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If I could give zero star I would. This is for the emergency service. I woke up this morning with pain in my right hip joint that gradually got worse to the point where I could not sit, bend over, or walk. I could only use the toilet standing up, and could not make any movement from that hip joint and leg at all. My whole leg would feel numb when attempting to walk. Around 10 pm the pain got so bad, I almost called the ambulance. I have been a nurse for 9 years in the hospital setting, I know something is very wrong. I took some pain medications and laid down for 4 hours to have the pain decrease enough to go to the hospital. Thankfully this hospital is across the street for me, so I thought I would use the little strength I had to walk over and be taken care of. The lady at the desk looked at me, checked me in, then called me back up to tell me the doctor will not see me because it is not an emergency. And gave me a list of doctors offices that I could go to. I was not given the decency to be seen or assessed by a doctor, or even a nurse. My hip literally feels like I have dislocated it. What is the sense of going to a doctor’s office when they don’t have xray or any imaging machines? This hospital/ and it’s staff should be ashamed of itself. I would not recommend anyone going here. You will not be taken seriously. I work at Erasmus MC, it is further away, but I will try my luck there in the morning. PS: I just moved to Netherlands a week and a half ago, and started work a week ago. My insurance has not yet been activated but I explained that I could pay out of pocket and had no issues doing so. I would like not to think this could have been a reason I was turned away. But my interaction with the receptionist and the questions she placed emphasis on has left me wondering.

I personally had a good experience. They treated me accurately. Thanks

Excellent hospital, professional and very nice staff.

I had an injury in my head. I went there and you have to know French. People that helped me did not speak nor English neither Spanish. But the attention was good

ZERO. VERY BAD EXPERIENCE WITH THE ADMISSION SYSTEM. I JUST WAIT FOR 9 HOURS TO GET ADMISSION . PROCESS IS VERY SLOW AND DISRESPECTFUL. NURSES ARE THE WORST IN THIS WORLD. THEY TREAT YOU LIKE DOG . NURSES BEHAVE VERY BADLY IN EVERY INSTANCE. DURING CHANGING OF ROOM THEY DONOT GIVE ME A MINUTE TO PREARE MYSELF FOR CHANGING. THEY DONOT TAKE CARE AND ARE VERY RUDE. THEY JUST DONOT CARE. NEVER GO TO THIS PRIVATE HOSPITAL. WORST EXPERIENCE. I REQUEST ALL VIEWERS TO CONTACT MINISTRY OF HEALTH AND HUMAN RIGHTS COMMISSION TO FORWARD MY MESSAGE. WE HUMAN BEINGS MUST HEALP EACH OTHER TO CHANGE THE SYSTEM.

What a fantastic ER and 1st floor ICU staff. We cannot thank them enough for the care they provided to their patients and address the patients' family's concern. My 80 years old dad that was brought to the ER from another facility in a critical condition and Dr. Mole from the ER provided great care and took the time to call us to give updates. When my dad was shift to the ICU under Dr. Tiu's care she was very easy to talk to. She called us daily to report on my dad's health status. We are so grateful to the doctors, nurses for the amazing care they provide their patients especially given the pandemic. They listen to the families concerns, suggestions when we advocate for our dear ones. They work as a team with the family to help the patient. Thank you for your hard work, dedication and care.

May Allah bless all workers and the Government may Allah make us grateful

It supposed to be the best Hospital in the Sultanate. Despite all the expertise and the best facilities as well as state of the art equipments. Still the outcome is not as good as it supposed to be. In order to ensure that the best services are provided the management should spend more time in the field rather than sitting in the offices.

We booked a private room for 20 rial a day and 100 rial deposit. The room is around 18m2 (6*3). Contains a bathroom a fridge and a small extra bed. Its located just beside the normal admission beds. The price is a bit high for the room but there was no other options.

My husband recently had spinal fusion surgery at the hospital. There are so many great things about this hospital, but other things that need improvement. First of all, Cristina, in admissions is wonderful. She speaks perfect English (a huge bonus as my Spanish is basic) and she's extremely thorough and caring. The pre and post op care was also amazing. The hospital rooms are huge, with English TV stations and the accommodations are quite comfortable. Most of the staff (nurses, aides, etc...) are also very caring individuals. What didn't go so great is: (1) At check in we were given the rules of the hospital which requires a family member to be with the patient 24/7. This should be given in advance as we had to scramble to get a dog sitter. (2) Cristina, in admissions, asked us what we had been quoted for the procedure. This is something the hospital should already have, and in the end we were charged almost 23,000 pesos for the hospital's surcharge on the titanium metal used to fuse my husband's neck. Basically, the corkage fee for the metal to enter their hospital. We were not told about this by the doctor who gave us the quote. (3) Most of the nursing staff was great but some would let me husband's IV's run dry with alarms going off. This would cause them to come in and run saline solutions through the line which was a bit painful. When I'd go to see why the nurses had not responded to the IV alarms or our pushing the call buttons, they'd just be hanging around the nursing station. (4) Discharge was a traffic jam. The doctor said we could leave around 10:30 and that the bill was ready. I went to the nursing station to inquire and the sent me to the "caja" (cashier) downstairs who told me it wasn't ready yet so went back to the room and waited 2 hours until I finally went back to the nurses stations and requested someone who spoke English to come talk to me. After that, it finally got finished and delivered an hour later. All in all, a good hospital experience but if they are going to try and market to expats and wealthy individuals, there are many kinks in their system that they need to work out.

Very professional, clean hospital with caring nurses, doctors and entire staff. You don't feel like you are in a hospital in terms of decoration, environment and even the smell. I had an operation and was taken care of really perfect. Can not thank you guys enough. More than 5 ⭐. ( There are also many doctor offices on the upper floors which my doctors were too. My husband need to see another specialist so it was so convenient. The laboratory works perfect too. All in 1!)

Top class hospital with lots of doctor's offices upstairs. Plus there's a frozen yogurt place out front.

I'm really upset with the hospital because before I was discharged they gave me the antibiotic and painkiller medication many hours before I was due to make my bill bigger and they went over the insurance budget and they didn't let me see the breakdown Disastrous administrative staff

What a lack of professionalism: - nurses calling each other “amiga” while tending patients in their rooms - residents and nurses rushing into the patients rooms disregarding any privacy and without any education to greet anyone in the room - nurses setting up a workstation in the rooms hallway, meaning they have no respect for patients or visitors need for peace and quiet - poor facilities and lack of maintenance

In general, it is a good service that is provided, with the exception of a nurse who, without having any idea of ​​how to channel, gave my wife her arm with a huge bruise. The staff is very friendly and the facilities are clean and comfortable. The dark one in the rice is the cashier staff, who get annoyed just because, after almost five hours of having discharged a patient, they go to ask them if the documentation to pay is already there. Without any kindness they answer curtly: we are checking, we will call you.

That day they had the refrigeration at a very low temperature making it uncomfortable to wait for the doctor's attention.

Excellent care from the medical staff who work in this public hospital

Good service from the staff, but it is very slow. They should make the way they serve donors more agile, something that is not so easy to achieve.

It was a great experience! From the gate to medical care, I was treated very well. Initially, I received information that the expected wait would be two hours and I decided to stay calm, settle in and wait. The important thing was to have already gotten there. After all, everything that seems bad can certainly get worse! So, everything worked out! The doctor on duty is super TOP, attentive, very assertive for her young age. The nursing technician Arnaldo with the hand of an angel that I didn't even feel the discomfort of access. For the laboratory exam I was seen by Jefferson and when I thought it was going to be horrible, he was already done!🫠 The doctor who took the shift and discharged me was also great!!! What professionalism, what a high level of this team! Thank God everything was perfect! And my plan is no diamond!!! Thank you, God, Congratulations Emergency Hospital Santa Joana! November 2023

I went to the hospital a few times, both for consultation and emergency. What I can say is that the Hospital is very organized, has very well trained staff, I have always received very good service on the phone. I saw a lot of people criticizing here and I decided to tell my positive experience, it doesn't mean that I didn't encounter problems, such as a consultation that took 2 hours to wait, but in this case it was an isolated professional, I don't believe that the hospital itself is bad, but Like everywhere, there are good people and others not. The rating I give is 5 stars, as most of the staff are attentive, careful and the structure is excellent! In short, Hospital Santa Joana is of excellent quality, has very well-trained staff, they answer the phone and answer your questions very carefully. I attributed my bad waiting experience to a specific doctor, the others were excellent, so a very good hospital, congratulations!

I had to take my 3 year old daughter to the pediatric emergency room and unfortunately I experienced racism from the first contact with the doctor asking me if I was the mother, because my daughter was white. I've never seen a children's professional not interacting with the child, not conditioning, nothing... Super rude, cold, indifferent. I observed her serving a white family and it was totally different. I felt violated. I don't recommend Santa Joana!

Didn’t have nice experience in this hospital at all! Although the doctors and nurses (some of them) were super nice we spent altogether 13 hours in the general surgery ward in the 5th floor and all they did in this time is took blood and urine analysis and did ultrasound diagnostic. It was 37 degrees outside and the person in pain did not drink or eat all this time!!! When I went arguing with them it turned out that the result was long time ready, they just didn’t feel like calling us, of course the reason of pain wasn’t found and we were sent home without any treatment or diagnosis. Not only they left the person in pain they MADE him wait the whole day after which he got worse.

I was referred by my family doctor with a problem related to water balance. I spent two days in the internal medicine department on the 4th floor of building B as an ambulatory patient. The four stars are because, despite the circumstances, the nurses and doctors stayed where they are and try to make the best of the situation, but it cannot be denied that the conditions are terrible. The department can only provide three meals a day, which is surprisingly good compared to the conditions, bedding, a bed, depending on the supply, infusion and adult diapers, medical examinations, water and electricity. Everything else must be brought, including toilet paper, bottled water, cutlery, hand soap, and towels. As an outpatient, for a short time, for a complete examination, it is worth it, but not for an incontinent patient, and I definitely do not recommend hospitalization for an incontinent AND problematic patient. Several people wrote that the nurses do not deal with the patients, are not helpful and treat the patients like prisoners. Yes, this is true in many cases, but personally, if I had to work in such conditions, for such wages, I would behave in the same way, if not worse.

They made mistake in our PCR test…

High quality service and very professional ad helpful staff.

super

Very professional service. Recommend for orthopedic medical visits

The facade is modern, but the contents is like a village polyclinic somewhere in Siberia. The doctor does not bother to read the medical history and does not understand anything. Later, he forgets to prescribe the prescription that he had prescribed for the treatment. You can't get medical help from there. There you can get an overview of how life was in the Soviet Union.

Receptionist was not pasient enough to listen for my problem , almoust hang up on me when i was trying to get information and get appointment , call lasted for about 1 minute))) arrangement issues ...

5 stars for: - quick and accurate problem solving - personnel deep knowledge and comprehensive explanations - additional advices / assessment of other risk factors, even if they are not in initial surveillance/cure - quick and easy booking for procedures/doctor's visit - patient and patient's health centered approach that is aimed to solve the issue or uncover other issues that may be out of focus

My sister had a major op on Monday and the care and love shown to her was exemplary, from everyone from her surgeon Mr Nakade and his team, to the nurses, receptionists, catering staff and domestics. They were amazing with her and with our family. Can not thank them enough. The room was clean and comfortable and nothing was too much trouble. Thank you everyone ❤️

Katie and Sam were fantastic with our 3 year old. So friendly, calm and chatty. Kept our boy occupied and feeling comfortable the whole time. They even had a little Xmas tree full of treats, ready for him to pick one at the end of the appointment. He was also very pleased with his bravery certificate! Thanks!

I was treated superbly from start to finish. Mr Singh explained everything clearly one last time & also checked up on me after the procedure. Cat was extremely attentive & very friendly whilst maintaining a very high degree of professionalism through the night & then Kayleigh took over providing a similarly excellent level of care that morning. Thank you very much to all involved in my shoulder replacement 😊. You all helped make a worrying time much easier.

If someone reads this comment, please share it. And let them send an inspection there, today I saw how a nurse put a pillow on a little babe's face when he was lying5 on his back in the children's ward in the new village of Spiš, that's it's unbelievable what is being done there.

I would like to thank the neurologist for the examinations and treatment. departments. I have not seen such a great attitude of the doctors and all the staff of the inpatient neurological department towards the patient for a long time. Thank you from the heart.

I would like to thank my mother, a 77-year-old blind patient, for the examination at the gynecology department on the evening of September 18, 2023, for the wonderful and humane approach of Mr. MUDr. Unfortunately, I do not know the name of Okály and the nurse. I have not seen such a great approach to a patient for a long time. Thank you from the heart.

The clinic offers excellent service, but they lack flexibility when it comes to rescheduling appointments. I understand the importance of their regulations, yet there should be exceptions for situations like the passing of a friend or other emergencies.

They have a designated client parking yet no instructions, I got a parking fine because of it. When I contacted them about it, i didn't even receive a response. Disappointing!

Dear fellow expats, I strongly advise against visiting that place; regrettably, my interaction with this clinic has been exceptionally unsatisfactory and unprofessional. If you require a written statement of an x-ray for your personal physician, it is too much to request from them; please note that they will not fulfill the task. Additionally, if their staff cannot contact you by phone after booking a service that never materializes, they refuse to reimburse the amount paid by you. When a healthcare professional utters the words, "I've spotted something strange on your x-ray," it shouldn't be taken lightly. This statement carries immense significance for patients, necessitating immediate attention and action by a person in a position of indisputable authority. Instead, you will likely be kept in the dark regarding a possible diagnosis. Rather than providing you with crucial information about your health status, they waste their time taking snapshots as evidence of attempting to contact you. Furthermore, do not be deceived by their advertised prices, as there are numerous extra charges, such as follow-ups or additional tests recommended during the consultation, which ultimately increase your bill significantly. As someone with a medical background who has visited public and private healthcare facilities across the globe, I can confidently say that I have never witnessed such peculiar and potentially unlawful procedures. Unfortunately, some medical professionals there prioritize their financial gain over providing quality care. These doctors may pressure patients into unnecessary follow-up appointments, causing stress, anxiety and potentially wasting valuable time and resources. In conclusion, I strongly advise against utilizing this facility, especially if one happens to be an expatriate seeking medical services abroad.

Specifically surgically, I only take my hat off to everyone I had the honor of meeting, from the doctors, nurses to the support staff, all of whom have my admiration and a big thank you for everything Mirek Kvítek Brno

Very nice, small hospital with very friendly staff. The equipment is nice, a large bathroom and toilet. I was here for surgery for almost a week and it's a shame that they don't behave like this in all hospitals. There are very nice doctors here. Nurses and paramedics are human, helpful, willing, kind and full of humor. Thank you so much, you all made it much more bearable.

Many thanks to Igor Šimoník, head of surgery, and the entire department for a pleasant stay, a truly humane approach. And for an excellently performed operation.

This review is really a big thanks and dedication to Weronika Sowa, my coordinator for months of preparation. Incredibly professional, friendly, accomodating to all requests, responsive and supportive with fantastic communication. Big part of my decision to proceed with Allmedica was because of the experience with Weronika. Allmedica are beyond lucky to have such an impeccable dedicated professional! (Considering coming to Nowy Targ was the most inconvenient option of all - but actually worked out perfectly) Secondly to Dr Lukasz Worchol who performed my axillary surgery. Straightforward, professional and even diagnosed other potential contradictions. I would use his services again. The entire Allmedica team were competent and supportive, even though we were reliant on translations between polish and English. Everything was super smooth and the Anesthesia team - the best, it's really down to the general anesthesia that made my Post-surgery experience shockingly great! I ended up adding additional medical services last minute (thanks to Weronika) dental work with the Dr Skrzypek and the hygienist- absolutely fantastic work. She managed to provide some insights and answers to potentially other issues outside of dental diagnosis. Super grateful. Also a thanks to Oskar and the beautiful girls at reception - you know who you are 😉. I would highly recommend Allmedica and would use the services again.

This clinic is a joke, an appointment with a dermatologist scheduled for September was then moved by Allmedica to December, on November 10, I received another call from Allmedica informing me that the visit had been moved to February!!! You must be in good health to use the services of this clinic; a sick person has a high chance of not making it to the scheduled appointment.

Lack of professionalism in registration!!!! I am moved by the approach. I come in person because there was a problem with making an appointment online, I also couldn't call. I report it to the box at the beginning of the call and ask for help, but I'm sent to the screen at the back. Mrs. Paulina B. will not help. He says he can't help me because that's their procedure. (NOT helping those asking for help???) I will only add that she was not busy with anything except talking to her friends. So I have to waste more minutes. I go to the window again to make sure I remember the doctor's name correctly, I wait because Mrs. P. is helping the young boy, now the procedures are different. Data such as: PESEL number can be heard throughout the entire waiting room. telephone number, address, etc. Truly professional. Mrs. P. only helps me when I ask for her name and surname. He continues to cover himself with procedures. As a result, I book the necessary visit, but in such a situation I give up the other two visits for myself and my daughter. I feel great disgust.

I am a regular patient of Dr. Jim Mathew of Al ghusais Mediclinic He is an an amazing Dr. People once visited him, always meet him. I do remember my child hood days, wherein Dr. used to touch and understand your disease without any support of devices. Dr. Jim is such kind of person, will direct and diagnose correctly. His nurses are also very good in caring patients.

As a patient, I believe it is essential to acknowledge and appreciate exceptional healthcare experiences, and happy to share my review. Front office staffs are efficient and organized, ensuring a streamlined process. Moreover, impressed by the competence and expertise of the medical professionals. The doctors and nurses exhibited a high level of knowledge, skill, and compassion. They take the time to listen attentively to my health concerns, thoroughly explaining the diagnosis and treatment options in a manner that is easy to understand. Their patience and willingness to address all my questions and doubts is truly commendable. The clinic itself is impeccably clean and well-maintained, creating a hygienic environment. The combination of excellent medical care, friendly staff, and a patient-centered approach made me feel valued and cared for as an individual. Kudos to the entire team!!!

Very professional staff .. Dr. Gemini is a very good doctor. She is educating her patients with all related details in a very kind way . Nursing staff are really nice and professional also.

Best Orthopedic Hospital in Dubai. We have experienced amazing care and service from this Hospital during our visits. We are very impressed and happy to see the nursing team members very helpful at all the time especially Ms. Shiny and Ms. Florence. The entire hospital team provided the best service beyond our expectation.

I recently had the privilege of working with Linda as my physiotherapist, in Burjeel Hospital - Dubai Branch, and I cannot emphasize enough how grateful I am for her dedicated efforts in helping me fix my shoulder problem. From start to finish, Linda displayed an exceptional level of professionalism, expertise, and genuine care that made my journey to recovery a smooth and positive one. Linda's extensive knowledge and skills in physiotherapy were evident from day one. She was able to accurately diagnose the root cause of my shoulder issue and develop a comprehensive treatment plan tailored specifically to my needs. Throughout the process, Linda took the time to explain each step of the treatment, ensuring that I was always well-informed and comfortable with the exercises and techniques she recommended. Furthermore, Linda's warm and friendly personality created a comfortable environment that made me look forward to each appointment. Her positive energy and genuine interest in my well-being truly made a difference in my overall experience. It felt like visiting a close friend who genuinely cares about your recovery journey.

I did my knee surgery there with Dr. Nadir Darwish, one of the best Knee Consultants in the region and Dr. Waleed along with their professional team including Mr. Nasser Jadallah who was very helpful. Ms. Tarteel the nurse on duty during my hospitalization was very friendly, polite, and helping.

I had a minor procedure yesterday and was very pleased with the care I received. From the friendliness of the receptionist, to the person who escorted me to my room, the gentleman who served my food, and especially the nurses (particular thanks to my nurse for the day, she anticipated my needs beautifully, and provided accurate information when required). The theatre staff were efficient, and chatty when I needed it. Many thanks to you all! (From an NHS employee of 40 years)

I attended a pre-assessment appointment. While finding somewhere to park was difficult (I should have left longer to find a spot), my appointment was administered by Crista in a professional way. Everything points to a well run service, and I’m confident I will be in safe hands.

I felt every member of staff that attended to me were so lovely, taking time and care to explain thinking without rushing. Sue who was one of the nursing team was exceptional, kind and caring and I enjoyed our chats. The young doctor I forget his name but he was from Romania was extremely nice and came across very caring.

I was very pleased with the whole experience and professionalism of all the staff. I was made to feel relaxed and this relieved any nervousness I had, very well done and thank you to all who dealt with my treatment.

I have nothing but praise for all the staff involved in my treatment and stay at the Winterborne. All staff were extremely nice and caring and I felt I was in good hands. Even catering were exemplary and the few meals I was able to eat during my stay were superb. Well done everybody at Winterborne.

I am a vegetarian but because I came as a NHS patient I did not know if I could have different food but the chef came in and said she could do whatever I liked .She was lovely and so was her staff always making sure I had enough to drink and eat.They treated me the same as their private patients. I had to stay a extra day as I was having problems with my blood pressure which they did not mind after my hip operation which was under the NHS. They were kind, caring, polite and nothing was to much trouble it was the best hospital I have ever stayed in .All the staff from every department are a credit to circle health group.