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Terrible care in this hospital, I was hospitalized on May 19, I They channeled me to medicate me and left a piece of what appears to be a needle inside my right wrist where they put the channel. I am already in the city where I live. They do not want to take responsibility, even though I have to undergo surgery due to their negligence, I have to lose days of work, I have to lose time and the trauma that all this is causing me, they want me to travel to Acapulco again, generating MORE EXPENSES and more stress about the situation, so that according to them they can take care of me!!!

Terrible, terrible 😡 service We went to the emergency room for my son who was having seizures and to treat him they asked us for a deposit of 5000. Afterwards, they didn't even do a checkup as it is, they just put the oximeter on him and took his temperature and the doctor on duty told me that I had to go to the pediatrician but that he was going to charge me 1500 in addition to the 5000 deposit Because he is a specialist and that is aside, it also took about 40 minutes for the pediatrician to arrive and he didn't check my son, he just asked the doctor how my son was doing. He asked me what medication he was taking and he just stared at his cell phone for about an hour, In the end they just adjusted the medication and didn't even know what the medication was. We just went to give away 6500 We arrived around 11 pm and left. At 2 in the morning only with the medication adjustment. Appalling

Terrible service, they do not know how to weigh a baby nor were there doctors, the one who treated my baby was not a doctor, she gave us a prescription with another name from a male doctor and she was a woman, very poor care and very expensive for the poor care they provide.

My cousin went to this hospital to have this removed since it went through her finger. Doctor Carmona Estrada Mayra attended my cousin and told her that anesthesia was not needed, plus she was really busy. My cousin sat through all that pain of having it pulled out with no pain reliever. That doctor had also told her that even if she opened up her finger that she wouldn’t put no anesthesia on it. After all that pain my cousin went to another hospital because there was a broken piece of the object still left in her finger. This Doctor needs to go because she couldn’t even perform this normal task to help out her patient.

Bad experience at this hospital with doctors not being honest and staff is rude. Their not helpful at all and there just out for your money. They have no true concern about your family member. They lie about how the patient is doing and if anything they make them worst to your expense. It was truly heartbreaking to realize how bad this hospital is. Don’t take your family members here. Find a different place.Funny thing is that I wrote a detail review of everything that happened and for some reason it’s not on here. Point is don’t trust them with your love ones. Question what there doing and why. Research to see if they even need certain things they ask you for and what the purpose of it is.

A lot of patience in the external consultation Archive and in the consultations themselves, sometimes the doctors do not arrive or they assign others who should not and you have to make an appointment again in the Archive. But they are no longer scheduling APPOINTMENTS for 2023 because they don't have a 2023 Agenda. Well that's what they say...

I was seen super quickly at the doctor..When it was time to do the dressing..I was waiting for 45 minutes..Shift change..No one to be seen, just me and one other person..I thought it was disrespectful..And I had to pay plus an hour of parking..

The structure of the hospital looked great after the renovation. Access and exit very well organized. But in the emergency embarkation and disembarkation part, it was abandoned. I stopped to disembark a friend there. Very close to the zebra area. She moved slowly. It was then that an Uber, with a damaged Kwid, stopped close to the left side of my car, almost hitting my mirror. I stared at him. So I rolled down the window to explain that he couldn't go through there. The citizen still wanted to criticize me, saying that he was in a wheelchair, he went wherever he wanted and that I was completely lost. I think you should paint that zebra area better, as it's a little faded. As far as I know, you can't go over it. It would also be interesting to get someone to instruct these Ubers that are completely lost, because if he had damaged my car, he would charge the hospital!

The hospital in general is good, so far I have received good care in consultations and exams, but today in the ENT the attendants at 217 are to be congratulated for their incompetence. I've been waiting more than 1 hour to be answered, as I couldn't find a location for the website, I came here on Google, I will reformulate this evaluation after receiving an answer and make my next query here.

We have been waiting for two hours to be seen in the emergency room by Unimed. My son is classified as “blue”. This is considered not serious. All, I repeat: all the people who have arrived so far have been attended to before him. Does this mean: we arrive, register and wait for new patients to come in and go before them??? That's right? Knowing that we will always wait a long time, because another color gets in front of it. ABSURD.

I went to the obstetric emergency because I'm 13 weeks and there was bleeding. Another pregnant woman and I waited for 2 hours of service, we went to ask and the girl said that it was protocol according to the assessment, finally I arrived at 7:35 and was seen at 9:41 pm and the chairs were empty and they weren't even attending!

Rgy

I accompanied my husband for knee surgery, we were very well looked after in all sectors, the nurses were extremely attentive, the rooms were very well equipped. We were satisfied.

I have always received very good care at Hospital Estrela, I am immensely grateful!

TERRIBLE ATTENDANCE! I was admitted due to a fall, with acute pain in my leg and the professional who was pushing my wheelchair pressed my foot, the leg that couldn't handle the pain, against the wall and without even apologizing, left. He returned with medication, applied it without any guidance or explanation and left. The doctor barely assessed it, he just said that I didn't have a fracture and sent me away without even referring me to a specialist and requesting tests such as MRI. And I still had to put up with a rude professional when I asked to leave. I went in with acute pain and came out worse.

At the emergency services you can hear load noises from plumbing work inside of the hospital! Wow! Do not come here when they have done their job finished.

We arrived today via the emergency area, my 1.5 years old son fall into glass. We had to wait over 40minutes, I understand there is a waiting time, the real issue was the rudeness and lack of empathy of the staff, whom after we check how long it will take the answer was “the doctor will come, when he will come, the nurse checked and its not deep” it turns out it is deep, so much he will get operated in 4h. My feedback here is to train your staff, specially in the emergency area, where people its full of worry and stress, be kind and empathetic, next time it could be you on the other side.

Nice and friendly staff ( even ask you to use their first name ). competent doctors and nurses. You don't feel like just a number. Can be crowded at times and appointments therefore can run late. Nice modern and spacious rooms.

Great doctors, nurses are hit and miss. Sometimes nice and sometimes very mean. It seems they have very long shifts and it depends on when u catch them.. which is a shame. Treat ur nurses better or pay them more it seems their morale is low. Otherwise great healthcare.

There is no time management. An appointment is only for you to pay the charges. After that, you are at their mercy. Patients recommended jump the que and are seen beforehand. Staff are impolite, and there is no courtesy. As a fellow medical professional, I see a total lack of dignity and respect when talking to patients. The lady who did the ECG literally manhandled me and threw the report on my jacket. Bottom line, no one was smiling. Would rather go back to the UK for treatment. Paying for a low class derogatory service. Punctuality means nothing.

Taking appointment is completely useless. We had an appointment at 12:10 and we had to wait until 14:30. When you ask about when they are gonna take you in, they are making fun of you. Worst healthcare experience that we ever had. And we missed an important business meeting thanks to their irresponsible behaviour which cost us a lot of money. Never again!

very helpful doctors at Rhumetology department. Dr.M.Vis responded me and my family doctor's inquiry even though he didn't have to.

Excellent care! My wife felt like home. The rooms are pretty awesome and spacious. Posting some views from the room's windows.

Nice roof terraces with plants. Florida with no bowling halls, activities lacking. But acceptable for a hospital.

The good, the bad and the ugly... Be prepared to fight for your basic rights, it's a lottery. Hostage taking, badly behaved staff members are doing a lot of damage. It's unfortunate that dominance over helpless, vulnerable patients seems to be the main objective for some of your members. A hospital is a sacred place not a soap opera set. Mediation and management teams need to understand this. Patients and their loved ones have enough to manage as it is. You will find helpful, communicative, respectful, kind individuals working alongside abusive, rude, disturbed, unhappy, patronizing staff. Finally, a big shout out to mature individuals in this hospital who put up with churlish staff, who understand what teamwork means and do their best to help patients, heart&soul.

I am so grateful for the emergency care I received. The staff were so efficient, kind and patient with a non-French speaker. The hospital was clean and quiet. Took only 2 hours for consultation, X-ray, and diagnosis. Thank you, HUG!

Excellent hospital. My wife spent 5 days in hospital with pneumonia and was very well looked after by an extremely kind and professional team of doctors and nurses. I congratulate everyone who runs this Hospital and I thank them.

Wonderful people, very good and professional attention, they were fast, attentive, available and very, very kind. Don't hesitate to go there if you ever need medical assistance in Lucerne. Oh, and the emergency services, 10/10. I give them 5 stars, they deserve twice as many.

Great physio team in very friendly environnement with a postcard view of the Alps

I had a carotid artery surgery. I was very happy with Dr Prof Ockert . He correctly diagnosed the root cause and the needed operation. He also invited my wife to to hear the risks for not doing it and the risks for doing it. We felt this was important as the outcomes could change our livestyles. Finally the operation was a great success. Good team work between the doctors too.

I recently had the privilege of receiving care at Luzerner Kantonsspital, and I am glad to share my extraordinary experience. From the moment I entered the facility, it was evident that this hospital goes above and beyond in providing top-notch healthcare with a touch of genuine warmth and efficiency. The organization of the hospital is truly commendable. Every department, from the reception area to the patient rooms, exuded an atmosphere of professionalism and meticulous attention to detail. The seamless coordination among the staff members is a testament to the hospital's commitment to creating a conducive and comfortable environment for patients. What sets the Luzerner Kantonsspital apart is not only its outstanding organizational structure but also the unparalleled friendliness displayed by the entire staff. Every person I encountered, from the front desk personnel to the medical professionals, treated me with kindness, respect, and a genuine concern for my well-being. The warmth and compassion demonstrated by the staff significantly contributed to easing any anxieties I may have had during my visit. Moreover, the medical team at Luzerner Kantonsspital is comprised of highly skilled and knowledgeable professionals. Their expertise, combined with excellent communication skills. I would like to extend my deepest gratitude to the entire team at the Luzerner Kantonsspital for their dedication to excellence in healthcare. My experience exceeded all expectations, and I wholeheartedly recommend this hospital to anyone seeking not only exceptional medical care but also a positive and uplifting environment.

Very kind and very helpful personal.

Best doctors, nurses and rooms.

I called cmc to take an appointment, the operator was unprofessional they were laughing and try to talk to me sarcastically! I would never call them again if they have this kind of staff

I was visiting Dubai and had to do some blood tests. I have visited CMC Dubai and informed them that I need the results the second day as I am traveling. Despite several calls and trials to follow up, I was not able to get a satisfying answer, until my call was attended by Raymond, whom he had offered the needed assistance and made sure to receive the results in a timely manner. Raymond has been very helpful, professional and proactive. He followed up on my request and called after to make sure that my case has been resolved. He has demonstrated a high level of patient care and service. Thank you Raymond and keep up the good work

YOU👇 whose reading this review i hope i am saving your life and your beloved ones ⚠️ Very bad experience rude and disrespectful staff , nurses are unprofessional and unhumanitarian. i don't advice anyone to make operations there you really take a Huge RISK ! if you choose it The hospital is materialistic and OVERRATED!

Recently visited the hospital with patient. My experience was overall good. Staff are helpful in nature and doctor suggested us the best treatment available for my patient. The only drawback would be it's costing policy

Excellent customer service with a team full of energy-efficient. Good doctors the best in Delhi.

Apollo Hospital has a topnotch medical facilities, medical teams in almost health challenges. I strongly recommend the hospital for medical care.

I have to compliment this hospital. I had a genuine emergency with palpitations and was diagnosed with SVT. Despite being Asian and a tourist, they kindly accepted me and admitted me immediately! The receptionist, nurses and doctors were all super professional, I was extremely impressed. Thank you for providing me with life-saving healthcare, I will be forever grateful. It was expensive but necessary treatment.

I have been here twice both emergency cases. In each one of the cases I had to wait 8 and 7 hours respectively and received very rude treatment. I would not go there as long as you are really in a life threatening situation.

The best experience in an hospital in my entire life. Came in at 13:00 with a leg injury and got X-ray, diagnosis, prognosis and treatment in less than 3 hours. Every single person of the personnel I dealt with was nice, professional and friendly. Special thank you to Miss Müller at the Notfall, she was the first one to see and check me and even took the time during the visit to explain me literally everything I needed to know. What a truly passionate person, thank you!!

Being in the medical field for 40 years world wide Absolutely the Best Hospital overall I have ever visited! Facilities A+ Staff A+ Communication A+ Value A+

Excellent. Both our daughters were born here and care was absolutely great. Thanks. :)

Excellent in every measure. Was admitted for an emergency surgery and they diagnosed other ailments that needed emergency care. All the staff at the hospital are the best trained and competent I've seen. I owe my life to them.

A good hospital with a VERY SERIOUS issue! There is no information on food for patients and companions with restrictions! The Marieta restaurant offers ABSOLUTELY NOTHING without gluten and milk. The person spending the whole day there is hungry, because not even the PURCHASED coffee has a nutritional sheet with information! We are talking about a hospitaaaaal! How does a celiac patient spend the day in a place like this?

Bad experience! We arrived with my 78-year-old mother in the emergency room. Super slow service. When we arrive at the doctor, he informs us that we can leave because there is no room, no box or even an armchair to receive medication. Avoid this place!

Terrible, zero service, an absurd delay in the emergency room, I waited 50 minutes until I lost patience and left. I do not recommend!!!

I'm amazed by the outstanding service we're receiving here, from the entire staff and doctors at every stage. Despite its simplicity, hygiene is a top priority everywhere, and both doctors and nurses have displayed not only humility but also a profound understanding of their fields. They have been readily available to explain all the details that might be important for our peace of mind, with patience and zero condescendence. The interior design of the entrance is exceptional and is worth a quick visit, even if you're not here to use the hospital facilities.

I'm amazed by the outstanding service we're receiving here, from the entire staff and doctors at every stage. Despite its simplicity, hygiene is a top priority everywhere, and both doctors and nurses have displayed not only humility but also a profound understanding of their fields. They have been readily available to explain all the details that might be important for our peace of mind, with patience and zero condescendence. The interior design of the entrance is exceptional and is worth a quick visit, even if you're not here to use the hospital facilities.

One of the best hospitals even been in, from the reception to the surgery room. Very well organized, punctual, super clean rooms, respectful staff, and great doctors. They have well preserved the mission of Santa Catarina, since 548 A.D.

Great and fast service. English speaking Doctor and nurses were available. Recommendation for Expats.

The hospital is good, but in my opinion it can improve more. There are doctors and others not so nice and thoughtful. The reception is good, some people (receptionists) are polite, friendly ... The same in relation to the security guards. There should be more integration, communication among the coworkers. As I told you it could be better, even in its standard procedure, being more effective,

Excellent service and support regarding many domains. We had a undergo and the whole staff was extremely supportive (from the first approach, passing by intensive care and ending on maternity domain). Its definitely one of the best hospitals in Sao Paulo.

Caring

Never again! I took my girlfriend to this hospital because she was having strong abdominal pains on 07/02/21. The two doctors were recent graduates v. inexperienced. One of them actually told me that Coca-Cola was a good drink for hidration!!! Today we spent most of our day worrying that we may have contracted Covid seen as one in every 5 staff members were either not wearing a mask or wearing them inappropriately. We had complained to the night manager, who didn't care less! To pay for the treatment they tell you to go to talk to a manager in his glass office. This guy not only charged us 5000 Reais which is an obscene amount, but had zero empathy or people skills. And to think that the doctor actually wanted her to stay overnight, probably to be able to bill me ten times as much!!! This hospital has some serious issues.

Everything was excellent, from the operating team (special thanks to the amazing doctor Alexandre Santa Cruz, the best orthopedic surgeon there is!!!) until the nursing staff (impeccable and extremely professional, available and kind), the cleaning service (very effective) to the food!!!! (I never ate so well in a hospital!!!). The medical and customer care are so good that you enjoy being there and feel extremely safe and protected until you are ready to return home! Congratulations to all parties!!! I fully recommend this hospital!