Bentall surgery in 188 Vascular surgery clinics in Europe

I am feeling sorry that I am writing this review, but that's exactly how my care experience at Parkside - Wexham Park hospital was (September 2022). I must say that the single night I had to stay there after my surgery was the poorest care experience I ever had in my life, due to extremely rude nursing staff at the night. As I was shifted at Parkside, the nurse very rudely refused for my family to see me at all since the meeting time was just over. I understood the meeting time thing but shared with her that my husband had brought my three very worried, young kids to see me for 2 min, only because the Post Op nurse herself said they would be allowed to see me after I was shifted at Parkside 'as an exception' (reason because I was expected to go home after my day surgery but was admitted due to pain issue, so Post Op nurse said that this very short meeting would be allowed as an exception), however, the meeting never happened and my kids went back after waiting in the car parking for more than 1.5 hours. Well, at least I saw my husband who reassured the kids that I was fine. After my husband left, I asked the nurse how I could call someone if I needed anything, and she literally threw the bell on my bed. I was shocked!! and worried about spending remaining part of the night while facing such rude behaviour. Later on, when I requested the nurse if she could hold my hand for going to the toilet, she reluctantly did but asked me to hold the IV stand by myself with my other hand. I can't blv how being in the care profession a nurse couldn't understand how much pain a patient possibly can be in, literally within few hours after a surgery and still asking the patient to hold & drag the stand by themselves. All the night the two nurses kept making loud noise in the ward walkway, to the extent that it was hard to sleep at all. Every time, the nurse would come in my room and would take my BP and temp, waking me up but without speaking to me. None of the two nurses who I saw introduced themselves, I myself checked their names. None of the time, anyone asked me if I was in pain or if I needed any pain killer until I myself asked for a pain relief in the morning. The way I was treated made me feel that it was my fault that I was in pain and needed to stay there, so I had to tolerate the attitude. Never expected such an experience straight after a major surgery and while going through extreme pain. The next day staff were nice as well as caring, I got discharged in the evening next day and was so grateful that I didn't need to bear the same attitude again. Please improve the facility. A patient is already in so much pain and expects sympathy and care, not stares and rude attitude. Kind regards

Sadly our experience with Parkside so far has not been a positive one. My son's day surgery was cancelled 3 days before he was due to be admitted, with different staff giving different reasons. Not only are we disappointed at this, but we're also out of pocket due to the cancellation. A new surgery date is yet to be confirmed - again different staff have stated different things. Hopefully, if/when his surgery takes place I'll be able to change this to a more positive review.

Thank you to all of the wonderful staff at Parkside from every department each staff member I came across was friendly, approachable and I was treated with 5* service. Miss Burton, Mr Elkington and my anaesthetist Dr Justin Woods were so very professional, approachable and all had fantastic bedside manner. I am so pleased with the outcome from my surgery and more so the care I received during my stay it was above and beyond what I could have expected and would highly recommend my consultants and Parkside to future patients considering surgery.

Zero Stars. This hospital should be shut down immediately. Came in via Ambulance who by the way, pulled over in the middle of the drive so tell me go to an ATM to get cash… Hello my fiancé is dying here… Get to the hospital and immediately get separated and told she can’t have her phone because she’s not in good enough condition… excuse me? Wanted to know when i could see her and translate because she’s japanese and knows very little english… Wasn’t allowed to do that. No status updates, and waited hours with drunk, sick, agitated homeless people for her to walk out feeling no better at all… Nothing positive at all

I have read the other negative reviews and they mirror my esperience. I too was a visitor to Paris from the U.S. I was transported to this hospital after tripping and falling on the sidewalk. I was subjected to blood tests , an ECG and a cranial x-rays and the staff never answered my questions about why the tests were necessary. Just like the others on this site they paid little or no attention to the contusions on my face or my clearly apparent swollen wrist- no ice packs or wraps. After waiting in the ER for approximately 6 hours after arriving I informed the doctor I was leaving. She became angry , said they were busy and she asked that I remain in the ER for another hour to await the test results. When I refused she told me to leave. When asked would someone assist me with finding a taxi to return to my hotel, she just walked away from me. I will have my doctor look at my wrist when I return to the U.S. If I could have given them a zero or no stars I would have done so.

A visitor to Paris, I had a fall and hit my head on some steps. I was taken by ambulance to this hospital. Ambulance I could fault, spoke English and was very caring. Different matter when they dropped me off at this disgusting hospital. I have spent time in a hospital in Ghana West Africa, third world, it was streets ahead of this filthy disgusting hospital. There were no redeeming features, staff awful and rude. They would not let my husband accompany me so I was on my own with people who spoke on English. Took blood without gloves or washing hands. No access to water and was told I was very dehydrated, hello where do I get a drink, when I asked for water was told this is not a hotel. Many X-rays,scans, reports ( 7 hours) I walked out. They initially would not let me out but I made such a fuss they let me go. I did not pay a cent. I have now arrived back home in Australia and I find a bill waiting for me. I m not going to pay it they should be paying me for the trauma I endured. I had a fracture in my hand and they totally ignored that, went to a pharmacy and they bandaged it up for me. I would be prosecuted if I took my dog there. Thankfully this did not spoil my visit to Paris.

I want to thank all the staff of the ENT Clinic, the inpatient department, from the doctors to the support staff. Their professionalism, care, empathy and human approach made my stay at the clinic after surgery very, very easy. Special thanks to Doc. To Čalkovská and all the nurses, for whom I was not just "another piece" that they had to take care of. Here they change the term "must" to "want", because they care about each and every one of them. Once again, BIG THANKS.

Good day, on 11/14/2023, I underwent a prostate biopsy at department 8/3 in Martin. I can't help but write this review for such a super professional approach of all involved. It started already at the reception, the nurse was incredibly empathetic. It's a shame that I don't know her name, she would definitely be named. Also, big thanks to all the nurses, especially one, I think they called her Deniska. Doctor Kliment topka, golden person. Oh and I can't forget the anesthesia ladies, I wanted to thank them right away but I couldn't speak....thank you in addition, you were great! And what to write at the end? Mr. Director, you have such a great staff.

Hello, my son was operated on 3 years ago at the Martin University Hospital, Department of Surgery. We had a personal interview with Mudr. Adamik - surgeon. A doctor with a high level of professional education. Just a top. Now 3.11.2023 again after 3 years we contacted him again. He was extremely willing and accessible. He planned an operation that is difficult and is only performed in Martin and Prešov. The disease is called Hydradentis suppurativa. Since Martin is closer to us, i.e. 300 km from our place of residence, we chose this hospital again. If you suffer from such a disease, I highly recommend it.

Meskanie

Hm.

Super

The long wait before taking the exam was compensated by the joy of seeing the nurse again who, of all people, made my week after giving birth wonderful. Michael's sweetness, professionalism and proactivity in 2006 always made me feel safe and pampered. I then saw her again for another operation that my son did many years ago with you. Last week my heart opened when I saw her and wanted to hug her.

Guest on the 6th floor. Impeccable ! Professionalism, courtesy and cleanliness at the top. Staying in the clinic for health reasons can never be pleasant but if it is absolutely necessary I would say that there could not be a better choice. You feel at home and above all safe. Compliments.

I did operation today. Till morning it was great. They told us we can go home at 14:00.but seems like they forgot me still here in the room… now it’s 17:30 still waiting the doctor pass by…. Till when we have to wait…. And when I came here to check for operation the hospital gave me the lettere for the operation, written if we want to pay before operation should be 3 days before, but we asked how much will be for the operation nobody reply….. I feel as private hospital and the end we paid so much money and I have no word to say such a bad organization…….

Completely rude and incompetent stuff , I went once to emergency , as I am first time pregnant and I had huge bleeding in the start of my pregnancy , the women on the desk she saw how terrified I am but kept saying me it’s better to wait and go to see your doctor (my doctor was closed that day ) then with really rude attitude she finally accept as . PS: the emergency was totally empty only one women was there waiting Today I called again to take appointment for giving birth (they remind me that I should not give birth here ) the first guy who picked my call he just transferred the call without saying any word , no hallo even , the second women since the start of my call she kept saying in German I cannot understand I cannot understand! And I just said hello , my name is hana nothing else ( in German ) I said sorry my German is not so good and I repeated my sentence and she said again I cannot understand call again and just cut my call !! Ok I am not a native German speaker and maybe I have accent but that’s totally normal and I know that I am talking correct German at least make some effort and talk correct to people !!! Have some manners !!

The staff at the primary care clinic was so friendly and professional, but once I got to the oncology department the staff were bigoted unprofessional and abusive.

My wife had a very strong headache. With "very strong headache" I mean - she couldn't talk, walk normaly. At the reception she answered a lot of questions. We were by family doctor. She had already the referral slip for MRI. They took blood and gave her something that had a little helped. They denied to make the MRI because of missing plausible Reason. They didn't check even the blood pressure. All my wife saw in this Emergency was only indifference and loss of care. How we must be sure that we will live a long healthy life, when the persons who are paid for that don't take reasonable steps to prevent a Death? Shame on german Health System. I recommend to search for another Emergency Point in the City. At Uniklinikum you have a very big chance to die. And they will say - "we didn't know" or another stupid argument. This happened on 28.10.2022. We came at 17:00 and left at 22:00. Besides - they found nothing.

Give a birth here on September. All employees were very professional, helpful and nice to me, during the birth and during the staying.

The Nurse Lady at the Evidence Pacientu was so rude, I was trying to speak in Czech even tho I understand just a little, she was literally shouting at me, while I asked how long after doctor is coming because I was going through a pain, She really doesn’t know how a nurse should talk with a patient who comes for a emergency treatment. It was such a bad experience.😕 No complains to the doctor, he was so helpful and Understanding.

The ophthalmology emergency service of the hospital, situated at floor 16, is quite bad,in the sense of the attention from the part of nurses and doctors, I went several times, and just two doctors from 6 where nice to me, I don’t speak czech perfectly and I was trying to make me understand talking in czech, majority of them didn’t want to understand me.... recommending sant Anne.. the crew there it’s seem more profesional and trying to find a solution to my health problem.

Hernia operation. I had a hernia for years. It started to be worst so i decided to go for operation. Waiting time to get operated was 4 months. Not great. Not great ... I read somewhere it is result of cutting staff. Experience with the doctors was however great. I was operated by a young Female doctor M B (thanks again you are great and talented) I stayed altogether 3 days in hospital (one day before operation and 2 days after ) they removed 2 hernias, one lomparoscopy and one net stitching. The nurses were great and helpers too. I would have liked being helped to the door for exit process. I walked out with spinning head. Very very very bad experience was front desk administrative nurse. miss J. She either hate people or her job. Who knows maybe both. Her approach and the words used were conflictual and distasteful even if i was nice. Pain was very manageable 3/10

Crazy person on the line. Just not normal to talk to people like that. Why do you work in the hospital if you hate them so much?

I went to this hospital several months ago to run some tests. Upon trying to reschedule an appointment for a checkup, I was told that they do not accept foreigners, despite the fact I have Czech residency, and was referred elsewhere. The level of unprofessionalism is frankly appalling; it appears the staff at this hospital has forgotten the fall of communism was over 30 years ago.

Very disappointing experience. My mom fell very sick while on a bus traveling from Austria to Poland through Czech Republic. She fainted, vomited, had seizures and was unconscious for 40 minutes while waiting for the ambulance. Ambulance took her to this hospital, wasted time on checking her insurance instead of helping first and foremost, and made her wait for a check up for an hour in an emergency department. Later, after receiving medical help my mom felt very thirsty and asked for a glass of water. She had to ask several times different staff, and all of them didn’t bother to help and just said there is no drinking water available (however, my mom could see two bottles of water on a table and an electric kettle, probably the staff’s, but obviously they didn’t want to share). My mom felt dizzy and weak, and yet had to get up and go to toilet to drink tap water. Just after 2 hours of staying in the hospital the staff asked my mom to vacate the bed even though she still felt very dizzy and nauseous. Just a reminder: she was in a unknown city in a foreign country took off the bus because of an emergency medical accident. The hospital staff couldn’t care less, they just asked her to leave because according to them she already “got all needed medical assistance” and “ready to leave”. She had to quickly book a hotel room and leave. When she asked to help at least with getting a taxi, the staff again acted reluctantly and didn’t help in the end. Unempathetic, unhospitable and unprofessional. Me and my family members have experienced medical assistance a few times in several countries but never had such a bad treatment.

Definitely among one of the best teaching university hospitals in the Country, spacious, with a lot of subspecialities including cardiology, gastroenterology, ENT, etc..

Very efficient. Arrive and take a ticket then wait to be called. They take your details and then you are seen according to your needs. English is spoken.

a hospital has it's own aura decorum. the medical staff here are really powerfull not obeying the rules, wich is one of the main building blocks of great morale here and the overall success rate here, where you are in a care of true proffesionals

I tried to contact them for several days!!!! I sent emails, I called to the reception and she redirected me to a wrong department. There they gave me another phone number but they don't pick up for 2 days!!!! Hopefully their emergency department works faster.

Unfortunately we had to visit Stomatochirurgic department on Sunday evening in emergency with our kettle nephew who had an accident and the tooth got broken. The nurse was very nice to us whilst we were filling up all the paperwork. Meanwhile doctor A. Ščerbová arrived and told us her opinion about the necessity to take out the tooth. We were worried to make the decision quickly and she was so nice and patient that didn’t mind to explain everything to our family friend (dentist) over the phone. Whilst the procedure started she was communicating with our nephew, explained him everything and shortly it was done. Really amazing experience and lovely professional, but still kind attitude of the nurse and the doctor. Thank you very much again!!! PS: there is massive car park with 50czk fee.

I would like to express my deep gratitude to the doctor of the Boboshko clinic, Alexander Vladimirovich, for the most complex heart surgery, Vladimir Grigorievich Volkov. Thank you very much for your professionalism!!! God bless you!!! Many thanks to all the staff who looked after him during the postoperative period! Special thanks to Dr. Natalya Valerievna Novikova! Her attitude towards patients is an example of sensitivity, responsibility, and high professionalism!! Sincerely, the family of Volkov V.G.

My relative is dying of cancer without treatment. She is either admitted to the clinic or sent home without starting treatment due to bureaucratic delays. A person counts every day, but apparently this is not as important as a new piece of paper, right?

Above all praise, specialists of the highest class, service personnel deserve the highest marks. There is order and goodwill in everything.

We turned to cardiologist Tselikova - she helped as if she were a relative - sympathetically, attentively, professionally at all stages. It is a rare feeling that every patient is extremely important. She involved other specialists, and Yu Govorova won her over with her rigor and responsible attention. Thanks to them and Hadassah! 🙏

I thank Kmet Viktor Igorevich for the delicately performed FEGDS procedure. I was afraid of endoscopy, did not want to swallow the endoscope, but the doctor paid extra attention to the preparation, taught me how to breathe correctly during the study, so I calmly agreed and followed all the doctor's instructions. During FEGDS, Viktor Igorevich distracted me, told me about what he saw. It really got me distracted. Thank you for the delicacy, tact, care and attention!

I operated on my mother at Hadassah in Skolkovo. All at the highest level! They diagnosed me in one day, scheduled surgery the next day, and discharged the next day. Everything is clear, you know the treatment plan and all upcoming expenses in advance. Very comfortably! The rooms are comfortable, like in a hotel. Beauty is all around. A person does not feel like he is in a hospital, which means he recovers faster. Many thanks to the team of doctors! True professionals and wonderful people. Thank you very much to the junior and nursing staff for your care. Mom felt like family here. Good luck in your business!

They giving your personal data to Delta Generli bank, after that operators from bank call you every 3 weeks and trying to sell you insurance, avoid this clinik....

My dad had called the nurses on the buzzer 20 times they did not attend so he called me. I had to leave my apartment to come and see him so he could go to the toilet very unprofessional.

I made an appointment for surgery with general anesthesia in 16.30. I didn’t eat and drink for almost a day before the anesthesia. I called the clinic twice before the surgery to make sure everything was ok. When I arrived at the appointed time, my time had been moved to 11.30! Of course, the operation was canceled. Very unprofessional attitude towards patients.

Knee replacement was performed. The operation was painful and complicated.. I was very pleased. High specialists, masters of their craft. Just wizards. And what else I liked was the attitude of the staff. The team is united and attentive. thank you for everything

On July 20, 2023, an operation to replace the left knee joint was performed. I would like to very much thank the entire operating team of doctors and nurses of Anesthesiology for their professionalism, sensitive attitude, attention to patients, and also say words of gratitude to the entire team at the trauma department of the hospital. Thank you very much. Good health to everyone

If I were to evaluate the surrounding area and the outside of the hospital at the moment, it looks like a battlefield in terms of repairs and modifications, but the hospital itself is more important 🏥, and I already evaluated it once and my evaluation has not changed, i.e. I will never allow it to go to the FN, great doctors and, of course, nurses, with whom my patients communicate first. Above-standard care, just great respect and admiration for me. Thanks to all the medical staff 👍💐👏👌

I want to thank one-day surgery for the care during elbow surgery,, 👍🏻,, the attitude of the doctors is great and the nurses are amazing,,💯💯💯,, nurse Michaela Bulínová is simply the best!!!,, thank you for everything,,♥️😍🤗,, I hope, that the review will reach her,,🙋🏻‍♀️😉👍🏻😃

On July 4th, emergency admission.. we come with our son (16 months), he was bleeding from the head after a fall at home. First comes the queue lady, very unpleasant, she didn't even know how to buzz... then we sit in the waiting room, wait for 2 hours - I'm reminded of a one-year-old child with a head injury! Even the staff (probably the medical brother) found it strange that they still didn't take us!! And finally a Ukrainian woman came, she knocked, and let them take her right away, that she has a stomach ache, and they? They took her because, after all, the glory of Ukraine.. a mockery of Czech citizens and especially children.. UK is always preferred🙏🏽 I only give 1 star because of the attentiveness of the gentleman. I DO NOT RECOMMEND!!! We called Mulac's hospital, and despite the fact that they only treat children from 3 years old, they told us to come if they would leave us waiting like that with such a small child!!

Ok

A real life saver!

I went there twice to get some treatment. Both of my problems were solved as quickly as possible and never bothered me again. Very professional staff. Not sure if they all speak good English, since I spoke Czech but they were trying hard to understand me, a foreigner.

I had to see a dermatologist with urgency, Dr. Boroczván Csilla was extremely thorough, attentious and kind. After living in the USA with great health insurances for a decade, I can confidently say I was surprised by the cleanliness and treatment here.

Vaccination center not that well organized. Located in crowded corridor.

Got there unconscious afte car incident. ER staff and all the doctors who dealt with me were very attentive, meticulous and pretty kind. It took more time than I'd prefer to spend there, but it all worth to

Most of the nurses working in the infectious disease department on the first floor are disrespectful and impatient with vulnerable patients. No empathy or helpfulness whatsoever. Expertise is also questionable in many cases. It is very difficult to get information about the patient's condition from doctors. It's sad that people like this work in healthcare.

They are mean nurses and I saw my grandmother...people who don't want to work...who don't care about patients.

Bit of slow process, but overall it was good. The military folks were extremely polite and helpful. Salut to them!

Very Good Hospital Equals With The Englands National Health Service.

If you're a foreigner without the local medical card/number you end up sent to emergency here. I had a sore throat for a week and no other doctor would see me, all pointed me here. I found it very difficult to navigate, having to ask people on footpaths for directions even to find the emergency building. Before entry a metal box building near the entrance had someone ask me questions then perform a covid test. When inside, with much language difficulty they sent me to the nose/ear/throat building. Again not easy to find. Here I was told off for using the ground level entrance, being directed down stairs to a door. When opening the door I was yelled at to wait. After waiting a while with others queued up, another person opens the door and gets let in. Several locals who arrived after me instantly jumped the queue. I asked how long the wait time was, they laughed and said "long". Asking if that meant over an hour they said yes more. I was fed up and left. Came back in the afternoon going other staff are there, the same people were there, they remembered me and my Hungarian friend said they were all saying that I must've not waited through the queue in the morning. They were not helpful in any way, instead all trying to prove to each other that they did their job correctly. I left again. Eventually with local help I found a nose/ear/throat specialist who does private consultations for cash. If you can, avoid this place.

Awful service, disrespectful staff who speak to patients in an extremely unprofessional and belittling manner (most of them anyway). At other healthcare clinics this kind of behaviour would result in termination of employment. Looks like in this clinic, unfortunately, this is the norm. We've visited at least 4 buildings at the clinic and we had the same awful experience at all of them. They send you from one building to the other and no one knows what's going on, wasting SO much of their patients time. On top of that it's very sad that their employees feel the need to power trip at patients. I understand they might not get paid too much, but still they should be respectful to others.

FOR FOREIGNERS I had the worst experience at this hospital emergency yesterday. Over 5 hours i waited with 38 degrees fever and pain. The people working at the hospital especially the doctor with her assistant were super racist to me! Whenever i ask for help or try to understand why is the numbers always going with wrong order they didnt give me a proper answer instead they were being super racist and rude to me also they push me to the corridor. I paid around 80 euros because they didnt accept my insurance and it is said to me all doctors can speak in English because it has a foreign department but the doctor forced me to use google translate with a loud voice. They were reprimanding me as if im a kid. This hospital is a huge disaster the woman doctor who is taking care with me was a horrible doctor i had to go back to my country for getting a better health service and she misdiagnosed, not surprised because she didnt even ask for any analysis…Thank god im so much better after the correct medications. If you are tourist please for your own health do NOT visit this hospital…

Shocked at the rude behavior of the staff! They kept calling out the wrong ticket number, and then came out and shouted at me for not responding. Talked down at me and made me feel guilty and ashamed for coming in for an urgent prescription that I needed which, apparently, is a "non-emergency," after I willingly waited for over 4 hours. But I'm not registered with a gp yet because of a complicated situation, which they wouldn't care to understand. Moreover they charge you 90 kc in spite of having Czech health insurance. One of the doctors even loudly demanded that I show her the receipt (proof of payment) first and foremost! Had really expected much better than this!

Leaving review for Orto Ambulanci FNM. As a person who pays 100s of 1000s in taxes and have VZP insurance I’m shoked w a quality of service Czech medicine can offer. waited in the queue for 4+ hours for a simple check up, never got in and left. wow, here is a well deserved 1 star.