from Morgana Ribeiro
November 30, 2023
Terrible service, absurd delay at reception of more than 40 minutes. Unprepared employees with no information on service protocols. Both for scheduling by phone and in person. I scheduled an MRI and confirmed the information before making the call and when I arrived to be seen on the second attempt (as the first time I was unable to be seen because the exam was 2 hours late) the attendant gave me completely different information, stating that I would need to change the order on behalf of the council, and I confirmed it with the telephone attendant twice regarding the council. Anyway, on top of that, I agreed to take the exam because I was urgently required, but it was 1h30 late, which ended up being a little longer. The hospital used to be excellent, but it has lost its quality, I don't recommend it.
from Daniela Catani
October 28, 2023
Terrible in terms of hospitalization... I arrived at the hospital with my daughter with blood in her stool... I was well looked after in the ER and, after carrying out the tests, the doctor informed me that hospitalization would be necessary. We were directed to the infirmary and here I have been ever since. I was admitted to the hospital on 11/27/23 at 7:58 pm.
I signed the authorization for hospitalization on 11/28/23 at 01:48 and now it is 15:50 on 11/28/23 and we are still here in the infirmary...
They should warn you before admitting you about all this! A lack of respect. My daughter has been on a stretcher for 14 hours and I was sitting in a chair for hours and after a lot of complaining, they put an armchair...
from mauricio p
June 01, 2023
DON’T HAVE CHILDREN IN THIS PLACE😡😡
Worst experience possible, we signed a maternity plan at this unit, everything was wonderful when presented, I thought it would be a good place for my wife and daughter.
My wife went into labor so we went to the hospital. Arriving at the location, my wife went to the service.
There was no room available, so we did the whole process by pushing our bags around the hospital.
I asked the receptionist who informed me that this is quite common at the place, as it happens every day and so I asked someone from management (both rude) and said that I would only have a room around 9 am and at that time it was around midnight. night and a half.
Of course it didn't happen, he only got to the room around 2:30 pm.
In short, my wife had our daughter, I continued through the hospital pushing suitcases, all of this was nothing close to what my wife went through.
THEY SIMPLY LEFT MY WIFE FOR 5 HOURS IN THE RECOVERY ROOM ALONE WITH THE BABY AFTER A RACHI BECAUSE THERE WAS NO ROOM
I CAN'T GET OUT OF MY HEAD HER CRYING TELLING ME
Several women passed through the recovery room and went to their rooms, and they remained there with no one to help.
We arrived at our room after much insistence and were poorly attended to by the staff while my wife went through what she went through.
INHUMANE HOSPITAL WITH TERRIBLE ADMINISTRATIVE STAFF
NOTE: Nurse GABI was incredible in providing care at all times
In other words, look for another place for such an incredible moment in life.