Spine tumor surgery in 185 Spine surgery clinics in Europe

I am a customer of the EMC for about 15 years. During the last 5 years the attitude of the hospital has changed. Before it was clearly the best place to get medical attention, especially when you are a foreigner and don't speak too much Russian. But now the game changed. Not only are they very high price and I most of the time I have the feeling that I am recommended additional check which are not needed. Now they also don't trust their customers any more. As a Foreigner, with a record in their database for 15 years, you have to prepay your treatment. I have always paid by bills with them before leaving the building on every visit, so I have not given any reason for this. And then the payment doesn't work well. The payment terminals are difficult to use / not working and the alternative is to go to the ground floor and pay at the cash register. For this money I expected perfect service. Don't get me wrong, I think the doctors are good. But the management I don't like.

Is it even legal to charge as much for health care? Seems like the regulator isn't aware of the price list of this hospital. Other than that having insurance isn't a guarantee that you'll get services in this hospital because there is lack of real time communication between the service provider and the insurance company, so you still have to guarantee payment with your bank card. If the two do not communicate in an hour, money is deducted from your card. Then back to square one...running after the insurance for compensation! Just a terrible experience to say the least.

Even after more than 25 years as a loyal customer, I was made to feel like a potential criminal who is lying about your insurance coverage. In the middle of a series of consultations and tests, I was forced to stand at the reception desk and have a lengthy discussion with the receptionist and the insurers before I could get the correct invoice with only 20 percent co-payment. This clinic is fine if you don’t mind being publicly humiliated and pay everything up front.

I am sitting here for hours, even though I had a scheduled appointment! I haven’t seen the doctor anywhere and I am not getting any information for how long I still must wait.

I wish more people gave the doctors and nurses the credit they deserve. They were kind and took good care of me when I needed it most. Thank you for your empathy and care!

Had a fetal organscreening here. The ultrasound specialist was very professional and spoke perfect English which I very much appreciated. He described what he was looking at all the time and it was very nice that there was a patient screen too facing the bed I laid on. Edit: My daughter was born here and the experience was great, I've been here many times and the whole personnel were very kind and emphatic which I greatly appreciate especially as I speak very little German. Many many thanks to gynecology, obstetrics, the maternity ward and anaesthetics personnel, I really appreciated being treated with dignity.

Great people ,great profesionalism, all my respect !

This hospital was a huge letdown. My aunty had a major brain surgery here on September 13th, but things went downhill from there. She was moved to a normal ward after 24hrs. They completely failed on monitoring her reoccurring symptoms like vomiting and headache on September 16th. Sadly, my aunty passed away due to their poor care. The doctors and nurses were absolutely useless and couldn't even figure out what went wrong. Plus, the staff wasn't polite at all. It's just really disappointing!

A wonderful hospital and a wonderful medical staff, nice and smiling, and they have the best doctors. Their services are great and I felt like I was in a hotel.

As a person with general insurance, I was in the clinic for a catheter ablation. Was treated very friendly and competently from the moment I was received until I was discharged yesterday. All the employees were always very friendly and well-positioned. Many thanks to everyone. And if I don't like to say it, I really liked it, but hopefully it was the first and last time :) But if it is necessary, this is the clinic where I would like to be treated.

The emergency center at the Hirslanden Clinic Aarau impressed us. When we arrived at 5am we were immediately taken to a room and the emergency team was extremely friendly and accommodating. Compared to the KSA Aarau emergency, there was a world of difference. We were very satisfied with the immediate help and targeted treatment. We would like to thank the emergency team and will certainly give them a gift basket. Thank you for your excellent work, keep it up!

If you have an emergency situation, you really get looked after very well here. Excellent team at all levels, from ambulance crew onwards.

Amazing hospital - had my first big operation and prolonged hospital stay there and every single member of the staff was wonderful, especially the nurses. I very much appreciate their kindness and care during this stressful time! From the ER, to the MRI and orthopedic team to the operating table - every single person involved was highly competent, professional and empathetic. A big thank-you to all. I have to complain about the food, which was truly awful. Everything tasted of salt and wasn’t good at all. The kitchen was not flexible and I could not order from the menu unless I did so the day or many hours before. Good and healthy food is an important part of recovery and for a private Swiss hospital, what I was served was unacceptable. I am still giving the hospital 5 stars, because the medical care is exceptional and that is the most important thing when facing a health obstacle.

I had a head injury some time ago and went to Lindenhofspital in Bern. Extremely well treated by the staff. Hospital is very well equipped and organized. Special thanks to Dr. Nina Mäder.

Tend to be tolerant and treat patients as human beings.

staff is very friendly, everything is kept clean and sanitary. the nurses care about their patients and everything is done quickly. when we first checked how long the waiting period will be, it said 3 to 5 months, my gp sent a mail, agreeing to the waiting period, and around week later i got a letter with my appointment scheduled for 3 weeks later. very happy with all the help and support i got from the staff!

doctor and staff were friendly, best hospital in North Brabant

The staff is really friendly and can speak English very fluently. Appointments are on time. I really like hospital environment. It’s very clean and tidy.

Excellent care before, during and after surgery. Friendly and attentive nurses that are available 24/7 and arrive quickly at the call of a button. The private room is spacious, clean and equipped with anything you may need for your overnight stay. The room service team take into account your dietary requirements and offers options for all your meals.

Was there on the emergency on a Sunday morning, very professional staff, excellent infrastructure, no waiting line, overall excellent.

I had an ACL reconstruction surgery with Dr Gardon and my experience was great, even though it is rough to have this kind of procedure. All the nurses were absolutely wonderful with me; I could not have asked for a better experience.

They are true live savers and I can only recommend this hospital to anyone with heart or lung problems, the team is absolutely awesome and everyone is taking good care of you all the time!!!

Not bad

They all staff in the emergency,( was there due to a broken foot) were fantastic. Professional, caring amd kept me informed throughout..

Absolute embarrassment for a medicinal center. My sister spent 7 hours in the ER with chest pain, provided doctor with all her records from other physicians. After 1 x-ray they disregarded everything, told her it's "probably" stress and sent her home. Thank you for reconfirming the public opinion in this countries medical standards. You are the heroes this country deserves.

I receivedan excellent care from very friendly and warm staffs from cardiology department.all doctors nurses and hospital staffs are so supportive. From start to end I was pleasantly surprised by the quality of care, warmth and kindness of every person I met. I highly recommend this hospital.

Worst emergency experience ever. Come here with my friend with breath problem. Waited 5 hours until he almost fainted, then they gave him ibuprofen and didn’t try to find real problem. When he decided to leave so unprofessional SOR, the nurse was rude and severely pulled out a dropper with useless saline. Works for parking counter, not people.

amazing, sympathetic and helpful people. did not get mad at me for speaking english and was not a long wait. thank you!!

First something positive: the doctors, especially the anaesthetist, were good. However, during my time on the station following ankle surgery, I was shocked. 1. When i woke up after the surgery I hadn't eaten since the day before (it was around 7pm), I asked a nurse if i could have something to eat and she shouted at me, made me feel like it was a totally unreasonable request - the other patients in the room were shocked and defended me. Finally she brought me some food but was clearly annoyed that i had asked for something so basic. 2. When I realised my period had started during the surgery, I was once again shouted at for asking for help to get a pad (I wasn't allowed to leave my bed to go to the toilet so soon after surgery.) It was humiliating. I was left in those bloody sheets for 4 days 3. I had a very big ankle surgery and was in pain I had never experienced before (including childbirth), the nurse during the night shift straight after the surgery refused to give me anything stronger than Novalgin and then left me for 6 hours with nothing else. She told me to stop ringing the bell because she couldn't help me. I was sweating and shaking with the pain. Pain management continued to be an issue throughout my stay depending on whether the nurse on shift 'believed' my pain or not, I raised this with the doctors several times. 4. I told the staff that my bandages felt too tight and no one listened to me, now 6 weeks later, i still have nerve pain, which needs pain medication and skin necrosis from having extreme pressure on my foot for 2 days. 5. One evening a nurse filled every patients' thrombosis syringe half with air, thank goodness the other nurse on shift realised before she injected 16 patients with air, she was in disbelief. This added to the general feeling of not being safe on the ward of this hospital. 6. Nurses were exhausted and burned out, 2 nurses for 16 patients is clearly not enough. 7. When i wanted to come back after 6 weeks to discuss the surgery and recovery with the surgeon I had to beg for an appointment on the phone to a very rude receptionist (the same receptionist who a few weeks before told me there is no plaster cast in the hospital, can this be the case in a hospital with an orthopedic department and an emergency room?!). After care is a simple responsibility after major surgery, especially when there are complications such as crippling nerve pain that my general orthopedic doctor couldn't seem to explain. To say I was shocked is an understatement, I feel traumatised by this experience. Sometimes I have nightmares about being back on that ward crying in pain with no one helping me. The experience was inhumane and I deeply regret choosing this hospital. I have never written a review like this but i feel a responsibility to warn people. Once again I will say the doctors were good, but you rarely see them. I particularly appreciated the anaesthetist who showed compassion and diligence but that level of care should be the rule, not the exception.

I was at the clinic with my wife and every single nurse, doctor, security and receptionist that talked to me were patient, kind and nice. Although I don't speak German, everyone was willing to explain things in English. Special thanks to a nurse and a doctor both called Julius who were extremely kind to us and treated us like real human beings. I'm full of gratitude to everyone in this hospital. Thank you 🙏🏻

Doctors are quite busy but friendly. On the other hand, outside staffs are rude they dont speak english , if you are foreigners or without appointment its gonna terrible .

If you come here be prepared. I came for an infusion and left whit a thrombophlebitis. I waited 11 hours in the emergency and did not get any painkillers. I am working with my lawyer to sue them, don't go here.

One of the staff thought that I don’t know any czech and smiled at me while saying czech insults directed to me in the waiting area The worst hospital I’ve seen in my life The most disrespectful and least helpful staff team I have ever encountered They should focus on patient service, cleaning the hospital, and teaching their staff not to be absolutely disgusting and racist towards foreigners, Im really glad I didn’t get my treatment there in the end

I am very grateful to S.P. Markin for the spinal surgery. This is a surgeon from God! God bless him!

Many thanks to traumatologist-orthopedist V.V. Romanenko. for your attentiveness and qualified assistance to my son Kirill, God bless you

This is the fourth time in this institution, two hip replacements, two repeat hip joints, each time it gets worse and worse, initially cups of the wrong size were placed, when asked why they were asked, there was no other answer at that time, the result dislocations of the left joint began, they underwent re-endoprosthetics in 2019, the right leg turned out to be 2 cm shorter, which caused the ankle to fly, in 2022 dislocations of the right joint began, I was admitted to the clinic on August 30, I just lay in bed for four days, they took a blood test, did an x-ray, That’s it. The attending physician came once and asked what and where it hurt, where the dislocations were going, that’s all. No one really reads the stories, right before the operation they asked which joint should be operated on, right or left, if he hadn’t said that it was right, they would have operated on the left one, since the dislocation of the left joint is indicated everywhere, even in the discharge the left joint appears everywhere, in the department no one bothers to read the medical history, the prescription list contains contraindications for injecting NSAIDs, which I cannot take until the allergy begins and I asked the question what they are pricking, the lack of professionalism of the treatment nurses is off the charts, they punctured all the veins and were unable to place a catheter; a nurse from the intensive care unit placed a subclavian catheter without anesthesia, because... I’m allergic to lidocaine, the second nurse on duty didn’t come on time to the call, the IV ran out, the result was that the catheter was clogged, they couldn’t flush it out, they removed it, they tried to put the catheter in the arm, they punctured all the veins again, they couldn’t put it in, the nurse from the intensive care unit put it in again, for that I thanked her very much, I told her to warn the nurse on duty when she was administering the medicine so that she would press on the vein because the whole boat didn’t go in because of adhesions in the vein, when I tried to show what needed to be done, she threw my hand away and started yelling that she knew better what to do, she started tugging at the catheter, naturally she pulled it out of the vein, and refused to put another one in for me, she screamed rudely that she knew better what to do, he sent her away and told her not to come close to me anymore, my brother came, tried to put an intravenous drip, again nothing worked, the nurse from the intensive care unit did it again, my hands were punctured into rubbish, blue, more than 30 punctures, they react disgustingly to calls, as if you can’t go out into the corridor, the sisters and nannies sit in their little room, either drinking tea or gossiping in the corridor, in general, I was left with a disgusting impression of the work of the LLP2 staff, management conduct a staff certification, many of the staff do not correspond to the position, what they do. There are no complaints about the surgeons, anesthesiologists, operating room nurses, everything was done clearly, conscientiously, for which many thanks, special thanks to the intensive care unit for their care. Case history170188.

Top notch emergency facility.

We been in hospital for over 4 years and we are verry happy and satisfied with everything the doctors the nurses the ladys who are cleanining we are like a family but ,is a big But ,in San ildelfonso the chair for familly to sleep over the night need urgent change.is impossible to sleep.we have back pain, legs pain, over so many days in hospital is hard for us to rest .please help us ,on behave of familys

Before the reform this hospital was so unnerving that it looked like it came out of a horror film. After the reform it is much more colourful and has much more life. From what I have seen kids are way less scared of going to the hospital thanks to the reform. My only complaint is that with all the paintings navigating it has gotten a bit annoying. Overall if I had to take any children to do anything at a hospital near me this would be my first pick.

I want to thank all the staff of the ENT Clinic, the inpatient department, from the doctors to the support staff. Their professionalism, care, empathy and human approach made my stay at the clinic after surgery very, very easy. Special thanks to Doc. To Čalkovská and all the nurses, for whom I was not just "another piece" that they had to take care of. Here they change the term "must" to "want", because they care about each and every one of them. Once again, BIG THANKS.

Good day, on 11/14/2023, I underwent a prostate biopsy at department 8/3 in Martin. I can't help but write this review for such a super professional approach of all involved. It started already at the reception, the nurse was incredibly empathetic. It's a shame that I don't know her name, she would definitely be named. Also, big thanks to all the nurses, especially one, I think they called her Deniska. Doctor Kliment topka, golden person. Oh and I can't forget the anesthesia ladies, I wanted to thank them right away but I couldn't speak....thank you in addition, you were great! And what to write at the end? Mr. Director, you have such a great staff.

Hello, my son was operated on 3 years ago at the Martin University Hospital, Department of Surgery. We had a personal interview with Mudr. Adamik - surgeon. A doctor with a high level of professional education. Just a top. Now 3.11.2023 again after 3 years we contacted him again. He was extremely willing and accessible. He planned an operation that is difficult and is only performed in Martin and Prešov. The disease is called Hydradentis suppurativa. Since Martin is closer to us, i.e. 300 km from our place of residence, we chose this hospital again. If you suffer from such a disease, I highly recommend it.

Meskanie

Hm.

Super

I turned to the surgeon proctologist A.A. Oganesyan. at the end of November, with a problem that I don’t want to voice. I have been suffering for a long time, and was already aiming for surgery. We talked everything through, told everything, ordered tests, which I took the very next day. The results came the same day. The day of the operation was set. The operation went well, the staff was very responsive, they explained everything and listened to requests. The rooms are good. The prices are not astronomical, in my opinion. Now I am recovering under the supervision of a surgeon. Thanks to all the staff for their work. (The reception desks of both branches also have red-haired employees who supported and advised). After the operation, nurses regularly came by and asked what I wanted. They brought tea, water, cookies. It was very comfortable.

The only place where they do an EEG while a child is sleeping under excellent conditions. I would like to express my deep gratitude to nurse E.I. Shevchenko for her wonderful attitude and professionalism! She answered all our questions, helped with everything and dispelled our fears. In the end, everything worked out great for us. Thank you very much!!!

Medica Mente, good place. Friendly staff. I visited for the first time, in two branches. Endocrinologist and orthopedist. Received recommendations. Pharmacy on the premises of the clinic. Prices are moderate, pensioners get a discount. I will visit.

Very helpful staff

I had and continue to receive a wonderful service. The surgeon Paul T explained the results, the next steps. His PA is prompt in responding to questions. The surgeon, PA and nursing staff are flexible, put me at ease. Never felt rushed. The facilities are what you would expect from an independent health provider. I cannot find fault with the staff as you walk off the street and the facilities.

Excellent hospital with great teamwork and service. I had knee arthroscopic meniscectomy surgery to fix my torn meniscus. Superb surgeon and anaesthetist. The hospital staff was excellent; they were friendly, helpful, and constantly available when needed. The food they served was excellent. A big thank you to Mr. Marston and his team, the anaesthetist, nurses, physiotherapist, and everyone that supported me during my stay. Thank you very much for looking after me! God Bless.

Lovely reception staff, lovely nurses and wonderfully professional consultant. Had to wait many hours for surgery without food or water but that sometimes cannot be helped, as surgery times vary so much patient to patient. Very clean with a nice waiting area too for relatives. Would recommend this hospital.

The long wait before taking the exam was compensated by the joy of seeing the nurse again who, of all people, made my week after giving birth wonderful. Michael's sweetness, professionalism and proactivity in 2006 always made me feel safe and pampered. I then saw her again for another operation that my son did many years ago with you. Last week my heart opened when I saw her and wanted to hug her.

Guest on the 6th floor. Impeccable ! Professionalism, courtesy and cleanliness at the top. Staying in the clinic for health reasons can never be pleasant but if it is absolutely necessary I would say that there could not be a better choice. You feel at home and above all safe. Compliments.

I did operation today. Till morning it was great. They told us we can go home at 14:00.but seems like they forgot me still here in the room… now it’s 17:30 still waiting the doctor pass by…. Till when we have to wait…. And when I came here to check for operation the hospital gave me the lettere for the operation, written if we want to pay before operation should be 3 days before, but we asked how much will be for the operation nobody reply….. I feel as private hospital and the end we paid so much money and I have no word to say such a bad organization…….