Bilateral varicose veins surgery procedure, Brain arteriovenous malformation (AVM) disease treatment in 190 clinics in Europe

The worst experience with the treatment for an international patient. The hospital arranged for us viewing for a cardiology patient. We travelled from a far away to be there (having paid a huge lump some that was supposed to be used for the tests etc). Instead - the person who took blood tests did not even wear PPE, the doctor who saw us had not even read our history (having sent if a month before), did not do any meaningful tests that would bring us to the diagnosis, still waiting for the anamnesis (and prescriptions) to be sent to us after over two weeks.

Thank you so much to the orthopedics team and everyone at station M120. They gave me a new ACL after I tore it, the operation went perfectly, and the care I received after was outstanding. I prepared for the worst, but the friendliness and professionality of the staff made everything so, so much better.

The staffs are friendly, and they saved my friend, so 5 stars for sure. However, if it’s possible, I hope I’d never need to come here even they have a great view outside of the window. Stay healthy 🤲

Very kind and caring staff who took care of me when I was admitted with an ambulance in the middle of the night. Big respect!

Good services, but the emergency wasn't fast! Reception of emergency was so unfriendly, and rude!

Experience with this hospital could be described in two words - HORRENDOUS and UNPROFFESIONAL.. At the reception they lost my ID card. After two phone calls and one visit, the hospital reluctantly assured me that they didn't have it, which is why I couldn't fly back to my country and my flyticket was forfeited. After a few weeks, without notifying me by text/call/email (even though they had all my contact info) they sent me this ID card by post (after it had already been blocked).. The invoice that came home cost 190 € even though the hospital told me the price would be around 60 €. This whole situation was made worse by the unhelpful and unpleasant attitude of the staff. It had cost me lot of time and money and the hospital didn’t do anything to make up for the inconvieniences caused.

I have contacted hospital via email on 03.10.2023, to specify the price of chemotherapy course for my father. Today is already 30.10.2023, and I still didnt get any response. I am not a doctor, but I am sure that response for a people who need a chemotherapy course couldn't be around one month. In case you value the lives of your loved ones, please do not contact this place.

Arriving for the second appointment and waiting for an hour, again. I would appreciate it if the managers could investigate why there is such a significant delay each time. Additionally, it's quite challenging to get through on the phone; yesterday, I waited for 25 minutes on hold. This is very inconvenient. Next time, I plan to visit Cuf instead, as it's definitely faster, and their call response time is less than a minute.

The doctor and nurse is very kind to you, but didn't change the fact-if you don't have insurance it will cost you 100€ only for a appointment :(

My experience has been nothing but good. Friendly, sympathetic and caring doctors and staff, that in no way seem rushed or annoyed. Never met a rude or inpatient employee during many visits here. Clean and tidy establishment. Big plus for using technology (using mobile App for everything from booking consultations or exam, paying invoices and receiving exam results, all in my phone.

It has been a month since my ginecological ecography, and the hospital still hasn´t delivered results. But the invoice yes, oh this they delivered! I had to go there physically, make a special request (sic!) and after a week still nothing. So I paid for the exam that now i cannot even access to see the results and bring them to another doctor. As far as i know, refusing the access to patient´s own health information is a crime in this country.

Whilst on holiday in Portugal I developed an eye infection in my only good 'seeing eye'. The symptoms caused me to have blurred vision and photosensitivity. I was extremely frightened of losing my sight completely. The hospital staff were very supportive and managed to get me an urgent appointments in the eye clinic with two of their ophthalmology doctors ; Paulo Silveira Rodgues & Ana Rito Pinta Barreiros. I can not say enough good things about both of these doctors. They were both extremely highly skilled, professional, efficient , compassionate and thorough. Thank you for helping to save my vision.

I was honestly concerned because of the overall evaluation and some unsatisfied customers. I visited this hospital recently, and I am satisfied with the services used. Everything was smooth. Everyone was nice and helpful, from the receptionist to the nurse and people passing by. I have nothing bad to say, but this hospital deserves a higher rate.

Here is an outrageous thing that happened to us at this hospital: My wife and I went to the hospital as she needed to be seen relatively quickly by a doctor. We asked how much it would cost and they gave us a price. We accepted, went to the waiting area, saw the doctor and went back to the counter to pay. At this point, they tell us a completely different amount (twice what they had previously quoted) and just say they made a mistake. We explained that we understood but that we wouldn't pay this new price as we based our decision on the previously quoted price... Especially since we waited 2 hours in the waiting room and they would have had the time to come and tell us it was a mistake at which point we could have decided to stay or leave. But they just did it after the fact and expected us to deal with it - I think that this is very very poor business manners. You can't quote somebody one price and then completely change after the fact and expect them to pay. Now we have just received a letter from the National Judicial system asking us for an outrageous amount of money because of this incident which was their fault in the first place. One of the worst example of how NOT to run a business.

To make appointment in this hospital is very hard. I was speaking with one person today, after 6 times calling and nobody responded!! Every time is like this. If you want to make appointment you should call in the beginning of the month, if you call after, they alreday made appointments. If you call first days in month the system is not working. The technician can't open the system?? Hey what is this?? If you can't make simple things, give the work to somebody else !!!! That's not normal.....What is working???? I need to make every month calls and calls. Worthless, they can't make for you even appointment.

I went there to give birth and it was a wonderful experience! From beginning to the end I felt heard, comfortable and taken care of by a very professional and kind staff. I have to mention specifically the nurse David de Sousa, who goes beyond his duties to make new parents feel secure. He is so helpful and always kind and highly professional. Also the nurse Angela Mendonca who is so passionate to help and make a great environment for the moms to be. Of course Dr. Paula Pinto, who was so professional but also kind and supporting during the whole process. Overall wonderful experience. Would highly recommend it.

Booked an appointment for 10:30am, by 11:45 I had still not been brought in to see the doctor. Since I took time from work for this appointment, I had to leave without seeing the doctor. There are much better private hospitals n Funchal that keep to their appointments. I recommend you go elsewhere. Da Luz is often a good option.

We were visiting Madeira when I got ear infection and had to visit emergency department. Service was really quick and effective. Everybody spoke english very well. Doctor knew what she was doing. If you are travelling and have travel insurance and need help, this is the place to go.

A veery good hospital.. And the doctor speak English

Awful hospital and ER! I came in at about 3 AM as a foreigner (EU citizen) in need of some antibiotics as I had forgotten to bring them with me on vacation in Madrid. Despite not even being close to being overfilled, the average wait time for this ER was about 4 hours, or even more. I sat there alongside a woman whimpering and crying out in pain, an old lady struggling to breathe, etc. - Sick people having to resort to sleep on uncomfortable old chairs and not in the slightest paid any attention to! Kind of dehumanizing, to be perfectly honest. Thank God I did not have something actually more serious. After about an hour, the nurse came to the waiting area to check on me. Two hours have gone by and I was getting impatient. Nurses told me they had alerted the doctor. Another hour goes by, still no doctor in sight. At that point, we were all sitting there waiting for the paint on the wall to dry. Finally, at about 6:30 AM (!!!) a doctor came to fill my prescription. Yet it was not until about 7 AM that I could finally go home. The others still had to wait… Never go to the ER of this hospital unless you like to be ignored. Or if you like to look at the sunrise even though you went to the hospital in the middle of the night for antibiotics. Such a shame…

Was passed around to 5 different nurses (only one of which seemed to care) over a 6 hour wait time, all to eventually be told that nothing was wrong with me despite having near-crippling abdomen pain and the only solution offered was more painkillers. Still trying to determine my ailment but I'm horrified at the "oh well good luck" attitude many of the staff have. If 0 stars were possible that's what I'd be giving here

Allergology Department, sector 1 Bat 1k, lovely welcome 🙏 smiling, pleasant, respectful. Kind medical staff, take the time with the patient to explain well. Thank you 🙏 everything you need to be confident (or regain confidence in the medical profession...) and without stress... Some public hospitals in Lyon should take example...

Great hospital, top team in all maternity services: pathological pregnancy, cesarean section room, gyn.obstetrics, psychologist nursing staff!! Everything is perfect: care, kindness, professionalism, responsiveness, monitoring before childbirth and postpartum, advice, listening....A big thank you to the entire healthcare team, dr, midwives, caregivers and also the neonatology staff! Thanks to my dr Tsilanizara, dr Vachez (cesarean section) and to all the internal and attending doctors who took care of me Thank you Claire, René, the OR nurse (and all the SFs whose first names I don't have). Not forgetting the neonatal team who took care of my baby for 3 weeks! A strong emotional experience in a hospital on a human scale, I recommend

Go your way this hospital is to flee all specialties combined. Renowned for making NURSING STUDENTS MISERY, as if they had never been students before! I hope that the director of this establishment will act... one day... because it is at stake for the psychological health of students who end their studies or fall into depression because of these NURSES who think they are all powerful. Be aware that poor students go home in the evening crying and have to come back in spite of themselves the next morning with a lump in their stomach BECAUSE OF YOU, yes YOU. A good hearer

That was an awesome experience. I've arrived and within 10min I was already talking to a doctor and the team there solved my problem within another 5min and I could return back home. They've also been really nice and explained everything well that they did. Compared to any other hospital in Vienna this was truly a treat

Hospital is good enough for anyone. The staff is great and friendly. Equipment is modern.

Friendly and competent staff. I went here after I fractured my ankle and the weekly appointment after. The wait times were not too long and the staff were able to answer any questions I had. If you are in the area and have the option to choose which hospital to go to, I recommend this one.

Ski Accident, got here directly by helicópter. I leave few days after very happy and satisfied. I never felt alone, even my family was 300 km away. High profesionals , motivated and open to support on anything that may help. Infrastructure is new and clean. Many thanks!!

I would like to write a letter of gratitude to the all staff of the clinic, especially Dr. Peter-Michael Krieger. During the restriction of COVID, I wasn’t able to say big thank you to everybody at the hospital. My mother had an operation in this hospital in August 2022. She has problem with her arteries of the legs. Everything was done at an excellent level before the operation during and after. My mother is shocked by such a caring service. Highest level and professionals. Once again many thanks to all your team who were involved in helping my mother.

I broke my leg snowboarding and was hospitalized here. The team knew exactly what they needed to do, very experienced, efficient and professional. I cannot imagine there being a better service than this. Very grateful to the people who work here.

Great people ,great profesionalism, all my respect !

This hospital was a huge letdown. My aunty had a major brain surgery here on September 13th, but things went downhill from there. She was moved to a normal ward after 24hrs. They completely failed on monitoring her reoccurring symptoms like vomiting and headache on September 16th. Sadly, my aunty passed away due to their poor care. The doctors and nurses were absolutely useless and couldn't even figure out what went wrong. Plus, the staff wasn't polite at all. It's just really disappointing!

A wonderful hospital and a wonderful medical staff, nice and smiling, and they have the best doctors. Their services are great and I felt like I was in a hotel.

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good hospital, doctors and nurses are friendly

Terrible experience at HerzKlinik Hirslanden Zurich with Dr. Georg Noll.Any questions that my partner asked him were arrogantly dismissed. Rude doctor with bad communication, clueless on what was happening with test results and was very confused about the results and did not know what was happening.Whole experience really poor!We are not sure if we will ever get over this disastrous experience.We would not even give a single star to this doctor.

The Sports clinic in Hirslanden is absolutely great! Great staff and great doctors, special thanks to Dr Inauen for his expertise and reassurance. However, the emergency department is really horrible and should be avoided. Although the nurses are very nice and helpful, the neurologist who came to see me was very aggressive and rude and told me that the tinnitus I have is psycho somatic, which turns out is completely false!

Great Hospital, very well-organized nursing system. Special thanks to Dr. Dennler (the surgeon) who made my dream come true. i am now walking like normal people! Thank you Hirslanden Klinic.

As a person with general insurance, I was in the clinic for a catheter ablation. Was treated very friendly and competently from the moment I was received until I was discharged yesterday. All the employees were always very friendly and well-positioned. Many thanks to everyone. And if I don't like to say it, I really liked it, but hopefully it was the first and last time :) But if it is necessary, this is the clinic where I would like to be treated.

The emergency center at the Hirslanden Clinic Aarau impressed us. When we arrived at 5am we were immediately taken to a room and the emergency team was extremely friendly and accommodating. Compared to the KSA Aarau emergency, there was a world of difference. We were very satisfied with the immediate help and targeted treatment. We would like to thank the emergency team and will certainly give them a gift basket. Thank you for your excellent work, keep it up!

If you have an emergency situation, you really get looked after very well here. Excellent team at all levels, from ambulance crew onwards.

Amazing hospital - had my first big operation and prolonged hospital stay there and every single member of the staff was wonderful, especially the nurses. I very much appreciate their kindness and care during this stressful time! From the ER, to the MRI and orthopedic team to the operating table - every single person involved was highly competent, professional and empathetic. A big thank-you to all. I have to complain about the food, which was truly awful. Everything tasted of salt and wasn’t good at all. The kitchen was not flexible and I could not order from the menu unless I did so the day or many hours before. Good and healthy food is an important part of recovery and for a private Swiss hospital, what I was served was unacceptable. I am still giving the hospital 5 stars, because the medical care is exceptional and that is the most important thing when facing a health obstacle.

I had a head injury some time ago and went to Lindenhofspital in Bern. Extremely well treated by the staff. Hospital is very well equipped and organized. Special thanks to Dr. Nina Mäder.

Tend to be tolerant and treat patients as human beings.

I went to this clinic for an emergency case and an ent (ear, nose and throat) doctor saw my ear and gave me an ear drop with a nose one. The staff was very friendly and helped me with English speaking. They even have the registration form in different languages. Great.

1. Nobody speaks English in the Information 2. They send me to have a corona rapid test to a apotheke/pharmacy a few meters away, while I was hurting 3. The doctor didn’t check my breathing, my heart pulses, my blood and yet he diagnosed me and gave me pills Well guess what happened after 3! I had to go again to another hospital because I was not able to breathe properly! The hospital must be shut down and this doctor needs to get fired! Thank you for your non-existence services!

The most unruled and random hospital in bremen you will wait long time and after that they will tell you all doctors are busy come next time and they also lost my documents and insurance they told me we cant find your papers and i just come today and i give my papers today how they lost it i really don’t understand.. i waited a long time till now they didn’t get my all documents that they already took it’s really bad hospital!!! 0 RATING NOT EVEN 1

Excellent care before, during and after surgery. Friendly and attentive nurses that are available 24/7 and arrive quickly at the call of a button. The private room is spacious, clean and equipped with anything you may need for your overnight stay. The room service team take into account your dietary requirements and offers options for all your meals.

Was there on the emergency on a Sunday morning, very professional staff, excellent infrastructure, no waiting line, overall excellent.

I had an ACL reconstruction surgery with Dr Gardon and my experience was great, even though it is rough to have this kind of procedure. All the nurses were absolutely wonderful with me; I could not have asked for a better experience.

They are true live savers and I can only recommend this hospital to anyone with heart or lung problems, the team is absolutely awesome and everyone is taking good care of you all the time!!!

Not bad

They all staff in the emergency,( was there due to a broken foot) were fantastic. Professional, caring amd kept me informed throughout..

Absolute embarrassment for a medicinal center. My sister spent 7 hours in the ER with chest pain, provided doctor with all her records from other physicians. After 1 x-ray they disregarded everything, told her it's "probably" stress and sent her home. Thank you for reconfirming the public opinion in this countries medical standards. You are the heroes this country deserves.

I receivedan excellent care from very friendly and warm staffs from cardiology department.all doctors nurses and hospital staffs are so supportive. From start to end I was pleasantly surprised by the quality of care, warmth and kindness of every person I met. I highly recommend this hospital.

Worst emergency experience ever. Come here with my friend with breath problem. Waited 5 hours until he almost fainted, then they gave him ibuprofen and didn’t try to find real problem. When he decided to leave so unprofessional SOR, the nurse was rude and severely pulled out a dropper with useless saline. Works for parking counter, not people.

Worst experience I ever had in a hospital in Germany. With an appointment I had to wait nearly 5h to be seen by the doctor. Never coming back here again!

This is the best hospital, with the best MS Ambulanz! The team was very professional, reliable and communicated fluent English with me! The MS-Nurse, Frau Christine Timm, is very caring, she talks to me in a calm and grounded manner, this made my anxiethy less present during my stays in the hospital! Salute to every staff member of the hospital!🫡

Got immediate care, very friendly and helpful nurses, caring doctor, very pleasant rooms, helped me a lot!