Benign bone tumor treatment in 529 Oncology and Orthopedic surgery clinics worldwide

I had to attend the oftalmología urgencias department and the four staff present treated me fantastically. This was on Saturday October 7, and they were busy all day. I had lots of tests and was given an appointment to return on Monday to the main department for a revision. Spain really has the best public care in the world, I'm sure of it. Muchas gracias.

The urgent care facility is dirty, poorly organized. The staff engages in unsanitary practices: trash receptacles-including those that take hazardous waste are left uncovered, and you often see trash littering the floor around the trash cans. Also, multiple patients are asked to sit and lie on the same paper covering on the examining tables. I saw this in multiple examining rooms. The doctor who cared for me, Manuel Luis Gomez Blanco, was rude, impatient and haughty. He tried to dismiss me after treating me for only one of the ailments I came for. It was a very unpleasant experience, but I was able to get the treatment I sought. I just should not have had to deal with such an unprofessional environment and uncaring treatment by staff. I am fortunate my ailments were not life threatening.

I didn’t even want to give you a star. First this La Paz hospital is not friendly to English speaking patients. For international tourists or expats! You will die here . I brought my daughter to their ER. She was having shortness of breath..due to her asthma exacerbation. they made us wait for 3 hours but no treatment given nor tests done. Horrible private hospital. I went to see the doctor to tell her that my daughter needs to be nebulized. Instead of talking to me properly. They sent me out because none of them speaks English and they said wait to be called ! For 3 hours of waiting nobody gave my child management nor diagnostic procedure ! They didn’t care as to what I was pleading for . i will complain to Adeslas my health insurance and will make a report on this . I’m a dermatologist and a medical journalist from the philippines. I know the management to asthma very well. Their doctors/ nurses are all rude and with no empathy to patients. They should have. English speaking representative for the tourists coming to Spain. It’s pathetic that they have no treatment .-

Awful. Patient Management is closed when it have to work. No response via phone to ask why you must pay specific amount of money and for which services. Huge respect for doctors, but management of clinic is awful and they deserve even less than 1 point out of 5.

After almost 30 hours, they still don’t know when they can perform surgery on my kidney stone. They only gave me 5 glasses of water! When I asked them about my situation and the plan, nobody answered! I’m thirsty, hungry, and in pain from the stone for more than 1 day. This is simply the worst hospital I have ever seen in my life!

Unfortunately but I have a pleasure to have surgery on pancreas cancer here. UK NHS said its noopetatable😬. The rooms 10 stars out of 5🙂, super clean, staff constantly checking on you, everything went smooth and pain free(thanks to epidural and painkillers). I have been sent home when I was ready, no complications and, 7 month out and good so far. Highly recommend, plus beautiful town which I was able to see before surgery.

I want to thank the surgical pavilion, second floor, for how they behaved with the patient Pilar Sánchez Moreno (room 18) until her last moments. Thank you to the doctors, nurses, assistants and all the staff, not only for their professionalism, which is impressive, but also for their humanity and empathy. WE HAVE TO THANK THEM AND APPLAUD THEM NOT ONLY IN A PANDEMIC. It's a shame we forget so soon THANK YOU BIG

I am very grateful for the treatment my father has received in the surgical ward of this hospital. All the staff have been exceptional.....this is QUALITY HEALTH! Thank you!!!

I wanted to express my enormous gratitude. to the colonoscopy and endoscopy team who worked today 09/26/23 for the treatment received by the doctor, anesthetist, and nursing staff. Etc. I wouldn't want to leave anyone without congratulating them. Thank you so much everyone

Went to the emergency and had to wait 4 hours! I was in the most pain of my life and instead of giving me priority, they simply didn’t care. After the absurd wait I was given TWO pills which one of them I vomited after. Worst experience ever!

A fractured my feet 2 days ago. I thought it was my ankle on the side, That’s what I told them, they checked it and it was good. Then, they also decided to check my feet as well just to make sure that everything was good. It wasn’t. I went without appointment and obviously I spent many hours there. They are busy working hard. You have to be patient, but is easy when you have such a lovely, friendly and caring staff. Thank you very much guys !!

After 2 hour wait after check in (no other patient in the er) we realized they had completely forgot about us. terrible intestinal pain, swelling, for days. My wife was seen by a med student, asked a few questions, came back and sent us home with exact same treatment she had been taking, telling us to come back after a few days if it didn't improve. It's been 4 days, we are at the ER in Brussels, it's worse, none of their recommendations worked. We just received the bill: 450 euros for a 10 min conversation with a couple incompetent med students. Shameful.

I had a successful surgery (Hysteroscopic myomectomy) in this hospital. I’m so thankful to Dr. Ishikawa and the nurses from Gynecology Department.

I dont recomend this place this place for baby’s there is no kindness for babys and no explantion before test,ganka and hifuka saiyaku doctor’s this is not hospital its a training center for new doctor’s and thers test’s.if you need to be a tester for them i recommended this hospital.

The doctors are very helpful and talented.

I am shocked at how mediocre and overrated this nationally famous clinic is. Even as an international, self-paying client my appointments in late 2022 were continually mixed up and, worse still, the 3 weeks of extensive diagnoses were inconclusive and they recommended cortisone for the pains throughout my body, claiming there was no alternative to this treatment. My pains steadily increased and at one stage I could no longer get out of bed without help. I finally visited a microbiologist in Hamburg who correctly diagnosed the cause, and with a simple change of diet I was pain-free within a week!. I am now completely off cortisone.

The worst childbirth that you could imagine! Unfortunately, we chose this clinic for childbirth. At the 39th week Dra. Laura Muñoz Saá said me, that labor induction was needed. Although we did not agree with this, but we trusted her words that everything will be fine and that it is better for me and child. The doctor assured only about the advantages of induction of labor. However, there was not a word about complications and possible consequences. Although everything was written in the informed consent. After the start of induction, irregular labor began (opening from 2 cm to 10 cm per hour). I screamed from pain and begged for pain relief due to excruciating pain. Everyone just said that I should breathe, and I will never forget the words of the anesthesiologist who came to install epidural anesthesia. He said "all women give birth, what do you mean you can't sit down for 2 minutes?" In those moments, I prayed that it would end soon and barely sat through those 2 minutes of hellish pain. After the examination, the doctor on shift told that the cervix was already fully dilated and the child was in distress. I was told that a caesarean section should be performed immediately. To go through hellish pain so that it ends with an operation is not the worst. The worst thing is when they start making an incision, and you say that you feel pain, just pain, and not the feeling that something is being done. In response from the anesthesiologist, I heard "don't make it up, you can't feel pain." No one but me will understand the torments that I went through and that left a mark on my heart forever. The most beautiful day of my life became one of the worst for me due to excruciating pain and a feeling of helplessness. When you beg for pain relief, which they still think about giving you or not, because they don't believe that you can feel such unbearable pain. The only thing that was at the highest level was the help of the nurses and the matrons with the child. Thank you very much for your work and help!

My parents have been getting treatment at this place since 2018 and since it's doors first openend then, the customer service and quality has gone down by a lot. They are taking on too many people and they are loosing sight of what matters most: the patient and their family. I lost my father recently and I am sure that his doctors at the CUN could have looked after their patient more in detail rather than making us wait for hours sometimes and the most difficult part was for my dad or me to get a hold of his doctors. The ER room service is also basically non existent. I will never use that Clinic again. Great doctors, latest Tecno but not attention to detail and bad administration.

I was lucky enough to be hospitalised here (you know what I mean) : without exception the doctors, nurses and auxiliaries were nothing less than superb. I thank them all!

Private hospital based in Pamplona and Madrid. It is worth making the trip to attend any of its specialties, which are not few. In my case, they have given us endless possibilities. All staff are attentive, they explain each intervention/treatment in detail and work with insurance. Everything is organized and they have professionals for everything. Appointments are usually on time, the waiting time in the room is short. There is a parking lot right in front. We will repeat and I recommend this clinic.

An incredible service, the best hospital I have ever been too. Bedside manner from doctors, nurses, and all staff is fantastic

Well visited a doctor for the first time was good different and got all my answers...

I have a RDV for the 9th of june at your clinque with the anesthesiste at 4:45 with Dr LECLERC please confirm

I have been tryi by to call the clinic for the whole week.I have a problem with my registration and I wanted to clear that up. After one week somebody answered… my french is not perfect and the staff on the phone couldn’t wait until I noted the correct phone number. They just hanged up and I still don’t have a number. It would have been hilarious if it wasn’t like a serious medical place.

Not possible to schedule appointment via phone, only email. Very long waiting time, appointments are always late for 30-60mins or longer, and management does not notify about delays, patients time is not respected at all.

**^Racism warning. I met with Dr Raquel Vieira to have my implant taken out as me and my husband wanted to start trying for children. Firstly she wouldn’t let him be in the room even after I insisted. Then during the procedure she proceeded to tell me “COLOURED men like to have many wives” and told me I needed to “really check” to see if he had other wives, and children I didn’t know about. This was extremely shocking to hear, coming from Sweden and the U.K. I felt very uncomfortable as she was stitching me up I was in shock and felt very unsafe around this doctor. I can only imagine how she would treat me if I was darker skinned or god forbid decided to make her my doctor for my pregnancy. Very unprofessional and unpleasant let alone racist and illegal.

The service too bad I’m trying more than 2 months to take appointment to show exams to the dr their phones never answer! They never respect people

Poor service

Normal care without differentiation, for example from a public hospital, in the dermatology service it was not possible to detect the origin of my father's skin problem, only after going to a dermatology consultation at CUF in Porto

I was received with professionalism and friendliness, I also spoke a little with a doctor and a nurse, they were very attentive

I had a horrifying experience with Manuela Soares. I do not wish to post my personal details here, but this woman should NOT be allowed to see patients. I filed a complaint and the hospital said they “investigated” but didn’t contact me or make any attempts to solve this issue. Better to be safe and go to Luz Hospital.

I've been to this hospital 4 times in 6 years and always had a very good experience (as good as it can be while sick or injured). Staff and doctors are friendly, speak English. It's well organized, services are pretty close to each other and we're given good guidance. The service coverage by insurance is excellent, I've gotten out of here with consultation + 4 exams done including multiple X-rays and blood analysis paying only 20€, while clinics charge 70 for a basic consultation. If anything, material seems insufficient: I've seen cleaning staff having to ask doctors for gloves and my doc's computer froze regularly, stalling the consultation ~15 mins.

Simply disgusting quality of service from the administration. I give them one star! Alternatively, the hospital management enter the kpi for their work. The more people you serve, the more your salary will be, because it’s unbearable, they do everything they want, just not their work.

I was honestly concerned because of the overall evaluation and some unsatisfied customers. I visited this hospital recently, and I am satisfied with the services used. Everything was smooth. Everyone was nice and helpful, from the receptionist to the nurse and people passing by. I have nothing bad to say, but this hospital deserves a higher rate.

Here is an outrageous thing that happened to us at this hospital: My wife and I went to the hospital as she needed to be seen relatively quickly by a doctor. We asked how much it would cost and they gave us a price. We accepted, went to the waiting area, saw the doctor and went back to the counter to pay. At this point, they tell us a completely different amount (twice what they had previously quoted) and just say they made a mistake. We explained that we understood but that we wouldn't pay this new price as we based our decision on the previously quoted price... Especially since we waited 2 hours in the waiting room and they would have had the time to come and tell us it was a mistake at which point we could have decided to stay or leave. But they just did it after the fact and expected us to deal with it - I think that this is very very poor business manners. You can't quote somebody one price and then completely change after the fact and expect them to pay. Now we have just received a letter from the National Judicial system asking us for an outrageous amount of money because of this incident which was their fault in the first place. One of the worst example of how NOT to run a business.

To make appointment in this hospital is very hard. I was speaking with one person today, after 6 times calling and nobody responded!! Every time is like this. If you want to make appointment you should call in the beginning of the month, if you call after, they alreday made appointments. If you call first days in month the system is not working. The technician can't open the system?? Hey what is this?? If you can't make simple things, give the work to somebody else !!!! That's not normal.....What is working???? I need to make every month calls and calls. Worthless, they can't make for you even appointment.

What a wonderful hospital. We had a pre-operation visit today, and from the reception to having our nurse consult, blood tests and X-Rays done, each and everyone we saw, were so kind, and explained everything in detail as to what was going to happen step by step to make us feel as comfortable and relaxed as possible. I highly recommend this hospital. Thank you 👍

Referred by Luzdoc to Urgencias on Tuesday 31 October. Everyone we encountered was extremely helpful. Special thanks to Dr Issy and Dr Pedro who reassured me with their professional competence. Nursing staff were very caring. Waiting in such medical circumstances is expected and inevitable. All staff spoke English without any hesitation, for which I am grateful as unfortunately my Portuguese is not to that level. I thank everyone for their assistance and treatment.

Very nice people and very professional doctors at this hospital so the 2 stars are for them. I had a cut in my lip and needed stitches. The very friendly Dutch speaking doctor put in 4 stitches. Good job. But than came the bill. The treatment took 15 minutes, sedation and stitching. The bill: 1100 euro. A totally excessive amount of money for the work done. 2 Years ago I was here also for 6 stitches in my face and than I had to pay around 350 euro. There is something seriously wrong in our society if you wanna make that much money over the backs of people that need treatment. HPA, you should be ashamed. To the CEO of this place, try to look in the mirror and say out loud, 4 stitches 1100 euro, and than keep a straight face.

I went there to give birth and it was a wonderful experience! From beginning to the end I felt heard, comfortable and taken care of by a very professional and kind staff. I have to mention specifically the nurse David de Sousa, who goes beyond his duties to make new parents feel secure. He is so helpful and always kind and highly professional. Also the nurse Angela Mendonca who is so passionate to help and make a great environment for the moms to be. Of course Dr. Paula Pinto, who was so professional but also kind and supporting during the whole process. Overall wonderful experience. Would highly recommend it.

Booked an appointment for 10:30am, by 11:45 I had still not been brought in to see the doctor. Since I took time from work for this appointment, I had to leave without seeing the doctor. There are much better private hospitals n Funchal that keep to their appointments. I recommend you go elsewhere. Da Luz is often a good option.

We were visiting Madeira when I got ear infection and had to visit emergency department. Service was really quick and effective. Everybody spoke english very well. Doctor knew what she was doing. If you are travelling and have travel insurance and need help, this is the place to go.

I have had dialysis here on 3 occasions and must say I wasn’t happy with the service here,my appointments always over an hour late and when I got back to the hotel the restaurant was closed thanks to the hospital.I’ve had two mishaps here with the staff when I come off the machine I bled really bad and no one rushed to help me.they do things in there own time and they never made me feel welcome and also a languages barrier here. I would never go to this unit again they do half of job.our nhs do a far better job than hcb Benidorm.

I came (with no appointment) for a dental X ray. The wait was only 25 minutes. The staff were very helpful. The hospital was busy but very clean.

I was admitted to HCB on Weds 6th September, for hip replacement on Thurs 7th Sept to be carried out by Dr. Barcelo. Unfortunately my procedure had unforseen complications which resulted in a predicted 4day stay extend to 9days. Apart from the anonymous blood donors without whom I would not have survived my operation, I owe a debt of deep gratitude to Dr. Barcelo and all the nursing staff on floor 2. The care I received was amazing, 24hrs a day. Once again ,thanks and gratitude from the bottom of my heart.

I don't know where to start from,I had a fall on Oct 7 2023 and ambulance took me to ED,I was attended fast and though I was high with green whistle but I can still say all the staff who attended me was very supportive. Mind it I never been to hospital in my full life. After I came out of theatre, I moved to orthopedic ward,some ward5 ..sorry don't exactly remember, but the Nursing staff there was so helpful and supportive they really tried there best,they talk positive they listen you ,understand you and took care of your dignity and privacy,after a week I moved to.plastic OMG the Nursing staff there was like an angles sorry I can't name anyone as they all were the best including an Asian uni student.what a great level of skills and patience the staff have.thank you very much all doctors and nursing staff to fix me up and taking a great care of me.will surely visit in person to pay my gratitude and to say thanks to all once am completely recovered. Wish you all a very merry x mas and a happy new year. Regards

You've been fantastic! Your positive attitude and kindness reassured my family that I was being looked after, and throughout my stay I felt I was in good hands. I am now feeling stronger, and I am feeling much more hopeful about my recovery. Kind regards, Saba

We were ask to attend for an elective planned surgery. This is a second procedure follow on from the first. The 1st admission process was smooth with minor hiccups that we overlooked because we were happy with the surgical outcome. The second procedure we were aware that we might be the 3rd listed for surgery. We were advised to attend for pre-admission procedure at 6.30 am. We did as we were told. The nurse advised us that we might be called in at 1130hrs to get ready to be taken to theatre. We waited, waited and waited and no call for theatre or a decency of an update on the delay. We attend RMH at the surgeon request which we know is best with the expert in the field here. We attended as private patient in a public system. We don't have any problem with that arrangement either. But someone who is highly anxious with heighten anxiety and a delay such as this is entirely unacceptable. It further exacerbated with such appalling poor communication. Providing the best health care does not stop at surgical outcome alone, but how the patient and the family made to feel the entire experience will be what constitutes best health care. I don't know this is a result of poor training where empathy is out of the window or complete complacency of the public system. If one were to admit to ED, with no bed within 4 hours will be a red flag. Not until we approached the reception staff we received an update. What has been a good encounter is tarnish by such lack of attention to basic courtesy of good communication. Very disappointing today.

I was travelling from England on a motorcycle with friends to travel through the Pyrenees and the alps, it was the most beautiful sights I’ve ever seen then into the Black Forest, then I had a terrible accident and was smashed up badly, I was take by helicopter to university hospital where they repaired my broken bones, they saved my life, they were very good to me and I will never forget, I was in hospital there and back home for a couple of months, the end result I’ve led a near normal life, thanks to the surgeons who expertly repaired me, I will never forget,

i went for my yearly check but was told it cant be done if i do not have one of the 3Gs. i was told to get another appointment although the hospital websites states otherwise.

Every time I go there there is a different doctor. This time she spend most of the time typing away and looking at the computer. She was friendly but I got nowhere. For the past two years it's always the same. I have severe pain in my back and a few other parts but it's always a complete waist of time.

Thank you so much for everything you do for your patients. It was a long wait but everyone was kind and kept informing us of wait times and set expectations appropriately. It's such a tough job but you guys are really amazing. I can't say enough kind things about all of you.

Although we are in zone for Middlemore Hospital, we have travelled to the birthing unit here twice. The birthing rooms are clean and tidy. The staff are very helpful. You have your own dedicated nurse while you are in labour. The nurse does an amazing job taking care of the birthing mother throughout the entire process. There are family rooms, and tea facilities for spouses and extended family. We also went to the Tamaki ward for after birth Care for two nights. They have sleeping arrangements available in the room for your spouse. Staff in this ward were fantastic and helpful. Again there is a family room and communal kitchen. Overall the hospital is pretty up-to-date and tidy. My only concern is parking. The car park tends to get full quite early and the parking fees are astronomical. If you are a genuine patient, you should be offered some sort of parking subsidy.

Thumbs up for all the doctors and nurses of Ward83! My dad stayed at room 3 of the high dependency unit, so touch of how hard all staffs taking their duties and so proud of your job and the kindness and loving heart!!

I hade a spine surgery 2 days ago. Thank you Dr Barnes a fantastic job. and Dr Graham .thanks all hard working nurses, they are very friendly, and always look after me. It was absolutely 5 stars

Excellent service and very satisfactory! I had an open heart surgery here and I feel like home . Everyone who works there take good care of me and always there when needed. Thank you for your service ❤️

Had hip replacement surgery and Mercy made it an absolutely top experience. Thanks so much to the nurses, surgery team, physio, caterers, cleaners. Everyone made the procedure as painless as possible.

Got seen very fast for a simple broken ankle. All the staff were super nice and professional. Couldn't have gone better. Other than the broken bone part.

Absolutely amazing staff. Every single one of them. The nurses are wonderful especially Sheridan or Sheri as we called her. She is one of the best nurses I dealt with. Sharon is also a wonderful nurse. The surgeon Dr Segar is the best around and the anaesthetist as well. The best hospital I've stayed in. Big rooms, great food and lovely staff.

I went To this facility. For A asthma attack that was Induced by A infection The wait time was very long though. This is understandable as they were Short-staffed. The nurses were lovely. And took good care of us. The issue I came across. Was the doctor? At this point I had been Coughing to the point of not being able to breathe and almost throwing up for 2, maybe 3. Hours The nurses moved me to a room by myself so I wouldn't disturb. Other patients? But when the doctor finally arrived. She looked at me with a raised eyebrow. And accuse me of faking it. I was In shock Not 5 minutes into talking to the doctor. She says "Your coughing has picked up a lot since I came here." She called it convenient. She sat there looking at me not giving me Instructions But she did give me a asthma inhaler. Something a nurse had already done. She proceeded to interrogate me. And ask me what I was trying to skip out on. This was because I had asked for a medical notice To give to my strict school. This blatant disrespect completely ruined The experience I was already exhausted from a being late. And having coughing fits every 5 seconds. And then I had to deal with that. To be honest, it seems like a decent facility. I think I just got unlucky with either a too tired or too unprofessional doctor.