Shoulder osteoarthritis treatment in 132 clinics in Belarus, Bulgaria, Czech Republic, Hungary, Moldova, and 5 other locations

I thank the entire team of Vitosha Hospital, for the care and all the positive attitude, which made the stay more bearable against the background of the serious condition upon admission. Wonderful people and professionals. Thanks!

Heartfelt thanks to the team of Vitosha orthopedic clinic in Sofia and to the team: Dr. Filipov, Dr. Nankov, Dr. Karchynov and Dr. Ploskov, and to everyone at the hospital. Thank you for the exceptional professionalism and attitude towards your patients. I also thank you on behalf of my mother Denka Dimitrova Sakarska, whose hip joint you replaced without worrying about her age and 88 years old. Such an operation was refused by the hospital in Kazanlak, on the grounds that that he will not last. The attitude towards the patient and his relatives in this hospital was beyond all criticism. Once again, I thank Miss Vitosha for not twisting the hands of the patient's relatives financially. BE ALIVE AND HEALTHY AND STILL RESPONSIVE.❤

I am extremely satisfied with Vitosha Hospital. I had to turn to them after suffering a broken right leg. The attention and treatment I received was brilliant. They approached me extremely carefully. I thank them from the bottom of my heart that I can be active again and have no problems!

Thank you MUDr. To Kocourka, the team of doctors, nurses and the rehabilitation worker for the top performance during my hip replacement. Doctor you have done an excellent job. THANK YOU. Křenek D.

Thank you very much to Wise Mark Zdráhal for the surgery on my knee. I believe that after rehabilitation I will be able to walk beautifully without pain. I have to commend the entire staff, you are amazing and professional. Your attitude was a caress to the soul when we were feeling down. Thank you very much 😉😉❤️

Good day . I would like to say a big thank you to Orthes Medical Device. Of course Mr. Mudr. To Zráhal for a perfectly performed operation, to all the nurses until rehabilitation. The knee is in perfect order after the replacement of the knee joint. Thank you very much once again. I am completely fine after the operation.

Something shocking, in the corridor in front of everyone they ask you the questions you filled in the questionnaire (!?) intimate, private and about your health... the examination is normal... and at the end the nurse in the corridor in a glass booth shouts your name and your results!!!!!shock

The center as such is excellently equipped, the premises are nice. Receptionist and nurses very nice. I was struck by the attitude of the primary lady, who was obviously in a bad mood. A person will come there with respect from the examination and there is no need to add his bad mood. Instructing me that why am I here when nothing is wrong with me is rather strange, as my gynecologist seems to know why she sent me there. On the one hand, we call women to prevention and when you get there, what are you here for.

Even though it is a hospital, every time I go there I leave pleasantly pleased and surprised by how kindly, respectfully and professionally the patient is taken care of. Thank you for your services and for raising the level of health care to a higher level. 👌

I've had a pretty bad experience with the hospital, I've been trying to call the orthopedics for 3 days now, I want to make an appointment for an infant hip sprain examination, but only the machine answers, it takes hours

I don't have an unnecessary 1 hour to try to reach orthopedics without stopping. :) There is another doctor, another hospital where I get more in half the time than here. It's a bit pathetic that when you try to call them, it rings for a while, and after a few calls you can't even reach the number..😤 This is one of Budapest's "famous" garbage dumps. Rot where you are. :-*

I've been calling them for 79 minutes today! Two out of three numbers are dropped, one is not picked up! It's not enough that the waiting time is 8-10 months, but they haven't answered the phone in weeks! We're already used to the fact that there will be adults...well, children too! 🤮

Waiting for several hours with a small child. They send me from one place to another. It's all a shame.

Everyone was very kind, polite, and ready to serve. The doctor, Dr. Duka Ede Botond, is prepared, kind, polite, considerate of age, humane, thorough, and knowledgeable. I wish you more good work and good health. Thank you very much for the wonderful ellatas!

The care is very bad! Appointments are given months in advance to specialist clinics, but they don't keep those appointments either! Most of the doctors are retired and overworked. The money we pay does not go where it should!

I requested an appointment at the Small Pool Center for an 18,000 HUF examination, for a pelvic floor assessment. A few other things were thrown at me without asking (the manager didn't tell me that this would entail additional costs), which were not even useful things. When leaving, it turned out that the unwanted things cost extra money, so I paid HUF 28,000. Such an unsolicited extra was, for example, an online exercise book or something, which I have not received since (weeks have passed since my visit). Not that I should, because I go to the gym, which I said.

Budaörs, blood test at Triton, appointment at 8 am. I pay for the service, but due to a change of service provider, they don't call me either, so I have to wait. It is now 8:16. I book a paid appointment so that I can plan with my precious time. This is unacceptable.

We had a genetic test with Dr. Zsolt Ruzicska and left with a positive experience. We found a parking space easily, the receptionist was normal and the doctor was also very kind and attentive.

Unfortunately, I have to state that the approach at the aftercare center is absolutely disastrous. Obnoxious nurses, leaving patients in their own feces for many hours (really many hours), arrogance, blaming patients for their own condition (diarrhea, inflammation), huge stench throughout the ward. Patients are afraid of nurses, my grandmother developed a stress condition from defecation and was afraid to eat. If you love your loved ones, don't put them there - the elderly, sick and immobile people are at serious risk of death there. A large part of this state is borne by the extreme level of employees (the existing ones are exhausted, demotivated, overworked and without empathy). My opinion: send a consistent, random check(s) there and, based on the results, possibly close the entire department and remove the title from Mr. Mayor

I was on the 4th floor in acute neurology with pain with a herniated disc. I understand that they can't keep me there for more than 10 days, but instead of helping me with that, they gave me medicines like aulin and zaldiar, which I could easily take at home. They didn't do a CT scan or an X-ray, they just didn't do anything.. And they let me go home, even though my back hurt like hell and they didn't care at all, they just wrote me to take zaldiar at home.. And they said that it hurts only because the cold front (weather) is coming. OK thanks to this I know that next time I won't Privamed.

I have to write here the experience with one-day surgery in private medicine. Thanks to the entire staff, including the doctor, the primary care manager, and the nurses for everything. Everyone is very nice, helpful, they will help with everything, they will explain everything. Pleasant, modern rooms. I have nothing to complain about and I certainly do not regret choosing the procedure here! Thank you again for people like you!

Hello, I would like to thank all the nurses in Pavilion D, 2nd floor for the wonderful care. They are very pleasant, smiling, just great. I also want to thank all the physiotherapists at the groups. exercises. The main thanks go to the physiotherapist Bc. Roman Kubát for his great approach and amazing care during knee rehabilitation. I fully trusted him and that brought great results. Thank you all very much Irena Holá

Beautiful environment, clean, very nice and helpful staff, excellent services, great cafe and food, top nurses and doctors ❤️☀️🌞I really like it here and thank you all for the care.

I highly recommend this clinic. I had hip replacement surgery in August 2022 and spent 3 weeks in the hospital and rehabilitation center. I received the best care and attention. Because I did not speak Czech, I was given a translator who accompanied me to doctor's appointments and rehabilitation. Today, 9 months later, I have no pain and have recovered fully. I am most appreciative!

I am writing about my experience at ENT. The waiting room is always full and the waiting time is excruciating. But I don't think it's a personnel problem. He is very pleasant and accommodating. I am in awe of Dr. Anna Rumanová. Pleasant and very nice.

We visited the hospital with our son (3 years old) on October 28, 2023, he had an acute ear infection. At the ENT, a full bakery, or not a bakery, but a chair right by the elevator, my son cried there for an hour, but no one even noticed us, and the staff was constantly barking around (obviously with a snack or wallet in hand). Total disinterest. Waste of time for me, we went to Prague and I will never visit this hospital again.

I have two experiences, one when I collapsed from overwork (exhaustion) and I spent one night directly in the Interna. Amazing staff, hats off. The second experience is when the grandmother's rectal tumor was cut out and she was sent home without a stoma, after many emergency calls (from the general practitioner and from us) and threats (that we will not take grandmother back into care), the doctor apologized that it was a "communication problem" "The noise and the stoma were performed after a few days. Thanks to this, Grandma became so weak that further follow-up cancer treatment was not possible, and she died after 2 months of being bedridden at home. Despite my good experience with this hospital, I give only 1 star for obvious reasons.

Unfortunately I've had to visit this hospital 5 times in the last few years for different type of emergencies for my self of for my loved ones. In every single one of them my experience was terrible: the doctors and staff seem annoyed that you go to them asking for help on an emergency. They are rude, angry, slow, and in many cases clueless on how to help and definitelly indifferent to your pain and need of urgent assistance. No human touch at all. That is, when there were doctors available, some times there were not even there when they were supposed to be. Additionally, if you are a foreigner and don't speak the language they'll definitelly won't make an effort to understand you.

I visited the hospital twice! Dr. Aikaterini Sikoudi treated me very well! She is always very professional and she understands every customer’s needs.

I came here after my GP sent me here with a very nasty swelling of the ear, I was admitted urgently and was provided with excellent care. I thank Dr. Aikaterina Sykoudi for her very professional and above all human approach, which showed that even such an unpleasant situation can be handled very sensitively.

The worst hospital in the world, shame, you can be ashamed of me, we have a mother hospitalized there for a long time, and my mother complains that I beat her there, the nurses have no idea 😑😑😑😬

I have to agree with most of what has been said here about the OdCH ward primary, as we have been to this ward far too many times over the past three years, we have had the opportunity to experience her condescending behavior first hand. This person really does not belong in healthcare.

Allow me to draw your attention to the experiences that we, as a family, experienced in the Department of Adult Diseases (ODCH) in Rožnav, under the leadership of Dr. Dovalova. I am writing to you with a sense of sadness and deep concern because we have lost two beloved members of our family in this institution in the last year. In the first case, it was about our grandmother, who was already in advanced age and her state of health was unstable. This fact is understandable in our perception, but the second case hurts us immensely. Recently, here in this department, a young patient from our family died suddenly, without warning and without a clear explanation. We leave these experiences with a lot of unanswered questions. Despite our repeated attempts to get answers and clarity from the hospital management and Dr. Dovalova, we were ignored. At a time when we would have expected empathy and transparency, we were met with reluctance and silence. I would therefore like to express my concern and warn other families. Trust in medical professionals is key, but it is important to remember that we have a right to be informed and to demand answers. Do not ignore any doubts or ambiguities that may arise about the health status of your loved ones. Please, if you find yourself in a similar situation, don't play with fire. If you have suspicions or misunderstandings, do not hesitate to contact the relevant authorities. In moments of unexpected loss of a beloved family member, we must not be silenced. Please keep us in your prayers and thank you in advance for your support and understanding during this difficult time.

Well, I was lying in the surgical ward after a rather demanding operation, but I have never experienced such an approach, the doctors were willing, kind, they constantly checked us 3 times a day, and the primary doctor Kyslan one topka, thank you very much, nurses? nurses like there should be helpful everywhere , nice, willing to help if you just close the window, friendly, communicative, but the bomb and the nurses were your top... sensitively treat wounds, help, joke... the cleanliness of the ward, the food is a bit worse, but that's in every hospital. I hope that I will never have to undergo any surgery, but if by any chance I would go there again, and I am from KE, where I do not have good experience, and basically, the rests that were done to me at the KE hospital were put together with willingness and high expertise. Thank you Anka

Greetings... I want to thank the staff of the Internal Department. also to the staff of the Geriatrics Department, who treated and cared for my mother Mária Gubova until she left for the Lord..... She is now well. Once again..... Many thanks, daughter Anna Sklenčárová, Medzilaborce

To begin with, I want to give credit to the doctors and other staff who want to help and care in this hospital, but I want to point out the other side of people who just go to work a shift. Access to patients is at freezing point. Getting information about the patient (family), what kind of health problem he has, how to proceed with the treatment, how to help him is difficult, you'll rather win at sports. Calling competent people is an art, with the result that you have to come in person, and it is still doubtful whether you will find someone who is in charge of the patient in question. The family is forced to visit the patient daily and help him if they want him back healthy. It is not for nothing that people go to this hospital to die. The hospital is in urgent need of reconstruction, so that the staff can work better, but the patients can rest. If I can advise, immediately take the patient somewhere else, even though it would cost money, which is not equal to the health of the loved one (patient).

I was in the one-day surgery department for 4 days because I had a more complicated operation. Many nurses took turns with me and I cannot say a word about their care and willingness. Everyone was nice, helpful and smiling. The food was beyond expectations, chicken schnitzel, steamed buns, gnocchi with meat, of course jam, butter, honey, rolls or fruit. Thank you for the procedure and for the care. I am glad that I chose the second district for the operation.

Today, October 3, 2023, it was supposed to be vaccinated to protect health against covid 19. From 1:00 p.m., approx. 40 people who registered were supposed to be vaccinated, and from 2:00 p.m., it was their turn to come unregistered. Topoľčany hospital was unprepared (one nurse and one doctor, the system did not work). Most of the registered people were elderly people. At 1:30 p.m., the nurse and the doctor started to deal with something... The two of us came from Prievidza and were unregistered. After 14.00 we left with the fact that we have a chance to get in line in 3-4 hours, as 2-3 people were vaccinated before our departure. In a word, chaos. We gave up. But before we left, we spoke to the deputy at the directorate, who, with her incompetence, only stated that the doctor could not keep up. It is possible that such incompetent people work in hospital management. We traveled 60 km there and 60 back and nothing. We will see when and where we manage to get vaccinated. Sincerely, Maja Krpelanová

The professional, humane approach of the entire gynecology department during the entire hospitalization, dear nurses, thank you very much to Drs. Kereková and Szabová for my operation, my gynecologist praised the excellent sewing when pulling out the stitches.

My experience is like that - quick and easy!

Registration desk - 1st floor. Messy, reluctant, rude and arrogant, one after another, all who registered me in several days. You should consider a replacement, it's not just my experience. To discourage you at the first contact in the hospital... all wrong!

It's a fashion in the hospital that all the staff talk about everything and especially as loudly as possible... the cleaners argue about who has what to do and actually nobody does anything. I deliberately watched the peroxide-blonde disheveled lady washing the floor with one wet rag, the entire entrance hall... after a minute she came back complaining that people had stepped on her. Professionalism is disappearing everywhere.

Avoid the hospital as far as you can! A congregation of butchers, inhuman herds! (Respect for the exception, but there aren't many of them...) It's a shame that such people can work in the hospital in Komárom! The person who wants to be cured comes out in a much worse condition than when he went in!

Today the house was at the emergency room. Dr. Štefan Ollé treated me. Absolute satisfaction, explanation, diagnostics, human approach. Thank you❤

Those who work in surgery should be ashamed of themselves. Care is worth nothing. My grandmother is lying in the dirt, the sheet is pure blood and disinfectant, the blood is smeared on her hands. Completely dried out, his mouth is on a pot, he can't get up, he can't drink, they don't even look at them for hours. When I ask the general practitioner, the patient doesn't even know who it is until I show it to him, and even then he just blurts out something and leaves, and I don't have time to ask. My mom was amortized in a week. And unfortunately, it's not the first such experience. This is anything but a hospital!!!!!!

My opinion about the Golden Care Clinic is five :-) The receptionists are very polite and inform us exactly what we want to know before the tests. There are often situations when a patient cancels an appointment and we have the opportunity to schedule tests sooner. The doctors examine everything we have doubts about very carefully, are very polite and help us with a sincere smile. You must remember that the Golden Care Clinic is a private clinic, I recommend that you always ask carefully after the examination about medications, allergic conditions, the course of the disease, methods and duration of treatment. This will prevent stress, bad comments and more money spent. I recommend.

The staff first postpones the visit to an earlier time (which forces me to change my plans) and then it turns out that there is another delay. Moreover, loudly informing the patient about additionally paid tests during the visit in a full waiting room is not very comfortable.

Quiet, peaceful - no crowds, no shouting or rushing. Great employees - positive attitude towards the patient, ready to help (greetings to the receptionist from 19/10/23, very nice and helpful, and to the nurse ;)

I will not evaluate the care, but my partner visits the IBD center and gastroenterology, unfortunately for me it is at least desperate that patients booked for 7.20 wait for hours and often longer than 4 hours, unfortunately not for me...

After a visit with my daughter to the emergency room at the Department of Surgery (T) with stomach problems, I would like to thank Dr. T. Hráček and the nurse for their kind, helpful and professional care. All the staff, including the doctor and the nurse, and at the X-ray, CT friendly. The entire visit took place in a peaceful atmosphere. Thank you very much for your care. Eva Šantinova

Great post-operative care after TEP of the hip, wonderful surgeon prim. The important thing is that the sooner you start exercising before the operation, the faster the recovery will be. So thanks again💯

The hemorrhoid surgery and subsequent hospitalization went perfectly. I highly appreciate the helpful and friendly attitude of the doctors, nurses and other staff. The surgery department is very nicely renovated, in every room a clean modern shower, toilet, Smart TV, WiFi. The food is very tasty by hospital standards. Thank you very much for the pleasant course of hospitalization.

We completed the birth and follow-up care at the hospital. I positively acknowledge a parking lot with sufficient capacity and a price of CZK 10/hour. I also really liked the breakfast buffet concept. Of course, the quality of the food corresponded to the amount paid by the client for health insurance. The hospital's equipment also matches the price. The birth took place normally, thanks to extra-standard care (own midwife and doula). A very noisy renovation was taking place in the hospital, when the client's bed was also vibrating. So it was necessary to leave the hospital earlier. The behavior of the staff corresponds to the 20s of the 21st century in the Czech Republic. In other words, normal and nice during normal communication. In case of problems, arrogance and threats start. Some of the staff also only speak broken Czech. Overall, the vaunted Czech care has once again shown what it really is. No one died and in this case no one has any lasting effects, but would anyone want to go through it again?...No........I recommend considering the alternative of not paying for the birth in Germany or Austria. It can be stated that the care provided fully corresponded to the amount of health insurance paid in the Czech Republic.

Very unprofessional attitude of some doctors (Nguyen Duc, M.D. does not understand and is not interested in you and nurse Adéla is arrogant) in the gynecology department. Of course they will accommodate you and nothing is a problem, but my personal experience with this hospital is disastrous. In the winter of 2023, I underwent a hysterectomy. I was to be operated on by MUDr. Radek Poláček, who was absent at the time and no one informed me. All the pre-operative examinations were negative. After the operation, Mudr. Josef Hajči, who finally operated on me, came to me and told me that he had no information about me in the card and that he was sorry, he was very tired and we accidentally removed one ovary. After the operation, the drip dripped out of my vein, my hand was swollen, when I called the nurse she scolded me. They will never see me in this hospital again, although they have new equipment, but humanity and professional behavior are missing. it was the fourth one's turn and by mistake he also removed the ovary ovary

Try taking the elevator to the 10th floor at OCHNÍ.... You wait 10 minutes for the elevator. One then arrives full of Ukrainians, and in the other they transport the patient from the hall to the ward. After another 15 minutes of waiting in the green zone in front of the elevator (so that the elevator would even know that I would like to go up), I preferred to walk up the stairs..... Terrible 🤮

When you enter, leave all hope. This is one of the most desolate hospitals I have ever seen. I went here with my kid who had a medical letter for an infectious disease and needed antibiotics. The receptionist started bullying me because I couldn't speak Czech well, so she basically sent me home. I started yelling back at her and some other lady there told me to stop yelling because she felt offended by me. I told her that she could take her offence and shove it. I pay taxes here and I demand to be treated humanely. Eventually we got into the emergency where one nurse took off with my phone to show doctors there the email from our doctor. Then she made us wait. Finally, another nurse came out and helped us register. The registration lady was nice. We went to section C at 1st floor and the people there were polite. We finally learnt we actually had to go to another hospital. To sum up, if a car crushes me in the street and the ambulance wants to rush me to Lochotin hospital, I prefer to be left to die in peace, rather than deal with such people again.

Went to the emergency room because I had some infection or allergic reaction on my lip and they told me to come back in 2 days because the right doctor isn’t there. What kind of emergency treatment is that? Also they don’t speak any English what makes communication extremely difficult..