Hemifacial spasm treatment in 525 Neurosurgery clinics worldwide

Terrible admin care. There is no real patient ownership and each unit blames the other. There is deep lack of coordination among stakeholders. Patient has been to the hospital 3 times now to get surgery and something always fails because there is lack of coordination and communication between staff. There is need for a real overhaul. Very sad to see this historically best-in-class hospital treat patients this way.

First off this is the best hospital in Bogota according to the locals and my Colombian friends. I came here on a work trip and had an emergency operation to remove my appendix. I came in at 2am, got the diagnosis at 3:30am and they didn’t operate on me until 12pm. The delay was due to the incompetent hospital admin people dealing with my work insurance. I offered to pay out of pocket to get things rolling but they refused. They told me they don’t want double payment incase the insurance goes through. I definitely suggest bringing a Spanish speaker here if you don’t speed to local language because most of the staff don’t speak english. Before the surgery, I had to sign a bunch of disclaimers and waivers which were all in Spanish. My surgery was great. The surgeon spoke good english and was very professional. He reassured that I’m not going to die. As far as hygiene goes, the facility looks clean except there were a few times I caught my nurses taking my blood and iv out without wearing any gloves. Make sure you have money before coming to the hospital. They wont operate on you until payment is confirmed. Last but not least bring a blanket and pillow so you can sleep on the bench while you wait to be seen. Overall I’m grateful for the nurses and Drs that saved my life. My appendix was on the verge of bursting. I would like to give this place a 5 stars had it not been for the front desk admin people.

I had to get a covid antigen test prior to flying back to the US, and was reading reviews at labs all over Bogota, stating the antigen test took 5-7 days to come back. I was worried that would be the case here, so when we went in, I asked, and they said only 4 hrs at the most (it took about 2 hrs, yay!). The staff was so kind and helpful, even though we understood hardly any Spanish. They were very patient with us and we were able to get all the paperwork filled out without any problems. Also, the antigen test was only 120,000 COP, which was better than anywhere else I had found at the time.

Terrible!! The triage staff are rude and the doctor who treated us doesn't even answer the greeting. They lack empathy. If one day they want to get certified, they should start with the staff. You can see the hatred they have for their work, which they project into customer service. The only good people are those in the goal and the laboratory!

Terrible 😣

I have blood cancer, so I get test at other testing place and than go here for treatment. Lots of waiting, I have to go down street to pay for service. Than more waiting. Not bad place, but everyone seems to be confused. Other than that, it's fine

The telephone service is very poor, they never answer and do not give information. They need to improve in that regard.

A very regular clinic does not have specialized staff, such as a radiologist, not even for the endoscopy service. My experience with my father was very sad.

I want to share my experience in this clinic, I had surgery with Dr. Yobanka Prado and at first I didn't like the idea of ​​going to Palmira from Cali for surgery, but it was the best decision I made, the nurses are very attentive, they were attentive of me at all times and I listened from the observation room after the surgery how they treated people, very humane and close treatment, with empathy towards people. I really thank you very much for your attention, especially to a nurse named Olga, it's a shame that I didn't know her last name, her work is vocational for sure because her way of treating people is incredibly humane, I was feeling very bad and she was very Loving and attentive to me at all times. A thousand thanks in general to all the staff at this clinic. Great professionals with patients.

It is a place where I have had several experiences. More good than bad. It has good transportation, access roads. Good facilities with the different equipment and logistics that a medical center must have and qualified personnel to care for the different patients who are referred there. Hopefully more will be invested in the sector to improve the quality of life of patients.

What a disgusting clinic, terrible, how sad, I entered the page to request an appointment with a cardiologist, he never entered, I went there to request the appointment, I missed the trip, I put a PQR, they gave me the appointment after three months, I went to the appointment and 40 minutes queuing to make the payment, I went up to wait for them to call me and it took another hour to attend me. INCREDIBLE!

With great sadness and disappointment, I need an appointment for my dad and they say they have to call! And do you think they have? I waited because I know that not everything is on time but more than a month, sorry but my dad can't wait for disrespect

It is a terrible service from the Vigilante, who brought two dogs to the Hospital (what a hygiene thing) they serve you in waiting chairs where they give you medicine and they are not waiting to remove it when they are finished, even where they place the serum there were more medicines other patients who were no longer in the Hospital and do not pick them up to leave them in the trash. Most of the doctors and nurses, if not all, are inexperienced. I was treated by Doctor Walter Antonio Lopes Torres who diagnosed me with a kidney infection and pneumonia (with pneumonia but he sent me home) despite continuing my bad condition, I came to Barranquilla of my own free will, feeling very little improvement after the medications where, surprise, I have dengue. And then what kind of service do they provide in this clinic?

The facilities are spacious, illuminated, with air conditioning and with staff always ready to help. The parking lot is large and free.

Everything went pretty fast and the team seemed Professional, the doctor came to check on me couple of times and I could really feel she cares. It’s a pretty good hospital for South America standards .

Terrible service in the laboratory area…. Too long waiting time for fasting patients, which makes the results of some exams very unreliable. Two hours to care for only 25 patients. We arrived at 7:30 and we got file 82... it's 10:26 and they are only on file 57. At that rate, 6 hours waiting for a blood sample to be taken from the patient

Super

Awful service. Not recommended

My 9-year-old daughter was hospitalized for 4 days and we did very well. Very good service, we felt comfortable and calm.

The truth is I feel that it is the best clinics in the city. excellent service from doctors and nurses, I feel that it is a quality clinic and they are also very friendly, always with a big smile

Excellent service and the place is very excellent. They are efficient and are clear and transparent. I was very satisfied

Terrible

Many people. The attention is not friendly upon admission, however in external insult it improves a little and in hospitalization it improves considerably more. The medical equipment and technology are good.

After entering the emergency room, they delay people up to 3 hours for a simple injection. The staff meets in the offices to talk on the cell phone and chat; Very few give priority to what is really an EMERGENCY service.

Terrible human attention, lack of humility on the part of doctors in the intensive care unit 2 floor beds from 1 to 25, especially women, my mother as a family member went to ask something, and addressed the first uniformed person calling her "woman "Do me a favor" and the lady responds, "I'm not a woman, I'm a doctor" and she leaves without saying another word. My brother, as a patient, takes too long to perform assisted position changes and personal hygiene. It lasted more than 1 hour being with him. the dirty diaper, but they do see a cell phone in the family member's hands and they run to tell them to put it away, and they use it as if nothing had happened, what a lack of respect.

For 5 consecutive days they make me fast all day waiting for a surgery around 5 pm in a rude way and without any tact that they will not operate on me, if I approach them respectfully they get indignant and respond horribly, I feel imprisoned I have been hospitalized for 12 days for some calculations .

Emergency services won’t take a sick 13 years old child as a patient. So please beware of this strange rule and don’t take your youngsters there. Very strange rule. Should be advertised widely so one wouldn’t waste their time on a case sensitive situation. Be good to communicate this on company’s website.

Please dont ever seek treatment here you are better of at a veterinary. Went here cause my girl friend got an bladder infection and it was hurting more than it normally would. They scared us to death with all these possible rare conditions she might have and do everything they can to do as many scans and tests possible. After all the ultrasounds and MRI they tell us they did not find anything and they give her a prescription with a rare intramuscular antibiotic(she was already 2 days in to a normal penicillin cure) the doctor tells us to stop taking the cure she was on and get a shot everyday of the intramuscular one she prescribed. The fun part is after that i went with my sick girlfriend around rio to try and find a place that has this medicine and can inject her with it but no pharmacy or public hospital was willing to do it. So she went without antibiotics for 2 days, only for us to go back to this hospital for them to change it to an oral one. So long story short we spent more then a 1000 euro's and 2 days trying to get her help and she only got more sick and ended up with the normal antibiotics we started our journey with

I'm only impressed by the price. My doctor was inexperienced, replied badly to my questions. They hardly speak any English. They did not give me the x-ray I payed for. Unprofessional, but overpriced.

Good doctors, half of the nursing staff are very attentive, and the other half need a customer service course, and there are no insurance personnel on weekends... no one from the insurance takes care of you on Saturdays or Sunday. I do not recommend👎

Excellent cardiology hospital, the doctors are top notch and the staff that work there are the same. A thousand congratulations.

I am currently hospitalized in this place and the truth is that I feel that the service gives a lot to be desired, the nursing shifts go to extremes, some are good and others are bad. It's six in the afternoon and they haven't come to clean the room, I told the nurse on duty and he says that it's not up to him to file the report, so what do I do? why so "how cheap is the stay" well, no

I visited Sta Casa on two occasions as a patient and as a visitor, they provide an excellent service with trained doctors and well-prepared staff, I was well attended to and well treated by both......

Hospital concerned with providing quality care for everyone! Excellent projects will still come to the city that will provide better health for everyone!

Many are good, but in chemotherapy there is a need for more nurses to care for us who are undergoing treatment

EXCELLENT ATTENTION!!!!!

Expensive but, you get what you pay, cheaper than USA hospitals, around 70% cheaper, excellent doctors, recommended.

Omnilab opens 24hrs. All covid tests available.

All employees in all departments are so cooperative, kind, and respectful, and systemizing between all departments is amazing.. but the rooms need some simple renews.. thanks a lot😉

Ended call in my face after transferring my call twice during an emergency call as didn’t care to speak English. Very shameful hospital

Mohammad Qandeel frm the the Endoscopy department was fantastic, he’s super friendly and he has a great attitude, he’s definitely a great asset for this hospital.

I have received good care there.

Thanks to Jenna from customer service for the customer-oriented work.

I received a back pain relief massage from physiotherapist Petri Salose. He also promised to ask the house doctor for a painkiller prescription. The care is really commendable, because the next morning Petri called and asked how I was doing. He also arranged a new time, so that I can get in shape before leaving for the fall trip. I warmly recommend: effective and professional treatment. Thank you!!

Fraud hospital. They want money from overseas patients . Big fraud

Good for stem cells treatment. Nice staff

Husband on last day in China had a seziure he was taken by ambulance 3 ks away to Puhua hospital. Only waited 15 min as roads were quiet at 6am . The treatment was first class from room staff.. office staff to tests . MRI CT EEG from talking to 2 doctors given medication we were able to get flight home that night . Saying to hotel receptionist ... travel insurance... tourist hospital... English speaking are the main words to relay in any country.

This is one of best hospitals in Beijing. Many doctors and facilities. Always available however one would need to pay a hefty sum. I lived next door in Chateau Regency so it was very convenient and go to place.

My husband has been twice to the internal medicine clinic at Oasis with a hernia. Both times they gave him an antibiotic and told him to rest. They are completely unhelpful and won't try and fix the problem. They even said the antibiotic was for the pain. We will never go back here.

Got excellent health care at Beijing United Family Hospital when a blister on my left foot got severely infected (cellulitis) during a three week trip to Beijing. I went to the emergency room and was helped immediately, didn't have to wait a single minute (which made me impressed since I am used to hours of waiting when seeking care at home; politicans and other responsible people in my home country Sweden should watch and learn!). They provided me with antibiotics and tools to disinfect the sore, and it was healed within just a small couple of days. English speaking nurses, physicians, and other staff makes the hospital very accessible to foreigners, which made me very pleased as my mandarin is very limited. Would recommend to everyone with medical problems in the city.

Mouwasat is one of a great hospital available in Riyadh, Very professional doctors, I should mention name of pediatric Dr.Mohammed Aldeeb, I love the way he treat patients and give his advice and recommendations, I stayed in pediatric room since last 4 days and got a very professional service from nursing staff, all the nursing staff available in pediatric ward is much professional and care for patient.

Long time to wait your sequence in the laboratory 🧪 I don’t know why? Check up with the doctor very quick but laboratory long time maybe no staff enough? Riyadh - Saudi Arabia 🇸🇦

Good local hospital. Great selection of medical facilities with great doctors. The customer service has improved over the years as has the insurance approval process. Nothing is perfect though, so sometimes there may be issues. Overall a great place when you need medical assistance.

My cousin has been sitting in a chair with gallstones for three days waiting for an evaluation from the surgeon. They don't even put her on a stretcher because they simply don't have one or they don't feel like it. How sad this poor service is!

The worst care, I went to the emergency room and the care was terrible, an all-day wait for a bleeding problem, an eternal wait for results all for them to only tell me - "come tomorrow and they can treat you during the day" . How sad it is for someone to seek help and be treated that way. Doctors with little empathy, they don't care about the patient's conditions, they barely pay attention to you. Many thanks to the doc. MARTHA ISABEL CORAL MAYORAL from Sura who treated me as a priority and recommended that I go to this clinic.

Super.

Extremely grateful for the care received at the Hospital, the treatment of the very humane, gentle, polite staff. and delicate. THANK YOU SO MUCH!!!!

They do not have qualified emergency personnel, only a general practitioner. The Rx service does not work on weekends. If you ask for an X-ray on Friday night, they tell you that you have to wait until Monday when they give you the results.

If I could give zero stars I would. Terrible service at each station they asked me for the same information that I had already given, it took four hours and I couldn't breathe, terrible service, terrible attention I don't recommend at all, the worst hospital I have ever visited