Myocardial infarction (MI) treatment in 113 clinics in Austria, Belgium, France, Germany, Luxembourg, and 2 other locations

I have been this place two times due to my heart. I know, I should wait a lot to meet doctor, but it was good place and gave me goom impression.!!

My 4 month old daughter just had surgery here. We feel very well cared for. Not only the medical profession has our complete trust, but also the nurses and caregivers are very popular with us with their love for the job - which we feel so much. The value ranges in the clinic are appealing, the free WiFi and the offers in the cafeteria shorten the waiting time immensely.!!

I would like to thank the Heart Center Leipzig. I had heart valve surgery and was given great care the entire time. After the 2nd day I was super fit again and my new heart valve works perfectly. As a patient, you feel that you are in very good hands at the Heart Center and all the employees always have an open ear for the patients. A very special thank you goes to the super nice and helpful staff at Station B4! I can definitely recommend the heart center.!!

RIP King Kester 👑

People on whom medicine would have given up a few years ago, or even a few kilometers away, have a very reasonnable chance here. The hospital is second to none in interventionnal cardiology and some of the procedures in which they specialize can only be performed in a handful of hospitals around the world. They are the only hospital in France which can perform pulmonary endarterectomy. I know these facts first-hand, for having had relatives and close people being successfully attended there for life threatening conditions.

My best hospital experience so far - top surgeons and fantastic staff

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Was in Claraspital for air in stomach, I was given drip and inj in drip. Was told not to eat. What inj did they give me in drip that burned my insides from my mouth till my throat. If I eat or drink I'm in a lot of pain. Asked nurse why I'm not allowed to eat. Was told I'm having operation. Was there for 4 days without food or water. The doctor did not discuss it with me. The lady who went for operation day after I arrived never came back. I asked them where she is was told in another room. I think the Keller her. NO DOCTOR HAVE THE RIGHT TO DO WHAT THEY WANT WITHOUT DISCUSSING IT WITH THE PATIENTS. AND THIS WAS ONLY A DRS ASSISTANT. Dr told my friend she don't have blood, they will admit her to give blood in vein. When she went to spital she was given 2x document to sign which she refused after reading them. The document was to have stomach test from mouth and down. She was not given blood or Iron tablets yet she don't have enough blood the test results showed. When asked about it the dr told her it's ok. She can go home after staying in claraspital for 2 nights. How can anyone trust drs if they lie to people. PLEASE BE CAREFUL IM THINKING THEY ARE TAKING BODY PARTS FROM PEOPLE. After taking vaccine in Basel many people ended up in spital sick. Some cannot walk, some are bedridden. I must add that all the nurses was very nice to my friend. It's just that it's not nice for a doctor to lie just to make test on patient. 2022 I went to Claraspital for pain in my stomach. They did a scan after making me wait more than half an hour after the scan I got a big blister on my stomach. I told the Dr and was told it's nothing. I was very uneasy about it. There was something round on my skin. The dermatologist gave me 3 x cortisone injections but it never went away. Another Dr removed it by operation and there was something as long and thick as my small finger and was black in colour . What did they put in my body? I will never go there again. They only want to operate. The lady who was in the ward with me was so happy that she's going to get better after the stomach op. She was British. Unfortunately she never came back. The nurse was going through her handbag. It's a shame. What are they doing? Taking out body parts and selling them or reusing them like kidneys/ heart/ liver/ and so on. Please if you want to live do not go to Claraspital.clara hospital in Basel. In 2018 the Dr wanted to operate on me she tried to make me afraid telling me I will die if I don't have the op. They were giving me big doses of mofin till I stopped them. Today 2023 I'm alive, my stomach is ok by the Grace of God If you want to live DO NOT TO TO THE HOSPITAL. Every time I went there I was told OPERATE. NO WAYS

Great hospital, do all the truly necessary procedures, pretty good communicating staff and waiting time is ok. Running a hospital to this level is quite an achievement. Many thanks to the staff, it is reassuring to have you around.

I used to get my appendix out here. They're not that good. In the operating room I woke up during the operation and no excuses but since then I have had nightmares for years afterwards and I still have documents from that time and will now check for damages. Back then I was 10-11 years old and today I'm 47 and was hunting for it Nightmares whoever it happened to. And do you also have documents with the name of the treating doctor? Don't go here. Even my grandma was in there because of her hip and after that it went downhill. I'll never go to German slaughterhouses again. If you come abroad or go to neighboring countries, the doctors are better, even when taking blood there are differences. Bad doctors, some people really express their displeasure and I think that the 4-5 stars were bought by the hospital. You have been silent for years. Nowadays you can also watch it on television. In Denmark you doctors have a bad reputation. If you ever want to emigrate if you are a doctor then why not go to Denmark because it is noticeable here how bad you are and some people behave like they deliver in the hospital, they would have been sorted out here long ago. Who else is laughed at in the op? Maybe there's more than the hospital can handle. You can always start a survey that can be done publicly and at the chamber. The more you report what happened to you, the sooner the bad doctors come out and who didn't treat you well. If they are immoral to you, report them to the chamber and you'll sort out the black sheep. They paid so many to get the stars. And so many people giving full points says it all. If you don't want any damage then it's better to go to another hospital. And that will be everywhere soon. Besides the exam. I also send it to the Medical Association. And continue so that the neighboring countries pay more attention to what they are like when they are looking for a new job. A German woman recently lost her job in a retirement home because she drank on duty. She goes back to Germany with greetings to a retirement home there. Very bad reputation when it comes to doctors.

This morning, November 15th, 2023, I had a colonoscopy. From the senior physician, Dr. Martin and the assistance of Mr. Kouridis. The result showed no findings. Both were very pleasant and very competent. I can only recommend the house and would like to expressly thank both of them. Günter F. Schmitz author

My mother had her thyroidectomy surgery done here recently. She was hospitalised for a total of 5 days. Her Thyroid gland was exceptionally huge, but Dr Marius Kivilis managed to remove the entire gland in one surgery. He has done a fantastic job and my mother's recovery has been very smooth. It was a very difficult surgery that we passed with ease. The nursing team were exceptionally kind and attentive. They were going above and beyond their duty to ensure the patients and their families felt comfortable and cared for. You could see that they care for you as a person who is going through a hard time, as opposed to "another patient" who will be leaving the hospital soon. The ward was clean and airy, with plenty of natural light. overall, we were very satisfied with the procedure and the service, Thank you Augusta Krankenhaus! :)

Went to the emergency and had to wait 4 hours! I was in the most pain of my life and instead of giving me priority, they simply didn’t care. After the absurd wait I was given TWO pills which one of them I vomited after. Worst experience ever!

A fractured my feet 2 days ago. I thought it was my ankle on the side, That’s what I told them, they checked it and it was good. Then, they also decided to check my feet as well just to make sure that everything was good. It wasn’t. I went without appointment and obviously I spent many hours there. They are busy working hard. You have to be patient, but is easy when you have such a lovely, friendly and caring staff. Thank you very much guys !!

After 2 hour wait after check in (no other patient in the er) we realized they had completely forgot about us. terrible intestinal pain, swelling, for days. My wife was seen by a med student, asked a few questions, came back and sent us home with exact same treatment she had been taking, telling us to come back after a few days if it didn't improve. It's been 4 days, we are at the ER in Brussels, it's worse, none of their recommendations worked. We just received the bill: 450 euros for a 10 min conversation with a couple incompetent med students. Shameful.

I was travelling from England on a motorcycle with friends to travel through the Pyrenees and the alps, it was the most beautiful sights I’ve ever seen then into the Black Forest, then I had a terrible accident and was smashed up badly, I was take by helicopter to university hospital where they repaired my broken bones, they saved my life, they were very good to me and I will never forget, I was in hospital there and back home for a couple of months, the end result I’ve led a near normal life, thanks to the surgeons who expertly repaired me, I will never forget,

i went for my yearly check but was told it cant be done if i do not have one of the 3Gs. i was told to get another appointment although the hospital websites states otherwise.

Every time I go there there is a different doctor. This time she spend most of the time typing away and looking at the computer. She was friendly but I got nowhere. For the past two years it's always the same. I have severe pain in my back and a few other parts but it's always a complete waist of time.

During the vacation I had some complications with my pregnancy and I had to go to the hospital urgently. The waiting time was less than 30 minutes. In Belgium, sometimes it can take 3 hours, it depends on the problem. I was hospitalized at the gynecology department. The staff was very nice, very caring. The majority speak English very well. The conditions in the hospital are very good and the food was ok. Thank you for your care!

I went to this hospital due to a condition which went away during my intake. Regardless of this they took the time to check out my vital signs thoroughly. I was helped quickly, professionally and the staff was friendly.

We had to drive to the 24/7 dental clinic because in the neighborhood was no other options. Surprised of how many people was in waiting line for emergency help. We didn’t he’d other chance just wait... cca 6 prs before us and we are after 2 hours not inn. The building and whole complex is huge much bigger as we thought 💭. In a way modern, clean, compact, organized system ... Hope to be back home ASAP

I can Dr. Highly recommend Fähnle Head Physician Endometriosis Center. Dr. Fähnle has a great deal of specialist knowledge, takes a lot of time for his patients and responds to their needs. A doctor that you can hardly find these days with the enormous time pressure. Simply great!

Apparently you have to be a VIP member or have private insurance to be treated reasonably well there. It's a pity that it's not only in this hospital/profession that customers are treated unfriendly and employees are bullied.☹🙁

It should be possible to give no stars at all. I had a very bad experience at the surgery department. The surgery department gave me the wrong medication and as a result the X-ray of my stomach was not what it should have been. The doctor did not write the whole truth in my report, which prompted me to contact the ombudsman. I asked for a new appointment at another hospital. Since he didn't write why I have to do a repeat of this whole investigation. Of course I had to take the 6 pills again, but without the wrong medication, and my X-ray showed a completely different picture. I will never, ever recommend this doctor and department!

Have the findings checked by a second authority!!!! You can save yourself having to contact the patient service center. After a check-up appointment at the dermatological outpatient clinic at the beginning of July this year. received an incorrect finding. (The doctor was on the phone the whole time during the examination and while typing on the PC; so he didn't listen to me). I disputed the findings through the patient service center and pointed out everything that was demonstrably wrong. I was contacted by phone X times with various questions, but until November 27th. there was no completion.

Many thanks to the great team at B 3. Surgery 1. Here you will receive excellent support during your stay. Even though they all have a lot of work, they still make time for the patients. I would also like to say a big thank you to the surgical team - I was treated very well here. Thanks!

The sisters on the 9th floor made the stay as pleasant as possible. Special thanks to Dr. Eder who carried out the procedure. Her empathy and human nature made me feel safe and in good hands. Many thanks to everyone who looked after me.

I did not want to share my experience before finishing the whole journey since i wanted to leave an honest review. After seeing so many negative comments i really got scared at first since i had never been there before, but the first time i went i completely changed my impression. Starting from the secretaries, who were very nice to us on the phone and in person. They were very kind to speak to us even in English. Then to the nurses, and all the staff. My 4 year old daughter had surgery and has been very stressful for us but thanks to the amazing doctor Dr.Oren Cavel who did such a wonderful amazing job. He was so patient and kind towards our girl, even when she was scared, he never pushed something she did not want and always was patient. He informed us and reassured us regarding the surgery. God bless him, also Dr. Frank (hopefully i am correct) which co-operated with the doctor and i only seen the day of the operation. She was such a sweetheart. Thank you to all the nurses, anesthesiologists, and doctors who took care of our daughter before and after the surgery. Everything was clean, neat, scheduled in time and we felt very well. I can not talk about the others experiences but mine was better than expected. Today she took her stitches of and is doing a good recovery. Best regards, Alaia's parents,

Very professional and friendly staff. A big thank you to all the doctors and nurses that helped our baby ❤

The hospital is extremely slow There is only few employees in the morning and we had an rendezvous at 7:30 but we entred at 08:15 even though we came early at 6:45 Also the hospital is dirty the cleaners were just chatting instead of cleaning

They don’t give an estimated waiting time for surgery- they kept pushing my surgery. I had to stay without eating any food or drinking any water for 24+ hours as they kept pushing my surgery. But overall the staff and doctors are very kind. They took care of me really well even though I didn’t speak German!

This place really deserves 0 stars. I’m sure there are hospitals in third world countries that have better service than this place. First of all, the Emergency Room receptionists don’t speak even basic English . Which is unbelievable being in a large international city with a high population of foreigners. They were basically unsympathetic and useless despite me being doubled over in pain. Where do I even begin with what I experienced here? I was admitted at 5am on Monday morning. The place was empty. Despite this, no one ever came to check on me for hours after putting in my IV and I woke up to it sucking my blood out. My toilet didn’t work which was a nightmare with constant vomiting and diarrhea . There was no toilet paper and despite me bringing this up to someone several times throughout the night it was never replaced. Because I had no way to flush the toilet or given any alternatives (even a trash can to vomit in would have been nice) I was forced to just keep stacking all my expulsions into the blocked toilet. For my second IV the nurses put it in wrong, no one noticed until the doctor came in hours later and saw it. I decided to discharge myself and when I left I saw all the nurses and support staff in the hallway chatting about their weekends and playing around on their phones. Absolutely despicable. Since this has been noted by several other reviewers, I believe there needs to be some firing of personnel and change of management. The room itself was also very unhygienic and reeked of urine and homelessness (similar to Hauptbahnhof) which made my already bad nausea even worse 🤮🤮🤢. The negligence at this hospital is out of this world and should be called out.

My sister had a serious operation in this hospital 4 days ago. After the operation, she spent the first night in the intensive care unit. My sister was very satisfied with the treatment in that department and felt calm. After transferring to the public sector, everyone is still very kind and helpful. Very clean hospital, with professional and lovely staff. And also the atmosphere is beautiful.

Zero Stars. This hospital should be shut down immediately. Came in via Ambulance who by the way, pulled over in the middle of the drive so tell me go to an ATM to get cash… Hello my fiancé is dying here… Get to the hospital and immediately get separated and told she can’t have her phone because she’s not in good enough condition… excuse me? Wanted to know when i could see her and translate because she’s japanese and knows very little english… Wasn’t allowed to do that. No status updates, and waited hours with drunk, sick, agitated homeless people for her to walk out feeling no better at all… Nothing positive at all

I have read the other negative reviews and they mirror my esperience. I too was a visitor to Paris from the U.S. I was transported to this hospital after tripping and falling on the sidewalk. I was subjected to blood tests , an ECG and a cranial x-rays and the staff never answered my questions about why the tests were necessary. Just like the others on this site they paid little or no attention to the contusions on my face or my clearly apparent swollen wrist- no ice packs or wraps. After waiting in the ER for approximately 6 hours after arriving I informed the doctor I was leaving. She became angry , said they were busy and she asked that I remain in the ER for another hour to await the test results. When I refused she told me to leave. When asked would someone assist me with finding a taxi to return to my hotel, she just walked away from me. I will have my doctor look at my wrist when I return to the U.S. If I could have given them a zero or no stars I would have done so.

A visitor to Paris, I had a fall and hit my head on some steps. I was taken by ambulance to this hospital. Ambulance I could fault, spoke English and was very caring. Different matter when they dropped me off at this disgusting hospital. I have spent time in a hospital in Ghana West Africa, third world, it was streets ahead of this filthy disgusting hospital. There were no redeeming features, staff awful and rude. They would not let my husband accompany me so I was on my own with people who spoke on English. Took blood without gloves or washing hands. No access to water and was told I was very dehydrated, hello where do I get a drink, when I asked for water was told this is not a hotel. Many X-rays,scans, reports ( 7 hours) I walked out. They initially would not let me out but I made such a fuss they let me go. I did not pay a cent. I have now arrived back home in Australia and I find a bill waiting for me. I m not going to pay it they should be paying me for the trauma I endured. I had a fracture in my hand and they totally ignored that, went to a pharmacy and they bandaged it up for me. I would be prosecuted if I took my dog there. Thankfully this did not spoil my visit to Paris.

I worked there about 3 years ago and can say that I am glad to have found another job. Personally, I always found the personnel key to be too narrow. On the intensive one there were 1 to 3 people caring for each other at night and on the ZNA 2 people were responsible for almost 50 - 60 people. That was just too much for me. Of course I was happy that the station management pointed out to me that I was too weak for this area, even though one of the employees there went into burnout. You also can't take a coffee break when she was around. Ok, the social room was more of a storage room. It's also great that the new employees were fully deployed right from the start without any training. Of course, they know immediately what to do in an emergency. Of course, I found it best to call the doctors to see who was responsible. It was also wonderful that we got a third service, after a doctor left, he was replaced by a nurse... for 1 month. Things also get interesting when you ask the students whether they want to start at the station, pretty much everyone said no. I'm curious whether things will be different in the new hospital or whether it will be a ghost hospital. I think either their hands are tied and they can't change such rigid structures, or they really believe that they are so great at KOFÜ. Anyway, feedback should be formulated positively, I hope I managed it that way.

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A good hospital the doctor is very knowledgeable

Its been almost 2 years I regularly visit several specialists. Very professional and emphatic doctors! During CT scan procedures after talking to the attentive assistants I feel more secure and less scared. Thanks!

You should dying already before they take care of anything. Not taking anything serious at all

Best Hospital in the Brussels region, friendly staff, great doctors and all multi-lingual

My doctors were helpful, skilled, professional and provided me a lot of information. After operation services and information is complete with high priority to the after operation services. The urgence for post opération patients was fast and of full service. The nurses when I came before the operation were too busy, they let me in, gave me my wrist tag and gave me 3 medicines but let me waited 2 hours and no one came back to me to update me that the operation will within 2 hours of waiting . I came at 8h50 and the actual operation is at 11h15, in between the waiting hours, no one has came to re assure me and update me of the schedule that made me nervous and worried for 2 hours. All nurses were so busy that morning and talks a lot to each other without double checking or just to give a quick short words to me for 2 hours in the waiting room before the Anesthesist picked me up. Thank you.

I was very well looked after for my first pregnancy. The team was superb, whether it was for the pregnancy follow-up, the day of the birth or the aftermath of the birth. For this alone I say bravo! But above all, I love the student nurses we met, who were full of compassion and kindness, much more than the nurses themselves. I don't give 5 stars because there is still a lot of room for improvement: - at all my pregnancy follow-up appointments, the wait always lasted more than an hour even though we were told to arrive 30 min before the appointment 🙄 - cold administrative reception - a lady at the analysis laboratory shouted at an old man who didn't understand the process (taking a ticket, waiting etc.) when he had just asked nicely what to do - we were scared when our baby was born, that he couldn't latch on, that he was going to starve to death, that we had to go to the osteopath...when a few days later our baby gained weight. We didn't understand the point of scaring us so much when in the end everything was going well.

I am impressed with the level of the hospital, attitude of medical and medical care. Grateful my surgery was handled here with great professionalism. Merci bien!

I had a great experience giving birth at UKE. everyone working there was super nice, cooperative and friendly at the registration and at the Kreißaal as well as in the postpartum care. We requested the family room, which became available in few hours post our request ( you do need to keep following up the availability status of the room til you get it though ) For the mom, you need to get a shirt/ dress to give birth in. And pjs for afterwards as well as the bathing supplies For the baby, you will only need to have the go home outfit and maybe a pacifier. All else will be supplied by the hospital. The meals served are really good too. Not the typical tasteless hospital food .. you will need to have some snacks with you for in between the meals especially if you’re planning on breastfeeding. All in all, i had a really good experience and highly recommend the hospital

Waste of time! I got food posioned and waited for hours! Nobody checked me and I had to leave because another patient came and told us she was waiting for 7 hours. I mean this is an emergency, it shouldn't be like that. Aside from all these stuff there was very rude. I was fighting with pain and with the people at the same time. Not even talking about the money I paid for the taxi because I thought I can get help here. I don't know what I am gonna do if I ever have more risky situations like that. This has to be changed.

18 year old friend of mine has been hospitalized due to a tumor. because of a so called "emergency" a vacation had to be cancelled and he didn't even make it into the infirmary. during the operation they managed to injure the liver (which isn't exactly spottet on the head) and he was in a critical state. he died less than a week after the operation and the doctors had the audacity to say "have a nice evening". worst hospital ever. will make sure none of my loved one's ever go there again.

Very bad hospitality.

My girlfriend went to their E.R. It took them seven hours to accommodate us. A nurse misplaced her chart adding to the delay. I understand that there is a triage system that prioritizes severe or emergency cases but waiting for the whole day is absurd. It was especially hard for us, since we are foreigners and cannot speak fluent German. Honestly, it was a horrible experience.

Super...

I am a professional who moved here to contribute to uplift industrial activity in my own area. Heard great input from friends on Helios, about English speaking staff, better handling than long and declining German medical system. When registered my wife for birth and checkup at the last stage of pregnancy - and recently visited, the rooms are hot (making the patient more inconvenient), then we requested female doctor/nurse due to our own comfort and values, but instead when the female doctor arrived she ended up giving me lecture to understand their culture, you are in germany, even in your home country there are only Male doctors & Staff (which she doesn't know 60-70% of medical employees are female in my home country). She was straight forward denying the service if we do not agree on the male attendant. We had no other option but to say yes, however, this has been traumatic experience turned from a happy moment. As a Service provider the doctor should be able to provide a relaxing and comfortable environment. And the treatment was not something that couldn't be done alone when requested. It was a one person job, she could have do it herself, but forced to have male attendant to just hand over tissues or so. And even after that told me to expect male attendant regardless you want or not during delivery.. Service providing is the key. highly disappointed.

I could put 0 or -5 if that was possible. I guess 1 star goes to nursing personnel some of whom were nice. My mother was admitted there with stomach cancer and fluids in abdomen supposedly for immune therapy (we know it is a last resort). Doctor (Ali Nuri Hunerliturkoglu) even wasn't fully aware of the diagnosis at the admission. At putting the port for immune therapy/chemotherapy, lung was punctured leading to an infection. Biopsy results were late, hence no promised immune therapy was provided just a general, non-specific chemotherapy, which weakened the patient together with hospital-induced punctured lung and infection to the point of not being able to walk and normally function. No help at all, just prolonging of suffering. To top it off, transportation to pick her up and deliver home was not allowed to approach hospital premises and a lying patient on a rolling bed had to be transported for 10 minutes outside in the cold. Avoid if possible

I had this year three operations in Krefeld hospital.Two of them was not planned one of them was planned.Everything goes smootly.Personal are very friendly doctors also will try to explain everything till the end.Food quality also not that bad like hospital food.My plate was empty always.I had only one small minus the pillow for your head its like a carpet to clean your shoes so tin and not comfy at all 😀 Even this hospital is one hour where i live but anyway i would always choose this hospital and recommendate to others

one day I was very sick and had to go to the Emergency. They said they would not treat me. Because I had to be referred to the home doctor first. I wonder which house doctor can be reached at 4 in the morning? They didn't treat me and I wasn't even able to walk. I cried and had to go to another hospital. Besides, the staff working there were very rude. They were talking to me as if they were shouting at me. And even when I asked some questions, they wouldn't even answer me. They didn't even look at me because I was a foreigner. I do not recommend it to anyone. If I had fainted there, I think they would have referred me to a home doctor.

I visited for the second time the emergency today. The first time nobody could point out a doctor as nobody could speak even a little bit English. Today I found a kind lady in the morning reception who gave me instructions to come again at 18:00, visit the 1st floor, to see a doctor for my emergency. I did. As I arrived I said that I don't speak German. None of the assistamts there could speak. They kept my Insurance Card and I was waiting for my turn. I heard my name and a nurse gave me a cup to pee. I used google translate to ask what the cup has to do with my pain and if they have at least someone speaking a little bit English to say what my problem was. They were explaining to me in German and as I could not understand they were just rolling eyes. If you are German prepare to get some rude responses as the specific assistant was yelling to people. If you do not speak German prepare to die as the punishment for not knowing German is death. I feel very disappointed

Really shocking service - be ready to waste your time. I wonder - what would the world be like if we all had the same attitude to each other as the staff do to their patients? HORRIBLE

Awful. Patient Management is closed when it have to work. No response via phone to ask why you must pay specific amount of money and for which services. Huge respect for doctors, but management of clinic is awful and they deserve even less than 1 point out of 5.

After almost 30 hours, they still don’t know when they can perform surgery on my kidney stone. They only gave me 5 glasses of water! When I asked them about my situation and the plan, nobody answered! I’m thirsty, hungry, and in pain from the stone for more than 1 day. This is simply the worst hospital I have ever seen in my life!

Unfortunately but I have a pleasure to have surgery on pancreas cancer here. UK NHS said its noopetatable😬. The rooms 10 stars out of 5🙂, super clean, staff constantly checking on you, everything went smooth and pain free(thanks to epidural and painkillers). I have been sent home when I was ready, no complications and, 7 month out and good so far. Highly recommend, plus beautiful town which I was able to see before surgery.