Prostatic artery embolization (PAE) in 51 clinics in Belarus, Bulgaria, Czech Republic, Hungary, Moldova, and 5 other locations

I am a customer of the EMC for about 15 years. During the last 5 years the attitude of the hospital has changed. Before it was clearly the best place to get medical attention, especially when you are a foreigner and don't speak too much Russian. But now the game changed. Not only are they very high price and I most of the time I have the feeling that I am recommended additional check which are not needed. Now they also don't trust their customers any more. As a Foreigner, with a record in their database for 15 years, you have to prepay your treatment. I have always paid by bills with them before leaving the building on every visit, so I have not given any reason for this. And then the payment doesn't work well. The payment terminals are difficult to use / not working and the alternative is to go to the ground floor and pay at the cash register. For this money I expected perfect service. Don't get me wrong, I think the doctors are good. But the management I don't like.

Is it even legal to charge as much for health care? Seems like the regulator isn't aware of the price list of this hospital. Other than that having insurance isn't a guarantee that you'll get services in this hospital because there is lack of real time communication between the service provider and the insurance company, so you still have to guarantee payment with your bank card. If the two do not communicate in an hour, money is deducted from your card. Then back to square one...running after the insurance for compensation! Just a terrible experience to say the least.

Even after more than 25 years as a loyal customer, I was made to feel like a potential criminal who is lying about your insurance coverage. In the middle of a series of consultations and tests, I was forced to stand at the reception desk and have a lengthy discussion with the receptionist and the insurers before I could get the correct invoice with only 20 percent co-payment. This clinic is fine if you don’t mind being publicly humiliated and pay everything up front.

Absolute embarrassment for a medicinal center. My sister spent 7 hours in the ER with chest pain, provided doctor with all her records from other physicians. After 1 x-ray they disregarded everything, told her it's "probably" stress and sent her home. Thank you for reconfirming the public opinion in this countries medical standards. You are the heroes this country deserves.

I receivedan excellent care from very friendly and warm staffs from cardiology department.all doctors nurses and hospital staffs are so supportive. From start to end I was pleasantly surprised by the quality of care, warmth and kindness of every person I met. I highly recommend this hospital.

Worst emergency experience ever. Come here with my friend with breath problem. Waited 5 hours until he almost fainted, then they gave him ibuprofen and didn’t try to find real problem. When he decided to leave so unprofessional SOR, the nurse was rude and severely pulled out a dropper with useless saline. Works for parking counter, not people.

An elderly man was admitted for examination. Attending physician - +74954146567 - Yulia Andreevna Prus. Refuses to talk to relatives. Doesn't fit the phone. The information from the patient is contradictory. We can't get any results.

The center is huge and looks big and modern. They do rare tests here, but they told me they only paid for a referral. There is a buffet. Toilets are few, uncomfortable and without paper. From the metro to the cardiocenter, bus 660 runs about 20 minutes in time.

A very big building with huge corridors. My myocardial scintigraphy was done at this centre. Great doctors and staff, very helpful and supportive people.

if you have an emergency, run away from this place, they are the worst people, the doctor on the ambulance who got us there was begging them to accept a patient who had a big cardiac problem and the doctors from this place sent him away, later that night he had a big cardiac crysis and almost died, we went to another hospital who immediately put him in ICU, wondering how the other hospital could do this. These people can't treat a sore throat, or our patient arived there before our envelope of money for the doctors did.

1hr waiting and still counting...

The best cardiovascular diseases center in Romania.

Many thanks to the head of the angiography department, Oleg Nikolaevich Kozak, for the stenting of the RCA (5 stents) on November 16, 2023. Thank you very much for living without heart pain. And also to the cardiologist of cardiac surgery department No. 1 Ekaterina Radikovna Perminova for treating my illness. Thanks to all the center staff for their sensitive and good attitude. May God protect you all!!! I bow to you to all the doctors and staff of the center. Thank you.

I sincerely thank the head of the department of hepatobiliary surgery and portal hypertension, Leonid Valerievich Kirkovsky, and all the medical staff of the department for their professionalism, golden hands, sensitive and kind attitude towards each patient. All issues are resolved clearly and quickly. The staff is always in a positive mood. Thank you very much for your team bringing people back to life. God's help and God's mercy!

My health, weakened by oncology, brought me to the 2nd cardiology department. And right away I encountered amazing people. The attentive team that took me from Slabodskaya (thank you for your support), the doctor in the waiting room. I actually had to spend the night in the corridor, it was completely full. But in the morning all my worries and fears were compensated. My attending physician turned out to be Maria Igorevna Guseva. Laconic and calm, warm-hearted and attentive. A true professional and a person with a big and kind heart. At 7 she is already at work. He will find something to cheer you up and how to treat you. Do an examination and consider treatment that is not even your profile. At 19 she can still walk along the corridor and remind her that tomorrow..... Truly a man in his place! And the team is mostly wonderful. Thank you very much for your treatment and attention.... And be healthy yourself.

I want to thank all the staff of the ENT Clinic, the inpatient department, from the doctors to the support staff. Their professionalism, care, empathy and human approach made my stay at the clinic after surgery very, very easy. Special thanks to Doc. To Čalkovská and all the nurses, for whom I was not just "another piece" that they had to take care of. Here they change the term "must" to "want", because they care about each and every one of them. Once again, BIG THANKS.

Good day, on 11/14/2023, I underwent a prostate biopsy at department 8/3 in Martin. I can't help but write this review for such a super professional approach of all involved. It started already at the reception, the nurse was incredibly empathetic. It's a shame that I don't know her name, she would definitely be named. Also, big thanks to all the nurses, especially one, I think they called her Deniska. Doctor Kliment topka, golden person. Oh and I can't forget the anesthesia ladies, I wanted to thank them right away but I couldn't speak....thank you in addition, you were great! And what to write at the end? Mr. Director, you have such a great staff.

Hello, my son was operated on 3 years ago at the Martin University Hospital, Department of Surgery. We had a personal interview with Mudr. Adamik - surgeon. A doctor with a high level of professional education. Just a top. Now 3.11.2023 again after 3 years we contacted him again. He was extremely willing and accessible. He planned an operation that is difficult and is only performed in Martin and Prešov. The disease is called Hydradentis suppurativa. Since Martin is closer to us, i.e. 300 km from our place of residence, we chose this hospital again. If you suffer from such a disease, I highly recommend it.

Meskanie

Hm.

Super

I turned to the surgeon proctologist A.A. Oganesyan. at the end of November, with a problem that I don’t want to voice. I have been suffering for a long time, and was already aiming for surgery. We talked everything through, told everything, ordered tests, which I took the very next day. The results came the same day. The day of the operation was set. The operation went well, the staff was very responsive, they explained everything and listened to requests. The rooms are good. The prices are not astronomical, in my opinion. Now I am recovering under the supervision of a surgeon. Thanks to all the staff for their work. (The reception desks of both branches also have red-haired employees who supported and advised). After the operation, nurses regularly came by and asked what I wanted. They brought tea, water, cookies. It was very comfortable.

The only place where they do an EEG while a child is sleeping under excellent conditions. I would like to express my deep gratitude to nurse E.I. Shevchenko for her wonderful attitude and professionalism! She answered all our questions, helped with everything and dispelled our fears. In the end, everything worked out great for us. Thank you very much!!!

Medica Mente, good place. Friendly staff. I visited for the first time, in two branches. Endocrinologist and orthopedist. Received recommendations. Pharmacy on the premises of the clinic. Prices are moderate, pensioners get a discount. I will visit.

Give a birth here on September. All employees were very professional, helpful and nice to me, during the birth and during the staying.

The Nurse Lady at the Evidence Pacientu was so rude, I was trying to speak in Czech even tho I understand just a little, she was literally shouting at me, while I asked how long after doctor is coming because I was going through a pain, She really doesn’t know how a nurse should talk with a patient who comes for a emergency treatment. It was such a bad experience.😕 No complains to the doctor, he was so helpful and Understanding.

The ophthalmology emergency service of the hospital, situated at floor 16, is quite bad,in the sense of the attention from the part of nurses and doctors, I went several times, and just two doctors from 6 where nice to me, I don’t speak czech perfectly and I was trying to make me understand talking in czech, majority of them didn’t want to understand me.... recommending sant Anne.. the crew there it’s seem more profesional and trying to find a solution to my health problem.

Hernia operation. I had a hernia for years. It started to be worst so i decided to go for operation. Waiting time to get operated was 4 months. Not great. Not great ... I read somewhere it is result of cutting staff. Experience with the doctors was however great. I was operated by a young Female doctor M B (thanks again you are great and talented) I stayed altogether 3 days in hospital (one day before operation and 2 days after ) they removed 2 hernias, one lomparoscopy and one net stitching. The nurses were great and helpers too. I would have liked being helped to the door for exit process. I walked out with spinning head. Very very very bad experience was front desk administrative nurse. miss J. She either hate people or her job. Who knows maybe both. Her approach and the words used were conflictual and distasteful even if i was nice. Pain was very manageable 3/10

Crazy person on the line. Just not normal to talk to people like that. Why do you work in the hospital if you hate them so much?

I went to this hospital several months ago to run some tests. Upon trying to reschedule an appointment for a checkup, I was told that they do not accept foreigners, despite the fact I have Czech residency, and was referred elsewhere. The level of unprofessionalism is frankly appalling; it appears the staff at this hospital has forgotten the fall of communism was over 30 years ago.

Very disappointing experience. My mom fell very sick while on a bus traveling from Austria to Poland through Czech Republic. She fainted, vomited, had seizures and was unconscious for 40 minutes while waiting for the ambulance. Ambulance took her to this hospital, wasted time on checking her insurance instead of helping first and foremost, and made her wait for a check up for an hour in an emergency department. Later, after receiving medical help my mom felt very thirsty and asked for a glass of water. She had to ask several times different staff, and all of them didn’t bother to help and just said there is no drinking water available (however, my mom could see two bottles of water on a table and an electric kettle, probably the staff’s, but obviously they didn’t want to share). My mom felt dizzy and weak, and yet had to get up and go to toilet to drink tap water. Just after 2 hours of staying in the hospital the staff asked my mom to vacate the bed even though she still felt very dizzy and nauseous. Just a reminder: she was in a unknown city in a foreign country took off the bus because of an emergency medical accident. The hospital staff couldn’t care less, they just asked her to leave because according to them she already “got all needed medical assistance” and “ready to leave”. She had to quickly book a hotel room and leave. When she asked to help at least with getting a taxi, the staff again acted reluctantly and didn’t help in the end. Unempathetic, unhospitable and unprofessional. Me and my family members have experienced medical assistance a few times in several countries but never had such a bad treatment.

Definitely among one of the best teaching university hospitals in the Country, spacious, with a lot of subspecialities including cardiology, gastroenterology, ENT, etc..

Very efficient. Arrive and take a ticket then wait to be called. They take your details and then you are seen according to your needs. English is spoken.

State Hospital & Emergency for Adults with Heliport and 24/7 Pharmacy💯🙂👍🇸🇰🇪🇺

Big thanks to the doctors who helped with my sprained ankle. I was visiting Bratislava and injured my ankle on the day of departure, I waited 3 hours and the doctors helped me and put a cast on my ankle so that I could get the train and travel back to Poland

Worse service ever. I had covid symptoms and couldnt breath, the receptionist was unpleasant and sent me to another hospital and from that hospital sent me back to Ružinov Hospital. Half day was wasted and i had to eventually wait for 7 hours while still waiting here and doctors are closing the door so strongly that it just shakes my mind. Toilets are broken no toilet paper even. While im waiting here my health condition has gone worse. I wouldnt even give one star so far.

In May 2022, we urgently arrived from Kazakhstan to the clinic. It was necessary to install a drainage to remove bile from the liver. The condition was quite serious, bilirubin was more than 500 units. In Kazakhstan it was not possible to install drainage, it did not work. Ivan Mikhailovich Davydov did an excellent job with this complex operation, many thanks to him and the clinic for this. Excellent care, modern equipment, competent, experienced doctors.

At the beginning of August, I underwent a full check-up at the NACFF clinic. I really liked the clinic, the level of high professionalism of all the doctors. I especially want to express my gratitude to the therapist Pashayeva Zhavgar Magomedrasulovna. Despite her young age, Zhavgar Magomedrasulovna is a professional in her field and helps resolve all issues related to my health! A very sensitive and responsible specialist. Good luck, development and prosperity to the NACFF clinic!!!

A good clinic, competent doctors, I really liked Nelegach Tatyana Vladimirovna. Competent professional, patient and very polite. He tells everything on the shelves, a very pleasant person. I also liked the ultrasound specialists, the comfortable atmosphere. The neurologist who did the echocardiography of the heart is very charismatic and attentive. I didn’t really like the gynecologist, Khugaeva, the feeling that I consulted not with a doctor, but in the market) I don’t like gynecologists, it’s difficult for me to have examinations, my body twitches reflexively, that I can’t do anything about it and I have to endure through force. (And I already tried to endure as best I could and lie still) this is when you try to insert lenses into your eyes and the eyelids begin to close themselves. They did a screening of the cervix, I thought I would burn with shame, during the examination, constantly “well, why are you twitching, I don’t hurt, you are having sex, but what’s terrible” post-Soviet attitude entered the chat) inappropriate questions about earnings, etc. ) Most likely, as a specialist, she is really competent, she has gone through so many institutions in her practice, but her attitude towards patients should be improved. In general, the hospital is good, I recommend. Their only disadvantage is poor management, and untimely approval of preliminary plans and estimates. The price tag is adequate, but if you go through a check, prepare for the amount not 110,000, but from 130,000 (if you are about 20 years old) and from 250,000 if you are about 60. Passed 3 times checkup, me, husband and grandmother. And they did an operation to reduce the grandmother's breasts, we are waiting for the results) Doctors - 5 out of 5 Atmosphere - 5 out of 5 Management - 3 out of 5 Politeness - 5 out of 5 Patience - 4 out of 5 Value / quality - 4 out of 5

I would like to express my deep gratitude to the doctor of the Boboshko clinic, Alexander Vladimirovich, for the most complex heart surgery, Vladimir Grigorievich Volkov. Thank you very much for your professionalism!!! God bless you!!! Many thanks to all the staff who looked after him during the postoperative period! Special thanks to Dr. Natalya Valerievna Novikova! Her attitude towards patients is an example of sensitivity, responsibility, and high professionalism!! Sincerely, the family of Volkov V.G.

My relative is dying of cancer without treatment. She is either admitted to the clinic or sent home without starting treatment due to bureaucratic delays. A person counts every day, but apparently this is not as important as a new piece of paper, right?

Above all praise, specialists of the highest class, service personnel deserve the highest marks. There is order and goodwill in everything.

We turned to cardiologist Tselikova - she helped as if she were a relative - sympathetically, attentively, professionally at all stages. It is a rare feeling that every patient is extremely important. She involved other specialists, and Yu Govorova won her over with her rigor and responsible attention. Thanks to them and Hadassah! 🙏

I thank Kmet Viktor Igorevich for the delicately performed FEGDS procedure. I was afraid of endoscopy, did not want to swallow the endoscope, but the doctor paid extra attention to the preparation, taught me how to breathe correctly during the study, so I calmly agreed and followed all the doctor's instructions. During FEGDS, Viktor Igorevich distracted me, told me about what he saw. It really got me distracted. Thank you for the delicacy, tact, care and attention!

I operated on my mother at Hadassah in Skolkovo. All at the highest level! They diagnosed me in one day, scheduled surgery the next day, and discharged the next day. Everything is clear, you know the treatment plan and all upcoming expenses in advance. Very comfortably! The rooms are comfortable, like in a hotel. Beauty is all around. A person does not feel like he is in a hospital, which means he recovers faster. Many thanks to the team of doctors! True professionals and wonderful people. Thank you very much to the junior and nursing staff for your care. Mom felt like family here. Good luck in your business!

I would like to express my deep gratitude to the doctors of the traumatology.orthopedics clinic.for their sensitive attention.and care during.my stay.Starting from.the head.of.the.department.to.the.coordinator. Christina, the doctor who operated on Tkalin. Artem Nikolaevich, attending physician Mikhail Belash. Andreevich, Alekhan Andrey Nikolaevich. That's what people in their places mean. I bow to you for your hard work.

There are no complaints about the doctors. There are also no complaints about the conditions that I almost wrote about the content. But ! Administrators of this institution! Make sure that you don’t have one at checkout, at the checkout counter, at the register, or at the reception desk!!!! your specialist was rushing about, but at least half of the declared 13 windows were working! I completed the procedure faster than sitting in the queue at the reception at the cash desk! Again ? You have one employee working for you! One !

According to the profile of treatment, they were satisfied with the doctor and the attitude towards the patient. Nice and professional doctors. Ambiguous opinion about a paid hospital. 6600 rubles a room. Disgusting food. True, how can you feed "it"? Cold jelly soups made from some kind of pasta, with a hint of defrosted chicken meat, half-dried pies. The husband asked the clerk for lunch instead of soup for potatoes, she said that she had promised her to another ward))). For breakfast, kefir and orange))). A bathroom with a persistent smell of sewerage, which was not eliminated, even by pouring a product into it (from home, by the way). Each gesture of the staff and procedures is paid in addition to the cost of the ward. Free was only a thermometer at night)))). Well, in general .... having such prices for paid services and the state budget, the FNCC of the 90s and 2023 remained the same (with the exception of the new CDC). The same doors in the departments, the same shabby floors, the same stream in which to find a competent doctor is a lottery for a million. All good and health!

Knee replacement was performed. The operation was painful and complicated.. I was very pleased. High specialists, masters of their craft. Just wizards. And what else I liked was the attitude of the staff. The team is united and attentive. thank you for everything

On July 20, 2023, an operation to replace the left knee joint was performed. I would like to very much thank the entire operating team of doctors and nurses of Anesthesiology for their professionalism, sensitive attitude, attention to patients, and also say words of gratitude to the entire team at the trauma department of the hospital. Thank you very much. Good health to everyone