Carotid endarterectomy (CEA) procedure, Brain arteriovenous malformation (AVM) disease treatment in 323 clinics worldwide

Once again in this awful building. 2 people almost dead, and the 3 of us are waiting for 3+ hours. You should be ashamed of yourselves honestly. How dare you calling yourselves emergency???

Thank you so much for the professional help on my situation. I went there for emergency, very friendly-approach from all the staff & doctor. Thumbs up for your kind & professional help.

This place is a nightmare. I always come here complaining because you always stay here at least 4 ou 5 hours to get a simple antibiotic for flu. It's ridiculous the disorganization. It's not clear where the waiting room is, not clear what is the next step, you see a lot of people passing by and not doing anything. It's a disaster. Only come here in case of serious problem. It's very bad here.

We brought my mom to A&E and we waited for 6 long hours because the nurses kept telling us that she’d be warded and left us waiting at the waiting area for hours. We were only told that there was no bed available after we kept following up hour by hour. My mom was kept at ASC in the A&E department till the second night and no treatment/scans were done because there was no bed available. Nobody could provide us with any updates on her condition which was really ridiculous. When she finally got warded, we were informed that scans would be done the next day because there were too many patients. By now, she’s already running a fever and unable to walk but we still have no idea what exactly is wrong. What’s really appalling is that the nurses do not seem to show any empathy when we informed them of my mom’s condition. This is really disappointing for what we thought is the best hospital in Singapore.

I am posting this review due to the incompetency and lack of communication in Singapore General Hospital (SGH) feedback department with its staff, Andrea Chen and Serena Chua. I sent them numerous emails including follow-up and they haven't responded back yet. Never ever send feedback to SGH even though their automated message said they would respond back within 2 working days. Don't bother calling or emailing the general hotline or feedback department.They only receive feedback It's up to them when or whether they want to respond to you, You cannot complain against them if they are not doing their job responsibly. There's no higher authority to escalate the matter to, not even the Chief of the hospital .It seems they are not under the hospital's supervision. Ms Andrea's answers were incomplete, and mistakes made were not corrected. Showing impatience and arrogance by remarking that her email would be her final reply and acknowledgement. Ms Serena didn't bother to investigate nor address the specific issues appropriately. Her response was conditional. It was a half-hearted effort. As the Head of the department, certainly she can do better., It's a shame she couldn't do it with sincerity. Terrible long waiting time to get a reply. Requests were not taken seriously and responsibly. Not forthcoming in assisting or resolving issues and to clarify any misunderstandings. Very unprofessional and not responsible at all for a public hospital. The hospital has no intention to make improvement nor reform of it's feedback department. I don't understand how this hospital is so highly rank when they can't even respond to an email.

As a 21 years old patient, Doc WILL NOT take you seriously. My surgery was delayed for 2 years. not just that, after surgery i HAD Postoperative Urinary Retention but the nurse and doc don't believe me. they only believe when my belly is very extended which was caused because i cant urine for almost 24 hours which caused me a lot of pain. Which then they catheterize me. They drained about 2Ls of urine.

Until now, I had only seen average hospitals in rural areas, but the medical technology here is amazing. His uncle is now able to walk along the Sumida River embankment, even though he became ill and was given time to live. As my friend said, it's a wonderful hospital that doesn't waste its know-how or vision.

Terrible hospital. I had an appointement with the Immunology department, because I may have an immune disease. On the day of the appointement, the Immunology department cancelled our appointement and referred me to their Dermatologist, who couldn't help me either. I was told that the Immunology department, who specializes in IMMUNE DESEASES, didn't know what my immune disease was. Imagine not knowing what you work with everyday. The Immunology department is just a massive bunch of incompetent people. They probably slept during their studies, just like the rest of University graduates in Japan.

Came in for an emergency as I broke my leg. They failed to administer any pain killers and insisted I keep moving around between different beds and wheelchairs. The staff kept making jokes and laughing in Japanese, all while I’m in serious pain. The doctors were all young and inexperienced. And it was clear they didn’t want me in the hospital, as I, a foreigner, would be taking up a bed. It was about their convenience, not about treating me. In my entire life, I have never experienced a worst doctor or worst treatment. Telling other doctors, Canadian and Japanese, of what transpired always results in shock. The surgeon at another Tokyo hospital was completely confused at how I didn’t get any care as I developed blisters from necrotizing skin (a major emergency). The doctor at Tokyo University Hospital told other hospitals administrative staff what I had wasn’t an emergency and so I couldn’t see a doctor at other hospitals, even when I said I had increased pain and discomfort. I had to go to a clinic to get a new referral to actually get treated. Even the city help line, which originally told me to go to back to Tokyo University Hospital, changed their mind after speaking with the doctor. This hospital and the sadistic doctor have literally permanently scared me. I was lucky to not lose a leg due to their complete and utter inhumane treatment.

Our two children were born in this hospital in 2019 and 2023. We can only report positive things about our time here. You felt very cared for and the entire team is extremely competent, motivated, courteous and friendly. It is important to me to mention this and thank you for all your efforts. Thank you very much for your support. All the very best.

I had the most horrible experience in the gynecology department here, my house doctor told me to go to the emergency room and when I got in for my consultation the doctor told me my problem is not an emergency and that there are people who actually need help. It was my first time seeing a gynecologist and she asked me if I have been before and I said no because I was not financially able to ever before and she almost laughed at me and said „no doctors in your country?“ she was clearly bothered by the fact that I asked her if we can speak in English. After she consulted me she said she can’t give me a diagnostic and than gave me a prescription without a diagnostic. She made me feel very uncomfortable, she made fun of me and where I come from, made me feel like I am not worth helping even tho my house doctor did. That woman should not be a doctor of any kind she was horrible!

We were in the children's hospital last night with our 10-week-old daughter and were really excited. Of course it was to wait but that's the way it is now. The doctors and the nurse were super nice and took really good care of our mouse. Our mouse obviously felt good, despite being in a really bad mood. During the examination she made the whole team and us smile and laugh. We felt very well cared for. Thanks!

My experience the doctor are the patient are Caring and nurses are taken care patients GOod honest kind responsable respect caring trusted helping Concerns

This is the worst experience I've ever had in my seven years living in Taiwan. The nurses and all the staff at the front desk (emergency department) are the worst and very slow!!!! I literally cried in pain because I had an animal stuck in my left ear but they still had a lot to ask about my condition like getting fever, nausea, vomiting, etc.. Even though my boyfriend was with me and said he would help with everything but just please get the animal out., they didn’t care because “that’s the procedure”. Very bad attitude. I just hope this has nothing to do with race or anything.

Adequate facilities for the single ward, with bathroom, refrigerator, desk, sofa, sofa bed, TV, and electric bottle in the room. On the same floor you can find clothe dryer. Overall remained in good condition.

Easy to register as a foreigner. Also no problem in obtaining my COVID vaccination including new vaccination certificate. Thank you for your help and very good service. Beautiful building, pond and small park. Many shops in the vicinity.

I go there to chick doctore just he put two fingers on my skin and bill 2000ntd they use forign soooo much

A top tier medical center in TW, there are good team work practices for tumor / cancer diseases and there are modern equipments for therapies and treatments!

I went to see an OBGYN at NTU because I had been having pelvic pain for about 2 weeks at that point. I'd felt similar discomfort before when I'd had an infection, so that was my best guess. The OBGYN did a very perfunctory pelvic exam and declared it couldn't possibly be an infection or related to the gynecological area because it didn't hurt when he pressed externally on the pelvic area, so I left with no treatment. That night, I had to go to the ER for stabbing pelvic pain and bleeding and was diagnosed with a bad pelvic infection. In summary, would very much recommend Taiwan Adventist Hospital's OBGYNs (called specially to the ER - so thorough, caring, and efficient) over NTU (for gynecology anyway).

I was at the start of a month long vacation and needed an emergency spinal epidural. I met with the neurologist, Dr Chang, who was able to perform the procedure the next day. This was probably the best medical treatment that I have ever had. And the cost was $172 USD. Here in the US, the same thing cost over $2k. I highly recommend this hospital.

Excellent doctors, nurses, and staff. Surely they can find a better way to organize their elevators? They have treated my elders in thoughtful and humane ways. We are grateful.

The attention I received from reception to the consultant was first class. Timing was excellent and the whole experience was efficient and comfortable. This was reassuring as I was a little concerned about my investigations. I cannot praise the hospital highly enough on this occasion.

A big thank you to everyone involved in my care at the London Bridge Hospital. Cannot recommend the hospital enough! Mr. Ember and Tessa are always easy to talk to. Despite his busy schedule, I never felt that Mr. Ember was rushing in our appointments. So very patient in explaining every thing which made me feel 100% confident in him. The nurses were brilliant! RGN Bambhi (Abhi) Q. went above and beyond to make sure I was comfortable during my admission. She has already finished her night shift when I arrived but she still went to my room, answered all my questions and made feel comfortable. She also made sure to check on me after discharge. RGN CJ looked after me, her bright personality is truly refreshing but stayed professional the whole time. She made sure I was well looked after before during and after my procedure. Additionally, RGNs Dana and Gladys, were also exceptionally kind and knowledgeable. The food was impressive! Catering staff were always so polite. Was kinda bummed that coffee was instant coffee(not a big deal tho). Overall, I am extremely grateful to the whole London Bridge team!

I was a day patient for a knee surgery. The hospital staff is absolutely fantastic and friendly, they are always there to help you and to answer questions. The food was good beside I was not able to eat it all (i had anesthetic side effects) and the facilities were immaculate! Thanks for making it such as smooth process.

I had a SPECT/CT scan and it was (virtually) painless and I was looked after briliantly. my only negative comment would bethat as there is a 3hour wait between the prep and the scan and the waiting room was not super comfortable for such a long wait,

Could not be in better hands. Had surgery under professor Andi Kavin and it could not go any better. Legend, absolutely professional and full of knowledge. The hospital team were exceptional. Margaret from the theatre (ICU) was exceptional too, her confidence and professionalism was second to none. Aldrin Reyes from the ward was also a true example of a real medical professional. I mentioned all these by names because sometimes it is easy to take for granted the little things that make a difference. A huge thanks guys.

Mr Petrou and the whole staff at the HSC were exceptional. The communication was awesome, the procedure faultless and the post-op care in the ICU and Cardiac ward were second to none. I felt my life was very safe in their professional and compassionate hands.

It's early morning, 3.50 AM I lost my baby here .My bay was in 6 months, and everything was normal. It's only a lower belly pain and gas issue . Pain was completely gone after 24 hours. After 24 hours, my wife called me and told me I am feeling pain again and again with a 5-minute delay. And at 3.50 AM I listened we lost our baby 😢 Even the doctors don't inform me. I am the father of the baby , and I have the right to know each and every thing. Doctors took the 13 ultrasound in 2 days, and they are not able to access the main issue of this pain . All doctors were done ultrasound,blood, and urine tests separately. But they are not able to know what we should do for treatment. At night, there is no way to enter the hospital . Today, I am very helpless. Even I can't meet my wife. I can't see her condition. I can't go to her 😢....... When I enter in Gynecologist ward at 8 floor There was not any doctor near my wife. She left her alone and went somewhere else. My wife is crying 😢 for help. 3 old ladies in uniform seated near the door but don't call the doctor. When I ask about the doctor ,then after 20 minutes, she comes and starts arguing with me . Even there is no one in the main reception in the gynecologist section . What is this ........ I never ever heard or seen this neglegency. I am also a medical technologist. I never ever saw this condition in any hospital. This is not a hospital. It's a death cell. Not professional doctors and other staff ,they are killer . Even they don't give us our documents or medical history. How can they take our medical treatment history ?

Amazingly forthcoming and caring service every single time. All the staff is friendly and eager to help. I truly believe that any negative feedback partially has to do with who's leaving it.

My father in law is still here in intensive care. I have nothing but good things to say about the nurses and doctors working here. He's been here for two weeks now, so it's not a rash judgment. Update: after three months of intense fight for his life, my father in law lost the battle. I still stand by what I said, these people did everything humanly possible to cure him and ease his pain. I wish they worked in my city and that my family and I have people like these in our time of need.

Prof. Samra, Dr. Gönül and Dr. Yucel in the IVF department are among the smartest and most knowledgeable doctors in Turkey after many experiences in Turkey. Gentle treatment, full explanation of the condition and good medical examination. The translator, Nourhan, is very cooperative and respectful. The hospital is clean and the nurses are good.

One of the worst hospitals i've ever been to. My deal is to pay 5129$. I made a liposuction and beared transpiration process.Bilal the translater he texted me telling that you will stay 1 or 2 days in hospital before moving to the hotel and the doctore will decide. He didnt mentioned that 2nd day is chargable. The doctor decided to stay 2 days. Then while im moving they told me that you should pay 650$. I was so tired and my small sister was with me. I paid and i decided to leave Istanbul on the spot. I changed my tickets and moved on. Is this a professional way that should treated your clients? And Bilal is not responses to my messages.

No one can say that thay had “great” experiences when you talk about a hospital, but Memorial Istanbul was absolutelybthe best. We had our yearly check up and the experience was fantastic. Sevice outstanding and doctors were the best. Thanks to Fatmira and Dije we felt loke in a hotel not in a hospital. Will go back there every year for my routine check up and i would recommend it to anybodybto do the same

It’s a bunch of frauds. I called them to know if my insurance covers my visit, they asked for the company of insurer, asked for my docs and replied “yes, we have agreement with them, come”. I came, and they said I have to talk to doctor first and then, after he prescribes the analysis I need (that is why I came), they will first ask the insurer to respond. It appeared that 10 min consultation would cost me 1.880 TL ($66)and no, they figured out my insurance doesn’t cover it so I just have to pay, after I agreed to talk to the doctor without knowing how much it will cost. WHAT THE SYSTEM IS THIS? It’s more than I paid in EU for analysis they really made, not just for talking. I regret my every minute and penny left there as I was just fooled, maybe, my bad I didn’t refuse to talk until I know the price.

Doctors and nurses were perfect. I could reach them anytime. Nurses were very friendly and helpful. They were cheerful. Doctors and nurses had the expertise of their jobs. I am really greatfull for the treatment I had and advice the hospital for any potential patients.

My experience was great , stayed for four days ,I have been looked after very well . Loved my doctor Dr Ercan Karacaoglu , he is an incredible person and great doctor , you can trust him your eyes shut.

A luxurious medical hospital with very professional translation Doctors speak English The staff is nice The hospital is clean and steril There are only some perfume scents in the reception that may cause allergies, but in the emergency door there are no perfume scents There are two pharmacies nearby There are all medical specialties Prices do not matter if you have an international insurance company They have agreements with most international insurance companies

I went there with my friends to congratulate my friend's mom who gave birth in that hospital and I can say that that hospital is a heaven. Everything is so clean and sanitary. Even the toilet was spotless that you could eat your dinner off that. The structure and design was well thought out as well. It was really luxurious. It was a beautiful place.

The best hospital I’ve ever visited. The doctors are very caring. They took very good care of me!

Comfortable provided with English translator for communication with Doctor and other staff.

The service are good & doctors are so helpful with patients

Very good and clean hospital but it is really too much expensive

The best hospital service in Antalya. Very timely service and very hospitable environment, very cozy wards equipped with everything required. The work of highly qualified doctors and nurses is just beyond the praise.

Terrible service. After paying a lot of money for consultations and analyses, complete ignoring of clients and complete disorder begins. You can't find the person responsible, they send you from one person to another until the working day is over and they just turn off the lights and send you home.

This hospital is horrible. I came as customer because my knee was broken. Nurses do the jobs like the amateurs. No medicine no operation the first week. Doctors in the orthopedic unfriendly and not very helpful. Hospital look like the have no employees. No communication at all and no expertise. Never again

Tşkler

Absolutely horrible hospital. They did a wrong surgery despite telling them over two months what my problem is, but nobody cared and made an unnecessary surgery in removing parts which were actually healthy and I have now a disabled feet. Nobody cares, can't even reach the doctor in the orthopedy, because according them the controll time of 10 days is over. Since when you measure your check time for a surgery thats your own responsibility and own mistake only 10 days. Be aware, the hospital and their management is dangerous for your health. Stay away.

Perfect

Memo

Aaa

RIP earthquake attack in Turkey

Very good and clean one . Well skilled doctors . Special thanks to Prof. Utkan Sevük.

The medical staff is professional, and I thank them for the good reception. The hospital is very clean.

Best service Best staff Best Hospitality

Great hospital with professional team 👌

I had a good experience in the hospital. Doctors and staff are helpful.

Top doctors, professional approach with a human touch.

All the tests and results were ready very quickly, in 2 days already had a conclusive consultation with diagnosis established and the plan for the next steps. Interpreter was also really good helping to translate and navigate. As an international patient I am very satisfied.

The best doctors , the fastest and quality services, translators, everything you need! They deserve everything for how they treats us, our healthy and lifes.

We tried to get treatment for a twisted ankle. Diagnostics were very tiring, we went to hospital multiple times and chased for the results. In the end they decided to apply casting to my wife's foot. The operators were terrible, they didn't check and see the scar on the foot before doing casting. After a day, we took the initiative and informed them about the scar. Their reaction and the fix was also terrible. After one week, my wife's foot started to get numb, she was in pain. We went to the same hospital emergency. The emergency doctor didn't explain anything, he didn't answer any questions although we insisted on multiple times. The cast was removed that day. After months my wife's foot is still numb! I will never go to this hospital again and don't recommend it to anyone.