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Bad services, appointments are always delayed, the billing area is very poor. I have an appointment that I have been waiting for for more than two months because there is no agenda, it is supposed to be at 9:20, it is 9:35 and I am in line to be able to check in from 8:40 and nothing is moving forward. The tedious thing about the place is always in the billing area. The appointment is practically lost.

In the emergency room the service is complicated, especially because of the nurses, but in hospitalization things change and it is very nice, the doctors are always kind and the little angels are sweet.

The worst hospital arrived due to an emergency of a cut finger at work since 8pm and it is 330am and no doctor or anyone shows up to take the respective points, the doctors sleeping and the worst people on the floor

I had the worst experience at this hospital, first they lied to me about the waiting time for my lab results. They asked me to come back in 6 hours for my result and before they told me over the phone that it was gonna be 3 hour wait. Then I called before the 6 hours to ask if my results were ready the lady said she sent me the results through email and that they were normal and I that I don’t have to see a doctor. I believed her and we proceed to return to USA after I opened my email for results and I saw my cholesterol level in red I called the hospital and they told me I have to see a doctor because they can’t read the results only a doctor. They wanted me to set up another appointment and waist another day in Tijuana. I asked for an appointment over the phone and they said because I was a first time patient a have to have an in person appontiment. I don’t agree with this because they lied to me on everything, they don’t even help you or guide you when you’re there in person. These people only care about your money please don’t go over here. I regret having my test on this place they are not transparent and not professional at all. 😢

I’ve been coming here regularly for almost 7 months to treat my tumor in my hand, I’ve hand multiple surgeries and each one has been successful and quick. The border medical pass is a huge perk which eliminates the need to wait hours in line to get back to the states.

I was blown away by the quality of care I received! Modern facilities, dedicated staff, and the peace of mind knowing I wasn't sacrificing my savings. This place is setting new standards.

Had to go for a drip late night at emergency KPJ damansara. Had a very pleasant time with all of the professional nurses and doctor. Kudos to nurse imran, usually i had a problem to find my vain. But nurse imran got it within seconds. Great consultation from doctor anis and nurse khairi. It was late around 3am in the morning. But all the nurses came and check on my drip done or not. Kudos to all the night nurses and doctors. You all are the best..

Absolutely abysmal organisation and zero respect for patients time. Book an appointment for 830, summoned at 830, I arrive at 815 to be a bit early. They tell me to come back at 1030 because you only get to pick your position in queue for 1030. Special mention to the lady that arrived after me and tried to be put first in line. You read that right. They summon you at 830 knowing full well that doctor will be here at 1030 so "that way there isn't a lot of people arriving together at 1030". Are you kidding me? Can't you just book 15 or 20 minute slots instead of making your patients waste AT LEAST two hours of their time? Doctor arrived at 1100, not a word of apology or anything. Overall, I arrived at 815 and saw the doctor at 1115. Just go somewher else, they don't deserve to have patients.

Done some renovation works. The front desk and more welcoming. Hospital is a place I get lost all the time: in terms of where to go and what to do (the paper works). The admin staff are very helpful as I am a noob in hospital paperwork. Would like to request KPJ to improve it is the waiting time to see specialist. The average waiting time is always >2 hours even with appointments. Please relook into this. We understand doctors are busy, but there should be a system to improve this as well.

The girl at the Cup center gave me some WRONG information yesterday in a rather annoyed manner, as it is no longer possible to book visits and tests at the counter. So I queued for check-in, only to be told by a more knowledgeable colleague of his that for a week it has been necessary to book visits and tests by connecting to the Lombardy region's booking site or calling the toll-free number... terrible service! I wonder, but is the Cup now only used to collect the ticket at the time of the visit to be carried out? You are also NHS, you generally go to hospital when the citizen is not well, he is not there to go for a walk, give an empathetic communication course to the employees who are at the CUP, it will be useful for them and for the citizens who go there , 90 percent elderly people.

The lack of communication on the part of some hospital employees, nurses and doctors led to a deep mistrust of the medical act. At the same time, the existence of infections in the hospital and the lack of knowledge of the minimum procedures in patient care led to the granting of this negative rating. The lack of empathy and the lack of understanding of the emotions that patients go through make me believe that the hospital employees are not properly trained to care for patients who are between life and death. For some hospital employees this job is like repairing a car or a broken fence, no difference.

Unfortunately, I'm not Italian. To be able to fly to Spain it is mandatory to present a certificate of a negative qPCR test that includes your name, your ID number and the date, in English. Apparently 92€ don't include printing the ID number, and they didn't print it even I insisted. Thank you so much.

No one expects to get injured and have surgery however this happens to a lot of us. I'm very grateful for the fantastic treatment, care and attentive guidance from pre to post opp over a span of 12 months. The staff are excellent and took extra care of me, special thanks to Mr Mellor, Omyini and all their teams for turning what has been a physical trauma into a strength. Highly recommended.

I had my surgery at this hospital a week ago, and I had a great experience; from the pre-op assessment, the nurse was fantastic and kind. On the day of the surgery, everything started on time; the room was impeccable, and the staff was kind and attentive. They made me feel safe at every minute, and after my dressings changed, I also received the best care possible from the nurses. I felt so good overall; I got the best surgeon, Mr. Floyd, and this hospital experience at every stage was excellent! Thank you!

A fantastic hospital! I had ACL surgery -all my appointments were on time and all the staff were extremely kind and helpful. Post surgery I have done physio with Gladys Ojugo who has been exceptional. Gladys is always very thorough, and her physio plan for me has been absolutely excellent! Thank you

Our daughter came about 6 weeks early tonight. The entire team at the children's clinic really took great care of us, my wife was looked after very well and everything else was also explained to us very well. Many thanks to the sisters who supported us so well during the birth and guided us through everything in a relaxed manner with so much patience and empathy

Worst hospital in all of Bremen! On the evening of September 20, 2023, I was at the doctor's on-call service due to severe abdominal pain. When I got there, there was no one in the waiting room and I was taken straight away, which is actually very good. But when I described my symptoms, I was immediately insulted as to why I was coming for a stomach ache and why it was costing me unnecessary money would cause and that stomach pain is normal etc. and the doctor was extremely rude! I wasn't checked either and was sent straight home. I don't remember the older doctor's name. But he definitely wasn't interested in his job. I was so shocked that I left in tears. Of course my pain didn't go away and 1 day later I went back to the emergency room at St. Joseph Stift Hospital and found out that I had appendicitis + inflammation in the ovary. Very very disappointing this hospital, especially this doctor.

Everyone was lovely and caring hospitality team is great 👍

Sorry, tragedy. My daughter had a car accident on Thursday, she didn't go to the doctor because she said she felt fine, on Friday my chest started hurting and she felt worse, we went to the emergency room but they sent me to the family doctor even though it was Friday evening and the family doctor would be able to see me only on Monday. There are no words for all this.

Orthopedic Department. I have just visited this department and I am very positively surprised. The nurses were nice and friendly, always with a smile on their faces, I felt like I was in a private clinic. The doctors were also reliable and took care of the patient and explained everything thoroughly. I was shocked that a hospital under the National Health Fund could function this way. I recommend

Palliative ward ... as it was 17 years ago, so it is today ... nurses with no care, despite the fact that people lying there press the button they have .... The head physician, despite questions about the course of treatment, gives evasive answers .... the person has a large dose of oxygen to she could breathe normally .... The head physician said that the dose of oxygen should be reduced .... after 4 hours no one checked anything about the patient .... when we arrived after 4 hours the person we came to and took care of was suffocating because she had no oxygen .... THE DYING ROOM is the Pleszew hospital after 24 hours DEATH ... Totally zero when it comes to care in this department.

This hospital is amazing. They are always timely and take the best care of their patients. I love all the nurses and doctors. They are kinda and attentive. I really appreciate everyone here. Hearts ❤️

My mother became ill while we were traveling in Italy. Our tour guide sent us to Salvatore Mundi where my mother received excellent care. Y the staff, nurses and doctor. They took care of her right away and the costs of tests, medicine and a private room on a virtually private floor cost a mere $16! Wish we had that type of care and cost here in the States.

WORST EXPERIENCE EVER. DO NOT COME HERE. I had a terrible experience at SMIH. I thought that I would be in good care as the embassy and my university recommend them as the best place to go while abroad in Rome. I had little to no translators the entire time and was very confused as to what I was being given and uncomfortable about it in all honesty. I have NO privacy at all in my room as nurses would come barging in whenever they needed to without a knock which was also very uncomfortable to me. They did not accommodate to me and I had to practically beg for water and help as my fever started to rise. They were also not helpful when I called translators to help me during the process. The nurses were very vague and rude. I used the best Italian I could and would use google translate to help me with the rest and it still unfortunately not good enough. I was fortunate enough to find a Spanish speaking nurse and it was the first time I had some form of comfort. The main doctor seeing me only saw me once and it was an u pleasant visit as it was just to scold me for wanting to leave. Then when I finally was able to be discharged the nurses and staff were rude, did not give me my diagnosis, my results, follow up or discharge papers. They literally told me “no go home”. Already being frustrated with the treatment I received, alone and confused being in a completely different country trying to revive help I did as they said and just left. Which then later caused me a lot of issues when trying to revive help else where.

I had an injury in my head. I went there and you have to know French. People that helped me did not speak nor English neither Spanish. But the attention was good

ZERO. VERY BAD EXPERIENCE WITH THE ADMISSION SYSTEM. I JUST WAIT FOR 9 HOURS TO GET ADMISSION . PROCESS IS VERY SLOW AND DISRESPECTFUL. NURSES ARE THE WORST IN THIS WORLD. THEY TREAT YOU LIKE DOG . NURSES BEHAVE VERY BADLY IN EVERY INSTANCE. DURING CHANGING OF ROOM THEY DONOT GIVE ME A MINUTE TO PREARE MYSELF FOR CHANGING. THEY DONOT TAKE CARE AND ARE VERY RUDE. THEY JUST DONOT CARE. NEVER GO TO THIS PRIVATE HOSPITAL. WORST EXPERIENCE. I REQUEST ALL VIEWERS TO CONTACT MINISTRY OF HEALTH AND HUMAN RIGHTS COMMISSION TO FORWARD MY MESSAGE. WE HUMAN BEINGS MUST HEALP EACH OTHER TO CHANGE THE SYSTEM.

What a fantastic ER and 1st floor ICU staff. We cannot thank them enough for the care they provided to their patients and address the patients' family's concern. My 80 years old dad that was brought to the ER from another facility in a critical condition and Dr. Mole from the ER provided great care and took the time to call us to give updates. When my dad was shift to the ICU under Dr. Tiu's care she was very easy to talk to. She called us daily to report on my dad's health status. We are so grateful to the doctors, nurses for the amazing care they provide their patients especially given the pandemic. They listen to the families concerns, suggestions when we advocate for our dear ones. They work as a team with the family to help the patient. Thank you for your hard work, dedication and care.

It was a great experience! From the gate to medical care, I was treated very well. Initially, I received information that the expected wait would be two hours and I decided to stay calm, settle in and wait. The important thing was to have already gotten there. After all, everything that seems bad can certainly get worse! So, everything worked out! The doctor on duty is super TOP, attentive, very assertive for her young age. The nursing technician Arnaldo with the hand of an angel that I didn't even feel the discomfort of access. For the laboratory exam I was seen by Jefferson and when I thought it was going to be horrible, he was already done!🫠 The doctor who took the shift and discharged me was also great!!! What professionalism, what a high level of this team! Thank God everything was perfect! And my plan is no diamond!!! Thank you, God, Congratulations Emergency Hospital Santa Joana! November 2023

I went to the hospital a few times, both for consultation and emergency. What I can say is that the Hospital is very organized, has very well trained staff, I have always received very good service on the phone. I saw a lot of people criticizing here and I decided to tell my positive experience, it doesn't mean that I didn't encounter problems, such as a consultation that took 2 hours to wait, but in this case it was an isolated professional, I don't believe that the hospital itself is bad, but Like everywhere, there are good people and others not. The rating I give is 5 stars, as most of the staff are attentive, careful and the structure is excellent! In short, Hospital Santa Joana is of excellent quality, has very well-trained staff, they answer the phone and answer your questions very carefully. I attributed my bad waiting experience to a specific doctor, the others were excellent, so a very good hospital, congratulations!

I had to take my 3 year old daughter to the pediatric emergency room and unfortunately I experienced racism from the first contact with the doctor asking me if I was the mother, because my daughter was white. I've never seen a children's professional not interacting with the child, not conditioning, nothing... Super rude, cold, indifferent. I observed her serving a white family and it was totally different. I felt violated. I don't recommend Santa Joana!

Had total hip replacement surgery yesterday under Mr Rhodri Williams and Team. The care I have received has been amazing. Everything was explained in detail so I knew exactly what would be happening which really helped me process and deal with post op recovery. Absolutely amazing hospital and caring staff. Nothing is too much trouble

I was treated amazingly by everyone that I met from the healthcare assistant to the consultant. The consultant was amazing and reassured me all the way through my surgery and the theatre nurse was amazing too as she held my hand and reassured me too as I have claustrophobia and had to have my face covered and it was so reassuring having her there talking to me throughout the operation. I can not thank the staff enough and would definitely 100% recommend the hospital to anyone in a position to be able to pay for treatment

My experience at Werndale Hospital was fantastic. Having never been to a private hospital before it has truly opened my eyes with regards to how nicely I was treated. All the staff were friendly, polite and professional, nothing was too much trouble. Thank you so much to the whole team for making me feel at ease before, during and after my operation. I will highly recommend.

I would not recommend Mediclinic Dubai Mall at all. Whilst it is very convenient to get to if you live in downtown, the service I have received has been extremely poor - for example doing a blood test and then being told two months later (despite chasing for progress updates) that they had followed the wrong procedure so have to repeat the test. The customer service is not good - it is difficult to get hold of their customer service team and often get passed between various different people and teams. I would recommend that you go elsewhere for treatment, the American Hospital in my experience is much better.

Dr. Chandan is an exceptional gynecologist who seamlessly blends expertise with a friendly demeanor. Her approach creates a comfortable environment, fostering trust and ensuring patients feel at ease throughout their visit. Highly recommended for their professionalism and compassionate care.

This one of those facilities that asks you how you're going to pay before they ask you what you need. As long as they are taking your money first their patient care, response and followup is absolute garbage. I have a thread of calls and emails that went to at least 5-6 people just to simply get them to respond to me after my consult on a matter they told me to email about. They gave me the wrong email address. They promised to call and never did. I followed up 5-6 times. They are incompetent, disorganized and simply don't care. Despite expressing my dissatisfaction nobody bothered to also follow up. Spend your money or insurance elsewhere.

Most caring nurse John and Dr Mona; took the time to explain and go through everything each step of the way. My son was looked after and felt at ease despite his fear of needles. He’s feeling much better. The whole ER experience was smooth and efficient.

Mediclinic (all hospitals) offer exceptional healthcare services. We opted for ParkView and I have to say that Doctors and nurses are truly amazing, demonstrating professionalism in every interaction. The rest of the staff also maintain a high standard of professionalism, ensuring that patients feel good throughout the process of being admitted. What stands out is the patient centered approach. The staff is patient and attentive, making sure that what you need they deliver with kindness and efficiency. This level of care extends to the discharge process as well, where they thoroughly inform patients about necessary paperwork and follow-up steps. The hospital itself is impressive. It's well organized and meticulously maintained, creating a comforting and reassuring environment for patients and visitors alike. In my experience, Mediclinic, as a private healthcare provider, it’s very good and I will continue using their services. Recommended ✅

I recently had a surgery there. The staff really made it as easy as possible. I had a delay with my insurance and the surgical coordinator Claire was incredibly compassionate and tried her best to sort it out so that I was able to have the operation as scheduled. The surgery went really smoothly, thanks to Dr. Zakir and the rest of the surgical team. The nurses (Rose, Reshma, April and many others!) who took care of me were really helpful and made my stay as comfortable as it possible can be. Overall it's been a highly positive experience. Thank you for the exceptional care and support!

Always a good service with Mediclinic Welcare. Especially my experience with my Dermatologist Doctor Betsy Narayan.She was very informative, she takes good care of her patients and answers all questions.More importantly she was able to address my skin problem and now i feel amazing. Also Nurses here are very nice and assist you with everything.

Exceptional experience with Dr. Amera! Her extensive knowledge, compassionate care, and tailored nutrition plans have transformed my well-being. Grateful for the positive changes in my health and her ongoing support. Highly recommend for anyone seeking expert guidance on nutrition and a healthier lifestyle!

We were privileged to attend an antenatal workshop arranged by the hospital for to be parents. It was a day long workshop and carefully addressed all the concerns and worries a new parent may have. It was an interactive and a very insightful workshop. Many thanks to the team working at Mediclinic Welcare for their compassion towards new parents. Would totally recommend this hospital for a joyful pregnancy experience.

What a wonderful hospital. We had a pre-operation visit today, and from the reception to having our nurse consult, blood tests and X-Rays done, each and everyone we saw, were so kind, and explained everything in detail as to what was going to happen step by step to make us feel as comfortable and relaxed as possible. I highly recommend this hospital. Thank you 👍

Referred by Luzdoc to Urgencias on Tuesday 31 October. Everyone we encountered was extremely helpful. Special thanks to Dr Issy and Dr Pedro who reassured me with their professional competence. Nursing staff were very caring. Waiting in such medical circumstances is expected and inevitable. All staff spoke English without any hesitation, for which I am grateful as unfortunately my Portuguese is not to that level. I thank everyone for their assistance and treatment.

Very nice people and very professional doctors at this hospital so the 2 stars are for them. I had a cut in my lip and needed stitches. The very friendly Dutch speaking doctor put in 4 stitches. Good job. But than came the bill. The treatment took 15 minutes, sedation and stitching. The bill: 1100 euro. A totally excessive amount of money for the work done. 2 Years ago I was here also for 6 stitches in my face and than I had to pay around 350 euro. There is something seriously wrong in our society if you wanna make that much money over the backs of people that need treatment. HPA, you should be ashamed. To the CEO of this place, try to look in the mirror and say out loud, 4 stitches 1100 euro, and than keep a straight face.

I am very very happy and I am satisfy everything you has done for me. Thank you so much.

They are very nice… very accommodating. Treat all patients well

Very nice welcome , staff very competent and a great surgeon for my hand : the doctor Magali Brun .

This is my experience and includes my feelings. I can't understand many of the reviews here. The employees were more than friendly and helpful. The nurses were all equal, friendly and accommodating. Personally, I didn't have the feeling that there was a lack of skills here. Regarding the food, I have to say that it was more than varied and delicious. In my opinion, the portions are also completely sufficient and if someone is there just for food, there is also a canteen that offers delicious food, no one really has to go hungry here . I would like to thank this clinic very much for doing a good job at short notice and, above all, more than competently in an emergency despite the high volume. Maybe you should stop seeing a hospital as a vacation or a hotel and be grateful that you are helped here. I have absolutely nothing negative to say. The hospital was clean, friendly and competent.

The family doctor sends you to the hospital (emergency ambulance) and you sit there for an hour in the waiting area, only to be told that they don't have a surgeon and they can't do anything. So this hospital is getting more and more ridiculous. 0 stars if it were possible.

The fact that something like this persists in Germany is another sign of our ailing health policy. I was here on a course. I got increasing pain in the left upper abdomen. I tried camomile, heat and pills. When it got worse on the third day, I went to said emergency room. From here a disaster. I was made to wait, then an assistant came, questioned me, took the typical vital parameters, put in an access and took blood and said goodbye. She worked with long artificial fingernails, which I consider extremely questionable and unprofessional in this area. After another hour, a doctor came, asked how things were going, sent me for an X-ray and said goodbye. Two hours later and a few questions, I found out that this doctor is closing time and a new one is coming. This one came too, BUT. He clearly came from Africa and spoke very bad German. He then wanted to do an ultrasound, I'LL GO ABOUT HERE, he prepared everything and then... he couldn't operate the device. He then broke off, saying there was nothing. I asked what the X-ray revealed. He didn't know about an x-ray, but wanted to ask. He came back after a whole hour and didn't answer me, wanted to send me to a room. I asked about the X-ray, he said bluntly, he doesn't know anything about it, but if anything happened, he'd find out. He didn't go into the blood. I released myself, walked to my apartment in pain, packed my bag and drove home. A look at the blood count made me suspicious, my inflammation levels were extremely high (I used to work in the emergency services) At Großburgwedel I drove down because I almost had an accident, couldn't breathe and could hardly sit up straight. I crawled into the emergency room and was on the verge of collapse from the pain. They took me straight away. listened to my story Doubted, looked at the papers and were amazed. If new blood was drawn, asked for the diagnosis "meteorism", I denied this. Ridiculous. I was given tilidin for the pain. I was fine in no time. Blood work came and the inflammation levels were not higher. An ULTRASOUND was done. Water in the pleural space.... That's simple medicine. Neither the blood was detected, the x-rays gone, and no ultrasound... A shame and actually I should sue the clinic!!!

This is the most efficient Hospital I have ever been in. I have travelled extensively in my life, and have been in Hospitals in many other countries. It's also the largest Hospital by far. The staff are friendly, the Doctors are superb. Highly recommended.

I was there because I had problems with my knee the nurses were really nice but one of the nurses really said to me if I just want pills against the pain and then just go home I said I really wanted to see a doctor and waited 4 hours then I got called and waited another hour I got an X-Ray and they just put on an bandage and let me go later I visited another hospital and they gave me a cast then it healed but again the Staff was really nice to me

I’d give 0 stars if I could. Unfriendly nurses. Incompetent doctors. I took my 80 y/o father to the ER, with high blood pressure and a heart failure. A very rude doctor told us repeatedly, that there was nothing he could do. And he actually didn’t do anything!!! He just kept on telling us, to go to his primary doctor.

I have never felt respected and treated better as I was in this hospital as a patient.

I tried and failed to book an appointment for my daughter, trying to speak German, thought my German is not so good yet, I still have a certification for an A2 level. I have been told in a very rude way that I should learn to speak German before trying to book an appointment. This kind of people makes me vomit.

I had a big femur tumor which needed curettage and plate. I was recommended Prim. Martin Dominkus. I came from Romania for my surgery. The entire process went through flawless: communication, registration, preoperative examination, surgery, post surgery care. Medical staff is extremly organised but very calm. Extremely satisfied, can't thank you enough! Cheers to Station B1 team!