Anterior cruciate ligament (ACL) injury treatment in 3 Orthopedic surgery clinics in Budapest with additional parameter

Total disgrace of a health clinic!!! I was refused treatment from this clinic. Extremely extremely rude patient service from the doctor. Dr. Molnar Adam is a disgrace of a doctor and he needs to be terminated. I am extremely extremely angry and upset about my experience. This clinic is a disgrace.

Staff who attended us was polite and good English speaking. Overall their service is good so far and doctors were also helpful

If it’s possible to give minus I would do that. I have the most horrible experience in my live. I have an issue with my foot for 4 months. During this period of time I visited THREE(!) different doctors here. The first one gave me incorrect diagnosis, didn’t pay attention to my words and refused to assign me to XRay or Ultrasound or something because (and I quote) ‘Among us only I have medical education’, so I should take her words and leave. Rude and absolutely disrespectful. I booked another appointment and it was pretty nice experience, the doctor assigned me XRay and Ultrasound examinations, proved incorrect diagnosis of the first doctor. I followed the treatment and did physio, but nothing has significantly changed. She said we were not leave it like this and assigned me to MRI examination and advised to see orthopaedic surgeon (huge thanks to her for that). I did an MRI examination which showed a lot of interesting things which I had to google myself as the third doctor didn’t check the scans! He pointed all my issues were because of my weight and I should loose it and it would be fine, but he couldn’t do anything and didn’t have any other plan for me apart from exercise to loose weight and use specific soles. He also made some assumptions about my health and was a bit surprised I didn’t have other issues. Again, he didn’t check scans, just read a brief summary, said I didn’t have any tears in my ligaments (ultrasound and MRI both said different) and actually it’s chronic (how come as I never have any issues before. Never) When I asked why it happened on a first place as nothing changed (no injuries no weight gain no anything I could notice) and why after almost four months of a treatment I had even worse symptoms now there were no reply apart from a lecture about different types of inflammation and that I used my leg every day. No treatment plan, just wait at least three months as other patients dealt with it for a year or two, it won’t be healed in a week (yeah, but it 4 months, sure). He also made a steroid injection and didn’t inform that I have to pay for it separately. When I was practically at home I got a call asking how come I didn’t pay and go away? Well, to pay for something you actually need to be informed about it, no? (The reception girl was nice, no complaints). Overall THE WORST experience ever. Waste of time money and nerves.

So far, all the receptionists I've talked to on the phone have spoken to me in an amazing jerk/disgust style. It's a private hospital, but they treat you like a public hospital, maybe even worse. The doctors and assistants are all very nice and helpful.

Aniko Kassai was scamming me online and I found out he works here

I regularly visit you for blood tests. It feels good to enter the hospital, it is clean and calm. The appointment is always fine. Everyone is polite from the entrance to the examiner. The examination assistant is kind and patient. The Chief Medical Officer is happy to answer my questions, we always part with a smile. I will receive the findings by email the next day.

Very helpful staff

I had to see a dermatologist with urgency, Dr. Boroczván Csilla was extremely thorough, attentious and kind. After living in the USA with great health insurances for a decade, I can confidently say I was surprised by the cleanliness and treatment here.

Vaccination center not that well organized. Located in crowded corridor.

Got there unconscious afte car incident. ER staff and all the doctors who dealt with me were very attentive, meticulous and pretty kind. It took more time than I'd prefer to spend there, but it all worth to

Worse Possible Care Provided: I chose Medicover for my Child Birth Due to below reason. 1. Language Barrier: Medicover People Speaks English so it should be easy. 2. Reviews and Facility : With 1st visit you will be impressed with the facility and I aggree facility was good. What Was good: 1. Initial Checkups to check baby heart Rate. 2. Few Nurses(I can count on fingers) which were really good and served really well (be it Delivery or after care) 3. Alertness of Pediatrec Doc: Thanks to his alertness we caught hold of my baby's sickess at very early stage. What was worst: 1. Except one Nurse : No Nurse speaks English in Baby Care Department and except few no nurse speaks English in mid wife section Inspite of knowing that neither me and nor my wife speaks Hungarian : Out of 3 nights Spend: for 2 Nights there were none of nurse were speaking English and my wife had to make them understood using google translate and that too her already painful condition. 2. Food Quality: Worst possible food is given for vegetarians. One on hand doc was saying to avoid food which could cause gas and on other hand Gaseous foods are being served from Medicover! 3. Here comes my worst nightmare which is still not stopped: My wife's sutures were not done properly and got infection in 2 weeks. for that Medicover re did them again(At Medicover cost) at 3rd week and after that start charging us for control appointment(2 times) and by that time Medicover just wanted to get rid of this case and finally doc said every thing is ok and come back after 3 months but my wife is still in pain so looking at such behavior from medicover we had second opinion and seems there the sutures done for second time also is not done correctly and there is gap and now it might need to lead another round of sutures. So in the end my wife's medical case is ruined by Medicover so I would put second thought for people who wants to go for them and inspite for paying an hefty amount of 800K HUF we are still doing rounds of hospitals just because team in medicover could not do their job properly !

I'm from the UK and had a hysterectomy operation done in Budapest. The operation was carried out in the utmost professional and skilful manner. I couldn't have ask for a better treatment or outcome. The staff were friendly, professional and attentive. I'm very grateful for the first class service I received.

I traveled almost 4 hours to get to the Medicover for my appointment, from Baranya. And waiting 10 minutes for me, because I was in a traffic jam, was clearly too much for this doctor. We even called to warn we would be 10 minutes late and the reception told us then it wasn't a problem.. Wouldn't recommend...

I recently had a consultation at Dr Rose. I was told several times before going in for the examination that the price is 210 EUR. I even confirmed at the reception again before going in. After the consultation I was told it is now 360 EUR as the doctor did an ultrasound. I did not ask for this extra test nor was I told during the consultation that this test will add an extra cost to the agreed 210 EUR. After querying this I was told that I should’ve asked what my consultation includes as it’s my first time at the hospital!! I find this very bizarre as I book for what I need and confirm the cost before and they just take it upon themselves to add extra tests without asking the patient first and then request payment as the test is done now.

The ENT missed everything possible to miss .. probably bc he barely looked into my nose and mouth due to being scared of covid which is utterly reliable but he accepted patients yet I had my covid test so I refused to pay a penny more than 210€ which I assumed will take longer than what I had... missed my sinusitis in 2022, constantly felt ill and since the ' prestigious dr rose said nothing is wrong with my nose or throat ' I went to everywhere else..ended up having GERD from post nasal drip for months ....literally the ghettoest place for hight price..the view is beautiful but that's it...

I had an eye issue (retina) and Rose was the only place in Bp. willing to give me an eye specialist appointment. Excellent eye exam, assured me that I can safely travel back to the US for further treatment..

Most of the nurses working in the infectious disease department on the first floor are disrespectful and impatient with vulnerable patients. No empathy or helpfulness whatsoever. Expertise is also questionable in many cases. It is very difficult to get information about the patient's condition from doctors. It's sad that people like this work in healthcare.

They are mean nurses and I saw my grandmother...people who don't want to work...who don't care about patients.

Bit of slow process, but overall it was good. The military folks were extremely polite and helpful. Salut to them!

Very Good Hospital Equals With The Englands National Health Service.

If you're a foreigner without the local medical card/number you end up sent to emergency here. I had a sore throat for a week and no other doctor would see me, all pointed me here. I found it very difficult to navigate, having to ask people on footpaths for directions even to find the emergency building. Before entry a metal box building near the entrance had someone ask me questions then perform a covid test. When inside, with much language difficulty they sent me to the nose/ear/throat building. Again not easy to find. Here I was told off for using the ground level entrance, being directed down stairs to a door. When opening the door I was yelled at to wait. After waiting a while with others queued up, another person opens the door and gets let in. Several locals who arrived after me instantly jumped the queue. I asked how long the wait time was, they laughed and said "long". Asking if that meant over an hour they said yes more. I was fed up and left. Came back in the afternoon going other staff are there, the same people were there, they remembered me and my Hungarian friend said they were all saying that I must've not waited through the queue in the morning. They were not helpful in any way, instead all trying to prove to each other that they did their job correctly. I left again. Eventually with local help I found a nose/ear/throat specialist who does private consultations for cash. If you can, avoid this place.

Awful service, disrespectful staff who speak to patients in an extremely unprofessional and belittling manner (most of them anyway). At other healthcare clinics this kind of behaviour would result in termination of employment. Looks like in this clinic, unfortunately, this is the norm. We've visited at least 4 buildings at the clinic and we had the same awful experience at all of them. They send you from one building to the other and no one knows what's going on, wasting SO much of their patients time. On top of that it's very sad that their employees feel the need to power trip at patients. I understand they might not get paid too much, but still they should be respectful to others.

I was in the emergency room due to a sports injury to my eye, and I can report very good experiences. I knew that I wouldn't be at the top of the priority list (because I wasn't in pain, although it looked pretty bad), but I got in line very quickly. Everyone who worked there treated me with humanity, patience and kindness, both during the traumatological and ophthalmological examinations. The emergency room is cultured (you can read, there is a coffee machine, etc.) and modern (the equipment and the environment are well-kept, new). The tests also went down quickly. I am not saying that I will come another time (because health is important and that no one should be in trouble), but I am saying that then I will work there with an excellent attitude and - as far as I can judge - they did their job professionally. I thank them again.

Emergency is extremely slow. Minimum waiting time is 4-5 hours.

Bravo