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Terrible

Many people. The attention is not friendly upon admission, however in external insult it improves a little and in hospitalization it improves considerably more. The medical equipment and technology are good.

After entering the emergency room, they delay people up to 3 hours for a simple injection. The staff meets in the offices to talk on the cell phone and chat; Very few give priority to what is really an EMERGENCY service.

Terrible human attention, lack of humility on the part of doctors in the intensive care unit 2 floor beds from 1 to 25, especially women, my mother as a family member went to ask something, and addressed the first uniformed person calling her "woman "Do me a favor" and the lady responds, "I'm not a woman, I'm a doctor" and she leaves without saying another word. My brother, as a patient, takes too long to perform assisted position changes and personal hygiene. It lasted more than 1 hour being with him. the dirty diaper, but they do see a cell phone in the family member's hands and they run to tell them to put it away, and they use it as if nothing had happened, what a lack of respect.

For 5 consecutive days they make me fast all day waiting for a surgery around 5 pm in a rude way and without any tact that they will not operate on me, if I approach them respectfully they get indignant and respond horribly, I feel imprisoned I have been hospitalized for 12 days for some calculations .

Terrible facilities, the room we paid for without heating, the chair old and hard, the recliner broken... a 29-inch television located almost on the ceiling of the room. Not to mention that those who visited us had to wait on the street because their waiting areas do not know who they are designated for... a complete mistake to have chosen this hospital to give birth to my daughter.

The doctor is excellent, but the security personnel are disgusting, zero common sense, they treat you as if you were begging them for alms, at 8pm my sister arrived to greet my husband, but my brother-in-law was there and as he was leaving I went down to wait with her, my idea was to wait in the entrance room, which by the way was empty, and they didn't let us, they told us we had to wait outside, the truth is, that had never happened to me in a private clinic 😡 the security people were very rude

TERRIBLE SERVICE from the guards, they have ZERO empathy, AGREE in all areas, because before going I contacted them to see if they would let me in, the nurse said no problem, to mention that it is on the second floor in the short stay When the security personnel arrived, they asked me and I told them where I was going. They asked me for the name of the patient and when I told them they started searching and told me in an annoyed tone: “IT'S NOT TRUE.” A tall lady with glasses who was sitting there started rude to tell me that there was only for pregnant women, so I dialed to confirm and the RUDE lady started telling the other guards not to let me in because there was another person there that I was talking to, they really treat you like If you were committing a crime, instead of having empathy, the lady who works there is super rude, YOU KNOW WHO SHE IS because they told me that "THIS IS SHE WAS" I mean, she has several complaints, I told them that they had told me that it was possible, that I would not have gone there without asking, and they would not let me in, and they told me that the nurses and doctors DID NOT HAVE A VOICE OR VOTE, that they should dedicate themselves to their own thing, I asked them to file a formal COMPLAINT or at least a suggestion and With a mocking tone they told me: THESE ARE NOT HOURS and they passed me on to the admission card, for what? If she is the same, she told me that the only ones who had “the power” were the guards and that if they said no, it was NO, so I told her that my annoyance was that I asked if it was possible to enter, before going, and that right there they asked and told me that if the corresponding area and that I had not driven there for this to happen, she told me that she could not do anything, so AGREE IN ALL THE AREAS, so I returned and They marked me again, the nurse said to let me in, OF COURSE YOU COULD, and I told the RUDE guard again along with that lady, and another man arrived and they asked him if it was possible? And he told them yes, to let me pass... COULD NOT? They really have more empathetic and kind staff, because it is a paying hospital, and one does not go there to be treated that way, learn to have adequate service and have a complaints and suggestions department so that they can see all their areas of opportunity and improve them, do not be mediocre and stay with the complaint “that in the end nothing happens” but of course what happens, because voice in voice is the most powerful…. As for the nurses, my respects, but the guards, who are the INITIAL image of the hospital, leave you wanting to burn the bad service they have EVERYWHERE... Don't go to that hospital, there are more expensive hospitals, of better quality and you will They treat you with a lot of kindness and empathy, just like places like the IMSS where the guards have more empathy than there, not like CHRISTUS MUGUERZA, they look like police officers dealing with criminals... DISGUSTING guard staff... PS: Isn't it that you couldn't enter? I am writing this from their short stay on the second floor… INCOMPETENT

Emergency services won’t take a sick 13 years old child as a patient. So please beware of this strange rule and don’t take your youngsters there. Very strange rule. Should be advertised widely so one wouldn’t waste their time on a case sensitive situation. Be good to communicate this on company’s website.

Please dont ever seek treatment here you are better of at a veterinary. Went here cause my girl friend got an bladder infection and it was hurting more than it normally would. They scared us to death with all these possible rare conditions she might have and do everything they can to do as many scans and tests possible. After all the ultrasounds and MRI they tell us they did not find anything and they give her a prescription with a rare intramuscular antibiotic(she was already 2 days in to a normal penicillin cure) the doctor tells us to stop taking the cure she was on and get a shot everyday of the intramuscular one she prescribed. The fun part is after that i went with my sick girlfriend around rio to try and find a place that has this medicine and can inject her with it but no pharmacy or public hospital was willing to do it. So she went without antibiotics for 2 days, only for us to go back to this hospital for them to change it to an oral one. So long story short we spent more then a 1000 euro's and 2 days trying to get her help and she only got more sick and ended up with the normal antibiotics we started our journey with

I'm only impressed by the price. My doctor was inexperienced, replied badly to my questions. They hardly speak any English. They did not give me the x-ray I payed for. Unprofessional, but overpriced.

Terrible attendance. They ignore patients who need quick care. They keep waiting and don't justify the delay. Even with very few patients to treat. Unprepared nurses don't even know how to apply a serum into a vein. Total disregard! A thousand times Unimed hospital. Even the SUS is much better.

The reception has very good service, I cannot say the same about the service provided by the doctor on duty at this hospital, she is disrespectful towards the patient! I felt that the Doctor didn't know what she was doing, the impression she gave was that my fiancé was a laboratory mouse! At the first consultation he was teased and in the end they prescribed ibuprofen and if the symptoms persisted, he would see a specialist. We went to a specialist, they treated it like sinusitis and even though we were taking very strong medication the fever came back, we went to the emergency room again, he had a fever of 39, the doctor (the same as the first time), again gave terrible care, she couldn't find what He passed the responsibility for returning it to another employee, who recommended more medication for the inflammation, but without knowing why the inflammation didn't go away. I won't mention the doctor's name, but the appointment took place on 10/06/23 at 10:15 pm. I don't know if the hospital will see this comment and do something about it, but even if it doesn't do anything (which is very likely) I want to record here my dissatisfaction with the hospital and the poor service provided. A service where we pay for a private plan, which by the way is not cheap.

As a student, I was always welcomed by hospital professionals, especially for admission to the hospital. However, after some changes at the hospital, there is a DISTURBANCE with students, delaying our entry and jeopardizing our classes at the hospital. I write this evaluation with great regret, as it is a reference hospital, we students expected more respect and not the treatment we are receiving lately. Unfortunate. I can cite two examples that occurred to me recently. First, I had to wait more than 1h30 to enter the hospital and I missed to see a surgery. Second, due to the delay of the reception staff, my group and I had to miss 30 minutes of class!!!

Good doctors, half of the nursing staff are very attentive, and the other half need a customer service course, and there are no insurance personnel on weekends... no one from the insurance takes care of you on Saturdays or Sunday. I do not recommend👎

Excellent cardiology hospital, the doctors are top notch and the staff that work there are the same. A thousand congratulations.

I am currently hospitalized in this place and the truth is that I feel that the service gives a lot to be desired, the nursing shifts go to extremes, some are good and others are bad. It's six in the afternoon and they haven't come to clean the room, I told the nurse on duty and he says that it's not up to him to file the report, so what do I do? why so "how cheap is the stay" well, no

I visited Sta Casa on two occasions as a patient and as a visitor, they provide an excellent service with trained doctors and well-prepared staff, I was well attended to and well treated by both......

Hospital concerned with providing quality care for everyone! Excellent projects will still come to the city that will provide better health for everyone!

Many are good, but in chemotherapy there is a need for more nurses to care for us who are undergoing treatment

EXCELLENT ATTENTION!!!!!

Expensive but, you get what you pay, cheaper than USA hospitals, around 70% cheaper, excellent doctors, recommended.

Omnilab opens 24hrs. All covid tests available.

All employees in all departments are so cooperative, kind, and respectful, and systemizing between all departments is amazing.. but the rooms need some simple renews.. thanks a lot😉

Ended call in my face after transferring my call twice during an emergency call as didn’t care to speak English. Very shameful hospital

Mohammad Qandeel frm the the Endoscopy department was fantastic, he’s super friendly and he has a great attitude, he’s definitely a great asset for this hospital.

Good Hospital, If any Emergency then come to this Hospital. Dr. Jagdish Parikh Dr. Chirag Parikh and Dr. Nabar are really very good doctors staff also supportive to patients and visitors.

The hospital is good but some staff as usual are very insensitive specially sonography department and the staff. My father on wheel chair he had sonography appointment but bcas of some issues i needed male staff .. the sister denied saying untill u admit we can't give male attendant. Than I request her to keep my rest files with her and I'll go inside the sonography room with my father she denied for that either. Than they said we will nt give you sonography report on the spot I said it's urgent as he needs to be operated rudely the Dr says ' Humko aur bhi kaam hai and patient hai, hum sirf aapke liye nahi baithe hai' so mine is a scheduled appointment and I was before time n you very well known that how many area the sonography has to be performed and I'm paying for that. So you should have given the rest appointments accordingly. So now next day that too after requesting they said to come and collect at 11 am as I had Dr appointment but than also it was not ready and they said it will take time so I had to scream and get the work done all this after they knew how emergency it was. Now as my father was on wheel chair so when we reach the hospital gate their some car was inside the premises and we had to stop the car at gate n take him inside so the nurse came to drag the chair but while going the cab driver was very old so he couldn't take inside I told the same nurse let's pull the wheelchair outside. Now conveniently she denied giving the reason ' Hospital wheel chair are nt allowed to cross the hospital gate' like really I saw with a straight face n told her wat happened when we arrived bcas ur hospital car was there than the rule change. She behaved deaf hear but I told I'll complain she was affaired than. Even the male attendant was sitting and not wanting to help. Seriously sonography dept and staff needs to be better this gives Hospital a negative remark but hospital is really good !

Can get very good treatment for Heart related problems. Good specialist doctors are available in the hospital. Hospital Near to Kings circle railway stations from walkable distance.

The surgery area and staff were great, the room was clean, and the doctor and nurses were very efficient. The rest of the ground floor public area was dirty, especially the toilets, where there was no toilet paper and no hand drying facilities. There was no hand sanitiser throughout.

Went after a hart attack and needed a triple bypass. Everthing was no problem and staff very frendly three days of tests opration on the fourth taken home by amblance a few days later. Would highly recomend if your are having a hart attack.

Great experience with the oncology department at Hospital Del Vinalopo. I was diagnosed with a breast cancer by Dr Lucia Hernandez Sanchez who was sensitive and knowledgeable. The surgery went well and appears to have been successful. All the support staff was very helpful and professional. They ensured I had a smooth preparation for a surgery. I appreciate that my oncologist, Dr Pablo Salches Ortiz, not only speaks English language but also listens to my concerns, taking time to go over the diagnosis and treatment options clearly. I felt comfortable and relaxed throughout all my treatment. I would highly recommend this hospital.

They don’t give an estimated waiting time for surgery- they kept pushing my surgery. I had to stay without eating any food or drinking any water for 24+ hours as they kept pushing my surgery. But overall the staff and doctors are very kind. They took care of me really well even though I didn’t speak German!

This place really deserves 0 stars. I’m sure there are hospitals in third world countries that have better service than this place. First of all, the Emergency Room receptionists don’t speak even basic English . Which is unbelievable being in a large international city with a high population of foreigners. They were basically unsympathetic and useless despite me being doubled over in pain. Where do I even begin with what I experienced here? I was admitted at 5am on Monday morning. The place was empty. Despite this, no one ever came to check on me for hours after putting in my IV and I woke up to it sucking my blood out. My toilet didn’t work which was a nightmare with constant vomiting and diarrhea . There was no toilet paper and despite me bringing this up to someone several times throughout the night it was never replaced. Because I had no way to flush the toilet or given any alternatives (even a trash can to vomit in would have been nice) I was forced to just keep stacking all my expulsions into the blocked toilet. For my second IV the nurses put it in wrong, no one noticed until the doctor came in hours later and saw it. I decided to discharge myself and when I left I saw all the nurses and support staff in the hallway chatting about their weekends and playing around on their phones. Absolutely despicable. Since this has been noted by several other reviewers, I believe there needs to be some firing of personnel and change of management. The room itself was also very unhygienic and reeked of urine and homelessness (similar to Hauptbahnhof) which made my already bad nausea even worse 🤮🤮🤢. The negligence at this hospital is out of this world and should be called out.

My sister had a serious operation in this hospital 4 days ago. After the operation, she spent the first night in the intensive care unit. My sister was very satisfied with the treatment in that department and felt calm. After transferring to the public sector, everyone is still very kind and helpful. Very clean hospital, with professional and lovely staff. And also the atmosphere is beautiful.

I worked there about 3 years ago and can say that I am glad to have found another job. Personally, I always found the personnel key to be too narrow. On the intensive one there were 1 to 3 people caring for each other at night and on the ZNA 2 people were responsible for almost 50 - 60 people. That was just too much for me. Of course I was happy that the station management pointed out to me that I was too weak for this area, even though one of the employees there went into burnout. You also can't take a coffee break when she was around. Ok, the social room was more of a storage room. It's also great that the new employees were fully deployed right from the start without any training. Of course, they know immediately what to do in an emergency. Of course, I found it best to call the doctors to see who was responsible. It was also wonderful that we got a third service, after a doctor left, he was replaced by a nurse... for 1 month. Things also get interesting when you ask the students whether they want to start at the station, pretty much everyone said no. I'm curious whether things will be different in the new hospital or whether it will be a ghost hospital. I think either their hands are tied and they can't change such rigid structures, or they really believe that they are so great at KOFÜ. Anyway, feedback should be formulated positively, I hope I managed it that way.

Top Personal

A good hospital the doctor is very knowledgeable

The positive feeling we get when we see each staff's smiling face is indescribable. Good facility good service good interaction👌

I share my experience of yoga with aster Nurture is very nice. Our yoga instructor is very good. They teach us lots of things breathing yoga n all.. thank u aster nurture.

A memorable experience for me, my wife and our lovely baby. Nature of medical concern: Baby Delivery, pre and post experience. For context, my wife delivered our baby here but we came endorsed by other clinic once my wife was nearing her due date since her insurance converage is limited only. Having stated this, once we started coming to aster after being endorsed by our previous clinic, I could say it was a pleasant experience. The checkups were hassle free as you can make appointment through their well established system and the receptionist will guide you through. Doctor Jisha Pradeep was our assigned gynecologist who helped us throughout the process. She was well known and always recommended and I can attest as to why. However, I would like to mention also Doctor Sabitha, she was the first doctor before Doc. Jisha who also attended to my and honestly she was very nice and sincere to us. Both Doctor Jisha and Doctor Sabitha answered all our questions with sincerity and care. Additionally, our gratitude also to Doctor Thanuja who was the doctor in the ER/maternal delivery section (i hope i am right) - she was the one who attended my wife during the actual delivery. She speaks calmly, assuring and with sincerity which helps both me and my wife be at ease during a very unerving situation. Special thanks also to all the attending nurses who assisted us all the way, I made sure to get all their names to express my gratitude: Nurse Deepa, Tijii, Rincy, Anjaly, Sonia, Ajini and Tina. I would like to mention also the janitorial staff that night, Ms. Prema, she always assisted me whenever I need help opening the access doors - with a smile. Post delivery, all the staff from the Baby Unit was very courteous and caring. They will check up on my wife every now and then and give us a lot of valuable points/tips for the baby. Our thanks to Nurse Anabelle and Veena. Additionally, the birth certificate section for our baby was very helpful and concise. It was a hassle free process thanks to the assistance of Ms. Shahla. Lastly our overall gratitude to Aster Hospital Mankhool, I would like to point out the cleanliness of every corner of the hospital which is very essential. Also their overall process was seemless especially considering a lot of document works, they will help and assist you all throughout the process. Worth the mention also was the presence of water station and coffee vending machines to every areas which helped me survive throughout the night :) Did I mention that Aster Nurture department through Ms. Shiela gave us a gift package in celebration for our baby. It was an unexpected warm gesture which we really appreciate, our baby says thank you :) Overall, me and my wife recommends Aster Mankhool Hospital.

I am very grateful to S.P. Markin for the spinal surgery. This is a surgeon from God! God bless him!

Many thanks to traumatologist-orthopedist V.V. Romanenko. for your attentiveness and qualified assistance to my son Kirill, God bless you

This is the fourth time in this institution, two hip replacements, two repeat hip joints, each time it gets worse and worse, initially cups of the wrong size were placed, when asked why they were asked, there was no other answer at that time, the result dislocations of the left joint began, they underwent re-endoprosthetics in 2019, the right leg turned out to be 2 cm shorter, which caused the ankle to fly, in 2022 dislocations of the right joint began, I was admitted to the clinic on August 30, I just lay in bed for four days, they took a blood test, did an x-ray, That’s it. The attending physician came once and asked what and where it hurt, where the dislocations were going, that’s all. No one really reads the stories, right before the operation they asked which joint should be operated on, right or left, if he hadn’t said that it was right, they would have operated on the left one, since the dislocation of the left joint is indicated everywhere, even in the discharge the left joint appears everywhere, in the department no one bothers to read the medical history, the prescription list contains contraindications for injecting NSAIDs, which I cannot take until the allergy begins and I asked the question what they are pricking, the lack of professionalism of the treatment nurses is off the charts, they punctured all the veins and were unable to place a catheter; a nurse from the intensive care unit placed a subclavian catheter without anesthesia, because... I’m allergic to lidocaine, the second nurse on duty didn’t come on time to the call, the IV ran out, the result was that the catheter was clogged, they couldn’t flush it out, they removed it, they tried to put the catheter in the arm, they punctured all the veins again, they couldn’t put it in, the nurse from the intensive care unit put it in again, for that I thanked her very much, I told her to warn the nurse on duty when she was administering the medicine so that she would press on the vein because the whole boat didn’t go in because of adhesions in the vein, when I tried to show what needed to be done, she threw my hand away and started yelling that she knew better what to do, she started tugging at the catheter, naturally she pulled it out of the vein, and refused to put another one in for me, she screamed rudely that she knew better what to do, he sent her away and told her not to come close to me anymore, my brother came, tried to put an intravenous drip, again nothing worked, the nurse from the intensive care unit did it again, my hands were punctured into rubbish, blue, more than 30 punctures, they react disgustingly to calls, as if you can’t go out into the corridor, the sisters and nannies sit in their little room, either drinking tea or gossiping in the corridor, in general, I was left with a disgusting impression of the work of the LLP2 staff, management conduct a staff certification, many of the staff do not correspond to the position, what they do. There are no complaints about the surgeons, anesthesiologists, operating room nurses, everything was done clearly, conscientiously, for which many thanks, special thanks to the intensive care unit for their care. Case history170188.

❌ This place must be the worst hospital in Thailand. Many comments want to give minus star , so do I. Hospital is the place for service all patients. But this place bullie and boss around customers like a whole bunch of numbskull. The owner must be very stupid and have the 3rd world attitude. .. Don't know why Thai Government won't shut this crazy place down. So many unhappy customers like this should close it down ASAP. ...

Staff talks like they rule the world there. The reception/registration staff are fine but X-Ray scan and CT-Scan staff are just pure garbage of an attitude. If you don't know what you're doing, get trained, or get out.

This has been an amazing place to get recovered from my unexpected infection. Being from Canada is difficult but their understanding and attention to my healthcare has been very excellent. They helped with keeping my family informed and always had a smile behind the mask to make me feel better. Thanks them very much for the wonderful care 😊 ♥️

I have received good care there.

Thanks to Jenna from customer service for the customer-oriented work.

I received a back pain relief massage from physiotherapist Petri Salose. He also promised to ask the house doctor for a painkiller prescription. The care is really commendable, because the next morning Petri called and asked how I was doing. He also arranged a new time, so that I can get in shape before leaving for the fall trip. I warmly recommend: effective and professional treatment. Thank you!!

Mouwasat is one of a great hospital available in Riyadh, Very professional doctors, I should mention name of pediatric Dr.Mohammed Aldeeb, I love the way he treat patients and give his advice and recommendations, I stayed in pediatric room since last 4 days and got a very professional service from nursing staff, all the nursing staff available in pediatric ward is much professional and care for patient.

Long time to wait your sequence in the laboratory 🧪 I don’t know why? Check up with the doctor very quick but laboratory long time maybe no staff enough? Riyadh - Saudi Arabia 🇸🇦

Good local hospital. Great selection of medical facilities with great doctors. The customer service has improved over the years as has the insurance approval process. Nothing is perfect though, so sometimes there may be issues. Overall a great place when you need medical assistance.

Fraud hospital. They want money from overseas patients . Big fraud

Good for stem cells treatment. Nice staff

Husband on last day in China had a seziure he was taken by ambulance 3 ks away to Puhua hospital. Only waited 15 min as roads were quiet at 6am . The treatment was first class from room staff.. office staff to tests . MRI CT EEG from talking to 2 doctors given medication we were able to get flight home that night . Saying to hotel receptionist ... travel insurance... tourist hospital... English speaking are the main words to relay in any country.