Anterior cruciate ligament (ACL) injury treatment in 416 Orthopedic surgery clinics in Europe

I had a lipoma on my shoulder, close to the size of a ping pong ball. Dr. Ember did the surgery.Him and his team were great! During the surgery he told me what he was going to do, so I was prepared . They were asking if I was okay the whole time , and the assistant held my hand through the surgery. I am very thankful to Dr. Ember and his Team for taking such a good care of me. I was super nervous and their caring kindness made me feel safe. The Clinic is very nice, it is in a beautiful environment on the Mecsek Hills. The receptionist ladies were super polite , professional and helpful. It is great to have a Clinic like this in my City.

COMPUTER SAYS NO. I have never met such indifference as in this clinic. My wife and I went to this clinic because my wife had palpitations (heart ritme failure) several times in the night and in the morning. She wanted to see a docter for a checkup. We went to the Davinci Clinic in Pecs. At the reception three women were talking. One of them sat behind a computerscreen. Although we said hello in Hungarian, they took no notice of us. After a few minutes the woman behind the screen turnen to us and asked what we wanted. I asked her if she understood English. Yes, she said. We told her the problem, but I had to translate the word "heart" in Hungarian (Szív) for her first. Then she looked at the screen for a while without saying anything or asking anything and said: "You can get an appointment next week". I was stunned and said: "My wife has a problem with her heart!" She didn't respond, looked back at her screen and said, "You can get an appointment next week." We went never to go back there again. Typical example of "Computer says NO"

A lot of assumptions without reading medical files. If they have no knowledge about a certain illness they call it 'non existing'. Not willing to help or advise. Not respectvol at all towards patients. Paying them for this garbage is just a waste of money.

1 star only because the examination took place. The appointment was scheduled for 3.50 p.m.... The lady told me to arrive at 3.30 p.m. and I went in for the examination at 4.20 p.m.... no information about the delay... no help and no information during registration and how to fill out the documents... .

I would like to appreciate the incredibly wonderful warm ladies at the registration desk on October 27, 2023, working at 6:30 p.m. Thank you We need such people in this crazy world.

I wholeheartedly advise against visiting Mrs. Zofia Jamrozik-Kruk. The doctor is so rude that it's not worth talking to. The whole visit had a very pretentious tone, and let's not forget that we come to the doctor for help, not as specialists who should know everything at the door. The irony with which the conversation was conducted and the final lack of diagnosis, and all this for PLN 200

Worse Possible Care Provided: I chose Medicover for my Child Birth Due to below reason. 1. Language Barrier: Medicover People Speaks English so it should be easy. 2. Reviews and Facility : With 1st visit you will be impressed with the facility and I aggree facility was good. What Was good: 1. Initial Checkups to check baby heart Rate. 2. Few Nurses(I can count on fingers) which were really good and served really well (be it Delivery or after care) 3. Alertness of Pediatrec Doc: Thanks to his alertness we caught hold of my baby's sickess at very early stage. What was worst: 1. Except one Nurse : No Nurse speaks English in Baby Care Department and except few no nurse speaks English in mid wife section Inspite of knowing that neither me and nor my wife speaks Hungarian : Out of 3 nights Spend: for 2 Nights there were none of nurse were speaking English and my wife had to make them understood using google translate and that too her already painful condition. 2. Food Quality: Worst possible food is given for vegetarians. One on hand doc was saying to avoid food which could cause gas and on other hand Gaseous foods are being served from Medicover! 3. Here comes my worst nightmare which is still not stopped: My wife's sutures were not done properly and got infection in 2 weeks. for that Medicover re did them again(At Medicover cost) at 3rd week and after that start charging us for control appointment(2 times) and by that time Medicover just wanted to get rid of this case and finally doc said every thing is ok and come back after 3 months but my wife is still in pain so looking at such behavior from medicover we had second opinion and seems there the sutures done for second time also is not done correctly and there is gap and now it might need to lead another round of sutures. So in the end my wife's medical case is ruined by Medicover so I would put second thought for people who wants to go for them and inspite for paying an hefty amount of 800K HUF we are still doing rounds of hospitals just because team in medicover could not do their job properly !

I'm from the UK and had a hysterectomy operation done in Budapest. The operation was carried out in the utmost professional and skilful manner. I couldn't have ask for a better treatment or outcome. The staff were friendly, professional and attentive. I'm very grateful for the first class service I received.

I traveled almost 4 hours to get to the Medicover for my appointment, from Baranya. And waiting 10 minutes for me, because I was in a traffic jam, was clearly too much for this doctor. We even called to warn we would be 10 minutes late and the reception told us then it wasn't a problem.. Wouldn't recommend...

I recently had a consultation at Dr Rose. I was told several times before going in for the examination that the price is 210 EUR. I even confirmed at the reception again before going in. After the consultation I was told it is now 360 EUR as the doctor did an ultrasound. I did not ask for this extra test nor was I told during the consultation that this test will add an extra cost to the agreed 210 EUR. After querying this I was told that I should’ve asked what my consultation includes as it’s my first time at the hospital!! I find this very bizarre as I book for what I need and confirm the cost before and they just take it upon themselves to add extra tests without asking the patient first and then request payment as the test is done now.

The ENT missed everything possible to miss .. probably bc he barely looked into my nose and mouth due to being scared of covid which is utterly reliable but he accepted patients yet I had my covid test so I refused to pay a penny more than 210€ which I assumed will take longer than what I had... missed my sinusitis in 2022, constantly felt ill and since the ' prestigious dr rose said nothing is wrong with my nose or throat ' I went to everywhere else..ended up having GERD from post nasal drip for months ....literally the ghettoest place for hight price..the view is beautiful but that's it...

I had an eye issue (retina) and Rose was the only place in Bp. willing to give me an eye specialist appointment. Excellent eye exam, assured me that I can safely travel back to the US for further treatment..

I had a gastric sleeve procedure at that clinic almost a week ago, and the entire experience has been excellent. From the initial contact before the operation to its conclusion, everything was impeccable. The clinic itself is spotless, and the care provided by the nurses is unparalleled. They are extremely attentive and warm, ensuring I felt well-taken care of at all times. Their professionalism is evident, and it's clear they adhere to European protocols, underscoring the clinic's quality. Every staff member's attention towards me was top-notch. I couldn't be more satisfied. Now, almost a week post-operation, I feel wonderful. I haven't experienced any discomfort beyond what's expected, and everything is progressing smoothly. If I ever need another surgery in the future, I wouldn't think twice about returning to KCM. Thank you Sara for your care and my love to all the nurses who have cared for me, they have all been very sweet to me!

I recently had reconstructive surgery at KCM Clinic, and I can’t express enough how grateful I am for Sara’s incredible care and support. Her proficiency in English, a rarity in a primarily Polish-speaking environment, immediately put me at ease. But it wasn’t just her language skills that stood out; it was her warm smile and genuinely friendly demeanor that truly made a difference. From the moment I arrived, Sara consistently checked in on me to ensure I was comfortable and had everything I needed. Even when her shift ended, she made sure I was left in capable hands, reflecting her commitment to patient care. Remarkably, Sara took the extra step to message me during my entire stay, including post-surgery, to check on my well-being. Her compassion isn’t just reserved for individual cases; I witnessed her interacting with other patients, where she displayed the same level of care, warmth, and humor. It’s evident that her attitude isn’t just professional; it’s profoundly human. I firmly believe that Sara’s hard work, attention to detail, and compassionate care significantly contributed to my successful recovery. I sincerely hope this review not only serves as a testament to Sara’s excellence but also leads to the recognition and promotion she so richly deserves.

Five months ago, we sought healthcare services and were requested to make an upfront payment of 9000 EUR. We complied with the payment. Additionally, an administration fee of 200 EUR was mentioned in case our travel plans changed. Regrettably, circumstances prevented us from traveling to Poland for the medical care. Despite this, the hospital declined our refund request and intends to retain the full 9000 EUR, despite not providing any services. Our attempts to contact them by phone have been unfruitful. Based on this unfortunate experience, I cannot recommend their services. I'm now considering escalating the matter to the Ministry of Health in Poland and prominent news agencies

It's been 2 weeks since my spine surgery at St. Hospital. Wojciech in Poznań. I was operated on by Dr. Piotr Winkler, neurosurgeon. It is really very good, the back pain is gone. I am very grateful to the doctor and the entire hospital staff for the excellent care. I recommend👍

Extremely unprofessional, long waiting time, can't help arrange anything

They are not inclined to help!

The boy was admitted for knee arthroscopy - the center confirmed the date, having the equipment ready. He showed up on the scheduled date and before the surgery he learned that there would be replacement equipment - it turned out to be broken. Completely frivolous approach to the patient, lack of respect for the patients' time and health. The ladies at the reception were unfriendly. I DO NOT RECOMMEND!!!

Ladies at the registration desk on vacation 32 minutes no one answers the phone I'm the first in the queue, when I'm there I call and check when registering there is no one the lady is sitting doing nothing I call and no one answers the phone I wish you good luck, I made an appointment with esculap and that's how customers are effectively discouraged

I was very sorry to be treated at the registration stage. Most of my family uses the services of the clinic. Today, when trying to register, I was informed that I would not be accepted because I am a new patient. I didn't even get an offer to wait for a longer period. So I warn you, if they accept you, and then you want to take your child there, they may refuse you on the grounds that the doctor forbade admitting new patients.

Marika Schröder top professional, friendly and skilled, warm recommendation for skin laser treatments. The other staff are also very friendly and do their job well. I have repeatedly received nothing but excellent treatment at Laser Tilka. Thank you very much😊🙏

The surgeons are professional, friendly and consider everything. The nurses are friendly and professional, natural and cheerful. I warmly recommend❣️Hkaiken well

The doctor did not listen to my wishes at all, so the procedure will not be done at their place. The doctor in question is certainly a good teacher, but meeting a client is so much more than "talking and loving your own voice". My problem has been going on for a few years now, and I still haven't found a person who isn't insecure and "afraid of complications during anesthesia".

Fantastic experience on two seperate occasions. I saw the Dermatologists and had bloods taken. Professional and friendly staff. I highly recommend their service.

Posting on behalf of my unwell partner, Helen. I had an email on 21st September cancelling her appointment in the ‘long covid clinic’ (she doesn’t have long covid…) and assuring a deposit refund in due course. It’s now two weeks later and no sign of the refund, which is not an inconsiderable amount of money. Very concerned about why they can’t seem to access our money (and other peoples by the look of it) to return it to us. We also thought it very bad practice that the cancellation email was a ‘no reply’ address and they don’t appear to have another email address. I have contacted them via their website contact form but of course have received no reply. I will now be contacting Citizens Advice regarding how to progress with this issue. In Conclusion: BEWARE.

This clinic is appalling. The only good thing about this clinic was the doctor who I saw who has now left - speaks volumes! My appointment was cancelled weeks ago and I STILL haven’t received a refund. I never received a copy of the doctor’s letter and neither did my local GP surgery which is partly what I paid for in my initial fee.

From the moment I arrived to when I left, the staff were amazing and I was made to feel so relaxed and comfortable, I was treated with such respect and dignity throughout my stay. The staff were wonderfully attentive, especially Ann Marie. From reception, porters, catering, cleaning, nurses, anaesthetist, surgeon, etc...everyone was fantastic and made my hospital stay a very pleasant experience. Wonderful staff, wonderful hospital.

I had a routine apt at the hospital today - I was greeted by a receptionist called Tina extremely polite and helpful she confirmed my appointment and advised that my consultant was on schedule, she advised I could help myself to coffee and I would be called shortly. After my appointment with my consultant - a very down to earth engaging and informative gentleman, I spoke to Wendy on reception - again extremely helpful and courteous lady who arranged a 8 week follow up appointment. The experience was smooth, to time and straightforward - thank you all.

Husband in for hernia op 26/10/23. Excellent care, especially (my outsider's view, only being there for several hours over 2 days) from Sheila and Sarah. Their patent experience, kindliness tempered with a no- nonsense approach to the tasks in hand and thorough good-humour made his stay a great deal less unpleasant than it might have been. Of course, those who passed in and out doing their duties; doctors, nurses, etc. were also very good and tirelessly upbeat. Not a grim face in sight! If I did emojis, there would be a line of happy faces. May I stay a day to test-drive and enjoy the well-balanced, toothsome food on offer! Thankyou all! Job for the Maintenance Team. Shower in ward 102 looks fine - all nice and clean. But from the inside, once the door has been slid shut, one sees that the silicone (whatever!) has badly perished and water gains free access to under the shower pod floor. Nice for fungi! Dive in chaps and get it sorted but not a la the railways!

I've just had a stay in Goring Hall Hospital for a hip replacement. The surgery was a huge success, and the level of care from everyone has been second to none. The rooms are private and very comfortable, the nurses are all amazing, and then the catering service from Granny Vivian is the icing on the cake (so happy and friendly, and each course served individually to ensure the food is fresh and warm)

Sally and Stephanie were both very professional and very friendly. Treated me as a normal intelligent human being, which was appreciated. And the blood test was sensitively done!! Thank you I can’t see how to write another review! So am adding to this one. Had my hand surgery yesterday, and it was made almost enjoyable! Lizzie was great and looked after me without fuss. What can I say about Granny Vivian?! Everyone needs a Granny V. When I said how much I enjoyed her tea, she brought me 2 more (very welcome!) mugs. Just delightful ❤️

I've recently had a knee replacement at Goring Hall Hospital. Whilst on my stay on the ward I was served my evening meal by Granny Vivian from catering. What an absolute delight this lady is. So thoughtful and caring to the extent of bringing the starter out first and following with the main course so it didn't get cold. She had a wonderful smile on her face but still remained very professional in her service. An absolute joy.

When I first came to this hospital, I was unsure of it as it is very small, a little dated and the car park is tiny. I have visited on six separate occasions now and the thing that sets this hospital apart, is the people who work there. They are exceptional. Everyone is efficient, kind and goes the extra mile to look after you. Today in particular, Marble, a member of the nursing team, took such superb care of me, I’m incredibly grateful. There had been a mix up with my paperwork by the consultant team but it wasn’t an issue at all, she quickly resolved the matter for me, going above and beyond, to make sure I could have the tests needed and my journey wasn’t wasted. She took such lovely care of me and was incredibly kind. What I also observed was that Marble was showing a member of the front desk team how she was resolving the matter so that they knew how to help patients in future-this natural, on the job training, striving to help the current patient but also making sure all members of the team can help future patients is what makes the level of service in this hospital so strong. This hospital is now my primary choice when my insurance company refers me, purely based on the wonderful team and individuals like Marble who make each visit so seamless.

The staff were friendly and hospitable. Was a nice time though the wait was long they took their time to explain the reason why it was that way and it was understandable. Good and efficient service.

One of the very best experiences I have ever had (at the Sudbury Eye Clinic, Brent Community Ophthalmology Service) even when compared to private facilities. The reception and nurse staff are second to none. Starting with a 2 day reminder for the appontment to booking the follow-up. Very clear with the process and triaging, initial checks, etc.. My appointment with the surgeon and her explanations and support were brilliant. Excellent all around. Thank you!!!! Wish all engagements through the NHS were similar.

Everything was perfect nursing staff very friendly and helpful. The ladies who arrived with tea and toast and also lunch were so friendly too. Thank you all for your care and attention. Merry Christmas to you all.

Highly recommended! From my first initial consultation with Mr Nicol who was extremely helpful and nothing was an issue to getting my surgery done. When arriving at the hospital in the morning I was welcomed and put at ease instantly. It was very reassuring and helped calm my nerves that Mr Nicol popped in prior to the surgery and explained what the procedure would involve and answer any questions. It also helped Andrew the anaesthetist popping in beforehand to chat things through. The staff are all very friendly and helpful from the admin staff, catering staff, domestics to the theatre staff , physios and those on the ward. There are too many amazing staff to mention individually but a big thank you to Donna in recovery and Lucy on the ward. I wouldn't hesitate on recommending anyone to use King's Park Hospital. Definitely 5 stars and higher if there was the option!

As someone who has never had surgery before the guys at Kings Park Hospital put me at ease right away. From the moment Emma met me to show me to my room Emma calmed me down. Hannah looked after me also and continued the great care keeping me at ease at all times right through to walking me to theatre and then the after care. The surgeon and anaesthetist both visited me prior to the op and again explained everything and had me in good spirits going into the op which for someone who was terrified of this day they done exceptionally well. Walking into the theatre everyone was so nice and helped ease my fears. The whole team who looked after me deserve a mention but there were so many. I wouldn't have any hesitation using Kings Park Hospital again should the need arise and would definitley reccomend them. Great service, great team keep up the excellent work. And the foods great too!

Everything about my experience at Mt Alvernia Hospital was first class. All the nursing staff were brilliant - very professional, caring and thorough. Nothing was too much trouble. The hospital was spotless.

I want to share my experience at Mount Alvernia hospital. I have been cared for by sister Daniela who has been truly first class in every aspect of my care. She is caring and knowledgeable and took very good care of my wound. I can’t recommend her highly enough.

Had a caudal epidural at this hospital yesterday. The care and attention that I was given from start to finish was exceptional. All staff, from reception, catering to nurses and theatre were wonderful. So kind and genuinely caring. Have been to this hospital 3 times now and would absolutely recommend it.

What a fantastic experience. I attended the Sarum Road Hospital for a full left hip replacement in September 2023. Communication from the hospital was excellent. My pre-op assessment was easily arranged and went smoothly. My consultant, Mr Hartwright was brilliant. He fully explained what would happen and made sure I had no worries. The operation and follow up consultations went really well. My stay at the hospital was very comfortable and I was looked after really well by all the nursing and other staff. Following my operation I undertook physiotherapy. Jen was brilliant and took me through a series of exercises to strengthen and mobilise my new hip. I'm sure she made my recovery so much quicker. Overall my experience at Sarum Road was fantastic and I wouldn't hesitate to recommend it to my friends and anyone else should they need treatment.

I feel I was looked after very well. A great surgeon, doing a hip replacement, and I recovered very quickly. The 6 months physio that you get as a paying patient gave support and encouragement..

I was very impressed with the service and the team. I achieved everything I wanted to achieve and found it very helpful having personal physio goals. Ashley helped me to stay focused when my motivation was low! Thank you

Recovering from a total knee replacement and could not have been in safer hands than at Beardwood. All the nurses who looked after me were a credit and nothing was too much trouble for them. I was very well looked after and I am sure will recover more quickly as a result.

Everyone from the receptionist through to the surgeon made my stay a brilliant experience. The nursing staff (different on all 3 days) were nothing short of being Angels. The catering staff 1st class. Please note your full English breakfast was excellent. The night shift team were brilliant, nothing was to much trouble. Overall a 1st class performance in my opinion, thank you so much.

Great hospital where I was well taken care of during my ankle surgery. The only slight criticism is please wait after knocking before entering the room, a couple of times the person came in straight after knocking when I hadn't given my consent, one time I was not dressed. Other than that I had a lovely stay and everyone was really friendly and nice.

I had the great fortune to have surgery and a 2 night stay at The Chiltern Hospital as an NHS patient. The whole experience was exceptional, I could not have asked for more. Surgery is never without stress, and every single member of staff could not have done any more to take care of me. Many, many thanks.

Amazing staff were fantastic couldn’t fault the whole experience. Now recovering hoping to make a full recovery. Your Nepalese nurse staff member I think Called nella was particularly thoughtful and amazing. Thanks

Service was amazing start through finish. Staff took the time to make sure I was completely comfortable throughout. My nurse Ram, surgeon Mr McElroy, physio Kate, antithesis Dr Bakhshi and all the other staff I interacted with on the floor were extremely patient, friendly, knowledgable and accommodating. Not a bad word to say, everyone made my stay at chiltern as comfortable as it could have been. Thank you

"Our experience with Nurse Tatiana was exceptional. She demonstrated genuine care, attentiveness, and professionalism in looking after our son. Her compassionate approach and expertise made a significant positive impact during a challenging time. We are grateful for her outstanding service."

I was really pleased with the care I received when I was in for my gastric sleeve with Aruna Mungasinghe. He was an amazing consultant who I trust and respect. He had a brilliant bedside manner and made sure that I was fully informed on all decisions. My surgery went really well and I’m excited for the future now. I would also like to make a special mention to Nana who was my nurse on the day that I was admitted/surgery. She really put me at ease. All of the staff from nurses to doctors to porters to cleaners were so friendly and all had a sense of humour which really helped me as I was alone due to the distance from my home to the hospital. You made things so much easier for me. Thank you

I recently visited The Clementine Churchill Hospital for a neurological consultation, and I was thoroughly impressed with the exceptional service I received from the staff. From the moment I stepped into the hospital, I was greeted with warmth and professionalism by the staff. The check-in process was efficient and seamless, and I was promptly directed to the neurology department. After my consultation, I visited the pharmacy department to fill my prescription. The pharmacists and phrmacy technicians were equally helpful and knowledgeable, ensuring that I understood the dosage instructions. They treated me with respect, compassion, and genuine care, making a challenging situation much less stressful. I would highly recommend this private hospital to anyone seeking quality medical care. Their commitment to patient well-being is evident in every aspect of their service. Thank you.

I wanted to take a moment to express my heartfelt gratitude for the wonderful reception (Fiona) she provided at Harbour Hospital professionalism, warmth, and attention to detail made a significant impact and contributed greatly to my experience at the Hospital Here ability to manage everything so seamlessly and with a smile was truly appreciated. It's people like Fiona who make Harbour Hospital a place of excellence, but also a welcoming and supportive community. Thank you Ihab Elsamannoudi

I wouldn’t want to go anywhere else. From registration to leaving everyone was amazing. They always are. Mr. Hilton is so nice, as is Dr. Wee. My nurse was Alison, I think. All the staff are just so nice and happy to chat and have a laugh. I hope I don’t have to go back, but if I do I know I will be looked after and happy.😘🥂

All the staff were excellent. They were friendly and incredibly supportive. From the consultant, Mr Harvey and anaesthetist, Mr Snow to all the nursing staff - particularly Karina, Margaret and Sally - there were many others, Vanessa, Abby and Bernard who all took such care. I felt very looked after. Thank you.