Hip fracture treatment in 336 Orthopedic surgery clinics in Europe

We came with an urgent emergency during the night. They rejected us and told us we should go to the doctor the next day. Extremely unfriendly and the „doctor“ was completely overslept. We didn’t receive any medical assistance

The best ER experience I have had in my entire life. I saw the doctors about 5 times for different tests, each time it took maximum 2 minutes to be called in. I was constantly being taken care of, had things explained to me, always asked if my problem was getting any better. All of the doctors and nurses I saw spoke perfect English. Huge props to MUDr. Marek Žižka and MUDr. Klara Brezovska, they both did an incredible job. As for the prices; I have VZP and the only thing I had to pay for was 90 kč for the ER entry, other than that, everything was free. Stellar experience, extremely satisfied, truly recommend this place.

When I first came to the hospital, the reception was empty so after waiting 10 minutes a security guard had to direct me to a emergency room where I gave the staff my papers, after I was called inside the staff was extremely rude, asking me why am I going so late for a emergency and why I couldn't go yesterday. So after the doctor took some samples of my blood I had to go for a rentgen, where the staff was nice. After that I went back to a emergency room where I had to wait for 2 hrs (I was the only patient in the room for the 2 hrs). After the 2 hrs and 20 mins passed I politely asked the staff if I had to wait much longer. The rude sister told me it's going to be when it's going be now take a seat and wait.... I wouldn't recommend this hospital to anyone. Especially the emergency section. Truly the worst experience.

CARDIOLOGY: I was told to call about the results of the examination ... I have been calling sporadically for 3 months (including 10 calls in a row) unfortunately without success They will evaluate the results of examinations, e.g. 10 patients and the nurse should be obliged to pick up the phone and call everyone - work for 15 min I don't know if it is more convenient for them to sit there with the phones ringing all day

OK

Partner ProCare.

Shock, nurse, one, second, third.....receptionist, unpleasant, important, reluctantly, the right hand does not know what the left hand is doing, they think that all patients are from BB. So they exaggerate you unnecessarily, because it doesn't matter to them, never again!!!!

Today's experience On September 10, 2023, we brought my uncle to the Department of Vascular Surgery. 11.9. they are going to operate on him in the morning. The experience happened when the nurses were admitting him to the room, one of them said come, you can go, because it was visiting hours and there were two of us with him, we wanted to unpack him in the room, but when I was walking through the corridor, there was a shout, where are we supposed to go? That we are supposed to go to Kaufland..., I don't understand, one says she can and the other is a rude, disgusting woman, I can't call her a nurse. How to treat relatives of patients? How serious? I'm a psychologist and I can't afford to treat people like this, to anyone. This has nothing to look for in a hospital, you need to communicate tactfully and work with humility in hospitals. It's sad, you want to help your relatives, right? I just wanted to carry my bag and you are blamed for it in the hospital, where that understanding should not be missing.

Super

No one expects to get injured and have surgery however this happens to a lot of us. I'm very grateful for the fantastic treatment, care and attentive guidance from pre to post opp over a span of 12 months. The staff are excellent and took extra care of me, special thanks to Mr Mellor, Omyini and all their teams for turning what has been a physical trauma into a strength. Highly recommended.

I had my surgery at this hospital a week ago, and I had a great experience; from the pre-op assessment, the nurse was fantastic and kind. On the day of the surgery, everything started on time; the room was impeccable, and the staff was kind and attentive. They made me feel safe at every minute, and after my dressings changed, I also received the best care possible from the nurses. I felt so good overall; I got the best surgeon, Mr. Floyd, and this hospital experience at every stage was excellent! Thank you!

A fantastic hospital! I had ACL surgery -all my appointments were on time and all the staff were extremely kind and helpful. Post surgery I have done physio with Gladys Ojugo who has been exceptional. Gladys is always very thorough, and her physio plan for me has been absolutely excellent! Thank you

I express my gratitude to all the employees of the Medical Center for their attentive care and sensitivity towards patients, comfort, cleanliness, and coziness. I would especially like to thank Oleg Vladimirovich Kazarezov. We sincerely thank you for your efforts, efforts, and high professionalism. skill

When there was a problem with the intestines, the question arose which clinic to go to?? I chose a German medical center, I thought I would just come and find out! In the center I was warmly greeted by the administrator Boichenko Olga! Olga listened very carefully, explained, advised endoscopist Ivan Yuryevich Saprykin! On August 28, I came for the procedure and the doctor Saprykin I.Yu. made sure. from God, his attention to my problem gave me confidence, correctly diagnosed! Nurse Natalya Lakhina and an anesthesiologist Eremina Svetlana Valerievna worked with him in the team! Thank you all very much and regards! Good luck to you!! I would like the administration of the center to pay attention to them !!

Thank you very much to vascular surgeon/phlebologist Dr. Khyberdy M.I. for the consultation, the doctor answered in detail all our questions about the disease, prescribed treatment, and gave recommendations for adjusting our lifestyle during the treatment period. I recommend everyone to visit the German Medical Center, thank you for being there!!!

Very nice and friendly doctors will brief you nicely and advice you for future treatment...Dr.Ismael was very friendly and advised in a professional way.

A good looking place.

The greatest healthcare experience I've had since moving here. The doctors and nurses were comforting through my eye procedure, much more than I had expected.

No complaints!! The staff were great, the clinic itself had a welcoming atmosphere. Mr Rajpal was our consultant - incredibly polite and straight to the point. I really didn’t feel like leaving!

I've arrived way too early for my physio appointment and have been sat for nearly half an hour. I can honestly say that the lady on the MRI/CT & Radiology reception is the most lovely lady. She's greeted everyone, including myself, with the warmest smile and has been really helpful to other patients. When she realised I'd been waiting a long time, she checked that I was ok and offered refreshments. Deserves a raise!

The whole experience from beginning to end has made this procedure bearable, excellent facilities, excellent surgeon, anaesthetist, aftercare staff and not forgetting the whole team of physiotherapists. The physio team had compassion and understanding and were extremely supportive throughout, as especially without them I would have taken much longer to recover. A big thank you to one and all.

A hospital that has everything there. You are well taken care of when you need it there.

Unnecessarily long waiting time. All too bad.

I'm very pleased. A great team who took good care of. Thank you

Fast crockery, humble and upstanding staff at the emergency room and fantastic follow-up in, with and during treatment at Narvik

Despite clamoring for treatment from this public health institution for over a year, a Brazilian woman named Wilqui Dias has so far only received a prescription for palliative medication and, as she does not receive proper treatment, is suffering a lot of pain. Please God, help this woman 🙏

Ok

I felt really well looked after in the maternity ward, almost everyone was very friendly. The midwives and pediatricians were also very nice and competent. I had to have 2 children there with cesarean section, both were very well looked after, Dr. Höllmüller and the surgical team were great, unfortunately the only major drawback was that the anesthesia didn't work and I was in a lot of pain during the cesarean section. The Dr. worked very quickly, was very sensitive and talked to me a lot during the operation. Thank you for the loving care. Just please look around for other anesthesiologists...

A big thank you to the kidney outpatient and radiology team. We always feel well looked after and thank you for your hard work.

My hospital of choice for the birth of our greatest treasure! We felt like we were in the best and safest place we could possibly be (even with an emergency c-section). The subsequent support was also excellent, everyone took time for us and supported us. The food is also first class! What particularly fascinated me was how much everyone there loves their job and thrives in it. Thank you for the wonderful experience!

Our daughter came about 6 weeks early tonight. The entire team at the children's clinic really took great care of us, my wife was looked after very well and everything else was also explained to us very well. Many thanks to the sisters who supported us so well during the birth and guided us through everything in a relaxed manner with so much patience and empathy

Worst hospital in all of Bremen! On the evening of September 20, 2023, I was at the doctor's on-call service due to severe abdominal pain. When I got there, there was no one in the waiting room and I was taken straight away, which is actually very good. But when I described my symptoms, I was immediately insulted as to why I was coming for a stomach ache and why it was costing me unnecessary money would cause and that stomach pain is normal etc. and the doctor was extremely rude! I wasn't checked either and was sent straight home. I don't remember the older doctor's name. But he definitely wasn't interested in his job. I was so shocked that I left in tears. Of course my pain didn't go away and 1 day later I went back to the emergency room at St. Joseph Stift Hospital and found out that I had appendicitis + inflammation in the ovary. Very very disappointing this hospital, especially this doctor.

Everyone was lovely and caring hospitality team is great 👍

I want to praise the whole team, from the paramedics to the doctors at the emergency department /Nova nemocnica 7.12.2023 / the team of Mr. Mudr. M. Tomášikova....it's been a long time since I met such a humane, kind empathetic approach❤️And with a smile on her face, we immediately felt better. Thank you Ladislav Č.

We needed a wheelchair for a patient with a disability. You will be sent to the department where you are to be treated at the Utgen primary. In our case, the 15th floor. On the 15th, they told us that we should ask for a wheelchair at the central department. Then go back downstairs and convince the staff there to lend it to us. Ingeniously solved services for patients who waited outside in winter for 35 minutes leaning against a pillar because they couldn't move. It's a shame that I can't post a photo of this communist truck!!!

I came here with a broken foot but I was denied treatment because I don’t speak Slovak.

Wow, amazingly friendly and very helpful staff at all 3 reception desks (A&E, Urgent Treatment and the general receptiondesk in-between the two), they all know their job/role and were incredibly efficient. Once we found where we were going there was little time to wait as the attentive staff team followed procedures and helped my friend. If I ever need a good hospital in the future I hope I'm close to this one. Thank you to all the staff at all levels. Keep up the great work. 👍 😊

Here today, wednesday 29th November 2023, in St Mary's for day surgery and being looked after wonderfully....absolutely nothing is too much trouble! Staff are so friendly...thankyou Debs and everyone involved for looking after me...you are all a huge credit to the NHS and have made me feel so very relaxed and at ease. Thankyou all so very much x Paul Campbell.

For the first time in a long time. I felt like I was listening to the happiest news of something not so good. But after going to AE 4 weekends in a row. Seen the specialist and they are appalled that treated this way and now caused long term irreversible problems.. so if it wasn't for someone listening to me st Mary's would have had 1 star.

Extremely disrespectful nurse, talking loud where I am able to hear what she is saying, and I can hear the patient or family member telling her to calm down. Instead she was more concerned about being right as opposed to provide empathy, care and concentrating on the wellbeing of the patient. What I witnessed in the lobby on Sunday November 26th, made me embarrassed and uncomfortable and hope that my family is not seen by this nurse. She is a bully and knows she can get away with it. Slamming the door on a patient’s family, makes me sick to my stomach. Not listening to a patient in distress, is lacking skills as a nurse. I will report this with the department of health in France.

We had a really positive experience with this hospital. As Australians visiting who don’t speak French, I needed a bit of a guarantee to find a hospital where they could speak English. We’d been to another hospital and unfortunately the treatment didn’t help my husbands condition. He was seen quite promptly by a Dr and then a Specialist at the American Hospital and was provided with medication which thankfully started assisting. I think we were in and out within a couple of hours and the cost was surprisingly low that there’s not really any need to claim it back on insurance. I’m glad we found this hospital as we may have needed to cut our holiday short and fly home. Big thank you to all the staff there.

Thanks to the American hospital we obtained a speedy appointment for my mother. Top geriatric specialist, friendly staff. Some reviewers should go to some - not all - public hospitals .Lovely service, charming receptionists. Our specialist was flexible with appointment time despite us being delayed by transport. It is a bit costly but doctors do take time. Some very specific scans were covered by the French Social Security scheme though. I don’t know all departments but twice we had premium service and care. And finally, my mother was diagnosed accurately and treatment was put in place. With very elderly and incapacitated patients free wheelchairs are available. Porters and valet service staff are helpful. This makes a huge difference on arrival by medical taxi. No hospital is perfect and one is bound to encounter below par staff. And yes, France has a general shortage of medical staff, private or public… Eric Levéel

If I could give zero star I would. This is for the emergency service. I woke up this morning with pain in my right hip joint that gradually got worse to the point where I could not sit, bend over, or walk. I could only use the toilet standing up, and could not make any movement from that hip joint and leg at all. My whole leg would feel numb when attempting to walk. Around 10 pm the pain got so bad, I almost called the ambulance. I have been a nurse for 9 years in the hospital setting, I know something is very wrong. I took some pain medications and laid down for 4 hours to have the pain decrease enough to go to the hospital. Thankfully this hospital is across the street for me, so I thought I would use the little strength I had to walk over and be taken care of. The lady at the desk looked at me, checked me in, then called me back up to tell me the doctor will not see me because it is not an emergency. And gave me a list of doctors offices that I could go to. I was not given the decency to be seen or assessed by a doctor, or even a nurse. My hip literally feels like I have dislocated it. What is the sense of going to a doctor’s office when they don’t have xray or any imaging machines? This hospital/ and it’s staff should be ashamed of itself. I would not recommend anyone going here. You will not be taken seriously. I work at Erasmus MC, it is further away, but I will try my luck there in the morning. PS: I just moved to Netherlands a week and a half ago, and started work a week ago. My insurance has not yet been activated but I explained that I could pay out of pocket and had no issues doing so. I would like not to think this could have been a reason I was turned away. But my interaction with the receptionist and the questions she placed emphasis on has left me wondering.

I personally had a good experience. They treated me accurately. Thanks

Excellent hospital, professional and very nice staff.

This hospital is amazing. They are always timely and take the best care of their patients. I love all the nurses and doctors. They are kinda and attentive. I really appreciate everyone here. Hearts ❤️

My mother became ill while we were traveling in Italy. Our tour guide sent us to Salvatore Mundi where my mother received excellent care. Y the staff, nurses and doctor. They took care of her right away and the costs of tests, medicine and a private room on a virtually private floor cost a mere $16! Wish we had that type of care and cost here in the States.

WORST EXPERIENCE EVER. DO NOT COME HERE. I had a terrible experience at SMIH. I thought that I would be in good care as the embassy and my university recommend them as the best place to go while abroad in Rome. I had little to no translators the entire time and was very confused as to what I was being given and uncomfortable about it in all honesty. I have NO privacy at all in my room as nurses would come barging in whenever they needed to without a knock which was also very uncomfortable to me. They did not accommodate to me and I had to practically beg for water and help as my fever started to rise. They were also not helpful when I called translators to help me during the process. The nurses were very vague and rude. I used the best Italian I could and would use google translate to help me with the rest and it still unfortunately not good enough. I was fortunate enough to find a Spanish speaking nurse and it was the first time I had some form of comfort. The main doctor seeing me only saw me once and it was an u pleasant visit as it was just to scold me for wanting to leave. Then when I finally was able to be discharged the nurses and staff were rude, did not give me my diagnosis, my results, follow up or discharge papers. They literally told me “no go home”. Already being frustrated with the treatment I received, alone and confused being in a completely different country trying to revive help I did as they said and just left. Which then later caused me a lot of issues when trying to revive help else where.

I had an injury in my head. I went there and you have to know French. People that helped me did not speak nor English neither Spanish. But the attention was good

ZERO. VERY BAD EXPERIENCE WITH THE ADMISSION SYSTEM. I JUST WAIT FOR 9 HOURS TO GET ADMISSION . PROCESS IS VERY SLOW AND DISRESPECTFUL. NURSES ARE THE WORST IN THIS WORLD. THEY TREAT YOU LIKE DOG . NURSES BEHAVE VERY BADLY IN EVERY INSTANCE. DURING CHANGING OF ROOM THEY DONOT GIVE ME A MINUTE TO PREARE MYSELF FOR CHANGING. THEY DONOT TAKE CARE AND ARE VERY RUDE. THEY JUST DONOT CARE. NEVER GO TO THIS PRIVATE HOSPITAL. WORST EXPERIENCE. I REQUEST ALL VIEWERS TO CONTACT MINISTRY OF HEALTH AND HUMAN RIGHTS COMMISSION TO FORWARD MY MESSAGE. WE HUMAN BEINGS MUST HEALP EACH OTHER TO CHANGE THE SYSTEM.

What a fantastic ER and 1st floor ICU staff. We cannot thank them enough for the care they provided to their patients and address the patients' family's concern. My 80 years old dad that was brought to the ER from another facility in a critical condition and Dr. Mole from the ER provided great care and took the time to call us to give updates. When my dad was shift to the ICU under Dr. Tiu's care she was very easy to talk to. She called us daily to report on my dad's health status. We are so grateful to the doctors, nurses for the amazing care they provide their patients especially given the pandemic. They listen to the families concerns, suggestions when we advocate for our dear ones. They work as a team with the family to help the patient. Thank you for your hard work, dedication and care.

I recommend. Dr. Mikek operated on my shoulder.. The treatment is not finished yet, but so far I am very satisfied with everything..

Great center. I visited Artros myself for an MRI. I must say that they called me, we agreed on a date and time, and they kept the appointment. There was no waiting. The Artros Medical Center grew out of a small practice in Ljubljana, where Martin Mikek and Mohsen Hussein performed private orthopedic examinations once a week. Already during their specialization abroad, as well as during later visits to foreign medical centers, they were repeatedly impressed by the workflow in differently organized institutions.

Today I had an abdominal ultrasound with Dr. honey spec. of radiology Metka Šavli. Very satisfied with the professionalism, accuracy and knowledge of the above-mentioned doctor. The premises are clean, modernly furnished. The employees are extremely respectful and professional. It is best to park across the street, where there is a huge (but paid) parking lot. The price of an hour of parking is 1.10 euros (as of 18.10.2023).

This is not a review for the clinic, but rather the orthopedic store attached to it. My friend tore her ankle tendon and was treated with great care and professionalism by the doctor. We needed to buy a brace for the ankle and the consultant at the store sold us the wrong size (even after we actually tried both sizes on!). When we returned to change the brace to the proper size the consultant refused to do it and denied his mistake, saying: "I said it 'might' fit, not that it will". We had to buy another brace for $50. Its a shame that the company that has such high standards for treatment wastes the hard-earned reputation on incompetent consultants at the store.

Super🙂

I really appreciated the doctor.

I was with my child in the hospital due to a procedure under general anesthesia. Starting with the receptionists: nice, helpful and professional. Admission to the ward went smoothly, nurses provided exemplary care. The ladies had a great approach to the child and their behavior significantly reduced the stress of the child and the parent before the procedure. The preparation for anesthesia itself was well organized - the parent could be with the child until the last possible moment before entering the operating room and immediately after the patient woke up. The food is very good - a variety of breakfasts and dinners (vegetables, cold meats, cheese, yogurt, etc.) and enough for both children and parents. Doctors are patient, helpful and cordial. I give it a well-deserved 5 - the child only shed tears before leaving - that it's over and it's time to part with the new friend from the room :)

The appointment was made for a specific time of 2:20 p.m., but on arrival it turns out that the doctor is not there yet and it is not known when he will be there. A queue of 10 people, some with an appointment for the same time. No information from the clinic about the situation before arrival. I asked for a refund, if someone doesn't have time to wait 3 hours for their turn, I don't recommend it.

Although I only had an MRI in this hospital, I had a really positive impression. Everyone is very nice :) the hospital makes an impression, everyone should look like that. And most importantly, the deadline very soon (and on the National Health Fund)