Knee osteoarthritis treatment in 200 Oncology and Orthopedic surgery clinics in Americas

My experience with Clearpoint Surgical solutions was amazing! Its been 4 weeks post op and I am recovering as planned. Its not just one person that I salute, but a team of professionals that address every need you have during the process. The level of care and expertise I received was top notch and I would highly recommend you give them a call if you are in need.

My arrival at the clinic was a little confusing but as soon as I was in it went well. Once the IV was in it seemed like a very short time until I woke up in post op. The helpful post-op staff got me moving and eating. (Don't get the nachos) From then it seemed the key was to keep moving and healing. I was back on skis in about 14 weeks and the hip works great. Attached photo was at about 16 weeks.

The clinic provided excellent professional service, they took the time to explain in detail all the steps required in a timely and structured manner. All my many questions were answered to my satisfaction. The pre, actual and post surgery care was beyond reproach and I'd recommend them to anyone interested.

This is an excellent hospital! I don’t understand how they get low star ratings. People should really stop & think about how fortunate we are to have such an amazing facility and their amazing staff! I had Breast cancer and the quality of care I received was way amazing and I honestly couldn’t ask for more. They far exceeded my expectations!

We visited a family member in the Humber River hospital. The place was extremely clean and tidy, well maintained with well lit areas. Very modern building and design and layout. The staff were very friendly, helpful, and professional. Lots of parking available both regular and handicap accessible. See pictures!!!

The process was transparent, and the staff was highly responsible. Despite the staffing and medicine shortages in the Toronto healthcare system, these dedicated professionals provided excellent support and clear explanations of the process. They efficiently communicated through email and text messages with the accompanying person. Additionally, the availability of paid parking was convenient.

Well, I did have very good care in every aspect, my procedure was outpatient but delicate and from the nurses, my anesthesiologist, my Dr, they were all very attentive, the orderly, the care was at its best, everyone was very nice 🙏🏼🙏🏼🥹🥰🥰🥰🥰thanks to everyone 🙏🏼🙏🏼🙏🏼

Very grateful to the hospitalization staff, I took the opportunity to tell Alejandro and the other nurses on his shift (the two girls who kindly said goodbye to my baby) it's a shame the emergency room wasn't many patients and the wait was exaggerated for a 5-year-old baby. months . The clinic should have other pediatricians. I don't know why the one that was there took so long.

I had my baby last 10/6/2023 and the experience was excellent. I highlight the attention and professionalism of the staff, the attention to detail, the special way they have of making the mother and the family feel good and making things easy. The facilities are comfortable although in some areas they are under construction. To improve 3 things: the cafeteria (the food is really not very good, I opted for delivery), the Internet (I was never really able to connect, but with the data plan it was solved), and it would be ideal if it could be done in one time the civil registration of the newborn at the clinic so as not to have to go around searching where and waiting in lines later. But most importantly, the clinic is a 10/10. Many thanks for everything.

They should give users a racket to kill the mosquitoes inside 🤨

Of all the clinics and hospitals that I have visited inside and outside of Colombia, I dare to assure you that they have incredible human talent.

I am from out of country and my son fell off a chair and had a huge incision on his head. as soon as we got there they brought him in and attended to him. We were there for 10 hours for observation and had given amazing attention and care to my boy

My father was hospitalized for a complication of the bile ducts, in general the hospital is exaggeratedly expensive for the service offered, the facilities are old, the staff that works there and does everything possible to ensure that the patient stays longer days to charge more, Since it costs approximately $25,000 per day, I do not recommend it in the least.

The worst clinic, my grandfather was admitted there for a stroke, they charged for medication that was not even relevant, the devices and facilities are super old, the nurses, especially the intensive care ones, were very despotic and rude, there were bedbugs in the waiting room. The only thing they care about is getting paid and making sure August.

What I am going to write is completely real, my grandfather was left to his own devices when he was hospitalized, he was about to be discharged and then he died, there is no use there, the worst clinic that exists in Aguascalientes, don't go there. I mean seriously, besides my grandfather is not the only one who has died due to the negligence of the doctors there, also one of my mother's uncles, or they were poisoned and there was even evidence, but my mother's relatives did not want to get into trouble and that is why They did not report. They should close this "clinic" Apart from all this, a day at that clinic can cost up to 15,000 pesos.

I have been hospitalized for 3 days for heart failure, the therapy is private and a luxury. The gastronomy is a 10, the attention of the nurses is excellent. Cleaning 4 times a day. The place is wonderful.

I was hospitalized for 2 days in this clinic for an operation and the truth is that everything was a ten! The clinic is a luxury, at least on the floor where I was (9th) with nurses on duty all day, nutritionist, surgeon, a whole team of people on top of everything. An excellent human group at work and not to mention the food where you can choose your own menu. Thank you all for making my stay a luxury, I never thought that a visit to a clinic could stop being an unpleasant experience (it will never be a good thing, nothing like the house but it was bearable) I recommend!

Images: 1 hour for reception (enter the system) and 1 more hour for them to call me to carry out the study!!! I have an appointment made 3 weeks ago. They attend to spontaneous demand and with shifts all in one place, they call in order of arrival and only 2 people receiving (there are 4 positions) and they are VERY BAD EDUCATED. A SHAME. The Dr. very attentive

A family member had surgery a few days! At de financial desk, I paid the amount that they charged! I asked, with this payment, all medical services are covered! They said Yes!! After 24 hrs, my family member was ready to check out! The nurse's desk told me that I need to go to the financial desk to pay, before the patient can go! I was upset, due to the fact I paid enough for 24 hrs! They told me that all services such as: gloves, medications, Hygiene, food, etc, have to be paid! This hospital is old! I paid more than I should have! My recommendation is, not to use this hospital Climic Catolic

Very good service and support. I called them one day before for an appointment. Nex day At 11 am I met the doctor (on time!). Very good conversation in english, very fast service. You have to pay in advance. People were very friendly and helpful! Appointment costs about 80 dollars, other things on demand. you can pay by credit card easily. i highly recommend the clinic.

Our children's pediatrician, Dr. Nora Padron sees them here. She has been their doctor since they were born. There is no other pediatrician anywhere that can measure up to this great, kind, caring and thoroughly knowledgeable professional.

I don't know why there are no cameras in the hospital. At least in the nurses' room. Every time I went to the pediatric emergency room the same thing happened. Nurses talking about personal matters, laughing loudly, as if they were in a bar. And when we make any requests, they are rude, rude and even mocking. I spent 14 hours there with my 3-year-old son. I didn't even see hygiene (the minimum expected in a hospital). Sheets used by patients the night before were left on the chair (until the time I left, they were still there). Children with infectious diseases (gastroenteritis, severe flu...) were discharged and the seats were not sanitized. They directed me to the resting chair, when I sat down I felt something dripping on me. It was the nebulizing mask that a child had worn during the night. I myself had to sanitize the armchair my son was in. Holding him with one hand and rubbing alcohol with the other. Chaos. I filed a complaint with the ombudsman and to this day I have not received a response. I will formalize a new complaint with the ANS with photos and videos.

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I think this hospital is great, I had 2 surgery there. I am from United States. The Dr used was Dr luis Eduardo Barbosa. His staff was excellent. The front desk at check in very professional. Then I was brought to a room to change and then to the OR. woke up in recovery and was feed food and released in the morning. Parking was easy. Hospital was clean, looked up to date. Excellent experience there.

Worst ER I have seen, the nurses show zero compassion, waiting time is endless, no proper process for taking patients in is in place, not clean, every time I go there’s blood on the floor which is not cleaned right away. People are left to die, some bleeding some in pain & no one cares. Twice now that I go & I wait hours even before I make it to Triage to get my information taken & i end up leaving.

I was delighted with the treatment I got at Joe Brant last Wednesday, the 18th of October. I arrived around 4PM with a finger I had cut off (I had it with me) and one that was basically dangling. It was a table saw accident. I was greeted immediately and directed to the waiting room. I did have to ask if they should put my finger on ice with the hopes it could be reattached. That was done. The triage nurse was great (sorry, I didn’t get her name) and the person who wrapped my hand the first time equally as great. I eventually got to the back (it was a busy time) and Dr. Terry Hatch came in and assessed my fingers. He told me exactly what was happening and what was going to happen. And then set the wheels in motion. I was re bandaged, sent for X rays given tetanus shots, and then Dr. Hatch came back in and began to work on shaving the bone etc and stitching up my fingers. It was decided that the one would not be reattached, but the other one was to be repaired. I felt very well looked after by the main nurse assigned to me, Dr. Hatch and pretty much everyone else. Dr. Hatch was calm, professional, pleasant and excelled at what he did. All my questions were answered simply and calmly, no matter how silly they may have been. I had some prescriptions for pain and antibiotics, and a referral for an appointment for a plastic surgeon (follow up) before I left. I can’t say enough about Dr. Hatch and the nursing team in Emergency. Thank you so much for what you do, and the way you do it. David

Had the greatest if you can say at the ER today. Great people, hard working. Taking care of the sick. Me included. Nurses were awesome, triage fast and friendly. Finally ER, Dr MacDonald great knowledgeable, patient and offer a solution. A referral. Something I couldn't get from my GP who I've known for 20+yrs. Thank you Joe Brant Hospital

I'm really upset with the hospital because before I was discharged they gave me the antibiotic and painkiller medication many hours before I was due to make my bill bigger and they went over the insurance budget and they didn't let me see the breakdown Disastrous administrative staff

What a lack of professionalism: - nurses calling each other “amiga” while tending patients in their rooms - residents and nurses rushing into the patients rooms disregarding any privacy and without any education to greet anyone in the room - nurses setting up a workstation in the rooms hallway, meaning they have no respect for patients or visitors need for peace and quiet - poor facilities and lack of maintenance

In general, it is a good service that is provided, with the exception of a nurse who, without having any idea of ​​how to channel, gave my wife her arm with a huge bruise. The staff is very friendly and the facilities are clean and comfortable. The dark one in the rice is the cashier staff, who get annoyed just because, after almost five hours of having discharged a patient, they go to ask them if the documentation to pay is already there. Without any kindness they answer curtly: we are checking, we will call you.

It was a great experience! From the gate to medical care, I was treated very well. Initially, I received information that the expected wait would be two hours and I decided to stay calm, settle in and wait. The important thing was to have already gotten there. After all, everything that seems bad can certainly get worse! So, everything worked out! The doctor on duty is super TOP, attentive, very assertive for her young age. The nursing technician Arnaldo with the hand of an angel that I didn't even feel the discomfort of access. For the laboratory exam I was seen by Jefferson and when I thought it was going to be horrible, he was already done!🫠 The doctor who took the shift and discharged me was also great!!! What professionalism, what a high level of this team! Thank God everything was perfect! And my plan is no diamond!!! Thank you, God, Congratulations Emergency Hospital Santa Joana! November 2023

I went to the hospital a few times, both for consultation and emergency. What I can say is that the Hospital is very organized, has very well trained staff, I have always received very good service on the phone. I saw a lot of people criticizing here and I decided to tell my positive experience, it doesn't mean that I didn't encounter problems, such as a consultation that took 2 hours to wait, but in this case it was an isolated professional, I don't believe that the hospital itself is bad, but Like everywhere, there are good people and others not. The rating I give is 5 stars, as most of the staff are attentive, careful and the structure is excellent! In short, Hospital Santa Joana is of excellent quality, has very well-trained staff, they answer the phone and answer your questions very carefully. I attributed my bad waiting experience to a specific doctor, the others were excellent, so a very good hospital, congratulations!

I had to take my 3 year old daughter to the pediatric emergency room and unfortunately I experienced racism from the first contact with the doctor asking me if I was the mother, because my daughter was white. I've never seen a children's professional not interacting with the child, not conditioning, nothing... Super rude, cold, indifferent. I observed her serving a white family and it was totally different. I felt violated. I don't recommend Santa Joana!

I elected to have my hip replacement done in Calgary in September rather than wait and live in continued pain here in Winnipeg. It was nothing short of a great experience from the first contact through the surgery, fabulous care at the clinic and excellent followup. You never feel ‘abandoned’ even though you return home 1300 Km away. Kudos to the whole team, esp. Jennie and Dr., Johnston for being not only efficient and professional but caring. Thanks for giving me quality of life again!

I had my hip replaced on October 31, 2023 working with Gateway Surgery. I can’t say enough positive things about Dr. Hart, Dr. Guzzo and their entire medical support team. They are amazing and I’m very pleased with the outcome. I was on my feet and walking within a few hours of having the surgery. I got back home on November 2, 2023 and must say that I’m glad that I used the travel agent Gateway recommended to book flights and hotel accommodations. Since returning home, I’ve had several calls from the nurses at Gateway to make sure everything is OK and that I’m not having any issues. In summary, I’ve had a number of operations over the years and this surgery by far has been the best surgical experience I’ve ever had. The best analogy I can come up with to describe the difference between using public versus private healthcare could be characterized as the difference between flying economy as compared to flying business class. By going private, the waiting time is substantially reduced which gives me additional time to do the things I want to do during retirement in lieu of suffering at home. Gateway Surgery is my number one recommendation for private surgical services.

I was seen at Gateway for a consult by Dr. Kelly Johnston for an arthritic hip. Decision for surgery was made in a timely manner and I DIDNOT have to WAIT! I could not have my surgery done in Alberta so I was referred to a surgical Center in Toronto. Being connected to an Orthopedic Surgeon ( Dr. Kelly Johnston) post op was a high priority for me in the event I needed medical attention close by following my surgery in Toronto once I was discharged. ( I am a retired nurse that worked healthcare for a number of years). I did have some post op issues but I am happy to report the care I received from Dr. Johnston and his Gateway staff was top notch. Dr. Johnston has an incredible bedside manner and I was well taken care of by him. I also have to mention Twyla! She is a great nurse that I had access to during my post op period and helped me through the post op period. Having access to a Registered Nurse 24 hours a day post op is so comforting and reassuring. This is a huge asset! Help is literally a phone call away! The staff at Gateway is excellent and very efficient. I am forever grateful for all the great care I received!

From the minute I got there till I left the next day (which I definitely would have stayed another night), I felt so taken care of. I had a total knee replacement. Dr Batuyong Dr Macay his assistant, the anesthesiologist George, my nurses, Jackie, Sadat, Jonah, Silver, and Denver always had a smile on their face. Everyone there seemed to love their jobs! The rooms were huge, beautifully decorated and had a huge TV. I would go here every day of the week for any treatments. I wish the nurses In the hospitals would love their jobs, but we first have to have a better system of not so much pressure, mandating over time…. Then those amazing nurses could walk in smiling to!!!! Thank you everyone for an amazing experience!!! Oh wait the food… I had a great sandwich salad and full plate of fruit. Breakfast well let’s say that was pretty much nonexistent!!! But they know you’re leaving so you can get breakfast wherever you wanted. They also didn’t offer lunch but if I wanted something I could have had a sandwich cuz that’s all they seemed to offer. Overall. Still the best hospital visit!

I had knee replacement surgery on Sept 26,2023 in Calgary. ⁃ On entrance to facility , the receptionist was welcoming and friendly ⁃ My Surgeon, Dr Fruson , was exceptional ; showed me my X-rays in the OR and made sure that I was comfortable ⁃ Operating room assistants, Dr Schachar and Dr Torfason introduced themselves and promised that they would make sure the whole team was on their best behaviour ⁃ The anesthesiologist, Dr Krause; helped me make a decision about anesthesia and explained how it would be delivered Assured me that she would be right behind my shoulder watching out for me the whole time. ⁃ I Felt like I was in good hands and they cared about me ⁃ My room for the night was spacious and clean ⁃ Food was delicious and appropriate; half a sandwich and fresh berries and yoghurt , later that night. ⁃ Physiotherapists were encouraging and fun ⁃ Nursing staff were attentive making continual checks and always asking if you needed anything ⁃ Pain was very well controlled and the drugs did not make me dizzy or feel nauseous ⁃ If you pressed your buzzer for assistance, nurses arrived very quickly ⁃ Overall impression was that it is a very well run establishment with happy employees who work well together.

I had a full hip replacement last week here. Outstanding staff and facility. They made me feel like I was spending a day or so at a luxury spa!! Just a quick update ... after a month, walking and biking regularly. Lots of mobility I didn't have before surgery! I am coming across some news stories lately about private vs public med services in Canada. Would be nice to have our political leaders look for solutions that better integrate private and public services together!

Dr. Bartlett and his staff were timely, professional, and courteous. The procedure was performed flawlessly and he kept the mood positive and humorous.

Want to give a shout out to the nurses and staff on the 17th floor. I was briefly there this past Thursday to pick up my uncle Juan who received treatment. It felt very welcoming and calm on the floor. I am assuming that they were nurses (I apologize if they’re not) as they were sitting in the central location and also running around taking care of patients. When we asked for a wheelchairs, they processed the request with a smile. One of the folks even asked how my day was going and asked about the Buffalo Bills. I know this may sound small but it’s the little things that can make a difference. I had some anxiety coming to visit and was exhausted from my 8 hour drive to get here, but all that went away when I entered the 17th floor of this hospital.

The nurses, admin team, patient care team I have no complaints about. I dread thinking how the doctors here have handled my Dads care since the very beginning of his AML diagnosis in April. To begin when he was initially admitted, he received his chemo and was discharged with oral meds that he was told to keep taking upon going home. Doing some basic internet research we discovered he was taking the meds for 20 days longer than he was supposed to. We had a teledoc visit with his doctor, she described it as a “misscommunication” and that he indeed took it weeks longer than he was supposed to. Also during this period, he was doing outpatient in New Jersey and never had any follow up from his doctor until weeks after discharge his initial diagnosis. I do not think this is standard. He was discharged with no Oncology follow ups scheduled or anything. When we finally did talk to his Doctor she said to move to a clinical trial that had not been successful on anyone, nor was it even available. She gave him more chemo that did not make any progress towards treating his disease. To say she was hands off is an understatement. I personally messaged about clinical trials that had success with patients with similar diagnosis and subtypes. We were told to reach out to hospitals that had them while she continuously kept stringing my father along without any real plan besides what was already not working. I asked about transplants she said it could kill him, now they have no viable plan as the chemo and lung issues (related) are too much to overcome. I continue to seek treatments for him. In short, I feel like we experienced a 1980s treatment plan, with no creativity or critical thinking applied to treating my Dad. He is a number to (most) of the doctors. They also will scheduled him for blood transfusions once a week on outpatient when he got them daily in the hospital. Extremely frustrating. Their bedside manner was also… abysmal. Offered little hope this whole time and didnt give confidence to other centers that would have been more capable in treating him. I would not recommend MSKCC and wished he went somewhere like Mayo or MD Anderson. Maybe they can be helpful for more straightforward treatment plans, but my Dad has a very rare subtype that made it complicated. Several doctors come off as thinking they are the end all be all of what is known about my father’s disease. Newsflash - we’re all capable of reading studies that show efficacy of treatments but your heads are too far up your own you know wheres to listen to family. They also give off a vibe of thinking they are the Almighty as well and it breaks my heart to see how they spoke to him and how it affects his mood, graces, and personal outlook.

While I appreciated the procedure being done my beef is this places billing department only affords you 6 months to pay your balance. So even tho I have insurance through my place of employment and reached my déductible prior to surgery, and even though I have been making payments monthly for the remaining 20% ... if my balance isn't paid in full within 6 months their "policy" is to send it to collections. Now I was offered 'financial assistance' IF I submit two or three years of taxes, plus several paycheck stucs. (So basically all of my personal information) which is not only time consuming but also invasive. I'm just a single gal trying to make ends meet. I needed the surgery to prevent further complications down the road so I elected to have it done. Perhaps I missed information prior to getting the surgery? But I NEVER thought that even though I am paying monthly a fair amount towards the remaining balance that I would STILL be threatened with having it go to collections. And just for that reason I would NEVER recommend this place to anyone. Period

The Nurses, CNAs, PTs, & Staff were all AMAZING!!! My mom had knee surgery a week ago and our experience there was great!! Everyone was kind and helpful from admission to post op. I can’t remember everyone’s names but I did take some down! We loved how kind and helpful her nurse Kaylani was!!! The most important part to us was having a Spanish speaking nurse on staff. My mom only speaks Spanish and it was so comforting to us knowing at night she was left with someone she could understand and communicate with! Thank you to Josephina and Nasthja for taking such good care of my mom! The physical therapist, Ruth is incredible!!! My mom adored her and made us feel confident about taking her home!! Special thank you to KASS, CNA!!!! She provides excellent patient care. Spine and Joint hospital provided quality care!

Arizona Spine and Joint Hospital gave me outstanding service and care during my stay. I would also like to thank Dr. T, his wife Kate, and Dr. Kralik for their great skills and knowledge. I'm so thankful my wife and I found these skilled surgeons. I'd also like to thank the nurses and staff who took care of me while there: Debbie, Cathy, Karen, Deanna, Becky, Dickson, Katherine and Veronica! Thanks again. My drive from Lake Havasu was well worth it!

I went in for my first surgery a few days ago and everyone at the surgical centre was great. I felt well taken care of from the moment I walked in. I was extremely anxious and they did everything they could to make me comfortable, and followed up the next day. Thank you to the whole team that worked with me! And an extra thanks to the nurse who held my hand when I was scared 💜

Great staff, everyone was so nice! After a terrible experience 10 years previous at a surgical centre downtown on Burrard, I was expecting the same terrible treatment. Instead, I was so pleasantly surprised! The anesthesiologist, Demitri, gave me a local anesthetic before putting the intravenous needle into the back of my hand which I very much appreciated! All the nurses were kind to me. From start to finish, everyone was so great and treated me well.

Only ten days from diagnosis to surgery to repair my Inguinal Hernia. Dr. Scudamore and his team were amazing. The entire process with False Creek was a pleasant experience largely due to Dr. Scudamore’s ability to listen and understand my concerns, recovery objectives and how I wanted the surgery performed. Open surgery, no mesh, used my own fascia to repair the tear and he also took the time to tie off vessels rather then cauterization. Minimal tissue damage! Can’t say enough good things!

I had a surgery done here recently under the talented hands of Dr David Williamson. I was impressed by everyone I came into contact with. I was a little nervous, and very excited upon arrival. All of the nurses and doctors I talked to made me feel safe and welcome from the moment I walked in. I received amazing care from each and every one. ❤️

Had surgery today at OHSC can't say enough good was looked after extremely well from the moment I walked in and through the surgical process from staff-nurses-Anthesiologist Bruno and Doctor O'Brien. Thank you to all for the best surgical experience I could hope for. Highly recomment OHSC

I went here to ask for Lazer skin care surgery for moderate to medium severe unknown facial scarring… I paid $6,000 for 1500 Needles to be punctured into my skin with some sort of medicine that must have just been sterile water… it actually looks ten times worse than it did before I started; had I not mentioned I had an inheritance; I might not have been sent to a random room…. They might have actually given me the first possible treatment too work for my skin, instead they figured I’d go back for the rest of the 14 other rooms of mechanical devices they had to offer for skin care. WHEN I SPECIFICALLY ASKED FOR LAZER TREATMENT… when I arrived she just grabbed this huge machine with a needle device (PUHHHWOOOPHTSHHHHHUUUUHHHGHAHGHAGHA) it was a retarded puncture device with a huge needle going in and out of your cheeks and such, completely missing my nose which was half of my worry to begin with. I’m thinking of sueing concidering that treatment isn’t even listed on their website!!! I’m very upset. It looks way worse and with more puncture marks than before :,( HANDS DOWN THE STUPIDEST PLACE TO GO FOR ACNE TREATMENT IN THE WORLD… have fun guys. Get ripped off then!!!

Doctors and nurses were extremely helpful and had a lot of patience with me . Only thing that was an issue was on papers they said arrive at 6am but they didn’t let us in until 6:30 am

I would NOT recommend this place for anyone to go to. Be AWARE if you have a sleep machine, they WILL not take you. This is not a place I will EVER recommend. They are not even worth the 1 star they just received.

The front desk staff was super friendly and the nurses and surgeon were all very kind the day of surgery. Excellent . Thank you

I had surgery with DR Cláudio Kawasaki on my knee at the hospital, I was hospitalized for one night, the food at dinner and snacks were excellent, but not the same as the attention given by the girls and boys, nursing technicians and nurses, super attentive and patient surreal, even with a lot of pain they did everything they could to minimize it and give it all their attention. I recommend it 100%

Excellent physical structure, reception service, wonderful attentive and human nursing team, in the cafeteria in the afternoon the attendant was very polite, calm, super human, I watched and she even knows who the patients are.

My experience was undoubtedly a wonderful show, everything was impeccable from the entrance to the exit, I believe that I will hardly have a treatment like this anywhere else, congratulations to the entire team for a high-end humanized service.

Terrible for getting a ticket, it's a two-hour line And after that two hours to do paperwork you have to wait for them to call you, you arrive at 5 in the morning and you leave at 3 in the afternoon, if that's all.

Ok

Definitely the best pediatric hospital in the city. The attention was more than excellent from the guards, administrative staff, auxiliary nurses and doctors, from Emergencies, Surgery and Recovery. The patient treatment is 100% professional, very attentive and friendly. Thank you so much.