Clinic Indian River Hospital in Vero Beach

2.3
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About clinic

Since opening our doors 88 years ago, Cleveland Clinic Indian River Hospital has grown from a small community facility to a 332-bed, not-for-profit hospital. Our mission is to provide exceptional, patient-centered, evidence-based healthcare. We combine world-class clinical expertise with extraordinary technology and compassion. We’ve been designated as a Blue Distinction Center for Cardiac Care and Knee and Hip Replacement by Florida Blue and awarded the Joint Commission’s Gold Seal of Approval. This recognition – and more – have been achieved through a shared vision of our team, whose satisfaction comes from improving the health and well-being of our community.

Certification
Joint Commission International
American Association of Critical-Care Nurses
Commission on Cancer
Prices

Cardiac surgery

  • Alcohol septal ablation in hypertrophic obstructive cardiomyopathy — ≈ $22,050
  • Aortic valve replacement (AVR) — ≈ $151,045
  • Bio-prosthetic valve replacement — ≈ $115,532
  • Catheter cardiac ablation — ≈ $25,360
  • Catheter cryoablation — ≈ $88,416
  • Double valve repair — ≈ $95,970
  • Double valve replacement — ≈ $103,622
  • Electrophysiology study (EPS) — ≈ $16,164
  • Fractional flow reserve (FFR) — ≈ $6,562
  • Heart valve repair — ≈ $97,996
  • Heart valve replacement — ≈ $100,311
  • Mechanical valve replacement — ≈ $165,343
  • Mitral valve replacement (MVR) — ≈ $38,590
  • Percutaneous coronary intervention (PCI) with angioplasty — ≈ $28,602
  • Percutaneous coronary intervention (PCI) with stent insertion — ≈ $42,184
  • Pulmonary artery thromboendarterectomy — ≈ $74,333
  • Radiofrequency ablation (RFA) — ≈ $89,059
  • Rotational atherectomy — ≈ $12,679
  • Transcatheter aortic valve replacement (TAVR) — ≈ $97,020
  • Transcatheter pulmonary valve replacement (PVR) — ≈ $55,125
  • Tricuspid valve replacement (TVR) — ≈ $92,170

Vascular surgery

  • Aortoiliac allografting — ≈ $106,401
  • Arteriovenous (AV) fistula surgery — ≈ $11,905
  • Arteriovenous (AV) graft surgery — ≈ $17,755
  • Bilateral varicose veins surgery — ≈ $12,266
  • Catheter-directed sclerotherapy (CDS) (Bilateral) — ≈ $4,019
  • Catheter-directed sclerotherapy (CDS) (Unilateral) — ≈ $3,080
  • Crossectomy — ≈ $8,992
  • Crossectomy + Saphenous vein ligation and stripping + Side vein surgery — ≈ $11,527
  • Crossectomy and side vein surgery — ≈ $14,079
  • Cryosurgery of varicose veins — ≈ $20,155
  • Endoscopic vein harvesting (EVH) for coronary artery bypass graft surgery (CABG) — ≈ $2,459
  • Endovascular thrombectomy — ≈ $29,853
  • Endovenous laser ablation (EVLA) for varicose vein (Bilateral) — ≈ $18,385
  • Endovenous laser ablation (EVLA) for varicose vein (Unilateral) — ≈ $12,632
  • Femoral-popliteal bypass graft surgery — ≈ $50,626
  • Foam sclerotherapy (Bilateral) — ≈ $6,431
  • Foam sclerotherapy (Unilateral) — ≈ $3,377
  • Hybrid varicose veins treatment (open+endovascular) — $0
  • Laser treatment for spider veins — ≈ $3,968
  • Ligation of incompetent perforator veins — ≈ $3,466
  • Mechanochemical Ablation (MOCA) — ≈ $8,427
  • Peripheral artery bypass — ≈ $79,160
  • Phlebectomy (including mini-phleboctomy) — ≈ $8,780
  • Portocaval anastomosis — $0
  • Radiofrequency ablation (RFA) for varicose veins (Bilateral) — ≈ $16,105
  • Radiofrequency ablation (RFA) for varicose veins (Unilateral) — ≈ $12,087
  • Reconstructive surgery for peripheral artery disease (PAD) — ≈ $44,144
  • Renal artery bypass surgery — ≈ $68,061
  • Secondary Cimino arteriovenous anastomosis surgery — ≈ $8,187
  • Spider vein sclerotherapy — ≈ $2,301
  • Surgical thrombectomy — ≈ $26,463
  • Unilateral varicose veins surgery — ≈ $10,865
  • Varicose vein stripping (Unilateral) — ≈ $17,728
  • Varicose veins treatment — ≈ $23,284
  • Venaseal glue therapy of varicose vein (Bilateral) — ≈ $27,633
  • Venaseal glue therapy of varicose vein (Unilateral) — ≈ $24,838

Neurosurgery

  • Aqueductoplasty — $0
  • Arteriovenous malformation (AVM) resection — ≈ $69,712
  • Brachial plexus surgery — ≈ $34,111
  • Brain aneurysm clipping — ≈ $71,353
  • Brain aneurysm repair — ≈ $44,100
  • Brain biopsy — ≈ $8,270
  • Brain tumor embolization — ≈ $74,234
  • Brain tumors surgery — ≈ $66,838
  • Cavernous malformation treatment — ≈ $64,853
  • Corpus callosotomy — ≈ $42,574
  • Craniotomy — ≈ $73,800
  • Deep brain stimulation (DBS) — ≈ $74,420
  • Embolization for cerebral arteriovenous malformation (AVM) — ≈ $92,870
  • Endoscopic pituitary surgery — ≈ $60,145
  • Endovascular coiling for brain aneurysms — ≈ $96,685
  • Endovascular stenting of cerebral vessels — ≈ $66,153
  • Extra-intracranial arterial bypass (EIAB) — ≈ $126,394
  • Focal resection — ≈ $34,752
  • Functional hemispherectomy — ≈ $64,600
  • Intracranial mechanical thrombectomy — ≈ $65,391
  • Laser interstitial thermal therapy (LITT) — ≈ $61,740
  • Microvascular decompression (MVD) — ≈ $41,735
  • Multiple subpial transection (MST) — ≈ $55,403
  • Pallidotomy — ≈ $43,710
  • Pipeline embolization procedure — $0
  • Responsive neurostimulation (RNS) insertion — ≈ $55,125
  • Surgery for an acoustic neuroma — ≈ $69,089
  • Temporal lobe resection — ≈ $77,296
  • Vagus nerve stimulator (VNS) implantation — ≈ $20,889

Oncology

  • Abdominoperineal resection (APR) — ≈ $62,348
  • Bilateral adnexectomy — ≈ $21,210
  • Cervical lymphadenectomy — ≈ $32,195
  • Chemotherapy for bladder cancer — $0
  • Chemotherapy for bone cancer — $0
  • Chemotherapy for brain cancer — $0
  • Chemotherapy for colorectal cancer — $0
  • Chemotherapy for endometrial cancer — $0
  • Chemotherapy for eye cancer — $0
  • Chemotherapy for gallbladder cancer — $0
  • Chemotherapy for head and neck cancer — $0
  • Chemotherapy for kidney cancer — $0
  • Chemotherapy for leukemia — $0
  • Chemotherapy for liver cancer — $0
  • Chemotherapy for lung cancer — $0
  • Chemotherapy for lymphoma — $0
  • Chemotherapy for melanoma — $0
  • Chemotherapy for myeloma — $0
  • Chemotherapy for neuroblastoma — $0
  • Chemotherapy for neuroendocrine tumours (NETs) — $0
  • Chemotherapy for non-melanoma skin cancer — $0
  • Chemotherapy for ovarian cancer — $0
  • Chemotherapy for pancreatic cancer — $0
  • Chemotherapy for prostate cancer — $0
  • Chemotherapy for soft tissue sarcoma — $0
  • Chemotherapy for stomach cancer — $0
  • Chemotherapy for testicular cancer — $0
  • Chemotherapy for vaginal cancer — $0
  • Cholecystectomy — ≈ $15,946
  • Colon polypectomy — ≈ $5,158
  • Colorectal endoscopic mucosal resection (EMR) — ≈ $9,323
  • Conization — ≈ $8,983
  • Debulking cytoreductive surgery — ≈ $56,165
  • Distal gastric resection — ≈ $24,737
  • Distal pancreatectomy — ≈ $56,386
  • Duodenectomy — ≈ $17,712
  • Endometriosis surgery — ≈ $17,999
  • Esophagogastrectomy — ≈ $151,224
  • Extended cholecystectomy — ≈ $46,020
  • Floor of mouth cancer resection — ≈ $18,172
  • Gastric endoscopic submucosal dissection (ESD) — ≈ $9,095
  • Hartmann's operation — ≈ $39,508
  • Hemicolectomy — ≈ $27,565
  • Hemiglossectomy — ≈ $16,894
  • Hormone therapy for breast cancer — $0
  • Hormone therapy for ovarian cancer — $0
  • Hysteroscopic polypectomy — ≈ $11,719
  • Intersphincteric resection (ISR) — ≈ $23,671
  • Interstitial chemotherapy for brain tumors — $0
  • Jejunostomy — ≈ $22,813
  • Laparascopic myomectomy — ≈ $21,280
  • Laparoscopic adnexectomy — ≈ $15,931
  • Laparoscopic cholecystectomy — ≈ $19,845
  • Laparoscopic ovarian cystectomy — ≈ $18,745
  • Laparoscopically assisted vaginal hysterectomy (LAVH) — ≈ $21,940
  • Laparoscopy-assisted supracervical hysterectomy (LASH) — ≈ $20,525
  • Laproscopic total gastrectomy — ≈ $49,806
  • Lip resection — ≈ $23,077
  • Loop electrosurgical excision procedure (LEEP) — ≈ $11,140
  • Low anterior resection (LAR) — ≈ $25,155
  • Major liver resection — ≈ $33,075
  • Mandibular resection — ≈ $51,434
  • Mandibular resection + Reconstruction — ≈ $47,710
  • Minor liver resection — ≈ $45,375
  • Myomectomy — ≈ $15,590
  • Non-anatomic liver resection (NAR) — ≈ $88,202
  • Omentectomy — ≈ $14,604
  • Open hysterectomy — ≈ $30,870
  • Oral cancer surgery — ≈ $40,521
  • Ovarian transposition — ≈ $9,086
  • Pancreaticoduodenectomy — ≈ $86,775
  • Parotidectomy — ≈ $15,646
  • Partial vulvectomy — ≈ $13,785
  • Proctocolectomy — ≈ $74,603
  • Proximal gastric resection — ≈ $51,614
  • Radiation therapy — $0
  • Radical trachelectomy — ≈ $25,651
  • Radical vulvectomy — ≈ $16,540
  • Rectum anterior resection — ≈ $42,303
  • Retroperitoneal tumor resection — ≈ $68,048
  • Salpingectomy — ≈ $15,500
  • Sigmoidectomy — ≈ $45,492
  • Small bowel resection — ≈ $81,255
  • Submandibular gland resection — ≈ $17,640
  • Subtotal gastrectomy — ≈ $41,733
  • Total colectomy — ≈ $44,100
  • Total esophagectomy — ≈ $60,960
  • Total gastrectomy — ≈ $68,690
  • Total glossectomy — ≈ $26,540
  • Total glossectomy + Reconstruction — $0
  • Total laparoscopic hysterectomy (TLH) — ≈ $21,631
  • Total laparoscopic hysterectomy (TLH) + Bilateral adnexectomy — ≈ $34,906
  • Total pancreatectomy — ≈ $45,231
  • Total parietal peritonectomy — $0
  • Total skin electron therapy (TSET) — $0
  • Transanal endoscopic microsurgery (TEM) — ≈ $16,657
  • Tumor-infiltrating lymphocyte (TIL) therapy — $0
  • Vaginal hysterectomy — ≈ $19,735
  • Vaginectomy — ≈ $8,820

Spine surgery

  • Anterior cervical discectomy and fusion (ACDF) — ≈ $47,634
  • Anterior lumbar interbody fusion (ALIF) — ≈ $39,529
  • Atlantoaxial fixation — ≈ $27,695
  • Cervical fusion — ≈ $31,809
  • Cervical laminectomy — ≈ $31,551
  • Corpectomy + Spinal stabilisation — ≈ $53,752
  • Device for intervertebral assisted motion (DIAM) — $0
  • Discectomy — ≈ $34,782
  • Foraminotomy — ≈ $27,630
  • Instrumented spine stabilization — ≈ $75,965
  • Interspinous fixation with implant — ≈ $48,896
  • Laminectomy — ≈ $81,135
  • Laminoplasty — ≈ $47,436
  • Lateral access lumbar fusion — $0
  • Lumbar fixation — ≈ $45,260
  • Lumbar laminectomy — ≈ $32,083
  • Lumbosacral plexus surgery — ≈ $42,800
  • Occipitocervical fusion surgery — ≈ $67,454
  • Percutaneous pedicle screw fixation — ≈ $24,216
  • Posterior lumbar interbody fusion (PLIF) — ≈ $44,488
  • Spinal cord herniation surgery — $0
  • Spinal synovial cyst removal — ≈ $1,902
  • Spine dynamic stabilization — ≈ $29,105
  • Surgical spine procedures — ≈ $63,634
  • Tailbone removal — $0
  • Thoracic discectomy — ≈ $38,198
  • Thoracic laminectomy — ≈ $31,277
  • Thoracic spine fixation — ≈ $41,266
  • Transforaminal lumbar interbody fusion (TLIF) — ≈ $56,571

Orthopedic surgery

  • Acromioclavicular joint reconstruction — ≈ $20,342
  • Arthrocentesis — ≈ $2,095
  • Arthroscopic biceps tenodesis — ≈ $11,638
  • Arthroscopic chondroplasty — ≈ $18,855
  • Arthroscopic elbow debridement — ≈ $6,070
  • Arthroscopic jumper's knee surgery — ≈ $14,711
  • Arthroscopic knee debridement — ≈ $24,069
  • Arthroscopic labrum refixation surgery — ≈ $17,596
  • Arthroscopic meniscus repair — ≈ $27,097
  • Arthroscopic partial meniscectomy — ≈ $22,016
  • Arthroscopic reconstruction of the knee ligament — ≈ $28,576
  • Arthroscopic reconstruction of the posterior cruciate ligament (PCL) — ≈ $29,211
  • Arthroscopic rotator cuff repair — ≈ $25,190
  • Arthroscopic shoulder remplissage procedure — ≈ $19,134
  • Arthroscopic synovectomy of the knee joint — ≈ $16,286
  • Arthroscopic total meniscectomy — ≈ $20,088
  • Arthroscopic treatment of prepatellar bursitis — ≈ $11,415
  • Arthroscopic trochanter bursitis surgery — ≈ $11,525
  • Baker's cyst surgery — ≈ $10,944
  • Bankart shoulder repair surgery — ≈ $26,347
  • Biceps tenotomy — ≈ $11,835
  • Carpal tunnel surgery — ≈ $6,674
  • Clavicle osteosynthesis — ≈ $19,387
  • Cubital tunnel syndrome surgery — ≈ $10,473
  • De Quervain's tendon release — ≈ $6,760
  • Distal biceps tendon repair surgery — ≈ $18,305
  • Dupuytren's contracture surgery — ≈ $8,980
  • Elbow arthroscopy — ≈ $16,840
  • Elbow fracture surgery — ≈ $12,884
  • Elbow osteotomy — ≈ $17,193
  • Fasciotomy of the lower limb — ≈ $13,292
  • Femoral osteotomy — ≈ $27,740
  • Finger reconstruction — ≈ $11,041
  • Forearm fasciotomy — ≈ $15,667
  • Forearm fracture surgery — ≈ $11,358
  • Frozen shoulder surgery — ≈ $11,514
  • Guyon's canal release — ≈ $8,503
  • Haglund's deformity surgery — ≈ $13,043
  • Hamstring syndrome surgery — ≈ $13,438
  • Hand ganglion cyst removal — ≈ $7,215
  • Hand rejuvenation with structural fat grafting — ≈ $12,077
  • Hand surgery — ≈ $24,026
  • Hand tendon surgery — ≈ $6,778
  • High tibial osteotomy — ≈ $31,414
  • Hip arthrodesis — ≈ $28,664
  • Hip arthroscopy — ≈ $13,230
  • Hip core decompression — ≈ $19,688
  • Hip debridement surgery — $0
  • Hip fracture surgery — ≈ $27,565
  • Hip osteotomy — ≈ $29,861
  • Hip surgery — ≈ $50,201
  • Humerus fracture surgical treatment — ≈ $19,278
  • Interphalangeal joint arthrodesis — ≈ $17,312
  • Knee arthroscopy — ≈ $11,580
  • Knee osteotomy — ≈ $33,155
  • Latarjet procedure — ≈ $18,236
  • Mallet finger surgery — ≈ $7,592
  • Mumford procedure — ≈ $16,323
  • Osgood–Schlatter disease (OSD) surgery — ≈ $9,338
  • Outerbridge-Kashiwagi procedure — ≈ $11,699
  • Partial patellectomy — ≈ $24,479
  • Patella fracture surgery — ≈ $15,332
  • Patella stabilisation surgery — ≈ $20,807
  • Piriformis syndrome surgery — ≈ $7,593
  • Quadriceps tendon reconstruction — ≈ $33,471
  • Quadricepsplasty — ≈ $33,475
  • Radial head excision — ≈ $12,363
  • Radial head fracture surgery — ≈ $18,371
  • Rotator cuff repair — ≈ $15,683
  • Running injuries surgical treatment — ≈ $7,694
  • SLAP repair surgery — ≈ $26,428
  • Scaphoid pseudarthrosis reconstruction — ≈ $13,148
  • Shoulder arthroscopy — ≈ $20,740
  • Shoulder osteotomy — ≈ $16,164
  • Shoulder stabilisation surgery — ≈ $15,133
  • Shoulder subacromial decompression surgery — ≈ $14,863
  • Surgery for hip impingement — ≈ $21,043
  • Surgical treatment of elbow instability — ≈ $15,005
  • Tennis elbow surgery — ≈ $6,985
  • Tommy John surgery — ≈ $10,262
  • Total patellectomy — ≈ $9,125
  • Trapeziectomy — ≈ $14,172
  • Trigger finger release — ≈ $5,784
  • Wrist arthroscopy — ≈ $16,046
  • Wrist fracture surgery — ≈ $15,030
  • Wrist ligament repair — ≈ $17,969
  • Wrist synovectomy — ≈ $3,443

Prices for selected procedures, total
$0
Cardiac surgery
Price, USD
≈ $22,050
≈ $151,045
≈ $115,532
≈ $25,360
≈ $88,416
≈ $95,970
≈ $103,622
≈ $16,164
≈ $6,562
≈ $97,996
≈ $100,311
≈ $165,343
≈ $38,590
≈ $28,602
≈ $42,184
≈ $74,333
≈ $89,059
≈ $12,679
≈ $97,020
≈ $55,125
≈ $92,170
Vascular surgery
Price, USD
≈ $106,401
≈ $11,905
≈ $17,755
≈ $12,266
≈ $4,019
≈ $3,080
≈ $8,992
≈ $11,527
≈ $14,079
≈ $20,155
≈ $2,459
≈ $29,853
≈ $18,385
≈ $12,632
≈ $50,626
≈ $6,431
≈ $3,377
by request
≈ $3,968
≈ $3,466
≈ $8,427
≈ $79,160
≈ $8,780
by request
≈ $16,105
≈ $12,087
≈ $44,144
≈ $68,061
≈ $8,187
≈ $2,301
≈ $26,463
≈ $10,865
≈ $17,728
≈ $23,284
≈ $27,633
≈ $24,838
Neurosurgery
Price, USD
by request
≈ $69,712
≈ $34,111
≈ $71,353
≈ $44,100
≈ $8,270
≈ $74,234
≈ $66,838
≈ $64,853
≈ $42,574
≈ $73,800
≈ $74,420
≈ $92,870
≈ $60,145
≈ $96,685
≈ $66,153
≈ $126,394
≈ $34,752
≈ $64,600
≈ $65,391
≈ $61,740
≈ $41,735
≈ $55,403
≈ $43,710
by request
≈ $55,125
≈ $69,089
≈ $77,296
≈ $20,889
Oncology
Price, USD
≈ $62,348
≈ $21,210
≈ $32,195
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
by request
≈ $15,946
≈ $5,158
≈ $9,323
≈ $8,983
≈ $56,165
≈ $24,737
≈ $56,386
≈ $17,712
≈ $17,999
≈ $151,224
≈ $46,020
≈ $18,172
≈ $9,095
≈ $39,508
≈ $27,565
≈ $16,894
by request
by request
≈ $11,719
≈ $23,671
by request
≈ $22,813
≈ $21,280
≈ $15,931
≈ $19,845
≈ $18,745
≈ $21,940
≈ $20,525
≈ $49,806
≈ $23,077
≈ $11,140
≈ $25,155
≈ $33,075
≈ $51,434
≈ $47,710
≈ $45,375
≈ $15,590
≈ $88,202
≈ $14,604
≈ $30,870
≈ $40,521
≈ $9,086
≈ $86,775
≈ $15,646
≈ $13,785
≈ $74,603
≈ $51,614
by request
≈ $25,651
≈ $16,540
≈ $42,303
≈ $68,048
≈ $15,500
≈ $45,492
≈ $81,255
≈ $17,640
≈ $41,733
≈ $44,100
≈ $60,960
≈ $68,690
≈ $26,540
by request
≈ $21,631
≈ $34,906
≈ $45,231
by request
by request
≈ $16,657
by request
≈ $19,735
≈ $8,820
Spine surgery
Price, USD
≈ $47,634
≈ $39,529
≈ $27,695
≈ $31,809
≈ $31,551
≈ $53,752
by request
≈ $34,782
≈ $27,630
≈ $75,965
≈ $48,896
≈ $81,135
≈ $47,436
by request
≈ $45,260
≈ $32,083
≈ $42,800
≈ $67,454
≈ $24,216
≈ $44,488
by request
≈ $1,902
≈ $29,105
≈ $63,634
by request
≈ $38,198
≈ $31,277
≈ $41,266
≈ $56,571
Orthopedic surgery
Price, USD
≈ $20,342
≈ $2,095
≈ $11,638
≈ $18,855
≈ $6,070
≈ $14,711
≈ $24,069
≈ $17,596
≈ $27,097
≈ $22,016
≈ $28,576
≈ $29,211
≈ $25,190
≈ $19,134
≈ $16,286
≈ $20,088
≈ $11,415
≈ $11,525
≈ $10,944
≈ $26,347
≈ $11,835
≈ $6,674
≈ $19,387
≈ $10,473
≈ $6,760
≈ $18,305
≈ $8,980
≈ $16,840
≈ $12,884
≈ $17,193
≈ $13,292
≈ $27,740
≈ $11,041
≈ $15,667
≈ $11,358
≈ $11,514
≈ $8,503
≈ $13,043
≈ $13,438
≈ $7,215
≈ $12,077
≈ $24,026
≈ $6,778
≈ $31,414
≈ $28,664
≈ $13,230
≈ $19,688
by request
≈ $27,565
≈ $29,861
≈ $50,201
≈ $19,278
≈ $17,312
≈ $11,580
≈ $33,155
≈ $18,236
≈ $7,592
≈ $16,323
≈ $9,338
≈ $11,699
≈ $24,479
≈ $15,332
≈ $20,807
≈ $7,593
≈ $33,471
≈ $33,475
≈ $12,363
≈ $18,371
≈ $15,683
≈ $7,694
≈ $26,428
≈ $13,148
≈ $20,740
≈ $16,164
≈ $15,133
≈ $14,863
≈ $21,043
≈ $15,005
≈ $6,985
≈ $10,262
≈ $9,125
≈ $14,172
≈ $5,784
≈ $16,046
≈ $15,030
≈ $17,969
≈ $3,443
2.3
Overall rating: 5
September 28, 2023
I went to the emergency room for swollen ankles, which my wife was convinced was DVT from a plane trip. It turned out that it was super-high blood pressure. They saw me immediately, with a less than 10 minute wait. I had to wait around for about six hours until the medication they gave me lowered my blood pressure to safe levels, but that was understandable under the circumstances. All-in-all a very reasonable ER visit. The staff was pleasant, competent, and attentive. No complaints. I've been in some far worse ER rooms, but very few that were better.
Overall rating: 3
October 01, 2023
This was going to be a 1 star initially. My wife had two surgeries this past week on Tuesday and Thursday. The Tuesday experience was horrifying due to being bumped back several times. To make it worse I reiterated to the staff that due to a back condition my wife was unable to get dressed without assistance and they assured me they would take care of it. When I was brought back to see her she wasn't in her bay in recovery and I was told she was in the bathroom getting dressed. I went to the bathroom and found her almost on the floor due to her condition combined with anesthesia. When we returned Thursday for back surgery I refused to let her stay in this facility post op. I spoke with her neurologist after surgery and he spoke with the supervisor of the department. Keep in mind not one call had been returned about our complaint from Tuesday. I was initially told I wasn't allowed to see her, but Louis brought me back to see her. I spent some time with her and Louis took me to Steve who is the supervisor of the department. We collectively spoke and Steve had to take a call regarding the matter from his administrator. We went over everything and my wife was given the best possible care after our conversation. Sometimes an error needs to be pointed out and when it was it was definitely met with positive feedback and follow through. Louis called me the next morning early because he went to her floor before reporting to his. That's service!!
Overall rating: 1
November 14, 2023
Horrible. Horrible experience!! If at all possible avoid this ER. Thought I was doing the right thing by calling 911 for my mother in order to have her seen asap.that might have been the case… but don’t plan on going back to be with your family member. Seriously! Insane the way I was treated. I begged everyone I could to please let me back there to be with my 78 yo mother. “Sorry.. not protocol” zero care from anyone I spoke to. No one cared that my mom was crying for me. They all just kept telling me it’s protocol to wait for an assigned doctor, that they were extremely busy. Well.. I keep pressing the issue and was finally allowed back. To an empty room, almost empty ER.. zero doctors around. Not busy as all. Disgusting the way I was treated. Horrible They literally coukd care less. I’m sick to my stomach over how bad it went down
Accommodation
Conveniences
Banking
ATM
Dining
Retail
Spiritual
Free parking
Rehabilitation
Location
Address
1000 36th Street Florida 32960 Vero Beach, United States
Visa
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Flight tickets
One way
1 adult
No children
Outbound
Tue, 10/29
Direct flight
Indirect flight
29
30
31
01
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11
Return
Tue, 11/05
Direct flight
Indirect flight
05
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18
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