Skin cancer surgery in 520 Oncology clinics worldwide

My wife has had a shocking experience. She had surgery moved over 4 times, paying for services she never received and when complained was only offered partial payment as a ‘goodwill gesture’, yet over a month later, Spire continue to earn interest and withhold the funds. Their response after agreeing to partial payment is to ‘seek legal advice’. They do not value their patients at all and continue to ignore emails. Disgraceful service.

My dad had his total knee replacement on Saturday 21st October at Spire Bushey and I have many good things to say and some special thanks to certain people working there who made the experience a positive one. My dad was diagnosed with arthritis over 15 years ago and told he needs a knee replacement in his 50s, but he held out mainly due to fear and decided he would rather walk being reliant on just one leg then get the other replaced. Fast forward to present day where my dad is now 69 years old we then met Dr Paddy Subramanian - he was very positive, informative and honest and my dad felt very reassured and confident in him, as did I - I wanted by dad to be treated well and also believed Dr Paddy would take care of him and we decided to go ahead. Dr Paddy in fact saw us twice as my dad started getting nervous and needed some additional reassurance and Dr Paddy certainly gave us that second time round also. He was very generous with his time The day of surgery came and we arrived at Spire reception and were escorted by Gary Mullins who was a very friendly and kind gentleman and gave my very nervous dad reassurance. It was a comforting start to what was a very nervous day and the service Gary provided was much needed as he was the first person to start our day. This kindness and comfort continued and didn’t stop with Gary- the nurses Herald and Jessica who worked in the Lea Ward on Saturday 21 October 2023 made the whole time spent in room 35 so comforting. They were very very kind, professional, personable, reassuring and took such FANTASTIC care of my dad. Two of the best nurses we have ever come across. Every patient / hospital needs a Gary, Jessica and Herald - 3 people I imagine any patient would instantly feel better by To anyone nervous about knee replacement - don’t be if you’re getting it done by Dr Paddy. My dad was terrified of getting this knee replacement for years and as was I for him! We had all sorts of nightmares including of him waking up mid surgery and seeing/ hearing / feeling the procedure. I unfortunately can’t remember the anaesthetists name but he did a fantastic job at providing the perfect amount of sedation. Its very early days for him as it’s only 2 days after surgery and there’s a long rough road to recovery and lots of work to do day in day out but far more positive now. The knee replacement surgery itself is rough when you think about what they are actually doing - but the reality was that although that might be true, it turned out to be the best and most comfortable surgery experience my dad has ever had. He woke up from surgery in a pretty good state and far better then any of his previous surgeries My dad was in room 35 which was a lovely room. Very comfortable, nice room with a nice bathroom. The hospital itself was extremely clean and nice also. The food was great and whoever prepared the omelette and crème brûlée did a great job as my dad really enjoyed it Also additionally, the Spire Diagnostic centre is where my dad had to go before surgery during the lead up for his checks. This place also gave my dad reassure and confidence for the surgery because the diagnostic centre is extremely impressive - very state of the art and the staff also great. Unfortunately I don’t know the names of the staff that did his tests during his first pre op assessment there but they did a great job Earl was the final person we saw during our stay there, he was super kind and friendly and his kindness left its mark I am a very grateful daughter. We were so nervous before but now so thankful to all those mentioned in this review Thank you Dr Paddy & the team that were all there in theatre with him for your expert work, thank you Herald, Jessica, Garry, Earl, Kwasi , the physio team and Spire Hospital Thank you all very much! Please pass on my thanks to all those mentioned in this review

Unfortunately in June 2021 Spire Bushey Hospital almost killed me. I had an operation there with an over night stay and there was a complication after surgery that was completely missed by the nurses and doctors during my over night stay despite me showing clear symptoms from the moment I came out of surgery. I was rushed to an NHS A&E 1 day later after being discharged from Bushey Hospital with in severe septic shock needed an emergency operation and almost died this followed a very agonising 3 week stay in an NHS hospital. Then Spire did their own internal investigation and got that wrong. Firstly they sent me the wrong patients details so I actually had someone else’s information of another person who had complained. Then they stated that a complication was ruled out when it wasn’t and stated all my observations were normal which they weren’t. They said I was sipping fluids fine but never measured that I was given a black opaque jug of water which was changed far too regularly by the domestic staff so it definitely wasn’t measured. I raised a formal complaint with them which they have taken months and months and months to reply to and still have not responded despite me trying to chase the complaint. My surgeon at Bushey has been very helpful and told me he was very surprised that they did not even speak to him or approach him during their internal investigation so even he has found it shocking. You’re staff nearly killed me, they shared the opinions using confirmation bias to explain away clear symptoms of Spesis and there was not a NEWS score in sight. One nurse didn’t even know how to take a tympanic temperature (from the ear). The education of their staff post surgery is something they failed on their CQC report in January 2021 and it clearly put patients like me at serious risk. Please, please, please do you research when choosing a hospital for your operation because it’s so important to find a place with competent staff to look after you or your loved ones. Your life is at stake. EDIT: 03/10/23. I have responded to their message and emailed the address they have given. I have had no response.

I thank the vascular surgeon T.T. Tazhibaev for a high-quality operation (complex phlebectomy). He chose this particular method, since others had contraindications in my case, and varicose veins were already quite advanced. The operation was performed under general anesthesia, after which I spent three days in the hospital. The doctor's care, staff attitude and comfort were at the highest level. The postoperative period passed without problems and any particular discomfort. Now I have fully recovered and returned to work.

I had a gastroscopy in this clinic, quickly and painlessly. Before the procedure, I read reviews about terrible sensations and prepared for the worst. But at Major, the doctor immediately suggested doing the procedure under sedation. I just fell asleep and didn't feel anything. As a result, I received a protocol and a conclusion. I think this is a useful test that immediately shows the condition of your stomach, even if you have no symptoms. It’s good that you can go through it comfortably and without interfering with the doctor doing his job.

I went to the clinic because of a heart rhythm disorder. There was pain and pressure in the chest, rapid pulse and shortness of breath. Now my attending physician is Anna Vladimirovna Davydova. She specializes in emergency heart problems. She helped me a lot and was able to quickly get me out of an acute state. Literally saved me - a little more and a stroke could have happened. An excellent doctor with high qualifications, despite his young age. I am currently undergoing medication treatment and already feel better. Very grateful to the doctor!

Living in the Paris region, in March 2023 I performed a colonoscopy at the Clinique Ste Marie (Cergy) revealing the existence of a non-cancerous polyp in the rectum. In April 2023, I contacted Doctor Mourregot at the ICM for a second opinion. The ICM then diagnosed me with stage 3 cancer. Everything is accelerating! Chemotherapy treatment (3 months) accompanied by chemoradiotherapy (1 month) are implemented. To date, I would like to share my experience with anyone who has questions about the care provided by the ICM. I was very well cared for, very well surrounded by a team of competent, professional, thoughtful, attentive and above all attentive doctors, nurses and healthcare staff. I responded very well to the treatments offered. I have complete confidence in this healthcare facility. Good luck to all sick readers and your loved ones but don't hesitate to seek treatment in this establishment! Olivier LALEU

Follow-up and surgery in the context of cancer. Serious and respectful institute. The oncologists, dct fabro and dct quesada, referred me to the surgeon, prof. Colombo, a human professional and very attentive. Intensive care department with little care, same kindness once in the surgery department, apart from the head of department who should be avoided, and who could benefit from training in empathy. Despite this, I remain satisfied and grateful to the institute which has my full confidence.

I was followed by the ICM. I have never seen anywhere else the interest they show in their patient. Everything is coordinated planned. The staff is extremely empathetic, kind and attentive.

Avoid this hospital. So many negative aspects at so many levels. One top administrators is rude and disrespectful to the patients, disregarding the elderly's mental health and feelings. Prices are astronomical that DO NOT reflect any of the services of the hospital. Room sizes are small, all windows with no curtains in Kuwait's constant sunny days! The surgeons are supposed to be highly rated, yet were surprisingly dishonest with their patients treatment plans. The hospital just keeps asking for extra charges over and over. Thats their priority. Keep away as you, the patient, are not part of their primary care at all. Do not put your health at risk here. You are better off going to any other respectful private hospital in Kuwait where the patient's care, comfort, and well being is their primary concern and not their pockets.

AVOID THIS HOSPITAL Although they have good doctors, the building itself can not be called a hospital. Avoid this hospital unless you are able to sleep in bright daylight because apparently their designers have not heard about curtains. The management have no expertise in dealing with elder patients. They are very rude and impolite. The worse experience in our life.

Wara hospital is one of the best hospitals in Kuwait. Here you will get the best care by doctors with very good quality, experience and practice.❤️🤝❤️🤝👍👍👍

My temperature hit 40c in the emergency room and they told me to wait for my turn... worst experience. Doctors prescribed unecessary medications to get some $

Very poor customer service, I called asking about lab tests, before I could finish I was put on hold and transferred where nobody answered. I have then called 6 times but no one answered. You should better.

Horrible experience. They dont treat Emergency patients as emergency at all. No matter how bad your health is, you will have to wait for the "ticket" system and the fact that there is only 1 nursing station for emergency patients, before you go to the actual doctor does not help at all. We faced 2 doctors after about 1 hour of waiting in the emergency. The doctor was vague and rude, did not help at all and even after doctor checkup, even getting a saline drip you have to keep reminding the nurses about it. Not to mention every step you have to go back to the reception to pay some amount. Can they not just total the amount and let us pay at the end? So very inconvenient. Definitely never going back. Also to mention the Pakistani doctor Majed, or Wajed, was horrible. Did not give any opinion to the patient and kept going "yes i see" the whole time. Horrible doctor. should be ashamed

Would certainly NOT recommend this hospital. Went in with pneumonia and came out with 2 different ones.

Had zero issues getting help as a Canadian tourist. Was in and out in 10 minutes! Everyone was very helpful and spoke perfect english!

After a waiting time of 4 hours after I was sent to this hospital by a doctor as an emergency, I was treated so unfriendly by the nurses, that after being in tears for another half hour, I finally quit. I was supposed to get surgery on my eyelid, never met the doctor who was supposed to do the surgery. I will never ever go to this hospital again.

This is the most efficient Hospital I have ever been in. I have travelled extensively in my life, and have been in Hospitals in many other countries. It's also the largest Hospital by far. The staff are friendly, the Doctors are superb. Highly recommended.

I was there because I had problems with my knee the nurses were really nice but one of the nurses really said to me if I just want pills against the pain and then just go home I said I really wanted to see a doctor and waited 4 hours then I got called and waited another hour I got an X-Ray and they just put on an bandage and let me go later I visited another hospital and they gave me a cast then it healed but again the Staff was really nice to me

I’d give 0 stars if I could. Unfriendly nurses. Incompetent doctors. I took my 80 y/o father to the ER, with high blood pressure and a heart failure. A very rude doctor told us repeatedly, that there was nothing he could do. And he actually didn’t do anything!!! He just kept on telling us, to go to his primary doctor.

Yesterday, I had to have an operation at RPA. It was amazing service, and the staff were wonderful. All the nurses and doctors were fantastic, and I would like to commend them on their work and thank them again very much. Great job. Thank you 😊

The hospital is hit miss like all of NSW Health. The nurses have mental health issues so depending on which nurse you get, either you will receive good care or be subjected to abuse like having your meds not given, information not provided, details not passed to your doctors (who often review remotely so you don’t see them every day). The outsourced food is not relevant to your needs and not replaced with adequate nutrition if you have allergies etc. I saw one new father deliberately kept outside because the nurses didn’t like him then watched them laugh at the struggling new mum who was doing things without support and the nurses just watched, didn’t help her. Same with trying to get information from Doctors, they simply don’t talk to you. The information provided by the nurses is often half-truths designed to placate people not be honest with them.

I don’t know if they will see it but thank you so much to Maddie, Lisa, Eva, Greg, Todd and all of the other overworked nurses and drs who looked after me whose names I didn’t catch or couldn’t remember. I just had my appendix out and it was my first ever hospital visit and everyone was so kind and attentive. I really appreciate how hard you all work. Thank you so much ♥️

Welcome to PMCH - Parkview Medical College & Hospital Bangladesh is rapidly becoming a role model for different aspect of health care development among developing countries. It is not possible for a government alone to develop health manpower to cater the increasingly complex, diverse and expensive public health care needs of a developing country like Bangladesh. In addition to Government Medical Colleges, Private Medical Colleges in Bangladesh are performing very significant role in producing skilled medical health professionals and providing specialized health care facilities at reasonable cost to ailing people of the country. To develop a new Medical College, location is a significant factor. 

We came for an endoscopy test scheduled at 11:30 am but had to wait for over 50 minutes. The delayed doctor appointment was a frustrating experience for us and other patients

A decent medical facility is taken into account a basic would like for all. there's AN imperative would like for moderate to glorious health care facilities within the town of Chattogram. In Chattogram, there are not any well-equipped hospital compared to the hospital in Dhaka. They wanted to modify these health care facilities and revolution to established a well-facilitated and fashionable hospital within the town of port.

Prumer

Emergency on sunday morning, professional servis, all in one place, x-rays, ultrasonic, labs, all pretty fast, nice nurses. Do not use nearest first toilet at ground floor, use the other one, check out the paper, otherwise... In general, best solution, if you need a help urgently.

Ok

The worst hospital I have ever visited, the staff is thinking that they can figure what problems are important and which are not. They just thought I have nothing important to work with, so just said to visit another doctor. The next day morning another doctor said that I should have come earlier 🫠 I hope they will be treated like they treat other people!

No complaint about medical stuff. They are kind and very professional as always, however woman at reception with red hair at that info point kiosk at entrance is very arrogant and rude not only to us but while i was waiting there same behavior with all other patients.

The worst hospitalization I've ever had. Mean nurses, no one wants to help, one time I was yelling for help from 16:00 to 20:30 to only be said to shut up. BIG THUMBS DOWN

I wish you a good day. In June 2023, our 89-year-old mother was operated on in your hospital. She was operated on by Mudr. Turčan, Mr. Prime Minister of the private gynecologist. Mamma center in BB. He performed the operation in an absolutely professional manner, for which we thank him very much. My mother, but also the family, were very worried about putting her to sleep, as she has a very weak heart and, of course, her old age. She was anesthetized by the head of the OAIM department, Mudr. Paľúch Štefan, who did his job absolutely professionally. After the operation, he gave us the necessary information, assured and reassured us that my mother was transferred to the ward in a stable condition, where he took the initiative to check her. In this way, I want to sincerely thank him for our family and my mother for everything he did for her, for his fantastic care and spiritual support. We thank the entire medical staff for exemplary care. With thanks and respect, Anna Ľuptáková and her family and mother Emília Machavová.

I sincerely thank the Surgical Department - Hospital Agel Žiar nad Hronom. I met incredibly nice medical staff in the department, helpful, smiling, without any signs of nervousness or stress. I also rate the cleanliness of the ward and the food very positively. Although I had a prescribed diet, the dishes were excellently flavored. Special thanks to the mayor MUDr. To Ján Grolmus for his human approach and urgent solution to my health problem. I left the hospital after 4 days with the feeling that the patients in the glowing surgical department are in the best hands of professionals who do not lack empathy.

I'm on the neurol. department super access p. Dr. Kamilka Turek, she does everything possible, but the pain can't work miracles and the blockage is not over, the nurses are also ok, but the diet is still a lactose-free diet, and if it happens to them, one Max two days, but not every day, cottage cheese, yogurt, cheese, butter, dill sauce... shake

Yesterday I visited the medical department at Krasnaya Presnya. I have always been pleased with the service in other branches, but this left just a terrible impression. The slowness of the receptionist's work could have been tolerated, but the way the security guard behaved is simply a disgrace to the nurse. I was with an elderly mother and one-year-old son; we were not allowed in with our stroller. The security guard held the elevator and did not let us go up, all the visitors to the clinic swore at him, but he put on a show out of his integrity and rudeness. Then we waited 15 minutes for the stroller from the clinic on the first floor, which is why we were late for our appointment with the pediatrician. The nerves frayed for me, my mother and my son. I'm deeply disappointed. I also don’t understand what kind of rules these are so unique to the red freshwater department. In all other departments they allowed us in with a stroller without any problems. These rules were invented by an idiot who never carried rude children on himself. It was painful to look at the poor mothers who moved with mother's bags and babies from floor to floor. Why are there no free strollers for infants downstairs if you are not allowed to bring your own strollers? What does this ban on strollers save?

My attending physician insisted on pressotherapy as part of my course of treatment (I have a venous circulation disorder in the lower extremities). And I am very glad that he insisted on this. After pressotherapy, the heaviness in my legs that had already become familiar went away, and there was such lightness that words cannot express it (only those who have similar problems will understand). This procedure helped me a lot.

My son is 6 months old, there is slight muscle hypertonicity, our pediatrician advised him to get a massage. We completed a course of procedures in the children's department of the Medsi CDC on Krasnaya Presnya. The impressions from the specialist were exceptionally good, he was very attentive to the children, it was immediately obvious. He behaved carefully and attentively with the child. I will keep this institution in mind for the future.

The staff is very cooperative. I visited the hospital two times with my different friends. One of my visit is in an emergency case, and they treat very well.

Yesterday's emergency reception at the ophthalmology department was quite nourishing... At the reception, the lady told us on the "spokesman" that the doctor was operating and we would have to wait at least an hour. they left it outside where 2 more patients arrived, so we wouldn't all be able to fit in if the weather was bad. The treatment itself then proceeded quickly, the doctor was pleasant, professional and everything went perfectly well.

Super

I was in the emergency room due to a sports injury to my eye, and I can report very good experiences. I knew that I wouldn't be at the top of the priority list (because I wasn't in pain, although it looked pretty bad), but I got in line very quickly. Everyone who worked there treated me with humanity, patience and kindness, both during the traumatological and ophthalmological examinations. The emergency room is cultured (you can read, there is a coffee machine, etc.) and modern (the equipment and the environment are well-kept, new). The tests also went down quickly. I am not saying that I will come another time (because health is important and that no one should be in trouble), but I am saying that then I will work there with an excellent attitude and - as far as I can judge - they did their job professionally. I thank them again.

Emergency is extremely slow. Minimum waiting time is 4-5 hours.

Bravo

Shame and shame on this place, where you are greeted by disgruntled receptionists who probably didn't understand what it means to be helpful and nice when you greet patients and their attendants who come to undergo one or another medical procedure, simple or complex, it doesn't matter - you can't contact or talk to them, make eye contact , and even when you turn and ask, God forbid, more than one question, you are met with disdain, lack of interest, eye rolls, and today, from my experience, it came to her raising her voice, of course. Those who can avoid or ask for another private hospital are welcome. Not getting there, a terrible experience that left me traumatized. It will not pass in silence or on the agenda, I will reach those who need to reach.

Great experience

Amazing medical center! I had an operation there and was hospitalized for 24 hours after the operation. During my hospitalization I received treatment, information, personal treatment at the highest level! Good food, television, toilets and super comfortable beds in every room! The lobby is designed and pleasant to be there, art depends on the editor of all the rooms and the common area. There is a cafe at the entrance. What's more, they don't have parking. With me I will definitely come back here!

I give it 5 because unfortunately I can't give it 10. I went to the emergency room with a referral to a neurologist, the neurologist treated me at the highest level, I wish there were more doctors like her, it would be really great. The lady could have sent me home quickly, but she said she wouldn't let me go home until I had a consultation with the surgeon. What's more, I was also seen by a neurosurgeon, a surgeon and an orthopedist (each of them was also very nice and competent), I also had a CT scan, I was at the doctor's office four times, and her concern and commitment were visible! I could happily wait for my condition with such doctors for a long time and longer!!!!! when it comes to your neurologist, it's only Dr. Marzena Tomaszewska! A doctor by vocation and, above all, a human being! Thank you very much. ❤

Super

Ok

We visited this hospital for outpatient treatment. They have refurbished the interior and looks better than our last visit some years ago. Counter staff were courteous. Doctor was helpful in explanation of the condition and the MRI scan was done efficiently at comparatively reasonable cost.

The staff nurses here are very friendly and jovial, ever ready to help. Old building but well-refurbished. Services are excellent with affordable price. Nursery staff nurse came to ask for suggestions or feedback but can't think of anything that they should improve 🤣

A revisit to Dr Lam since year 2019. Arrived about 7:50am on Saturday and the registration counter alread full of people. Waited about 30 mins for my turn. Direct went into Cardiolgy Unit, reception was friendly. Dr Lam, as before very patience to explain in details for the things I need to know. Done my Stress Test (level 6 in 17 mins) and Echo. Report is very good, according to Dr Lam and need to go back only after 2 years :) . The chief nurse (I guess, based on the color of the uniform), did not ask for her name, is very efficient and friendly to handle the reception area. Thank you Dr Lam and the nurses.

I recently delivered my baby boy at Kings College Dubai Hills. I had a memorable and an amazing experience and felt so at home. My husband and I were so humbled and couldn’t have asked for more private care. All the staff and nurses were excellent and I was in good hands. However, Leanne my midwife was exceptionally helpful and was like a second Mum to me. She went above and beyond all the time to make sure I was ok. She assisted me with everything I had to learn and know as a new Mum and always made me feel at ease. She is always so hardworking, professional and passionate about what she does. I’ve never met someone who loves what they do so much! Leanne has provided so much care post my delivery as well and she has become a very close friend of mine. I can confidently recommend Leanne as she deserves it. I am convinced that having her as a member of staff will be a valuable asset.

I delivered my baby with King's in July 2022. I highly recommend the hospital and stuff working there, everyone was very supportive and kind. I am sincerely grateful to Dr. Esra for my delivery. On a separate note, I sincerely want to thank Mary Grace for her kind support. As a first time mother, even whilst I was attending Antenatal classes, I lacked practical experience of how to take care of baby. Mary Grace was very attentive and showed us how to bath and change the baby, explaining many interesting life hacks. Her support and explanation how to breastfeed the baby was indispensable, without her I would not be that lucky to establish breastfeeding which I continue to date.

Dr. May Ali has been an incredible support throughout my twin pregnancy journey. Her professionalism and unwavering support guided me every step of the way. Her expertise and care during the C-section brought my beautiful baby girls into the world safely. I'm immensely grateful for her dedication and expertise. Additionally, her assistant Princy was always attentive and supportive, making the entire experience even more reassuring. I'm definitely continuing as Dr. May's patient for any future needs🙂

Staff are friendly, courteous and very helpful. I was discharged from other hospital and was advised to wait for call after 18 hours of excrutiating pain, I was sent home with nothing just that re-assuring words from not-so-friendly nurse that "doctor will just call me" and Leukocytes already almost doubling, CT and UTZ both showing abnormalities, as a healthcare provider myself, knowing something is already wrong, decided to go to Sunnybrook. The moment you enter ER, you will greeted by friendly old lady who will assist you on their process of registration. ER nurses are very friendly and doctors will let you feel you're human with feelings. They're all efficient and knowledgable. I was admitted shortly after and did not wait long. I will be forever be grateful.

September 6, 2023 ⭐️⭐️⭐️⭐️⭐️ Today, I had an appointment with my MS doctor at Sunnybrook. Having been here for appointments in the past, I've always been impressed with the high-quality service they provide. Parking is conveniently located near the front entrance, and there are nearby pay stations for easy access. Inside, they have hand sanitizing stations and provide masks, and you'll find plenty of helpful staff to answer any questions and guide you through the hospital. Wheelchairs are also readily available at the entrance. I have the utmost satisfaction with Dr. Lee, who consistently takes the time to address all my questions and ensures I have a clear understanding of my medical plan. I feel incredibly fortunate to have access to such excellent healthcare services.

Visited Sunnybrook Hospital as a guest of a patient. Volunteer staff was very helpful and able to guide us to the correct wing of Hospital. There is an ATM on the 1st floor close to the information desk. There are hand sanitizing throughout the hospital and at the main entrance there is also a self dispensing mask station which was very convenient. Gift store had very friendly staff and there was such a wide variety of toys, puzzles, t-shirts, stationary, greeting cards and everything in between alongside some gadgets. The areas of the hospital visited were very well kept.