Nasopharyngeal cancer treatment in 659 Oncology clinics worldwide

Terrible phone service. It took me more than 45 minutes for the first person to speak on the phone, adding up to more than 5 calls (as several dropped) and a lot of time listening to "little music". Whatsapp service is also non-existent. It is very difficult to have information about recovering patients, regrettable.

Lack of empathy with patients on the part of reception. We arrived at 4pm, as my husband had a procedure scheduled for 6pm, and according to the instructions received in advance via WhatsApp, we would have to be at the hospital 2 hours before the time given by the doctor to carry out the administrative procedures, the time being documented by the surgeon at 6pm. An attendant asked to wait, as they would call by name. At 6:05 pm we went to question the delay in being seen, and were informed that the surgery was scheduled for 9 pm and that it was not a priority. Therefore, my first experience at the hospital was unpleasant until they showed no interest or concern for the time we were waiting. I cannot direct the complaint to the attendant in question as they do not have identification on their uniform.

Night nurse Robson, totally unprepared, passed, my wife underwent a procedure in this hospital and was very poorly treated by this professional, even he and nurse Renata were just making fun and laughing at my wife. Total disregard. I would never recommend this rubbish.

The pharmacy is the most annoying place in Aga Khan hospital, you have so many counters which actually are doing nothing or no work. I hope you can improve on the rate of service in the pharmacy especially for out patients. Thank you

Parking.. Hectic Reception takes over an hour to just register and pay. Then waiting for triage is another headache. The only smooth part is being at the Doctor's office. Which takes WAAAY less time than everywhere else btw. Then the pharmacy is the absolute ghetto to say the least. That system is definitely NOT WORKING. Only reason I come back is because the Doctors are amazing. The 3 star is solely for the Doctors. If you're planning to go there, just clear your calendar for the day.

This used to be a very great patient-centered hospital. Today the hospital has joined the bandwagon of substandard business healthcare providers. Why? 1. Why is the hospital charging fresh consultation on lab results review and medication? 2. How can you wait in line for over one hour for billing when you are barely 3 people online?

Radiation Scan and Analysis of Same. Was Superb. Dr Amir and staff incomparable.Assistant gave scrip for sleeping.

My story is for expats and foreigners in Moscow. Yesterday night my wife had a feeling of intense burning in her chest. She just recovered from covid (having made negative test that day). So, I took her to EMC to be faster than a state ambulance. We were at their premises at ca. 22:15. The place was not busy at this late hour. We explained our situation that we fear of heart attack or stroke. A receptionist first invited us to take a sit and wait for in-house emergency doctor. But then he realised that less than 14 days gone since first positive test. He told us urgently to leave the premises, saying that they can not help us in any way. He did not bother even to offer calling state ambulance. So, EMC pushed its patient, who might have had a life threatening condition, onto a street at midnight without any help. Beware, you should always have a plan B (and C) who you call in Moscow in such situations since evidently EMC can fail big time. Luckily for us we had other options, an ambulance from a competing private clinic arrived within 30 minutes and they helped my wife, so her life is not in danger anymore.

NOT RECOMMENDED. Visited the clinic for an emergency situation treatment. At the entrance a lady stops me asking are you aware of the fees. Minimum would be 165 euro then she says even for emergency cases we have to first fill up all the forms and formats, scan passports, take all data then we will listen to your problems. Upset about the service level given the prices. Big turn down. Also to add. I had been there after not finding a traumatolog doctor in their Arlovskaya clinic where the receptionist did same price detailing, holding me in pain at the gate and then says doctor needs time to be called even if emergency. Finally after suffering in both the EMC outlets I had to go to another local clinic. On the way in pain right now.

My son was treated here for a fractured arm. Dr Burstev did an incredible job both with the surgery and immaculately neat stitches, as with the care and attention given during follow-up appointments. Nurses and other staff also showed great attention and we really couldn't ask for more. Grateful.

Good specialists but expensive. Billed in EUR

Expensive company than a hosptial

I am a customer of the EMC for about 15 years. During the last 5 years the attitude of the hospital has changed. Before it was clearly the best place to get medical attention, especially when you are a foreigner and don't speak too much Russian. But now the game changed. Not only are they very high price and I most of the time I have the feeling that I am recommended additional check which are not needed. Now they also don't trust their customers any more. As a Foreigner, with a record in their database for 15 years, you have to prepay your treatment. I have always paid by bills with them before leaving the building on every visit, so I have not given any reason for this. And then the payment doesn't work well. The payment terminals are difficult to use / not working and the alternative is to go to the ground floor and pay at the cash register. For this money I expected perfect service. Don't get me wrong, I think the doctors are good. But the management I don't like.

Is it even legal to charge as much for health care? Seems like the regulator isn't aware of the price list of this hospital. Other than that having insurance isn't a guarantee that you'll get services in this hospital because there is lack of real time communication between the service provider and the insurance company, so you still have to guarantee payment with your bank card. If the two do not communicate in an hour, money is deducted from your card. Then back to square one...running after the insurance for compensation! Just a terrible experience to say the least.

Even after more than 25 years as a loyal customer, I was made to feel like a potential criminal who is lying about your insurance coverage. In the middle of a series of consultations and tests, I was forced to stand at the reception desk and have a lengthy discussion with the receptionist and the insurers before I could get the correct invoice with only 20 percent co-payment. This clinic is fine if you don’t mind being publicly humiliated and pay everything up front.

foshan chancheng central hospital it is one of the finest hospitals with a very good international services for foreigners called IHCU(International Health Care Unit). looks more like a five star hotel to people at first #foshanhospitals#foshanchanchengcentralhospital#IHCU#internationalhospitalsinchina#internationalhealthcareunit

the inpatient experience was wonderful, the doctor is very professional, and nice to us, the service was great, the food was amazing, and we feel that everyone took good care of us. we had such a experience in this Foshan hospital, and highly recommend it.

That is an excellent hospital with great service, and their has professional doctors and patient nurses help us solve the medical diseases :)

A true nightmare. We almost lost our daughter because of this place, which resulted in a few months NICU in a different hospital.

The canteen closed to soon, we were so thirsty and we wanted to buy drinks buy the staff didnt want to sell us any drinks since she just closed at 16:30 pm.. why are u so lazy?

The outdoor COVID 19 testing facility is fantastic. Pre-register and pay in advance, and you can walk up, check-in and proceed directly to testing with a QR code. The testing is super fast with efficient, merciless nasal swabbers. The easy to access results/reports are generated within a few hours and retrievable via the hospital's app. There is usually at least one staff member outside ensuring everyone in line is (i) observing social distancing, and (ii) properly scheduled and checked in with a QR code ready before getting to the testing window.

High professional and very careful stuff. We were for gastroenterology surgery which was very successful. And what a surprise when you can enjoy classic music on piano at level B1. Great location and very important thing that they are assisting you to get gorgeous rooms right other side of road in 4* hotel. Highly recommended for treatment, surgery and diagnosis.

horrible experience with unprofessional management. Can't expect high standard infection control nor get a favourable medical services. If you are reluctant to get hospital service here, please keep protective and suspicious view all the time.

Traveling from the US had to go to the ER for a severe ear infection. We were in and out in less than an hour. Super organized, clean, friendly staff (most spoke English or had a translator for us) and handled the issue. Pharmacy was at facility too. They even scheduled a follow up appointment in a few days. Completely satisfied and thankful that this was a stress free visit.

Don't get rehabilitation medicine here. The local general hospital is better. They see patients as money pots.

Some doctor professors are unkind I don't know how someone with that kind of personality became a doctor. Especially orthopedic professors are not at the level of doctors.

If possible, it is better to go to a university hospital in the metropolitan area. In the medical field, fat is less competitive. Even if I press the bell of the hospitalization room, they say no, but when I ask people in the metropolitan area, they say it's strange. If you ask a question from a hospital in the metropolitan area or a doctor or nurse, the answer will come.

I had an excellent experience at St Vincent's. During admission and discharge the Admin staff were friendly and efficient. The nursing staff were very professional and made me feel comfortable both prior to and post-surgery. Physios didn't make me feel like I had to overdo exercises post-surgery and the room service means of ordering meals is a great idea. And the food was good. Overall, great experience.

Recent day surgery at St V's. Staff were friendly and professional from the moment I entered the building. Could not fault the process from start to finish. Highly recommended this hospital.

"St. Vincent's Hospital in Toowoomba provides exceptional healthcare services. The staff is highly professional, caring, and knowledgeable, ensuring patients' well-being. The facility is well-maintained and equipped with state-of-the-art technology. The overall experience was positive, with efficient processes and minimal waiting times. However, improvements can be made in terms of communication and providing more information to patients. Nonetheless, I highly recommend St. Vincent's Hospital for their top-notch medical care."

Big buildings but nurses not experienced, did not use gloves for dressing, did not position me properly for the dressing and generally fumbled their way around a very simple wound dressing. Big No.

Hospital was clean and staff spoke English well, so it was easy for us to communicate. However, we went in for a simple wound dressing and they did not handle it well. One of the nurses handled my wife’s bandage with her bare hands. Also, they only had low quality gauze type bandages; we earlier got a higher quality elastic bandage, and composite wound dressing at another hospital.

Very high cost of blood tests. And there is only one reason - you are a foreigner. It is better to go to an appointment here and get tested elsewhere. But the welcome here is worth it, the staff speak English and are very polite. The hospital is beautiful and clean, nothing to complain about.

Multi specialist hospital. Hospitality is on point and. They been in the medical market in Kuwait since 1964 and have good doctors. Will need to take appointments in prior for consultation.

Very good hospitality

Best hospital and doctors for kids however the reception is awful. If the doctor asks for a follow up within the same week they should not make you pay just to see if the patient is better. All around kuwait follow ups are free. And giggling on the side like a bunch of kids in preschool. I dont mind paying money but i mind wasting it

Allergology Department, sector 1 Bat 1k, lovely welcome 🙏 smiling, pleasant, respectful. Kind medical staff, take the time with the patient to explain well. Thank you 🙏 everything you need to be confident (or regain confidence in the medical profession...) and without stress... Some public hospitals in Lyon should take example...

Great hospital, top team in all maternity services: pathological pregnancy, cesarean section room, gyn.obstetrics, psychologist nursing staff!! Everything is perfect: care, kindness, professionalism, responsiveness, monitoring before childbirth and postpartum, advice, listening....A big thank you to the entire healthcare team, dr, midwives, caregivers and also the neonatology staff! Thanks to my dr Tsilanizara, dr Vachez (cesarean section) and to all the internal and attending doctors who took care of me Thank you Claire, René, the OR nurse (and all the SFs whose first names I don't have). Not forgetting the neonatal team who took care of my baby for 3 weeks! A strong emotional experience in a hospital on a human scale, I recommend

Go your way this hospital is to flee all specialties combined. Renowned for making NURSING STUDENTS MISERY, as if they had never been students before! I hope that the director of this establishment will act... one day... because it is at stake for the psychological health of students who end their studies or fall into depression because of these NURSES who think they are all powerful. Be aware that poor students go home in the evening crying and have to come back in spite of themselves the next morning with a lump in their stomach BECAUSE OF YOU, yes YOU. A good hearer

All calls from November R5 It's now just a number. The accounting system has also been changed to an automatic payment machine. However, even if you still make a reservation It takes 2-3 hours to pay the bill.

I am a hearing-impaired person. The doctor said that his hearing loss would interfere with medical treatment. I would like someone who is healthy to accompany me. I said, ``I'm single, so that's impossible.'' To repeat this When I said, ``Does that mean you shouldn't come to the doctor after all?'' No, “I didn’t tell you not to come to the doctor’s appointment if that wasn’t the case.” repetition (We started yelling at each other, and the medical assistant closed the curtains in the exam room and went away.) When I stood up and said, "That's enough," he grabbed my arm and made me sit down. Repeated trouble due to hearing loss...

I was brought to the hospital by ambulance in the middle of the night due to severe pain and vomiting due to a ureteral stone. There is a large free parking lot. Reservations are given priority for consultations. The food I eat while in the hospital is not very tasty.

That was an awesome experience. I've arrived and within 10min I was already talking to a doctor and the team there solved my problem within another 5min and I could return back home. They've also been really nice and explained everything well that they did. Compared to any other hospital in Vienna this was truly a treat

Hospital is good enough for anyone. The staff is great and friendly. Equipment is modern.

Friendly and competent staff. I went here after I fractured my ankle and the weekly appointment after. The wait times were not too long and the staff were able to answer any questions I had. If you are in the area and have the option to choose which hospital to go to, I recommend this one.

Super-delayed patient care, I don't want to imagine where a calamity happens and more than 30 people arrive, they will die here, I have a pain in my stomach since 4 in the morning, diarrhea, vomiting, fever and chills, I arrived at 3:00 pm and it's 6:00 pm and they don't attend to me, I have to writhe in pain to be attended to.

God bless every health worker in this hospital, those in surveillance, those in cleaning, those in the nutrition department, and especially the ophthalmological doctors, the retinologist, and resident doctors, and Yenny at the reception. And social work. Excellent service, in care and procedures, hospital, and control. Thank you very much for the great service you provided us on the two occasions we came. Thanks to the timely intervention they gave my mom, she is doing very well. We didn't do well in the children's cardio, nor in the clinic at the national university. They have a long way to go to know that the patient deserves respect and timely attention. THANK YOU HOSPITAL SAMARITANA, FOR YOUR EXCELLENT SERVICE. VERY GOOD ADMINISTRATION OF THE HOSPITAL, AND VERY GOOD CARE AND DIAGNOSIS BY THE SPECIALISTS. Since you are admitted for emergencies, the attention is very fast and timely. GOD CONTINUE BLESSING YOU 🙏.

Good hospital services

I am sitting here for hours, even though I had a scheduled appointment! I haven’t seen the doctor anywhere and I am not getting any information for how long I still must wait.

I wish more people gave the doctors and nurses the credit they deserve. They were kind and took good care of me when I needed it most. Thank you for your empathy and care!

Had a fetal organscreening here. The ultrasound specialist was very professional and spoke perfect English which I very much appreciated. He described what he was looking at all the time and it was very nice that there was a patient screen too facing the bed I laid on. Edit: My daughter was born here and the experience was great, I've been here many times and the whole personnel were very kind and emphatic which I greatly appreciate especially as I speak very little German. Many many thanks to gynecology, obstetrics, the maternity ward and anaesthetics personnel, I really appreciated being treated with dignity.

Very poor attention from the staff in addition to giving the wrong diagnosis, worrying patients about illnesses that are not the case. I have had a very bad experience at this hospital.

The emergency service is relatively good, although they lack a lot of cleanliness in the waiting room, in the hallways and especially in the bathrooms of all emergency facilities, billing is too slow but I rate the medical laboratory and nursing service as efficient and professional.

Bad service, I've been trying to get in touch for two days to request an appointment but no one responds, they just listen to a recording. Please gentlemen, more human quality and user service. Do not enter phone numbers if they are never going to answer. I am at the hospital waiting to make an appointment, but the person attending has preference with friends. It's been an hour and it has only served 3 people with assigned shifts. It's a shame that the tension is under democracy

I had a bad experience. It was very difficult to find someone friendly on the administrative staff. The ladies who schedule the imaging area are rude and not at all empathetic with the patient. How sad that staff training for quality customer service is left to the end.

Incompetent in the emergency area. 2 am on Monday, October 9, insolent and very unprofessional doctor. Dirt all over the areas "that people don't see." Are they doing emergency procedures in the same way?

Appalling! They don't have an emergency laboratory! I went at 3 in the morning to perform some emergency tests and there was no one in the laboratory! They kept me waiting for about 15 minutes… I had to go to another hospital because of the situation I was in!

Hands down, one of the best hospitals I've ever been to. Within minutes of bringing my dad here, the entire team was assisting him with his high blood pressure and symptoms of a stroke. The staff is very friendly and attentive. It's important to keep in mind that this is a private hospital, so if you don't have insurance, they will ask you to deposit a certain amount of money into the account. Make sure to mention that you are self-pay. So they can bundle everything up into one packet. I was so impressed with the ability to be able to just walk down to the administrative office and ask what my balance was and get that information within seconds. It is worth every single penny they charge.

I was a patient her for 2 nights and it had truly been one a the better experiences of being at a hospital ever. Staff was attentive, cleanliness was amazing and the over all experience with my surgeon was amazing! Highly recommend! Coming from the USA, this is like being at a 5 star hotel!

I can’t begin to express how much I enjoyed my visit here. From Admission, medical, food service everyone was so kind! Also, food was a 10/10!