245 Cardiac surgery, Oncology, Orthopedic surgery, Thoracic surgery, and Vascular surgery clinics in Americas

I went to the clinic for an appointment scheduled for 11am and was only seen at 12:40pm by another doctor. During the wait, I did not receive any clarification regarding the doctor's delay. I found the service I received very disrespectful, as in addition to not having the schedule respected, I was also referred to another doctor. This type of treatment for any patient is absurd, especially in a place where the majority of patients are more emotionally and physically vulnerable.

I was very well looked after by the oncocentro team during my chemotherapy! Team super prepared to help us! my gratitude to Dr Rafael Brant, my oncologist, for his efficient treatment!

Impeccable service! From reception to the doctor's office! My mother follows up with Dr. Ana Izabela, an excellent professional! 🙏🏻🙏🏻

The clinic is great, in terms of structure, professionals, reception, nurses and doctors, since my diagnosis I was lucky enough to be treated by them, and everything was in the best possible way. Today, due to a change in health plan, I receive treatment elsewhere, but I confess that I miss the entire team where I initiate the first diagnosis. My oncologist was Dr. Paula Diaz, a great professional, humanized, she was an angel. So if you needed peace of mind about visiting the clinic, I can tell you that you can go there without fear, and everything will be fine.

It was great. We were very well looked after, I loved the service provided by all the professionals there, congratulations on their service.

Very clean, judicious, competent nurses, Mônica at the reception became a friend. I recommend.

Our son was born here and they gave us great service from start to finish. Can recommend 100%

Clínica del Prado looks nice from first glance, but once they take the mother into the maturity ward it becomes a concentration camp for pregnant women. They torture and torment mothers, denying humane care the entire process. They bounded the hands and feet of my wife during delivery, while the nurses were laughing and joking to each other how worried the father (me) was outside I’m the waiting room for 13 hours. Our son also suffered and barely made it. Thank god he is now okay. 4 babies died that night at Clínica del Prado. Let that thought sink in.

...yes...it took some time until the baby was there...BUT staff did the best they can in these difficult times...thank you very much to all of them!!...you are the real heroes and I really hope that politicians never forget this...hence, staff at hospitals deserve to be well paid!!!... Colombia has got fantastic doctors and highly educated medical staff...so treat them, how they deserve to be treated: as heroes!

Excellent medical specialists, both ophthalmologists and Pediatricians... the best in Reynosa

Friendly staff

These people are butchers..They just want your money...The first thing they wanna do is surgery....They left my thyroid worse ... should have never touched it ... should have given me thyroid hormone I needed...I am so sick I can't hardly work...Stay far away from this place.

My team took care of me through 2 successful aortic valve replacements and healing well very greatful

Always treated well and have had multiple surgeries with the highest level of compassion and care. Couldn't recommend any higher. World class facilities, Doctors and med students/residents, nurses are extremely respectful of patient wishes and exceed professional standards. All support staff I've encountered were extremely helpful and welcoming and would ask you in the hall if there was anywhere specific you were trying to find and if they can help in any way. The Doctors and nurses were extremely accommodating of my specific (non cardiac) issues and needs at the time and worked with me on them for a comfortable experience. The surgeon it's named after actually operated on my Opa (grandfather in Dutch) and the surgeon who did my open heart surgery was studying under the Facility's namesake and remembered assisting on Opa's surgery because it was one of their first surgeries he assisted on. So he opened up and operated on my Opa and myself. Working on 2 generations of 1 family decades and half a Province apart is quite the interesting thing in my opinion. If you or your loved ones are required to be here you're in very good care under MANY VERY SKILLED hands.

Experienced two months with the institute. The Doctors and Nursing staff were awesome. The panel of doctors managing my case were very knowledgeable and up to date with the latest advances in cardiac treatment and rehabilitation technologies.

Was very nervous about getting bypass surgery on Feb 1st 2023 ,Very professional Doctors who take the time to explain procedure and keep you informed after surgery. Special thanks to : Dr.Peter Fong (Interventional Cardiologist) and Dr. Ivan Zelenstov (Cardiac Surgeon) To all the wonderful Staff on the Cardiac dept!

It's been a long time since I've been here and still feel so nervous but the staff is very friendly and help you with anything

Fine, upstanding doctors who really care about human beings...

2 months ago was my aunt's valve change operation and it was a complete success. I am very grateful for everything they did before, during and after the operation. The months before the operation, each of the specialists showed a very humane treatment, an adjective that paradoxically is seen less and less in doctors. After the operation, they kept her hospitalized for more than 3 weeks and did not discharge her until the tests they performed daily gave good results, that is, without showing any rush to free up a bed, prioritizing the patient's safety. Thank you very much to everyone who makes INCOR the hospital it is. Keep going like this!

I am very grateful and proud that INCOR is a Peruvian hospital. Each doctor, each nurse or service staff has been protective angels for me. I was there 23 days, I have lived it, I can assure you. I wish with all my heart that it is always just as efficient and that all these beautiful people are blessed and very happy. Thank you! ! Thanks a lot!

Ok

Had an appointment Mar.25/22 and have heard nothing since. Decided to call 19 months later and find out that I am not on the list and they advised my doctor 2 months ago but did not even copy me. Great customer service! Time to look for another surgeon.

When going back to the clinic to get stitches removed, we had to wait 45 minutes in extreme pain. When a nurse did finally take us to a room, it was a consult room and had no supplies . She returned with very little and took out the staples without wearing gloves. They took in a lot of patients that need surgery while we were there. They should consider that those same patients will also need post op. And should not make them wait so long, give them a proper room with a real nurse.

My name is Lorne Allen of Edmonton, AB and It appears as though my total hip replacement has been potentially put on permanent hold because of a so-called "fail" on a sleep apnea test. Only problem with that is the test was carried out with only 3 out of 4 green lights on testing device - the last pipette would not lock in place in order to maintain a "closed" scientific setting - which left air spewing into the atmosphere and should have nullified the results. Additionally, when the reporting agent had me falling asleep 3.5 hours earlier than actual time (during which the sleep clinic obtained some of their best results??), I felt like the entire test was rigged! Further, I supposedly suffered some 47 "acute, severe apnea" results over a 9 hour sleep interval when in fact I cannot sleep more than 4.5 - 5 hours a night (testing night was from sometime after 12:30 AM to 5:15 AM at which time test was terminated) due to acute, severe pain in my right hip. groin, right leg and right buttock. Will the caring physician who referred me for this "fixed" test please explain to me how in GOD's green earth this could have happened and why, other than to make big bucks, a senior of 70 years was so maltreated?! Oh yeah, when the testing device was returned to sleep clinic, the receiving agent was informed of the green light problem (as at the time I was ready to repeat the test) whose only response was "oh. I'm sure they obtained enough to work with in order to assess you". Again, I ask you how they were able to diagnose me with a faulty testing unit?? And how dare they, at the same time as revealing by horrific test results, the same agent who reports my results, tries to sell me a CPAP unit only minutes after divulging this very improbable data. Shame and a pox on all those "professionals" who created my results!! Disillusioned!!

This was a medical experience second to none! The administrative attention was straightforward, the medical and support staff worked as a positive, friendly, professional team, and my hip replacement went seamlessly (so far!) with great pre and post surgical support. Dr. Nguyen is an expert in his field... caring, observant, knowledgeable, efficient and professional. Going to this clinic was the perfect decision for me at a very difficult and painful point in my health.

From the very first call I made to Clinique Duval to the last wave to the nurses while getting into the car, my experience with the clinic has been extraordinarily wonderful. I underwent full knee replacement surgery at the clinic. To start at the beginning: Philomena at the reception was very helpful and caring. The nursing staff at the intake was very reassuring and efficient. At the surgery I was priviledged having the best professionals, the anesthesiologist and the surgeon, dr. Masse, and the assisting nurses. After the operation I had the best possible care. The nurses were kind, compassionate and eager to do whatever was necessary to make me comforrable. Dominique and Maria Teresa were tending to my every need, and Imane, Marie, Olga , Marlene, Sophie, and other kind nurses made sure I was well. I also commend the physiotherapy treatment by Guillome, who instructed me on postoperative exercises and activity. Dr. Masse and dr. Assayag made rounds each day after the operation to make sure recovery was going well. I stayed at the clinic for two nights after the operation. The hospital room was spacious and very clean. The food was very good and varied. I very highly recommend Clinique Duval. My surgery was the best experience.

The Total Hip Replacement at the Duval Orthopedic Clinic was the best decision I made. My initial consultation with Dr. Vendittoli was on September 24, 2021 at which time I decided to proceed with the surgery. The information provided, before and, during surgery was excellent, including a provision of a manual which also outlined the importance of pre-op exercises. My surgery was performed on October 8, 2021 and I was discharged by October 10 with the ability to walk with just a cane. The ERAS (Early Recovery After Surgery) program developed by Dr. Vendittoli and his team is amazing and hopefully will be adopted by ALL public hospitals. All the staff at the clinic were exemplary during the entire procedure. Best of all, I never experienced any pain whatsoever post surgery, no longer limp, and am able to resume my daily activities. Post surgery physiotherapy is an important factor in recovery. Thank you to Dr. Vendittoli and all his team! June 6, 2022 Further to my first review of a Total Hip Replacement (left side), which was performed on October 08, 2021, I am adding a second review for the Total Hip Replacement (right side) performed on May 19, 2022. The initial review stated that the left side hip replacement (October 08, 2021) was the best decision I made. The right side hip replacement (May 19,2022) was the second best decision I made. For the right side hip replacement, once again and as previously experienced, all the excellent and important preoperative information procedures were clearly explained. On the day of my surgery, the anesthesiologist's technique of performing a spinal block (most recent technology) vs. an epidural (for 1st surgery) was truly incredible. I did not even realize that the spinal was completed so efficiently and painlessly. The advantage of the spinal block allowed me to recover extremely quickly and within a fraction of an hour in recovery, I was transferred back to my room. Dr. Vendittoli, who also performed my first surgery, has an excellent reputation for a very good reason! My incision was only a few inches long and I am amazed at how the procedure may be performed within such a small incision. A few hours post surgery, the physiotherapy team had me up to begin the initial exercises. Wow, I did not have ANY pain nor did I require any opioid painkillers at any time neither during my hospital stay nor at any time after my discharge. The following morning, physiotherapy continued my recovery exercises with the possibility of a discharge in the afternoon. I was now permitted to walk about with the aid of only a cane! Dr. Vendittoli, together with his team, assessed my speedy recovery and by mid afternoon I was given the green light for departure home, to where I would continue the very important post surgery physiotherapy exercises. As I had experienced during my first surgery, the entire staff at the Duval Orthopaedic Clinic were exemplary and it was a pleasure to be a patient in this facility! The CLSC provided physiotherapy sessions and nursing wound care, which was excellent at my recovery location. To be noted, these professionals were amazed at my recovery progress. During the first physio session (1 week post surgery) I was assessed as being at the third week post surgery recovery! Both professionals commented at the remarkable recovery difference they see between the private clinics, (in my instance, the Duval Orthopaedic Clinic) and the public system. This speedy recovery is thanks to Dr. Vendittoli and his team who developed the ERAS (Early Recovery After Surgery). Thank you Dr. Vendittoli and your entire team who made my two Total Hip Replacements such a remarkable success. I am able to resume my active life style quickly and painlessly!

I have been trying to communicate for an hour but they cut off my phone, I already tried with emergencies with the laboratory and with the advisor (they give 3 options) the lady did not want to charge me, I was sick waiting to leave, and then she did not give me the password to see my study. I was surprised that many have said the same, the attention at reception is very bad. Excellent medical staff and x-rays

Excellent service provided by the person at the clinic, from the person who does the cleaning, to the sales department that provides excellent guidance throughout your process or if you have any questions they are always on hand. In addition, the facilities are very modern.

They sent me from Qualitas there to check the car I had, they denied me access and told me that the only one was in the center. When my adjuster told me that he had never had a problem and when I went to the one in the center it also seemed strange to them that they denied me entry. The reception lady with very bad treatment

They are thieves, I paid to schedule an MRI for which they never gave me an schedule for which I requested a refund of my money and this is the time that they have not returned it. They make excuses and excuses but do not return it. thugs!

To consider It is not a clinic! It seems more like a medical union... I only saw one for a nurse with secretarial functions, they are offices with office furniture and diplomas on the walls. Better to evaluate if it is the appropriate place for the need for care; personally, even the insurance company is wrong to send a patient to this place.

Very complicated for attention. They send wrong schedules. It was a holiday... they say it started at 8 and then at the last minute at 9. People's time is valuable... improve that!

THREE AND A HALF HOURS OF WAITING Total inconsideration! We arrived at 7:40, 20 before the shift as indicated. One comes because one has cancer, not to eat Galician-style octopus, which is worth the wait. The waiting room was already packed at that time, which shows that they give many more shifts than they can physically do. Doctors are the best but administratively an absolute disaster, lack of respect for other people's time and zero empathy

I rate 3 for the studies carried out, good treatment, punctuality, etc. And the admission is organized. I should put an * for the surgery, where I thought I was in the worst public hospital. I walked to a tiny place to change, they didn't even make me bathe with disinfectant, just as I came. I spent an hour waiting with the surgical gown on, sitting in a common chair in an office, and from there to the "tiny operating room" and IT WAS NOT outpatient surgery, but rather several days of hospitalization. Appalling! Just as the surgeon who operated on me was terrible, and if certain suspicions are confirmed, I do not rule out legal action for malpractice. So far, good oncology care. Obviously, I wouldn't recommend him for surgery. As for the guard, it leaves a lot to be desired, poor organization and with two people waiting, I was there for almost an hour. The medical professional, correct.

I am a platelet donor and the girls serve 10. I know many people who are treated there and have had very good experiences. 100% human quality

BEWARE: Don’t send your family here and if Dr.Simon of Lakeview is the doctor get another doctor. Keep my brother on restraint and lots of medication and keep him in ICU My brother was sent here without our consent on 10/16/2023, plus we had informed admissions there and Lakeview case manager that he was not to come there by any means necessary weeks before the 16th. My brother was sent Monday and family had no idea & died that Tuesday morning about 6am.No one has reached out to the family to explain what happened and why he was sent there. What Rea happened at Pam Rehab ? I have been calling Scott with Pam , want call back . Also been calling Gretchen with Lakeview No answer and will not return calls. We just want to know what happened. Answers , but look like a cover up is happening here.

Pam was indeed a life saving facility for my husband. After suffering a severe stroke leaving him paralyzed on one side PAM took him into their Ltac unit where with their professional, knowledgeable and caring team got him to the point that he was moved to the rehab unit. There the team worked daily to get him started back on the road to an independent life. All the team from the front desk, front office, maintenance personnel, especially the nurses, therapist, aides and PA Lisa made us feel like family. We are forever grateful for our time there.

I started there in February of 2023 with my first surgery and had a wound vac, I was so scared , but I met Ashley, Amber , Amanda, Natalie , Kim and Chris and I knew I was going to be well taken care of and all my fears went away. They are all amazing then and now I’m back with second surgery . I was asked if I wanted home health nurse and i said”NO”that I wanted to go back to wound care. They are amazing I would highly recommend to anyone to go there. From the receptionist, the staff and everyone there , all are friendly and professional.

I stayed here for 3 weeks and it was Amazing! Very clean and well kept facility, the Staff is warm and welcoming, You can tell that the Nurses really care and that it's more than just a job to them. The Aides are just as caring and dedicated. And P/T & O/T were very committed to my recovery! Love and going to miss them all!! YW/24 & 14A

Post Acute Medical took excellent care of my mom. From the staff that greeted you, to the nurses, doctors, food service workers, nursing assistants and the front office staff, they were always willing to help and assist in any way. The facility is so clean. The case workers stayed in communication with me on a daily basis, and were so kind and patient with all the questions I had. Thank you all for taking care of my mom and helping her get the care she needed. It’s about the human connection and spirit that helps people heal. PAM’s staff had that plus more! Thanks again!

My husband was recently placed at PAM and released to North Oaks Rehab for further treatment. The outstanding treatment he received at PAM by all their staff was absolutely the best in health care. Due to his medical issues, he has unfortunately been a patient at many health care facilities. PAM offered and delivered the best care we have received in the region. The staff, from the nurses, nurse practitioners, CNAs, occupational therapists, physical therapists, housekeepers, our case manager, our patient advocate and the kitchen staff were all courteous, knowledgeable, and took care of my husband as though he was family! A great big thank you to the following: Brittany, Danny, Adam, Marissa, Leslie, Abby, Carly, Shelbie, Catherine, Paula, Paige, Lacey, Bonnie, Abby, Laurie, Angelica, Precious, and for all of you who treated my husband with such dignity and respect and for giving him the best care he has ever received while away from home.

If I could give zero stars I would. My mother had a knee replacement three weeks ago. Today was her first day to go to this rehab facility. The therapist got onto her (rather rudely) and said "she doesnt need to be a hero and should still be on a Walker!" Then he proceeded to give her two exercises to do. These were the same two exercises she was doing the day after surgery. She came home in tears and defeated. Both her physical therapist at my home and her surgeon said she is doing excellent with recovery and healing. It is so sad that this individual is still practicing and hindering healing on others.

From the day I got here I have received nothing but the best of care..from the nurses,cna's and drs they are by far the best of the best..Saul in physical therapy is the best and Grady in the caseworkers office goes above and beyond to help you..This place is outstanding in their kitchen, ( I have never had hospital food taste so good)..my experience here will never be forgotten as the best care a patient could get..Thank you PAM health care

This post is on behalf of my mother, Amy Lugo. She has been extremely pleased with the therapy services offered @ PAM! She says she has had and continues to have a pleasant experience with all staff, both on the business side and therapist side. She would highly recommend your facility to any individual in need of physical rehabilitation services. She also wants to express sincere appreciation to all PAM staff she has encountered thus far.

Pam on 1604 is the worse place to take your love one. I could put why but I wouldn't have enough space to write of ALL the wrong things they do and their manners. PLEASE, don't take your love one there.

Overall I never got clear communication. They never made us gown up knowing my mom was contagious. I asked for certain tests to be done and they never listened or called not even a physician. My mom would be screaming in pain due to her condition and they just acted like she was crazy. I can’t go into much detail without just being extremely upset. The nurses would talk so badly and you could hear them. I feel like my mom may have had a chance to live if she had been placed in better hands but they neglected her didn’t even do the tests they were supposed to and a nutritionist never called till right before she back to the hospital to be put in ICU and by then her infection spread more and went to her spine. Very sad. My mom spent over 45 years saving lives and serving as a nurse only to be treated badly and neglected.i forgot to add when my mom got readmitted she was filthy and the nurses in icu bathed her I never saw her once get cleaned up at Pam or even her hair fixed. She deteriorated so badly there and this was just a few months ago so please if you love your friends and family don’t send them here unless you never want to see them again.

If you want your loved one to die send them here. The hospital is not interested in creating policies that keep their patients safe. 95% of the nurses are incompetent and have no business being licensed by Texas or any state for that matter. Oscar Brownlee- Chief Nursing Officer and Vanessa Smith- Nurse Manager lack the follow through to keep any patient safe. They are both very nice and respectful but they care more about customer service as opposed to patient safety. They allow potentially fatal mistakes to continually happen without consequences. Kim Aguedo- Quality director is 100% incompetent. I don’t think she has any notion of how to take care of a patient. This is evident in her policy implementation. Nothing she implements makes an ounce of sense. I looked Kim up on the Texas Board of Nursing website and she does not show up as a licensed nurse. Would you want someone making decisions about how your loved one is taken care of? Someone who has never taken care of a patient? Maybe her license is listed under an alternate name or a different state. Steer clear of this facility at all cost. It really is an unsafe environment. Disclaimer- This is insider information so do with it what you will. I’m sure Post Acute Medical will attempt to discredit this post and someone will respond by saying I am disgruntled. But nothing I’ve said is untrue. I have worked for this company for a total of about a year and 3months. During this time I have seen so much flagrant disregard for policy and Management do nothing about it. I am not disgruntled, I am relieved that I no longer have to worry about being liable for other employees who are not interested in following policy.

The building is a little old and has a few maintenance issues but the staff here is incredible. My day nurse Brandy is absolutely amazing. She goes above and beyond to make sure your stay here is the best experience you can possibly have. Her bedside manner is absolutely amazing. Brandy is very knowledgeable and does her absolute best to keep you comfortable and very well taken care of. My night nurse Heather is absolutely amazing as well. They both go above and beyond to make your stay here the best it can be. The nurse techs are very kind and gentle and try their very best to do everything in a timely manor,…. I would like to add that nurse Dawn is an absolutely amazing person and nurse who takes amazing care of her patients and isn’t afraid to go above and beyond to make her patients feel like friends or family and be as comfortable as they can be. She’s very smart and nice and considerate. You need more nurses like her and lots more techs like Teressa and Alyssa. They are I mean there isn’t words to describe how good these ladies are at their jobs and how well they take care of me even when they are short staffed….. Summer and Cam are absolutely amazing techs. They are fast to answer the call light and are very caring and affectionate people. They are amazing at making sure you are comfortable and having everything you need and want. I believe every one of the techs should have to work a few shifts with these two ladies just so they know how to have great bedside manner and great people skills as well as do the job proudly and professionally.

PAM has taken exceptional care in doing their best to make me comfortable and take care of both my medical and personal needs. Brandy is one of my day nurses, and is very compassionate.

Pam LTAC has been the most amazing experience for me with my family member the dialysis department is phenomenal they treat the patients like it’s their own family. The kidney doctors are wonderful. Nikki the dialysis nurse goes above and beyond to make everything as comfortable as it can be I definitely recommend if your family needs dialysis and ltac setting. Thank you all for what you do

I wanted to take my time with this review, as the nurses here at PAM are ABSOLUTELY WONDERFUL! Shout out to Miss Kaitlin, Miss Rachel, Miss Loree, Miss Carolyn, Miss Elise, Miss Kim, Miss Christina, Miss Becky, Miss Mayra, Miss Emma and Miss Maygon, who from my experience happen to be the best in wound care! There is more to wound care than just slapping a band aid on your boo-boo... These ladies by their presence, bring an atmosphere of healing and wellness, joy and mirth, plus I must mention that they truly care for their patients! It really was the highlight of my day to be seen and treated by these ladies! Although I am older than them all, I called them all "Miss" as I felt that they should be treated with respect. These ladies aren't just some fly-by-night candy stripers, but very knowledgeable, positive, professional women, who placed me onto their schedule, and with The Lord Jesus' healing power, took care of my body! I really feel as though I were family by the way I was treated. I came in with an unresponsive wound which gave another facility fits, and these ladies just laughed at it, took control of it and treated me without blinking! I am healed today by The Lord's grace and these women doing what they do. I came in a little under the weather, and these women showed genuine concern, even having Miss Jessica call to check up on me! I was impressed... even more so when I had surgery while under their care, and these women of PAM took care of that as well! I have so much confidence in these nurses, that if my arm is severed in a freak accident, or if I get a splinter in my big toe, Post Acute Medical is where I'm going! As a Bishop and Doctor, I highly and wholeheartedly recommend these ladies and this facility... 5 STARS!!!

Top notch care.they said they would save my husband's foot and they did. We are extremely happy with the care and treatment he received. I would definitely recommend anyone to go there for wound care. We will miss them but so glad he doesn't have to go anymore.

What a blessing we have in Victoria. After having complications after surgery on my left foot , I requested a referral to PAM for wound care. They provided excellent care and the results speak for themselves! I was outpatient from June through August, receiving hyperbaric treatment, wound care and skin grafting. The staff was second to none! Caring, compassionate and continually educating me throughout the process. They turned a very bleak situation into a success story! Thank you from the bottom of my heart! Jim Simpson Victoria

The hospital is not bad at all or the nurses, my concern is why do they give patients water from the faucet knowingly it tastes awful? That is my biggest main concern other than that the staff especially the case manager Cynthia she is an awesome person, again Thank so much.

Bad services, appointments are always delayed, the billing area is very poor. I have an appointment that I have been waiting for for more than two months because there is no agenda, it is supposed to be at 9:20, it is 9:35 and I am in line to be able to check in from 8:40 and nothing is moving forward. The tedious thing about the place is always in the billing area. The appointment is practically lost.

In the emergency room the service is complicated, especially because of the nurses, but in hospitalization things change and it is very nice, the doctors are always kind and the little angels are sweet.

The worst hospital arrived due to an emergency of a cut finger at work since 8pm and it is 330am and no doctor or anyone shows up to take the respective points, the doctors sleeping and the worst people on the floor