Radiosurgery in 168 Oncology clinics worldwide

The clinic was recommended to me in Israel. My mother has non-Hodgin lymphoma, non-GDC. We went to the clinic, already having the Israeli protocol in hand. I would like to note every assistance from the staff of this clinic, namely: Dr. Aronov in professional assistance on technical issues in the treatment of such a complex disease, dispatcher Anastasia for constant contact and sincere assistance on all issues, Vyacheslav for the timely delivery of medicines from Israel. It’s cheaper to order some types of medicines this way than in our pharmacies, I’ve tested it myself. Prices for treatment are really not low, but by regional standards, we are from Krasnodar. In Moscow, believe me, these are standard prices, there is something to compare with. The main thing is that they don’t impose anything unnecessary here, but even suggest what you can do yourself and what you can’t. At least in our case, this was exactly the case.

Shame and shame on this place, where you are greeted by disgruntled receptionists who probably didn't understand what it means to be helpful and nice when you greet patients and their attendants who come to undergo one or another medical procedure, simple or complex, it doesn't matter - you can't contact or talk to them, make eye contact , and even when you turn and ask, God forbid, more than one question, you are met with disdain, lack of interest, eye rolls, and today, from my experience, it came to her raising her voice, of course. Those who can avoid or ask for another private hospital are welcome. Not getting there, a terrible experience that left me traumatized. It will not pass in silence or on the agenda, I will reach those who need to reach.

Great experience

Amazing medical center! I had an operation there and was hospitalized for 24 hours after the operation. During my hospitalization I received treatment, information, personal treatment at the highest level! Good food, television, toilets and super comfortable beds in every room! The lobby is designed and pleasant to be there, art depends on the editor of all the rooms and the common area. There is a cafe at the entrance. What's more, they don't have parking. With me I will definitely come back here!

Dr. Aiham ENT doctor. Thank you so very much. I am so pleased with the outcome of my surgery. I am so grateful to you! Thanks also to all your wonderful staff members for their patience with all my questions and support for all my fears. Although it has only been three weeks ago today from the time of my surgery I wanted to let you know how very, very pleased I am with the results of the surgery. I already feel so much better about myself. I also felt the need to let you know how much I did appreciate your patience and the kindness you showed me. Thanks my dear doctor.

Waiting time for the insurance is very long, response from doctor to insurance is too slow, very poor management, you have to wait very long time to get response from the team, I experienced this at Diabetic centre. Similarly experience I faced in the past while my daughter was admitted in August as she is type 1 diabetic, hospital Insurance team is not responsive, they need to update their system fast, as I my insurance send me screen shot on approvals time, still nurses make us wait as they are waiting for response from in-house insurance team. I would like to address CEO of the Hospital, please do something to bring the same quality as it was before as this was one of the best hospital & now in my eyes it is worst with poor service, poor management

Excellent experience, as always. Dr. Hanaa was so thorough & detailed - very professional. The first patient contact at reception, Jasmin - amazingly welcoming & courteous…the sweet smile says it all. Regina, the nurse on duty - very supportive and helpful. Extremely prompt & quick in doing her tasks. Indeed, one of the best, truly a ‘Center of Excellence’ in AHD - Diabetes Clinic 👍👍👍

Staff are friendly, courteous and very helpful. I was discharged from other hospital and was advised to wait for call after 18 hours of excrutiating pain, I was sent home with nothing just that re-assuring words from not-so-friendly nurse that "doctor will just call me" and Leukocytes already almost doubling, CT and UTZ both showing abnormalities, as a healthcare provider myself, knowing something is already wrong, decided to go to Sunnybrook. The moment you enter ER, you will greeted by friendly old lady who will assist you on their process of registration. ER nurses are very friendly and doctors will let you feel you're human with feelings. They're all efficient and knowledgable. I was admitted shortly after and did not wait long. I will be forever be grateful.

September 6, 2023 ⭐️⭐️⭐️⭐️⭐️ Today, I had an appointment with my MS doctor at Sunnybrook. Having been here for appointments in the past, I've always been impressed with the high-quality service they provide. Parking is conveniently located near the front entrance, and there are nearby pay stations for easy access. Inside, they have hand sanitizing stations and provide masks, and you'll find plenty of helpful staff to answer any questions and guide you through the hospital. Wheelchairs are also readily available at the entrance. I have the utmost satisfaction with Dr. Lee, who consistently takes the time to address all my questions and ensures I have a clear understanding of my medical plan. I feel incredibly fortunate to have access to such excellent healthcare services.

Visited Sunnybrook Hospital as a guest of a patient. Volunteer staff was very helpful and able to guide us to the correct wing of Hospital. There is an ATM on the 1st floor close to the information desk. There are hand sanitizing throughout the hospital and at the main entrance there is also a self dispensing mask station which was very convenient. Gift store had very friendly staff and there was such a wide variety of toys, puzzles, t-shirts, stationary, greeting cards and everything in between alongside some gadgets. The areas of the hospital visited were very well kept.

Going there for the first time, getting information and seeing the Doctor was fast and easy.

Went to see a doctor who claimed he had been trained at Johns Hopkins. His degrees were completely fake. Unreal. Avoid this hospital at all costs.

The worst service when I was going out from an ambulatory surgery. The person from collection apartments and invoice was rude and unprofessional. The service was very good.

I am very grateful to the staff for providing an immaculate service, and going above and beyond in making me feel as welcome as I could be. A very special thank you to Enesa Altun who guided me throughout my whole stay, as well as to Dr. Didem Altay Gazi for her devotion and professionalism, and a final thank you to Aynur Albayrak for reaching out and making this visit possible. As a docotr myself I cherish their professionalism and the care they provide to their patients.

Its like a 5 star hotel but Unfortunately, especially pediatric department pediatricians and nurses require further training to comprehend patient psychology. After all, patients pay significant amounts of money for their services.

This hospital it’s nice, but the political rules are verry bath! If you are Iranian or from Azarbaijan than you pay the same price as for the Turkish people. If you are from anather country than you pay the triple. This is rasict hospital. I don’t advice for the people to come to this hospital. And give this hospital advice tho change him racisim rules for the people.

Excellent treatment. Very caring doctors and nurses.During a very difficult and stressful time I was made as comfortable as anyone could be. They saved my life and for that I am eternally grateful

Horrible service. The nurses don’t have experience or understand patients need. The doctor doesn’t have bedside manner. Please be aware if you want to get in touch with doctors when she/he is not on duty. They will not response to you at all. No on call doctors. The worst private hospital in Thailand.

The only day I visited Bangkok, I decided to go see a doctor incase of an infection. The nurses were very professional and kind. But the doctor I consulted was extremely rude, took a picture of my wound and explain his doctor's lectures. He didn't even offer to clean my wound. Didn't even let me explain what caused it. Prescribed antibiotics which was 1900 baht, back in the country where I live, augmentin is half the price cheaper than this. I like the hospital. My family's been going here alot. But this particular doctor threw me off with big disappointment and experience.

Radiation Scan and Analysis of Same. Was Superb. Dr Amir and staff incomparable.Assistant gave scrip for sleeping.

My story is for expats and foreigners in Moscow. Yesterday night my wife had a feeling of intense burning in her chest. She just recovered from covid (having made negative test that day). So, I took her to EMC to be faster than a state ambulance. We were at their premises at ca. 22:15. The place was not busy at this late hour. We explained our situation that we fear of heart attack or stroke. A receptionist first invited us to take a sit and wait for in-house emergency doctor. But then he realised that less than 14 days gone since first positive test. He told us urgently to leave the premises, saying that they can not help us in any way. He did not bother even to offer calling state ambulance. So, EMC pushed its patient, who might have had a life threatening condition, onto a street at midnight without any help. Beware, you should always have a plan B (and C) who you call in Moscow in such situations since evidently EMC can fail big time. Luckily for us we had other options, an ambulance from a competing private clinic arrived within 30 minutes and they helped my wife, so her life is not in danger anymore.

NOT RECOMMENDED. Visited the clinic for an emergency situation treatment. At the entrance a lady stops me asking are you aware of the fees. Minimum would be 165 euro then she says even for emergency cases we have to first fill up all the forms and formats, scan passports, take all data then we will listen to your problems. Upset about the service level given the prices. Big turn down. Also to add. I had been there after not finding a traumatolog doctor in their Arlovskaya clinic where the receptionist did same price detailing, holding me in pain at the gate and then says doctor needs time to be called even if emergency. Finally after suffering in both the EMC outlets I had to go to another local clinic. On the way in pain right now.

My son was treated here for a fractured arm. Dr Burstev did an incredible job both with the surgery and immaculately neat stitches, as with the care and attention given during follow-up appointments. Nurses and other staff also showed great attention and we really couldn't ask for more. Grateful.

Good specialists but expensive. Billed in EUR

Expensive company than a hosptial

I am a customer of the EMC for about 15 years. During the last 5 years the attitude of the hospital has changed. Before it was clearly the best place to get medical attention, especially when you are a foreigner and don't speak too much Russian. But now the game changed. Not only are they very high price and I most of the time I have the feeling that I am recommended additional check which are not needed. Now they also don't trust their customers any more. As a Foreigner, with a record in their database for 15 years, you have to prepay your treatment. I have always paid by bills with them before leaving the building on every visit, so I have not given any reason for this. And then the payment doesn't work well. The payment terminals are difficult to use / not working and the alternative is to go to the ground floor and pay at the cash register. For this money I expected perfect service. Don't get me wrong, I think the doctors are good. But the management I don't like.

Is it even legal to charge as much for health care? Seems like the regulator isn't aware of the price list of this hospital. Other than that having insurance isn't a guarantee that you'll get services in this hospital because there is lack of real time communication between the service provider and the insurance company, so you still have to guarantee payment with your bank card. If the two do not communicate in an hour, money is deducted from your card. Then back to square one...running after the insurance for compensation! Just a terrible experience to say the least.

Even after more than 25 years as a loyal customer, I was made to feel like a potential criminal who is lying about your insurance coverage. In the middle of a series of consultations and tests, I was forced to stand at the reception desk and have a lengthy discussion with the receptionist and the insurers before I could get the correct invoice with only 20 percent co-payment. This clinic is fine if you don’t mind being publicly humiliated and pay everything up front.

Efficient, clean, and seemingly well organized. Central area very confusing to navigate.

My baby was delivered here, the hospital has the best service across. They have Senior nurses some have been there from the inception period. It’s one of the best hospitals for kids and women. Queue management, allocation of appointments, information everything is easily available.

Every poor customer and patient experience. Nowadays there is no business centre to update patient on billing matters. I have to go and search high and low and basement level 1 admission only to informed me to scanned gr code. The same whereby the nurses at wards informed me to go apps to download the discharge summary. For invoice by it take up to 21 days for invoice to be posted over things are getting worst under singhealth. And motto patients at the heart we do should be removed as I don't think it is relevant any more due to the additional layer imposed again got to scan code and write email for invoices matter to their back end for verified true copy whereby I am physically at the hospital and no one can help left disappointed and helpless...

I stayed at ward 44 from 18 Sept to 21 Sept 2023 due to a miscarriage. I would say that my stay was very pleasant. The care team was very kind, nice and empathetic helping me throughout. This made my days less painful. Also to the people in the Urgent O&G, and Operation & Surgery Team, thank you for your best services. You guys are awesome

This hospital is terrible!!!! I had an ear problem last month and I went to this hospital that charged me for a consultation without first telling me that they did NOT have an ENT doctor available who could help me (even after having gone through the screening), and now even having spoken to the ombudsman, they claim that I was notified, which is an absurd lie. What I take away from this is that in addition to having terrible service and incompetent nurses, they also lie. Don't go to Santa Paula, they won't solve your problem, and then they will claim that “you were too stunned to understand” which is an absurd lack of empathy and humanity for a hospital to say something like that.

Second time this week I spent this week in the emergency room of this hospital, because the medicines prescribed by the doctors are not relieving my pain, I have flu-like symptoms. I haven't slept almost at all this week and today in particular, I stayed up all night feeling a lot of pain. It is not possible that I will have to go to the emergency room for the third time. If I go, it won't be in this hospital. Update: I went to the emergency room for the third time this week, but in another hospital, I was howling in pain, I knew something was wrong, as I was feeling very ill and didn't get better with any prescribed medication. I was diagnosed with sinusitis in another hospital, I remember that the last doctor at this hospital said it was nothing serious and didn't even give me an antibiotic and said it was influenza. They gave me nausea dosage in the amount for a child and not for an adult and in a greater number of hours. I no longer trust this hospital and will not return again.

Good afternoon everybody. My 18 year old daughter was hospitalized on 10/06 with teratomas on her ovary. A huge scare, because we went to the emergency room with suspected kidney stones. We were very scared and very worried, but I would like to record here the excellent and extremely humanized care provided by everyone, without exception, at the hospital. My daughter had recently turned 18 and so I couldn't sleep with her in the hospital, imagine my despair and worry? So, in addition to never being hospitalized, she had to be alone. But, all (without exception) the nurses, receptionists, doctors, were very careful, loving, attentive and caring. I would really like to remember everyone's name (and I recommend that the hospital look at the days of this shift to really recognize these professionals from 10/05 to 11:20 pm to 10/08), but I was very nervous, but, I remember Carol, Kelly, Luana (in the emergency room), Dr Manoel and the team that successfully performed the surgery to remove the teratomas on my daughter. Those whose names I don't remember (especially a nurse who attended to us in the early hours of 10/06 who was so loving), please forgive me, they are no less important in my gratitude, as I said to some of you, for For me, it is not simply a profession but rather a gift of caring for others. I couldn't spend 24 hours with my daughter in the 3 days she was there, but I'm sure that God chose all the people who took care of her correctly. Congratulations to the hospital, which recognizes its team and always values ​​the people who work there. I also mention the cleanliness of the hospital and the rooms, which are cleaned constantly. My daughter continues to recover very well. I am grateful for Dr. Manoel's assertive clarifications, which left us calm and confident as my daughter continued. I noticed that all medications, all procedures that were performed, were calmly explained to her, eye to eye, realizing whether she was understanding or not. Thank you all very much, may God bless you always.

Highly skilled and professional doctors and staff . They are very approachable. Hospital premises are well maintained. Seamless internal procedures help to avoid delays. The insurance department and billing section is very helpful in expediting the process . Would like to make a special mention of Samad Shaikh from insurance department for excellent service making the billing process hassle free for us.

The experience was truly excellent. The doctors and nurses were incredibly supportive, and the facilities were top-notch. I must give special recognition to Samad and insurance team, who made the claim process and document submission incredibly smooth for me.

We had heard mixed reviews about this hospital before we went there but we have only had positive experience every time we have visited the hospital. Manipal hospital is the best place for treating cancer in Goa. We have received excellent treatment right from the surgery to the chemotherapy. The doctors, nurses, the support staff- all of them are polite, helpful, courteous and very professional. The hospital premises are so clean and maintained well.

Helpful,polite, professional. Nurses and doctors are reassuring, humane. Believe it or not they even stand up for patients if one of their colleagues is being dysfunctional. You don't need to fight for your basic rights in this hospital. Thank you to the team!

I write this review in order to soften someone's experience of giving birth. Try to avoid Delphine as an assisting nurse while the birth. I understand the whole physical process itself is far from pleasant. There are manipulations which should be done by the nurse regardless the pain I get all that. But she was very brutal, unpolite communication wise as well. She also tried to laugh at me while I had to push. Happily my doctor cut her on it. Delphine, remember the name and try to avoid.

Clearly, one of the best private cliniques in Geneva with state of the art technologies, highly trained doctors and above all, tailored services to your needs especially when it comes to all extra amenities such as catering, accommodation, concierge and etceteras.

Excellent care before, during and after surgery. Friendly and attentive nurses that are available 24/7 and arrive quickly at the call of a button. The private room is spacious, clean and equipped with anything you may need for your overnight stay. The room service team take into account your dietary requirements and offers options for all your meals.

Was there on the emergency on a Sunday morning, very professional staff, excellent infrastructure, no waiting line, overall excellent.

I had an ACL reconstruction surgery with Dr Gardon and my experience was great, even though it is rough to have this kind of procedure. All the nurses were absolutely wonderful with me; I could not have asked for a better experience.

I have never been ignored in a hospital, not even in the same unit, but this time it was different. I was seen by the doctor Raphael Augusto Travernard Neves de Oliveira CRM 119677, he asked about my symptoms, I explained that last year I had a migraine attack for 2 months (I was even admitted to the same hospital, in addition to undergoing several tests), finally I was diagnosed with anxiety and chronic sinusitis due to low immunity. After I explained my entire case, according to the doctor and my clinical condition in his eyes, I was “just having a cold”. I didn't agree, and asked us to do the tomography, detailing that I had done the last tomography in less than 2 months, as it was exactly the same. I left there with a prescription for antibiotics, 2 types of corticosteroids, painkillers and nasal wash, as I had a cyst preventing drainage. But to the doctor it was just a cold. DETAIL: the doctor always laughed when I said that my pain was a grade 7.

On 10/23/2023 I was admitted to the hospital to have my cesarean section, so far everything was fine, everything was perfect with the service. However, my newborn was born with a lingual frenulum and no one from the medical team informed me about this. For me, A VERY SERIOUS MISTAKE, especially because the test in maternity is the law. I had a lot of difficulty breastfeeding even with a full breast in the hospital and no pediatric doctor gave me any guidance. One of the nurses told me that the pediatrician on duty was asking me for permission to take the formula, as the right-handed man was showing low blood sugar levels and NOBODY... gave me this very IMPORTANT information and obviously I didn't accept it, as my chest was sore. so full. I was discharged on Thursday 10/26 and only found out about the frenulum on 10/30 when I went to a private pediatrician, by which time my son had already lost a lot of weight. Since 10/30 I've been fighting with my little one, where he needed surgery on the lingual frenulum and only now after almost 20 days did my son start eating properly. I was extremely disappointed with this and even with the information that my son was born at 37 weeks, and the correct one was 39s and 2 d. Unfortunately, I am very hurt and disappointed with the negligence of the professional who was supposed to inform me of this very important information. The rest, such as the nursing team, cleaning and food, were all wonderful.

Great service, I was hospitalized for 3 days and received very good service from all the employees, especially Isaac, the kitchen and Fran from nursing. I recommend!

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Was in Claraspital for air in stomach, I was given drip and inj in drip. Was told not to eat. What inj did they give me in drip that burned my insides from my mouth till my throat. If I eat or drink I'm in a lot of pain. Asked nurse why I'm not allowed to eat. Was told I'm having operation. Was there for 4 days without food or water. The doctor did not discuss it with me. The lady who went for operation day after I arrived never came back. I asked them where she is was told in another room. I think the Keller her. NO DOCTOR HAVE THE RIGHT TO DO WHAT THEY WANT WITHOUT DISCUSSING IT WITH THE PATIENTS. AND THIS WAS ONLY A DRS ASSISTANT. Dr told my friend she don't have blood, they will admit her to give blood in vein. When she went to spital she was given 2x document to sign which she refused after reading them. The document was to have stomach test from mouth and down. She was not given blood or Iron tablets yet she don't have enough blood the test results showed. When asked about it the dr told her it's ok. She can go home after staying in claraspital for 2 nights. How can anyone trust drs if they lie to people. PLEASE BE CAREFUL IM THINKING THEY ARE TAKING BODY PARTS FROM PEOPLE. After taking vaccine in Basel many people ended up in spital sick. Some cannot walk, some are bedridden. I must add that all the nurses was very nice to my friend. It's just that it's not nice for a doctor to lie just to make test on patient. 2022 I went to Claraspital for pain in my stomach. They did a scan after making me wait more than half an hour after the scan I got a big blister on my stomach. I told the Dr and was told it's nothing. I was very uneasy about it. There was something round on my skin. The dermatologist gave me 3 x cortisone injections but it never went away. Another Dr removed it by operation and there was something as long and thick as my small finger and was black in colour . What did they put in my body? I will never go there again. They only want to operate. The lady who was in the ward with me was so happy that she's going to get better after the stomach op. She was British. Unfortunately she never came back. The nurse was going through her handbag. It's a shame. What are they doing? Taking out body parts and selling them or reusing them like kidneys/ heart/ liver/ and so on. Please if you want to live do not go to Claraspital.clara hospital in Basel. In 2018 the Dr wanted to operate on me she tried to make me afraid telling me I will die if I don't have the op. They were giving me big doses of mofin till I stopped them. Today 2023 I'm alive, my stomach is ok by the Grace of God If you want to live DO NOT TO TO THE HOSPITAL. Every time I went there I was told OPERATE. NO WAYS

Great hospital, do all the truly necessary procedures, pretty good communicating staff and waiting time is ok. Running a hospital to this level is quite an achievement. Many thanks to the staff, it is reassuring to have you around.

I wasn't going to write a review (I'm so over all this), but I feel compelled to after reading a review that was extremely similar to what I experienced here for COVID-19 treatment. I tested COVID-positive on January 3rd and started Paxlovid. I saw my neighborhood doctor on January 4th. I am vaccinated (and boosted) but am at high risk with asthma. I was given steroids and breathing medicine. I was instructed to go to the hospital if I got worse. I got worse. The following evening, my oxygen dropped below 80. Scared, I called an ambulance and requested to be taken to this hospital as it was supposed to be the best. They took my oxygen in the ambulance and immediately gave me oxygen. I was on oxygen the whole time in the ambulance. I was taken off oxygen when I arrived as my saturation reached the high 90s. I requested the antiviral remdesivir. The doctor refused to give me the medicine. I explained how my condition worsened despite days on Paxlovid, steroid injections, oral steroids, bronchodilators, and rescue inhalers. He could not have cared less. I requested to leave as the doctor was not going to treat me (he charged me, though). The doctor told me there were other ID specialists. I requested to speak to one of them, and the doctor left. While waiting, someone else came in and said there were no other ID specialists there, so I paid and left. It should be noted my saturation had fallen to 92% by that time. I struggled at home with symptoms for the next few days. I continued testing positive after completing Paxlovid. My condition worsened, and I returned to the neighboring doctor about a week after leaving the hospital. Still symptomatic and COVID-positive, he examined me and found pneumonia. My labs were also abnormal, showing evidence I had developed blood clots due to COVID-19. He prescribed medicine for pneumonia and clots (which worked). All this could have been prevented. Trying to get my medical records from this hospital afterwords (for insurance) was like pulling teeth. It took forever to get my records, and when I finally did, I was shocked. The doctor noted that I said things I never did. My signature was forged on the documents. Worst hospital experience ever. Very expensive and received no treatment. The administration is a nightmare as well. Avoid it if possible.

We have been living In 3 different countries for the past 9 years, never experienced anything as bad. We have a a top insurance but they “suddenly” only excepts credit card payment. Stayed for additional 5 hours because they did not let’s leave. No one speaks English except the doctors. However, doctors are very competent and reason for not one but two stars.

Absurdly (like, for real) expensive for a very mediocre level of service. I went to the urgency center, and i found it very useless that on every stage (reception, triage, first and second doctor) they asked me the same questions. The doctor took more than half an hour to arrive. The receptionist has misinformed me and I did a very expensive (since I’m traveling abroad) call which wasn’t necessary at that moment. Also, several times there were several people coming in at a time, also unnecessary, certainly didn’t create a feeling of comfort. The room in which I was attended was small and the door was never closed.

Extremely negative experience, after having traveled more than 100km and 3 weeks of waiting for an appointment scheduled for December 4 at 1:20 p.m., for possible breast cancer, I learned on the spot that it had been brought forward to 9 a.m. without being informed . Despite the advance of almost 30 minutes for each patient, the two doctors present categorically refused, without even coming or apologizing to carry out the planned examinations. Probably a golf course or a houndstooth hunt planned for 4 p.m.??!!!. No consideration or humanity on their part. So I stay with my anxieties and my doubts until a possible another appointment.

Hospitalized for 5 days for an operation, everyone was charming, caring, very caring. Thank you all

Very nice staff the doctor and teacher very attentive put us in confidence little disappointment for the toilets of the reception not clean and only one in service