Shoulder arthroscopy procedure, Atrial fibrillation (AFib) disease treatment in 200 clinics in Europe

I had a hip replacement on 5.12.23. Mr Campion filled me with confidence and I felt in safe hands before during and after the procedure. I can highly recommend this man. My nurses Steph and in particular Julie were so kind and friendly, nothing was too much and they made me feel safe and looked after. My physio Greg was amazingly supportive and has given me confidence in my ability to do the exercises. Thank you to all.

I have only praise for the team today in the Radiology department. They were fantastic and so attentive of my concerns and fears, they kept me informed about the procedure informing me in advance of what to expect. The swift process from booking to having the MRI made things all the better thank you team, you were great. 👏🌟

My procedure, carried out by Mr Aldrich, went very well with no complications and no pain at all to date! The nurses were all cheerful, lovely and very kind. If you have to have an operation, Three Shires is the place to go! Thank you everyone, very much indeed.

Be careful in this clinic!!! Due to staff shortages, employees are prohibited from taking sick leave. Serves employees with ARVI, influenza and other seasonal diseases. There is a real risk of not only not being cured, but also of catching something contagious as a gift. For me, this is a so-so bonus program!

We had an appointment with the surgeon on October 23, 2023, paid for the consultation, and the operation was scheduled for October 24 at 21:00. In addition to the cost of the operation, the cost of the consultation was also included in the bill. When asked why there was another consultation if it was yesterday, and today we came for the operation, the administrator’s answer was that this was a repeat consultation. Actually, the doctor performed the operation, no so-called consultation was carried out, but an extra 2200 rubles. no one removed it from the bill. There are no complaints about the doctor’s work; the operation was performed well.

The clinic is what all of our medicine should be. I was lying in the ward and I couldn’t even believe that this place was a hospital and not a sanatorium. Everything is perfectly arranged. It’s convenient to take tests, the doctors are polite. The result of treatment is that all polyps are removed.

If you're a tourist, for your safety please DON'T go there. No English, not helpful, non professional and most of all they insisted that I pay although I was explaining to them that I have a proof that I have a European insurance card. After a lot of time, they called the only doctor that could speak English and he explained to me that there was a misunderstanding because they didn't believe that I was a citizen of the European union. How is that possible while I gave them many time my ID with belgian nationality and proof of European insurance??? The second doctor also gave me pain killers and apologized that the first doctor didn't give me any and didn't explain me what happened. I will file a complaint mentioning the name of the incompetent nurse and doctor because it's not normal to be so incompetent while having a big "European union" flag in front of the hospital while not knowing the applicable rules. I had to stay there until midnight to solve it while I was I pain. My attempt to give them my phone with Google translate where useless because they didn't want to help. A big thanks to the second doctor.

Was treated with much care and professionalism. In 5 minutes the procedures had alread started and everyone did their best to overcome language barriers. Thanks!

We have been unable to find a doctor who will accept English-speaking patients and I HAD to use the hospital emergency today. My daughter was ill. I didn’t know which area to take her - adult or children’s - she is 15. The intake clerk downstairs was obviously a bit irritated that I didn’t understand her but she was willing to use her phone to translate and instructed me to go upstairs to the children’s ward. I was a bit confused because there isn’t a check-in window in what appears to be a waiting room. You must press a buzzer next to the closed door. I had to watch someone else who came in after 🫣 to see what to do. The nurse didn’t speak English but the PA (or perhaps she was a doctor) spoke well enough that we managed. (I got the impression that if we had been Ukrainian, we would have had to go somewhere else for treatment. But we’re American and have foreigner’s insurance.) We were treated kindly and well. Fortunately it wasn’t a busy morning so my daughter was seen immediately. I was also pleased by how nice the lady at the pharmacy downstairs was. She spoke English and made sure I understood how to take the medicine prescribed and also that I had a copy to give to insurance for reimbursement. I didn’t know to ask for that and am grateful.

Terrible rules of the clinic. Doctor applied treatment for my eye that was not working so i wasted ~80 eu + medicine. When i called to ask for a recipe for another medicine (cannot purchase without a recipe) they offerred to come to consultation again and pay +70 eu. I did not need a consultation i just needed another medicine. It would take 2 mins for doctor to issue new recipe but they refused to do so. I paid for the service that did not help, clinic rules should be more flexible and user friendly. Do not recommend. There are better clinics in Vilnius.

Was turned down as an international visitor with a medical issue (disk prolapse). Reception was unprofessional and unfriendly. I do not recommend this hospital if you need urgent assistance.

Would not reccomend. Staff is rude. After waiting for the doctor apoinment more then 40 minutes I did ask reception what is wrong. She called a doctor. Told me that there is family of 3 people and thats why they cannot take me on time. No aplogies, nothing. Neither they respect you, neither they respect your time. Did not ask me maybe I can visit other day or something. Nothing. Just canceled my apointment that I was waiting about a month. When you pay such money, you expect some kinda of good service

The girl at the Cup center gave me some WRONG information yesterday in a rather annoyed manner, as it is no longer possible to book visits and tests at the counter. So I queued for check-in, only to be told by a more knowledgeable colleague of his that for a week it has been necessary to book visits and tests by connecting to the Lombardy region's booking site or calling the toll-free number... terrible service! I wonder, but is the Cup now only used to collect the ticket at the time of the visit to be carried out? You are also NHS, you generally go to hospital when the citizen is not well, he is not there to go for a walk, give an empathetic communication course to the employees who are at the CUP, it will be useful for them and for the citizens who go there , 90 percent elderly people.

The lack of communication on the part of some hospital employees, nurses and doctors led to a deep mistrust of the medical act. At the same time, the existence of infections in the hospital and the lack of knowledge of the minimum procedures in patient care led to the granting of this negative rating. The lack of empathy and the lack of understanding of the emotions that patients go through make me believe that the hospital employees are not properly trained to care for patients who are between life and death. For some hospital employees this job is like repairing a car or a broken fence, no difference.

Unfortunately, I'm not Italian. To be able to fly to Spain it is mandatory to present a certificate of a negative qPCR test that includes your name, your ID number and the date, in English. Apparently 92€ don't include printing the ID number, and they didn't print it even I insisted. Thank you so much.

I arrived on time for my MRI appointment. Staff very friendly and competent. After that I had to reschedule an operation date in the gynecology department. The ward sister personally took me to the outpatient clinic, where the head of the department immediately addressed my concerns and kindly and even arranged the anesthesia appointment for me. There is so much complaining about outpatient clinics and hospitals, there needs to be some praise. Thank you very much and kind regards! Barbara Munzinger

Very modern, clean and friendly. The staff were all just great! My daughter, 11 years old, has an injury to her foot and was thoroughly examined, including an x-ray - all in about 45 minutes! A huge thank you from all of us!

A big thank you to the entire staff of the Rohrbach Hospital, especially to the surgical team. As soon as I was accepted, I felt understood and I was told that I would be treated with warmth. The inpatient admission was overwhelming. Everyone was friendly, in a good mood, always concerned about their patients. In my opinion, our Austrian health system is currently sliding into the abyss, but the KH Rohrbach has proven to be well organized and stable. Thanks again for the great care.

Nobody likes to be sick, but when they are, they wish they had a hospital like this. Top staff, fully motivated and friendly. It's the same with doctors. These people more than deserve my rare five stars. Only the food could be better. Otherwise, hats off and respect.

A meniscus injury took me to Waidhofen/Ybbs. I would like to thank EVERYONE for the good and friendly support. I particularly feel the need to express high praise. Thanks Dr. Schitz is no longer in pain!!

Hello, I got a new hip. Been to several hospitals but this one was great. The sisters are always ready, very friendly and helpful. You never heard an unfriendly word, no matter how many times you rang the bell. The doctors calmly answered all of your questions. I would like to thank everyone for the nice care Kind regards, Annette

So far, all the receptionists I've talked to on the phone have spoken to me in an amazing jerk/disgust style. It's a private hospital, but they treat you like a public hospital, maybe even worse. The doctors and assistants are all very nice and helpful.

Aniko Kassai was scamming me online and I found out he works here

I regularly visit you for blood tests. It feels good to enter the hospital, it is clean and calm. The appointment is always fine. Everyone is polite from the entrance to the examiner. The examination assistant is kind and patient. The Chief Medical Officer is happy to answer my questions, we always part with a smile. I will receive the findings by email the next day.

Sorry, tragedy. My daughter had a car accident on Thursday, she didn't go to the doctor because she said she felt fine, on Friday my chest started hurting and she felt worse, we went to the emergency room but they sent me to the family doctor even though it was Friday evening and the family doctor would be able to see me only on Monday. There are no words for all this.

Orthopedic Department. I have just visited this department and I am very positively surprised. The nurses were nice and friendly, always with a smile on their faces, I felt like I was in a private clinic. The doctors were also reliable and took care of the patient and explained everything thoroughly. I was shocked that a hospital under the National Health Fund could function this way. I recommend

Palliative ward ... as it was 17 years ago, so it is today ... nurses with no care, despite the fact that people lying there press the button they have .... The head physician, despite questions about the course of treatment, gives evasive answers .... the person has a large dose of oxygen to she could breathe normally .... The head physician said that the dose of oxygen should be reduced .... after 4 hours no one checked anything about the patient .... when we arrived after 4 hours the person we came to and took care of was suffocating because she had no oxygen .... THE DYING ROOM is the Pleszew hospital after 24 hours DEATH ... Totally zero when it comes to care in this department.

Wow, amazingly friendly and very helpful staff at all 3 reception desks (A&E, Urgent Treatment and the general receptiondesk in-between the two), they all know their job/role and were incredibly efficient. Once we found where we were going there was little time to wait as the attentive staff team followed procedures and helped my friend. If I ever need a good hospital in the future I hope I'm close to this one. Thank you to all the staff at all levels. Keep up the great work. 👍 😊

Here today, wednesday 29th November 2023, in St Mary's for day surgery and being looked after wonderfully....absolutely nothing is too much trouble! Staff are so friendly...thankyou Debs and everyone involved for looking after me...you are all a huge credit to the NHS and have made me feel so very relaxed and at ease. Thankyou all so very much x Paul Campbell.

For the first time in a long time. I felt like I was listening to the happiest news of something not so good. But after going to AE 4 weekends in a row. Seen the specialist and they are appalled that treated this way and now caused long term irreversible problems.. so if it wasn't for someone listening to me st Mary's would have had 1 star.

Extremely disrespectful nurse, talking loud where I am able to hear what she is saying, and I can hear the patient or family member telling her to calm down. Instead she was more concerned about being right as opposed to provide empathy, care and concentrating on the wellbeing of the patient. What I witnessed in the lobby on Sunday November 26th, made me embarrassed and uncomfortable and hope that my family is not seen by this nurse. She is a bully and knows she can get away with it. Slamming the door on a patient’s family, makes me sick to my stomach. Not listening to a patient in distress, is lacking skills as a nurse. I will report this with the department of health in France.

We had a really positive experience with this hospital. As Australians visiting who don’t speak French, I needed a bit of a guarantee to find a hospital where they could speak English. We’d been to another hospital and unfortunately the treatment didn’t help my husbands condition. He was seen quite promptly by a Dr and then a Specialist at the American Hospital and was provided with medication which thankfully started assisting. I think we were in and out within a couple of hours and the cost was surprisingly low that there’s not really any need to claim it back on insurance. I’m glad we found this hospital as we may have needed to cut our holiday short and fly home. Big thank you to all the staff there.

Thanks to the American hospital we obtained a speedy appointment for my mother. Top geriatric specialist, friendly staff. Some reviewers should go to some - not all - public hospitals .Lovely service, charming receptionists. Our specialist was flexible with appointment time despite us being delayed by transport. It is a bit costly but doctors do take time. Some very specific scans were covered by the French Social Security scheme though. I don’t know all departments but twice we had premium service and care. And finally, my mother was diagnosed accurately and treatment was put in place. With very elderly and incapacitated patients free wheelchairs are available. Porters and valet service staff are helpful. This makes a huge difference on arrival by medical taxi. No hospital is perfect and one is bound to encounter below par staff. And yes, France has a general shortage of medical staff, private or public… Eric Levéel

This hospital is amazing. They are always timely and take the best care of their patients. I love all the nurses and doctors. They are kinda and attentive. I really appreciate everyone here. Hearts ❤️

My mother became ill while we were traveling in Italy. Our tour guide sent us to Salvatore Mundi where my mother received excellent care. Y the staff, nurses and doctor. They took care of her right away and the costs of tests, medicine and a private room on a virtually private floor cost a mere $16! Wish we had that type of care and cost here in the States.

WORST EXPERIENCE EVER. DO NOT COME HERE. I had a terrible experience at SMIH. I thought that I would be in good care as the embassy and my university recommend them as the best place to go while abroad in Rome. I had little to no translators the entire time and was very confused as to what I was being given and uncomfortable about it in all honesty. I have NO privacy at all in my room as nurses would come barging in whenever they needed to without a knock which was also very uncomfortable to me. They did not accommodate to me and I had to practically beg for water and help as my fever started to rise. They were also not helpful when I called translators to help me during the process. The nurses were very vague and rude. I used the best Italian I could and would use google translate to help me with the rest and it still unfortunately not good enough. I was fortunate enough to find a Spanish speaking nurse and it was the first time I had some form of comfort. The main doctor seeing me only saw me once and it was an u pleasant visit as it was just to scold me for wanting to leave. Then when I finally was able to be discharged the nurses and staff were rude, did not give me my diagnosis, my results, follow up or discharge papers. They literally told me “no go home”. Already being frustrated with the treatment I received, alone and confused being in a completely different country trying to revive help I did as they said and just left. Which then later caused me a lot of issues when trying to revive help else where.

I was very disappointed with the doctor, instead of curing me and solving my problems, he only referred me to treatments that I didn’t need at all. Thanks to the wasted time, my illness worsened. I am very sorry that I did not turn to specialists. I was booked in for a remote consultation where a doctor with 21 years of experience made a diagnosis and told me about the limitations. When asked what limitations I have, she didn’t even answer, saying that the diagnosis was not made accurately. People should not go to this clinic under any circumstances; they will make you worse instead of curing you.

I accidentally pinched my ring finger in a door, resulting in a subungual hematoma. I contacted a surgeon at this clinic. They did not postpone the operation to remove the nail; everything was done immediately on the day of treatment. The impression of service is positive!

I practiced judo for many years, but unfortunately, after an injury to the meniscus of my right knee, I had to say goodbye to the sport. The question arose of how to get rid of the pain. This is the second year I have been receiving treatment and observation from Sredin Konstantin Evgenievich. A competent doctor, he understands sports problems well. I forgot about the pain, thank you!

Physiotherapists are nice and helpful

Spoke english. Were empathetic. Moved fast.

Would like to say a big thank you to unit 8 of cardiology to all nursing team and doctors specially to doctor Oskars Galins they took care of my mum because I couldn't be with her . Thank you for your hard work.

I would like to express my gratitude to the entire ophthalmology department of the State Institution RCMC. Namely, doctor Irina Arkadyevna Puchkova, Lyudmila Leontyevna Kaplich and all the medical staff. Ya, Gorbachevskaya M.E. 06/27/2023 I had surgery to replace my lens. All the medical staff are handpicked. Friendly and polite people. Lyudmila Leontyevna is a doctor from God. I was so excited! But thanks to the attention of the girls nurses, thanks to the confidence and calmness of the anesthesiologist and microsurgeon (Kaplich L.L.), my excitement simply dissolved. The operation went smoothly, clearly, in a word, professionally! The whole team is top notch. Fantastic job!

Very nice modern building. On the ground floor there is a reception desk, paid services, a cloakroom, a cash desk, toilets, a pharmacy, a cafe, information kiosks from Belorusbank, Belpochta. Electronic queue. Comfortable corners for waiting and relaxing. Information stands with indication of specializations and layout of offices. There were no queues during the daytime. I was satisfied with the visit. Called according to appointment time. Gave professional advice and treatment. Received competent answers to all my questions. As for the prices for paid services - average.

Modern Medical Center in Belarus, Minsk

I had minimally invasive surgery and stayed 4 days. The nurses and doctors were all very friendly and helpful, the hospital and patient rooms were quiet, clean, and smelled fresh. I usually have a hard time sleeping in an unfamiliar place, but the hospital bed was surprisingly soft and comfortable and the nurses gave me something at night so I actually ended up getting the best sleep in years. Evening rounds came in at 10:30 PM and morning was 7:50 AM so my roommate and I got our 8-9 hours sleep and went home rested. Big thank you to all doctors and nurses at Albertinen Krankenhaus.

I was treated with high professionalism, and empathy @ the gynaecology department under the responsibility of Doctor Renana Schinker! I am happy to suggest her with confidence! As an expat living in Hamburg I felt @ this hospital less away from family and home! Thank you!

Came to Notaufnahme with racing heart, palpitations and chest pains with breathing issues. I wasnt sure whether it was serious enough considering how full the hospital was and i felt embarrassed to go. Nevertheless, i was treated warmly and respectfully during my long and expected wait (its an emergency room people, chances are someone is going to be sicker and more needing of help than you!) . The staff were under pressure with so many sick people and i was happy to wait. They found me room to stay overnight as the Cardiac Unit was full, and still i was treated respectfully and with dignity. I too am a foreigner, with questionable German skills but i try and found no racism as other have said. Im now in the cardiac ward and grateful that im being cared for. Still! Thankyou to lovely Notaufnahme Doctor, the Cardiac team, the nurses at 2A and also now up in 6B. Everyone has a sense of humour and are so friendly! I recommend this hospital 100% you are in good hands! Chill!

We can tell Dr. Highly recommend Geibel and his birth team! We felt totally taken care of and extremely looked after. Apparently they still exist, competent doctors with empathy who listen and take their time.

A family member spent a month in different wards of this hospital this year due to cancer. Internal and external communication resembles a catastrophe: • Some doctors hardly speak German • No uniform diagnosis, every doctor told something different • Lack of emphatic behavior in the doctor-patient conversation, pure transmission of medical information • Important PET examination in external facilities had to be postponed because sobriety was forgotten The nursing staff and the senior doctor in rehabilitation, Mr. Krasniqi, who was the only one who tried to build a bond with the patient and respond to feelings, worries and needs, remain positive in memories

Super friendly, patient and competent! Did a great job of sewing my severed finger back on. Despite the painful occasion, the short stay was very pleasant given the circumstances. Thank you!

First call to your secretariat to make an appointment, and I might as well tell you that the secretary should review her way of responding and explaining things without necessarily being haughty, and ridiculous as she says so well. .

This hospital sucks, avoid this hospital as much as possible!!! Went to the emergency room with my daughter for her ear, the doctor says wait a minute and after waiting half an hour it didn't come off anymore, but he was walking back and forth in his workspace .... grrrrr we are just left without further information.

People's health no longer comes first, is a commercial hospital just like all other hospitals, there are a few good doctors but also a few serious bunglers: Dr. De Kelver, Dr Segers, these are not good Dr and have no conscience...

Totally thrilled and equally disappointed at the same time. From the surgical team, preparation, operation and recovery room as well as the care on ward 3 B, everything was great 👍. I wouldn't be here today after 9 days without these helpful people. Thanks especially to Dr. Hessler who operated on my lumbar spine. I was very disappointed 1. that there was no physiotherapy in the house that would have mobilized me a little better. And 2. and I personally find this the worst: I had to fill out and sign a lot of forms so that everything was done for the AHB when it came to discharge management. Unfortunately everyone was sick and no one cared. Anyone can get sick, but then the work that has been left behind has to be caught up on. The patient relies on it. If I hadn't asked by phone today, I would have waited a very long time. And then I received a statement that couldn't be true. You are no longer a patient here, you must contact your treating doctor. I immediately called the health insurance company; completely wrong statement. The application can be submitted until the time for AHB is over. The discharge management was instructed by me to take care of this through my numerous signatures, regardless of whether I was still in the hospital or not. Very bad management.

Completely thrilled and satisfied! From the quick appointment to the treatment, everything was flawless. Whether nurse, anesthesiologist or surgeon - everyone was very friendly and attentive! Clear recommendation for this clinic.

Very quiet and in nature, which is a clear plus point for the location. A lot more care could be taken in the green area. Some of the staff are extremely friendly and you feel very welcome and comfortable. On the other hand, you also feel like a number or object that needs to be repaired quickly and disappear as quickly as possible. Everyone should be able to have a smile and a touch of friendliness. From the preparation in the hospital room to the immediate preparation for the operation with anesthesia to waking up after the operation, everything was very exemplary, so I felt very well taken care of. Unfortunately, in the hospital room you noticed that the next patients were waiting and you had to put your shoes on as quickly as possible and it was best to run away. The explanation for further independent treatment was like an attack for me. The light came on early, people asked for names, ran their fingers along my leg to see if I could feel everything and then, without checking whether the seams were ok, I said “then you can go home now”! There was still blood in one spot, which was then taped up and they said, now they can go home. In addition, they have never had anything to do with such tablets/medications, injections and changing bandages, explained quickly and they can handle it. When I asked again, I responded with annoyance, as if I had to know. Ultimately it's not rocket science, but with so much information after waking up, it's a challenge. The operation and doctor were great and the handling was a bit of a flop.

Prumer

Emergency on sunday morning, professional servis, all in one place, x-rays, ultrasonic, labs, all pretty fast, nice nurses. Do not use nearest first toilet at ground floor, use the other one, check out the paper, otherwise... In general, best solution, if you need a help urgently.

Ok