Pelvic bone resection in 486 Oncology clinics worldwide

My husband underwent surgery at this hospital. Superb vascular surgeon of world renown, hence going to Spain. Excellent surgery/surgical results and immediate post op care (first few hours) but thereafter care was appalling, too few nurses, alarm calls very slow to answer, food absolutely disgusting (almost inedible), private room not cleaned daily, towels/sheets not changed. Had to beg for sheets to be changed due to blood leakage from a drain and then had to wait and wait. Wanted more soap for the bathroom and was told the hospital had no soap! Administration is very sloppy and disorganised and manager ineffective despite complaining about the poor service. Only interested in taking the money asap. For self funding private patients I would never recommend this hospital (not even worthy of the one star I had to give). Bar the successful surgery and a very fine surgeon, it was dreadful and I would not want any patient to be treated as my husband (who is a retired UK consultant surgeon) was; it was a disgrace and way below the standard of UK private hospitals.

If I could give it a zero star I would. The client service is beyond bad, there is horrible management and is incredibly disorganised. I spend 2 hours in the building being bounced from floor to floor, department to department. All this to no avail. Furthermore, they scheduled a vaccine appointment for me to the 8th of August. When I arrived, I spent yet another hour in the building being bounced from floor to floor. Only to the be told the department that does vaccines is closed today. SO THEN WHY DID YOU SCHEDULE ME AN APPOINTMENT FOR TODAY. No one takes accountability, everyone shifts blame and no one ever has answers.

As someone who's Spanish is a bit limited, huge thanks to the two lovely receptionist's. They were able to give invaluable help, especially sorting out issues I had with DKV.

Impossible to speak with someone intelligent on the phone. They will not let you talk with managment either. Want to know how my friend’s health is… no luck!!!! Nobody knows anything.

Treatment from the nurses and doctors were great. Very attentive and helpful. But the dark long-haired woman in the reception for the pediatric section was very ignorant. We live in the US so the stuff she insisted from us Made no sense since we don't live there. We purchased insurance in the states before our travel and made it seems as if our services was not covered. Overall our insurance was great and took care of it all including the prescribed medicine. They sent the hospital a letter of guarantee of payment and we paid not one dime.

This review pertains to the hyperbaric chamber unit in this clinic. Ricardo Palma Clinic is deemed a high-end medical center; however, based on my experience, its hyperbaric clinic unit does NOT provide the basic elements needed from a top-notch medical center. I had to leave without getting the services. Mayor observations:. 1. Bad facility (no privacy - 3 chambers, 3 patients, the nurse and a doctor sharing a 6x4 meters room where the patients undress and dress, plus a smelly bathroom in the tiny waiting area - 2 chairs) 2. Bad patient care (no instructions on how to come prepared to the session - like...pls only wear 100%-cotton clothes), does not provide adequate clothes when the patient comes unprepared, and no privacy to undress and dress. 3. Uncleanliness - No time between one patient to the next to properly clean the chambers. They sprayed peroxide inside the chamber in the confines of that small room and without any waiting time to remove the odor of the peroxide and the sweat / odor of the previous patient, they pretended to insert me into the chamber that smelled like feet sweat. I could take being in that little chamber but I could NOT take being in the tiny space smelling that foul-odor... I left without getting the service. It was a extremely disappointing and disgusting experience for a medical facility that claims to be a top-clinic in Lima Peru. Certainly La Clinica Ricardo Palma is NOT a high-end clinic.

My elderly father was admitted by his specialist to the 7th floor. Just want to compliment staff member Ange Power who went above and beyond for my father in every respect and couldn’t be nicer if she tried. If staff always were so lovely, helpful and obliging what a great world this would be. 5*Ange and thank you for your care.

It’s a great place to be sick , staff are all amazing, everything is always clean ,

Just completed a full hip replacement and initial rehab at St Vincent’s private, I cannot praise them enough! As with all hospitals they encounter their issues with individuals, food, cleaning etc but I felt SVP did a terrific job under all circumstances. I was comfortable both in the room and with the service, well fed and felt safe and supported through what was quite a substantial surgery/recovery process. I will not hesitate to return for any further surgery, touch wood!

Husband went in for a minor procedure with an epidural. The admission forms were filled out accurately but once we were admitted the nursing staff did not understand what the term “ as required” meant when associated with a dosage regime even though we explained it twice politely. The senior nurse was aggressive and hostile tried to gaslight us, accused us of not knowing what we were talking about, effectively implying that we were stupid. So after the staff trying to insult, demean and belittle us, without success by the way, we foolishly assumed the matter as settled. Silly us! The next day, post surgery, a hostile nurse charged into my husband’s room and “told him off”. Unfortunately variations of the disrespectful behaviour continued. I arrived to find my husband upset, agitated and distressed. I came to the conclusion that it would be in his best interest to leave. It was a very unpleasant experience which we would not recommend to anyone. Needless to say we will never go to a St Vincent’s Hospital again! My husband felt disrespected, bullied and harassed.He was right. That is exactly what happened. Leaving resolved the problem with a minimum of fuss.

After staying overnight with my son for an Adenotonsillectomy surgery, I'm afraid to say that I was extremely disappointed with our overall experience. Although St Vincent's was not our first choice, we did not have the option of going to our preferred hospital due to the surgeons availability and the urgent nature of our request. Needless to say, I was not all that fussed initially as I have been an inpatient at many private hospitals and have never had a bad experience. However, unfortunately, St Vincent's did not live up to it's expectations and I've received better care at public hospitals over the years. For a start, the "room service" which requires the patient to phone the kitchen and place the order of their choice sounded like a fantastic idea to begin with however, they failed to advise that the kitchen won't always answer when you call and upon placing your order, there is up to a 45 minute wait to receive your meal. Too bad if your child is hungry or thirsty as we were trying to get through to them to order our breakfast for 1.5 hours with no success only to be told we could not go home until my son had something to eat - not sure how they expect that when there is no food for him to eat?! There's also no set meals so if you can't get through on the phone to place your order, you simply don't eat! Also, the food in general was of poor quality. All the "hot" meals we ordered were served cold and utterly tasteless. My son was in severe pain following the surgery and vomited during the middle of the night which warranted the call for a nurse as his bed sheets were all soiled. Whilst a nurse arrived promptly to our call for help, to clean up the mess, she simply pulled off the soiled sheets, threw a towel on the floor to cover the vomit which spilled off the bed and left the room, leaving my son to sleep in a half made bed with hardly any blankets. The next morning on our discharge day, there was only one nurse rostered on for the entire paediatric unit and she advised that her shift finished at 11am and she has to close the ward down which means all patients had to be discharged by 11am. Too bad if there were complications and your kid was required to extend their stay!! I don't blame the nurses as it's not their fault they are the only ones rostered on and the one who was, was doing her best considering. However, I am incredibly disgusted with the deplorable service provided by the hospital in general, considering we pay an arm and a leg for the best possible health care - it's a disgrace. I will never go back to that hospital and will stick to our preferred option in the future.

My son aged 6 had a Adenotonsillectomy which required an overnight stay. The Children's ward was cheerfully decorated in a dinosaur theme which also included a games area. The nurses were lovely and very thorough. We had a lovely experience. A great hospital and a fantastic Children's ward.

I recently gave birth at St Vincent's Private hospital and was impressed by the level of service and care I received during my stay. I was very well looked after by all the doctors, nurses and hospital staff. Not only did the staff provide me and my husband with lots of knowledge and insight as first time parents, they were caring and empathetic too. I highly recommend this hospital and I'd come back to deliver another baby in the future. Thank you

We had our first baby over a year ago at St. Vincent’s in Fitzroy and we had a great experience. Everyone was lovely from the nurse in the room who helped me to get ready for my c- section to the anaesthetists. I didn’t want to breastfeed and no one absolutely no one judged me or pushed me. The room was great. The care was great. Food was great and the night nurses did a wonderful job taking care of our Bub. The paediatrician was amazing and just so calm and encouraging. We are now planning to have our second baby at St. Vincent’s.

I had to spend a week in St Vincent's Private Hospital. The staff were just wonderful. Felt well taken care of at all levels. Nothing was too much trouble. The meals were basic but fresh and of good quality.