514 Neurosurgery, Oncology, and Spine surgery clinics in Europe

I would like to thank doctor Ilshat Ilfatovich Imaev for his attention and support! Special thanks to Nurse Svetlana Yuryevna for her kind heart and responsiveness! You are true masters of your craft!

Very experienced, polite, friendly employees, literally everyone. It’s always a pleasure to communicate with them, even in such a situation. I would like to say a lot of good words to them. If only everyone were like this, our medicine would have made us happy a long time ago.

I was examined in August at this center, and was pleasantly surprised. Every single one of the employees are so kind, polite and pleasant. Thank you to your entire staff for such a good attitude.

I would like to express my deep gratitude to all the doctors of the center. Especially Alexander Evgenievich Pankratov for his professionalism, responsiveness and kind heart. And Yulia Sergeevna Simonova for the precise management of treatment the entire period while my Sister was here for 9 months and participated in the group research. All prescribed procedures and examinations were carried out according to the protocol, on time and without queues. The attitude of all the staff is very good and friendly! Many thanks to Yulia from the accelerator for her encouragement and positivity! You are saving people's lives!

Highly qualified staff. Respectful and attentive treatment begins with making an appointment. Thanks to all the center staff!!! Nowadays, such attitude towards your patients is worth a lot!

My appointment with chemotherapist Irina Yurievna Stradayeva (head of the department) left me with a very good impression. She carefully read the patient’s documents, listened to me, prescribed treatment, and made recommendations. She gave clear explanations for all questions for a person far from medicine. Thank you very much, Irina Yurievna, for your care for your patients.

Recently came here to do a CT scan of the pelvic organs. I was satisfied with the attitude of the staff of the center. The results of the tomography were sent by mail. Absolutely no complaints!!

I am undergoing a course of radiation therapy in the center and I am very grateful to the doctors, nurses, receptionists for their attention and attitude. Radiation therapy is not easy. and when you come to the center, you are greeted with a smile, they help you if necessary, they treat you politely, and they do their job exactly - it's priceless! I am glad that I didn’t look for compromises and I am being treated with you!!!

We contacted PET-Technology in Podolsk on January 11, 2022 for a consultation about radiation therapy. From the very entrance I was pleasantly surprised by the attitude of the staff, starting with the security guard and the girls at the reception. Everyone was happy to share and advise. We would like to express our gratitude to the radiotherapist E.F. Sufiyanova, the consultation was carried out clearly, professionally, promptly, thoroughly studied the medical history, and the next day marking and radiation therapy were prescribed. After that, they turned to the nurse E.A. Sazonova. for paperwork, everything was done promptly here as well. The next day, O. V. Ryabova, an X-ray technician, arrived with a patient in a wheelchair. quickly made markings and we were escorted to the hospital. The disabled person of the second group had lunch and had a rest in anticipation of radiation therapy. In the radiotherapy room No. 2, we were met by sensitive, friendly and professional girls: Trofimova N.V., Ivleva A.S., Abramova D.A. Here, too, everything was top notch! If possible, we ask the administration of PET Technology to encourage the above medical staff. Very happy and grateful for this service!!!

A beautiful clinic, Dr. Gasiņš is definitely a good specialist in his field. But I was surprised by the attitude. I expected something else from a paid clinic... They spoke to me quite familiarly, the employees rushed off "to the dentist" during the visit, discussed their personal affairs, etc. , which was very unpleasant. I really liked the midwife Dace Richter - warm, addressed with respect and paid all her attention. I heartily recommend him!

Doctor Agony. No woman, in many years, has been as delicate as he. Short, clear, to the point. Very polite. Only he!

I have visited several clinics and I must say that this is the best! Wonderful staff and personal treatment. Dr. Agnese Plėpe is a specialist in her field and a doctor with a capital letter.

Lieliska attieksme un ļoti atsaucīgs Dr.Mačuks. Dr. Machuk is very responsive and caring. I felt in very good hands here and can recommend this clinic to others!

Highly recommend choosing this clinic and, especially, Dr.Mačuks for any type of treatment. High professionality, calming manner and high responsiveness, as well as feedback for any analysis or procedure done.

I’m very thankful to Dr.Mačuks and his amazing team for the performed surgery. Dr. Mačuks is very supportive and sincerely tries to treat your problem. Thank you!

Skin surgery.. scheduled procedures. Two back to back in two dates. This morning I'm coming for another one, already on my face, and the doctor told me that she won't do it. Even though she explained to me in detail how she would proceed during the entrance examination. She referred me to Prague for plastic surgery. I looked like crazy. When I was there, she examined me and removed another freckle on my back, even though she hadn't planned it at all. It's probably so that I don't drive unnecessarily. I absolutely did not understand it. It was arranged and on the day of the procedure he will reject you. Fortunately, I immediately found another doctor, who does not have the slightest problem with it.

WORST "EXPERIENCE" OF MY LIFE!! To wait 2 hours from 8 in the morning for surgery, where several patients dared to overtake me, even though I was standing right next to the cubicles to the doctor's office (I didn't sit down to make sure that someone didn't overtake me again - unsuccessfully) and not even reach the doctor's hands? Totally over the line for me! This hospital should end for good for the sake of the "patients". I didn't even get an X-ray with a broken arm!! I recommend AVOIDING this hospital AROUND!! DO NOT EXPECT anything here, it is not worth waiting in the waiting room in front of the doctor's office... Do not hesitate for a minute and get treated in Prague or anywhere else. As someone already wrote here, even at the vet I would probably get the X-ray and treatment.

Definitely the worst choice. As for the service to patients, it is at freezing point, zero interest of the staff and arrogance in the first place. Next time I will choose a vet, they would hopefully help me there. Thanks

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I was impatiently waiting for the doctor’s report, so I called the customer service on the phone. She was mean and promised me that she would send the results to my email, but she did not. After a long wait, I called again. She was speaking in a provocative manner. I think it's a good way to deal with tired patients

Totally okay treatment and good food.

Safe and relaxing environment. Very friendly and helpful nurses/doctors/all staff who are there for you whenever you need them.

We cannot be more grateful to the entire team at this center. 33 days one after the other pampering us, taking care of us and worrying about every detail. All of them, absolutely all, tremendous professionals with an enormous sense of empathy towards patients. From the reception team to the doctors, technicians, nurses.... None of them have lacked a smile in the 33 days. And you have to see them taking care of the children. Infinite thanks to all. That moment bells forever in our hearts. All magnificent but special mention to Isma, always attentive to our coffees

My Little Superhero was here in June and July. And the humane treatment was spectacular. Incredible I have no words of gratitude to the entire team. To make it so easy and that my little one wants to go downtown. Thank you all so much ❤️❤️❤️

I can only say good things, excellent staff and very professional, approachable, attentive, friendly, etc. Without a doubt, a great place where you feel cared for. In the technical and professional aspect it is the best within its specialty. Thank you very much for making my time at the center very bearable and satisfactory. THANK YOU...

This by far the best hospital that I know. The nurses are so professional and the smile on their faces as they do their work ,just tells you they love what they are doing. The doctors, are never pushy or in a hurry. I can go on and on. When the nurses heard that I was from Saint Martin and spoke English,they looked for a young nurse who was an apprentice and from Saint Martin, so she could speak to me and make me feel more comfortable. Turned out the young lady was my family. This hospital is tge best.

The 5 stars concerns only the people cited. They are what true healthcare workers should be , full of empathy, professionalism, humbleness. I hope you get all the credits you deserve. Thank you so much to the nurses and aide soignante of the service A1👨‍⚕️👩‍⚕️🧑‍⚕️🧑🏻‍⚕️👩🏿‍⚕️👨‍⚕️👨🏻‍⚕️👨🏼‍⚕️👩🏻‍⚕️👩🏼‍⚕️🧑🏽‍⚕️ le meilleur docteur François💥, Laurie++🤘 , Emanuelle 🙌,Anaïs👈, Claire💯, Mary-Lou🙏, Camille💫, Virginie👏, Margot✌️, Elodie🙌, Denver ❤, Brenda 👍,Laurent💪, Baptiste👐 Room 178

The best hopital ever

I had a good experience with Mayo Clinic's cardiology service. From my initial inquiry, the cardiology team provided thorough explanations and reassured me about every procedure. The communication with the nursing and cardiac physiologists was excellent. I'm grateful for their professionalism and look forward to my tests next year.

Doctors are nice once you get there, but the administration is horrendous. Sometimes I have had to wait over two days to just receive a call back about booking an appointment. This is not something I would expect from the NHS, let alone an expensive private clinic. I have to call multiple times just to remind them to call me back, and god help you if you miss their call

Very expensive for not a full suite of tests. You just get told to exercise, take vitamins and reduce your weight and they may well not get to the bottom of your problem, unless you're happy to pay 'the sky's the limit' for all the extras. Communication is poor, staff foreign but pleasant.

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Terrible experience, completely incompetent.

God forbid you get here! No one cares at all about your condition and illness. I came for a planned hospitalization on 04/20/23 and was told to come at 7:30, but as a result, no one was there until 8:00. Then they started driving from building to building, but I didn’t come for a walk - to remove 2 tumors in my chest! I don’t think it’s worth talking about how difficult it was for me to run here and there. The doctor said that the operation would be at 11 and finally I was escorted to the department, by that time it was already 10.00 in an hour the operation. I already thought that it was all over, but no, it turns out they were not satisfied with the ECG and the doctor’s report from another hospital, and an HOUR before the operation they took me to building 3 to the general clinic, supposedly they would admit me without a queue. Naturally, I didn’t fall for anyone there. After sitting for 45 minutes in a senseless wait, I decided that under no circumstances would I return here and it would be better to take out a loan for a paid operation in a normal place! How can you be so indifferent?!! People come for last minute help, but all the staff don’t care, even if you die right there in the corridor! If possible, I advise you to go to paid clinics, because here it becomes even more scary for your life!

Of all the buildings, the RKOD Medical Diagnostic Center, building 2, has the most “mean people”, arrogant nurses, security guards, and at the reception. Be kind, people don’t come here for entertainment, a circus or to sing songs. People are scared, after operations, in a depressed state. It is this building that stands out for its staff.

Many thanks to Georgiy Tarielovich Basiashvili and the entire urology department for their professionalism, kindness, and sensitive attitude. We were simply amazed by the warm atmosphere that reigned around. We thank the head of the department, Marat Magomedovich, and the senior nurse, Svetlana Petrovna, for organizing the work of their department in such a way that every patient feels comfortable. God bless you and your loved ones.

Expertise, kindness, professionalism... all in one place

Good morning She was diagnosed with breast cancer in September 2023. Operation and radiotherapy Very good support, efficient, fast. Very competent, friendly, attentive, caring and empathetic staff. I thank Dr Butarelli and Dr Tallet and then all the medical and paramedical staff. Sincerely Ms. Delphine Gomez (Limousin).

The IPC is a benchmark for cancer. You can go there with your eyes closed. The doctors and surgeons are super responsive, competent, friendly, with whom you can communicate easily… The nursing staff are incredible too. Always attentive, the care is adapted and always done with precaution. The maintenance staff is competent, smiling,… The establishment is very well maintained. The only downside is that the windows let the cold in a little. We are grateful to be supported by these amazing teams!!

The cross and the banner to reach the switchboard have been going on for years, I am a medical secretary and when I call, I can stay 15/20 minutes waiting to finally have someone on the line. Whatever the time of day, no time is ideal for reaching them. The direct lines are still unavailable, it's the mission to call them!!!

Super

TOTAL BOTTOM IN THE MATTER OF SERVICE. Appointment for x-ray of the esophagus with contrast in October. Due to the patient's long commute, i.e. 400 km, I called to confirm the day before the examination and there was a surprise: the lady claimed that we were not on the list. I'm sick of mockery and daylight robbery!!! I do not recommend

I have been a patient for many years, but the scale of bitterness has become overwhelming... lack of organization, lack of respect for the patient's time, telephone registration - I don't know if it even exists? There is no way to call, and when it is possible, the only information is that there are no places available.

Something shocking, in the corridor in front of everyone they ask you the questions you filled in the questionnaire (!?) intimate, private and about your health... the examination is normal... and at the end the nurse in the corridor in a glass booth shouts your name and your results!!!!!shock

The center as such is excellently equipped, the premises are nice. Receptionist and nurses very nice. I was struck by the attitude of the primary lady, who was obviously in a bad mood. A person will come there with respect from the examination and there is no need to add his bad mood. Instructing me that why am I here when nothing is wrong with me is rather strange, as my gynecologist seems to know why she sent me there. On the one hand, we call women to prevention and when you get there, what are you here for.

Even though it is a hospital, every time I go there I leave pleasantly pleased and surprised by how kindly, respectfully and professionally the patient is taken care of. Thank you for your services and for raising the level of health care to a higher level. 👌