Temporary pacemaker implantation in 544 Cardiac surgery clinics worldwide

At the emergency services you can hear load noises from plumbing work inside of the hospital! Wow! Do not come here when they have done their job finished.

We arrived today via the emergency area, my 1.5 years old son fall into glass. We had to wait over 40minutes, I understand there is a waiting time, the real issue was the rudeness and lack of empathy of the staff, whom after we check how long it will take the answer was “the doctor will come, when he will come, the nurse checked and its not deep” it turns out it is deep, so much he will get operated in 4h. My feedback here is to train your staff, specially in the emergency area, where people its full of worry and stress, be kind and empathetic, next time it could be you on the other side.

Nice and friendly staff ( even ask you to use their first name ). competent doctors and nurses. You don't feel like just a number. Can be crowded at times and appointments therefore can run late. Nice modern and spacious rooms.

Great doctors, nurses are hit and miss. Sometimes nice and sometimes very mean. It seems they have very long shifts and it depends on when u catch them.. which is a shame. Treat ur nurses better or pay them more it seems their morale is low. Otherwise great healthcare.

There is no time management. An appointment is only for you to pay the charges. After that, you are at their mercy. Patients recommended jump the que and are seen beforehand. Staff are impolite, and there is no courtesy. As a fellow medical professional, I see a total lack of dignity and respect when talking to patients. The lady who did the ECG literally manhandled me and threw the report on my jacket. Bottom line, no one was smiling. Would rather go back to the UK for treatment. Paying for a low class derogatory service. Punctuality means nothing.

Taking appointment is completely useless. We had an appointment at 12:10 and we had to wait until 14:30. When you ask about when they are gonna take you in, they are making fun of you. Worst healthcare experience that we ever had. And we missed an important business meeting thanks to their irresponsible behaviour which cost us a lot of money. Never again!

Reception is a disaster be careful. Receptionist took me to doctor???

Very clean hospital. Went for a colonoscopy today and everyone was very nice and helpful! Doctor Georgieva is very kind and understanding! The only downside is the long wait for the examination. The whole thing took 6 hours and the exam itself is 10 minutes. But still, I'd rather wait and be treated with kindness and respect!

Horrible experience. We are waiting 2 hours already for a simple 5 min surgery. I don't even know how much more it would be. Nobody tells you at least an estimation. Too bad for the good interior. Do not go there!!!!

very helpful doctors at Rhumetology department. Dr.M.Vis responded me and my family doctor's inquiry even though he didn't have to.

Excellent care! My wife felt like home. The rooms are pretty awesome and spacious. Posting some views from the room's windows.

Nice roof terraces with plants. Florida with no bowling halls, activities lacking. But acceptable for a hospital.

The good, the bad and the ugly... Be prepared to fight for your basic rights, it's a lottery. Hostage taking, badly behaved staff members are doing a lot of damage. It's unfortunate that dominance over helpless, vulnerable patients seems to be the main objective for some of your members. A hospital is a sacred place not a soap opera set. Mediation and management teams need to understand this. Patients and their loved ones have enough to manage as it is. You will find helpful, communicative, respectful, kind individuals working alongside abusive, rude, disturbed, unhappy, patronizing staff. Finally, a big shout out to mature individuals in this hospital who put up with churlish staff, who understand what teamwork means and do their best to help patients, heart&soul.

I am so grateful for the emergency care I received. The staff were so efficient, kind and patient with a non-French speaker. The hospital was clean and quiet. Took only 2 hours for consultation, X-ray, and diagnosis. Thank you, HUG!

Excellent hospital. My wife spent 5 days in hospital with pneumonia and was very well looked after by an extremely kind and professional team of doctors and nurses. I congratulate everyone who runs this Hospital and I thank them.

I recently had the privilege of receiving care at Luzerner Kantonsspital, and I am glad to share my extraordinary experience. From the moment I entered the facility, it was evident that this hospital goes above and beyond in providing top-notch healthcare with a touch of genuine warmth and efficiency. The organization of the hospital is truly commendable. Every department, from the reception area to the patient rooms, exuded an atmosphere of professionalism and meticulous attention to detail. The seamless coordination among the staff members is a testament to the hospital's commitment to creating a conducive and comfortable environment for patients. What sets the Luzerner Kantonsspital apart is not only its outstanding organizational structure but also the unparalleled friendliness displayed by the entire staff. Every person I encountered, from the front desk personnel to the medical professionals, treated me with kindness, respect, and a genuine concern for my well-being. The warmth and compassion demonstrated by the staff significantly contributed to easing any anxieties I may have had during my visit. Moreover, the medical team at Luzerner Kantonsspital is comprised of highly skilled and knowledgeable professionals. Their expertise, combined with excellent communication skills. I would like to extend my deepest gratitude to the entire team at the Luzerner Kantonsspital for their dedication to excellence in healthcare. My experience exceeded all expectations, and I wholeheartedly recommend this hospital to anyone seeking not only exceptional medical care but also a positive and uplifting environment.

Very kind and very helpful personal.

Best doctors, nurses and rooms.

Recently had surgery in the Frauenklinik. Was really well looked after, even though I speak no German and majority of nurses did not have a lot of English- they still were able to look after me really well. The doctors were great, fluent in English and had great bed side manner. They took a huge amount of care when explaining the results of the surgery and made me feel very well looked after. Would recommend using this hospital.

Extremely long waiting hours, lack of patient follow up and communication. Everything is disorganised and doctors act like they don't care much about patients. And at the end they send you huge bills for a service that I would rate zero stars. I would not recommend this hospital to anyone.

Beautiful integration of nature around buildings. Good lighting solutions. Fast wlan. Continuous innovation. Well organized and clean.

Updated as on Friday 1/12/23 Thier customer service manager contacted me and attended my concern and feedback which they would like to meet up with me for better understanding 🤔 Since I do have follow up we did manage to meet up on 5/12/23. Highlighted all my questions and comments. Hopefully they will take awareness of thier customer service and patients care 😎 on thier staff and nurses. Posted on Thursday 30/11/23 First ever nitemare to be admitted in Regency Specialist at Ward 5B, Nursers worst ever customer skills and patients care from them. No smiling face no greet no initiative no communication no team work. Hot water flask not even refill everyday by the staff that serving food. Have to self-refill by myself every day even I went to nurses’ counter! No proper hand rub hygiene/glove/mask or wipe down before attending to me. I’m on IV Drip and antibiotic yet they can miss out till my cannula by a long thin tube blood clog and I have to poke again on my other side of hand middle of the nite and was done my MO not the nursers which chargeable to me on their carelessness mistake not checking on me? Stay for 5nite only change my bedsheet for 3times. Room and toilet full of small black ants which will randomly walk around. Do they even have pet and insect control? Really disappointed to be amidated here, thought is under the HMI Mgmt should be up to standard by them. As they are considering big group in healthcare in Singapore as they also do Education and Training Centre for the healthcare support sector.

I brought my grandmother to the hospital for a follow-up consultation, but the hospital stopped me at the front counter and told me that I could not go to see doctor because we had a fee that we had not yet paid off. But this fee was due to the improper arrangement of the operating room by hospital, which caused us to have to pay back the fee, pay the extra fee. What makes me feel very angry is that the hospital prevented us from seeing the doctor and did not allow us to go for follow-up consultation and to check my grandmother's wound. If my grandmother unfortunately has a problem with the wound and an accident occurs, I will hold you responsible for this? Please ask the hospital to pay attention to this issue. Are we responsible for this cost? Why can the hospital prevent the patient from seeing the doctor and prevent the patient goes for a follow-up consultation to check the wound? Does the hospital really have this right?

RSH provide good services from registration until i discharge from here. Im very satisfied & very thankful to dr thokha & team & all staff in LR. Tk

A good hospital with a VERY SERIOUS issue! There is no information on food for patients and companions with restrictions! The Marieta restaurant offers ABSOLUTELY NOTHING without gluten and milk. The person spending the whole day there is hungry, because not even the PURCHASED coffee has a nutritional sheet with information! We are talking about a hospitaaaaal! How does a celiac patient spend the day in a place like this?

Bad experience! We arrived with my 78-year-old mother in the emergency room. Super slow service. When we arrive at the doctor, he informs us that we can leave because there is no room, no box or even an armchair to receive medication. Avoid this place!

Terrible, zero service, an absurd delay in the emergency room, I waited 50 minutes until I lost patience and left. I do not recommend!!!

I'm amazed by the outstanding service we're receiving here, from the entire staff and doctors at every stage. Despite its simplicity, hygiene is a top priority everywhere, and both doctors and nurses have displayed not only humility but also a profound understanding of their fields. They have been readily available to explain all the details that might be important for our peace of mind, with patience and zero condescendence. The interior design of the entrance is exceptional and is worth a quick visit, even if you're not here to use the hospital facilities.

I'm amazed by the outstanding service we're receiving here, from the entire staff and doctors at every stage. Despite its simplicity, hygiene is a top priority everywhere, and both doctors and nurses have displayed not only humility but also a profound understanding of their fields. They have been readily available to explain all the details that might be important for our peace of mind, with patience and zero condescendence. The interior design of the entrance is exceptional and is worth a quick visit, even if you're not here to use the hospital facilities.

One of the best hospitals even been in, from the reception to the surgery room. Very well organized, punctual, super clean rooms, respectful staff, and great doctors. They have well preserved the mission of Santa Catarina, since 548 A.D.

Great and fast service. English speaking Doctor and nurses were available. Recommendation for Expats.

The hospital is good, but in my opinion it can improve more. There are doctors and others not so nice and thoughtful. The reception is good, some people (receptionists) are polite, friendly ... The same in relation to the security guards. There should be more integration, communication among the coworkers. As I told you it could be better, even in its standard procedure, being more effective,

Excellent service and support regarding many domains. We had a undergo and the whole staff was extremely supportive (from the first approach, passing by intensive care and ending on maternity domain). Its definitely one of the best hospitals in Sao Paulo.

Caring

Never again! I took my girlfriend to this hospital because she was having strong abdominal pains on 07/02/21. The two doctors were recent graduates v. inexperienced. One of them actually told me that Coca-Cola was a good drink for hidration!!! Today we spent most of our day worrying that we may have contracted Covid seen as one in every 5 staff members were either not wearing a mask or wearing them inappropriately. We had complained to the night manager, who didn't care less! To pay for the treatment they tell you to go to talk to a manager in his glass office. This guy not only charged us 5000 Reais which is an obscene amount, but had zero empathy or people skills. And to think that the doctor actually wanted her to stay overnight, probably to be able to bill me ten times as much!!! This hospital has some serious issues.

Everything was excellent, from the operating team (special thanks to the amazing doctor Alexandre Santa Cruz, the best orthopedic surgeon there is!!!) until the nursing staff (impeccable and extremely professional, available and kind), the cleaning service (very effective) to the food!!!! (I never ate so well in a hospital!!!). The medical and customer care are so good that you enjoy being there and feel extremely safe and protected until you are ready to return home! Congratulations to all parties!!! I fully recommend this hospital!

I found cordiality and care all the time in my hospitalization

Took us 3 hours to get treated with a basic appointment (ear infection) and sort out the insurance stuff, very slow

Hospital is not well equipped to attend cold symptoms at the emergency. You will have to wait for the arrival of an specialist at 10 AM so that he can look inside your ear canal with an otoscope. Even my throat was looked with a cellphone light. A disappointment. See images of equipments that should be part of the emergency below at the national manual of emergency.

I broke my finger on 11/19/23 and went to the HSVP emergency on 11/20/23, I went in and was seen, the fracture was confirmed by the RX and the doctor, he directed me to another doctor and asked to come in the next morning, With a broken finger, the doctor told me to buy a wrist glove that holds the finger at the pharmacy. The next doctor asked me to do an MRI and it was also found that the ligaments were broken! OK! But until now the finger is doing nothing...lol and just asking me to go there, and look, like UPA, health center or even on the island of Marajó, where I lived for years, I went through this situation of being attended to entering through the emergency door and solving the problem of a simple broken finger in installments..."Break your arm with an open fracture? Come by tomorrow!" ...or... "Have you broken your head?, come by tomorrow!" ...it's not a joke because I've already been through this and received immediate care! I'm going to another hospital today, 11/26/23 because the finger is still purple and swollen and very painful!

Very clean and structured hospital, but there is a chance that the doctor who attends to you makes a mistake and the delay is certain! We had such an experience that the doctor did not see the bacterial plaque in my relative's throat, which was very visible... which made it worse and the other doctor confirmed the mistake. There is a lack of quality management, but the structure and service are effective. It takes a few days unnecessarily and that's hell! Good for gentlemen, they at least have patience because they also don't have much commitment lol. There is a King of Mate and parking.

Came in with Zika and they weren't surprised

Private hospital, one of the top in Athens.

This bunch of idiots organize the covid rapid test in the international airport of Athens with only 2 (two) operators to do the actual work (but 4 to take payments). It takes 2 hs for a 10' work and then people miss their flights. Update Furthermore: thieves. They do tests to kids under 12 even though not necessary.

Nasty experience at their Corona testing center at AIA. We prepaid the tests online and still had to wait more than one hour for a simple rapid test. Somehow the prepaid line moves slower than the normal line. That's partly because they accept also people who have not prepaid in advance in the same line and they don't turn them away. The test itself is rather quick, the two testing lines sit around doing nothing because the 6 desks cannot send them people fast enough (it takes roughly 5 minutes per person to scan qr, look at documents, print consents, print labels etc). Then you have to queue for the results because that is actually quicker than receiving them on email (pictured). If we would have waited for the mail I am not sure we would have made it to the flight. I would recommend to come about 4 hours before your flight to be comfortable.

I got a brain surgery in 2017 and stayed for over a week here. I felt well treated, especially by the staff of international nurses and some doctors. I got some complications that I don't know whether they came from the care I got or if I dodged a bullet (6 hours surgery). Follow ups are a pain, emails don't work, phones only, and one has to wait for months for something.l, but the system is the bigger problem. I trust the professionals here, some will even talk English to you if asked. (Sure, don't come to the emergencies if you can be treated elsewhere). The facilities look a bit better than other hospitals in town.

the worst hospital I've been to. I broke my leg and they told me to go at 7 in the morning for the operation and they left me until 8 in the evening without giving me any information, without water. Then they remembered to come and inform me. The next time I was driving with my mother, who had a bypass and her blood pressure was quite high. The doctor asks me if he is dead? does someone have to die for us to go to the hospital? Because we also pay insurance for the doctors.

This is going to be a long story about my terrible experience in the emergency service. An ambulance brought me here at 21:30 with a broken swollen ankle. Since the emergency guy brought me inside and put me in a bed, no one came to me to do the first check-up. I begged 3 "nurses" to at least bring me ice because I am dying of pain. They go and never come back. They didnt give me ice, nor pain killers, they didn't even do a first check-up on me. How professional! especially when I can see them talking to each other, laughing, talking over the phone. The level of ignorance that I saw here is unimaginable. They are lucky that I was in pain otherwise I would have called the police. So around midnight finally someone came to do xray for me. half an hour later someone came to me to explain the severity of the injury, put the cast for me and gave me the crutches. Then he told me a nurse will come to explain everything, show me how to walk with the crutches, bring me outside with a wheelchair and call me a taxi. But no one showed up. I was screaming and no one heard me. At the end, around 02:30 I had to ask a "guest" for help. Luckily he was a nice guy unlike the nurses and stuff here. He helped me to walk outside and waited with me for a taxi that I called! I am waiting to fully recover and then I will see a lawyer about this. I even called them after days to send me the xray because the doctor wants to see them and they ignored my emails and phone calls. 5 hourse in the emergency with a broken ankel. No help, no check-up, no ice, no pain killers. No one helped me to leave and they didnt even call me a taxi!!

I didn’t know you’re supposed to first call 1813 before heading to the hospital for something like a cut, but the nurses and doctors in the trauma centre were incredibly kind and attentive and my injury has healed incredibly well. Huge thanks to the amazing staff!!

I was told that i had broke my bone💔 that was kind of mean💔 but they fixed it so i guess its okay😊 it was free also that is really cool😊😊 in Usa i had to pay 800$ for a blood test😓

I have nothing but praise for the staff of the ward I had to attend. My wife's colostomy kit and bags had gone astray with our luggage on our flight from Birmingham to Copenhagen. With assistance from friends we contacted the hospital, who gave us a complete set of spares and kit to last the few days that we were staying in Copenhagen. I offered payment, which was declined. The nurse who I saw was very kind, patient, understanding and compassionate, especially as the choice of items was so overwhelming and the event so upsetting.

Excellent staff and facilities. I have been to two rooms which had a smart TV that has Netflix among other things on it, which of course make the stay there pass quicker than otherwise. Other nice thing in the rooms i have been to is that they had a mini fridge in them.

You get appointment for specific time and then you are waiting at least 40 minutes!!!! Today our appointment was at 3:40 p.m. Now 5:54 p.m. and we are still waiting!!! And it's not for free!!! Bills they always sending on time. We are leaving in 21th century where medicine service is not only about doctor doing his job right (and this is also a big question), it's about careful and respectful attitude to the patients!!! I'm paying for service and deserve to get my appointment ON TIME. Didn't see worse hospital in Europe!!! Never again Im coming here

I visited Leuven as a traveller, and they were very helpful and fast. We waited no longer than 20 minutes to see a doctor and get blood tests. Thanks to the doctors and nurses for doing a great job.

Accidentally my mother is sick,she is a 3 month visitor,I called 112 , the crew came very fast ,they were very kind, professionally treated my mom and they helped me with language when we reached the hospital , the nurse, receptionist,the Dr all give professional service ,with smile in their face,I stayed almost 8 hours, they were very busy ,they receive now and then emergency sick people.i just can say ,God bless you all the time ,God give you healthy life as you help a sick people under God will.thank you very much to all Ak clinic crew ,l💕💕💕💕

I was here two weeks ago as I cut my finger by accident. It was bleeding A LOT. Dripping onto the ER floor. Nobody cared until I had a panic attack. There was at least one good nurse with empathy. She was young and had black hair. Should have known her name.. The other middle aged nurse would mock me while passing, saying sth like she (obviously me) keeps crying and crying 😒 (with this face haha). I’m sure she thought I could not understand German only by looking at my appearance. Anyway I waited for like at least four hours there. Okay, yes, I was not obviously dying and I knew that, but at least I wish I had known what was going on and all. And the ER was not busy at all. Like four patients before me, I think. When I could finally get the x ray done, the woman in the x ray room was the WORST. My tendon was 100% cut so I could not move my finger. And yet, the incompetent woman tried to force my finger straighten up so hard and it gave me a lot worse pain than the one I had before going into the x ray room. Anyway, in the end I got transferred to St. Georg’s Asklepios and got surgery for re connecting my tendon after a long waiting time. I don’t think my nerves were connected properly as I cannot feel right side of my finger very well. I’m visiting a different hand surgeon at a different praxis. If this symptom persists, I’m getting the check up outside of Germany. Just like one review I have read here, I would rather just die (lol, with a bit of exaggeration) or fly to my home country with better health service if necessary. Even Cambodia had a better hospital, where I had to visit because of anaphylaxis during my travel there.

Very friendly staff overall. I came here to get my booster shot and I was at the wrong building, the security guy showed me where I needed to go. Then at the vaccination facility, the doctors were very helpful and informative.

Meeting with Doctor G Lefebvre, I was received like a king, secretary, the doctor and the nurse who took my blood test very welcoming and very very simple I have never had such a welcome in a hospital from Valenciennois...It's good to see that there are people who love their job..Thank you..

Dated, small, unwelcoming rooms. Unpleasant staff, you have the impression of annoying them all the time. You have to beg for information or even get angry to get it. Little consideration of the patient, their pain, their dignity. In our time, this is unacceptable.

Followed since 2011 in Professor Pattou's department, the only hospital where I feel calm when I know that I have a hospital appointment even if it is currently for IVs and injections 🤣. A really great team. More than adorable nurses. Thank you very much for your kindness, your listening and your good hearts, you are all at the top 🥰🥰. All hospitals should have your patience and sympathy ❤️