need a help urgently.

Ok

The worst hospital I have ever visited, the staff is thinking that they can figure what problems are important and which are not. They just thought I have nothing important to work with, so just said to visit another doctor. The next day morning another doctor said that I should have come earlier 🫠 I hope they will be treated like they treat other people!

No complaint about medical stuff. They are kind and very professional as always, however woman at reception with red hair at that info point kiosk at entrance is very arrogant and rude not only to us but while i was waiting there same behavior with all other patients.

The worst hospitalization I've ever had. Mean nurses, no one wants to help, one time I was yelling for help from 16:00 to 20:30 to only be said to shut up. BIG THUMBS DOWN

Very disappointing experience. My mom fell very sick while on a bus traveling from Austria to Poland through Czech Republic. She fainted, vomited, had seizures and was unconscious for 40 minutes while waiting for the ambulance. Ambulance took her to this hospital, wasted time on checking her insurance instead of helping first and foremost, and made her wait for a check up for an hour in an emergency department. Later, after receiving medical help my mom felt very thirsty and asked for a glass of water. She had to ask several times different staff, and all of them didn’t bother to help and just said there is no drinking water available (however, my mom could see two bottles of water on a table and an electric kettle, probably the staff’s, but obviously they didn’t want to share). My mom felt dizzy and weak, and yet had to get up and go to toilet to drink tap water. Just after 2 hours of staying in the hospital the staff asked my mom to vacate the bed even though she still felt very dizzy and nauseous. Just a reminder: she was in a unknown city in a foreign country took off the bus because of an emergency medical accident. The hospital staff couldn’t care less, they just asked her to leave because according to them she already “got all needed medical assistance” and “ready to leave”. She had to quickly book a hotel room and leave. When she asked to help at least with getting a taxi, the staff again acted reluctantly and didn’t help in the end. Unempathetic, unhospitable and unprofessional. Me and my family members have experienced medical assistance a few times in several countries but never had such a bad treatment.

Definitely among one of the best teaching university hospitals in the Country, spacious, with a lot of subspecialities including cardiology, gastroenterology, ENT, etc..

Very efficient. Arrive and take a ticket then wait to be called. They take your details and then you are seen according to your needs. English is spoken.

a hospital has it's own aura decorum. the medical staff here are really powerfull not obeying the rules, wich is one of the main building blocks of great morale here and the overall success rate here, where you are in a care of true proffesionals

I tried to contact them for several days!!!! I sent emails, I called to the reception and she redirected me to a wrong department. There they gave me another phone number but they don't pick up for 2 days!!!! Hopefully their emergency department works faster.

Unfortunately we had to visit Stomatochirurgic department on Sunday evening in emergency with our kettle nephew who had an accident and the tooth got broken. The nurse was very nice to us whilst we were filling up all the paperwork. Meanwhile doctor A. Ščerbová arrived and told us her opinion about the necessity to take out the tooth. We were worried to make the decision quickly and she was so nice and patient that didn’t mind to explain everything to our family friend (dentist) over the phone. Whilst the procedure started she was communicating with our nephew, explained him everything and shortly it was done. Really amazing experience and lovely professional, but still kind attitude of the nurse and the doctor. Thank you very much again!!! PS: there is massive car park with 50czk fee.

Unfortunately, I have to state that the approach at the aftercare center is absolutely disastrous. Obnoxious nurses, leaving patients in their own feces for many hours (really many hours), arrogance, blaming patients for their own condition (diarrhea, inflammation), huge stench throughout the ward. Patients are afraid of nurses, my grandmother developed a stress condition from defecation and was afraid to eat. If you love your loved ones, don't put them there - the elderly, sick and immobile people are at serious risk of death there. A large part of this state is borne by the extreme level of employees (the existing ones are exhausted, demotivated, overworked and without empathy). My opinion: send a consistent, random check(s) there and, based on the results, possibly close the entire department and remove the title from Mr. Mayor

I was on the 4th floor in acute neurology with pain with a herniated disc. I understand that they can't keep me there for more than 10 days, but instead of helping me with that, they gave me medicines like aulin and zaldiar, which I could easily take at home. They didn't do a CT scan or an X-ray, they just didn't do anything.. And they let me go home, even though my back hurt like hell and they didn't care at all, they just wrote me to take zaldiar at home.. And they said that it hurts only because the cold front (weather) is coming. OK thanks to this I know that next time I won't Privamed.

I have to write here the experience with one-day surgery in private medicine. Thanks to the entire staff, including the doctor, the primary care manager, and the nurses for everything. Everyone is very nice, helpful, they will help with everything, they will explain everything. Pleasant, modern rooms. I have nothing to complain about and I certainly do not regret choosing the procedure here! Thank you again for people like you!