Chemotherapy for lung cancer in 217 Oncology clinics in Europe

Open letter to Profesor Zielinski I wanted to tell you that I’m very disappointed with you and your clinic. Now, after my father’s death and Mr. Suta’s (the patient from Targu Mureș) also I’m convinced that you are guided only by profits and you are not concerned about the wellbeing of patients. We have sent you translated medical reports, pet CT’s and other imagistic investigations, blood tests and you didn’t even have the decency to look over them and tell us it’s not worth making the trip giving how advanced was their condition. You could have done what the doctors from Szeged hospital did for me and say that there is nothing you could do for my father and with regrets I cannot take your money and leave our country with a negative perception about our medical services. They said that because they looked over the investigations I sent them. But no sir you were too blinded by money and we were so desperate to save our fathers that we believed you. Shame on you. I guarantee these are words well thought and not said in anger.

All the people super friendly. If something took longer, it was only because there were patients who needed to be treated more urgently. Some people probably forget that here in the evaluation. As far as you can say about a hospital stay, I had a good time there.The staff is international and with many languages. (Team 5 Nord)I have heard German, Russian, English and also Hungarian, Ukraine, Rumanian, and many others. Thank you very much, indeed

I was diagnosed with serous ovarian carcinoma and after resection of the carcinoma by a Romanian doctor, director of a private hospital in Bucharest, in a boundless desperation I contacted the best clinics in the world, specialized in oncology. The commercial representative of the WPK hospital, Mr. Alexandru Pop, was the first to contact us and was the only one who convinced us to buy tickets to Vienna. We had all the appointments made by the minute, he walked with us and empathized every moment. Thanks to him, I got to the best specialist in gynecological surgery, the most wonderful woman who rushed all my procedures in order to be able to proceed with the surgery. In the worst moment of my life, when I read despair on the children's faces and I felt helplessness and frustrated, this wonderful woman, , Prof. Dr. B. Schurz, gave us a chance. The hospitalization period was 8 days and I received the best care possible. The staff was by far very professional and very empathetic, as well as the nurses. I felt treated like a family member. The sales representative came to me twice a day, called me and asked me all the time what else I needed or if I was satisfied. Because of my diagnosis, even if I came at the very early stages, I will still have to proceed with 6 chemotherapy sessions with one of the best oncologists in the world, Prof. Dr. Zielinski. I recommend the clinic with great confidence.

I went to emergency at 9 pm. I got bleeding from my uterus and very painful Stomachache, I am bleeding non-stop like 3 days continuing and the doctor asked me "Why are you here?" Asked me two times and I explained my symptoms and she told me to take pain killers without checking my bleeding things. PS. I am not on My period right now and I am still bleeding until now! What a Unprofessional Doctor! No any patients would like to go to Emergency if they really do not need help!

We were in an emergency situation where we were informed to reach the BDU department. Unfortunately it was the wrong department for the treatment which was needed but the BDU department saw to it that they won't even touch the patient who is in excruciating pain. They didn't even try to give the patient some kind of pain medication. After an hour we reached the right department and they were in horror to see the patient and surprised why the BDU department didn't do anything. Thanks to the urology department, we got the right treatment on time but the negligence of the BDU department and how they shrug their shoulders off is something I had to write here. I hope no one else goes through this..

Thanks a lot to all team of Palliative department for care support and warmth to my father!!!

The worst hospital that anyone can go to. I have no idea why the emergency reception is like this. I went there with a bad situation and I had to wait a couple of hours to be visited by a doctor. It's really funny how the situation is like there. Unfortunately, there are not many options in the city when you get sick during the weekend ie Saturday. At first, I went to the med campus and they said the only option is this hospital. After a couple of hours of waiting my condition got worse and I decided to come back home. Just go there if you are about to die otherwise staying at home is much better.

We went on a saturday morning for an urgency and received medical attention in less than 20 minutes, everyone was very polite and professional

Hospitals should hire more suitable doctors. In my opinion, clinics that deal with sensitive things, where patient has take off their clothes when required, there should be male and female doctors. Because not many people feel comfortable having to undress to be examined by a doctor of the opposite gender. Also there are many cases that the docter is not doing what he should do.

Have the findings checked by a second authority!!!! You can save yourself having to contact the patient service center. After a check-up appointment at the dermatological outpatient clinic at the beginning of July this year. received an incorrect finding. (The doctor was on the phone the whole time during the examination and while typing on the PC; so he didn't listen to me). I disputed the findings through the patient service center and pointed out everything that was demonstrably wrong. I was contacted by phone X times with various questions, but until November 27th. there was no completion.

Many thanks to the great team at B 3. Surgery 1. Here you will receive excellent support during your stay. Even though they all have a lot of work, they still make time for the patients. I would also like to say a big thank you to the surgical team - I was treated very well here. Thanks!

The sisters on the 9th floor made the stay as pleasant as possible. Special thanks to Dr. Eder who carried out the procedure. Her empathy and human nature made me feel safe and in good hands. Many thanks to everyone who looked after me.

Our two children were born in this hospital in 2019 and 2023. We can only report positive things about our time here. You felt very cared for and the entire team is extremely competent, motivated, courteous and friendly. It is important to me to mention this and thank you for all your efforts. Thank you very much for your support. All the very best.

I had the most horrible experience in the gynecology department here, my house doctor told me to go to the emergency room and when I got in for my consultation the doctor told me my problem is not an emergency and that there are people who actually need help. It was my first time seeing a gynecologist and she asked me if I have been before and I said no because I was not financially able to ever before and she almost laughed at me and said „no doctors in your country?“ she was clearly bothered by the fact that I asked her if we can speak in English. After she consulted me she said she can’t give me a diagnostic and than gave me a prescription without a diagnostic. She made me feel very uncomfortable, she made fun of me and where I come from, made me feel like I am not worth helping even tho my house doctor did. That woman should not be a doctor of any kind she was horrible!

We were in the children's hospital last night with our 10-week-old daughter and were really excited. Of course it was to wait but that's the way it is now. The doctors and the nurse were super nice and took really good care of our mouse. Our mouse obviously felt good, despite being in a really bad mood. During the examination she made the whole team and us smile and laugh. We felt very well cared for. Thanks!

There's a good people and there's a very bad people, but the hospital has to make a Training courses for workers to deal with patients and should be attention to patients' complaints. I wonder how a kind docteur like Dr Ilenko Anna has a secretary like that🤷🏻‍♀️ her secretary is a very tough person😬 Violent, aggressive👽 and attacker😡 She does not respect the patients😡 and believes that they are her slaves😈 and that she works for free not for money, and that she works in her own institution or in her home.

Unfortunately, the hospital has become bad. It has become for trainee doctors, not for excellent doctors in the past. I am talking about an experience in 2014 on a treatment trip, and the patient was treated with the best treatment and the best treatment. Now we returned to the same hospital. Unfortunately, it became clear to me that it had become a place for trainee doctors who endangered patients' lives and dealt with worse than bad, and this is a problem Unfortunately, a large international hospital disappointed a lot

Do you think that it’s fair to make a patient wait in the hall from 9am to 4pm to enter his room that was already reserved 21 days before in order to proceed with his chemotherapy!!!!This is not acceptable!! The patient is already ill, plus they are making him wait for more than 6 hours on a chair in the hall!!! So unprofessional and missorganized!!!!!

Not as professional and friendly as they promote, all about earning money from you or your insurance but with very little care or treatment. All year with appointments and specialist for cancer an tumours ,scan after scan but not any diagnosis or treatment and suffering with swollen eye, colour change, nose and cheek burning pain and insane pressure on head and face but still no help , even though colour change on scan for my rights side of brain , cyst inside my face and gigantic problem at the back of my head and they say no problem and haven’t operated or treated. I hope I’m not dying but still don’t have any diagnosis or confirmation of anything.Now thinking I need to go to another country for help ? Wouldn’t recommend to nobody?? They won’t do anything about these reviews and even give the same answer to each person.

Avoid this hospital! I had to visit the hospital because of a sinus infection, but was rushed into several entirely useless procedures just to hike up the bill. The whole experience was horrible with unfriendly and rude staff. However, the worst part was that a nurse stole 340 euros from my purse in my handbag that I left in the examination room with the nurse when I was pushed into a toilet for another useless test. The hospital operations reeks of scamming people in every possible way. Despicable behaviour preying on people in a vulnerable situation.

Avoid this hospital My husband was admitted to this hospital in 2021, 2022 and 2 days ago. In 2021 I visited him on a Sunday, and he was on the floor (with a broken leg) trying to get onto the sofa, to get out of the window as he was hallucinating. He was on the second floor! The window was then closed and locked but no-one had noticed my husband on the floor, which is a worry. I then had to push for a brain scan, which, according to Xanit showed nothing abnormal. He has now been diagnosed with dementia at Guadalhorce hospital, so I chose to go private again to make things happen faster. We saw a neurologist at Xanit who said he should be hospitalised. When we arrived at the hospital it took over 20 minutes to park as the car park was full, then when we got to reception there were almost 35 people in front of us. We were over an hour late to get to our appointment and then the computers went down!!! We had to go down to Urgencias to be admitted. They told me he had to go to a hospital in Malaga. I then had to go back to the neurologist, as Urgencias refused to call him, and he told them to admit my husband. There was an amazing lack of communication, and the girl who was in triage was basically rude. We were then subjected to a 2/3 hour wait, then taken to a surgical ward where the nurses all moaned about the fact he was being taken into this hospital. I speak and understand Spanish so was very aware of the things being said and I am absolutely horrified at how we were treated. He was hospitalised on Wednesday, and we were told he would get an MRI and CT scan. My husband was aggressive, and I was told I had to stay with him 24/7. This is not why I’m paying private health insurance. I was told there are insufficient nurses to deal with all the patients they have, so I had to stay. The MRI and CT scan didn’t happen as the machine had broken down!!! My husband was very agitated, and the neurologist and I agreed he would be better at home. Therefore, we had to make an appointment for the MRI and CT scan (29th November) I waited over an hour to make this appointment, while my husband was in his hospital room. There were 6 people in front of me, and one person in reception, who decided to deal with people who jumped the queue and one friend (I think Fran was his name). Reception staff are awful and provide terrible customer service. They wander away on their phones when they feel like it and don’t appreciate that people visiting the hospital may be dealing with life and death situations. They are abysmal and need training. I see from these reviews this has been going on for over a year, so I’m not sure if my comments will make any difference at all. Absolutely shocking service. On a brighter note, when you actually get to see a specialist, they are amazing.

I was impatiently waiting for the doctor’s report, so I called the customer service on the phone. She was mean and promised me that she would send the results to my email, but she did not. After a long wait, I called again. She was speaking in a provocative manner. I think it's a good way to deal with tired patients

Totally okay treatment and good food.

Safe and relaxing environment. Very friendly and helpful nurses/doctors/all staff who are there for you whenever you need them.

Very nice and friendly doctors will brief you nicely and advice you for future treatment...Dr.Ismael was very friendly and advised in a professional way.

A good looking place.

The greatest healthcare experience I've had since moving here. The doctors and nurses were comforting through my eye procedure, much more than I had expected.

Its been almost 2 years I regularly visit several specialists. Very professional and emphatic doctors! During CT scan procedures after talking to the attentive assistants I feel more secure and less scared. Thanks!

You should dying already before they take care of anything. Not taking anything serious at all

Best Hospital in the Brussels region, friendly staff, great doctors and all multi-lingual

I went to the hospital’s emergency during the night just before Good Friday, after having a terrible food poison. The team helped me a lot! They all spoke English, were super comprehensive, and took good care of me. I really recommend the place to foreigners in case you have an emergency like mine 🍀

After my horrendous experiences in Brno's hospitals, this came as a goldmine. I was hospitalized due to gas leak in my apartment, so they gave me oxygen and there were some other procedures. The doctor spoke English well, the nurses did not speak very well but tried their best. They were very nice, smiling, helpful. I am forever thankful

I’d compromised my wrist month ago and it got worse when I fell down few days ago playing football and went to the hospital “Pod Marjankou” got served there made an X-Ray and there I’ve been told to go to the “Nemocnice Motol”, I thought the doctor said I need to go to any emergency to make a surgery. And decided to go the this “hospital” – surgery department building A8 and there I met the nurse that told that even I’ve been sent to another hospital they can paste my paste wrist back. Eventually, after 5 minutes analysing my X-Ray snapshot results they invite me in and told that finally I ned to go to another hospital. I’m okay if the explain me they policy or bureaucracy but instead, they were rudely yelling at me, that I didn’t need to go the hospital a whole month so I can tolerate another 3 days, because today they cannot fix my worrit wrist. These doctors are amoral, incompetent. They given an gippocratic oath that they didn’t fulfilled. They are just shame of Czech medicine.

I am currently undergoing chemotherapy as an inpatient at this hospital in the Ellis ward. I can only speak from my experience and I would say I am extremely happy with the care I am receiving. All staff from the reception desk to the oncologists are friendly and attentive. I believe I am in very good hands and feel all of my needs and fears are cared for. The staff all love what they do and nothing ever seems to too much trouble for them. I would recommend this hospital highly to anyone who unfortunately gets struck by this ba%tard disease. Keep up your hard work you are all amazing at what you do! ❤️ Charlotte Bensons team “ Massive Massive Thank you!!!”

Excellent theatre staff and informed follow up by doctors. Wilson Ward is however very noisy. Visitors are allowed to talk loudly and lights on until 11pm so difficult to sleep. Nursing staff (bar 1) is excellent. Food is good. Cleanliness is also very good. Well run. Helpful volunteers.

Having had very long and complex medical history I have come to thoroughly dislike doctors and hospitals, so it takes something quite extraordinary to garner 5* from me. The Marsden is definitely that extraordinary place with equally amazing care and fantastic team work throughout. For me care was co-ordinated and faultless. Also the food wasn't bad, which is a small miracle in itself!

This is a research hospital that serves thousands of women every year. I have been seen by a doctor within two days from my mammography and with what seems to be a fixed delay of three weeks between cosnultation-operation-reconsultation I am now on my way for radiotherapy. It is unbelievable that you get this level of expertise for free, in the states you would have to pay a fortune. The doctors are understandably buzy and will not spend too much time with you, however, there is psycologists, nurses, sophrology classes and all sorts of stuff that you have access to. It is a world class centre and we are all very lucky to have access to it in times of need.

My partner is in the hospital, he is French. I have come from Scotland to be with him. Is there any reasonable priced accommodation near the hospital. Thank you

Good place to work.

Extremely negative experience, after having traveled more than 100km and 3 weeks of waiting for an appointment scheduled for December 4 at 1:20 p.m., for possible breast cancer, I learned on the spot that it had been brought forward to 9 a.m. without being informed . Despite the advance of almost 30 minutes for each patient, the two doctors present categorically refused, without even coming or apologizing to carry out the planned examinations. Probably a golf course or a houndstooth hunt planned for 4 p.m.??!!!. No consideration or humanity on their part. So I stay with my anxieties and my doubts until a possible another appointment.

Hospitalized for 5 days for an operation, everyone was charming, caring, very caring. Thank you all

Very nice staff the doctor and teacher very attentive put us in confidence little disappointment for the toilets of the reception not clean and only one in service

Best hospital in the world. Very kind staff and very good doctors

I'd be indebted to work within this facility as Massage Therapist to help relieve Patients with Stress related issues. Thank you +233241488250

Really really bad Experience with this hospital. I had a visit, I told that I have card EKUZ ask also if I should give it them this later. They say no no i don't need pay anything no problem with anything. After TWO MONTHS they sended me a facture that I have to pay! Really dissapointed, never come here again. During visit with doctor they didn't check what is wrong only give me one pill that's all. Nobody answers the phone either.

I did not want to share my experience before finishing the whole journey since i wanted to leave an honest review. After seeing so many negative comments i really got scared at first since i had never been there before, but the first time i went i completely changed my impression. Starting from the secretaries, who were very nice to us on the phone and in person. They were very kind to speak to us even in English. Then to the nurses, and all the staff. My 4 year old daughter had surgery and has been very stressful for us but thanks to the amazing doctor Dr.Oren Cavel who did such a wonderful amazing job. He was so patient and kind towards our girl, even when she was scared, he never pushed something she did not want and always was patient. He informed us and reassured us regarding the surgery. God bless him, also Dr. Frank (hopefully i am correct) which co-operated with the doctor and i only seen the day of the operation. She was such a sweetheart. Thank you to all the nurses, anesthesiologists, and doctors who took care of our daughter before and after the surgery. Everything was clean, neat, scheduled in time and we felt very well. I can not talk about the others experiences but mine was better than expected. Today she took her stitches of and is doing a good recovery. Best regards, Alaia's parents,

Very professional and friendly staff. A big thank you to all the doctors and nurses that helped our baby ❤

The hospital is extremely slow There is only few employees in the morning and we had an rendezvous at 7:30 but we entred at 08:15 even though we came early at 6:45 Also the hospital is dirty the cleaners were just chatting instead of cleaning

Ok

Reception: 1 Emergency care: 2 Telecommunications (phone): 1 Laboratory: 1 Ambulatory care: 1 Accessibility and parking: 1 Hygiene: 3 Medical equipment: 3 Atmosphere and visual decoration: 2 Hospitalization-reception: 2 Hospitalization-rooms: 2 Hospitalization-privacy: 1 Hospitalization-care: 2 Hospitalization-rest and comfort: 2 Hospitalization-amenities: 1 Hospitalization-food: 2 Hospitalization-entertainment: 1 Hospitalization-patient’s rights: 1 Post-hospitalization care: 1 Diagnosis: 1 Doctors’ behavior: 1 Nurses’ behavior: 2 Other staff’s behavior: 3 Doctors’ experience: 2 Nurses’ experience: 2 Outcome: 1 Management and directorate: 1 OVERALL EXPERIENCE: 1

Very bad hospital they cant do any diagnosis for my patient they left her go to home she vomiting and having diarrhea very bad hospital 🤐🤐🤐🤐

I came here at 9 : 15 am . still waiting and now it's 12: 00 pm . I told them that it's urgent I can't wait . i have stomachache. Being a foreigner is not easy in Croatia 🙂 Please don't expect good reviews from foreigners 👎

Banana Republic of Croatia, nonfunctional, corrupt and messy. That is the summary of your wonderful hospitals.

They are the largest hospital center in Croatia and have the best equipment. That's the biggest plus. After that the personal is overworked and somewhat rude; and it gets worse and worse as they climb the hierarchy. Organisation overall is mediocre and dictated directly by politics, failures in organisation are then blamed on the people who work there.

A large hospital dating from the 70s, partly renovated, with many specialties and relatively correct care but very uncertain depending on the services as in many public assistance hospitals in general... We can therefore go there from heaven to hell, often with adorable and caring teams in intensive care or intensive care units and other totally overwhelmed teams with little regard for their patients because they are understaffed in many others services...

On the 3rd floor Orthopedic department: Caregivers, nurse, friendly staff overall 👍 Arthrodesis + laminectomy operation Dr Solène Prost service teacher Tropiano All the pain went well and was well treated. 5 days hospital Return home for 4 weeks to recover peacefully. Then start of physiotherapy rehabilitation.

I was taken to the Urgences here by ambulance and I have never had such an awful experience. The nurse who was looking after me was completely cold and uncaring despite the fact I has a blocked intestine and was not only I’m agony but kept blacking and vomiting. At one point when he saw me vomiting he said “don’t you think you are exaggerating a bit”! It took 6 hours before I had a scan and in that time I was left alone and given no blanket despite being soaked in sweat from the pain. When I finally went upstairs to the operating theatre, the experience was much better. I know this hospital has some great doctors and the surgeon who operated on me did an amazing job. My criticism is uniquely directed at the a&e “urgences” here which is just not good enough. All the staff were uncaring and cold and I felt scared and abandoned which is not what one should feel in hospital. Sorry, but a little more humanity would mean less stress to patients!

RIP King Kester 👑

People on whom medicine would have given up a few years ago, or even a few kilometers away, have a very reasonnable chance here. The hospital is second to none in interventionnal cardiology and some of the procedures in which they specialize can only be performed in a handful of hospitals around the world. They are the only hospital in France which can perform pulmonary endarterectomy. I know these facts first-hand, for having had relatives and close people being successfully attended there for life threatening conditions.

My best hospital experience so far - top surgeons and fantastic staff