Neuroblastoma treatment in 821 Oncology clinics worldwide

I had an appointment at 19.00 but waited for two more hours to visit the doctors, already checked each 30 minutes to the nurse for the appointment, and the nurses were very unfriendly & unsupportive. Very bad and unpleasent customer experience.

Overall great doctors and nurses, but extremely poor management. Especially when it comes to insurance payment, expect you'll spend at least an extra 1 hour to get your number to be called. If you need to be hospitalised, this is one of the hospital you need to stay away from, especially when it comes to food allergy. Perhaps they never put patients' food allergies in the system during their hospital stay. In my case, what allergies you have, that's what they going to feed you. Not sure what the purpose is, probably an extra bucks from allergy medications they'll prescribe, unless you starve yourself during your stay. On top of that, any treatments which requires insurance approval will be only submitted after 11:00AM, once a day. If it's emergency, you definitely will get worse while waiting or even loosing your life while staying in the hospital. The same story when you'll be discharged, expected to spend longer than 6 hours to finally be able to leave the premises due to their horrendous insurance handling procedure. Next time, think of other hospital options before admitting yourself to Eka hospital and its chain, unless there's no other private hospital in the area.

Located just on the street side and near to the toll gate. Relative small for its building and its parking area, but very crowded... therefore, be ready for long que and stuck each other. The service of the nurse and doctors can be categorised as good. It has several facilities like Lawson store, restaurant, and Puyo outlet. However, as there are so many people compared to its space, so you would see too many people pack in a limited space, you may not easily to move or can find a place to seat. The doctor is very nice in explaining and giving solution, he would give solution for non medical solution, so we can do it by ourselves without need to use the hospital services The specialist rate is around 400 to 500 K for consultation, beside there is administration fee of 60K too.. I went there to consult with specialist doctor for my kid. We had to register and fill online form before come, to get the slot appointment. When arrived, we need que to inform the front desk before go to the policlinic to have the number for the doctor.

Online appointment system practically useless since we are required to wait and register again before we can go to the poly. In addition, payment also takes long time even after being seated or called to the counter. The design or layout of the hospital is also very flawed resulting in low accessibility even for non-sick people. Don’t let fancy decoration fool you. This hospital need major improvement. EHCBB Should try to learn from Siloam hospital for this matter 🙂

This hospital is most comfortable hospital near my house. The staff very helpful and full of smile. Nurses are very kind to patients. And it has a clean environment.

I don't usually leave a bad review, but I gotta write this one — the ICU guy that was assigned in the 3rd floor was really such a jerk and very rude, in contrast with the other staff! In no million years way I would recommend my family, colleagues, and friends this hospital anymore — that is how offended I really am!

In conclusion, I appreciate the efforts of Eka hospital and their Nurse Manager in acknowledging and actively working to fix any shortcomings. This commitment to improvement is a crucial aspect of any healthcare institution, and it reflects positively on the overall quality of care provided.

Eka Hospital Pku the best! I’ve got medical treatment from dr. Chandra yg humble, informative and caring person, and also dr. Choky. Pelayanan nurse dan CC yg baik trs ramah. Nice to have you all

Good services and the staff wwere very helping, no need to wait when MCU progress

Comfortable hospital with nice attitude workers. Good job 🫰🏽

Really like the ambiences and all the high-tech tools. All doctors looks very professional as well. However, the waiting time is really pain! Appointment by 11am, but the doctor is not available. Hence, no one from the hospital informed, let alone check the reschedule possibility. I have to wait for the other doctor until 3pm-ish (which I totally understand for the on-the-spot patient SOP). However this wasting of time could be avoidable if they informed properly

The best hospital in Bekasi. Excellent service and building. All doctor, nurse, or administration is so humble and informative person. This hospital have comfortable waiting room or doctor room.thank you!

Extremely disrespectful nurse, talking loud where I am able to hear what she is saying, and I can hear the patient or family member telling her to calm down. Instead she was more concerned about being right as opposed to provide empathy, care and concentrating on the wellbeing of the patient. What I witnessed in the lobby on Sunday November 26th, made me embarrassed and uncomfortable and hope that my family is not seen by this nurse. She is a bully and knows she can get away with it. Slamming the door on a patient’s family, makes me sick to my stomach. Not listening to a patient in distress, is lacking skills as a nurse. I will report this with the department of health in France.

We had a really positive experience with this hospital. As Australians visiting who don’t speak French, I needed a bit of a guarantee to find a hospital where they could speak English. We’d been to another hospital and unfortunately the treatment didn’t help my husbands condition. He was seen quite promptly by a Dr and then a Specialist at the American Hospital and was provided with medication which thankfully started assisting. I think we were in and out within a couple of hours and the cost was surprisingly low that there’s not really any need to claim it back on insurance. I’m glad we found this hospital as we may have needed to cut our holiday short and fly home. Big thank you to all the staff there.

Thanks to the American hospital we obtained a speedy appointment for my mother. Top geriatric specialist, friendly staff. Some reviewers should go to some - not all - public hospitals .Lovely service, charming receptionists. Our specialist was flexible with appointment time despite us being delayed by transport. It is a bit costly but doctors do take time. Some very specific scans were covered by the French Social Security scheme though. I don’t know all departments but twice we had premium service and care. And finally, my mother was diagnosed accurately and treatment was put in place. With very elderly and incapacitated patients free wheelchairs are available. Porters and valet service staff are helpful. This makes a huge difference on arrival by medical taxi. No hospital is perfect and one is bound to encounter below par staff. And yes, France has a general shortage of medical staff, private or public… Eric Levéel

A bad nurses behavior even not a smile, not organized at all and in several departments which i deal with, as for the out patients clinics, internal admissions process- their policies are not clear- tr wrong directions as a patient you do not know your responsibilities , or your right they do not gave any medical expectations or procedural- by the way i did a surgery and this is another story to told- for nursing which is a disaster- as a one day surgery- the nurse came holding in her hand all of medications and stuff for doing blood analysis without a tray or gloves - for the operation procedure normally in any respecting hospitals- they always gave scrub - the nurse came at my room which had the number 124 - through the scrub ( in a package which a least something good) on the trash can and told to wear this ?! My way to the operation room is another comic story of none nursing medical procedure behavior- very bad experience- not recommend

Saudi German hospital is like a Chinese car which looks good on the outside and hollow on the inside. Orthopedic doctors are seemingly one of the worse departments in Cairo hospitals, very low standards, although the mighty tone, over confidence, ignorance is spread like soft butter on a toast. Not recommended unless you wanna stay in a hotel like hospital but with butchers as your medics.

I lost my grandpa who was the closest person to me in the ER, doctors are oblivious and ignorant, online it says to admit people with aneurysms to an OR asap yet my grandpa was in the ER for three hours and died there, i saw the doctors walking around fast having phone calls,what looked like they were freaking out because there is no surgeon or an available OR. Its so bad to lose someone like this. I am not mad at the hospital only but at this country. We paid 12k after with insurance covering 40%, so it’s about 20k. They spent one hour doing blood tests and another trying to measure his blood pressure because they didn’t trust their equipment, basically i can say if you have any serious emergency don’t go there, unless you don’t care about coming out. A side note google maps shouldn’t be where we post hospital reviews. But what can we do anyway in this country. It’s a lost cause.

As an Amerivan medical professional, I was in need of Emergency services. I had visited this hospital in the past so I chose to come here. Ultimately, I was admitted for surgery, which was scary being in foreign facility. But let me tell you something, the staff are AMAZING here. They ensured all my needs were met at all times, and even took the time to answer all my questions. Most do speak English.. The building is clean and the rooms are nice. A complete surprise was the food, it was high quality traditional Egyptian meals. I will recommend this facility to any family or friends who come to visit. I want to thank all the staff who cared for me, you truly are amazing people. May God bless your lives abundantly.

Excellent hospital service and quality

No time respect at all

Worst experience of my life. Nurses not only asked but forced baksheesh from us. Doctor was over 1 hour late, but they had 12 clients booked for thr same procedure at the same time. I didn't have a consultation pre procedure, I never met the doctor doing the procedure. The nurses asking about my medical history couldn't speak English so I prayed that the procedure, which as u der anesthesia would be OK. After the procedure they informed me I owed double the amount because calculations were wrong, the doctor didn't come in to see if I was OK, he sent his minion. For an International Hospital and supposedly a good one, I have had better patient care and doctor service at a local hospital. For the price of this experience I was highly disappointed

Worst service in a hospital ever. The hospital has a great brand name for what it one day used to resemble. Now, they just operate through that brand name not the actual service, care or help. You pay for an obligatory profile creation!!! EVEN IF you have had a profile created for you in the other "Nasr City" branch!!! "Because we share the same name but different management" -as the customer service agent said. You will always have to wait prolonged periods of times, whether you're in for an inpatient clinic, or even to enter the EMERGENCY room!! Heck! You even have to take a number to get through to the FRONT DESK!!! Unorganized staff, no customer care whatsoever, Worst nursing staff ever. And I'm pretty sure they teach all their staff how to frown in front of clients and patients. I also have been looking into their replies on the poor reviews here, they ask people to send their contact info. BUT NOT INCLUDING A CONTACT METHOD! How can any one "Send you" their info, without knowing where to send it or to whom?! I hate it there.

Really excellent service based on my experience with my wife while she was in the hospital. I would like to thank the respected medical team, especially Dr. Ahmed El-Manawy, Professor of Gynecology. I also thank Dr. Ahmed Desouky and the nursing team located in Unit 21

I think it would be the best medical option in Menoufia

One of the best hospitals I've been to

Very nice, clean and western standing hospital in the middle of nowhere, where you get all health care services in the same place 👍🏽

I would like to recognize Dr. Shahenda Ahmed from outpatient Pharmacy team as she is a very supportive person and putting the patient satisfaction as her first priority! She also made sure to educate me very well about the medicines and answered all of my uncountable queries with patience🥰

Eng mahmoud zahran I want to thank all the staff nursing and housekeeping administration Doctor's as well for caring and medication Dr walid kamal icu in charge and thanks for al Salam hospital

My name is Carmen Felicita Figueroa and I was in the  hospital from  August 10, 2023 through August 13, 2023.  The nurse Esraa Adel make me feel like her family in my stayed at hospital. Her care for patients are outstanding and her blessings hands can’t feel the needles at all.  Her charismatic is beyond excellence. I recommend her for any hospital in the globe.

Very bad experience should be closed its not hospital

Dr Ibrahim El Ganzoury is the best diagnostician, incredibly smart and credible, reinstates trust in doctors..Loads of gratitude and best wishes for continued success & wellness

Good medical service. The clinics are running almost throughout the day. Although the service is expensive here, but almost everything there is covered by insurance, and then you will get the service for a very reasonable price.

The medical team are very good from the Doctors to the supporting staff I was there for surgery and it all went well. They nurses makes you feel saved and in good hands the hospital environment very clean and well trained staffs and toilets so clean. Arab doctors, nurses and especially the staff at the international front office. God bless Arab contractors hospitals

The worst hospital with inhumane and brutal doctors. A word to doctors there "You may remember one day when you are dying what you did to your patients" if you are heartless and you dealing with patients lives just for business, then you are cheapest kind of inhumane and dogs are much valuable. Hate you all and wish you all the worst.

Working there ,i have a great wide experience in medical field working here as a gastroenterolgist and hepatologist in hepatology intermediate care .The hospital overall is very organised private hospital

My 6 years old daughter was hospitalized there and reveived excellent treatment.

As someone who unfortunately had to use the services of your clinic, I am appalled by the treatment. There is no price list, prices are given to users arbitrarily. The services of the nurse were charged, and not even a flasher was attached. Transportation services and if I didn't ask, they wanted to charge me. A very bad experience of a clinic that should definitely be avoided. The doctors and nurses are good people, but the management is thieving and over-bargaining. They haggle as if we were at the market.

NO ORGANIZATION AT ALL!!! Especially in the clinics area, very bad attitude, very rude!!!! ... I have never seen a dentist like Amr Taha Ahmed who has a bad attitude and one of the worst personal experiences with dealing with this doctor. It's my last time to visit and I won't recommend it to anyone..

Provides a lot of service with least resources ...need more support and care..

Good speciality in Tumer healing through microwave & radio frequency healing machines that i provided by my self to them which was purchased from Al Khalig Company, the bioneer and the best in the middle east for Sunar, Neuro Therm, Tumar burning and Nano knife Technology.

Great place and officers

Thank you for taking care of me for about 2 months due to knee surgery. I waited about a year and a half for the surgery to be performed by Dr. K. Fuji, an excellent doctor. Ever since he was broadcast on TV Tokyo's Cambria Palace, he has become a famous doctor among knee patients and is known for his very careful surgeries. I am very satisfied with the results. This hospital also seems to be famous for its rehabilitation department, and I received encouragement both physically and mentally. In particular, Mr. Yada, who works in the rehabilitation room of a general hospital, is very good at the treatment, and there were complimentary comments on Ameblo.

In mid-May of last year, I was admitted to the hospital for a complete removal of breast cancer by a breast surgeon, and I received great care. Although I live in the prefecture, I initially planned to have the surgery performed at a nearby university hospital. but… I couldn't find the doctor in charge, and while I was researching various surgical methods, I realized that the breast surgery at Kameda Hospital was an endoscopic surgery, and most of all, when I asked for a second opinion, the cancer consultation center I decided to have the surgery at this hospital because of the personality of Dr. Fukuma, the nurse in charge of breast surgery and the chief breast surgeon. I am very grateful to Dr. Fukuma and other outpatient nurses at Kamogawa for their help. I had to see Dr. Fukuma several times because the surgery was far away, but even though he was tired from seeing dozens of patients a day from the beginning, he continued to talk to me late into the night in detail about the condition of the disease and the surgical procedure. Even when I was hospitalized, he came to my room until late at night. Thank you for treating me in such a friendly and calm manner when I was really anxious and scared. Even though I didn't know much about cancer, she taught me a lot of things, and even though I wasted a lot of time, the detailed explanations made me feel at ease. I made an unreasonable request to have the first surgery done early in the morning, but I was able to have the surgery done before the doctor's appointment, so I am truly grateful to the doctor. Unfortunately, I was not able to see the doctor perform the surgery because I was under general anesthesia. (lol) The reason I chose Kameda Hospital was not only because of the endoscopic surgery, but also because there were many different doctors there, and I was able to call and talk to the nurses several times before the surgery, which made me feel at ease. It was my first time being hospitalized after getting sick, but the food was delicious, and I was able to enjoy the view of the Pacific Ocean, swallows, and surfers, which made me feel better after the surgery. In particular, there is a beauty salon in the women's ward, and I felt comfortable in the private rooms that required reservations. I would like to thank Dr. Fukuma, nurse Kawana-san, and Yoshida-san from the consultation center for their help. Cancer requires long treatment even after surgery, and for those who are considering treatment, there are Kameda Hospital in Kamogawa, Makuhari, and Kyobashi in Tokyo, so if you can commute, you may want to consider it...Also, before surgery In addition to MRI, there are excellent tests such as PET-CT. I am really glad that I had the surgery at this hospital. It seems that no one person has the same symptoms of breast cancer, so the surgical method and post-operative treatment will vary depending on the person, and the treatment will last several years, so please choose the hospital that suits you without regrets. I am currently undergoing post-surgical treatment and am indebted to Dr. Nashimoto, who also performed the same surgery on me. Dr. Nashimoto gave me a detailed explanation of the surgery and reconstruction before the surgery, which made me feel at ease. Thank you very much for your kind explanation even though you were tired until late at night. One year has passed safely, so I would like to write this to express my gratitude.

Very nice hospital with top surgeons and friendly nurses. The rooms are nice and some have a swell view of the ocean. There are busses that run from the hospital to various places in Chiba and Tokyo.

I use it regularly for obstetric examinations. Personally, I am satisfied with the male doctor's treatment and explanations. I get the feeling that the female doctor is irritated because she's in pain and doesn't seem to have any time to spare. Many of the midwives are overbearing, and the nurses are unfriendly and cold, so I hate every visit. Even if there's something you don't understand, you don't feel like you can ask for advice. Even if I could do the job, I don't think I'd be a good person.

I was admitted to the hospital to undergo surgery at an otorhinolaryngology department, but I felt uneasy about the quality of the nursing care (cooperation, response, and skill), so I canceled the surgery and was discharged the next day after admission. I have been hospitalized and had surgeries at other hospitals several times, but this is the first time in my life that I have felt so anxious at a hospital. As a result, I was only hospitalized for one day, but I had to pay a hospitalization fee of just under 60,000 yen. When I got home and looked at the bill, I was surprised to find that the bill included several ear medications that I was not prescribed to take after the surgery. It ended up being a waste of time and money as it didn't cure my illness. However, I have no choice but to undergo surgery at a hospital like this and entrust myself to a nurse who is difficult to trust. There were some things I was worried about before the surgery, so I asked her about it over and over again, but she always said, "It's okay." I had no idea what was okay. Finally, he said, "Do you care?" I ask because I care and I'm worried. I understand that you are busy, but I think you should give a thorough explanation and take appropriate measures as soon as possible, even if it is a hassle. I would like to ask you to remove any peeling nail polish before you start work. I seriously doubt its reputation as the ``best hospital in Chugoku and Shikoku.'' I can't help but wonder if that was a long time ago and things are different now. As for ward nursing, I once again thought that a large national or prefectural hospital would be better. *The photo was taken the day after I was discharged from the hospital.

A 5-month-old baby fell off a chair and had a swollen head and went to the emergency department at night. I was asked to fill out a medical questionnaire and when I went to hand it over, I was told to wait until they would call, so I was unable to receive it. However, when I told her that my baby had hit her head and was crying and that I wanted to speak to a nurse as soon as possible, the person at the reception desk said there were a lot of people around, as I saw around her. One point tension. There is a triage room, but it takes an hour and a half until you are called there. What is triage? Isn't it for determining priorities? I ended up waiting two and a half hours to see the doctor. I don't want to go there again.

Unable to pay in cash at the restaurants, this is a VERY odd decision made and should be recalled. Apart from that the hospital feels clunky and chaotic.

It is a renowned hospital in this area, good service, very familiar behavior to all.

I had a referral by my GP for a heart examination. It took them 2.5 months to book an appointment. When they did, they booked for a date 1.5 month later. Total 4 months waiting time. Ridiculous.

If I could give zero star I would. This is for the emergency service. I woke up this morning with pain in my right hip joint that gradually got worse to the point where I could not sit, bend over, or walk. I could only use the toilet standing up, and could not make any movement from that hip joint and leg at all. My whole leg would feel numb when attempting to walk. Around 10 pm the pain got so bad, I almost called the ambulance. I have been a nurse for 9 years in the hospital setting, I know something is very wrong. I took some pain medications and laid down for 4 hours to have the pain decrease enough to go to the hospital. Thankfully this hospital is across the street for me, so I thought I would use the little strength I had to walk over and be taken care of. The lady at the desk looked at me, checked me in, then called me back up to tell me the doctor will not see me because it is not an emergency. And gave me a list of doctors offices that I could go to. I was not given the decency to be seen or assessed by a doctor, or even a nurse. My hip literally feels like I have dislocated it. What is the sense of going to a doctor’s office when they don’t have xray or any imaging machines? This hospital/ and it’s staff should be ashamed of itself. I would not recommend anyone going here. You will not be taken seriously. I work at Erasmus MC, it is further away, but I will try my luck there in the morning. PS: I just moved to Netherlands a week and a half ago, and started work a week ago. My insurance has not yet been activated but I explained that I could pay out of pocket and had no issues doing so. I would like not to think this could have been a reason I was turned away. But my interaction with the receptionist and the questions she placed emphasis on has left me wondering.

I personally had a good experience. They treated me accurately. Thanks

Excellent hospital, professional and very nice staff.

A beautiful hospital in a beautiful city Padova

I was in Italy for vacation and had an accident which was not dangerous but would have ruined my holiday. The emergency room at Padua university hospital treated me anyways and the waiting period was absolutely okay. Thanks!

This place basically saved my life 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼👌👌👌👌👌👌👌 I saw hell but I had my Guardian Angels watching over me so I made it back. I heartily thank each and everyone and specially my surgeons. You are miracle makers and no god or goddess can replace that for me. Thanks a million 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼

AVOID - sat in emergencies waiting room for 7 hours with blood pressure 200/119 without being attended. The receptionists are rude and stated that since the pandemic more people have opted for private healthcare but the hospital won’t employ more staff. I showed my mum one video during the 7 hour wait where the video has literally 4 sentences and the skinny frustrated security guy ironically shouted at me from the other side of the room in front of everyone that no videos are allowed to be played instead of approaching us discreetly in a professional manner. My back is in so much pain from their poor facilities and waiting time that I shall have to book an appointment with the physio this week. I believe that the national health care system hospitals have higher standards than this private hospital. Awful, like someone said in the reviews a few weeks ago, I will go to IMED in Elche in the future. I also saw people who have private healthcare insurance being left until last and people who had to pay upfront were given priority.

Clara in Patient Care is very helpful. She is kind and sympathetic. She managed to get me an emergency appointment when I was struggling with pain and needed to see a consultant urgently. A really lovely lady. Thank you Clara.

I went to the Hospital a couple of months ago. At the reception desk I felt a pleasant attitude towards myself as a client; the administrator Karina served me. Everything is prompt and attentive. I really enjoyed my visit to this Hospital.