246 Neurosurgery, Oncology, Orthopedic surgery, and Vascular surgery clinics in Americas

My father was hospitalized for a complication of the bile ducts, in general the hospital is exaggeratedly expensive for the service offered, the facilities are old, the staff that works there and does everything possible to ensure that the patient stays longer days to charge more, Since it costs approximately $25,000 per day, I do not recommend it in the least.

The worst clinic, my grandfather was admitted there for a stroke, they charged for medication that was not even relevant, the devices and facilities are super old, the nurses, especially the intensive care ones, were very despotic and rude, there were bedbugs in the waiting room. The only thing they care about is getting paid and making sure August.

What I am going to write is completely real, my grandfather was left to his own devices when he was hospitalized, he was about to be discharged and then he died, there is no use there, the worst clinic that exists in Aguascalientes, don't go there. I mean seriously, besides my grandfather is not the only one who has died due to the negligence of the doctors there, also one of my mother's uncles, or they were poisoned and there was even evidence, but my mother's relatives did not want to get into trouble and that is why They did not report. They should close this "clinic" Apart from all this, a day at that clinic can cost up to 15,000 pesos.

Where to start . My son connor 10 years old had seizures while on cruise ship and was sent to hospital in bermuda named king edward VII memorial . Thats when he was admitted and taken over by dr fulton. Let me just tell you how lucky as parents we were to have this doctor watching over our son. He was calming relaxed and had everything under control the whole time . When your away far from home and somwrhing bad happens your scared as a parent and dont know what to expect. Thats were dr fulton came in and made my family feel at home a++++++++ doctor. The nurses great also and social work we appreciate everything you did for my son and family and also got my son safely home back to NY. The mihalyo family thanks everyone at this hospital for their patience and professionalism in everything they did. Again Dr Fulton we thank You so much...

This was my first bad experience in a very long time. I arrived 1145pm was put in a bed in hallway at 12 by 1245 no one even acknowledge my presence. I wS in pain my face was swelling up even more and hard to swallow and breath 100% . But guess not an emergency...so I have decided to go home take my pain meds and sleep it offf...yes I walked out and no one even acknowledge that...

After 7 days in this hospital & having been in ER for 12 hours, the Acute Care wing for 46 hours & now on day 5 in the Intensive Care Unit, I must say I am not surprised by the numerous 1 star reviews. As with many silent 1 star reviews, I hate to dwell on the negative in a time when all my energy is directed toward supporting my loved one, nonetheless it is important to dedicate a few minutes to avoid further “inhumane” (as another person put it) treatment from the staff here toward me & more importantly my loved one. Suffice to say for all to BEWARE of illness on a holiday where poor care & treatment in the Acute Care Wing ended in a seizure & moving my loved one to ICU. Also BEWARE of INHUMANE nurse Havareta Burnett in ICU -Refusing to clean after 2 requests & being informed of wet bedding, & whom responded by sedating my loved one & going to lunch without informing the replacement nurse. She is as the definition states: without compassion for suffering; cruel. This is just one of several more incidents that I can no longer bear to repeat as informed to at least 3 staffers before improvement was attained. Unfortunately it did not stop the inhuman treatment which continued for a tortuous 36 hours, as another review states: robbing my tears away. That being said I must praise the ICU nurse who calmly & kindly received & reassured us of her care: Nurse Winsome Williams; Dr James -whom you are instantly blown away by his big heart & outstanding professional care; Neurologist dr Gayle -so kind, clear & concise in her communication explaining the situation, saving time, energy & confusion; We wouldn’t have made it thru the horrific day without the swift love & light of RN Polly Longmire -who somehow knew exactly what to do to give exceptional comfort, as with RN Myriam Hook who with her gentle wise care was able to read the needs of my loved one to unstrap him, allowing him peaceful freedom, a godsend. RNs Abigail Bakasa, & Karen Gooden were of immense help in providing assuring action creating a safe environment for my loved one's survival. RT Taniece & guy who provides personal hygiene are simply rays of sunshine that brightened up the room whenever around. My deepest appreciation for these true medical professionals, especially Nurse Abigail and Nurse Antoinette -after 3 days in their care my loved was discharged. Unfortunately it has now been over 3 weeks since discharged & after 6 hours of attempting to collect medical records & discs (& plenty of interdepartmental confusion) I had to leave without the complete file. after returning to the hospital days later, still incomplete. We now have more doctor appointments for continued care & the medical records have still not been faxed or shipped as promised by hospital quality office. I wish I could have saved posting this review, but feel best to warn future patients :(

I have been hospitalized for 3 days for heart failure, the therapy is private and a luxury. The gastronomy is a 10, the attention of the nurses is excellent. Cleaning 4 times a day. The place is wonderful.

I was hospitalized for 2 days in this clinic for an operation and the truth is that everything was a ten! The clinic is a luxury, at least on the floor where I was (9th) with nurses on duty all day, nutritionist, surgeon, a whole team of people on top of everything. An excellent human group at work and not to mention the food where you can choose your own menu. Thank you all for making my stay a luxury, I never thought that a visit to a clinic could stop being an unpleasant experience (it will never be a good thing, nothing like the house but it was bearable) I recommend!

Images: 1 hour for reception (enter the system) and 1 more hour for them to call me to carry out the study!!! I have an appointment made 3 weeks ago. They attend to spontaneous demand and with shifts all in one place, they call in order of arrival and only 2 people receiving (there are 4 positions) and they are VERY BAD EDUCATED. A SHAME. The Dr. very attentive

A family member had surgery a few days! At de financial desk, I paid the amount that they charged! I asked, with this payment, all medical services are covered! They said Yes!! After 24 hrs, my family member was ready to check out! The nurse's desk told me that I need to go to the financial desk to pay, before the patient can go! I was upset, due to the fact I paid enough for 24 hrs! They told me that all services such as: gloves, medications, Hygiene, food, etc, have to be paid! This hospital is old! I paid more than I should have! My recommendation is, not to use this hospital Climic Catolic

Very good service and support. I called them one day before for an appointment. Nex day At 11 am I met the doctor (on time!). Very good conversation in english, very fast service. You have to pay in advance. People were very friendly and helpful! Appointment costs about 80 dollars, other things on demand. you can pay by credit card easily. i highly recommend the clinic.

Our children's pediatrician, Dr. Nora Padron sees them here. She has been their doctor since they were born. There is no other pediatrician anywhere that can measure up to this great, kind, caring and thoroughly knowledgeable professional.

I don't know why there are no cameras in the hospital. At least in the nurses' room. Every time I went to the pediatric emergency room the same thing happened. Nurses talking about personal matters, laughing loudly, as if they were in a bar. And when we make any requests, they are rude, rude and even mocking. I spent 14 hours there with my 3-year-old son. I didn't even see hygiene (the minimum expected in a hospital). Sheets used by patients the night before were left on the chair (until the time I left, they were still there). Children with infectious diseases (gastroenteritis, severe flu...) were discharged and the seats were not sanitized. They directed me to the resting chair, when I sat down I felt something dripping on me. It was the nebulizing mask that a child had worn during the night. I myself had to sanitize the armchair my son was in. Holding him with one hand and rubbing alcohol with the other. Chaos. I filed a complaint with the ombudsman and to this day I have not received a response. I will formalize a new complaint with the ANS with photos and videos.

Top

I think this hospital is great, I had 2 surgery there. I am from United States. The Dr used was Dr luis Eduardo Barbosa. His staff was excellent. The front desk at check in very professional. Then I was brought to a room to change and then to the OR. woke up in recovery and was feed food and released in the morning. Parking was easy. Hospital was clean, looked up to date. Excellent experience there.

A shame, as soon as you arrive at the guard, the person at the reception tells you very reluctantly that you are between 4 and 5 hours late. Do you understand the indifference of this guard service at the Pirovano public hospital???? It is a lack of respect for the dignity of life

Went at 11:30 and was out by 14:00. The staff was extremely friendly and helpful. Used my Canadian passport and received all services free of charge. They took chest xrays and sent me off with the proper prescription, which I was able to buy from down the street. Thank you to all staff that helped me out! Keep up the great work! 👍

I came here because of an intense headache that I had a week ago, with my mother with high blood pressure (20 something) they gave her 2 pills and said in 2 hours we will call her to see if she stabilizes if not we will hospitalize her And 5 hours ago they told me they'll call you right next door it's 11:20 p.m. I just went to complain and they say: there I'll check if they're free and they'll take care of you... Whatever, I'll die of a migraine if I'm lucky They serve me. The bathrooms are disgusting, you sit there and it infects your soul. Dead cockroach under the benches All very unprofessional

I really liked the order and cleanliness that it has, as well as having a variety of equipment for outdoor gymnastics

Very nice space to exercise and also to enjoy with the children, very good condition, very well maintained.

Excellent for walking, resting and having some mates looking at El Parana

Excellent attention from the doctors above all...reception, security, cleanliness, kitchen all. They make you feel more than comfortable and above all they take care of our health. I love them

Today I had a study at HEC and when I was leaving I had a feeling of pride, gratitude, for having the opportunity to be treated in this hospital... I also saw how advanced the ward is for oncology patients... I felt sorry in case they arrive to suspend it, it would be an act of evil... This hospital is a blessing to the people of Varela.. thank you HEC!!💗💜❤️

Incredible...!!! Because it is a public hospital, cleanliness, attention and above all professionalism. Speed ​​for attention. Only!!! The only thing is that it is not for everyone, I am very sorry about that, they are only attended to by referral. Afterwards, I congratulate all the staff...!!!

Worst ER I have seen, the nurses show zero compassion, waiting time is endless, no proper process for taking patients in is in place, not clean, every time I go there’s blood on the floor which is not cleaned right away. People are left to die, some bleeding some in pain & no one cares. Twice now that I go & I wait hours even before I make it to Triage to get my information taken & i end up leaving.

I was delighted with the treatment I got at Joe Brant last Wednesday, the 18th of October. I arrived around 4PM with a finger I had cut off (I had it with me) and one that was basically dangling. It was a table saw accident. I was greeted immediately and directed to the waiting room. I did have to ask if they should put my finger on ice with the hopes it could be reattached. That was done. The triage nurse was great (sorry, I didn’t get her name) and the person who wrapped my hand the first time equally as great. I eventually got to the back (it was a busy time) and Dr. Terry Hatch came in and assessed my fingers. He told me exactly what was happening and what was going to happen. And then set the wheels in motion. I was re bandaged, sent for X rays given tetanus shots, and then Dr. Hatch came back in and began to work on shaving the bone etc and stitching up my fingers. It was decided that the one would not be reattached, but the other one was to be repaired. I felt very well looked after by the main nurse assigned to me, Dr. Hatch and pretty much everyone else. Dr. Hatch was calm, professional, pleasant and excelled at what he did. All my questions were answered simply and calmly, no matter how silly they may have been. I had some prescriptions for pain and antibiotics, and a referral for an appointment for a plastic surgeon (follow up) before I left. I can’t say enough about Dr. Hatch and the nursing team in Emergency. Thank you so much for what you do, and the way you do it. David

Had the greatest if you can say at the ER today. Great people, hard working. Taking care of the sick. Me included. Nurses were awesome, triage fast and friendly. Finally ER, Dr MacDonald great knowledgeable, patient and offer a solution. A referral. Something I couldn't get from my GP who I've known for 20+yrs. Thank you Joe Brant Hospital

They should burn this place and build a real hospital with real doctors. If you enter this hospital on a holiday, you will be left to die.

The international clients WhatsApp line is the worst I have experienced within the business in Medellin. I was trying to get an appointment for an MRI and responses were just like automatic system that left you for hours with no responses. If you call nobody answers. When finally someone responds your multiple messages, leaves again with no answers. I never expected such a poor service from such a reputable institution. I started around 10:00 AM and at 2:48 PM still wasn't able to get any availability for the appointment. I told them never mind and they respond to that message at 5:35 PM! I understand if the people is to busy, but so that means they need to hire more people for the job.

I paid for an Antigen COVID test and haven't received the results from the examination even as they promised to send them within 3 hours to my email address and provide access on there website! On requests I couldn't reach anyone. Thats fraud and should be a 0 Star Rating!

My husband recently had spinal fusion surgery at the hospital. There are so many great things about this hospital, but other things that need improvement. First of all, Cristina, in admissions is wonderful. She speaks perfect English (a huge bonus as my Spanish is basic) and she's extremely thorough and caring. The pre and post op care was also amazing. The hospital rooms are huge, with English TV stations and the accommodations are quite comfortable. Most of the staff (nurses, aides, etc...) are also very caring individuals. What didn't go so great is: (1) At check in we were given the rules of the hospital which requires a family member to be with the patient 24/7. This should be given in advance as we had to scramble to get a dog sitter. (2) Cristina, in admissions, asked us what we had been quoted for the procedure. This is something the hospital should already have, and in the end we were charged almost 23,000 pesos for the hospital's surcharge on the titanium metal used to fuse my husband's neck. Basically, the corkage fee for the metal to enter their hospital. We were not told about this by the doctor who gave us the quote. (3) Most of the nursing staff was great but some would let me husband's IV's run dry with alarms going off. This would cause them to come in and run saline solutions through the line which was a bit painful. When I'd go to see why the nurses had not responded to the IV alarms or our pushing the call buttons, they'd just be hanging around the nursing station. (4) Discharge was a traffic jam. The doctor said we could leave around 10:30 and that the bill was ready. I went to the nursing station to inquire and the sent me to the "caja" (cashier) downstairs who told me it wasn't ready yet so went back to the room and waited 2 hours until I finally went back to the nurses stations and requested someone who spoke English to come talk to me. After that, it finally got finished and delivered an hour later. All in all, a good hospital experience but if they are going to try and market to expats and wealthy individuals, there are many kinks in their system that they need to work out.

Very professional, clean hospital with caring nurses, doctors and entire staff. You don't feel like you are in a hospital in terms of decoration, environment and even the smell. I had an operation and was taken care of really perfect. Can not thank you guys enough. More than 5 ⭐. ( There are also many doctor offices on the upper floors which my doctors were too. My husband need to see another specialist so it was so convenient. The laboratory works perfect too. All in 1!)

Top class hospital with lots of doctor's offices upstairs. Plus there's a frozen yogurt place out front.

I'm really upset with the hospital because before I was discharged they gave me the antibiotic and painkiller medication many hours before I was due to make my bill bigger and they went over the insurance budget and they didn't let me see the breakdown Disastrous administrative staff

What a lack of professionalism: - nurses calling each other “amiga” while tending patients in their rooms - residents and nurses rushing into the patients rooms disregarding any privacy and without any education to greet anyone in the room - nurses setting up a workstation in the rooms hallway, meaning they have no respect for patients or visitors need for peace and quiet - poor facilities and lack of maintenance

In general, it is a good service that is provided, with the exception of a nurse who, without having any idea of ​​how to channel, gave my wife her arm with a huge bruise. The staff is very friendly and the facilities are clean and comfortable. The dark one in the rice is the cashier staff, who get annoyed just because, after almost five hours of having discharged a patient, they go to ask them if the documentation to pay is already there. Without any kindness they answer curtly: we are checking, we will call you.

That day they had the refrigeration at a very low temperature making it uncomfortable to wait for the doctor's attention.

Excellent care from the medical staff who work in this public hospital

Good service from the staff, but it is very slow. They should make the way they serve donors more agile, something that is not so easy to achieve.

It was a great experience! From the gate to medical care, I was treated very well. Initially, I received information that the expected wait would be two hours and I decided to stay calm, settle in and wait. The important thing was to have already gotten there. After all, everything that seems bad can certainly get worse! So, everything worked out! The doctor on duty is super TOP, attentive, very assertive for her young age. The nursing technician Arnaldo with the hand of an angel that I didn't even feel the discomfort of access. For the laboratory exam I was seen by Jefferson and when I thought it was going to be horrible, he was already done!🫠 The doctor who took the shift and discharged me was also great!!! What professionalism, what a high level of this team! Thank God everything was perfect! And my plan is no diamond!!! Thank you, God, Congratulations Emergency Hospital Santa Joana! November 2023

I went to the hospital a few times, both for consultation and emergency. What I can say is that the Hospital is very organized, has very well trained staff, I have always received very good service on the phone. I saw a lot of people criticizing here and I decided to tell my positive experience, it doesn't mean that I didn't encounter problems, such as a consultation that took 2 hours to wait, but in this case it was an isolated professional, I don't believe that the hospital itself is bad, but Like everywhere, there are good people and others not. The rating I give is 5 stars, as most of the staff are attentive, careful and the structure is excellent! In short, Hospital Santa Joana is of excellent quality, has very well-trained staff, they answer the phone and answer your questions very carefully. I attributed my bad waiting experience to a specific doctor, the others were excellent, so a very good hospital, congratulations!

I had to take my 3 year old daughter to the pediatric emergency room and unfortunately I experienced racism from the first contact with the doctor asking me if I was the mother, because my daughter was white. I've never seen a children's professional not interacting with the child, not conditioning, nothing... Super rude, cold, indifferent. I observed her serving a white family and it was totally different. I felt violated. I don't recommend Santa Joana!

I elected to have my hip replacement done in Calgary in September rather than wait and live in continued pain here in Winnipeg. It was nothing short of a great experience from the first contact through the surgery, fabulous care at the clinic and excellent followup. You never feel ‘abandoned’ even though you return home 1300 Km away. Kudos to the whole team, esp. Jennie and Dr., Johnston for being not only efficient and professional but caring. Thanks for giving me quality of life again!

I had my hip replaced on October 31, 2023 working with Gateway Surgery. I can’t say enough positive things about Dr. Hart, Dr. Guzzo and their entire medical support team. They are amazing and I’m very pleased with the outcome. I was on my feet and walking within a few hours of having the surgery. I got back home on November 2, 2023 and must say that I’m glad that I used the travel agent Gateway recommended to book flights and hotel accommodations. Since returning home, I’ve had several calls from the nurses at Gateway to make sure everything is OK and that I’m not having any issues. In summary, I’ve had a number of operations over the years and this surgery by far has been the best surgical experience I’ve ever had. The best analogy I can come up with to describe the difference between using public versus private healthcare could be characterized as the difference between flying economy as compared to flying business class. By going private, the waiting time is substantially reduced which gives me additional time to do the things I want to do during retirement in lieu of suffering at home. Gateway Surgery is my number one recommendation for private surgical services.

I was seen at Gateway for a consult by Dr. Kelly Johnston for an arthritic hip. Decision for surgery was made in a timely manner and I DIDNOT have to WAIT! I could not have my surgery done in Alberta so I was referred to a surgical Center in Toronto. Being connected to an Orthopedic Surgeon ( Dr. Kelly Johnston) post op was a high priority for me in the event I needed medical attention close by following my surgery in Toronto once I was discharged. ( I am a retired nurse that worked healthcare for a number of years). I did have some post op issues but I am happy to report the care I received from Dr. Johnston and his Gateway staff was top notch. Dr. Johnston has an incredible bedside manner and I was well taken care of by him. I also have to mention Twyla! She is a great nurse that I had access to during my post op period and helped me through the post op period. Having access to a Registered Nurse 24 hours a day post op is so comforting and reassuring. This is a huge asset! Help is literally a phone call away! The staff at Gateway is excellent and very efficient. I am forever grateful for all the great care I received!

From the minute I got there till I left the next day (which I definitely would have stayed another night), I felt so taken care of. I had a total knee replacement. Dr Batuyong Dr Macay his assistant, the anesthesiologist George, my nurses, Jackie, Sadat, Jonah, Silver, and Denver always had a smile on their face. Everyone there seemed to love their jobs! The rooms were huge, beautifully decorated and had a huge TV. I would go here every day of the week for any treatments. I wish the nurses In the hospitals would love their jobs, but we first have to have a better system of not so much pressure, mandating over time…. Then those amazing nurses could walk in smiling to!!!! Thank you everyone for an amazing experience!!! Oh wait the food… I had a great sandwich salad and full plate of fruit. Breakfast well let’s say that was pretty much nonexistent!!! But they know you’re leaving so you can get breakfast wherever you wanted. They also didn’t offer lunch but if I wanted something I could have had a sandwich cuz that’s all they seemed to offer. Overall. Still the best hospital visit!

I had knee replacement surgery on Sept 26,2023 in Calgary. ⁃ On entrance to facility , the receptionist was welcoming and friendly ⁃ My Surgeon, Dr Fruson , was exceptional ; showed me my X-rays in the OR and made sure that I was comfortable ⁃ Operating room assistants, Dr Schachar and Dr Torfason introduced themselves and promised that they would make sure the whole team was on their best behaviour ⁃ The anesthesiologist, Dr Krause; helped me make a decision about anesthesia and explained how it would be delivered Assured me that she would be right behind my shoulder watching out for me the whole time. ⁃ I Felt like I was in good hands and they cared about me ⁃ My room for the night was spacious and clean ⁃ Food was delicious and appropriate; half a sandwich and fresh berries and yoghurt , later that night. ⁃ Physiotherapists were encouraging and fun ⁃ Nursing staff were attentive making continual checks and always asking if you needed anything ⁃ Pain was very well controlled and the drugs did not make me dizzy or feel nauseous ⁃ If you pressed your buzzer for assistance, nurses arrived very quickly ⁃ Overall impression was that it is a very well run establishment with happy employees who work well together.

I had a full hip replacement last week here. Outstanding staff and facility. They made me feel like I was spending a day or so at a luxury spa!! Just a quick update ... after a month, walking and biking regularly. Lots of mobility I didn't have before surgery! I am coming across some news stories lately about private vs public med services in Canada. Would be nice to have our political leaders look for solutions that better integrate private and public services together!

I have had the best service from all of the staff at Trillium Spine Centre. I needed acdf (anterior cervical disectomy and fusion) and was referred to Dr. ALSHARANi. The surgical procedure was described to me and she made sure I understood and had no questions. Although my surgery presented with challenges Dr. Alsharani did an incredibke job. I haven't felt this well in years. Would highly recommend. Thank you.

Dr. Duncan was thorough and pleasant. He willingly answered questions, offered his advice and was a pleasure to meet. I felt no rush and no pressure and was satisfied with his professional opinion. Thank you, Dr. Duncan.

Saw Dr. Bhatia and he was excellent. Unfortunately, the support staff is horrible. They don't know what service means let alone service in a healthcare environment for humans. I am sure animals are treated better than they treat their patients. Avoid them at all cost.

It is not possible to communicate to schedule an appointment. With so much advanced technology and they do not even have a telephone line available to contact them.

Terrible service, the worst place, bad attention..... The person in charge of making admission for the colonoscopies is rude, speaks reluctantly, does not respect the patients...... They schedule people on a schedule and I made them wait more than three hours.... The worst clinic I have ever known....

Hello, my lady was there for a few days, I chose to pay for a better service, so that she would be monitored all the time, for fear that something would happen to her at home, and she would not get to the hospital on time, and Lugo de I spent an entire night with pain and fever on November 19, on the 20th they told me that they couldn't do anything and that they suffered a demotion, the doctor failed and left them to die.

Excellent place. Privileged doctors... my mother spent 10 days in therapy... it is the best therapy I have seen. Thank you. Thank you. Thank you. Dr. Marchetti.. Dr. Zarate, the best surgeon. And Dr. Rodriguez, head of the technical area. The nurses and surveillance staff... all a good team of human beings. Thank you. Thank you. Thank you and also let the appropriate person know that they take care of the fact that the tomograph and the resonator have been broken for quite some time... and that the doctors are no longer current.

My mother was treated there 1716 years ago for her mother's cancer and thank God she was saved. They are all very professional. Today he has cancer again and thank God the treatment is giving results and the doctors are loving and excellent professionals.

I want to highlight the attention of professionals, administrative staff and secretaries. Always very friendly and helpful. Whether in the admission part, authorizations, soft tissue pavilion and pathological anatomy. I was treated excellently. I take my hat off to the institute's staff and volunteers who help us navigate this difficult path.