Drug-resistant epilepsy treatment in 563 Neurosurgery and Oncology clinics worldwide

Most caring nurse John and Dr Mona; took the time to explain and go through everything each step of the way. My son was looked after and felt at ease despite his fear of needles. He’s feeling much better. The whole ER experience was smooth and efficient.

Mediclinic (all hospitals) offer exceptional healthcare services. We opted for ParkView and I have to say that Doctors and nurses are truly amazing, demonstrating professionalism in every interaction. The rest of the staff also maintain a high standard of professionalism, ensuring that patients feel good throughout the process of being admitted. What stands out is the patient centered approach. The staff is patient and attentive, making sure that what you need they deliver with kindness and efficiency. This level of care extends to the discharge process as well, where they thoroughly inform patients about necessary paperwork and follow-up steps. The hospital itself is impressive. It's well organized and meticulously maintained, creating a comforting and reassuring environment for patients and visitors alike. In my experience, Mediclinic, as a private healthcare provider, it’s very good and I will continue using their services. Recommended ✅

I recently had a surgery there. The staff really made it as easy as possible. I had a delay with my insurance and the surgical coordinator Claire was incredibly compassionate and tried her best to sort it out so that I was able to have the operation as scheduled. The surgery went really smoothly, thanks to Dr. Zakir and the rest of the surgical team. The nurses (Rose, Reshma, April and many others!) who took care of me were really helpful and made my stay as comfortable as it possible can be. Overall it's been a highly positive experience. Thank you for the exceptional care and support!

Always a good service with Mediclinic Welcare. Especially my experience with my Dermatologist Doctor Betsy Narayan.She was very informative, she takes good care of her patients and answers all questions.More importantly she was able to address my skin problem and now i feel amazing. Also Nurses here are very nice and assist you with everything.

Exceptional experience with Dr. Amera! Her extensive knowledge, compassionate care, and tailored nutrition plans have transformed my well-being. Grateful for the positive changes in my health and her ongoing support. Highly recommend for anyone seeking expert guidance on nutrition and a healthier lifestyle!

We were privileged to attend an antenatal workshop arranged by the hospital for to be parents. It was a day long workshop and carefully addressed all the concerns and worries a new parent may have. It was an interactive and a very insightful workshop. Many thanks to the team working at Mediclinic Welcare for their compassion towards new parents. Would totally recommend this hospital for a joyful pregnancy experience.

Fantastic experience on two seperate occasions. I saw the Dermatologists and had bloods taken. Professional and friendly staff. I highly recommend their service.

Posting on behalf of my unwell partner, Helen. I had an email on 21st September cancelling her appointment in the ‘long covid clinic’ (she doesn’t have long covid…) and assuring a deposit refund in due course. It’s now two weeks later and no sign of the refund, which is not an inconsiderable amount of money. Very concerned about why they can’t seem to access our money (and other peoples by the look of it) to return it to us. We also thought it very bad practice that the cancellation email was a ‘no reply’ address and they don’t appear to have another email address. I have contacted them via their website contact form but of course have received no reply. I will now be contacting Citizens Advice regarding how to progress with this issue. In Conclusion: BEWARE.

This clinic is appalling. The only good thing about this clinic was the doctor who I saw who has now left - speaks volumes! My appointment was cancelled weeks ago and I STILL haven’t received a refund. I never received a copy of the doctor’s letter and neither did my local GP surgery which is partly what I paid for in my initial fee.

Good treatment center. The doctors and medical staff are wonderful. They performed an operation on my husband and gave him back the ability to walk. My great gratitude. There is a minus, but it relates to the city authorities; parking spaces have not been thought out. This is some kind of horror!!! Parking is impossible. A line of cars along the road from stop to stop and beyond. There are no places for disabled people at all.

26.10. In 2023, I had an operation to remove a neuroma (neurosurgeons Kakaev A.M. and Stankevich S.K.), everything went well and I am very grateful to them, professional, polite and attentive doctors. All the service staff are good and know their jobs. Thanks to this center for its work.

The service staff is good. But neurosurgeon A.M. Kakaev and Stankevich S.K. butchers. All they have to do is cut up the wild boar and separate the fat from the meat. A neuroma formed at the suture of the ulnar nerve after neuroplasty, which caused pain in the fingers. At the consultation they said that it would not be a problem to remove the neuroma, it would not affect the motor skills of the hand, and the pain would disappear. As a result, the integrity of the nerve was compromised and the pain increased two to three times.

Drink water taste is terrible. Food is disaster. Often I got completely different meals than the one I ordered or miss a lot of options like fruit or vegetables. You can’t even have proper hot water for tee. Coffee is too privileged to be discussed here!!! All this would have been solved if i wasn’t locked in the nuclear medicine station, but since I’m not allowed to be visited or to go out, i couldn’t provide myself with proper water or nutrients. I really hope when i come back in 6 months from now, that you improve the situation. If i can give you negative star i would have done.

The care provided to our child before, during, and after birth was exceptional. Both my wife and baby are now in excellent health, thanks to the dedicated team's utmost care. We appreciated the English-speaking doctors and nurses, which made it easy to understand our family's health progress during our 5-day stay. While there was a minor concern about the lack of a doctor's visit for my wife, it's worth noting that doctors were regularly visiting for our baby's health. Overall, we are grateful for the excellent service and care received at Helios Hospital. Thank you! ❤️❤️❤️

So far, so good. Easy parking, lovely location, good restaurant. And the service I have received from the 3 departments I visited was 1st class. Well done.

In the beginning, they treated the patient with interest and care. I thank the receptionist, whose name I could not find out, and the reason for this was that she wasn’t present after I left the clinic, as well as the nurse in the surgery clinic. Mohammed

The worst hospital ever, if you’re planning on visiting them you will need to wait hours to see the doctor and while you’re waiting a lot of patients will just get in before you even when you came first! There’s no communication or coordination between the doctors and the nurses and the receptionists, if you’d like to spend all your day in here waiting to get it then it’s the right place for you, otherwise might as well go to another hospital

The rate at this hospital should be 5 stars because the service is very good.. I would like to thank doctor mohammed abotakia for the good results when he operated on my eyes on september 14.. he is very kind especially c kabayan nurse sandra thank you very much🥰..

Efficient and helpful staff. Their app is also excellent in updating results for lab tests or radiology tests. Me and my family have had a good experience in this hospital.

the pregnancy doctors there are very bad unless one man doctor. specially the doctor sukainah is a not good doctor just want take quick action for making surgery by fast time. and for following up will give only few minutes to talk and some subjects of pregnancy are very lack,need go out to another hospitals. ,no responsibility. no care patient. experience there is very hard and complexed.

The one star here ⭐️ is for the new building and equipment. Time management at the ER is a mystery. The staff are nice but will X- ray you for anything even a fever !. This one experience makes me concerned about the stock price and the company performance!

Went to the ER one Wednesday afternoon, around 13:30. The receptionist saw I was in pain and explained I had taken the wrong password ( you have to press "Consulta Permanente"). She helped me with that and in less than 5 minutes I was called and directed for treatment. Waited about 40 minutes and was seen by Dr. Ramon Maldonado Acosta. Very kind, attentive and in no rush. At 15:00 I was already home, having been to the pharmacy as well. The hospital charged 73 euros. I think it was well worth it. I was in a lot of pain & discomfort. Staff & doctor were really nice.

Amazing service. After going to Loulé public and then Faro, neither surgeons were able to get the foreign body out of my toe and I was told to leave it despite agony and not being able to walk. I attended Hospital de Loulé in desperation for a competent Doctor to assist and I was privileged to have Dr Ruben as my surgeon. What a genius! 1.5 hours from initial GP appointment, xrays and surgery and the extraction was a success. Amazing, wonderful staff and beautifully clean, calm hospital. Thank you everyone for my incredible experience.

Staff are very polite, but to get through to the Hospital on the telephone is almost impossible. The recording is absolutely a waste of time, if you listen carefully it says ‘your call is important to us and we have recorded your number and we will call you back’ They never call back so you try again and wait for them to answer, which can be over 30 minutes .

Shout out to Ward One. Spent two days there after surgery. From admitting to discharge everyone was knowledgeable, capable and kind. I found the rooms were amazing, far exceeded my expectations. Special acknowledgement to my nurses who went above and beyond.

Its an amazing 👏 hospital. I had day surgery and all the staff treated me with great care and respect. I was always updated on what was happening and how long each process would be. Food was yummy too 😋. Tip: they usually give out WIFI password at admission but if forgotten, just ask and they'll share.

Not the first time I've been in here but as previously even though it was for an operation all the staff right through from reception to orderlies, nurses, doctors and anaesthetists all made the experience stress free and even, although it might be a strange thing to say, enjoyable. You all do an amazing job. Also a big shout out to the cleaners and sorry if I've forgotten anyone. Thanks so much. Cheers, Peter.

Very bad experience should be closed its not hospital

Dr Ibrahim El Ganzoury is the best diagnostician, incredibly smart and credible, reinstates trust in doctors..Loads of gratitude and best wishes for continued success & wellness

Good medical service. The clinics are running almost throughout the day. Although the service is expensive here, but almost everything there is covered by insurance, and then you will get the service for a very reasonable price.

My 6 years old daughter was hospitalized there and reveived excellent treatment.

As someone who unfortunately had to use the services of your clinic, I am appalled by the treatment. There is no price list, prices are given to users arbitrarily. The services of the nurse were charged, and not even a flasher was attached. Transportation services and if I didn't ask, they wanted to charge me. A very bad experience of a clinic that should definitely be avoided. The doctors and nurses are good people, but the management is thieving and over-bargaining. They haggle as if we were at the market.

NO ORGANIZATION AT ALL!!! Especially in the clinics area, very bad attitude, very rude!!!! ... I have never seen a dentist like Amr Taha Ahmed who has a bad attitude and one of the worst personal experiences with dealing with this doctor. It's my last time to visit and I won't recommend it to anyone..

Wonderful level of care from the pre op assessment all the way through my stay. Each and every member of staff I came across truly cared and did everything they could to make me and my stay comfortable. Also very welcoming to my partner who visited everyday.

Hospital staff made my treatment comforable, pleasant and cheerful. They show professionalism . Everything was up to date, prompt and done efficiently. Excellent treatment done by the surgeon and her team on my eye. I give my full credit to the staff and the hospital. Thank you.

My whole experience at Shirley Oaks was the best I could have expected. I was a patient at Shirley Oaks when it first opened in the late 80's and it has since then become my hospital of choice. From the senior nursing staff to the catering and housekeeping staff, everyone of them where extremely professional, caring and friendly. I enjoyed my stay on the ward. Many, many thanks to all who looked after me.

When I came out of hospital I felt a lot happier and more confident than when I went in, knowing that I could only improve. The staff were excellent at all times and guided me through every phase of my stay. For and on behalf of Elizabeth Clegg, In-patient November 2023

All of the staff were very courteous, attentive, well presented, and exceptionally friendly. At all times I was made fully aware of what was going on in preparation for my operation. The whole experience was 5 star. I was very pleased to receive a follow up call following my discharge from the hospital.

From the moment I arrived to the discharge staff were caring, warm, attentive and supportive. Very professional and I felt like they wanted me to have the best experience they could provide. From Professor London right through to the gentleman who provided my food, everyone did an awesome job.

attended the one stop breast clinic, and cannot praise highly enough the whole experience was comfortable and professional from start to finishing the staff at every level were kind, caring, made me feel at ease and really eased my nerves. 10/10

Couldn't fault any of the staff for their professionalism, friendliness and reassuring manner they showed me during my short time with them. Everyone from the receptionist to the consultant were absolutely fantastic. Only one gripe I have is the limited parking on site. We were lucky to get a space but the alternative was a pay & display at a local supermarket. I find this a bit off considering the money I was paying for the treatment!!

The whole team at HCA Wilmslow are absolutely amazing. They quality of care and attention to detail is something I’ve never seen before. Special mention to nurse Rachel who was absolutely fabulous and took such good care of me both before and after my surgery.

Excellent hospital. Excellent urologist Mario Gonzales rooms to perform glass-glass and others🤗

I’m providing a unbiased and true experience of my most recent hospital visit at UNIBE in Costa Rica. I travel frequently to Costa Rica and had the most pleasant and professional experience on two previous occasions while be admitted to the hospital for long term stays from the doctors to the staff members this is why I chose to return. Unfortunately my most recent experience was negative to say the least from my initial checkin to being discharged as I was appalled with the treatment and level of service provided. The intake personal have absolutely no business being placed into these positions as they lack the customer service skills interacting with the public as it appeared they are unhappy providing even the most basic questions to the patient. Upon being released from my procedure the doctor or not even a staff members took a minute of there time to discuss my diagnosis or even medications if required in person. I was just given a piece of paper which I had so many questions as I was unfamiliar with the medications required and diagnosis provided. I have been acclimated in other hospitals throughout the world upon completing a procedure the doctor or staff member would meet you in person afterwards and discuss there findings also any medications if required even if it’s a minute or two unfortunately this didn’t happen. That particular weekend I had been enduring many unpleasant symptoms as I drove two hours to visit the hospital thinking I would have a positive interaction unfortunately this didn’t become to fruition as I was deeply disappointed. I then asked the admitting personal upon being discharged if I can discuss my results with the doctor or any staff member they said I would need to set an appointment with the doctor and pay additional fees for another date. I was beyond disappointed and infuriated as I would need to return another day to drive another 4 hours in total. Once again the behavior displayed by the admitting personal was unacceptable and discourteous. This will be my last time visiting this establishment as the level of service provided was unacceptable especially of a paying patient. I recommend future travelers or foreigners utilize other hospitals in the area which hopefully would have more of a bedside manner when someone is ill and can conduct themselves in a professional manner.

It is the first time in my life that I pay for parking in a hospital where I am already paying for the service of the place.

Rude staff and uncommentable reception.... I had to do rehabilitation but then I was in a small room with two other people, one of whom was very ill and should have been sheltered elsewhere, but instead it was always a huge mess, when I called the nurses at least half an hour passed. now and no worries about turning off the TV at a certain point. I ran away after one day, a nightmare!!! Terrible food and rehabilitation done in the room together with two older people but I didn't see the shadow of a cardiologist, where there was always the person who was very ill..... It goes on only due to conventions... Put the rehabilitation in Papardo!

Visit carried out a year ago for an operation on the hand and still without an answer.. but 90 euros for the visit immediately taken.. very little professionalism from the nurses to the doctors not to mention the switchboard service.. poor!!!

I was admitted to the Rehabilitation Center followed competently by Doctor Ferlazzo. I thank the head nurse Mrs. Rita, all the nurses, physiotherapists and collaborators, for their continuous assistance and availability. The only flaw, contacting the COT is a challenge

Avoid this hospital. So many negative aspects at so many levels. One top administrators is rude and disrespectful to the patients, disregarding the elderly's mental health and feelings. Prices are astronomical that DO NOT reflect any of the services of the hospital. Room sizes are small, all windows with no curtains in Kuwait's constant sunny days! The surgeons are supposed to be highly rated, yet were surprisingly dishonest with their patients treatment plans. The hospital just keeps asking for extra charges over and over. Thats their priority. Keep away as you, the patient, are not part of their primary care at all. Do not put your health at risk here. You are better off going to any other respectful private hospital in Kuwait where the patient's care, comfort, and well being is their primary concern and not their pockets.

AVOID THIS HOSPITAL Although they have good doctors, the building itself can not be called a hospital. Avoid this hospital unless you are able to sleep in bright daylight because apparently their designers have not heard about curtains. The management have no expertise in dealing with elder patients. They are very rude and impolite. The worse experience in our life.

Wara hospital is one of the best hospitals in Kuwait. Here you will get the best care by doctors with very good quality, experience and practice.❤️🤝❤️🤝👍👍👍

My temperature hit 40c in the emergency room and they told me to wait for my turn... worst experience. Doctors prescribed unecessary medications to get some $

Very poor customer service, I called asking about lab tests, before I could finish I was put on hold and transferred where nobody answered. I have then called 6 times but no one answered. You should better.

Horrible experience. They dont treat Emergency patients as emergency at all. No matter how bad your health is, you will have to wait for the "ticket" system and the fact that there is only 1 nursing station for emergency patients, before you go to the actual doctor does not help at all. We faced 2 doctors after about 1 hour of waiting in the emergency. The doctor was vague and rude, did not help at all and even after doctor checkup, even getting a saline drip you have to keep reminding the nurses about it. Not to mention every step you have to go back to the reception to pay some amount. Can they not just total the amount and let us pay at the end? So very inconvenient. Definitely never going back. Also to mention the Pakistani doctor Majed, or Wajed, was horrible. Did not give any opinion to the patient and kept going "yes i see" the whole time. Horrible doctor. should be ashamed

This is my experience and includes my feelings. I can't understand many of the reviews here. The employees were more than friendly and helpful. The nurses were all equal, friendly and accommodating. Personally, I didn't have the feeling that there was a lack of skills here. Regarding the food, I have to say that it was more than varied and delicious. In my opinion, the portions are also completely sufficient and if someone is there just for food, there is also a canteen that offers delicious food, no one really has to go hungry here . I would like to thank this clinic very much for doing a good job at short notice and, above all, more than competently in an emergency despite the high volume. Maybe you should stop seeing a hospital as a vacation or a hotel and be grateful that you are helped here. I have absolutely nothing negative to say. The hospital was clean, friendly and competent.

The family doctor sends you to the hospital (emergency ambulance) and you sit there for an hour in the waiting area, only to be told that they don't have a surgeon and they can't do anything. So this hospital is getting more and more ridiculous. 0 stars if it were possible.

The fact that something like this persists in Germany is another sign of our ailing health policy. I was here on a course. I got increasing pain in the left upper abdomen. I tried camomile, heat and pills. When it got worse on the third day, I went to said emergency room. From here a disaster. I was made to wait, then an assistant came, questioned me, took the typical vital parameters, put in an access and took blood and said goodbye. She worked with long artificial fingernails, which I consider extremely questionable and unprofessional in this area. After another hour, a doctor came, asked how things were going, sent me for an X-ray and said goodbye. Two hours later and a few questions, I found out that this doctor is closing time and a new one is coming. This one came too, BUT. He clearly came from Africa and spoke very bad German. He then wanted to do an ultrasound, I'LL GO ABOUT HERE, he prepared everything and then... he couldn't operate the device. He then broke off, saying there was nothing. I asked what the X-ray revealed. He didn't know about an x-ray, but wanted to ask. He came back after a whole hour and didn't answer me, wanted to send me to a room. I asked about the X-ray, he said bluntly, he doesn't know anything about it, but if anything happened, he'd find out. He didn't go into the blood. I released myself, walked to my apartment in pain, packed my bag and drove home. A look at the blood count made me suspicious, my inflammation levels were extremely high (I used to work in the emergency services) At Großburgwedel I drove down because I almost had an accident, couldn't breathe and could hardly sit up straight. I crawled into the emergency room and was on the verge of collapse from the pain. They took me straight away. listened to my story Doubted, looked at the papers and were amazed. If new blood was drawn, asked for the diagnosis "meteorism", I denied this. Ridiculous. I was given tilidin for the pain. I was fine in no time. Blood work came and the inflammation levels were not higher. An ULTRASOUND was done. Water in the pleural space.... That's simple medicine. Neither the blood was detected, the x-rays gone, and no ultrasound... A shame and actually I should sue the clinic!!!

Did my regular eye checkup here. Waited for long time. The doctor said all fine but I wasn’t sure as I felt some Difficulties in reading. So went to Al Ahalia hospital for another checkup. The checkups done at Mediclinic are lesser and they didn’t go in depth for complete understanding of issues. Will avoid in future. Not worth the money paid and time Spent..

The care I received at this hospital was excellent. The doctors, nurses, and other staff were all very professional and knowledgeable. They were also very kind and compassionate, and they made me feel comfortable and well-cared for during my stay.

The worst inpatient experience! The rooms are not that clean, the nursing staff is so unorganized. They did not keep a proper log of the medications that were given to my son. I had to tell them which medicines which given and which were still to be taken. The nurse station is so loud! The nurses and doctors are extremely loud in the middle of the night and have no consideration for the patients. The quality of the food/meals is horrible too. The doctors here are good but everything else needs major improvements!