Duodenectomy in 200 Oncology clinics in Europe

My Mom has just spent the last week at Parkside Hospital and I have nothing but praise for the hospital and staff. Special mention must be made of Sylvia and Eric, they are amazing. I found all the Staff very friendly and the hospital was lovely and clean, the food was great too. Thank you for making this week so pleasant for all of us.

I am feeling sorry that I am writing this review, but that's exactly how my care experience at Parkside suite was (September 2022). I must say that the single night I had to stay there after my surgery was the poorest care experience I ever had in my life, due to extremely rude nursing staff at the night. As I was shifted at Parkside, the nurse very rudely refused for my family to see me at all since the meeting time was just over. I understood the meeting time thing but shared with her that my husband had brought my three very worried, young kids to see me for 2 min, only because the Post Op nurse herself said they would be allowed to see me after I was shifted at Parkside 'as an exception' (reason because I was expected to go home after my day surgery but was admitted due to pain issue, so Post Op nurse said that this very short meeting would be allowed as an exception), however, the meeting never happened and my kids went back after waiting in the car parking for more than 1.5 hours. Well, at least I saw my husband who reassured the kids that I was fine. After my husband left, I asked the nurse how I could call someone if I needed anything, and she literally threw the bell on my bed. I was shocked!! and worried about spending remaining part of the night while facing such rude behaviour. Later on, when I requested the nurse if she could hold my hand for going to the toilet, she reluctantly did but asked me to hold the IV stand by myself with my other hand. I can't blv how being in the care profession a nurse couldn't understand how much pain a patient possibly can be in, literally within few hours after a surgery and still asking the patient to hold & drag the stand by themselves. All the night the two nurses kept making loud noise in the ward walkway, to the extent that it was hard to sleep at all. Every time, the nurse would come in my room and would take my BP and temp, waking me up but without speaking to me. None of the two nurses who I saw introduced themselves, I myself checked their names. None of the time, anyone asked me if I was in pain or if I needed any pain killer until I myself asked for a pain relief in the morning. The way I was treated made me feel that it was my fault that I was in pain and needed to stay there, so I had to tolerate the attitude. Never expected such an experience straight after a major surgery and while going through extreme pain. The next day staff were nice as well as caring, I got discharged in the evening next day and was so grateful that I didn't need to bear the same attitude again. Please improve the facility. A patient is already in so much pain and expects sympathy and care, not stares and rude attitude. Kind regards

I was an outpatient yesterday at parkside wexham. I just wanted to say how friendly I found everyone and the food was fantastic. The lasagne was the best I have ever tasted anywhere! My only minor complaint would be that I could hear another patient’s TV the whole time, but that would not stop me from highly recommending parkside.

I am feeling sorry that I am writing this review, but that's exactly how my care experience at Parkside - Wexham Park hospital was (September 2022). I must say that the single night I had to stay there after my surgery was the poorest care experience I ever had in my life, due to extremely rude nursing staff at the night. As I was shifted at Parkside, the nurse very rudely refused for my family to see me at all since the meeting time was just over. I understood the meeting time thing but shared with her that my husband had brought my three very worried, young kids to see me for 2 min, only because the Post Op nurse herself said they would be allowed to see me after I was shifted at Parkside 'as an exception' (reason because I was expected to go home after my day surgery but was admitted due to pain issue, so Post Op nurse said that this very short meeting would be allowed as an exception), however, the meeting never happened and my kids went back after waiting in the car parking for more than 1.5 hours. Well, at least I saw my husband who reassured the kids that I was fine. After my husband left, I asked the nurse how I could call someone if I needed anything, and she literally threw the bell on my bed. I was shocked!! and worried about spending remaining part of the night while facing such rude behaviour. Later on, when I requested the nurse if she could hold my hand for going to the toilet, she reluctantly did but asked me to hold the IV stand by myself with my other hand. I can't blv how being in the care profession a nurse couldn't understand how much pain a patient possibly can be in, literally within few hours after a surgery and still asking the patient to hold & drag the stand by themselves. All the night the two nurses kept making loud noise in the ward walkway, to the extent that it was hard to sleep at all. Every time, the nurse would come in my room and would take my BP and temp, waking me up but without speaking to me. None of the two nurses who I saw introduced themselves, I myself checked their names. None of the time, anyone asked me if I was in pain or if I needed any pain killer until I myself asked for a pain relief in the morning. The way I was treated made me feel that it was my fault that I was in pain and needed to stay there, so I had to tolerate the attitude. Never expected such an experience straight after a major surgery and while going through extreme pain. The next day staff were nice as well as caring, I got discharged in the evening next day and was so grateful that I didn't need to bear the same attitude again. Please improve the facility. A patient is already in so much pain and expects sympathy and care, not stares and rude attitude. Kind regards

Sadly our experience with Parkside so far has not been a positive one. My son's day surgery was cancelled 3 days before he was due to be admitted, with different staff giving different reasons. Not only are we disappointed at this, but we're also out of pocket due to the cancellation. A new surgery date is yet to be confirmed - again different staff have stated different things. Hopefully, if/when his surgery takes place I'll be able to change this to a more positive review.

Thank you to all of the wonderful staff at Parkside from every department each staff member I came across was friendly, approachable and I was treated with 5* service. Miss Burton, Mr Elkington and my anaesthetist Dr Justin Woods were so very professional, approachable and all had fantastic bedside manner. I am so pleased with the outcome from my surgery and more so the care I received during my stay it was above and beyond what I could have expected and would highly recommend my consultants and Parkside to future patients considering surgery.

Went in after falling, told nose was broken after MRI and sent out again without treatment. Few days later started falling again and couldn't walk. Called ambulance, 3 IV's at once. Bruises, infections, what I can only categorise as abuse as let's just say I have ties to hospital. Ended up needing private nurse when out to treat infections and damage they had done. These people should not be allowed treat tree's wouldn't insult animals.

From where the bolt driver dropped me off it looked like an old haunted building. When i entered, it looked like an abandoned mental hospital only missing a dead guy and a crazy dude in the corner. Asked two doctors walking around for help from which i got the answers "I don't speak english" in a perfect english accent and "No". Finally found a person that speaks english. After a minute or so she said that i have to go to a hospital 10 MIN AWAY WITH A CAR because this is not a childrens hospital. If you go here, do your research about where exactly you need to enter to get help and if you are younger than 18 years old do not go even near this hospital.

Came in for an emergency on a national holdiday at 6am, was greeted by very nice staff. Plus the overall experince was very professional. And despite the fact that I am deathly affraid of doctors and hospitals the staff did their best to make this experience more than bareable. Did not like the food but what do you expect from hospital.

I would like to note the high professionalism of the highest category cardiologist Evgenia Nikolaevna Preis and the medical staff represented by Valeria Valerievna. At the doctor’s appointment, I received qualified answers and recommendations for further treatment. Thank you very much for your attention and sensitive attitude towards the patient during such a huge flow. Good health to everyone!

Congratulations to the entire wonderful team of the V.A. Almazov National Center on Medical Worker Day! Many thanks to all the staff of the 1st cardiac surgery department and the 4th cardiac intensive care unit for the wonderfully performed complex open-heart surgery, you gave me a new quality life! A low bow and gratitude to cardiac surgeons Dmitry Valerievich Bendov, Amir Nasirovich Ibragimov; anesthesiologist-resuscitator Oksana Valerievna, cardiologist Yulia Sergeevna! You are doctors from God, you have golden hands, you heal the heart with your heart! Be always healthy and happy! Sincerely devoted to you Elena Evgenievna.

I would like to express my boundless gratitude to you, Denis Aleksandrovich, the head of the department, and your team at the urology department, for the professionalism, attention, and emotional sensitivity shown in connection with my treatment and surgical intervention. At the department, the doctors performed additional, high-quality research using modern medical technologies, and prepared me for the operation. The unique operation was successfully performed by a wonderful surgeon, a doctor, as people say, from God - Evgeniy Sergeevich Gilev. And I had the opportunity to return to normal life, as well as hope for a full recovery. I am already at home and maintaining my health by following his recommendations. The operation was successful also because other specialists from the department also took part in its preparation and consultation. Many thanks to the doctors: Shelipanov Denis Aleksandrovich, Shanava Gocha Shakhievich, anesthesiologist-reniamatologist Anton Igorevich Pankevich, operating nurse Alena Andreevna Kuzmina and nurse anesthesiologist A.G. Meladze. Thanks again to all the doctors, nurses, Valentina Mikhailovna, who treated and cared for me, as well as for their dedication to their profession, for their selfless service to people, returning to them the most valuable thing - health. I wish that your dedicated work and medical research conducted by doctors will be duly appreciated by our state. Good luck to the whole team! With sincere respect and gratitude, Valentina Makara!

Freshly renovated, new equipment. Now called “Vedas of Health”

Today I visited the clinic twice, I liked the good, warm attitude, and of course the services provided were 5 stars. I did an ultrasound of the veins, an ECG, and an ultrasound of the mammary glands. All doctors are very attentive. By the way, prices for many services are lower than in other clinics. I recommend!

09/12/23 I came to pick up the child’s certificate for the pool. The result: it is impossible to get to the doctors. There are two pediatricians working for the entire clinic (one for newborns, the second in the office for a one-step certificate). At the nurses' station they send you without an appointment "on a first-come, first-served basis" - naturally, this leads to swearing in the queues. I waited for two hours, left with nothing, because people came in a stream by appointment. ))) very competent system, I'm delighted)

Good afternoon. I want to express my deep gratitude to the pediatric surgeon Nikolai Fedorovich Shchapov. Doctor from God. Saved my son. EVERYTHING EXPLAINED, UNTIL THE LAST WAS IN CONNECTION. THANKS A LOT. Yes, to all the staff that was with us. Thank you very much. The hospital is at the highest level, the staff is polite, helpful. The rooms are clean and comfortable. I really liked the service. Prosperity to you in the future. Nazarova M.B

Many thanks to the therapist, cardiologist Dmitry Yuryevich Shchekochikhin. Doctor with a capital letter, a true professional. When other doctors shrugged and did not know what to do, thanks to the doctor, he was able to carefully analyze the medical history and build a successful course of treatment.

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Terrible experience, completely incompetent.

This hospital is amazing. They are always timely and take the best care of their patients. I love all the nurses and doctors. They are kinda and attentive. I really appreciate everyone here. Hearts ❤️

My mother became ill while we were traveling in Italy. Our tour guide sent us to Salvatore Mundi where my mother received excellent care. Y the staff, nurses and doctor. They took care of her right away and the costs of tests, medicine and a private room on a virtually private floor cost a mere $16! Wish we had that type of care and cost here in the States.

WORST EXPERIENCE EVER. DO NOT COME HERE. I had a terrible experience at SMIH. I thought that I would be in good care as the embassy and my university recommend them as the best place to go while abroad in Rome. I had little to no translators the entire time and was very confused as to what I was being given and uncomfortable about it in all honesty. I have NO privacy at all in my room as nurses would come barging in whenever they needed to without a knock which was also very uncomfortable to me. They did not accommodate to me and I had to practically beg for water and help as my fever started to rise. They were also not helpful when I called translators to help me during the process. The nurses were very vague and rude. I used the best Italian I could and would use google translate to help me with the rest and it still unfortunately not good enough. I was fortunate enough to find a Spanish speaking nurse and it was the first time I had some form of comfort. The main doctor seeing me only saw me once and it was an u pleasant visit as it was just to scold me for wanting to leave. Then when I finally was able to be discharged the nurses and staff were rude, did not give me my diagnosis, my results, follow up or discharge papers. They literally told me “no go home”. Already being frustrated with the treatment I received, alone and confused being in a completely different country trying to revive help I did as they said and just left. Which then later caused me a lot of issues when trying to revive help else where.

We went to Teknon for the birth of my son. I can't say good enough things. The reception was friendly and helpful, the doctors, midwives, and nurses were all so nice and helping. All the doctors and midwives and some of the nurses spoke very good English with us. Even the ones who couldn't, tried their best to communicate effectively. The hospitality was very good, we received nice accommodation and great food. After birth, our son needed to be admitted to the ICU, and they took very good care of him there. When being discharged, they helped us by providing all kinds of useful information and even offered us their phone number to ask our questions later. They also gave us gift boxes and many extra diapers, baby milk, etc.

Performance, quality, professional care and human treatment. In Dep. 121-122 Traumatologia there are the best Doctors you can imagine. Behalf myself I have the best!! expirience with Dr. Casañas and Dr. Pedrero who did a real, real great job giving me a new artificial knee a few dayus ago. Thank you very, very much! greetings from Herbert

I've tried to book an appointment for a general medical check-up, in multiple occasions, both using the form on the website and calling to the phone on the website. On the phone, I provided all my contact information again, and the company told me that they were an intermediary and that the Teknon Medical Center will call me back. They never called me back nor sent me an email. What do you do with the information that you collect if you don't contact the people, at least to tell them that you can't offer them an appointment?

I have been hospitalized for five days and I wanted to thank the good treatment received from all the health personnel. Both the surgeons and nurses, etc... I especially want to name the first person who treated me when I entered the room where they prepare you for surgery. Miss Margarita is as professional as a pine tree. All the nerves I had about the operation were taken away as I went along. Thanks to your professionalism as a nurse. All my gratitude to everyone and especially to Margarita.

Telephone number never

Very efficient and punctual and above all professional. Excellent health care and customer service 👏

The best hospital in Madrid! I recently had a complex surgery and everything was impecable!

The immunology team made up of Dr. Sánchez Ramon and Dr. Navarro is great. They took good care of me throughout my pregnancy and thanks to them I was able to have my baby a year ago. They have always treated me very well, even by email at times when I was worried about the results of the analysis. I have nothing but words of gratitude for them. They are the best without a doubt.

Great quality care.

Super

Excellent care by the cardiologist and the ancillary staff. Very professional, knowledgeable and humane. Up to date equipment and facilities.

For foreigners, a real ripoff. I came in with a trivial problem, they did the trivial thing, and charged me 400 euros for something that is not even worth 150. I would have paid less than 150 in Switzerland, where I come from. They just took advantage of me being in pain during my holidays and coming to them with foreign insurance. A shameless ripoff.

Covid PCR test for 98€. Booked the appointment online. However, my foreign credit cards didn't work (had to ask a Spanish friend). Furthermore, I had to set the browser language to Spanish, as else the date picker didn't work. I suggest you just go to the clinic directly and make the appointment there. Getting the test was super easy, fast and punctual. Just sit in the lobby until your name gets called at your scheduled time.

I would recommend to avoid this hospital by any chance. I had very unpleasant experience when I booked my PCR test and then tried to cancel it within 24 hours. The receptionist said that it is possible to cancel, but the Finance department refused to reimburse my EUR 98 despite I was cancelling within 24 hours. As a customer I have a right to change my mind within 24 hours and to be reimbursed. However the Finance Department has ignored this and do not reply on my emails where I ask contacts of the Manager to discuss this issue. This is very unprofessional attitude and I'm very dissapointed. Hospital Quironsalud, I'm still waiting for the compensation - EUR 98. Regards,

Personnel unhelpful, rude and specially not patient with kids (in the pediatrician area). I asked questions as a worried mum, and they gave me rude answers, they treated my 2 yo son with zero patience whilst he was having 3 tests done. They didn't explain anything, and did things in a rush and completely uninterested. - will not recommend this place

Very good hospital with excellent services

Everything takes a lot of time. But overall this hospital is amazing. 1 kidney stone takes 4 months to remove. The employees, cleanliness, equipments are really good.

Terrible experience! I have been waiting with my friend, who we suspect had a stroke, for more than 3 and a half hours and all the doctors and nurses have been rude and useless. They have done the same test 3 times, and still not come back with the results from the blood test or urine test they did 3 hours ago. I am not a doctors but I am pretty sure she should have had a scan by now, and if this was a pre stroke we are essentially just waiting for the real one. Doctors are meant to help people not stress them out and watch Netflix while someone thinks they might be dying. PS. We only got a bottle of water after 2 hours even though we already asked in the ambulance.

The hospital itself seems to be good, they have all the machines in place. When I was hospitalized the communication wasn’t good (and I don’t mean the language). Treatment plan was changing couple of times per day and I wasn’t updated. I also wasn’t informed what kind of medical tests I would get. The stuff wasn’t informed too. E.g. I got a breakfast served before the test that required me to be on an empty stomach. And it happened several times. Prices are twice or triple higher than in other hospitals. I came via emergency and directly was hospitalized. Despite after one day it was clear that my condition doesn’t require me to be in the hospital 24 hours, I was still not allowed to leave it and supposed to just wait for 2 days for test results in the hospital. I assume it wasn’t made to keep me safe but rather to capture more money from my insurance. I left voluntarily until test results are available. Also, when I came back for treatment I was charged €3000 deposit that I was promised to be back after the insurance confirms they would pay the bill. Even though insurance confirmed, I haven’t received the deposit until the bill is fully paid. (I am still waiting. 3 months passed)

I had been going to Quiron since the beginning of my pregnancy and I always had the best care and support from all the gynes and OBs. Once i went into labour, all the Midwives and actually all staff on the maternity floor were extremely supportive too. The labour room and maternity ward are amazing. I unfortunately had a complicated birth but I am extremely greatful me and my baby were in the caring and professional hands of Dra.Blanco 🙏 and the rest of the team in Quiron. My husband was allowed in the operating room with me during my emergency C Section which isn't usual for Spanish hospitals. Overall I am so happy we decided to have our first born baby at this hospital and would recommend them to anyone and everyone. Thank you Quiron team 💙

They cancel appointments you have done months earlier, book multiple patients at the same time, which results in that even if you think you are the first one and have no waiting time, of course you are not the first one and have unknown waiting time. And to add to tje charm they charge you in advance, so even if you have/want to leave you cant without losing your money. My advice, and what i will do going forward is STEER AWAY FROM THIS PLACE .

Every time we went there, it was fantastic. The only problem is that no one can speak English there. Especially in the reception section. I think for a hospital with a lot of international patients, it's necessary to have at least one person in each reception who knows English

Excellent service!

Dr Victor Villalobos (Obstetricia y Ginecologia) has been wonderful at our first meeting. He has been kind and patient in answering our questions and we felt very relieved to know that he would be looking after the delivery of my baby. We look forward to seeing him again in my next appointment and we are thankful to have such a professional care provider!

As a warning so that it doesn't happen to someone else, THEY HAVE NO EMERGENCIES!!! But I would like to thank you for making space for me at the family doctor, although the poor man was also a little too old to attend. The visitors are very nice jj

I am always satisfied with the treatment I receive at the Quirón Hospital in Donostia / San Sebastián. Years ago, the ophthalmologist Giacomo de Benedetti operated on me for myopia, using LASER, in Quirón Donostia, with an exceptional result. Now, ophthalmologist Héctor Fariña and his team also treat me wonderfully and advise me in a very professional manner. Lasik eye surgery and top-notch ophthalmology check-ups, all at a very reasonable price. 100% recommended.

Even though it states it’s open and no appointments required they would not attend to us because we were foreign, it was 1 pm on Saturday and they said we had to walk an hour away to get tested. I showed up with two babies and sick; I did not come here for the pleasure of it and they were very RUDE.

Care provided in a very professional and caring manner by the outpatient colonoscopy team. I felt an atmosphere that was both comforting for the patient that I am and relaxed among the caregivers. In a word: thank you.

Outpatient control examination with general anesthesia. The nurses and caregivers are top notch, very friendly and attentive. On the other hand, an anesthetist (apparently an intern) first pricked me twice on the top of my right hand, leaving the needles which a nurse then came to remove, before pricking my left hand to finally manage to the vein. Not good at all, we can say, and particularly painful. After the procedure, both my hands remained blue, swollen and very painful for at least 4 days. This is scandalous, especially if we consider the significant excess fees charged by La Protestante on anesthesia. Anesthesia alone costs more than €125, of which around €50 is reimbursed by the SS and €35 ​​by my mutual insurance.

I had to be hospitalized as an outpatient then in surgery in less than a week and both stays went very well. In the outpatient setting the nurses were very kind, attentive and funny (which is important in this kind of stressful moment). I was very well taken care of. For my stay on the 5th floor, everything went very well too! Thanks to nurse Catherine who was lovely to me, like a mother, who listened to me, made me laugh and took good care of me. Thanks also to the night caregiver who was very kind. Thanks also to the recovery room teams! And to the teams in the surgical theaters and the endoscopy suite, especially the nurse anesthetist who took care of me Thursday morning for my endoscopy, she really listened and was able to reassure me! I really felt good in the clinic. All the staff are kind and attentive, whether they are the admissions ladies, the stretcher bearers, the nurses, the nursing assistants, the doctors. If I have to have another operation one day, I would go back to the Protestant without hesitation! For once we see staff who are still human and smiling!