MAZE procedure in 102 Cardiac surgery clinics in Europe

Prumer

Emergency on sunday morning, professional servis, all in one place, x-rays, ultrasonic, labs, all pretty fast, nice nurses. Do not use nearest first toilet at ground floor, use the other one, check out the paper, otherwise... In general, best solution, if you need a help urgently.

Ok

The worst hospital I have ever visited, the staff is thinking that they can figure what problems are important and which are not. They just thought I have nothing important to work with, so just said to visit another doctor. The next day morning another doctor said that I should have come earlier 🫠 I hope they will be treated like they treat other people!

No complaint about medical stuff. They are kind and very professional as always, however woman at reception with red hair at that info point kiosk at entrance is very arrogant and rude not only to us but while i was waiting there same behavior with all other patients.

The worst hospitalization I've ever had. Mean nurses, no one wants to help, one time I was yelling for help from 16:00 to 20:30 to only be said to shut up. BIG THUMBS DOWN

a hospital has it's own aura decorum. the medical staff here are really powerfull not obeying the rules, wich is one of the main building blocks of great morale here and the overall success rate here, where you are in a care of true proffesionals

I tried to contact them for several days!!!! I sent emails, I called to the reception and she redirected me to a wrong department. There they gave me another phone number but they don't pick up for 2 days!!!! Hopefully their emergency department works faster.

Unfortunately we had to visit Stomatochirurgic department on Sunday evening in emergency with our kettle nephew who had an accident and the tooth got broken. The nurse was very nice to us whilst we were filling up all the paperwork. Meanwhile doctor A. Ščerbová arrived and told us her opinion about the necessity to take out the tooth. We were worried to make the decision quickly and she was so nice and patient that didn’t mind to explain everything to our family friend (dentist) over the phone. Whilst the procedure started she was communicating with our nephew, explained him everything and shortly it was done. Really amazing experience and lovely professional, but still kind attitude of the nurse and the doctor. Thank you very much again!!! PS: there is massive car park with 50czk fee.

I would like to express my deep gratitude to the doctor of the Boboshko clinic, Alexander Vladimirovich, for the most complex heart surgery, Vladimir Grigorievich Volkov. Thank you very much for your professionalism!!! God bless you!!! Many thanks to all the staff who looked after him during the postoperative period! Special thanks to Dr. Natalya Valerievna Novikova! Her attitude towards patients is an example of sensitivity, responsibility, and high professionalism!! Sincerely, the family of Volkov V.G.

My relative is dying of cancer without treatment. She is either admitted to the clinic or sent home without starting treatment due to bureaucratic delays. A person counts every day, but apparently this is not as important as a new piece of paper, right?

Above all praise, specialists of the highest class, service personnel deserve the highest marks. There is order and goodwill in everything.

If I were to evaluate the surrounding area and the outside of the hospital at the moment, it looks like a battlefield in terms of repairs and modifications, but the hospital itself is more important 🏥, and I already evaluated it once and my evaluation has not changed, i.e. I will never allow it to go to the FN, great doctors and, of course, nurses, with whom my patients communicate first. Above-standard care, just great respect and admiration for me. Thanks to all the medical staff 👍💐👏👌

I want to thank one-day surgery for the care during elbow surgery,, 👍🏻,, the attitude of the doctors is great and the nurses are amazing,,💯💯💯,, nurse Michaela Bulínová is simply the best!!!,, thank you for everything,,♥️😍🤗,, I hope, that the review will reach her,,🙋🏻‍♀️😉👍🏻😃

On July 4th, emergency admission.. we come with our son (16 months), he was bleeding from the head after a fall at home. First comes the queue lady, very unpleasant, she didn't even know how to buzz... then we sit in the waiting room, wait for 2 hours - I'm reminded of a one-year-old child with a head injury! Even the staff (probably the medical brother) found it strange that they still didn't take us!! And finally a Ukrainian woman came, she knocked, and let them take her right away, that she has a stomach ache, and they? They took her because, after all, the glory of Ukraine.. a mockery of Czech citizens and especially children.. UK is always preferred🙏🏽 I only give 1 star because of the attentiveness of the gentleman. I DO NOT RECOMMEND!!! We called Mulac's hospital, and despite the fact that they only treat children from 3 years old, they told us to come if they would leave us waiting like that with such a small child!!

Ok

A real life saver!

I went there twice to get some treatment. Both of my problems were solved as quickly as possible and never bothered me again. Very professional staff. Not sure if they all speak good English, since I spoke Czech but they were trying hard to understand me, a foreigner.

So far, all the receptionists I've talked to on the phone have spoken to me in an amazing jerk/disgust style. It's a private hospital, but they treat you like a public hospital, maybe even worse. The doctors and assistants are all very nice and helpful.

Aniko Kassai was scamming me online and I found out he works here

I regularly visit you for blood tests. It feels good to enter the hospital, it is clean and calm. The appointment is always fine. Everyone is polite from the entrance to the examiner. The examination assistant is kind and patient. The Chief Medical Officer is happy to answer my questions, we always part with a smile. I will receive the findings by email the next day.

Most of the nurses working in the infectious disease department on the first floor are disrespectful and impatient with vulnerable patients. No empathy or helpfulness whatsoever. Expertise is also questionable in many cases. It is very difficult to get information about the patient's condition from doctors. It's sad that people like this work in healthcare.

They are mean nurses and I saw my grandmother...people who don't want to work...who don't care about patients.

Bit of slow process, but overall it was good. The military folks were extremely polite and helpful. Salut to them!

I have visited this medical center firstly and I was really satisfied by reception staff, girls were very polite and kind :) I ve visited surgeon and doctor was also very king, responsive and attentive. I was worried, as is usually the case when you come to a surgeon, but he explained every action and was constantly interested in how I was feeling.

Special thanks to Dr Bognár Zoltán and his team! They saved me today and showed great emphaty, which I will never forget. Thank you!

I had an appointment and I've been called almost right away when I've arrived. The doctor was really nice. She explained what will happen and answered all of my questions. I felt comfortable and didn't worry. Excellent service.

FOR FOREIGNERS I had the worst experience at this hospital emergency yesterday. Over 5 hours i waited with 38 degrees fever and pain. The people working at the hospital especially the doctor with her assistant were super racist to me! Whenever i ask for help or try to understand why is the numbers always going with wrong order they didnt give me a proper answer instead they were being super racist and rude to me also they push me to the corridor. I paid around 80 euros because they didnt accept my insurance and it is said to me all doctors can speak in English because it has a foreign department but the doctor forced me to use google translate with a loud voice. They were reprimanding me as if im a kid. This hospital is a huge disaster the woman doctor who is taking care with me was a horrible doctor i had to go back to my country for getting a better health service and she misdiagnosed, not surprised because she didnt even ask for any analysis…Thank god im so much better after the correct medications. If you are tourist please for your own health do NOT visit this hospital…

Shocked at the rude behavior of the staff! They kept calling out the wrong ticket number, and then came out and shouted at me for not responding. Talked down at me and made me feel guilty and ashamed for coming in for an urgent prescription that I needed which, apparently, is a "non-emergency," after I willingly waited for over 4 hours. But I'm not registered with a gp yet because of a complicated situation, which they wouldn't care to understand. Moreover they charge you 90 kc in spite of having Czech health insurance. One of the doctors even loudly demanded that I show her the receipt (proof of payment) first and foremost! Had really expected much better than this!

Leaving review for Orto Ambulanci FNM. As a person who pays 100s of 1000s in taxes and have VZP insurance I’m shoked w a quality of service Czech medicine can offer. waited in the queue for 4+ hours for a simple check up, never got in and left. wow, here is a well deserved 1 star.

As a foreigner travelling to Prague, this hospital was very helpful. When I got there, the foreign reception was closed and it was hard to communicate with the late at the emergency. Once I was admitted, the doctors and nurses were very competent professionals during my 3 days stay there.

SKIP THIS PLACE! Hospital with old school doctors who see the need to question you inappropriately and then chastise you for coming in after hours with “nothing major.” The attitude in this hospital reflects a pre 1989 mentality when staff were unaware that ever patient is PRIMARILY a client! Go somewhere else; anywhere!!!

Omg! After living in CZ as English speaker for almost 3 years, I finally found the best hospital here. I was here mostly at the cardiology department. Most of the nurses can speak English. Even if they are not, they still try to communicate with you. And ofc, all doctor can speak English. All of them are so patient, nice, and friendly. I was super surprise that I had some chitchat with some nurses during the waiting times. The waiting time is logically make sense. I can simply say, they love their jobs. I can’t recommend anywhere else rather than here :) Best one 😊

Best hospital in the world. Very kind staff and very good doctors

I'd be indebted to work within this facility as Massage Therapist to help relieve Patients with Stress related issues. Thank you +233241488250

Really really bad Experience with this hospital. I had a visit, I told that I have card EKUZ ask also if I should give it them this later. They say no no i don't need pay anything no problem with anything. After TWO MONTHS they sended me a facture that I have to pay! Really dissapointed, never come here again. During visit with doctor they didn't check what is wrong only give me one pill that's all. Nobody answers the phone either.

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Reception: 1 Emergency care: 2 Telecommunications (phone): 1 Laboratory: 1 Ambulatory care: 1 Accessibility and parking: 1 Hygiene: 3 Medical equipment: 3 Atmosphere and visual decoration: 2 Hospitalization-reception: 2 Hospitalization-rooms: 2 Hospitalization-privacy: 1 Hospitalization-care: 2 Hospitalization-rest and comfort: 2 Hospitalization-amenities: 1 Hospitalization-food: 2 Hospitalization-entertainment: 1 Hospitalization-patient’s rights: 1 Post-hospitalization care: 1 Diagnosis: 1 Doctors’ behavior: 1 Nurses’ behavior: 2 Other staff’s behavior: 3 Doctors’ experience: 2 Nurses’ experience: 2 Outcome: 1 Management and directorate: 1 OVERALL EXPERIENCE: 1

Very bad hospital they cant do any diagnosis for my patient they left her go to home she vomiting and having diarrhea very bad hospital 🤐🤐🤐🤐

A large hospital dating from the 70s, partly renovated, with many specialties and relatively correct care but very uncertain depending on the services as in many public assistance hospitals in general... We can therefore go there from heaven to hell, often with adorable and caring teams in intensive care or intensive care units and other totally overwhelmed teams with little regard for their patients because they are understaffed in many others services...

On the 3rd floor Orthopedic department: Caregivers, nurse, friendly staff overall 👍 Arthrodesis + laminectomy operation Dr Solène Prost service teacher Tropiano All the pain went well and was well treated. 5 days hospital Return home for 4 weeks to recover peacefully. Then start of physiotherapy rehabilitation.

I was taken to the Urgences here by ambulance and I have never had such an awful experience. The nurse who was looking after me was completely cold and uncaring despite the fact I has a blocked intestine and was not only I’m agony but kept blacking and vomiting. At one point when he saw me vomiting he said “don’t you think you are exaggerating a bit”! It took 6 hours before I had a scan and in that time I was left alone and given no blanket despite being soaked in sweat from the pain. When I finally went upstairs to the operating theatre, the experience was much better. I know this hospital has some great doctors and the surgeon who operated on me did an amazing job. My criticism is uniquely directed at the a&e “urgences” here which is just not good enough. All the staff were uncaring and cold and I felt scared and abandoned which is not what one should feel in hospital. Sorry, but a little more humanity would mean less stress to patients!

I had an injury in my head. I went there and you have to know French. People that helped me did not speak nor English neither Spanish. But the attention was good

ZERO. VERY BAD EXPERIENCE WITH THE ADMISSION SYSTEM. I JUST WAIT FOR 9 HOURS TO GET ADMISSION . PROCESS IS VERY SLOW AND DISRESPECTFUL. NURSES ARE THE WORST IN THIS WORLD. THEY TREAT YOU LIKE DOG . NURSES BEHAVE VERY BADLY IN EVERY INSTANCE. DURING CHANGING OF ROOM THEY DONOT GIVE ME A MINUTE TO PREARE MYSELF FOR CHANGING. THEY DONOT TAKE CARE AND ARE VERY RUDE. THEY JUST DONOT CARE. NEVER GO TO THIS PRIVATE HOSPITAL. WORST EXPERIENCE. I REQUEST ALL VIEWERS TO CONTACT MINISTRY OF HEALTH AND HUMAN RIGHTS COMMISSION TO FORWARD MY MESSAGE. WE HUMAN BEINGS MUST HEALP EACH OTHER TO CHANGE THE SYSTEM.

What a fantastic ER and 1st floor ICU staff. We cannot thank them enough for the care they provided to their patients and address the patients' family's concern. My 80 years old dad that was brought to the ER from another facility in a critical condition and Dr. Mole from the ER provided great care and took the time to call us to give updates. When my dad was shift to the ICU under Dr. Tiu's care she was very easy to talk to. She called us daily to report on my dad's health status. We are so grateful to the doctors, nurses for the amazing care they provide their patients especially given the pandemic. They listen to the families concerns, suggestions when we advocate for our dear ones. They work as a team with the family to help the patient. Thank you for your hard work, dedication and care.

The service in the " Station" is a disaster. Really really bad, the personal will barely visit or ask you if you need anything and moreover I have done their job, therefore being unable to have any meal as the baby was constantly crying...no one even asked if I need something... If I have to rate it - then I will even not put a star... just as bad as it is... No more here anymore!!! ( hopefully not reaching any hospital at all)!!!!

I’m not sure how well you think your clinic is working or how well you’re doing. However, our 6 month old has not eaten for 16 hours (3 of those hours are spend in your waiting room so far), or has eaten, but hasn’t managed to keep it inside as he has been puking, a lack of energy and a behavioral change after falling on his head. Now, like many parents, we seek the advice of a specialist. Where your clinic is unfortunately the closest one to us. We just wanted the advice of a doctor, however, we got shipped off the the emergency clinic by the receptionist. Here my issue starts. How can you call it an emergency clinic when the waiting time is over 3 hours? (3 hours and counting when writing this) When you don’t filter anyone coming in. I’m definitely not saying we’re an emergency case, neither am I stating I am a medical specialist and can judge the cases, but, from what I can see, 80% of the cases sitting in here aren’t emergency cases either. It’s just parents sitting and waiting. People sitting on the floor, people waiting outside in the rain or sitting in an idling car because you lack waiting room in an emergency clinic treated as an undersized doctors waiting room. From my point of view, this is only your issue: - either you’re understaffed in the children clinic and therefor decided to just sent everyone straight to this “emergency room”, even if it isn’t anything closely related to an emergency. Or; - you’re too small for the capabilities you’re trying to offer and hence investment is needed from your side to modernize and expand Or; - and this might be a bold one, you’re collecting insurance money by sending everyone to emergency care first and hope they get sent to the children’s clinic so you can bill twice. Which one is it?

I was there twice with my kids, the reception, emergency service were very friendly & helpful. One of kids were to stay in the hospital and the staff on the residing floor was also very helpful, my kid was also in the intensive care and we felt really in safe hands there with a super friendly and accommodating staff. A big thanks and kudos to all the team there!

Horrible experience… i arrived at midnight in an ambulance with my 1 year old and i am sitting in the waiting room at 4:29 writing this review … they told me to wait for 5 hours for a doctor …. My son is really sick and cant do anything about it and the people that are supposed to help are just being awful to me for asking if they could check on him

Excellent care for our two year old, every staff member made us feel at ease, looked after us well. car parking (multi storey) was simple, drive in, no coins or tokens to mess around with, well laid out hospital and clean, far better than our local hospital (RPH)

Every single staff member I have met in this hospital, from security to cleaner reception to nurses to physicians, is a genuine nice person. They are willing to help you without hesitating. The communication between units is excellent.

No matter why you are there, you cannot go wrong with the professionalism you’ll find. We have experienced the top of the scientific excellence added to the greatest humanity. Thank you for being there to cure the children every day!!

Super fast, got in with my 1y 7mo daughter who swallowed a plant (brome) that got stuck in her tonsil, went to triage who registered her and 5min later got called in. They checked her lungs and ears properly, then her throat, some other doctor colleagues got called in to help hold the baby, they removed it in 2 minutes, they finished writing up her file and we left. Overall it took 20-25min from when we got in to when we got out. Thank you so much!

As a tourist with a sick child, I'm blessed to be directed by the taxi driver to this hospital. We received great care from Dr. Ferro Valencia, and the staff and fellow patients have been super nice too. Some tips for parents like me who don't understand any Italian: 1. Proceed to the emergency department with a red label, there an English speaking staff will be able to direct you to the right department. For us, we were directed to take COVID test first. 2. At the COVID test location, they actually take notes of your symptoms too, and give you a number. Your remaining visits to different departments will all have this number be called upon. 3. The hospital consists of several buildings with different colored labels. Only the emergency department is labeled red, and also functions as triage. When your number is called again, it is usually the case that you will be directed to a numbered room inside the emergency department. From there if you need to go to another building, they'll tell you the color or have a staff guide you. Not many nurses/staff understand English, but they've all been very nice and helpful. Within each department among 5-6 people, usually at least one person speaks good English. It's a really busy hospital, so the staff/doctors might not be so attentive, but if you reach out, they'll be so helpful.

The best hospital I've ever been to!!! Very good specialists and wonderful smiling nurses❤️ Everyone very helpful. I recommend the neurosurgery (7sal) department without back pain. If I had to have another surgery, it would be there. Best Regards Sylwia ( 08/02/2023 )

If only the hospital maids didn't lie about the waiting time. "You are number 1" 7 hours later still number 1.

During our holidays in denmark we had to go to the emergency in aalborg two times. The doctors and nurses there were always very kind, capable and caring.

Great people. Great view.

This hospital specifically just for children, 20 different division on large space in front of the best view the sea. helpful doctors and nurses.

Famous hospital for children. Warning: for urgencies, the waiting time can be quite long