Colorectal cancer (CRC) treatment in 32 Oncology clinics in Russia

I would like to thank doctor Ilshat Ilfatovich Imaev for his attention and support! Special thanks to Nurse Svetlana Yuryevna for her kind heart and responsiveness! You are true masters of your craft!

Very experienced, polite, friendly employees, literally everyone. It’s always a pleasure to communicate with them, even in such a situation. I would like to say a lot of good words to them. If only everyone were like this, our medicine would have made us happy a long time ago.

I was examined in August at this center, and was pleasantly surprised. Every single one of the employees are so kind, polite and pleasant. Thank you to your entire staff for such a good attitude.

I would like to express my deep gratitude to all the doctors of the center. Especially Alexander Evgenievich Pankratov for his professionalism, responsiveness and kind heart. And Yulia Sergeevna Simonova for the precise management of treatment the entire period while my Sister was here for 9 months and participated in the group research. All prescribed procedures and examinations were carried out according to the protocol, on time and without queues. The attitude of all the staff is very good and friendly! Many thanks to Yulia from the accelerator for her encouragement and positivity! You are saving people's lives!

Highly qualified staff. Respectful and attentive treatment begins with making an appointment. Thanks to all the center staff!!! Nowadays, such attitude towards your patients is worth a lot!

My appointment with chemotherapist Irina Yurievna Stradayeva (head of the department) left me with a very good impression. She carefully read the patient’s documents, listened to me, prescribed treatment, and made recommendations. She gave clear explanations for all questions for a person far from medicine. Thank you very much, Irina Yurievna, for your care for your patients.

Recently came here to do a CT scan of the pelvic organs. I was satisfied with the attitude of the staff of the center. The results of the tomography were sent by mail. Absolutely no complaints!!

I am undergoing a course of radiation therapy in the center and I am very grateful to the doctors, nurses, receptionists for their attention and attitude. Radiation therapy is not easy. and when you come to the center, you are greeted with a smile, they help you if necessary, they treat you politely, and they do their job exactly - it's priceless! I am glad that I didn’t look for compromises and I am being treated with you!!!

We contacted PET-Technology in Podolsk on January 11, 2022 for a consultation about radiation therapy. From the very entrance I was pleasantly surprised by the attitude of the staff, starting with the security guard and the girls at the reception. Everyone was happy to share and advise. We would like to express our gratitude to the radiotherapist E.F. Sufiyanova, the consultation was carried out clearly, professionally, promptly, thoroughly studied the medical history, and the next day marking and radiation therapy were prescribed. After that, they turned to the nurse E.A. Sazonova. for paperwork, everything was done promptly here as well. The next day, O. V. Ryabova, an X-ray technician, arrived with a patient in a wheelchair. quickly made markings and we were escorted to the hospital. The disabled person of the second group had lunch and had a rest in anticipation of radiation therapy. In the radiotherapy room No. 2, we were met by sensitive, friendly and professional girls: Trofimova N.V., Ivleva A.S., Abramova D.A. Here, too, everything was top notch! If possible, we ask the administration of PET Technology to encourage the above medical staff. Very happy and grateful for this service!!!

God forbid you get here! No one cares at all about your condition and illness. I came for a planned hospitalization on 04/20/23 and was told to come at 7:30, but as a result, no one was there until 8:00. Then they started driving from building to building, but I didn’t come for a walk - to remove 2 tumors in my chest! I don’t think it’s worth talking about how difficult it was for me to run here and there. The doctor said that the operation would be at 11 and finally I was escorted to the department, by that time it was already 10.00 in an hour the operation. I already thought that it was all over, but no, it turns out they were not satisfied with the ECG and the doctor’s report from another hospital, and an HOUR before the operation they took me to building 3 to the general clinic, supposedly they would admit me without a queue. Naturally, I didn’t fall for anyone there. After sitting for 45 minutes in a senseless wait, I decided that under no circumstances would I return here and it would be better to take out a loan for a paid operation in a normal place! How can you be so indifferent?!! People come for last minute help, but all the staff don’t care, even if you die right there in the corridor! If possible, I advise you to go to paid clinics, because here it becomes even more scary for your life!

Of all the buildings, the RKOD Medical Diagnostic Center, building 2, has the most “mean people”, arrogant nurses, security guards, and at the reception. Be kind, people don’t come here for entertainment, a circus or to sing songs. People are scared, after operations, in a depressed state. It is this building that stands out for its staff.

Many thanks to Georgiy Tarielovich Basiashvili and the entire urology department for their professionalism, kindness, and sensitive attitude. We were simply amazed by the warm atmosphere that reigned around. We thank the head of the department, Marat Magomedovich, and the senior nurse, Svetlana Petrovna, for organizing the work of their department in such a way that every patient feels comfortable. God bless you and your loved ones.

Freshly renovated, new equipment. Now called “Vedas of Health”

Today I visited the clinic twice, I liked the good, warm attitude, and of course the services provided were 5 stars. I did an ultrasound of the veins, an ECG, and an ultrasound of the mammary glands. All doctors are very attentive. By the way, prices for many services are lower than in other clinics. I recommend!

Be careful in this clinic!!! Due to staff shortages, employees are prohibited from taking sick leave. Serves employees with ARVI, influenza and other seasonal diseases. There is a real risk of not only not being cured, but also of catching something contagious as a gift. For me, this is a so-so bonus program!

We had an appointment with the surgeon on October 23, 2023, paid for the consultation, and the operation was scheduled for October 24 at 21:00. In addition to the cost of the operation, the cost of the consultation was also included in the bill. When asked why there was another consultation if it was yesterday, and today we came for the operation, the administrator’s answer was that this was a repeat consultation. Actually, the doctor performed the operation, no so-called consultation was carried out, but an extra 2200 rubles. no one removed it from the bill. There are no complaints about the doctor’s work; the operation was performed well.

The clinic is what all of our medicine should be. I was lying in the ward and I couldn’t even believe that this place was a hospital and not a sanatorium. Everything is perfectly arranged. It’s convenient to take tests, the doctors are polite. The result of treatment is that all polyps are removed.

Doctors are people who are able to draw a life line on the palm of their hand. You really become convinced of this when you are faced with the question: leave everything as it is or take the chance that talented and attentive masters of their craft can give you, now I mean the doctors of the clinic. Give a chance for happiness, because as Mikhail Bulgakov said: “What elements make up happiness? Only of two, gentlemen, only of two: a calm soul and a healthy body.” I thank all the clinic staff for hearing the questions: is there a chance, is it possible to do something? It costs a lot, and not everyone is capable of it. Only those who are modest in their speech, but decisive in their actions are capable, such as the doctors of the clinic Kazakov Maxim Petrovich and the chief physician Pylev Andrey Lvovich. Thank you very much.

We chose this clinic solely based on reviews and I can say that the Euroonko clinic really lives up to my assessment. We came here with a serious diagnosis. We have been examined here for more than six months, the doctors performed a complex operation. Thank them very much. They gave us hope. The attitude towards patients is really decent. Yes, Expensive..., but life is at stake - this forces you to take the right step.

In 2020, after the closure of hospitals due to Covid, I was only admitted to Euroonco. They provided the necessary assistance and began treatment. After CT, surgery was performed. Very high quality treatment, after which I felt good. Now the situation has developed that I have applied again. Other clinics could not help me. I am very grateful to the attending physician Kazakov MP and Pylev AA, Zhandarva AA and all the medical staff... They treat me here.

Phones are never answered. all disabled

I was very disappointed with the doctor, instead of curing me and solving my problems, he only referred me to treatments that I didn’t need at all. Thanks to the wasted time, my illness worsened. I am very sorry that I did not turn to specialists. I was booked in for a remote consultation where a doctor with 21 years of experience made a diagnosis and told me about the limitations. When asked what limitations I have, she didn’t even answer, saying that the diagnosis was not made accurately. People should not go to this clinic under any circumstances; they will make you worse instead of curing you.

I accidentally pinched my ring finger in a door, resulting in a subungual hematoma. I contacted a surgeon at this clinic. They did not postpone the operation to remove the nail; everything was done immediately on the day of treatment. The impression of service is positive!

I practiced judo for many years, but unfortunately, after an injury to the meniscus of my right knee, I had to say goodbye to the sport. The question arose of how to get rid of the pain. This is the second year I have been receiving treatment and observation from Sredin Konstantin Evgenievich. A competent doctor, he understands sports problems well. I forgot about the pain, thank you!

Wonderful clinic! Absolute purity. The doctors are amazing. Today I was at a reception with Nadezhda Fedorovna’s Daisies. Excellent doctor, explained everything in detail and prescribed treatment. Prosperity to the clinic and health to all employees. We need you!

4.11.23 I came at 8:00 to donate blood. As a result, the nurse arrived only at 8:30. I went to the receptionist twice and asked where the nurse was, she said she went to give an injection in the emergency room. Such a mess. I paid the money and waited another 30 minutes for the nurse. Is this a high tech clinic???

I took tests at the WMT clinic on Postovaya and registered at the reception without any problems. The administrators helped me connect my personal account, which received all my test results the next day. I was pleased with the cafe and water coolers on each floor. It’s convenient to eat after taking tests on an empty stomach

Well, what can I say, for the inadequate money they charge for services, the doctors are still ok, but the staff could be more polite. The attitude is as if I am in a free regional clinic. Dissatisfied faces of nurses, waiting 40 minutes for discharge and constant questions about when I will finally leave and rolling their eyes at my requests. A special gem was the cloakroom attendant who confronted me about why I left my jacket. They left me at the department because I felt bad. As if I had to run after them all, which is what I had to do

Very good medical center. The doctors are all experienced and knowledgeable. And most importantly - with a sincere desire to help people! They do it efficiently and conscientiously. They personally helped me cope with a serious diagnosis in 3 months!

Great clinic. 5 points. I have long wanted to have an operation, but I couldn’t choose a clinic... I finally settled on Sandinavia, which I didn’t regret at all! They were the only ones who offered me the support of a manager. I arranged for accompaniment during registration at the clinic. The whole procedure was so quick, simple and easy! No extra worries or hassle. In the evening I also wrote to my manager and clarified a couple of points. I felt that I was not alone)). I am very pleased that the clinic is developing and doing everything for its patients. I wish you not to slow down and keep up the good work!

The clinic was recommended to me in Israel. My mother has non-Hodgin lymphoma, non-GDC. We went to the clinic, already having the Israeli protocol in hand. I would like to note every assistance from the staff of this clinic, namely: Dr. Aronov in professional assistance on technical issues in the treatment of such a complex disease, dispatcher Anastasia for constant contact and sincere assistance on all issues, Vyacheslav for the timely delivery of medicines from Israel. It’s cheaper to order some types of medicines this way than in our pharmacies, I’ve tested it myself. Prices for treatment are really not low, but by regional standards, we are from Krasnodar. In Moscow, believe me, these are standard prices, there is something to compare with. The main thing is that they don’t impose anything unnecessary here, but even suggest what you can do yourself and what you can’t. At least in our case, this was exactly the case.

I had an appointment with the leading urologist for a consultation at 12:30, came at 12:15 at the reception desk, they said that the doctor was delayed in the hospital, but now he will be at 13.00 versions, there was a difference in one, the doctor was there but didn’t see me and left... apparently not having survived such a tragedy, although I was always under the door of his office. the other version was announced so they got confused and thought that I was at 13-30, that is, they don’t see the recording 😄 but nevertheless, now the doctor was aware and finally went to the meeting .. after waiting until 13-10 I left .. What to say Circus and Carelessness

Abdominal pain and severe nausea appeared. I immediately made an appointment with a therapist. The doctor diagnosed gastritis with high acidity. I follow a diet and take medications. Thank you for your attentive attitude!

I would like to thank Dr. Virani. Osteoarthritis of the knee joint haunted my husband. After an ultrasound and MRI, he consulted and wrote a report with recommendations. Doctor's attitude 10 out of 10

I needed a full body MRI as soon as possible. I contacted the SM Clinic. I signed up for an overnight stay to get a discount. The study did not last long. I received the results the very next day.

An ultrasound of the heart of a 6-month-old child was performed by the wonderful doctor Ilya Igorevich Kravtsov. The appointment was carried out professionally, the results were ready immediately, on the same day. The doctor explained and described our situation in detail.

I was treated for a dislocation at this medical center. They quickly did an X-ray and an ultrasound. Anesthesia was used during treatment. The dislocation was old and the treatment process was not easy. But I'm glad that everything worked out in the end and I feel great now.

Yesterday I visited the medical department at Krasnaya Presnya. I have always been pleased with the service in other branches, but this left just a terrible impression. The slowness of the receptionist's work could have been tolerated, but the way the security guard behaved is simply a disgrace to the nurse. I was with an elderly mother and one-year-old son; we were not allowed in with our stroller. The security guard held the elevator and did not let us go up, all the visitors to the clinic swore at him, but he put on a show out of his integrity and rudeness. Then we waited 15 minutes for the stroller from the clinic on the first floor, which is why we were late for our appointment with the pediatrician. The nerves frayed for me, my mother and my son. I'm deeply disappointed. I also don’t understand what kind of rules these are so unique to the red freshwater department. In all other departments they allowed us in with a stroller without any problems. These rules were invented by an idiot who never carried rude children on himself. It was painful to look at the poor mothers who moved with mother's bags and babies from floor to floor. Why are there no free strollers for infants downstairs if you are not allowed to bring your own strollers? What does this ban on strollers save?

My attending physician insisted on pressotherapy as part of my course of treatment (I have a venous circulation disorder in the lower extremities). And I am very glad that he insisted on this. After pressotherapy, the heaviness in my legs that had already become familiar went away, and there was such lightness that words cannot express it (only those who have similar problems will understand). This procedure helped me a lot.

My son is 6 months old, there is slight muscle hypertonicity, our pediatrician advised him to get a massage. We completed a course of procedures in the children's department of the Medsi CDC on Krasnaya Presnya. The impressions from the specialist were exceptionally good, he was very attentive to the children, it was immediately obvious. He behaved carefully and attentively with the child. I will keep this institution in mind for the future.

Radiation Scan and Analysis of Same. Was Superb. Dr Amir and staff incomparable.Assistant gave scrip for sleeping.

My story is for expats and foreigners in Moscow. Yesterday night my wife had a feeling of intense burning in her chest. She just recovered from covid (having made negative test that day). So, I took her to EMC to be faster than a state ambulance. We were at their premises at ca. 22:15. The place was not busy at this late hour. We explained our situation that we fear of heart attack or stroke. A receptionist first invited us to take a sit and wait for in-house emergency doctor. But then he realised that less than 14 days gone since first positive test. He told us urgently to leave the premises, saying that they can not help us in any way. He did not bother even to offer calling state ambulance. So, EMC pushed its patient, who might have had a life threatening condition, onto a street at midnight without any help. Beware, you should always have a plan B (and C) who you call in Moscow in such situations since evidently EMC can fail big time. Luckily for us we had other options, an ambulance from a competing private clinic arrived within 30 minutes and they helped my wife, so her life is not in danger anymore.

NOT RECOMMENDED. Visited the clinic for an emergency situation treatment. At the entrance a lady stops me asking are you aware of the fees. Minimum would be 165 euro then she says even for emergency cases we have to first fill up all the forms and formats, scan passports, take all data then we will listen to your problems. Upset about the service level given the prices. Big turn down. Also to add. I had been there after not finding a traumatolog doctor in their Arlovskaya clinic where the receptionist did same price detailing, holding me in pain at the gate and then says doctor needs time to be called even if emergency. Finally after suffering in both the EMC outlets I had to go to another local clinic. On the way in pain right now.

My son was treated here for a fractured arm. Dr Burstev did an incredible job both with the surgery and immaculately neat stitches, as with the care and attention given during follow-up appointments. Nurses and other staff also showed great attention and we really couldn't ask for more. Grateful.

Good specialists but expensive. Billed in EUR

Expensive company than a hosptial

I am a customer of the EMC for about 15 years. During the last 5 years the attitude of the hospital has changed. Before it was clearly the best place to get medical attention, especially when you are a foreigner and don't speak too much Russian. But now the game changed. Not only are they very high price and I most of the time I have the feeling that I am recommended additional check which are not needed. Now they also don't trust their customers any more. As a Foreigner, with a record in their database for 15 years, you have to prepay your treatment. I have always paid by bills with them before leaving the building on every visit, so I have not given any reason for this. And then the payment doesn't work well. The payment terminals are difficult to use / not working and the alternative is to go to the ground floor and pay at the cash register. For this money I expected perfect service. Don't get me wrong, I think the doctors are good. But the management I don't like.

Is it even legal to charge as much for health care? Seems like the regulator isn't aware of the price list of this hospital. Other than that having insurance isn't a guarantee that you'll get services in this hospital because there is lack of real time communication between the service provider and the insurance company, so you still have to guarantee payment with your bank card. If the two do not communicate in an hour, money is deducted from your card. Then back to square one...running after the insurance for compensation! Just a terrible experience to say the least.

Even after more than 25 years as a loyal customer, I was made to feel like a potential criminal who is lying about your insurance coverage. In the middle of a series of consultations and tests, I was forced to stand at the reception desk and have a lengthy discussion with the receptionist and the insurers before I could get the correct invoice with only 20 percent co-payment. This clinic is fine if you don’t mind being publicly humiliated and pay everything up front.

I turned to the surgeon proctologist A.A. Oganesyan. at the end of November, with a problem that I don’t want to voice. I have been suffering for a long time, and was already aiming for surgery. We talked everything through, told everything, ordered tests, which I took the very next day. The results came the same day. The day of the operation was set. The operation went well, the staff was very responsive, they explained everything and listened to requests. The rooms are good. The prices are not astronomical, in my opinion. Now I am recovering under the supervision of a surgeon. Thanks to all the staff for their work. (The reception desks of both branches also have red-haired employees who supported and advised). After the operation, nurses regularly came by and asked what I wanted. They brought tea, water, cookies. It was very comfortable.

The only place where they do an EEG while a child is sleeping under excellent conditions. I would like to express my deep gratitude to nurse E.I. Shevchenko for her wonderful attitude and professionalism! She answered all our questions, helped with everything and dispelled our fears. In the end, everything worked out great for us. Thank you very much!!!

Medica Mente, good place. Friendly staff. I visited for the first time, in two branches. Endocrinologist and orthopedist. Received recommendations. Pharmacy on the premises of the clinic. Prices are moderate, pensioners get a discount. I will visit.