30 clinics in Moscow

My story is for expats and foreigners in Moscow. Yesterday night my wife had a feeling of intense burning in her chest. She just recovered from covid (having made negative test that day). So, I took her to EMC to be faster than a state ambulance. We were at their premises at ca. 22:15. The place was not busy at this late hour. We explained our situation that we fear of heart attack or stroke. A receptionist first invited us to take a sit and wait for in-house emergency doctor. But then he realised that less than 14 days gone since first positive test. He told us urgently to leave the premises, saying that they can not help us in any way. He did not bother even to offer calling state ambulance. So, EMC pushed its patient, who might have had a life threatening condition, onto a street at midnight without any help. Beware, you should always have a plan B (and C) who you call in Moscow in such situations since evidently EMC can fail big time. Luckily for us we had other options, an ambulance from a competing private clinic arrived within 30 minutes and they helped my wife, so her life is not in danger anymore.

NOT RECOMMENDED. Visited the clinic for an emergency situation treatment. At the entrance a lady stops me asking are you aware of the fees. Minimum would be 165 euro then she says even for emergency cases we have to first fill up all the forms and formats, scan passports, take all data then we will listen to your problems. Upset about the service level given the prices. Big turn down. Also to add. I had been there after not finding a traumatolog doctor in their Arlovskaya clinic where the receptionist did same price detailing, holding me in pain at the gate and then says doctor needs time to be called even if emergency. Finally after suffering in both the EMC outlets I had to go to another local clinic. On the way in pain right now.

Great service. Professional staff. New equipment, but most importantly, you have an agreement with my insurance company that makes it convenient to come to EMC.

My son was treated here for a fractured arm. Dr Burstev did an incredible job both with the surgery and immaculately neat stitches, as with the care and attention given during follow-up appointments. Nurses and other staff also showed great attention and we really couldn't ask for more. Grateful.

Good specialists but expensive. Billed in EUR

Saw the price, first reaction: Am I a joke to you?

I am a customer of the EMC for about 15 years. During the last 5 years the attitude of the hospital has changed. Before it was clearly the best place to get medical attention, especially when you are a foreigner and don't speak too much Russian. But now the game changed. Not only are they very high price and I most of the time I have the feeling that I am recommended additional check which are not needed. Now they also don't trust their customers any more. As a Foreigner, with a record in their database for 15 years, you have to prepay your treatment. I have always paid by bills with them before leaving the building on every visit, so I have not given any reason for this. And then the payment doesn't work well. The payment terminals are difficult to use / not working and the alternative is to go to the ground floor and pay at the cash register. For this money I expected perfect service. Don't get me wrong, I think the doctors are good. But the management I don't like.

Is it even legal to charge as much for health care? Seems like the regulator isn't aware of the price list of this hospital. Other than that having insurance isn't a guarantee that you'll get services in this hospital because there is lack of real time communication between the service provider and the insurance company, so you still have to guarantee payment with your bank card. If the two do not communicate in an hour, money is deducted from your card. Then back to square one...running after the insurance for compensation! Just a terrible experience to say the least.

Even after more than 25 years as a loyal customer, I was made to feel like a potential criminal who is lying about your insurance coverage. In the middle of a series of consultations and tests, I was forced to stand at the reception desk and have a lengthy discussion with the receptionist and the insurers before I could get the correct invoice with only 20 percent co-payment. This clinic is fine if you don’t mind being publicly humiliated and pay everything up front.

They saved my live and I will owe them for the rest of my life.!!

Paid children's department of the polyclinic (regular examination). Everything is as in the best traditions of the USSR. You must make an appointment no later than a month in advance. In this case, the queues are 3-4 hours long. Children are asked to eat and drink. Water can be found by going downstairs to the cooler. The dining room is only for patients and staff, in 20 minutes around the building there is no food at all (standing in the middle of the forest). And the specialists seem to be good, only new every year.!!

I am grateful to God for the existence of this hospital and the OLG department. Very talented doctors work here, doctors from God! Yes, it is not possible to do everything right the first time, it is difficult to collect all the documents, but it is worth it. There are certainly queues, but not huge ones. Here you can conduct various studies. It is possible for OMS, or for a fee. They are trying to help people here. Thanks for this!!!

Today I was in the clinic 2 times, I liked the good warm attitude, and of course the services were provided for 5. She did an ultrasound of the veins, an ECG, an ultrasound of the mammary glands. All doctors are very attentive. Prices, by the way, for many services are lower than in other clinics. Recommend!

Excellent clinic, was at the reception of a dermatologist and a surgeon. Both specialists were amazing I especially liked Dr. Smolyar Alexander Naumovich. The best surgeon I have ever met He explained everything in detail, joked and distracted during the operation. The best doctor. I'm so glad I had the chance to see such a doctor.

The neurologist sent me to an ophthalmologist to examine the main fundus and measure the pressure. I chose this clinic because the promotion was announced on the website: reception + services I need + 2-3 more services. And all this at a very nice price. But since the examination was planned more as a preventive one, and I did not count on a thorough examination for such money, I quickly chose this clinic. Made an appointment over the phone the next morning. But about the payment and prices never mentioned on the phone. I remembered this when I was on my way to them. At the reception once again clarified the price, everything was as indicated on the website. Payment after acceptance. And, in principle, I was ready for this, I hear a different price at the checkout. It turns out that the doctor has rendered me some other service. She didn’t tell me this, and I didn’t need her either, the declared list was enough for me. Naturally, we are not talking about tens of thousands, and the point is rather not in the amount, but in the very fact of such, I would say, fraud. Another girl from the reception so defiantly began to scold the doctor on the phone, very funny. Something like "don't do that again". Of course, I didn’t begin to find out anything, silently paid and left, but if the amount was a little more, then I would not regret either time or effort. My advice, be careful and check everything ten times at the reception and already at the doctor

Thank you very much Abanina Ekaterina!!! There were 2 nevi-moles and 2 warts, removed, did not even have time to blink an eye. Yes, of course, it hurts to inject anesthesia into the area of ​​the tragus on the ear, but there is such a place; / but in general, now neither nevi nor warts interfere, and traces of them can now only be seen with an armed eye. Thank you! I will recommend.

Huge center, looks large and modern. Rare tests are done here, but they told me with a referral only for a fee. There is a buffet. Toilets are few, uncomfortable and without paper. From the metro to the cardio center, bus 660 runs about 20 minutes in time.

A very big building with huge corridors. My myocardial scintigraphy was done at this centre. Great doctors and staff, very helpful and supportive people.

The hospital is very good, modern renovation. You can't call it a ward, like a hotel room. I got quota. The food leaves much to be desired - in the summer, in the very season of vegetables and fruits, there is no cucumber, no tomato, no berries.

In this hospital, I underwent rhinoplasty on February 13, 2022 by Dr. Frolov S.V. I was unfamiliar with the clinic, I went specifically to the doctor (from Nice), my motivation was at a high level, there were no expectations from the clinic. But with every hour of being there (24 hours), I was constantly pleasantly surprised! First of all, this is, of course, professionalism, even before the arrival, an assistant was in touch with me, who guided me through all the analyzes from and to. Once in the clinic, I immediately noted the perfect cleanliness, even the mat at the entrance was clean! You know, after the European attitude to cleanliness, this is surprising. At the clinic, I was met by my curator Anastasia, it was very nice that they supported me, I was worried, I didn’t know what to expect, how everything would go, with Anastasia I got the feeling that I was not alone, that I had support. It moved me to tears when the document from the curator said “I am always on your side, your opinion is important to me ..” Such support in a new place is worth a lot! For this leadership, a special thanks, when we get sick, we are like children who want to receive maternal care. And such “warm” people are ready to give it to us! I had a wonderful hotel-type room. It didn't feel like a hospital. The nurses were very professional, they took blood without any problems, it is clear that they are recruiting the best! People try, smile, try to help in all matters! The operation was successful, I had a very serious anesthesiologist Natalya Evgenievna, unfortunately I don’t remember her last name. I was very afraid of anesthesia, but in fact I even enjoyed it, I fell asleep pleasantly and woke up easily, no side effects (4 days have already passed). Of course, all manipulations such as catheters, droppers do not give pleasure, but in this hospital it was imperceptible. Believe me, I have something to compare. In a hospital in Monaco, they pierced all my hands to insert a catheter :( and no one even apologized and did not admit that his hands were from the 5th point 🙄! In a word: I am satisfied with my experience! I recommend this clinic with all my heart!

Negative emotions from visiting the dentist. I believe that a doctor who could not provide the service for which he was asked (I can’t know, due to my incompetence, bad mood, something else) should not work as a doctor, and such an expensive clinic should weed out such doctors in time . P.S. When communicating with the Department revealed that she studied with this doctor. In this situation, it is understandable how this dentist managed to get a job at the Ilyinsky hospital.

Good mood to you all! In this institution was not like a patient, my assessment is based on the visual level. It’s clean everywhere, it’s clear that they are watching this article, the staff is neat, there are free parking lots, the dining room is “atmospheric”, judging by the parked cars at the main entrance, the hospital is designed for “premium” visitors.

Excellent Clinic. I was brought in, I could hardly walk. Absolute stenosis and hernia. The next day I was operated on, and after four hours I was already on my way. Doctors are wizards, the whole team is polite and impeccable. Thank you very much.

Good clinic, I liked everything.

Spiral neurosurgery and neurology. Minimally invasive technologies. Professional team.

I want to say thank you to all NAKFF employees! Our story: on December 31, an ambulance took my son to the city hospital, but they did not consider it necessary to understand the problem and sent him home at night with a temperature of 38.5. I urgently started looking for a clinic with a hospital! I called the NAKFF clinic, they immediately responded to the problem, at 10 am on January 1, my son was already hospitalized, examined by doctors, anti-inflammatory therapy was prescribed, and diagnostics began in parallel! Thank you, dear doctors, nurses, administrators for your sensitive hearts, for your professionalism!!! God bless you and bless you!!! Thanks!!!!

The clinic, maybe it is good who has money! who is ready to spend on treatment, the necessary treatment and without additional markups, this is not here. They wind up not sickly, apply a bandage after an injection into a vein 1200 rubles, they attributed tests that they did not physically pass: feces, and urine, and this is 800 rubles for a minute . Nurse for a day 22 thousand. Deposit 100 thousand rubles, 3.5 thousand change was given in 4.5 hours.

In this clinic, it was necessary to pass the simplest analysis from 2.5 hours of waiting for a voucher for tests - 1 hour the reception was engaged in the design of hospitalization and the program did not work for another 1.5 hours. The call center didn't tell me about it. What is this at all?! This despite the fact that being in position, several times during the registration of hospitalization I asked just to print out my coupon. But no. Employees behave just awful, incl. Art. Receptionist Dina is a terrible boorish attitude. Although we work in the same business park, we will NEVER go there again, I do not recommend it to anyone. Appreciate your time and nerves.

The clinic was recommended to me in Israel. My mother has non-GDC non-Hodgkin's lymphoma. We turned to the clinic, already having the Israeli protocol in hand. I would like to note every assistance of the staff of this clinic, namely: Dr. Aronov in professional assistance on technical issues in the treatment of such a complex disease, dispatcher Anastasia for constant contact and sincere assistance on all issues, Vyacheslav for the timely delivery of medicines from Israel. Some types of medicines are cheaper to order than in our pharmacies, it has been tested on ourselves. Prices for treatment are really not low, but by the standards of the regions, we are from Krasnodar. In Moscow, believe me, these are standard prices, there is something to compare with. The main thing is different, they don’t impose anything superfluous here, but they even suggest what you can do yourself and what you can’t. At least in our case, that was the case.

02/15/2021 was at the clinic, 02/18/2021 has already been operated on!!! To say that I am happy is beyond words! So many years of torment and wandering around doctors either refused or did not give any encouraging forecasts even in the most famous clinics in the country !!! Myopia - 10.5, large astigmatism, cataracts, bad cornea. And now the miracle doctor Armen Andranikovich Ginoyan is a genius, a magician, a jeweler and just a warm-hearted person!!! Gave me back my sight and a new life!!! Everyone before him predicted a difficult rehabilitation for me within six months. But I see and feel great on the second day!!! No discomfort The operated eye feels better than before the operation!!! I walk without dark glasses, my eyes do not water in the sun. I cry only from happiness that we have such talented people and kind hearts in our country!!! I pray to God that he be happy and healthy and that his golden hands could help so many hopeless people!!! In general, the entire staff of the clinic is an amazing collection of talented generous people, starting from the administrator and nurses!!! Cozy homely, calm, family atmosphere. Throughout the operation, I felt the support and warm hands of doctors and nurses. I noticed that people in wheelchairs come there from all over the world and all with deep gratitude to the doctors!!! I could write many more words of impressions and gratitude, but I cannot express in any words what I feel now, what joy !!! I just want to wish prosperity to this clinic, health, happiness and well-being to all the staff!!! God bless you!!!! 🙏💐♥️

I am writing this review at the request of my father. As a result of long and hard work at the computer, as well as for age reasons, my father's eyesight deteriorated greatly. By the time of contacting the clinic "MedElect" to A.A. Ginoyan's father's initial situation with the eyes was as follows. Left eye: myopia -5.5 diopters, the initial stage of cataract. Right eye: -9.5 diopters, cataract. Dad was amazed and very pleased with the thoroughness and comprehensiveness of the study of the initial state of the eyes on various equipment (even a tomography of each eye was carried out! ..). As a result of this detailed, but very quick examination, of course, it was possible to accurately determine the choice of diopters and the type of artificial lenses (monofocal lenses were chosen). First, an operation was performed on the right eye, after 1 month - on the left. At the height - harmony and coherence of the work of the entire operating team, the experience and skill of the surgeon - A.A. Ginoyan. I was surprised by the attention even to such a trifle: a special roller was placed under the knees of the operated person, which made being on the operating table very comfortable. The operations themselves were absolutely painless and did not last long (approximately 10-15 minutes for each eye). After the operation, my father became farsighted, but at the same time he retained the ability to work at a computer without glasses. Even after all the operations of A.A. Ginoyan did not leave my father without attention: he monitored in detail the condition of the eyes, the dynamics of possible changes. Many thanks to A.A. Ginoyan and his colleagues for their excellent work!

Excellent clinic. Very attentive and friendly staff. Doctors are a special article in general: specialists of the highest qualification and skill. But even among them, Armen Andranikovich Ginoyan stands out for his skill and professionalism. Huge gratitude and appreciation to all for the returned opportunity to see the world again in all its diversity and beauty. Nechaev Leonid Germanovich

In no case do not fall for the fabulous promises of the doctors of this clinic! Their policy is that we must fight to the end! Until what end? .. End of money? Relatives laid out everything to only save, reduce the suffering of a person, believed in assurances that there was still something to fight for ... pancreatic cancer of the 4th degree, the person was dying, and he was prescribed and did only an examination for 728 thousand, which is for 2 days in the clinic in reanimation! For what??? Further, this blood transfusion is prescribed for another 340,000, well, if you understand that it really saves a person, prolongs and improves life, and not for a day, not for a month ... but this is not so .. judge for yourself, decide for yourself! Pumping money out of relatives of terminally ill patients knowing that they are dead? This is paid modern medicine. Relatives! Be vigilant and reasonable, as much as possible in stressful situations. Oncologist Volkov do not recommend! Health to everyone and do not end up in the Euroonco clinic! rather on their bait!

I applied to Euroonco on Tulskaya with a suspected oncological diagnosis. I received a consultation from the chief physician Andrei Lvovich Pylev. The specifics of my work is such that I am heavily loaded most of the day. During a telephone conversation, I was offered different times for recording - in the morning or in the afternoon, almost any day, so there were no problems. Of course, there are no long queues, because an oncologist's consultation is quite expensive. But for me it was much more important to get to a good doctor when it was convenient for me. At the clinic, I was met by the administrator Maria Kirkalenko, a very pleasant girl in communication. She explained everything to me right away, helped me fill out the necessary documents. In general, oncology is scary, but the atmosphere in the clinic is pleasant and calm. Fear somehow does not remain at all, I had only a slight excitement. I managed to get into the doctor's office even a little earlier than the scheduled time. I will not describe all the details, I will only note that Andrey Lvovich proved himself to be a true professional. Actually, I was looking for such a doctor based on the reviews of other patients. The appointment lasted about 40 minutes. I was pleased that in Euroonco doctors are given so much time to work with patients. I was satisfied with the consultation, I received competent answers to all my questions, a plan for further actions. If the diagnosis is confirmed, I will start treatment at Euroonco, I will not even consider other options.

Definitely, treatment in the clinic is worth the money. I got to Dr. Lisovoy V.A. The mole was removed painlessly, there was no scar left, only a pleasant impression. The doctor and nurse are kind, tactful, accessible and clearly explain. It was the first time in the center, but if necessary I will go only to them.

1. By appointment - comfortably through your personal account or whatsapp. 2. According to the doctors - everything is also fine, I liked Razvozzhaev A.A., in March he had an operation to remove polyps in his nose; ophthalmologist Tsaregorodtseva is not bad, delving into the essence of the problem, substantiates her appointments in detail. 3. Staff - attentive, polite.

Terrible wash. Bred for tests, and then they can not do them. At first they said that they had lost it, then they handed over the analysis with false data.

I would like to tell you about my examination at the SM Clinic. Cozy, clean, no queues, polite staff, helpful. The endoscopic examination was carried out at the highest level by the doctor Alaev O.S. and the nurse anesthetist Anfisa, I express my deep gratitude to them for their attentive attitude to patients and professionalism.

I have been to several clinics of this network, there are many good specialists who I would like to note. Specifically, in the department in Novye Cheryomushki, I like the endoscopist Vladimir Valerievich Bozhenko - a true master of his craft, a skilled, sensitive professional! Also pulmonologist Rekovets Natalya Vitalievna, you can trust her 100%, she helped me with exacerbation of bronchial asthma, there was also a plus bilateral pneumonia.

I recommend the clinic on Novocheremushkinskaya street to all my friends. My husband and I have been visiting since the opening. For all the time the clinic did not cause me anxiety and complaints. Always cleanliness in the rooms. There are no queues, tests are prescribed and prepared the next day. Convenient location and ample parking.

There were at least five doctors, what kind of competence is there! The Hippocratic Oath)))))))) All this is an empty phrase in this institution. I turned to this clinic due to urgency and because it was close to home. It was some kind of 🤦‍♂️ horror. That is, they didn’t help me in any way in an emergency, but they simply let doctors go on a trip to all the doctors in a row, most of which were simply useless in my situation. It is impossible to get through to the attending physician - on the wire you are simply sent with the words "the doctor has a day off." Seriously ? That is, the doctor started treatment - it did not help or another urgent question arose, and as a result of his unfortunate treatment, you cannot even turn to him. They don't offer you another doctor. As if it's not about health and ordering pizza over the phone. I seriously doubted the moral health of people who work like this: just an abomination. Bottom line: money spent (it's not about them, but about this whole crazy situation) and I had to go to another clinic. Then from other doctors who saw the result of “treatment” in the SM clinic - I learned that the work in this clinic is terribly set - doctors are not paid salaries, most of them jump from clinic to clinic, and in principle they don’t care that they are there " cured." Really competent people simply won't work there. Hence such desperate advertising all over the city. Not quality, but quantity. The main thing is to earn. They will easily give up on your health - after all, they will come and bring money. If you want to risk your health - a direct way to C@di*toff and M*d*koff clinic.