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Disgusting unprofessionalism! A child of 11 months arrived at night with a temperature of 39.6.! Doctor looked at baby throat and said it was streptococcus. I was told to do a streptococcus test, to which the doctor said absolute stupidity that it don't do for children!! And she didn't prescribe any treatment! Streptococcus needs to be treated! We have insurance in this hospital, I don't recommend it to anyone! We will leave this hospital!

I'm a traveler from the US who had a ear pain and needed to see a doctor right away. Most hospitals in the area have bad reviews so it was hard to find some healthcare for myself. Eventually I choose this hospital because people referred me here the most. Went to the emergency room but they directed me to the specalist inside the main building. After registering I needed to pay but they wouldn't accept cash over 10k pesos and i didn't have my credit card with me. So i had to go across the street for a bank deposit. After that i paid and saw the doctor immediately. So in my situation since i saw a specialist that doesnt have many patients i was in and out in about an hour. Im very satisfied with the care i recieved and how prompt everything was despite the language barrier and i dont speak much spanish so Google translate is my buddy. Id recommend this hopsital if you want to be seen faster than a public hospital and are willing to pay. This was a faster and wayyy cheaper experience than in the US. I give this 4 stars because of the bank deposit thing, but otherwise im very pleased 👌

Updating my review cause now I'm a holder of their health insurance and I'm very happy with it. The phone line sucks though, it takes ages to get an answer and then they tend to transfer you to a different department that cuts the call or never answers. It's way faster to go there and ask everything in person.

There is perfect and amazing nurse in this hospital that make me feel wanna sick everyday, so he can caring me well everyday too for sure. With all of my love Mr. Martin Rojas. You are the best nurse ever

We're here now and we've had a wonderful experience. Remember with all these negative reviews that you're more likely to leave a review if you're upset, and less likely to leave a nice review if you're satisfied, like this one. We're foreigners on vacation here. We were treated fairly and promptly. We were able to speak English to two staff members during our time here. I guess I won't go into our personal medical records, but expect to pay around $50 USD (September 2022) for your initial consultation. The prices have been fair and reasonable. The staff was kind and helpful. Everyone did their best to make us comfortable and helped us understand what was going on.

Like any overcrowded and messy public hospital, just a bit cleaner and better equipped. Fair enough if you go private or thru a third party insurance. Sign in the Hospital's insurance system at your own peril, a shameful scam they call Health Plan (Plan de Salud). Mind the difference, it could cost your life

The pharmacy is the most annoying place in Aga Khan hospital, you have so many counters which actually are doing nothing or no work. I hope you can improve on the rate of service in the pharmacy especially for out patients. Thank you

Parking.. Hectic Reception takes over an hour to just register and pay. Then waiting for triage is another headache. The only smooth part is being at the Doctor's office. Which takes WAAAY less time than everywhere else btw. Then the pharmacy is the absolute ghetto to say the least. That system is definitely NOT WORKING. Only reason I come back is because the Doctors are amazing. The 3 star is solely for the Doctors. If you're planning to go there, just clear your calendar for the day.

This used to be a very great patient-centered hospital. Today the hospital has joined the bandwagon of substandard business healthcare providers. Why? 1. Why is the hospital charging fresh consultation on lab results review and medication? 2. How can you wait in line for over one hour for billing when you are barely 3 people online?

Good hospital but total inflated prices, they charge so high that they reach above the TOPE of your insurance. For a small one - hour surgery, they charge 7 million CLP

“Urgencia” doesn’t move with much urgency. I’m currently in the waiting room in the respiratory area of the emergency department. My mother in law arrived in bad condition and I saw no sign of triage or prioritization based on symptoms , first come first served. NONE of the alcohol hand dispensers have alcohol, staff aren’t using alcohol gel. Not just in the emergency area but also in the other buildings I passed through. Very surprised by the experience considering the cost and reputation of the hospital. Go to Clinica San Carlos de Apoquindo UC or Clínica Alemán.

I had a severe reaction to a Lyme disease infection contracted in the USA, that manifested itself when I arrived. I was hospitalized at Clinica Los Condes for 3 days. The care was superb. Since Lyme disease does not exist in Chile, the staff coordinated their care for me in coordination with the USA CDC.

Radiation Scan and Analysis of Same. Was Superb. Dr Amir and staff incomparable.Assistant gave scrip for sleeping.

My story is for expats and foreigners in Moscow. Yesterday night my wife had a feeling of intense burning in her chest. She just recovered from covid (having made negative test that day). So, I took her to EMC to be faster than a state ambulance. We were at their premises at ca. 22:15. The place was not busy at this late hour. We explained our situation that we fear of heart attack or stroke. A receptionist first invited us to take a sit and wait for in-house emergency doctor. But then he realised that less than 14 days gone since first positive test. He told us urgently to leave the premises, saying that they can not help us in any way. He did not bother even to offer calling state ambulance. So, EMC pushed its patient, who might have had a life threatening condition, onto a street at midnight without any help. Beware, you should always have a plan B (and C) who you call in Moscow in such situations since evidently EMC can fail big time. Luckily for us we had other options, an ambulance from a competing private clinic arrived within 30 minutes and they helped my wife, so her life is not in danger anymore.

NOT RECOMMENDED. Visited the clinic for an emergency situation treatment. At the entrance a lady stops me asking are you aware of the fees. Minimum would be 165 euro then she says even for emergency cases we have to first fill up all the forms and formats, scan passports, take all data then we will listen to your problems. Upset about the service level given the prices. Big turn down. Also to add. I had been there after not finding a traumatolog doctor in their Arlovskaya clinic where the receptionist did same price detailing, holding me in pain at the gate and then says doctor needs time to be called even if emergency. Finally after suffering in both the EMC outlets I had to go to another local clinic. On the way in pain right now.

My son was treated here for a fractured arm. Dr Burstev did an incredible job both with the surgery and immaculately neat stitches, as with the care and attention given during follow-up appointments. Nurses and other staff also showed great attention and we really couldn't ask for more. Grateful.

Good specialists but expensive. Billed in EUR

Expensive company than a hosptial

I am a customer of the EMC for about 15 years. During the last 5 years the attitude of the hospital has changed. Before it was clearly the best place to get medical attention, especially when you are a foreigner and don't speak too much Russian. But now the game changed. Not only are they very high price and I most of the time I have the feeling that I am recommended additional check which are not needed. Now they also don't trust their customers any more. As a Foreigner, with a record in their database for 15 years, you have to prepay your treatment. I have always paid by bills with them before leaving the building on every visit, so I have not given any reason for this. And then the payment doesn't work well. The payment terminals are difficult to use / not working and the alternative is to go to the ground floor and pay at the cash register. For this money I expected perfect service. Don't get me wrong, I think the doctors are good. But the management I don't like.

Is it even legal to charge as much for health care? Seems like the regulator isn't aware of the price list of this hospital. Other than that having insurance isn't a guarantee that you'll get services in this hospital because there is lack of real time communication between the service provider and the insurance company, so you still have to guarantee payment with your bank card. If the two do not communicate in an hour, money is deducted from your card. Then back to square one...running after the insurance for compensation! Just a terrible experience to say the least.

Even after more than 25 years as a loyal customer, I was made to feel like a potential criminal who is lying about your insurance coverage. In the middle of a series of consultations and tests, I was forced to stand at the reception desk and have a lengthy discussion with the receptionist and the insurers before I could get the correct invoice with only 20 percent co-payment. This clinic is fine if you don’t mind being publicly humiliated and pay everything up front.

I would like to express endless gratitude on behalf of Antonina Alekseevna Polyakova and on my own behalf to the neurosurgeon Said Dzhabrailovich Radjabov. Thank you for your professionalism, effort and kindness. For the fact that this world and the people who need you so much have you! It was not in vain that you chose the profession of a surgeon. Having received the talent of a doctor from God You work so selflessly, saving people, sparing no effort. You took the Hippocratic oath to heal people, to save them from harm! Bring back joy to life! You have achieved a lot in life, With your labor and your mind, forgetting about your rest You have a soul and hands of gold, All patients know about this. When you received payment, your faces brightened and the pain went away. Hope appeared among people That the sorcerer doctor will save them. From all the sick people you saved I bow to you deeply! Polyakova.A.A.

She was operated on on September 14, 2023 for an aneurysm of the main cerebral artery in the Department of Neurosurgery of the Research Institute named after. Polenova St. Petersburg under the leadership of Andrey Evgenievich Petrov. Many thanks to all the doctors of this department and personally to A.E. Petrov for the superbly performed complex operation. I would also like to thank the nursing and junior medical staff of the department for their kind, humane attitude towards patients and high professionalism. Thanks a lot. And special thanks to the chefs for the food. This is the first time I have been fed so deliciously in a hospital. With gratitude, Chernenkova Lyudmila Vadimovna. Kaliningrad.

A year has passed since the most complicated spinal surgery. Everything is fine with me! Once again, immense gratitude to Eldar Akhmedovich Akhmedov! You brought me back to life! And to all the staff. - kind, sensitive, patient - true professionals! Timoshenko Larisa

Phones are never answered. all disabled

I would like to note the high professionalism of the highest category cardiologist Evgenia Nikolaevna Preis and the medical staff represented by Valeria Valerievna. At the doctor’s appointment, I received qualified answers and recommendations for further treatment. Thank you very much for your attention and sensitive attitude towards the patient during such a huge flow. Good health to everyone!

Congratulations to the entire wonderful team of the V.A. Almazov National Center on Medical Worker Day! Many thanks to all the staff of the 1st cardiac surgery department and the 4th cardiac intensive care unit for the wonderfully performed complex open-heart surgery, you gave me a new quality life! A low bow and gratitude to cardiac surgeons Dmitry Valerievich Bendov, Amir Nasirovich Ibragimov; anesthesiologist-resuscitator Oksana Valerievna, cardiologist Yulia Sergeevna! You are doctors from God, you have golden hands, you heal the heart with your heart! Be always healthy and happy! Sincerely devoted to you Elena Evgenievna.

I would like to express my boundless gratitude to you, Denis Aleksandrovich, the head of the department, and your team at the urology department, for the professionalism, attention, and emotional sensitivity shown in connection with my treatment and surgical intervention. At the department, the doctors performed additional, high-quality research using modern medical technologies, and prepared me for the operation. The unique operation was successfully performed by a wonderful surgeon, a doctor, as people say, from God - Evgeniy Sergeevich Gilev. And I had the opportunity to return to normal life, as well as hope for a full recovery. I am already at home and maintaining my health by following his recommendations. The operation was successful also because other specialists from the department also took part in its preparation and consultation. Many thanks to the doctors: Shelipanov Denis Aleksandrovich, Shanava Gocha Shakhievich, anesthesiologist-reniamatologist Anton Igorevich Pankevich, operating nurse Alena Andreevna Kuzmina and nurse anesthesiologist A.G. Meladze. Thanks again to all the doctors, nurses, Valentina Mikhailovna, who treated and cared for me, as well as for their dedication to their profession, for their selfless service to people, returning to them the most valuable thing - health. I wish that your dedicated work and medical research conducted by doctors will be duly appreciated by our state. Good luck to the whole team! With sincere respect and gratitude, Valentina Makara!

Freshly renovated, new equipment. Now called “Vedas of Health”

Today I visited the clinic twice, I liked the good, warm attitude, and of course the services provided were 5 stars. I did an ultrasound of the veins, an ECG, and an ultrasound of the mammary glands. All doctors are very attentive. By the way, prices for many services are lower than in other clinics. I recommend!

I thank the vascular surgeon T.T. Tazhibaev for a high-quality operation (complex phlebectomy). He chose this particular method, since others had contraindications in my case, and varicose veins were already quite advanced. The operation was performed under general anesthesia, after which I spent three days in the hospital. The doctor's care, staff attitude and comfort were at the highest level. The postoperative period passed without problems and any particular discomfort. Now I have fully recovered and returned to work.

I had a gastroscopy in this clinic, quickly and painlessly. Before the procedure, I read reviews about terrible sensations and prepared for the worst. But at Major, the doctor immediately suggested doing the procedure under sedation. I just fell asleep and didn't feel anything. As a result, I received a protocol and a conclusion. I think this is a useful test that immediately shows the condition of your stomach, even if you have no symptoms. It’s good that you can go through it comfortably and without interfering with the doctor doing his job.

I went to the clinic because of a heart rhythm disorder. There was pain and pressure in the chest, rapid pulse and shortness of breath. Now my attending physician is Anna Vladimirovna Davydova. She specializes in emergency heart problems. She helped me a lot and was able to quickly get me out of an acute state. Literally saved me - a little more and a stroke could have happened. An excellent doctor with high qualifications, despite his young age. I am currently undergoing medication treatment and already feel better. Very grateful to the doctor!

09/12/23 I came to pick up the child’s certificate for the pool. The result: it is impossible to get to the doctors. There are two pediatricians working for the entire clinic (one for newborns, the second in the office for a one-step certificate). At the nurses' station they send you without an appointment "on a first-come, first-served basis" - naturally, this leads to swearing in the queues. I waited for two hours, left with nothing, because people came in a stream by appointment. ))) very competent system, I'm delighted)

Good afternoon. I want to express my deep gratitude to the pediatric surgeon Nikolai Fedorovich Shchapov. Doctor from God. Saved my son. EVERYTHING EXPLAINED, UNTIL THE LAST WAS IN CONNECTION. THANKS A LOT. Yes, to all the staff that was with us. Thank you very much. The hospital is at the highest level, the staff is polite, helpful. The rooms are clean and comfortable. I really liked the service. Prosperity to you in the future. Nazarova M.B

Many thanks to the therapist, cardiologist Dmitry Yuryevich Shchekochikhin. Doctor with a capital letter, a true professional. When other doctors shrugged and did not know what to do, thanks to the doctor, he was able to carefully analyze the medical history and build a successful course of treatment.

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Terrible experience, completely incompetent.