Percutaneous closure of ventricular septal defect (VSD) in 489 Cardiac surgery clinics worldwide

Clean hospital. But extremely expensive. They didn't inform us of the costs and we had to pay 10 times of than other european countries.

Terrible service. Completely disorganized, does care at all about their patients. I was begging them for help in resolving a billing issue and every department just ignored me. Do not go to this hospital. I went to this hospital to get an outpatient procedure done which required that I have an attendant with me. The hospital organized for an attendant to be provided, at a fee, from an outside company. On the day of the procedure I was brought to the billing department by member of their "concierge" team, Fernanda. They have an international "concierge" service which basically provides translators so that you can navigate the hospital if your Portugues is not great. At the billing office I was presented with a bill for the cost of the procedure. I agreed to pay it and was then given a credit card machine to make the payment. When the machine arrived, the amount they were requesting was higher than the quoted amount. When I asked Fernanda, she explained that the additional amount was for the cost of the attendant. I paid the invoice and was only provided with a little slip of paper that showed the amount that I had paid. It didn't say what services I had paid for, just that I had paid a certain amount. I then went and got the procedure done. I was put-under, so I don't know how the actual medical procedure went, but from what I saw before I went under, the medical professionals seemed like they were doing a good job. After the procedure was finished, I was brought to the payment office and presented with a new bill. The bill included the additional cost of part of the procedure, the cost to have a biopsy analyzed and the cost of the attendant (which I already paid for). For the next 3 weeks I was going back and forth with the International department, the complaints department and the billing department, trying to get them to acknowledge the fact that I had already paid for the attendant. No one from any of those departments did a single thing to try to help me. Each department passed me off to another department. The complaints department didn't even reply to my complaint. I had to call them up weeks after I had filed a complaint and they were fully aware of the situation, but didn't have enough respect to let me know that they were working on my case or bother to email or call me to help get it resolved. Neither did the International department. When I asked them to help me resolve the issue they just said "this is not my department, I don't know anything about billing" even though FERNANDA was there and was the one that explained to me that I was paying for the the price of the attendant. The billing department just kept sending me the same invoice over and over again and never acknowledging that I had paid for the attendant. It was only when I finally decided to go to the hospital and pay the bill that anything got done. I had to physically go to the International department and demand that they resolve the issue that instant. I spent another 2 hours going to different departments with the "concierge" lady, getting into arguments and explaining over and over what had happened. It was only then, that they acknowledged that the woman who processed my payment allocated the entire amount to the cost of the procedure, which was why this bill for the attendant was still outstanding. At my insistence they finally removed the charge and I was able to pay the invoice. If you go to a Brazilain Hospital, make sure that you get an itemized invoice for every single payment that you make. A little slip of paper with the amount on it is not enough. They will change the amount that you owe them and you have no proof of what you have already paid for. At the end of the day, I probably wasted about 4-5 hours of my time writing emails, sending messages on Whatsapp and arguing with the staff at the hospital. Not to mention all of the frustration it caused. This could have been resolved after 1 email, had anyone at the hospital taken ownership of the problem and been accountable. DO NOT GO HERE - THEY DON'T CARE ABOUT THEIR PATIENTS

One of the best hospital in South America

Dr. ABED from general surgery is amazing. Very down to earth, friendly and helpful. He did the procedure really quickly, and the pain I had was gone. Appreciate his kind approach.

I am writing to express my gratitude for the exceptional care and support provided by your hospital staff during my recent visits. In particular, I would like to extend my sincere thanks to (Doctor Aatif Shaikh, Consultant Physician , UROLOGY) and the entire medical team involved in my treatment. Their expertise, compassion, and dedication have made a significant difference in my recovery. I would also like to take this opportunity to provide some feedback and make a recommendation regarding the booking of required tests, such as X-rays, blood tests, and especially ultrasound appointments after the operation. I believe implementing an automated system to schedule these tests before visiting the doctor would greatly benefit patients.

Overall great facility (especially after the renovation) and very good doctors. I would have placed reviews on many of their doctors across several departments but many of them have left. Right now, I can highly speak about Dr Nathalie El Moukari, consultant radiologist. She’s confident and very thorough in her examination and takes the time to explain to the patient their situation and what they need to do. She communicates very well in, at least, three languages. Her team, I can cite Ms Mandy, is equally pleasant to deal with. The clinic is clean. Parking lots are available.

Dr Khaled Al Aal Vascular surgeon @ Medi Clinic Town Centre. One of the nicest, most humble and thoughtful surgeons I’ve encountered. He is definitely worth the visit by anyone who has been suffering with their varicose or spider veins.

It was an amazing experienced! When I go for check up for severe cough flu, due to the weather change. When I reach to Mediclinic Al ain, I was entertain directly by the reception guy who's named Javudullah Balkiaz Khan this guy promote the quality and equality of the hospital. And to mention the nurses that checking my vitals, they are very attentive to the patient, and mostly the doctor, she come several times into my room to check and explained about my status of what I fell. Thank you so much Doctora Anna Marie Diaz the best doctor ive ever meet after a long period of time staying in UAE. God Bless you all mediclinic staff and management.

Worst experience ever, They have very poor customer service specially in Radiology department. There is no systematic procedure. Putting Customers/patient on Hold for too Long... Please if any of concerned staff read this massage please improve your quality of service.. Thanks

EXCELLENT ATTENTION!!!!!

Expensive but, you get what you pay, cheaper than USA hospitals, around 70% cheaper, excellent doctors, recommended.

Omnilab opens 24hrs. All covid tests available.

The place is old, but the people who serve are super friendly, they went overboard!!!

In general it is old, the elevators are bad, slow and it is super big, the facilities are a little poorly maintained, the elevators and in my case to access the arrhythmia secretariat you have to go with a map and counting the steps go up to 5 and then go down to 4 because there is a closed part of the hospital. But as excellent quality specialists and within everything they comply with everything. (There is very little availability of hours).

Terrible attention. This place needs better customer service.

My wife gave birth to our daughter here. Amazing staff on rotation. We were there for 3 night and had an amazing experience from the food, the quality of the rooms, and the experience in the staff that always made us feel that we were priority.

PCR test done very quickly, good hygiene results the next morning. Not crowded, almost no waiting time, but people smoking marijuana, literally 2 meters IN FRONT of the entrance of the respiratory emergency... there should be security at the gates.

I had the best experience with all the staff at hospital. Everyone was super friendly even though I didn't speak a word of Spanish. Even other patients helped me out with translating information to the staff.

Ok

Imagine being in a wheelchair, trying to get into urgent care for a surgery you had there, and not being helped about when you arrive, somehow managed to get into the triage and then be left alone, then get the need to use the bathroom at a place not clearly design to be used for people with mobility issues, then the only person available to help you is another patient passing by. It's such a shame that all of this happened here, where I have yet to get medical attention for my urgent needs.

One if the best hospitals in Cali. Modern, well staffed, good service

Ralf Stephani: In this hospital at the beginning of March, I was given great help in eliminating my hip pain. The team around Dr. Moore worked absolutely professionally with great success. Thanks, couldn't be better! May/ June 2023 After I received such great help on my right hip in March 2023 and I had an unshakeable trust in Dr. Jose Luis Moore Velasques, I asked him to operate on my left hip as soon as possible. Already on May 7th, 2023 I had an operation on my left hip because of unbearable pain. In several clinics I was told that 12 months should elapse between operations. Not so with the doctor I trust. Just 4 days later I flew back to Curacao pain-free. The painkillers were left untouched in the bedside table! Suddenly being able to walk pain-free again was Mr dr Jose Luis Moore Velasques to me. No helpers, no pitying looks, no pain! Being able to participate in normal life again was wonderful. My physiotherapist told me he had never seen such a professional surgical scar in his 20 years of experience. I would like to thank you again, Dr Jose Luis Moore Velasques and your team for starting my new life worth living I remain respect Her Ralf Stephani DANKE

Do not come here even if you think that your dying or have any serious medical problem, absolutely terrible care and attention takes 6-12 hours for them to even do simple blood test or any real examinations. Really there rating should BE honest and lower then where it currently is, also technologically speaking their WAY behind.

If you need immediate medical attention do not come here this is absolutely the worst hospital I've ever had to come, unfortunately, I almost died here from a heart attack and they did nothing to help me except treat me like a ragdoll. Absolute garbage attention and no care for the patients, I literally had to waddle my way out of that hospital as If this is a movie, I would give them ZERO STARS if I could, save uour time and go elsewhere.

Be aware of the medical assistant of Dr Dueñas ( third floor, big tower, " Jennifer"). She treats you wonderfully in front of the doctor, but when you ask for the results or extra important information at the reception or on the phone, she is the rudest. Staff needs to be trained in HOSPITALITY 101.

I see quite a bit of negative reviews which made me nervous going here, and I know it’s all subjective but I had a good experience. Although I do have international insurance so I’m sure that played a part. They got me in fast and the doctor was very friendly & helpful. She was gentle with my hurt shoulder and even offered pain meds in hospital although I declined. it may be a bit expensive in Peruvian standards but if you are coming from North America it is still a small fraction of what you would pay back home( just the X-rays alone in the US would have been significantly more than my total bill here) All in all not a bad experience at all just make sure you have cash or insurance because you pay at the time of visit not like in North America where you can do a payment plan

Simply THE WORST!!! I do not recommend this place at all, don’t even bother to call them because Janet (the secretary or receptionist) will transfer you or hang up. Don’t try to explain them why are you feeling sick because she will yawn and laugh at you. Bad bad experience!!!

High-end & premium hospital with very poor services. Everything is slow and unsystematic. Average waiting time is around 1hr ++ at each location (from at the clinic reception, meds collection at the pharmacy) The clinic receptionist were very unprofessional, loudly gossiping about their other colleague at the front desk area, I can clearly hear what they were talking while I was sitting at the other end of the room. There are more than 4 counters at the pharmacy but only 1 pharmacist was on duty at a time to hand over meds to the customers. I think the service at some gov hospitals are far way better than here.

Exellent service, all the staff, nurse and the doctor are amazing, you know that the are working wholeheartedly. The hospital is clean, treatment is done with procedure which make patient not waiting to long.

You can be in pain in comfort. The service is always efficient, with friendly and comforting nurses and doctors. There is a porter man that will accompany and bring you to xray places. The menu is always yummy and you can choose your food from the menu one day ahead. Everything is healthy but flavourful. The room is a single room with a sofa bed for someone to accompany you. Since I am covered by insurance, the cost is not under me, but I have to be referred with a referral letter and admitted. Otherwise, it would be quite costly to be treated here.

Gleneagles Hospital Gleneagles Hospital is a 221-bed private hospital in Singapore that provides a wide range of medical services and surgical treatment. Trusted, extensive and international - Gleneagles' network of multi-speciality private hospitals provides world-class excellence, from superior clinical outcomes to the highest standards of quality and care. As the signature international brand under IHH, Gleneagles hospitals are located in Malaysia, Singapore, India, China, Hong Kong and Brunei. Each offers dedicated personalised care and comprehensive modern facilities for ultimate comfort. Our continuous strive for excellence and superior care has been embedded in our culture since our first hospital opened in Singapore in 1959. At Gleneagles, empathy is at the heart of everything we do. We recognise that feeling better begins with knowing that they are in trusted hands, and that is why our patients and th

Very undesirable environment for some of group of the employees with no SOP from HR. Without proper protocol for meal time duration. Limited food variety in-house for the group of employees. Shift/annual leave schedule planning with non standard protocol and left it to department in-charge with unequal treatment subjected to their whim and fancy. Management may need to review to provide a better positive work environment to all.

Came to one of their clinics located here. Given wrong station exit info by Goggle maps (had to wait and cross the traffic junction twice), and exit 1 is the correct exit that leads up to the hospital. Staff at the front desk should be more attentive in the morning when patrons approached the desk. Had to "interrupt" to get to the right building.

I had an ongoing ear infection. I was seen by one the Ear, nose and throat doctor. I had a follow-up appointment at 10am, I had a confirmation text the day before. I took the day off work as I also had another doctor appointment at 11.30 not in the same hospital. Anyway, at 9.55am I got a call from Acibadem, someone speaking Turkish, I said in English please and then they hung up. Then at 9.57am I had another call from the hospital, this time someone speaking English saying that my appointment had changed to 11am, because my doctor arrived at that time. 3 minutes before the appointment and then I had to wait one hour, no explanations given, nothing. This is not a free hospital, I'm paying as an international patient more that I would pay back in my home country. Why do they feel like they can play with my time, no apologies. Nothing

Last week, I was at the hospital with my relative . We did a PET-CT and MRI scan. The oncologist wasn’t there that week, but we discussed with the hospital that we would do the interpretation of the results remotely with the doctor because we live in Tirana, Albania. However, it’s been 3 days, and they haven’t responded. I turned to your hospital with the idea that I might find a solution there. It is crucial to start treatment as soon as possible and you need to understand that the days that go by are not in his favor. I urgently need a meeting with the oncologist

You would have to be an absolute idiot to use this hospital, especially if you are not a Turk! I called today for an appointment and was told I would have to pay in Euro because I was not Turkish, but if I was from another Middle East country I would pay the same as the Turks. I have lived in Turkey for years, and married to a Turkish man. We make the Turkish LIRA! This is not the first bad experience we have had with this Hospital. This hospital will do everything they can to cheat you out of a dollar. If you are looking for terrible Doctors that don’t listen to your concerns, and to be treated like a walking bank, then it’s the hospital for you!!

Worldwide reference in hematology. Very professional and commited doctors. Nurses are simply amazing. Would recommend it hundred times

Worldwide reference in hematology. Very professional and commited doctors. Nurses are simply amazing. Would recommend it hundred times

I'm sure the doctors are good, but reception is slow inefficient most of the windows are closed and the few people there are are gossiping with each other instead of accepting patients. I went 3hours early to be sure to have my prebooked Cardiology appointment and arrived at the nurses desk at cardiology an hour before as I needed an ECG. The rude nurse laughed at my booking and asked me if I booked it myself. Yes I answered but I need the booked ECG as that's what is writen on the doctors door. She threw my sheet to one side and said we will call you 45minutes later noone called I went to ask her again. She told me to sit down. They the 4nurses were all chatting together and doing nothing. So the time came for my cardi

Literally the most frustrating experience ever. They asked me so many questions before an appointment was made and they said I was cleared and everything was set for the day they'll see me. I arrive to my appointment and was turned away and was told something completely different than what they told me on the phone. They even had the audacity to say come next week instead than we can check you. Worst place. Don't go there especially if you're a foreigner.

souls fly loose. Feeling to the like now. We flew, here forever.

Ewha women's university hispital emmergency service is the most disgusting hospital in seoul.my baby was failed from table and injured on his forehead,teeth and tounge and i went to this emmergency to check if brain trauma happened to my baby or not.but,amazingly they said first test corona but he has no any sign and they sent us to quarantine room and locked it.....waiting there longgggg time with this little baby who was hungry and sick.so am so upset and left the hospital.what kind of hospital is it?howmany time should i wait in that locked room alone?

Because this is a bigger hospital, I had a endometrial polyp removal surgery here. The male doctor (Ji Byeong Cheol) however, botched up my surgery and I continued to be in pain and bleed for months. His attitude was extremely rude and vague when asked questions and claimed I was the only patient to have issues. He then suggested we arrange an endoscopy. I decided not to go with the endoscopy with him as I already had trust issues. In the end I had to get a second surgery from another hospital four months later. It turned out my polyps were not removed and bacteria had spread inside my womb causing an infection. Hence the pain and why I had to wait a longer time to recover before I could get the second surgery. I didn't even see Ji Byeong Cheol’s face before or after my surgery nor receive any explanation and was dismissed right away, so to be honest, I don't even know whether he performed it. The worst and most traumatic experience of my life.

Large hospital in excellent condition, it gets crazy busy during the day. They definitely need more parking, elevators and pretty much everything else.

Nurse station in the department of dermatologist they have no manners when u talk to them they just watching their phone no any reply and their behavior is so rude. i experienced on 20221219 around 12 noon. i will give 0 point. And also doctor's has no experience they just remember some medicines name and prescrib those everytime no matter what problems patient have everytime they are just sale their some cosmetic products. I recommend them to open cosmetics shop instead of treats patient.

Travelled here for ankle arthroscopy from Canada and all I can say is great things about this hospital. All the staff(especially the international department) were very supportive and welcoming. Thank you for making this trip very easy for me!

I want to give a warm tribute to the incredible team at Lokman Hekim İstanbul Hastanesi, a place that exceeded all my expectations. Special thanks to Dr. Atilla Akova, my remarkable surgeon, and Dr. Selma SEZER, anesthetist, both professionals with extreme care for my life. On the 4th floor, I witnessed a level of care that goes beyond excellence. The attendants, true heroes, are available 24/7, providing continuous support and impeccable health care attention. This hospital not only treats medical conditions but demonstrates a real commitment to the holistic well-being of patients. My successful journey began with the recommendation of Sueli, a friend who also went through here. Initially apprehensive, I was enveloped in a sense of security witnessing the professionalism and care that permeate every interaction in the hospital. Special thanks to Mrs. Juliana Freitas, who facilitated the entire process with kindness. I highlight the dedicated attention to the Brazilian community on the 4th floor. The attendants, with admirable effort, seek fluent communication, including in Portuguese. The presence of an interpreter and constant support in understanding instructions create a welcoming and inclusive environment. To the attendant checking my progress and the doctor making attentive visits, my sincere thanks. The Lokman Hekim İstanbul team shows an unwavering commitment to every life under their care. I express deep gratitude for the exceptional standard of care provided by everyone in the hospital. This is more than a hospital; it is a haven of care and compassion.

I recently had a hair transplant for Lokman Hekim hospital. I travelled from Australia Melbourne. I had the help of Medeni Kaya who helps international clients. She helps with VIP transportation and 5 star accommodation. She greets with you with a warm welcoming smile the moment you walk in and is with you. She is with you for your consultation operation, follows up with everything you are untitle for. Lets not forget the doctors I’ve had many operations at different hospitals around the world but the team at Lokman Hekim Istanbul Hastanesi by far is the best i have worked with. Thank you to all the staff and doctors and special thank you to Medeni Kaya for all her help ❤️

as the translator Mona dialect was different (as arabic speaker), but her dealing with me was very good and so cooperative and helpful.. the doctors are good (yasemin kiraç/ahmet duran/aynur aliyeva)but the nurses are bad except the senior nurse on floor 0/ next to the kids room💐💐

I was coming to this hospital for a long time and Iam so happy to share my thoughts with the world. The service the doctors and also the international department team was always helpful and kind to me specially thanks to miss Sabah hassan for being such a hardworking and well spoken interpreter.

I was very satisfied with the help that the translator Ms. Mahnaz gave me during the treatment process in this hospital. She was very polite and very responsible, even when the hospital system was having trouble giving receipts, she helped me to get the payment receipt, also for other information like insurance.

As a study abroad student, this hospital was great at providing me the medical assistance I needed. If you need to see a general practitioner, head to the ER and walk to the international desk. They’ll get you all the help you need. Come prepared with documentation and ID!

I highly recommend Dr Gabriel Cardenas Rivera for his exceptional surgical skills and compassionate care. My recent surgery was a success because of her expertise. I had a great experience at HM Delfos. The staff were caring and the facility was clean and safe. I wholeheartedly recommend it for medical care.

My first negative review ever, but the situation calls for it. Please, be aware that the hospital charge EUR 450 for a visit - this is NOT something they will tell you in advance. They charge a deposit and when you ask them how much the visitation costs, they will not give you a straight answer. Naturally, as a private hospital the cost will be higher, however, with this one, there is 0 transparency. The doctor spent 1 minute looking at my symptoms with 0 examination (not even checking my temperature), and my case was re-directed to a public hospital, and then took EUR 450. I would be very careful before wasting time and money here.

Excellent care before, during and after surgery. Friendly and attentive nurses that are available 24/7 and arrive quickly at the call of a button. The private room is spacious, clean and equipped with anything you may need for your overnight stay. The room service team take into account your dietary requirements and offers options for all your meals.

Was there on the emergency on a Sunday morning, very professional staff, excellent infrastructure, no waiting line, overall excellent.

I had an ACL reconstruction surgery with Dr Gardon and my experience was great, even though it is rough to have this kind of procedure. All the nurses were absolutely wonderful with me; I could not have asked for a better experience.

And if there were even more stars I would click them, a doctor who is not only competent but of infinite humanity which combined with professionalism makes a doctor an exceptional man

My heart is working again thanks to Dr. Glauber.

I would like to thank Dr. Mattia Glauber, an extraordinary doctor and sensitive person. My partner had surgery in December (mitral valve prolapse) the surgery was decisive and the recovery was very fast. Within a month he was back to his usual life as if nothing had happened. What to say?! Thank you, Mattia Glauber! Happy Easter everyone :-)