Hip deformity treatment in 98 Orthopedic surgery clinics in Austria, Belgium, France, Germany, Luxembourg, and 2 other locations

Operated in this clinic at the beginning of October, I learned that their administrative services are overwhelmed and that I have to wait on average 1.5 months to obtain the care billing slips to be reimbursed by the CPAM and the mutual insurance company. On the other hand, the clinic has no difficulty in requesting immediate payment of fees upon your admission. Good to know!

I have been trying to obtain an invoice since June, several calls telling me that I will receive the document by email, still nothing. Today I call and talk with someone who says she is checking my email address, but communication is cut off. I call back, and I've been waiting for an hour to get someone! It's scandalous ! Either we need to recruit people or stop coffee breaks!

The nursing staff at this clinic are not trained in the rules of respecting patient privacy. The nurses don't know how to place IVs, I found myself with veins explored. In short, no one from no one. Go elsewhere if you can.

Well visited a doctor for the first time was good different and got all my answers...

I have a RDV for the 9th of june at your clinque with the anesthesiste at 4:45 with Dr LECLERC please confirm

I have been tryi by to call the clinic for the whole week.I have a problem with my registration and I wanted to clear that up. After one week somebody answered… my french is not perfect and the staff on the phone couldn’t wait until I noted the correct phone number. They just hanged up and I still don’t have a number. It would have been hilarious if it wasn’t like a serious medical place.

Disgusting hospital, the porter won't even let you in to see the caring doctor, because he immediately calls you to say that this is your problem and tells you that it's not urgent, you don't need to go there, I was sent twice with an x-ray referral... after 6 weeks ago, my hand hurt due to a fall, and the porter sent me 1 time , the doctor checked my hand twice at the door to see that it was not urgent... And it turned out that I have bone marrow edema... UNDORITO IS THE WHOLE AGE

Today was the first time at Güssing KH and I can only say that I felt very well looked after. The waiting time wasn't too long and I was looked after very well from all sides, both in the outpatient clinic and during the subsequent biopsy😊

I had an operation with sedation at the day clinic of the internal outpatient clinic. Kudos to the entire staff for their competence and empathy. You feel that you are in good hands and humor is also the order of the day. Whether senior doctor or nursing staff - all employees who do their work excellently.. It's still "human" here!

I arrived on time for my MRI appointment. Staff very friendly and competent. After that I had to reschedule an operation date in the gynecology department. The ward sister personally took me to the outpatient clinic, where the head of the department immediately addressed my concerns and kindly and even arranged the anesthesia appointment for me. There is so much complaining about outpatient clinics and hospitals, there needs to be some praise. Thank you very much and kind regards! Barbara Munzinger

Very modern, clean and friendly. The staff were all just great! My daughter, 11 years old, has an injury to her foot and was thoroughly examined, including an x-ray - all in about 45 minutes! A huge thank you from all of us!

A big thank you to the entire staff of the Rohrbach Hospital, especially to the surgical team. As soon as I was accepted, I felt understood and I was told that I would be treated with warmth. The inpatient admission was overwhelming. Everyone was friendly, in a good mood, always concerned about their patients. In my opinion, our Austrian health system is currently sliding into the abyss, but the KH Rohrbach has proven to be well organized and stable. Thanks again for the great care.

Nobody likes to be sick, but when they are, they wish they had a hospital like this. Top staff, fully motivated and friendly. It's the same with doctors. These people more than deserve my rare five stars. Only the food could be better. Otherwise, hats off and respect.

A meniscus injury took me to Waidhofen/Ybbs. I would like to thank EVERYONE for the good and friendly support. I particularly feel the need to express high praise. Thanks Dr. Schitz is no longer in pain!!

Hello, I got a new hip. Been to several hospitals but this one was great. The sisters are always ready, very friendly and helpful. You never heard an unfriendly word, no matter how many times you rang the bell. The doctors calmly answered all of your questions. I would like to thank everyone for the nice care Kind regards, Annette

I felt really well looked after in the maternity ward, almost everyone was very friendly. The midwives and pediatricians were also very nice and competent. I had to have 2 children there with cesarean section, both were very well looked after, Dr. Höllmüller and the surgical team were great, unfortunately the only major drawback was that the anesthesia didn't work and I was in a lot of pain during the cesarean section. The Dr. worked very quickly, was very sensitive and talked to me a lot during the operation. Thank you for the loving care. Just please look around for other anesthesiologists...

A big thank you to the kidney outpatient and radiology team. We always feel well looked after and thank you for your hard work.

My hospital of choice for the birth of our greatest treasure! We felt like we were in the best and safest place we could possibly be (even with an emergency c-section). The subsequent support was also excellent, everyone took time for us and supported us. The food is also first class! What particularly fascinated me was how much everyone there loves their job and thrives in it. Thank you for the wonderful experience!

Our daughter came about 6 weeks early tonight. The entire team at the children's clinic really took great care of us, my wife was looked after very well and everything else was also explained to us very well. Many thanks to the sisters who supported us so well during the birth and guided us through everything in a relaxed manner with so much patience and empathy

Worst hospital in all of Bremen! On the evening of September 20, 2023, I was at the doctor's on-call service due to severe abdominal pain. When I got there, there was no one in the waiting room and I was taken straight away, which is actually very good. But when I described my symptoms, I was immediately insulted as to why I was coming for a stomach ache and why it was costing me unnecessary money would cause and that stomach pain is normal etc. and the doctor was extremely rude! I wasn't checked either and was sent straight home. I don't remember the older doctor's name. But he definitely wasn't interested in his job. I was so shocked that I left in tears. Of course my pain didn't go away and 1 day later I went back to the emergency room at St. Joseph Stift Hospital and found out that I had appendicitis + inflammation in the ovary. Very very disappointing this hospital, especially this doctor.

Everyone was lovely and caring hospitality team is great 👍

Extremely disrespectful nurse, talking loud where I am able to hear what she is saying, and I can hear the patient or family member telling her to calm down. Instead she was more concerned about being right as opposed to provide empathy, care and concentrating on the wellbeing of the patient. What I witnessed in the lobby on Sunday November 26th, made me embarrassed and uncomfortable and hope that my family is not seen by this nurse. She is a bully and knows she can get away with it. Slamming the door on a patient’s family, makes me sick to my stomach. Not listening to a patient in distress, is lacking skills as a nurse. I will report this with the department of health in France.

We had a really positive experience with this hospital. As Australians visiting who don’t speak French, I needed a bit of a guarantee to find a hospital where they could speak English. We’d been to another hospital and unfortunately the treatment didn’t help my husbands condition. He was seen quite promptly by a Dr and then a Specialist at the American Hospital and was provided with medication which thankfully started assisting. I think we were in and out within a couple of hours and the cost was surprisingly low that there’s not really any need to claim it back on insurance. I’m glad we found this hospital as we may have needed to cut our holiday short and fly home. Big thank you to all the staff there.

Thanks to the American hospital we obtained a speedy appointment for my mother. Top geriatric specialist, friendly staff. Some reviewers should go to some - not all - public hospitals .Lovely service, charming receptionists. Our specialist was flexible with appointment time despite us being delayed by transport. It is a bit costly but doctors do take time. Some very specific scans were covered by the French Social Security scheme though. I don’t know all departments but twice we had premium service and care. And finally, my mother was diagnosed accurately and treatment was put in place. With very elderly and incapacitated patients free wheelchairs are available. Porters and valet service staff are helpful. This makes a huge difference on arrival by medical taxi. No hospital is perfect and one is bound to encounter below par staff. And yes, France has a general shortage of medical staff, private or public… Eric Levéel

If I could give zero star I would. This is for the emergency service. I woke up this morning with pain in my right hip joint that gradually got worse to the point where I could not sit, bend over, or walk. I could only use the toilet standing up, and could not make any movement from that hip joint and leg at all. My whole leg would feel numb when attempting to walk. Around 10 pm the pain got so bad, I almost called the ambulance. I have been a nurse for 9 years in the hospital setting, I know something is very wrong. I took some pain medications and laid down for 4 hours to have the pain decrease enough to go to the hospital. Thankfully this hospital is across the street for me, so I thought I would use the little strength I had to walk over and be taken care of. The lady at the desk looked at me, checked me in, then called me back up to tell me the doctor will not see me because it is not an emergency. And gave me a list of doctors offices that I could go to. I was not given the decency to be seen or assessed by a doctor, or even a nurse. My hip literally feels like I have dislocated it. What is the sense of going to a doctor’s office when they don’t have xray or any imaging machines? This hospital/ and it’s staff should be ashamed of itself. I would not recommend anyone going here. You will not be taken seriously. I work at Erasmus MC, it is further away, but I will try my luck there in the morning. PS: I just moved to Netherlands a week and a half ago, and started work a week ago. My insurance has not yet been activated but I explained that I could pay out of pocket and had no issues doing so. I would like not to think this could have been a reason I was turned away. But my interaction with the receptionist and the questions she placed emphasis on has left me wondering.

I personally had a good experience. They treated me accurately. Thanks

Excellent hospital, professional and very nice staff.

The worst hospital that anyone can go to. I have no idea why the emergency reception is like this. I went there with a bad situation and I had to wait a couple of hours to be visited by a doctor. It's really funny how the situation is like there. Unfortunately, there are not many options in the city when you get sick during the weekend ie Saturday. At first, I went to the med campus and they said the only option is this hospital. After a couple of hours of waiting my condition got worse and I decided to come back home. Just go there if you are about to die otherwise staying at home is much better.

We went on a saturday morning for an urgency and received medical attention in less than 20 minutes, everyone was very polite and professional

Hospitals should hire more suitable doctors. In my opinion, clinics that deal with sensitive things, where patient has take off their clothes when required, there should be male and female doctors. Because not many people feel comfortable having to undress to be examined by a doctor of the opposite gender. Also there are many cases that the docter is not doing what he should do.

Thank you dr. Ozdemir for your care and professionalism in the emergency room.

Was misdiagnosed, then I went there for a second time in the same week, waited 4 hours and didn’t get a solution. Very understaffed, only one dr on call and nurses seemed exhausted.

Very competent and friendly team. Good medical experience.

I had minimally invasive surgery and stayed 4 days. The nurses and doctors were all very friendly and helpful, the hospital and patient rooms were quiet, clean, and smelled fresh. I usually have a hard time sleeping in an unfamiliar place, but the hospital bed was surprisingly soft and comfortable and the nurses gave me something at night so I actually ended up getting the best sleep in years. Evening rounds came in at 10:30 PM and morning was 7:50 AM so my roommate and I got our 8-9 hours sleep and went home rested. Big thank you to all doctors and nurses at Albertinen Krankenhaus.

I was treated with high professionalism, and empathy @ the gynaecology department under the responsibility of Doctor Renana Schinker! I am happy to suggest her with confidence! As an expat living in Hamburg I felt @ this hospital less away from family and home! Thank you!

Came to Notaufnahme with racing heart, palpitations and chest pains with breathing issues. I wasnt sure whether it was serious enough considering how full the hospital was and i felt embarrassed to go. Nevertheless, i was treated warmly and respectfully during my long and expected wait (its an emergency room people, chances are someone is going to be sicker and more needing of help than you!) . The staff were under pressure with so many sick people and i was happy to wait. They found me room to stay overnight as the Cardiac Unit was full, and still i was treated respectfully and with dignity. I too am a foreigner, with questionable German skills but i try and found no racism as other have said. Im now in the cardiac ward and grateful that im being cared for. Still! Thankyou to lovely Notaufnahme Doctor, the Cardiac team, the nurses at 2A and also now up in 6B. Everyone has a sense of humour and are so friendly! I recommend this hospital 100% you are in good hands! Chill!

We can tell Dr. Highly recommend Geibel and his birth team! We felt totally taken care of and extremely looked after. Apparently they still exist, competent doctors with empathy who listen and take their time.

A family member spent a month in different wards of this hospital this year due to cancer. Internal and external communication resembles a catastrophe: • Some doctors hardly speak German • No uniform diagnosis, every doctor told something different • Lack of emphatic behavior in the doctor-patient conversation, pure transmission of medical information • Important PET examination in external facilities had to be postponed because sobriety was forgotten The nursing staff and the senior doctor in rehabilitation, Mr. Krasniqi, who was the only one who tried to build a bond with the patient and respond to feelings, worries and needs, remain positive in memories

Super friendly, patient and competent! Did a great job of sewing my severed finger back on. Despite the painful occasion, the short stay was very pleasant given the circumstances. Thank you!

Waiting time was about 1.5 hours It was already borderline. I urgently sought an orthopedist because of a herniated disc. Unfortunately, the reality is this. Several people rejected me on the phone. I asked for an appointment by email. After about a week the answer came. You can come on November 23rd. After a few days, a lady called me and gave me an appointment to see the gentleman on November 17th due to the pain Kubosh. This doctor did everything right for me. He chose the right therapy for me. He took his time and explained every step. I am very satisfied with this clinic.

Badly organized. After waiting four months for an appointment for a stress fracture in the foot, it was postponed again two days beforehand. There was an alternative appointment at short notice, but I had to cancel it after waiting two hours. It was not possible to say how long I would have to stay in the waiting room and I had to go back to work. If it's already so long to find an appointment, I unfortunately don't understand why the waiting time on site is still so long. Conclusion: The clinic only seems suitable for people with an exceptional amount of time. It may be easier for private patients.

In March of this year, my wife received an artificial hip joint at the joint clinic. She was very well informed in advance by Professor Konstantinidis. She spent a total of 4 days in the clinic... Room top...food great.... Nursing staff very accommodating! The physiotherapist is great! Today she is fully mobile again and has no restrictions. This clinic can be recommended 100 percent.

Visited the clinic for a second opinion regarding Cobalt values ​​based on M.O.M. hips, have to wait more than 2 months. The staff is friendly and helpful with digital transactions that we are not very good with

Super

Very good hospital, awesome and experienced specialists! Doctors, nurses, physio therapists, people from administration - everyone very kind and friendly. Food is also very tasty 😋

I went for pain therapy/diagnosis. The final report differs from what was experienced. It lists therapies that I did not receive. After 16 days of stay, my treating doctor changed. I was taken in by an understanding doctor who also recognized the success of my own therapy. Another doctor wrote the final report, which is essential for my future medical career. The report praises the in-house therapy and downplays my personal successes against my illnesses. Now it's clear to me why you only get the report when you leave, i.e. at the door. Painkillers such as ibuprofen, which only numb the pain for a short time, are preferred here. I felt that the pain therapy was standardized. Individual deviations were not wanted. It was difficult or impossible to get used to multiple illnesses and alternative therapies here! The therapists were great. And it's pretty there too. However, there was a lack of opportunities to provide appropriate self-therapy in rooms and equipment (including outdoors). Ordering food was a disaster.

The clinic is very good, my surgery went well, I felt very good afterwards, I can recommend it and the nurses are all nice, just great

First the positive: The food is great, the kitchen team does a great job. For my birthday I received a birthday card from the kitchen team and a small, lovingly prepared fruit bowl. Thanks again for that. Ms. Noak, my physiotherapist in charge, is great, she explains the connections in a way that you can understand. She is sensitive and radiates calm. The nurses on ward 7 are trying very hard, but you can also sense some dissatisfaction, which I can understand. Now about my treatment. I am very disappointed about this, I would have liked more diagnostics, not just a gait analysis. My request for an MRI examination of the cervical and lumbar spine was rejected with the words: “We don’t see any need for that.” The CDs I had with me were already 2-3 years old, but were sufficient for the doctors who were responsible for me. The therapies I had were good to very good, but they mostly took place in the morning, so that you were knocked out by lunchtime. Sometimes you had to eat your breakfast within minutes. Stan had a lot on his agenda in the afternoon, but it was either watching videos about breathing therapy, which the group had already done in the morning, or using two devices in the hallway. So I went back home with tips and some rest, but with just as much pain as at the beginning. I think I was just unlucky with my doctors.

I was there from November 20th to November 27th because of a cervical disc prosthesis. If only I had had this clinic last year I could have saved myself an operation. This clinic is really great. Doctors, nursing staff and so on, everyone is super nice and always has a smile. I couldn't complain about the food. Some other clinics can learn a lesson from this clinic. You're all really great, keep it up and stay the way you are. Some disadvantages are that there is no cafeteria so you can sit for a bit. 🤣 Thanks a million to all of you.

I had a hip operation in July, the preparation and organization was great. The staff, nurses and doctors were all excellent, only the food could be improved. I can only recommend this clinic.

I had hip surgery in Hohwald 4 months ago and am very satisfied with the result. The doctors and nurses are all very nice. Unless Doctor Cancler should think about how he treats his patients. Telling a patient the day before surgery that her prognosis doesn't look good is not the most sensitive way.

First call to your secretariat to make an appointment, and I might as well tell you that the secretary should review her way of responding and explaining things without necessarily being haughty, and ridiculous as she says so well. .

This hospital sucks, avoid this hospital as much as possible!!! Went to the emergency room with my daughter for her ear, the doctor says wait a minute and after waiting half an hour it didn't come off anymore, but he was walking back and forth in his workspace .... grrrrr we are just left without further information.

People's health no longer comes first, is a commercial hospital just like all other hospitals, there are a few good doctors but also a few serious bunglers: Dr. De Kelver, Dr Segers, these are not good Dr and have no conscience...

A well-organized hospital, with friendly nursing and service staff. The medical care was great and everything was explained well to me and my questions were answered. The food was very good and either kept well chilled or well hot. I can happily recommend this hospital.

Worst experience ever. Had glass in my foot the doctor spent 5 hours dealing with me ,she cut my foot so badly and she could not finish the job. In parallel people kept being distracted the whole time and this work requires a bit of silence and concentration. The hospital is cold, there is wifi but does not work and my friend waited 5 hours with me and due to the fact it is unbearable temperature she got t a cold too. Also the doctor sent me with a note saying I decided to leave and she did not finish the job, no one was skilled to help her. I was not going to stay so she could continue to cut my foot with a scalpel and not find the glass. You can see the bad job.

6 hours waiting for nothing . All are slow work and mot friendly!!! Never anymore in this hospital never !!!! 👎🏼👎🏼👎🏼👎🏼

Never go here, Please. Dr. Julia Brzoska promotes in Doctorlib reception of publicly insured patients, but they do not. They have unqualified personal on the front desk unaware fully of regulations. It wasted my time in such a delicate topic. They are another private clinic sustained by marketing.

Most Traumatizing Medical Experience Ever! While the Meo clinic might impress with its aesthetics and cordial staff, its administrative and financial aspects are deeply flawed: Lack of Transparency: I never received a clear financial breakdown for my treatments, and attempts to seek clarity were met with resistance. Billing Issues: A year post-treatment, I got bills escalated to collection agencies and court by PVS, an outsourced payment firm used by many of the clinic's doctors. The initial bills of approximately 3800 EUR more than doubled. Worse, the bills had incorrect patient details. Missing Medical Records: Despite continuous requests over two years, I've only gotten records from one out of the four doctors I saw. A recent visit revealed a mere two notes from 22 visits and a few prescription copies – no record of MRI/MRT scans, ultrasounds, cancer tests, or blood tests. Poor Communication: The clinic's staff claim that doctors operate autonomously and aren't answerable to them. The doctors, on the other hand, blame PVS, their invoice firm. PVS remains unresponsive, creating a maddening loop of non-accountability. Legal Issues: While withholding necessary medical documentation from me, the clinic keeps adding to my bills via lawyers. They know I need the documents for insurance, but continue to stonewall all communication attempts, even from my insurance provider. In summation, my experience with the Meo clinic has been nothing short of a nightmare. Despite promises of proficient service and clear English communication (given my expat status during the Covid lockdowns), I've received neither medical results nor proper documentation of treatments. Their blatant disregard and lack of support have left me feeling abused and overlooked. I warn potential patients, especially international and EU visitors to Germany, to be cautious before visiting this clinic! Expect zero documentation, no effective communication, and exorbitant bills. This clinic seems indifferent to the profound impacts such negligence might have on your life, expecting you to bear costs out-of-pocket despite insurance coverage. The only "documentation" you might get are bills from PVS that state amounts without any clear patient context. When reaching out to the clinic for help they clearly state that they aren’t responsible for any of “their doctors”… but at the same time advertise their clinic as a fully integrated medical institution that takes care of everything for you as their patent! It’s absolutely scandalous!

**EDIT TO RESPOND TO COMMENT*** While I understand the reply is mainly to manage reputation for people reading this review, I spent 35 minutes trying to 'rectify' the issue in the clinic and was met with eye rolls and sighs from unhelpful management. I understand there are protocols to follow in regards to billing, it is just a shame that this time it seems those protocols weren't adhered to and extra charges were added. I believe my email address and phone number are on file so I am happy to discuss further if you wish to reach out. ------ ORIGINAL POST Quoted €80-150 for a doctors consultation and after a 12 minute consultation was given a bill for €394,88. Was eventually discounted by €80 euros as was able to show I was charged for services I didn’t receive but still was grossly overcharged and my lack of speaking German was taken advantage of (one small example was my 12 minute consultation was charged as “Mind. 20mins” which the obnoxious manager tried to tell me means “under 20 minutes” and wouldn’t change). Even when you do the right thing and ask for a price upfront you still get ripped off. Please think twice before attending this clinic as they are not upfront at all and are very deceitful. The receptionist was good and very apologetic but all other staff dealt with were rude and unhelpful. The final explanation is “I’m sorry but the professor can charge what he wants and won’t change anything”. Be careful if you don’t speak German as you will likely get overcharged too.