Congenital pseudarthrosis of the tibia (CPT) treatment in 137 Orthopedic surgery clinics in Europe

Give a birth here on September. All employees were very professional, helpful and nice to me, during the birth and during the staying.

The Nurse Lady at the Evidence Pacientu was so rude, I was trying to speak in Czech even tho I understand just a little, she was literally shouting at me, while I asked how long after doctor is coming because I was going through a pain, She really doesn’t know how a nurse should talk with a patient who comes for a emergency treatment. It was such a bad experience.😕 No complains to the doctor, he was so helpful and Understanding.

The ophthalmology emergency service of the hospital, situated at floor 16, is quite bad,in the sense of the attention from the part of nurses and doctors, I went several times, and just two doctors from 6 where nice to me, I don’t speak czech perfectly and I was trying to make me understand talking in czech, majority of them didn’t want to understand me.... recommending sant Anne.. the crew there it’s seem more profesional and trying to find a solution to my health problem.

Prumer

Emergency on sunday morning, professional servis, all in one place, x-rays, ultrasonic, labs, all pretty fast, nice nurses. Do not use nearest first toilet at ground floor, use the other one, check out the paper, otherwise... In general, best solution, if you need a help urgently.

Ok

Very disappointing experience. My mom fell very sick while on a bus traveling from Austria to Poland through Czech Republic. She fainted, vomited, had seizures and was unconscious for 40 minutes while waiting for the ambulance. Ambulance took her to this hospital, wasted time on checking her insurance instead of helping first and foremost, and made her wait for a check up for an hour in an emergency department. Later, after receiving medical help my mom felt very thirsty and asked for a glass of water. She had to ask several times different staff, and all of them didn’t bother to help and just said there is no drinking water available (however, my mom could see two bottles of water on a table and an electric kettle, probably the staff’s, but obviously they didn’t want to share). My mom felt dizzy and weak, and yet had to get up and go to toilet to drink tap water. Just after 2 hours of staying in the hospital the staff asked my mom to vacate the bed even though she still felt very dizzy and nauseous. Just a reminder: she was in a unknown city in a foreign country took off the bus because of an emergency medical accident. The hospital staff couldn’t care less, they just asked her to leave because according to them she already “got all needed medical assistance” and “ready to leave”. She had to quickly book a hotel room and leave. When she asked to help at least with getting a taxi, the staff again acted reluctantly and didn’t help in the end. Unempathetic, unhospitable and unprofessional. Me and my family members have experienced medical assistance a few times in several countries but never had such a bad treatment.

Definitely among one of the best teaching university hospitals in the Country, spacious, with a lot of subspecialities including cardiology, gastroenterology, ENT, etc..

Very efficient. Arrive and take a ticket then wait to be called. They take your details and then you are seen according to your needs. English is spoken.

Doctors are quite busy but friendly. On the other hand, outside staffs are rude they dont speak english , if you are foreigners or without appointment its gonna terrible .

If you come here be prepared. I came for an infusion and left whit a thrombophlebitis. I waited 11 hours in the emergency and did not get any painkillers. I am working with my lawyer to sue them, don't go here.

One of the staff thought that I don’t know any czech and smiled at me while saying czech insults directed to me in the waiting area The worst hospital I’ve seen in my life The most disrespectful and least helpful staff team I have ever encountered They should focus on patient service, cleaning the hospital, and teaching their staff not to be absolutely disgusting and racist towards foreigners, Im really glad I didn’t get my treatment there in the end

a hospital has it's own aura decorum. the medical staff here are really powerfull not obeying the rules, wich is one of the main building blocks of great morale here and the overall success rate here, where you are in a care of true proffesionals

I tried to contact them for several days!!!! I sent emails, I called to the reception and she redirected me to a wrong department. There they gave me another phone number but they don't pick up for 2 days!!!! Hopefully their emergency department works faster.

Unfortunately we had to visit Stomatochirurgic department on Sunday evening in emergency with our kettle nephew who had an accident and the tooth got broken. The nurse was very nice to us whilst we were filling up all the paperwork. Meanwhile doctor A. Ščerbová arrived and told us her opinion about the necessity to take out the tooth. We were worried to make the decision quickly and she was so nice and patient that didn’t mind to explain everything to our family friend (dentist) over the phone. Whilst the procedure started she was communicating with our nephew, explained him everything and shortly it was done. Really amazing experience and lovely professional, but still kind attitude of the nurse and the doctor. Thank you very much again!!! PS: there is massive car park with 50czk fee.

I want to praise the whole team, from the paramedics to the doctors at the emergency department /Nova nemocnica 7.12.2023 / the team of Mr. Mudr. M. Tomášikova....it's been a long time since I met such a humane, kind empathetic approach❤️And with a smile on her face, we immediately felt better. Thank you Ladislav Č.

We needed a wheelchair for a patient with a disability. You will be sent to the department where you are to be treated at the Utgen primary. In our case, the 15th floor. On the 15th, they told us that we should ask for a wheelchair at the central department. Then go back downstairs and convince the staff there to lend it to us. Ingeniously solved services for patients who waited outside in winter for 35 minutes leaning against a pillar because they couldn't move. It's a shame that I can't post a photo of this communist truck!!!

I came here with a broken foot but I was denied treatment because I don’t speak Slovak.

Good day, thank God, I had to request the services of RZP 3 times already. Twice they came from a joke, but that's simply not worth commenting on!!! Deep below the level!!! Neská is 1 November 2023 at around 12 noon. And I need them again! And they came, but from Galanta! Those people from RZP are really professionals! Nice friendly and PROFESSIONAL !!! DIAGNOSIS FOR TWO COINS !!! GENTLEMEN, THANK YOU!!!

Today my father was discharged from the internal ward for a pulmonary embolism. What he experienced there with the cleaners is simply unfathomable. Rude, arrogant, humanity means nothing to them. They raised their voices at the patients, ran into the room in the morning with such a roar, with the intention of waking them up, and even when that didn't help, they shouted at my father that hey hey hey we're building. My father, who is seriously ill on the devices, should have been sober and not put up with such inappropriate behavior of the cleaning ladies. It seems that they consider themselves to be of a higher caste, because what they allow themselves to do to patients is unparalleled. Unfortunately, they spoil the good name of the hospital. Someone competent should sort things out with them and order a course in empathy and, above all, decent behavior.

I am extremely dissatisfied with the emergency room staff and especially with the approach of the nurses. My son had a coughing fit, I rang the bell about 5 times and no one answered. After 20 minutes, the nurse came out and was quite unpleasant. It would probably be possible to complete training on empathy towards patients and family members. . I don't even want to imagine what would happen if a patient came here with a bloody injury. Apparently, he could also bleed out here, since the bell is only there to be when no one responds to it.

They giving your personal data to Delta Generli bank, after that operators from bank call you every 3 weeks and trying to sell you insurance, avoid this clinik....

My dad had called the nurses on the buzzer 20 times they did not attend so he called me. I had to leave my apartment to come and see him so he could go to the toilet very unprofessional.

I made an appointment for surgery with general anesthesia in 16.30. I didn’t eat and drink for almost a day before the anesthesia. I called the clinic twice before the surgery to make sure everything was ok. When I arrived at the appointed time, my time had been moved to 11.30! Of course, the operation was canceled. Very unprofessional attitude towards patients.

I am very grateful to S.P. Markin for the spinal surgery. This is a surgeon from God! God bless him!

Many thanks to traumatologist-orthopedist V.V. Romanenko. for your attentiveness and qualified assistance to my son Kirill, God bless you

This is the fourth time in this institution, two hip replacements, two repeat hip joints, each time it gets worse and worse, initially cups of the wrong size were placed, when asked why they were asked, there was no other answer at that time, the result dislocations of the left joint began, they underwent re-endoprosthetics in 2019, the right leg turned out to be 2 cm shorter, which caused the ankle to fly, in 2022 dislocations of the right joint began, I was admitted to the clinic on August 30, I just lay in bed for four days, they took a blood test, did an x-ray, That’s it. The attending physician came once and asked what and where it hurt, where the dislocations were going, that’s all. No one really reads the stories, right before the operation they asked which joint should be operated on, right or left, if he hadn’t said that it was right, they would have operated on the left one, since the dislocation of the left joint is indicated everywhere, even in the discharge the left joint appears everywhere, in the department no one bothers to read the medical history, the prescription list contains contraindications for injecting NSAIDs, which I cannot take until the allergy begins and I asked the question what they are pricking, the lack of professionalism of the treatment nurses is off the charts, they punctured all the veins and were unable to place a catheter; a nurse from the intensive care unit placed a subclavian catheter without anesthesia, because... I’m allergic to lidocaine, the second nurse on duty didn’t come on time to the call, the IV ran out, the result was that the catheter was clogged, they couldn’t flush it out, they removed it, they tried to put the catheter in the arm, they punctured all the veins again, they couldn’t put it in, the nurse from the intensive care unit put it in again, for that I thanked her very much, I told her to warn the nurse on duty when she was administering the medicine so that she would press on the vein because the whole boat didn’t go in because of adhesions in the vein, when I tried to show what needed to be done, she threw my hand away and started yelling that she knew better what to do, she started tugging at the catheter, naturally she pulled it out of the vein, and refused to put another one in for me, she screamed rudely that she knew better what to do, he sent her away and told her not to come close to me anymore, my brother came, tried to put an intravenous drip, again nothing worked, the nurse from the intensive care unit did it again, my hands were punctured into rubbish, blue, more than 30 punctures, they react disgustingly to calls, as if you can’t go out into the corridor, the sisters and nannies sit in their little room, either drinking tea or gossiping in the corridor, in general, I was left with a disgusting impression of the work of the LLP2 staff, management conduct a staff certification, many of the staff do not correspond to the position, what they do. There are no complaints about the surgeons, anesthesiologists, operating room nurses, everything was done clearly, conscientiously, for which many thanks, special thanks to the intensive care unit for their care. Case history170188.

Knee replacement was performed. The operation was painful and complicated.. I was very pleased. High specialists, masters of their craft. Just wizards. And what else I liked was the attitude of the staff. The team is united and attentive. thank you for everything

On July 20, 2023, an operation to replace the left knee joint was performed. I would like to very much thank the entire operating team of doctors and nurses of Anesthesiology for their professionalism, sensitive attitude, attention to patients, and also say words of gratitude to the entire team at the trauma department of the hospital. Thank you very much. Good health to everyone

If I were to evaluate the surrounding area and the outside of the hospital at the moment, it looks like a battlefield in terms of repairs and modifications, but the hospital itself is more important 🏥, and I already evaluated it once and my evaluation has not changed, i.e. I will never allow it to go to the FN, great doctors and, of course, nurses, with whom my patients communicate first. Above-standard care, just great respect and admiration for me. Thanks to all the medical staff 👍💐👏👌

I want to thank one-day surgery for the care during elbow surgery,, 👍🏻,, the attitude of the doctors is great and the nurses are amazing,,💯💯💯,, nurse Michaela Bulínová is simply the best!!!,, thank you for everything,,♥️😍🤗,, I hope, that the review will reach her,,🙋🏻‍♀️😉👍🏻😃

On July 4th, emergency admission.. we come with our son (16 months), he was bleeding from the head after a fall at home. First comes the queue lady, very unpleasant, she didn't even know how to buzz... then we sit in the waiting room, wait for 2 hours - I'm reminded of a one-year-old child with a head injury! Even the staff (probably the medical brother) found it strange that they still didn't take us!! And finally a Ukrainian woman came, she knocked, and let them take her right away, that she has a stomach ache, and they? They took her because, after all, the glory of Ukraine.. a mockery of Czech citizens and especially children.. UK is always preferred🙏🏽 I only give 1 star because of the attentiveness of the gentleman. I DO NOT RECOMMEND!!! We called Mulac's hospital, and despite the fact that they only treat children from 3 years old, they told us to come if they would leave us waiting like that with such a small child!!

Ok

A real life saver!

I went there twice to get some treatment. Both of my problems were solved as quickly as possible and never bothered me again. Very professional staff. Not sure if they all speak good English, since I spoke Czech but they were trying hard to understand me, a foreigner.

The staff is very cooperative. I visited the hospital two times with my different friends. One of my visit is in an emergency case, and they treat very well.

Yesterday's emergency reception at the ophthalmology department was quite nourishing... At the reception, the lady told us on the "spokesman" that the doctor was operating and we would have to wait at least an hour. they left it outside where 2 more patients arrived, so we wouldn't all be able to fit in if the weather was bad. The treatment itself then proceeded quickly, the doctor was pleasant, professional and everything went perfectly well.

Super

Excellent service, helpful people, got fixed quickly

I have only positiv experiences here, the doctors are very friendly and have a lot of knowledge. The same for the nurses. Indeed if you have to go to the emergency you have to wait, like every where in the world. This is depending on the screening, some cases are more urgent, just accept that. Would be nice to have something to read due the waiting time, but that is the only thing. I was several times here, also for a longer time, and the care is just very good, that is the most important thing.

One of best places in Budapest to get the Covid vaccination. Very efficient and attentive service in a clean and tidy place. All doctors, nurses, IT specialists and soldiers work the help incoming people. No preliminary registration required. Large parking lot located in front of Uzsoki hospital free on weekends only.

Very helpful staff

Most of the nurses working in the infectious disease department on the first floor are disrespectful and impatient with vulnerable patients. No empathy or helpfulness whatsoever. Expertise is also questionable in many cases. It is very difficult to get information about the patient's condition from doctors. It's sad that people like this work in healthcare.

They are mean nurses and I saw my grandmother...people who don't want to work...who don't care about patients.

Bit of slow process, but overall it was good. The military folks were extremely polite and helpful. Salut to them!

Very Good Hospital Equals With The Englands National Health Service.

If you're a foreigner without the local medical card/number you end up sent to emergency here. I had a sore throat for a week and no other doctor would see me, all pointed me here. I found it very difficult to navigate, having to ask people on footpaths for directions even to find the emergency building. Before entry a metal box building near the entrance had someone ask me questions then perform a covid test. When inside, with much language difficulty they sent me to the nose/ear/throat building. Again not easy to find. Here I was told off for using the ground level entrance, being directed down stairs to a door. When opening the door I was yelled at to wait. After waiting a while with others queued up, another person opens the door and gets let in. Several locals who arrived after me instantly jumped the queue. I asked how long the wait time was, they laughed and said "long". Asking if that meant over an hour they said yes more. I was fed up and left. Came back in the afternoon going other staff are there, the same people were there, they remembered me and my Hungarian friend said they were all saying that I must've not waited through the queue in the morning. They were not helpful in any way, instead all trying to prove to each other that they did their job correctly. I left again. Eventually with local help I found a nose/ear/throat specialist who does private consultations for cash. If you can, avoid this place.

Awful service, disrespectful staff who speak to patients in an extremely unprofessional and belittling manner (most of them anyway). At other healthcare clinics this kind of behaviour would result in termination of employment. Looks like in this clinic, unfortunately, this is the norm. We've visited at least 4 buildings at the clinic and we had the same awful experience at all of them. They send you from one building to the other and no one knows what's going on, wasting SO much of their patients time. On top of that it's very sad that their employees feel the need to power trip at patients. I understand they might not get paid too much, but still they should be respectful to others.

Not as professional and friendly as they promote, all about earning money from you or your insurance but with very little care or treatment. All year with appointments and specialist for cancer an tumours ,scan after scan but not any diagnosis or treatment and suffering with swollen eye, colour change, nose and cheek burning pain and insane pressure on head and face but still no help , even though colour change on scan for my rights side of brain , cyst inside my face and gigantic problem at the back of my head and they say no problem and haven’t operated or treated. I hope I’m not dying but still don’t have any diagnosis or confirmation of anything.Now thinking I need to go to another country for help ? Wouldn’t recommend to nobody?? They won’t do anything about these reviews and even give the same answer to each person.

Avoid this hospital! I had to visit the hospital because of a sinus infection, but was rushed into several entirely useless procedures just to hike up the bill. The whole experience was horrible with unfriendly and rude staff. However, the worst part was that a nurse stole 340 euros from my purse in my handbag that I left in the examination room with the nurse when I was pushed into a toilet for another useless test. The hospital operations reeks of scamming people in every possible way. Despicable behaviour preying on people in a vulnerable situation.

Avoid this hospital My husband was admitted to this hospital in 2021, 2022 and 2 days ago. In 2021 I visited him on a Sunday, and he was on the floor (with a broken leg) trying to get onto the sofa, to get out of the window as he was hallucinating. He was on the second floor! The window was then closed and locked but no-one had noticed my husband on the floor, which is a worry. I then had to push for a brain scan, which, according to Xanit showed nothing abnormal. He has now been diagnosed with dementia at Guadalhorce hospital, so I chose to go private again to make things happen faster. We saw a neurologist at Xanit who said he should be hospitalised. When we arrived at the hospital it took over 20 minutes to park as the car park was full, then when we got to reception there were almost 35 people in front of us. We were over an hour late to get to our appointment and then the computers went down!!! We had to go down to Urgencias to be admitted. They told me he had to go to a hospital in Malaga. I then had to go back to the neurologist, as Urgencias refused to call him, and he told them to admit my husband. There was an amazing lack of communication, and the girl who was in triage was basically rude. We were then subjected to a 2/3 hour wait, then taken to a surgical ward where the nurses all moaned about the fact he was being taken into this hospital. I speak and understand Spanish so was very aware of the things being said and I am absolutely horrified at how we were treated. He was hospitalised on Wednesday, and we were told he would get an MRI and CT scan. My husband was aggressive, and I was told I had to stay with him 24/7. This is not why I’m paying private health insurance. I was told there are insufficient nurses to deal with all the patients they have, so I had to stay. The MRI and CT scan didn’t happen as the machine had broken down!!! My husband was very agitated, and the neurologist and I agreed he would be better at home. Therefore, we had to make an appointment for the MRI and CT scan (29th November) I waited over an hour to make this appointment, while my husband was in his hospital room. There were 6 people in front of me, and one person in reception, who decided to deal with people who jumped the queue and one friend (I think Fran was his name). Reception staff are awful and provide terrible customer service. They wander away on their phones when they feel like it and don’t appreciate that people visiting the hospital may be dealing with life and death situations. They are abysmal and need training. I see from these reviews this has been going on for over a year, so I’m not sure if my comments will make any difference at all. Absolutely shocking service. On a brighter note, when you actually get to see a specialist, they are amazing.

FOR FOREIGNERS I had the worst experience at this hospital emergency yesterday. Over 5 hours i waited with 38 degrees fever and pain. The people working at the hospital especially the doctor with her assistant were super racist to me! Whenever i ask for help or try to understand why is the numbers always going with wrong order they didnt give me a proper answer instead they were being super racist and rude to me also they push me to the corridor. I paid around 80 euros because they didnt accept my insurance and it is said to me all doctors can speak in English because it has a foreign department but the doctor forced me to use google translate with a loud voice. They were reprimanding me as if im a kid. This hospital is a huge disaster the woman doctor who is taking care with me was a horrible doctor i had to go back to my country for getting a better health service and she misdiagnosed, not surprised because she didnt even ask for any analysis…Thank god im so much better after the correct medications. If you are tourist please for your own health do NOT visit this hospital…

Shocked at the rude behavior of the staff! They kept calling out the wrong ticket number, and then came out and shouted at me for not responding. Talked down at me and made me feel guilty and ashamed for coming in for an urgent prescription that I needed which, apparently, is a "non-emergency," after I willingly waited for over 4 hours. But I'm not registered with a gp yet because of a complicated situation, which they wouldn't care to understand. Moreover they charge you 90 kc in spite of having Czech health insurance. One of the doctors even loudly demanded that I show her the receipt (proof of payment) first and foremost! Had really expected much better than this!

Leaving review for Orto Ambulanci FNM. As a person who pays 100s of 1000s in taxes and have VZP insurance I’m shoked w a quality of service Czech medicine can offer. waited in the queue for 4+ hours for a simple check up, never got in and left. wow, here is a well deserved 1 star.