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Thank you so much for everything you do for your patients. It was a long wait but everyone was kind and kept informing us of wait times and set expectations appropriately. It's such a tough job but you guys are really amazing. I can't say enough kind things about all of you.

Although we are in zone for Middlemore Hospital, we have travelled to the birthing unit here twice. The birthing rooms are clean and tidy. The staff are very helpful. You have your own dedicated nurse while you are in labour. The nurse does an amazing job taking care of the birthing mother throughout the entire process. There are family rooms, and tea facilities for spouses and extended family. We also went to the Tamaki ward for after birth Care for two nights. They have sleeping arrangements available in the room for your spouse. Staff in this ward were fantastic and helpful. Again there is a family room and communal kitchen. Overall the hospital is pretty up-to-date and tidy. My only concern is parking. The car park tends to get full quite early and the parking fees are astronomical. If you are a genuine patient, you should be offered some sort of parking subsidy.

Thumbs up for all the doctors and nurses of Ward83! My dad stayed at room 3 of the high dependency unit, so touch of how hard all staffs taking their duties and so proud of your job and the kindness and loving heart!!

Fantastic place to have surgery done - the staff are friendly, the hospital well equipped and you know you’re in safe hands. Delicious meals too! Thank you to Mr Fred Phillips, Anna, Jenny, Gorica, Maggie and the many others behind the scenes for what you do!

From the Receptionist, to the Nurse's and Specialist, and being apprehensive about the procedure I was to undergo, was put totally at ease, and was listened to and treated with the upmost care. Thank you for the wonderful service and care shown to both of us. Regards Barbara (Barb) Sharpe

My partner has been waiting nearly two months for a specialist recommendation letter from Anup George. We have called around 5 times, emailed 3 times and have received nothing. Not good service for someone with a life expectancy of 10 years at 27 years old.

I hade a spine surgery 2 days ago. Thank you Dr Barnes a fantastic job. and Dr Graham .thanks all hard working nurses, they are very friendly, and always look after me. It was absolutely 5 stars

Excellent service and very satisfactory! I had an open heart surgery here and I feel like home . Everyone who works there take good care of me and always there when needed. Thank you for your service ❤️

Had hip replacement surgery and Mercy made it an absolutely top experience. Thanks so much to the nurses, surgery team, physio, caterers, cleaners. Everyone made the procedure as painless as possible.

I had and continue to receive a wonderful service. The surgeon Paul T explained the results, the next steps. His PA is prompt in responding to questions. The surgeon, PA and nursing staff are flexible, put me at ease. Never felt rushed. The facilities are what you would expect from an independent health provider. I cannot find fault with the staff as you walk off the street and the facilities.

Excellent hospital with great teamwork and service. I had knee arthroscopic meniscectomy surgery to fix my torn meniscus. Superb surgeon and anaesthetist. The hospital staff was excellent; they were friendly, helpful, and constantly available when needed. The food they served was excellent. A big thank you to Mr. Marston and his team, the anaesthetist, nurses, physiotherapist, and everyone that supported me during my stay. Thank you very much for looking after me! God Bless.

Lovely reception staff, lovely nurses and wonderfully professional consultant. Had to wait many hours for surgery without food or water but that sometimes cannot be helped, as surgery times vary so much patient to patient. Very clean with a nice waiting area too for relatives. Would recommend this hospital.

Got seen very fast for a simple broken ankle. All the staff were super nice and professional. Couldn't have gone better. Other than the broken bone part.

Absolutely amazing staff. Every single one of them. The nurses are wonderful especially Sheridan or Sheri as we called her. She is one of the best nurses I dealt with. Sharon is also a wonderful nurse. The surgeon Dr Segar is the best around and the anaesthetist as well. The best hospital I've stayed in. Big rooms, great food and lovely staff.

I went To this facility. For A asthma attack that was Induced by A infection The wait time was very long though. This is understandable as they were Short-staffed. The nurses were lovely. And took good care of us. The issue I came across. Was the doctor? At this point I had been Coughing to the point of not being able to breathe and almost throwing up for 2, maybe 3. Hours The nurses moved me to a room by myself so I wouldn't disturb. Other patients? But when the doctor finally arrived. She looked at me with a raised eyebrow. And accuse me of faking it. I was In shock Not 5 minutes into talking to the doctor. She says "Your coughing has picked up a lot since I came here." She called it convenient. She sat there looking at me not giving me Instructions But she did give me a asthma inhaler. Something a nurse had already done. She proceeded to interrogate me. And ask me what I was trying to skip out on. This was because I had asked for a medical notice To give to my strict school. This blatant disrespect completely ruined The experience I was already exhausted from a being late. And having coughing fits every 5 seconds. And then I had to deal with that. To be honest, it seems like a decent facility. I think I just got unlucky with either a too tired or too unprofessional doctor.

Shout out to Ward One. Spent two days there after surgery. From admitting to discharge everyone was knowledgeable, capable and kind. I found the rooms were amazing, far exceeded my expectations. Special acknowledgement to my nurses who went above and beyond.

Its an amazing 👏 hospital. I had day surgery and all the staff treated me with great care and respect. I was always updated on what was happening and how long each process would be. Food was yummy too 😋. Tip: they usually give out WIFI password at admission but if forgotten, just ask and they'll share.

Not the first time I've been in here but as previously even though it was for an operation all the staff right through from reception to orderlies, nurses, doctors and anaesthetists all made the experience stress free and even, although it might be a strange thing to say, enjoyable. You all do an amazing job. Also a big shout out to the cleaners and sorry if I've forgotten anyone. Thanks so much. Cheers, Peter.

I was here for my first operation. I was a bit nervous, but all the staff made me feel at ease. Couldn't fault a thing. Operation went well, aftercare all organised.

I couldnt have asked for better care from the time i arrived until i left. Staff right down to kitchen were so kind and professional. Thankyou so much.

I have just got home from a 3 night stay at Southern Cross Hospital in Wellington after a scheduled operation. I was blown away by the skill, care, attentiveness, professionalism, kindness and generosity shown by ALL the staff. It was very conducive to facilitating a fantastic recovery. The food was wholesome & delicious and I wanted for nothing. They were welcoming and relaxed as other family members visited and I am so grateful to have had the pleasure of such fine care...and very pleased I didn't cancel my private health insurance when I was about to need it the most! Thank you all :)

Fantastic service from the time we walked in the door on Friday… admin staff, Nurses, surgeon, anaesthetic doctors, I can’t thank you all enough for your wonderful care!

It depends on the staff you get as to how you are treated. I got barked at by the cook who I seemed to annoy as I’m lactose intolerant. The wait of 5 hours for surgery is not appreciated

An incredible group of dedicated people. The level of care and support is absolutely outstanding.Thankyou to the surgical team and the nurses who administered my care in such a professional caring manner. Many thanks too to everyone who had a part in my recovery. Best wishes.

Would like to thank all the staff at Southern Cross Rotorua for the amazing care I received while there for a Left Hand Hip replacement. Thankyou all very much.

Absolute best service and care taken with me. I had my gallbladder removed here and the service from the moment I walked in the doors to the moment I left was the absolute best. Every person there gave me such extreme care. Not to mention it didn't feel like a hospital but a warm environment. The food is remarkable and the rooms are so so warm. Best experience!!! Thank you to the amazing staff and surgeon!

Just checked out, didn't want to leave😂. Everyone was amazing great service, got the correct hip 😂and the food was on point. Thank you so much for looking after me.

I had key hole surgery on my knee Friday 27 October 2023. Level 3 What an amzing group of medical professionals. They took such good of me. They went above and beyond in making sure i could understand what was happening. In theater they made sure i could lip read (as i am profoundly deaf) Thank you Level 3 for your excellent service. And to my nurses who cared for me with A+ care. From Carina Eco They

5 stars ain’t enough for this place. Had surgery here years ago and a recent one 2 months ago for my mum. Their staff is what makes this place different from others plus their facilities and cleanliness are top notch. Staff always attentive, accommodating, and takes care of you the moment you walk in that door until the day you’re released. Amazing!

A great choice out in East Auckland. The staff provided all the required information prior to the day, so we had the required information. Plenty of free parking outside, with a 5 min drop off/pick-up area too. Reception is on Level 3 via the elevator and they had a cafe and pharmacy on Level 1, which is handy, as you can pick up your medications also. Staff are really friendly and look after you

Despite clamoring for treatment from this public health institution for over a year, a Brazilian woman named Wilqui Dias has so far only received a prescription for palliative medication and, as she does not receive proper treatment, is suffering a lot of pain. Please God, help this woman 🙏

On 21.01.2023 I had broken my arm. I paid 4000 krons to this hospital but till now I dont get my Bill so I can get this money from my insurance.

Visited here on 13th March 2023 as my mum had wrist fracture. Overall it was a good experience. Dr Dana and her team, emergency department staff and x-ray staff were very professional and helpful. They did tell us where to make the payment. However, the amount to be paid was a bit confusing. Regardless of what the doctors did, the amount were the same for the first day and following day. If you need immediate assistance, go to their emergency department (legevakt) instead of the main entrance. Search for "Tromsø kommunale legevakt" on Google map.

Such an amazing and cosy place. The stuff is also incredibly nice and helpful, everyone is polite and patient :)

Incredible professional and nice doctor. I recommand it 200%!!!

Short wait, on time, polite and friendly nurse - horrible test (but that IS the test - so would be horrible anywhere) a but effectively and expediently performed - can’t ask for more to be honest.

A hospital that has everything there. You are well taken care of when you need it there.

Unnecessarily long waiting time. All too bad.

I'm very pleased. A great team who took good care of. Thank you

Fast crockery, humble and upstanding staff at the emergency room and fantastic follow-up in, with and during treatment at Narvik

Despite clamoring for treatment from this public health institution for over a year, a Brazilian woman named Wilqui Dias has so far only received a prescription for palliative medication and, as she does not receive proper treatment, is suffering a lot of pain. Please God, help this woman 🙏

Ok

Don't ever come here if you have emergency even if it's near , especially if you use bpjs. Not only they lack equipment for emergency, they also treat bpjs patients badly. An acquaintance died due to them leaving her to the side and she died from her coma , just because they need to "process" her bpjs. The service is also notoriously bad.

Good

Only visited my friends

I had an appointment at 19.00 but waited for two more hours to visit the doctors, already checked each 30 minutes to the nurse for the appointment, and the nurses were very unfriendly & unsupportive. Very bad and unpleasent customer experience.

Overall great doctors and nurses, but extremely poor management. Especially when it comes to insurance payment, expect you'll spend at least an extra 1 hour to get your number to be called. If you need to be hospitalised, this is one of the hospital you need to stay away from, especially when it comes to food allergy. Perhaps they never put patients' food allergies in the system during their hospital stay. In my case, what allergies you have, that's what they going to feed you. Not sure what the purpose is, probably an extra bucks from allergy medications they'll prescribe, unless you starve yourself during your stay. On top of that, any treatments which requires insurance approval will be only submitted after 11:00AM, once a day. If it's emergency, you definitely will get worse while waiting or even loosing your life while staying in the hospital. The same story when you'll be discharged, expected to spend longer than 6 hours to finally be able to leave the premises due to their horrendous insurance handling procedure. Next time, think of other hospital options before admitting yourself to Eka hospital and its chain, unless there's no other private hospital in the area.

Located just on the street side and near to the toll gate. Relative small for its building and its parking area, but very crowded... therefore, be ready for long que and stuck each other. The service of the nurse and doctors can be categorised as good. It has several facilities like Lawson store, restaurant, and Puyo outlet. However, as there are so many people compared to its space, so you would see too many people pack in a limited space, you may not easily to move or can find a place to seat. The doctor is very nice in explaining and giving solution, he would give solution for non medical solution, so we can do it by ourselves without need to use the hospital services The specialist rate is around 400 to 500 K for consultation, beside there is administration fee of 60K too.. I went there to consult with specialist doctor for my kid. We had to register and fill online form before come, to get the slot appointment. When arrived, we need que to inform the front desk before go to the policlinic to have the number for the doctor.

Online appointment system practically useless since we are required to wait and register again before we can go to the poly. In addition, payment also takes long time even after being seated or called to the counter. The design or layout of the hospital is also very flawed resulting in low accessibility even for non-sick people. Don’t let fancy decoration fool you. This hospital need major improvement. EHCBB Should try to learn from Siloam hospital for this matter 🙂

This hospital is most comfortable hospital near my house. The staff very helpful and full of smile. Nurses are very kind to patients. And it has a clean environment.

I don't usually leave a bad review, but I gotta write this one — the ICU guy that was assigned in the 3rd floor was really such a jerk and very rude, in contrast with the other staff! In no million years way I would recommend my family, colleagues, and friends this hospital anymore — that is how offended I really am!

In conclusion, I appreciate the efforts of Eka hospital and their Nurse Manager in acknowledging and actively working to fix any shortcomings. This commitment to improvement is a crucial aspect of any healthcare institution, and it reflects positively on the overall quality of care provided.

Eka Hospital Pku the best! I’ve got medical treatment from dr. Chandra yg humble, informative and caring person, and also dr. Choky. Pelayanan nurse dan CC yg baik trs ramah. Nice to have you all

Good services and the staff wwere very helping, no need to wait when MCU progress

Comfortable hospital with nice attitude workers. Good job 🫰🏽

Really like the ambiences and all the high-tech tools. All doctors looks very professional as well. However, the waiting time is really pain! Appointment by 11am, but the doctor is not available. Hence, no one from the hospital informed, let alone check the reschedule possibility. I have to wait for the other doctor until 3pm-ish (which I totally understand for the on-the-spot patient SOP). However this wasting of time could be avoidable if they informed properly

The best hospital in Bekasi. Excellent service and building. All doctor, nurse, or administration is so humble and informative person. This hospital have comfortable waiting room or doctor room.thank you!