Non-anatomic liver resection (NAR) procedure, Venous thromboembolism (VTE) disease treatment in 193 clinics in Europe

Great experience with the trauma department on November 29, 2023. Empathy meeting professionalism! Thank you very much to the whole team!. True heroes !

Saturday 11 of November 2023 , I had severe pain in my legs and repeated chest pain plus confusion as result of 4 days non sleep ! After 16 hours in the Ambulance the doctor she sent me to psychology KH nord ! She said all OK just !!! W+÷×+=% ,Big Thanks to KH Nord they discovered thrombosis in my lower body and i am still under treatment as result of wrong and late diagnosis . Guys I just got confused again what to say to this Dr ? Any one please feel free to recommend what to say and what to do ? I just got shocked.

I had a emergency where I had to get surgery straight away to repair my broken jaw,Unfortunately my insurance didn't go through so i dont know who I'm angry with. I was waiting two days in one of the bedrooms until some bald guy in a white coat entered my room asking me for €3400 in card or cash, I thought it was a nightmare but I didn't wake up. He explained to me that I was not covered by insurance and that I should start making payments, I went down to the office and they confirmed he was in my room asking for money, The result was me getting up in the worst state to go sort out my insurance so that I could get my emergency operation done a little later and be covered by my insurance so that Inkasso won't chase me for like €30.000 Note that nobody at this point told me to stay in hospital get your jaw fixed first and sort your insurance out later because they can back track everything, instead I was set into confusion when they asked that I pay them cash or card. I was there for two days in the worst pain and didn't receive surgery but a bill for £3400 which was not covered by my insurance I left the hospital and sent all the rest of my documents to AMS and OGK and sorted my insurance. Later I arrived at hospital to find out that they checked me out automatically and wouldn't treat me straight away. I was sent home and a swelling started to occur on my face where I realised that I was sent home with a medical emergency so I went back to the hospital as soon as I could and eventually they accepted me back. I spent from 29.10.2023 to 15.11.2023 waiting for my jaw treatment, after the swelling went away they decided to give me the operation and they told me the waiting time is because there where other patients in need more then me and I had a swelling. Now I'm recovering from my surgery but I'm not sure if my surgery went one hundred percent correctly, the results are yet to come. The point is if your not Covered by insurance stay in hospital regardless if they start asking for cash or card and sort your insurance out later because if you leave the hospital you might not get the treatment you really require being a Austrian citizen won't help you get the free medical treatment you really need if you don't have insurance. However they must treat you if you have a medical emergency and you can get it sorted out later. Also Google maps didn't let me post this information so I wrote it in English let's if they block this info this time it's not right people shouldn't of gone through what I went through at the beginning when I had a medical emergency. My wobbly jaw was waiting to get repaired but I was plagued by the though of no insurance and having a struggle of my lifetime as a result. I was promised an operation from day 1 but ended up having it on like day 16 Long waiting times for operations beware make use you have insurance but if not stay in hospital and get your insurance sorted out later if I'm wrong let me know Anyway it's like day 20 after my injury and spent like 18 days in hospital, regardless of how my hospital stay started I come to a realization that I was treated very well at this hospital and I'm thankful for my surgery and all the hospital stuff for taking care of my issues I had a bad start because my insurance was not going through but however the operation did go well, after my wound heels I'll have to go to a specialist to see if they can straighten out my jaw so that I can have a better smile.

Open letter to Profesor Zielinski I wanted to tell you that I’m very disappointed with you and your clinic. Now, after my father’s death and Mr. Suta’s (the patient from Targu Mureș) also I’m convinced that you are guided only by profits and you are not concerned about the wellbeing of patients. We have sent you translated medical reports, pet CT’s and other imagistic investigations, blood tests and you didn’t even have the decency to look over them and tell us it’s not worth making the trip giving how advanced was their condition. You could have done what the doctors from Szeged hospital did for me and say that there is nothing you could do for my father and with regrets I cannot take your money and leave our country with a negative perception about our medical services. They said that because they looked over the investigations I sent them. But no sir you were too blinded by money and we were so desperate to save our fathers that we believed you. Shame on you. I guarantee these are words well thought and not said in anger.

All the people super friendly. If something took longer, it was only because there were patients who needed to be treated more urgently. Some people probably forget that here in the evaluation. As far as you can say about a hospital stay, I had a good time there.The staff is international and with many languages. (Team 5 Nord)I have heard German, Russian, English and also Hungarian, Ukraine, Rumanian, and many others. Thank you very much, indeed

I was diagnosed with serous ovarian carcinoma and after resection of the carcinoma by a Romanian doctor, director of a private hospital in Bucharest, in a boundless desperation I contacted the best clinics in the world, specialized in oncology. The commercial representative of the WPK hospital, Mr. Alexandru Pop, was the first to contact us and was the only one who convinced us to buy tickets to Vienna. We had all the appointments made by the minute, he walked with us and empathized every moment. Thanks to him, I got to the best specialist in gynecological surgery, the most wonderful woman who rushed all my procedures in order to be able to proceed with the surgery. In the worst moment of my life, when I read despair on the children's faces and I felt helplessness and frustrated, this wonderful woman, , Prof. Dr. B. Schurz, gave us a chance. The hospitalization period was 8 days and I received the best care possible. The staff was by far very professional and very empathetic, as well as the nurses. I felt treated like a family member. The sales representative came to me twice a day, called me and asked me all the time what else I needed or if I was satisfied. Because of my diagnosis, even if I came at the very early stages, I will still have to proceed with 6 chemotherapy sessions with one of the best oncologists in the world, Prof. Dr. Zielinski. I recommend the clinic with great confidence.

I went to emergency at 9 pm. I got bleeding from my uterus and very painful Stomachache, I am bleeding non-stop like 3 days continuing and the doctor asked me "Why are you here?" Asked me two times and I explained my symptoms and she told me to take pain killers without checking my bleeding things. PS. I am not on My period right now and I am still bleeding until now! What a Unprofessional Doctor! No any patients would like to go to Emergency if they really do not need help!

We were in an emergency situation where we were informed to reach the BDU department. Unfortunately it was the wrong department for the treatment which was needed but the BDU department saw to it that they won't even touch the patient who is in excruciating pain. They didn't even try to give the patient some kind of pain medication. After an hour we reached the right department and they were in horror to see the patient and surprised why the BDU department didn't do anything. Thanks to the urology department, we got the right treatment on time but the negligence of the BDU department and how they shrug their shoulders off is something I had to write here. I hope no one else goes through this..

Thanks a lot to all team of Palliative department for care support and warmth to my father!!!

Our two children were born in this hospital in 2019 and 2023. We can only report positive things about our time here. You felt very cared for and the entire team is extremely competent, motivated, courteous and friendly. It is important to me to mention this and thank you for all your efforts. Thank you very much for your support. All the very best.

I had the most horrible experience in the gynecology department here, my house doctor told me to go to the emergency room and when I got in for my consultation the doctor told me my problem is not an emergency and that there are people who actually need help. It was my first time seeing a gynecologist and she asked me if I have been before and I said no because I was not financially able to ever before and she almost laughed at me and said „no doctors in your country?“ she was clearly bothered by the fact that I asked her if we can speak in English. After she consulted me she said she can’t give me a diagnostic and than gave me a prescription without a diagnostic. She made me feel very uncomfortable, she made fun of me and where I come from, made me feel like I am not worth helping even tho my house doctor did. That woman should not be a doctor of any kind she was horrible!

We were in the children's hospital last night with our 10-week-old daughter and were really excited. Of course it was to wait but that's the way it is now. The doctors and the nurse were super nice and took really good care of our mouse. Our mouse obviously felt good, despite being in a really bad mood. During the examination she made the whole team and us smile and laugh. We felt very well cared for. Thanks!

The attention I received from reception to the consultant was first class. Timing was excellent and the whole experience was efficient and comfortable. This was reassuring as I was a little concerned about my investigations. I cannot praise the hospital highly enough on this occasion.

A big thank you to everyone involved in my care at the London Bridge Hospital. Cannot recommend the hospital enough! Mr. Ember and Tessa are always easy to talk to. Despite his busy schedule, I never felt that Mr. Ember was rushing in our appointments. So very patient in explaining every thing which made me feel 100% confident in him. The nurses were brilliant! RGN Bambhi (Abhi) Q. went above and beyond to make sure I was comfortable during my admission. She has already finished her night shift when I arrived but she still went to my room, answered all my questions and made feel comfortable. She also made sure to check on me after discharge. RGN CJ looked after me, her bright personality is truly refreshing but stayed professional the whole time. She made sure I was well looked after before during and after my procedure. Additionally, RGNs Dana and Gladys, were also exceptionally kind and knowledgeable. The food was impressive! Catering staff were always so polite. Was kinda bummed that coffee was instant coffee(not a big deal tho). Overall, I am extremely grateful to the whole London Bridge team!

I was a day patient for a knee surgery. The hospital staff is absolutely fantastic and friendly, they are always there to help you and to answer questions. The food was good beside I was not able to eat it all (i had anesthetic side effects) and the facilities were immaculate! Thanks for making it such as smooth process.

I attended the Urgent Care Clinic at The Princess Grave hospital and I was blown away at the level of service offered. All the team, medical and support staff were outstanding. I was seen very quickly, issue addressed and I was discharged in less than an hour. It was excellent value for money for the service offered! Thank you.

I recently underwent a robotic prostatectomy at Princess Grace Hospital. From start to finish I had an excellent experience. The facilities, staff and expertise were of the highest competence and quality. All services were delivered with great empathy and care.

Fantastic hospital with exceptional staff throughout. Was nervous for my first surgery experience and I couldn't have been in a better place. The private room and provisions were comfortable. The food was of a very good standard. Staff were very attentive and strive to provide the highest level of service.

I had a SPECT/CT scan and it was (virtually) painless and I was looked after briliantly. my only negative comment would bethat as there is a 3hour wait between the prep and the scan and the waiting room was not super comfortable for such a long wait,

Could not be in better hands. Had surgery under professor Andi Kavin and it could not go any better. Legend, absolutely professional and full of knowledge. The hospital team were exceptional. Margaret from the theatre (ICU) was exceptional too, her confidence and professionalism was second to none. Aldrin Reyes from the ward was also a true example of a real medical professional. I mentioned all these by names because sometimes it is easy to take for granted the little things that make a difference. A huge thanks guys.

Mr Petrou and the whole staff at the HSC were exceptional. The communication was awesome, the procedure faultless and the post-op care in the ICU and Cardiac ward were second to none. I felt my life was very safe in their professional and compassionate hands.

Went in after falling, told nose was broken after MRI and sent out again without treatment. Few days later started falling again and couldn't walk. Called ambulance, 3 IV's at once. Bruises, infections, what I can only categorise as abuse as let's just say I have ties to hospital. Ended up needing private nurse when out to treat infections and damage they had done. These people should not be allowed treat tree's wouldn't insult animals.

From where the bolt driver dropped me off it looked like an old haunted building. When i entered, it looked like an abandoned mental hospital only missing a dead guy and a crazy dude in the corner. Asked two doctors walking around for help from which i got the answers "I don't speak english" in a perfect english accent and "No". Finally found a person that speaks english. After a minute or so she said that i have to go to a hospital 10 MIN AWAY WITH A CAR because this is not a childrens hospital. If you go here, do your research about where exactly you need to enter to get help and if you are younger than 18 years old do not go even near this hospital.

Came in for an emergency on a national holdiday at 6am, was greeted by very nice staff. Plus the overall experince was very professional. And despite the fact that I am deathly affraid of doctors and hospitals the staff did their best to make this experience more than bareable. Did not like the food but what do you expect from hospital.

I would like to note the high professionalism of the highest category cardiologist Evgenia Nikolaevna Preis and the medical staff represented by Valeria Valerievna. At the doctor’s appointment, I received qualified answers and recommendations for further treatment. Thank you very much for your attention and sensitive attitude towards the patient during such a huge flow. Good health to everyone!

Congratulations to the entire wonderful team of the V.A. Almazov National Center on Medical Worker Day! Many thanks to all the staff of the 1st cardiac surgery department and the 4th cardiac intensive care unit for the wonderfully performed complex open-heart surgery, you gave me a new quality life! A low bow and gratitude to cardiac surgeons Dmitry Valerievich Bendov, Amir Nasirovich Ibragimov; anesthesiologist-resuscitator Oksana Valerievna, cardiologist Yulia Sergeevna! You are doctors from God, you have golden hands, you heal the heart with your heart! Be always healthy and happy! Sincerely devoted to you Elena Evgenievna.

I would like to express my boundless gratitude to you, Denis Aleksandrovich, the head of the department, and your team at the urology department, for the professionalism, attention, and emotional sensitivity shown in connection with my treatment and surgical intervention. At the department, the doctors performed additional, high-quality research using modern medical technologies, and prepared me for the operation. The unique operation was successfully performed by a wonderful surgeon, a doctor, as people say, from God - Evgeniy Sergeevich Gilev. And I had the opportunity to return to normal life, as well as hope for a full recovery. I am already at home and maintaining my health by following his recommendations. The operation was successful also because other specialists from the department also took part in its preparation and consultation. Many thanks to the doctors: Shelipanov Denis Aleksandrovich, Shanava Gocha Shakhievich, anesthesiologist-reniamatologist Anton Igorevich Pankevich, operating nurse Alena Andreevna Kuzmina and nurse anesthesiologist A.G. Meladze. Thanks again to all the doctors, nurses, Valentina Mikhailovna, who treated and cared for me, as well as for their dedication to their profession, for their selfless service to people, returning to them the most valuable thing - health. I wish that your dedicated work and medical research conducted by doctors will be duly appreciated by our state. Good luck to the whole team! With sincere respect and gratitude, Valentina Makara!

09/12/23 I came to pick up the child’s certificate for the pool. The result: it is impossible to get to the doctors. There are two pediatricians working for the entire clinic (one for newborns, the second in the office for a one-step certificate). At the nurses' station they send you without an appointment "on a first-come, first-served basis" - naturally, this leads to swearing in the queues. I waited for two hours, left with nothing, because people came in a stream by appointment. ))) very competent system, I'm delighted)

Good afternoon. I want to express my deep gratitude to the pediatric surgeon Nikolai Fedorovich Shchapov. Doctor from God. Saved my son. EVERYTHING EXPLAINED, UNTIL THE LAST WAS IN CONNECTION. THANKS A LOT. Yes, to all the staff that was with us. Thank you very much. The hospital is at the highest level, the staff is polite, helpful. The rooms are clean and comfortable. I really liked the service. Prosperity to you in the future. Nazarova M.B

Many thanks to the therapist, cardiologist Dmitry Yuryevich Shchekochikhin. Doctor with a capital letter, a true professional. When other doctors shrugged and did not know what to do, thanks to the doctor, he was able to carefully analyze the medical history and build a successful course of treatment.

We went to Teknon for the birth of my son. I can't say good enough things. The reception was friendly and helpful, the doctors, midwives, and nurses were all so nice and helping. All the doctors and midwives and some of the nurses spoke very good English with us. Even the ones who couldn't, tried their best to communicate effectively. The hospitality was very good, we received nice accommodation and great food. After birth, our son needed to be admitted to the ICU, and they took very good care of him there. When being discharged, they helped us by providing all kinds of useful information and even offered us their phone number to ask our questions later. They also gave us gift boxes and many extra diapers, baby milk, etc.

Performance, quality, professional care and human treatment. In Dep. 121-122 Traumatologia there are the best Doctors you can imagine. Behalf myself I have the best!! expirience with Dr. Casañas and Dr. Pedrero who did a real, real great job giving me a new artificial knee a few dayus ago. Thank you very, very much! greetings from Herbert

I've tried to book an appointment for a general medical check-up, in multiple occasions, both using the form on the website and calling to the phone on the website. On the phone, I provided all my contact information again, and the company told me that they were an intermediary and that the Teknon Medical Center will call me back. They never called me back nor sent me an email. What do you do with the information that you collect if you don't contact the people, at least to tell them that you can't offer them an appointment?

The best hospital in Madrid! I recently had a complex surgery and everything was impecable!

The immunology team made up of Dr. Sánchez Ramon and Dr. Navarro is great. They took good care of me throughout my pregnancy and thanks to them I was able to have my baby a year ago. They have always treated me very well, even by email at times when I was worried about the results of the analysis. I have nothing but words of gratitude for them. They are the best without a doubt.

Great quality care.

Covid PCR test for 98€. Booked the appointment online. However, my foreign credit cards didn't work (had to ask a Spanish friend). Furthermore, I had to set the browser language to Spanish, as else the date picker didn't work. I suggest you just go to the clinic directly and make the appointment there. Getting the test was super easy, fast and punctual. Just sit in the lobby until your name gets called at your scheduled time.

I would recommend to avoid this hospital by any chance. I had very unpleasant experience when I booked my PCR test and then tried to cancel it within 24 hours. The receptionist said that it is possible to cancel, but the Finance department refused to reimburse my EUR 98 despite I was cancelling within 24 hours. As a customer I have a right to change my mind within 24 hours and to be reimbursed. However the Finance Department has ignored this and do not reply on my emails where I ask contacts of the Manager to discuss this issue. This is very unprofessional attitude and I'm very dissapointed. Hospital Quironsalud, I'm still waiting for the compensation - EUR 98. Regards,

Personnel unhelpful, rude and specially not patient with kids (in the pediatrician area). I asked questions as a worried mum, and they gave me rude answers, they treated my 2 yo son with zero patience whilst he was having 3 tests done. They didn't explain anything, and did things in a rush and completely uninterested. - will not recommend this place

Very good hospital with excellent services

Everything takes a lot of time. But overall this hospital is amazing. 1 kidney stone takes 4 months to remove. The employees, cleanliness, equipments are really good.

Terrible experience! I have been waiting with my friend, who we suspect had a stroke, for more than 3 and a half hours and all the doctors and nurses have been rude and useless. They have done the same test 3 times, and still not come back with the results from the blood test or urine test they did 3 hours ago. I am not a doctors but I am pretty sure she should have had a scan by now, and if this was a pre stroke we are essentially just waiting for the real one. Doctors are meant to help people not stress them out and watch Netflix while someone thinks they might be dying. PS. We only got a bottle of water after 2 hours even though we already asked in the ambulance.

Every time we went there, it was fantastic. The only problem is that no one can speak English there. Especially in the reception section. I think for a hospital with a lot of international patients, it's necessary to have at least one person in each reception who knows English

Excellent service!

Dr Victor Villalobos (Obstetricia y Ginecologia) has been wonderful at our first meeting. He has been kind and patient in answering our questions and we felt very relieved to know that he would be looking after the delivery of my baby. We look forward to seeing him again in my next appointment and we are thankful to have such a professional care provider!

Care provided in a very professional and caring manner by the outpatient colonoscopy team. I felt an atmosphere that was both comforting for the patient that I am and relaxed among the caregivers. In a word: thank you.

Outpatient control examination with general anesthesia. The nurses and caregivers are top notch, very friendly and attentive. On the other hand, an anesthetist (apparently an intern) first pricked me twice on the top of my right hand, leaving the needles which a nurse then came to remove, before pricking my left hand to finally manage to the vein. Not good at all, we can say, and particularly painful. After the procedure, both my hands remained blue, swollen and very painful for at least 4 days. This is scandalous, especially if we consider the significant excess fees charged by La Protestante on anesthesia. Anesthesia alone costs more than €125, of which around €50 is reimbursed by the SS and €35 ​​by my mutual insurance.

I had to be hospitalized as an outpatient then in surgery in less than a week and both stays went very well. In the outpatient setting the nurses were very kind, attentive and funny (which is important in this kind of stressful moment). I was very well taken care of. For my stay on the 5th floor, everything went very well too! Thanks to nurse Catherine who was lovely to me, like a mother, who listened to me, made me laugh and took good care of me. Thanks also to the night caregiver who was very kind. Thanks also to the recovery room teams! And to the teams in the surgical theaters and the endoscopy suite, especially the nurse anesthetist who took care of me Thursday morning for my endoscopy, she really listened and was able to reassure me! I really felt good in the clinic. All the staff are kind and attentive, whether they are the admissions ladies, the stretcher bearers, the nurses, the nursing assistants, the doctors. If I have to have another operation one day, I would go back to the Protestant without hesitation! For once we see staff who are still human and smiling!

Ok

Reception: 1 Emergency care: 2 Telecommunications (phone): 1 Laboratory: 1 Ambulatory care: 1 Accessibility and parking: 1 Hygiene: 3 Medical equipment: 3 Atmosphere and visual decoration: 2 Hospitalization-reception: 2 Hospitalization-rooms: 2 Hospitalization-privacy: 1 Hospitalization-care: 2 Hospitalization-rest and comfort: 2 Hospitalization-amenities: 1 Hospitalization-food: 2 Hospitalization-entertainment: 1 Hospitalization-patient’s rights: 1 Post-hospitalization care: 1 Diagnosis: 1 Doctors’ behavior: 1 Nurses’ behavior: 2 Other staff’s behavior: 3 Doctors’ experience: 2 Nurses’ experience: 2 Outcome: 1 Management and directorate: 1 OVERALL EXPERIENCE: 1

Very bad hospital they cant do any diagnosis for my patient they left her go to home she vomiting and having diarrhea very bad hospital 🤐🤐🤐🤐

I came here at 9 : 15 am . still waiting and now it's 12: 00 pm . I told them that it's urgent I can't wait . i have stomachache. Being a foreigner is not easy in Croatia 🙂 Please don't expect good reviews from foreigners 👎

Banana Republic of Croatia, nonfunctional, corrupt and messy. That is the summary of your wonderful hospitals.

They are the largest hospital center in Croatia and have the best equipment. That's the biggest plus. After that the personal is overworked and somewhat rude; and it gets worse and worse as they climb the hierarchy. Organisation overall is mediocre and dictated directly by politics, failures in organisation are then blamed on the people who work there.