Orthokine therapy in 53 Orthopedic surgery clinics in United Kingdom

Recently went in as a day case for a diagnostic procedure. From start to finish they made my time there almost enjoyable!!! The reception team, nurses , theatre staff and the Consultant were all brilliant. Communication was second to none and the teams we are all straightforward and uncomplicated. A credit to Fairfield Independent Hospital.

Absolutely shambles of a place can't run outpatient clinics on time .. Seems there time is more important than yours BE AWARE... It like there doing you a favour by operating clinics on a weekend ..!!! Unhelpful staff AVIOD ...

I am completely disgusted at how they view their patients. It seems as though the medical staff only show the care that comes with their job when you are employed or local to the surrounding area. If you are simply an independent carer for your autistic child then they will cast you aside, simply sending you somewhere else without even asking about your condition or symptoms. They truly know how to make you feel like a burden, as if you shouldn't have even stepped foot on the premises and I truly believe they are aware of this. I am a widowed Catholic mother of three with no support, visual issues and am single handedly guiding and aiding my autistic child through life. I come here for extrema pain in my back and they simply send me away after an uncaring talk. The medical staff and those incharge can easily solve this problem by climbing down from their ivory tower and acknowledging that we are all humans and are all entitled to the care we so rightly deserve. Absolutely foul.

I had knee meniscus arthroscopy surgery at RNOH hospital in Stanmore (via the Private Care Unit) and I was truly satisfied with the results. All of the staff were genuinely amazing in helping me feel welcomed, relaxed and taken care of. ***FYI, I found this hospital through the NHS hospitals reviews website as being the best in the UK when dealing with joints issues like mine.*** Special thanks to Dr Chethan Jayadev (my surgeon) and his team in the operation theatre. Also special thanks to the Senior Nurse Sima who made sure everything is prepared and ready for me before and after the operation - she was amazing in every given moment even when I was leaving the hospital she made sure I can hop in the car in a safe for my knee way... I mean wow it does not cost much to be nice to others. Frankly speaking my experience as being positive matched with the reviews I read about this hospital few years ago. It is nice to see that they are keeping up with the reputation and level of service. I wish you very best if you are planning to go for a surgery at this hospital and I am sure whichever path you choose either funded through NHS or though Private Health Insurance Provider you will be treated very well - saying that as I had the opportunity to see and experience both pathways and levels of treatments. ❤️👍

I would like to say a big thank you to mr Cullen and his team, the doctors,the nurses. You all have made my stay on private care very comfortable The food was nutrition lovely food well balanced menu which you can choose from every day The cleaners even helpful the rooms are bright colours really beautiful and well kept clean I really can't fault private care Thank you all so much for your wonderful care I received in here after having my ankle fusion

I recently had a spinal procedure under the care of Mr Leong. I am extremely grateful for the level of care and attention I received, from being offered alternatives before I was ready to take the plunge with surgery, to the surgery itself and after care. It was lovely to feel complete faith in my consultant but also to hear other doctors speak so highly of him. The whole team at RNOH were so helpful and attentive and I am truly grateful to Mr Leong, for his kind & caring attitude and for getting me back on my feet again.

Fantastic experience on two seperate occasions. I saw the Dermatologists and had bloods taken. Professional and friendly staff. I highly recommend their service.

Posting on behalf of my unwell partner, Helen. I had an email on 21st September cancelling her appointment in the ‘long covid clinic’ (she doesn’t have long covid…) and assuring a deposit refund in due course. It’s now two weeks later and no sign of the refund, which is not an inconsiderable amount of money. Very concerned about why they can’t seem to access our money (and other peoples by the look of it) to return it to us. We also thought it very bad practice that the cancellation email was a ‘no reply’ address and they don’t appear to have another email address. I have contacted them via their website contact form but of course have received no reply. I will now be contacting Citizens Advice regarding how to progress with this issue. In Conclusion: BEWARE.

This clinic is appalling. The only good thing about this clinic was the doctor who I saw who has now left - speaks volumes! My appointment was cancelled weeks ago and I STILL haven’t received a refund. I never received a copy of the doctor’s letter and neither did my local GP surgery which is partly what I paid for in my initial fee.

I had there fundraisers opening my door and when i confronted him, he said oh i thought you wont be able to hear me. Since when did they have the right to open my house door? eastlondon area. Please advise your staff not to open peoples porch doors or any door if they dont answer the door.

Will you please remind your door to door salespeople whom I guess are students operating in Ripley Derbyshire that it is against Charity Commission regulations to pressurise people into signing up to donating. They have been targeting elderly people twice in two days now. By using high pressure tactics like this you are tarnishing the good works this Hospital does.

We’ve been harassed by GOSH representatives on numerous occasions now. They knocked our door THREE times in a single day. Once at midday when no-one was home, the second just 10 minutes after I arrived home from work (obviously stalking me), and the third at 8:30pm!! I’ve previously expressed my disinterest on donating to the charity, yet they continue to return to our property. If a property could be put on a sort of TPS these guys would be in some serious trouble. After speaking to neighbours, they had nothing good to say either (we have a community Facebook Group), some even said that the representatives were extremely rude and overly personal - one lady even had to leave her house because she didn’t feel safe! Times are hard enough and people certainly aren’t going to donate money to a charity that is being represented by such rude individuals. We’ve offered to give them some spare change as a donation but they insist on bank details. You can jog on if you think I’m going to be giving my bank details to some stranger at my doorstep. I’ll happily donate to charity but it will be on my own terms - not with harassment and peer pressure at my door. I wrote this review after GOSH decided to ignore my email of complaint. We’ve now opted to purchase a ‘no cold callers’ plaque to prevent them from visiting in future. If they choose not to comply and continue to harass us, I will be taking this further; perhaps even deciding as a community to set up a ‘no cold calling zone’ with the Local Authority if need be.

Very disappointing experience, tried to make an appointment for health checks as part of a visa application for working abroad. I was told that I had to email them, after trying to email six times with no success, I rang the clinic. Spoke to a very rude receptionist (Debra) who accused me of making spelling mistakes and there was nothing wrong with their email address. I explained that I had checked the spelling over and over again. She still wasn’t interested in helping me solve the issue and my spelling was the problem. She had no understanding or compassion whatsoever. I was made me feel like a complete foul. Has completely put me off dealing with Edinburgh Clinic ever again.

Dr Kirsty Munroe is a gem of a person. Her expertise, attentive care, and the welcoming clinic environment made me feel comfortable and well taken care of. I highly recommend the Nuffield Health Hospital for any immediate appointments.

This place has a lot to be desired especially in their patient consideration. After 20minutes over our time we asked what was the delay no one seemed to know or even care. A very junior Nurse informed us that they were informed us that they were waiting on a chair Whatever that meant?? After nearly 50 minutes we asked again, the reason was they were waiting for a consultant to show up! Wonder what would have been said if I had been 50 minutes late. Not good enough Nuffield time to consider your patient.

My name is Minal and I was hospitalised at UCLH from 21st October 2023 until 28th October 2023 with a nasty infection. I was put on sepsis protocol and I was eventually diagnosed with abscesses. The care and treatment I received from the time I arrived at A&E until I was discharged was exceptional. I was in such a bad state that I cannot remember all the names of the staff who looked after me, but I have to mention the nurse in A&E majors, Davinia Sabater Guijarro, as she took care of me with a lot of kindness and compassion. She was brilliant! Eventually, I was admitted to medical ward only briefly and then gynaecology ward. Nurse Reena from the medical ward was very kind, although I was only there for a very short time. Some of the nurses on gynaecology ward who looked after me were Nurse Erlou, Nurse Sidikat, Nurse Jordine, Nurse Kawser, Nurse Olu, Nurse Nishma, Nurse Bushirah, Nurse Antonio, HCA Maureen, Ward physio Bethany and many other nurses and healthcare assistants to whom I am very grateful to for the care and support they gave me whilst I was on that ward. The Gynaecology team led by Dr Naaila Aslam were fantastic and I feel that I am here and alive today because of them. My local hospital had sent me away with Trimethoprim and a wrong diagnosis just the previous day. Had I not gone to UCLH that Saturday evening, I wouldn't have made it, as my CRP was 400 and I was septic. Thank you to Dr Aslam and her team including Dr De Braud, Dr Tatiana, Dr Neha, Dr Julie, Dr Omar, Dr Hannah, Dr Alison and everyone in that team. They saved my life! When I had my procedure to drain the abscess, the nurses were so supportive including nurse Kit and nurse Emma. There were other nurses in that room too, but I don't recall all the names. All were wonderful. I would not have got through that procedure without their words of support and encouragement, in particular Nurse Kit and Nurse Emma. I hope the above mentioned staff and anyone who looked after me reads this review. I am forever grateful to them. UPDATE (5th December 2023): I spent a further two nights at UCH when the infection returned. Lots of wonderful nurses and healthcare assistants in A&E majors and same day emergency care (thank you Dr Maria Marouli and Nurse Jennifer). Another positive experience on gynae ward. Nurses Warda, Queen, Alena and Clare were all very kind, attentive and extremely competent.

There were so many patients in the A&E, i suffered with severe pain with kidney stone sym on Wednesday night 08/12/2023,staffs are well trained and doctors and nurses are very helpful. I had my CT scan and blood test results with in two hours. specially thanks to Dr. Bolloju and Dr. Galica, they are such nice doctors showed their professionalism, kindness, caring and excellent management skills.

Amazing service was feeling really unwell seen unbelievably quickly. The doctors and nurses were great very sympathetic and understanding. I attended the emergency day care Dr Johnny and dr harder also his staff were great provided a really immaculate service. The hospital is clean and well kept thank you all

No one expects to get injured and have surgery however this happens to a lot of us. I'm very grateful for the fantastic treatment, care and attentive guidance from pre to post opp over a span of 12 months. The staff are excellent and took extra care of me, special thanks to Mr Mellor, Omyini and all their teams for turning what has been a physical trauma into a strength. Highly recommended.

I had my surgery at this hospital a week ago, and I had a great experience; from the pre-op assessment, the nurse was fantastic and kind. On the day of the surgery, everything started on time; the room was impeccable, and the staff was kind and attentive. They made me feel safe at every minute, and after my dressings changed, I also received the best care possible from the nurses. I felt so good overall; I got the best surgeon, Mr. Floyd, and this hospital experience at every stage was excellent! Thank you!

A fantastic hospital! I had ACL surgery -all my appointments were on time and all the staff were extremely kind and helpful. Post surgery I have done physio with Gladys Ojugo who has been exceptional. Gladys is always very thorough, and her physio plan for me has been absolutely excellent! Thank you

From the moment I arrived to when I left, the staff were amazing and I was made to feel so relaxed and comfortable, I was treated with such respect and dignity throughout my stay. The staff were wonderfully attentive, especially Ann Marie. From reception, porters, catering, cleaning, nurses, anaesthetist, surgeon, etc...everyone was fantastic and made my hospital stay a very pleasant experience. Wonderful staff, wonderful hospital.

I had a routine apt at the hospital today - I was greeted by a receptionist called Tina extremely polite and helpful she confirmed my appointment and advised that my consultant was on schedule, she advised I could help myself to coffee and I would be called shortly. After my appointment with my consultant - a very down to earth engaging and informative gentleman, I spoke to Wendy on reception - again extremely helpful and courteous lady who arranged a 8 week follow up appointment. The experience was smooth, to time and straightforward - thank you all.

Husband in for hernia op 26/10/23. Excellent care, especially (my outsider's view, only being there for several hours over 2 days) from Sheila and Sarah. Their patent experience, kindliness tempered with a no- nonsense approach to the tasks in hand and thorough good-humour made his stay a great deal less unpleasant than it might have been. Of course, those who passed in and out doing their duties; doctors, nurses, etc. were also very good and tirelessly upbeat. Not a grim face in sight! If I did emojis, there would be a line of happy faces. May I stay a day to test-drive and enjoy the well-balanced, toothsome food on offer! Thankyou all! Job for the Maintenance Team. Shower in ward 102 looks fine - all nice and clean. But from the inside, once the door has been slid shut, one sees that the silicone (whatever!) has badly perished and water gains free access to under the shower pod floor. Nice for fungi! Dive in chaps and get it sorted but not a la the railways!

I've just had a stay in Goring Hall Hospital for a hip replacement. The surgery was a huge success, and the level of care from everyone has been second to none. The rooms are private and very comfortable, the nurses are all amazing, and then the catering service from Granny Vivian is the icing on the cake (so happy and friendly, and each course served individually to ensure the food is fresh and warm)

Sally and Stephanie were both very professional and very friendly. Treated me as a normal intelligent human being, which was appreciated. And the blood test was sensitively done!! Thank you I can’t see how to write another review! So am adding to this one. Had my hand surgery yesterday, and it was made almost enjoyable! Lizzie was great and looked after me without fuss. What can I say about Granny Vivian?! Everyone needs a Granny V. When I said how much I enjoyed her tea, she brought me 2 more (very welcome!) mugs. Just delightful ❤️

I've recently had a knee replacement at Goring Hall Hospital. Whilst on my stay on the ward I was served my evening meal by Granny Vivian from catering. What an absolute delight this lady is. So thoughtful and caring to the extent of bringing the starter out first and following with the main course so it didn't get cold. She had a wonderful smile on her face but still remained very professional in her service. An absolute joy.

When I first came to this hospital, I was unsure of it as it is very small, a little dated and the car park is tiny. I have visited on six separate occasions now and the thing that sets this hospital apart, is the people who work there. They are exceptional. Everyone is efficient, kind and goes the extra mile to look after you. Today in particular, Marble, a member of the nursing team, took such superb care of me, I’m incredibly grateful. There had been a mix up with my paperwork by the consultant team but it wasn’t an issue at all, she quickly resolved the matter for me, going above and beyond, to make sure I could have the tests needed and my journey wasn’t wasted. She took such lovely care of me and was incredibly kind. What I also observed was that Marble was showing a member of the front desk team how she was resolving the matter so that they knew how to help patients in future-this natural, on the job training, striving to help the current patient but also making sure all members of the team can help future patients is what makes the level of service in this hospital so strong. This hospital is now my primary choice when my insurance company refers me, purely based on the wonderful team and individuals like Marble who make each visit so seamless.

The staff were friendly and hospitable. Was a nice time though the wait was long they took their time to explain the reason why it was that way and it was understandable. Good and efficient service.

One of the very best experiences I have ever had (at the Sudbury Eye Clinic, Brent Community Ophthalmology Service) even when compared to private facilities. The reception and nurse staff are second to none. Starting with a 2 day reminder for the appontment to booking the follow-up. Very clear with the process and triaging, initial checks, etc.. My appointment with the surgeon and her explanations and support were brilliant. Excellent all around. Thank you!!!! Wish all engagements through the NHS were similar.

Everything was perfect nursing staff very friendly and helpful. The ladies who arrived with tea and toast and also lunch were so friendly too. Thank you all for your care and attention. Merry Christmas to you all.

Highly recommended! From my first initial consultation with Mr Nicol who was extremely helpful and nothing was an issue to getting my surgery done. When arriving at the hospital in the morning I was welcomed and put at ease instantly. It was very reassuring and helped calm my nerves that Mr Nicol popped in prior to the surgery and explained what the procedure would involve and answer any questions. It also helped Andrew the anaesthetist popping in beforehand to chat things through. The staff are all very friendly and helpful from the admin staff, catering staff, domestics to the theatre staff , physios and those on the ward. There are too many amazing staff to mention individually but a big thank you to Donna in recovery and Lucy on the ward. I wouldn't hesitate on recommending anyone to use King's Park Hospital. Definitely 5 stars and higher if there was the option!

As someone who has never had surgery before the guys at Kings Park Hospital put me at ease right away. From the moment Emma met me to show me to my room Emma calmed me down. Hannah looked after me also and continued the great care keeping me at ease at all times right through to walking me to theatre and then the after care. The surgeon and anaesthetist both visited me prior to the op and again explained everything and had me in good spirits going into the op which for someone who was terrified of this day they done exceptionally well. Walking into the theatre everyone was so nice and helped ease my fears. The whole team who looked after me deserve a mention but there were so many. I wouldn't have any hesitation using Kings Park Hospital again should the need arise and would definitley reccomend them. Great service, great team keep up the excellent work. And the foods great too!

Everything about my experience at Mt Alvernia Hospital was first class. All the nursing staff were brilliant - very professional, caring and thorough. Nothing was too much trouble. The hospital was spotless.

I want to share my experience at Mount Alvernia hospital. I have been cared for by sister Daniela who has been truly first class in every aspect of my care. She is caring and knowledgeable and took very good care of my wound. I can’t recommend her highly enough.

Had a caudal epidural at this hospital yesterday. The care and attention that I was given from start to finish was exceptional. All staff, from reception, catering to nurses and theatre were wonderful. So kind and genuinely caring. Have been to this hospital 3 times now and would absolutely recommend it.

My time as an inpatient at Ross Hall went smoothly & I was made to feel comfortable & felt that everything was explained clearly & staff ensured that I was never in need. However, the discharge process could be a little more streamlined, but other than that I was impressed with the service I recieved.

I can honestly say I was delighted with the whole experience. I have never had an operation before and was totally at ease from the minute I walked through the door. The staff at Ross Hall are nothing short of excellent, my consultant was amazing, the porters, reception staff, and especially the nurses, who went over and above for me, were just great. I am so grateful and would highly recommend Ross Hall time and time again.

I received day surgery here for an issue after 2 years and wish it was only sooner if I had only known about them then. For it being a hospital of course there helping all these individuals through their personal medical journeys, but as soon as I walked through the doors it carried a warm light atmosphere and every single person was polite, smiley, happy and helpful with high warm energies. Truly was an exceptionally experience and most definitely could never see a mistake being made the amount of checks and repeats and signing off ensuring no room for error on that part. The surgeon Dr Paterson was every thing you could hope for instantly brings that energy were you feel safe and grateful he’s carrying out the procedure. Well done Ross Hall Hospital!

What a fantastic experience. I attended the Sarum Road Hospital for a full left hip replacement in September 2023. Communication from the hospital was excellent. My pre-op assessment was easily arranged and went smoothly. My consultant, Mr Hartwright was brilliant. He fully explained what would happen and made sure I had no worries. The operation and follow up consultations went really well. My stay at the hospital was very comfortable and I was looked after really well by all the nursing and other staff. Following my operation I undertook physiotherapy. Jen was brilliant and took me through a series of exercises to strengthen and mobilise my new hip. I'm sure she made my recovery so much quicker. Overall my experience at Sarum Road was fantastic and I wouldn't hesitate to recommend it to my friends and anyone else should they need treatment.

I feel I was looked after very well. A great surgeon, doing a hip replacement, and I recovered very quickly. The 6 months physio that you get as a paying patient gave support and encouragement..

I was very impressed with the service and the team. I achieved everything I wanted to achieve and found it very helpful having personal physio goals. Ashley helped me to stay focused when my motivation was low! Thank you

Recovering from a total knee replacement and could not have been in safer hands than at Beardwood. All the nurses who looked after me were a credit and nothing was too much trouble for them. I was very well looked after and I am sure will recover more quickly as a result.

Everyone from the receptionist through to the surgeon made my stay a brilliant experience. The nursing staff (different on all 3 days) were nothing short of being Angels. The catering staff 1st class. Please note your full English breakfast was excellent. The night shift team were brilliant, nothing was to much trouble. Overall a 1st class performance in my opinion, thank you so much.

Great hospital where I was well taken care of during my ankle surgery. The only slight criticism is please wait after knocking before entering the room, a couple of times the person came in straight after knocking when I hadn't given my consent, one time I was not dressed. Other than that I had a lovely stay and everyone was really friendly and nice.

I had the great fortune to have surgery and a 2 night stay at The Chiltern Hospital as an NHS patient. The whole experience was exceptional, I could not have asked for more. Surgery is never without stress, and every single member of staff could not have done any more to take care of me. Many, many thanks.

Amazing staff were fantastic couldn’t fault the whole experience. Now recovering hoping to make a full recovery. Your Nepalese nurse staff member I think Called nella was particularly thoughtful and amazing. Thanks

Service was amazing start through finish. Staff took the time to make sure I was completely comfortable throughout. My nurse Ram, surgeon Mr McElroy, physio Kate, antithesis Dr Bakhshi and all the other staff I interacted with on the floor were extremely patient, friendly, knowledgable and accommodating. Not a bad word to say, everyone made my stay at chiltern as comfortable as it could have been. Thank you

"Our experience with Nurse Tatiana was exceptional. She demonstrated genuine care, attentiveness, and professionalism in looking after our son. Her compassionate approach and expertise made a significant positive impact during a challenging time. We are grateful for her outstanding service."

I was really pleased with the care I received when I was in for my gastric sleeve with Aruna Mungasinghe. He was an amazing consultant who I trust and respect. He had a brilliant bedside manner and made sure that I was fully informed on all decisions. My surgery went really well and I’m excited for the future now. I would also like to make a special mention to Nana who was my nurse on the day that I was admitted/surgery. She really put me at ease. All of the staff from nurses to doctors to porters to cleaners were so friendly and all had a sense of humour which really helped me as I was alone due to the distance from my home to the hospital. You made things so much easier for me. Thank you

I recently visited The Clementine Churchill Hospital for a neurological consultation, and I was thoroughly impressed with the exceptional service I received from the staff. From the moment I stepped into the hospital, I was greeted with warmth and professionalism by the staff. The check-in process was efficient and seamless, and I was promptly directed to the neurology department. After my consultation, I visited the pharmacy department to fill my prescription. The pharmacists and phrmacy technicians were equally helpful and knowledgeable, ensuring that I understood the dosage instructions. They treated me with respect, compassion, and genuine care, making a challenging situation much less stressful. I would highly recommend this private hospital to anyone seeking quality medical care. Their commitment to patient well-being is evident in every aspect of their service. Thank you.

I wanted to take a moment to express my heartfelt gratitude for the wonderful reception (Fiona) she provided at Harbour Hospital professionalism, warmth, and attention to detail made a significant impact and contributed greatly to my experience at the Hospital Here ability to manage everything so seamlessly and with a smile was truly appreciated. It's people like Fiona who make Harbour Hospital a place of excellence, but also a welcoming and supportive community. Thank you Ihab Elsamannoudi

I wouldn’t want to go anywhere else. From registration to leaving everyone was amazing. They always are. Mr. Hilton is so nice, as is Dr. Wee. My nurse was Alison, I think. All the staff are just so nice and happy to chat and have a laugh. I hope I don’t have to go back, but if I do I know I will be looked after and happy.😘🥂

All the staff were excellent. They were friendly and incredibly supportive. From the consultant, Mr Harvey and anaesthetist, Mr Snow to all the nursing staff - particularly Karina, Margaret and Sally - there were many others, Vanessa, Abby and Bernard who all took such care. I felt very looked after. Thank you.

Medical outcomes so far seem very good. Surgeon, anaesthetist, theatre staff excellent. Ward staff generally excellent, but there were a couple who were a but grumpy (everyone has an off day). Equally one male nurse (Sule) was brilliant, which is what you need after surgery when you're feeling rough and vulnerable.

I was admitted to the care of Mr Roy Abraham and his team by NHS referral for a hysterectomy, everyone was really lovely and I felt very well looked after especially by the nurses during my stay. I had a lovely private en-suite room and even the food was good. 5 stars would recommend!

Well looked after by caring staff at all levels. Good food and comfy private room. Two minor niggles. The TV reception in the room was very poor. The fridge used to keep ice packs for swollen knees was inadequate which meant recommended application times could not be met.