32 clinics in United States

Pam on 1604 is the worse place to take your love one. I could put why but I wouldn't have enough space to write of ALL the wrong things they do and their manners. PLEASE, don't take your love one there.

Overall I never got clear communication. They never made us gown up knowing my mom was contagious. I asked for certain tests to be done and they never listened or called not even a physician. My mom would be screaming in pain due to her condition and they just acted like she was crazy. I can’t go into much detail without just being extremely upset. The nurses would talk so badly and you could hear them. I feel like my mom may have had a chance to live if she had been placed in better hands but they neglected her didn’t even do the tests they were supposed to and a nutritionist never called till right before she back to the hospital to be put in ICU and by then her infection spread more and went to her spine. Very sad. My mom spent over 45 years saving lives and serving as a nurse only to be treated badly and neglected.i forgot to add when my mom got readmitted she was filthy and the nurses in icu bathed her I never saw her once get cleaned up at Pam or even her hair fixed. She deteriorated so badly there and this was just a few months ago so please if you love your friends and family don’t send them here unless you never want to see them again.

If you want your loved one to die send them here. The hospital is not interested in creating policies that keep their patients safe. 95% of the nurses are incompetent and have no business being licensed by Texas or any state for that matter. Oscar Brownlee- Chief Nursing Officer and Vanessa Smith- Nurse Manager lack the follow through to keep any patient safe. They are both very nice and respectful but they care more about customer service as opposed to patient safety. They allow potentially fatal mistakes to continually happen without consequences. Kim Aguedo- Quality director is 100% incompetent. I don’t think she has any notion of how to take care of a patient. This is evident in her policy implementation. Nothing she implements makes an ounce of sense. I looked Kim up on the Texas Board of Nursing website and she does not show up as a licensed nurse. Would you want someone making decisions about how your loved one is taken care of? Someone who has never taken care of a patient? Maybe her license is listed under an alternate name or a different state. Steer clear of this facility at all cost. It really is an unsafe environment. Disclaimer- This is insider information so do with it what you will. I’m sure Post Acute Medical will attempt to discredit this post and someone will respond by saying I am disgruntled. But nothing I’ve said is untrue. I have worked for this company for a total of about a year and 3months. During this time I have seen so much flagrant disregard for policy and Management do nothing about it. I am not disgruntled, I am relieved that I no longer have to worry about being liable for other employees who are not interested in following policy.

The building is a little old and has a few maintenance issues but the staff here is incredible. My day nurse Brandy is absolutely amazing. She goes above and beyond to make sure your stay here is the best experience you can possibly have. Her bedside manner is absolutely amazing. Brandy is very knowledgeable and does her absolute best to keep you comfortable and very well taken care of. My night nurse Heather is absolutely amazing as well. They both go above and beyond to make your stay here the best it can be. The nurse techs are very kind and gentle and try their very best to do everything in a timely manor,…. I would like to add that nurse Dawn is an absolutely amazing person and nurse who takes amazing care of her patients and isn’t afraid to go above and beyond to make her patients feel like friends or family and be as comfortable as they can be. She’s very smart and nice and considerate. You need more nurses like her and lots more techs like Teressa and Alyssa. They are I mean there isn’t words to describe how good these ladies are at their jobs and how well they take care of me even when they are short staffed….. Summer and Cam are absolutely amazing techs. They are fast to answer the call light and are very caring and affectionate people. They are amazing at making sure you are comfortable and having everything you need and want. I believe every one of the techs should have to work a few shifts with these two ladies just so they know how to have great bedside manner and great people skills as well as do the job proudly and professionally.

PAM has taken exceptional care in doing their best to make me comfortable and take care of both my medical and personal needs. Brandy is one of my day nurses, and is very compassionate.

Pam LTAC has been the most amazing experience for me with my family member the dialysis department is phenomenal they treat the patients like it’s their own family. The kidney doctors are wonderful. Nikki the dialysis nurse goes above and beyond to make everything as comfortable as it can be I definitely recommend if your family needs dialysis and ltac setting. Thank you all for what you do

I wanted to take my time with this review, as the nurses here at PAM are ABSOLUTELY WONDERFUL! Shout out to Miss Kaitlin, Miss Rachel, Miss Loree, Miss Carolyn, Miss Elise, Miss Kim, Miss Christina, Miss Becky, Miss Mayra, Miss Emma and Miss Maygon, who from my experience happen to be the best in wound care! There is more to wound care than just slapping a band aid on your boo-boo... These ladies by their presence, bring an atmosphere of healing and wellness, joy and mirth, plus I must mention that they truly care for their patients! It really was the highlight of my day to be seen and treated by these ladies! Although I am older than them all, I called them all "Miss" as I felt that they should be treated with respect. These ladies aren't just some fly-by-night candy stripers, but very knowledgeable, positive, professional women, who placed me onto their schedule, and with The Lord Jesus' healing power, took care of my body! I really feel as though I were family by the way I was treated. I came in with an unresponsive wound which gave another facility fits, and these ladies just laughed at it, took control of it and treated me without blinking! I am healed today by The Lord's grace and these women doing what they do. I came in a little under the weather, and these women showed genuine concern, even having Miss Jessica call to check up on me! I was impressed... even more so when I had surgery while under their care, and these women of PAM took care of that as well! I have so much confidence in these nurses, that if my arm is severed in a freak accident, or if I get a splinter in my big toe, Post Acute Medical is where I'm going! As a Bishop and Doctor, I highly and wholeheartedly recommend these ladies and this facility... 5 STARS!!!

Top notch care.they said they would save my husband's foot and they did. We are extremely happy with the care and treatment he received. I would definitely recommend anyone to go there for wound care. We will miss them but so glad he doesn't have to go anymore.

What a blessing we have in Victoria. After having complications after surgery on my left foot , I requested a referral to PAM for wound care. They provided excellent care and the results speak for themselves! I was outpatient from June through August, receiving hyperbaric treatment, wound care and skin grafting. The staff was second to none! Caring, compassionate and continually educating me throughout the process. They turned a very bleak situation into a success story! Thank you from the bottom of my heart! Jim Simpson Victoria

The hospital is not bad at all or the nurses, my concern is why do they give patients water from the faucet knowingly it tastes awful? That is my biggest main concern other than that the staff especially the case manager Cynthia she is an awesome person, again Thank so much.

Our loved one was at PAM in Sarasota for over a month in respiratory rehab. The entire team was excellent. They were professional and compassionate. The environment was clean and welcoming to visitors. By the time my parent was discharged we knew a lot of staff by name and had gotten to know some of the staff through their friendly conversation. I understand that every person's experience in this type of setting will be different, but my family highly recommends this facility based on our shared experiences there.

A friend of mine recomended PAM hospital for my son who was in ICU for a week and needed an additional treatment and monitoring of his condition. From his admittion to his discharge, our experience at PAM was excellent. Staff members are professional, kind and caring. It was easy to obtain info and speak with my son's doctors, nurces and case workers. Everybody showed a great deal of concern for the well being of my son, and we both felt that he was safe and in good hands there. Everyone, without exception, was helpful and treated us with understanding, compassion and respect. In addition, my son's room was always clean and sanitised. Thank you all for your hard work and dedication to your profession, patients and their families.

I was in a coma and on a ventilator due to Covid at Sarasota Memorial last year from January 2022 until the end of March. I was transferred to PAM, where I woke up and recovered for about a month. I felt very blessed to have those on the staff there taking care of me during that life-changing event. I have gone from deaths door and not being able to talk or walk to being fully functional and back at work for over a year now. Thanks again for doing a great job!

My daughter, Katherine, was in a severe car accident in our home state of Arkansas. She was airlifted to OCHSNER LSU and then after she was stable she was moved to PAM. She had a severe brain injur, both wrists were broken, her left knee messed up. She had a feedingtube and a traciautomy even though she could breathe on her own her oxygen levels had to be monitored. The staff was very kind compassionate to us. Constantly telling us not to give up hope. We were there from October of 2022 to January of 2023. I was able to stay with my daughter overnight. I can't possibly name everyone on staff that helped us. Cheri, was wonderful in helping getting all of my daughters paperwork for her transfer to TIRR in Houston. I didn't have to worry about filling out anything, she took care of everything. The physical therapists were wonderful. Even though she really couldn't do anything they worked her muscles just about every day. Julie, Jessica, & Betty y'all are just awesome. And the nurses and nurses aids. You ladies & gentleman have all my thanks and respect. Y'all helped me as much as you took care of Katherine. Wound care y'all were awesome. The doctors that came were kind and understanding. The respiratory ladies & gentleman were wonderful. The janitorial staff were excellent, her room was cleaned everyday . I just can't thank you all enough. Y'all explained things to us and I received a mini nursing education that helped on our next journey. We were in Houston till April of 2023. Now we are home and she is walking and talking. We are truly blessed with the care & kindness we received at this facility. I thank and love them all.

This place is HORRIBLE!!!! Half the nurses & staff are horrible & just there for a PAYCHECK not because they care and have a passion for what they do!!!!! My mother was at this facility and let me just say she's worse today than she was when she went in. Observed one nurse on fb, another watching a movie, and the other one texting on her phone. When did the state board of nursing start allowing these things to go on in a facility?? Room was dirty and half way cleaned!!!! Can't tell you how many times the call light was pressed and it took them 30-45 mins to come see what was going on. My mother fell twice out of the bed. Run if you are even considering this horrible place for your loved ones. I didn't even want to give them a 1 star because they deserve a negative !!!!!!!

This place is awful understaffed and most of of staff are under qualified they were a few good ones my husband was in diapers and I could not get him changed he got blisters on his lower half I started trying to get him changed at 6:15 went to the nurses station at 7:00 after call 4 times and finally at 7:45 they came to change him and treat his blisters which made me decide to post. I was taking him outside at the hospital which help his mind after a liver transplant and I could not get anyone to help me get him in a wheelchair here. I would not leave my dog here

This specialty hospital provides no privacy for patients in that there are cameras in all rooms. Add to that: patients' visiting families are treated in a way that might be similar to visiting a prisoner. The nurses are amazing they seem to really care but management needs to take some courses in public relations.

Dr. Bartlett and his staff were timely, professional, and courteous. The procedure was performed flawlessly and he kept the mood positive and humorous.

Want to give a shout out to the nurses and staff on the 17th floor. I was briefly there this past Thursday to pick up my uncle Juan who received treatment. It felt very welcoming and calm on the floor. I am assuming that they were nurses (I apologize if they’re not) as they were sitting in the central location and also running around taking care of patients. When we asked for a wheelchairs, they processed the request with a smile. One of the folks even asked how my day was going and asked about the Buffalo Bills. I know this may sound small but it’s the little things that can make a difference. I had some anxiety coming to visit and was exhausted from my 8 hour drive to get here, but all that went away when I entered the 17th floor of this hospital.

The nurses, admin team, patient care team I have no complaints about. I dread thinking how the doctors here have handled my Dads care since the very beginning of his AML diagnosis in April. To begin when he was initially admitted, he received his chemo and was discharged with oral meds that he was told to keep taking upon going home. Doing some basic internet research we discovered he was taking the meds for 20 days longer than he was supposed to. We had a teledoc visit with his doctor, she described it as a “misscommunication” and that he indeed took it weeks longer than he was supposed to. Also during this period, he was doing outpatient in New Jersey and never had any follow up from his doctor until weeks after discharge his initial diagnosis. I do not think this is standard. He was discharged with no Oncology follow ups scheduled or anything. When we finally did talk to his Doctor she said to move to a clinical trial that had not been successful on anyone, nor was it even available. She gave him more chemo that did not make any progress towards treating his disease. To say she was hands off is an understatement. I personally messaged about clinical trials that had success with patients with similar diagnosis and subtypes. We were told to reach out to hospitals that had them while she continuously kept stringing my father along without any real plan besides what was already not working. I asked about transplants she said it could kill him, now they have no viable plan as the chemo and lung issues (related) are too much to overcome. I continue to seek treatments for him. In short, I feel like we experienced a 1980s treatment plan, with no creativity or critical thinking applied to treating my Dad. He is a number to (most) of the doctors. They also will scheduled him for blood transfusions once a week on outpatient when he got them daily in the hospital. Extremely frustrating. Their bedside manner was also… abysmal. Offered little hope this whole time and didnt give confidence to other centers that would have been more capable in treating him. I would not recommend MSKCC and wished he went somewhere like Mayo or MD Anderson. Maybe they can be helpful for more straightforward treatment plans, but my Dad has a very rare subtype that made it complicated. Several doctors come off as thinking they are the end all be all of what is known about my father’s disease. Newsflash - we’re all capable of reading studies that show efficacy of treatments but your heads are too far up your own you know wheres to listen to family. They also give off a vibe of thinking they are the Almighty as well and it breaks my heart to see how they spoke to him and how it affects his mood, graces, and personal outlook.

My review is solely basednon the eait in the ER , as that is the only place we have seen after 3 hours of waiting. It is dirty, gross and the staff all hate humanity. They also have one restroom for the entire ER waiting room which currently houses 20 or so people waiting to be seen.

ZERO STARS IF I COULD!!! Worst experience ever. Father arrived to ER by ambulance around 1 PM for a heart attack!! No doctor sees him until 5 PM. Labs were done, notes taken for a cardiac consult and an echo cardiogram. Notes were taken but orders were never submitted! So the next day was spent in a hospital room with NOTHING being done. Echo finally done at 3PM. Doctor show up later and hasn't reviewed any notes or tests! He tells us now that they can't do the cath until Monday (this is currently Friday!!). If they had treated his heart attack as the emergency it was, they would have done the cath right away. Nurse comes in at night with only 2 of the 6 medications needed for my father. Dosage is wrong! ER miswrote the notes for his medication!! Something very wrong is happening here!! Hoping this place doesn't kill my dad!! Avoid at all costs!! Cleveland Clinic has ruined the hospital!!

Horrible. Horrible experience!! If at all possible avoid this ER. Thought I was doing the right thing by calling 911 for my mother in order to have her seen asap.that might have been the case… but don’t plan on going back to be with your family member. Seriously! Insane the way I was treated. I begged everyone I could to please let me back there to be with my 78 yo mother. “Sorry.. not protocol” zero care from anyone I spoke to. No one cared that my mom was crying for me. They all just kept telling me it’s protocol to wait for an assigned doctor, that they were extremely busy. Well.. I keep pressing the issue and was finally allowed back. To an empty room, almost empty ER.. zero doctors around. Not busy as all. Disgusting the way I was treated. Horrible They literally coukd care less. I’m sick to my stomach over how bad it went down

This hospitals hiring practices are down right racist the hr department is deceptive and i see why this campus has a high turnover rate. If you are a person that speaks up for yourself and don't fit the so called culture don't apply you won't last long they will gaslight, be dismissive and show down right racism in you're face. Look at the rating on culture look at the rating on mangement?. People of color be Forwarned

This review is more from an employment perspective and how the hospital operates behind the scenes. There’s a reason why UCLA is popular… they have money, mostly state of the art equipment, the hospital is clean and well designed but what happens behind the scenes is just plain scary. I worked here for about 3 years and was regularly dealing with high school drama, backstabbing colleagues, and abusive management. When you’re working somewhere that has a reputation, everyone will try to throw you under the bus in order to lift themselves up in front of management. Lies, deceit, manipulation, etc. UCLA is no exception and they did nothing to prevent this. I’ve worked for 4 major hospitals and UCLA is low on that list as one of the worst hospitals I’ve worked in. The culture here is very toxic and I know a handful of people who have also quit for similar reasons to the ones I cited.

ER -great Nurse-amazing Clean hospital -great One problem they are here to make money. All three doctors didn't review meds. I complained about side effects. They don't care. They take 10min and they run away. Complete fraud!!!! Doctors upstairs do not take time to study and you can't locate them. They hide!!! This is not right. doctors need to be available all the time on each floor!!!! All doctors are new. No experience

I’ve been in the er waiting room for 3 1/2 hrs now and haven’t been seen yet and when I got here there wasn’t any one else here. now it’s full of patients. I worked in an er for years so I understand the situation and process of seeing patients but just because I wasn’t bleeding and wasn’t screaming in pain I was put on the back burner.

My wife has been coming here for long time because she has a pacemaker/ defibrillator for over ten years. Couldn't tell there was anything wrong with other than that. September 7, she had an amulet placed in her heart because she couldn't take blood thinners. Week later she had lost 4 pints of blood. They had to repair the leak. While she was in surgery they did CPR on her. Not blaming anyone for that. On November 16 she was transferred to heart hospital because she built up with fluid. We were in there for 11 days and everyday I asked them what the game plan was. It was always still trying to get the fluid off. Nothing else was ever brought up to me about them trying to do anything different but giving her diuretics. NOTHING!! I'm not a doctor or nurse and I sure don't know every question to ask. They sure as hell didn't offer any information. Dr Lane was even going to send her home 9 days later. We told him no. Not until we knew what was going on. A day later her defibrillator shocked her because her heart rhythm went crazy. Never told us how bad her heart was. Two days later they still just said they had to get the fluid off. Did find out that my wife had stage 3 kidney failure. Also had to ask them to check her liver enzymes since they were doing blood work every day. Found out she had cirrhosis of liver but that's all the ultrasound showed. They never told me there were other options they could do to try and help her heart. I finally got my daughter-in-law up there that's a nurse practitioner. She got in and started going over everything asking questions about the other options that was never mentioned to me. She had more information in 15 minutes that they had given me in 11 days. That's just tells me that they don't care about all of their patients. Over at Baptist now and has gotten more done in 4 days than they did in 2 weeks. Got 30 pounds of fluid off in 4 days. Her heart is still real weak but getting a little stronger each day. These people actually seem like they care about their patients. Especially her cardiologist. She takes time to talk to us and explains what they can and can't do. I think GOD that my daughter-in-law came or my wife would have been dead. Don't need any excuses from anyone at heart hospital. Don't want to hear that you're sorry for what happened either. I already know how sorry you are.

My 1st appointment with Dr. Lo was on 06/28. I was given an EKG and after reading the results and consulting with me regarding my medical history, Dr. Lo listened to my heart and was able to get me approved for an Echocardiogram and lab work immediately 2 hours later. Getting 3 tests performed in 3 different departments in the same building on my 1st appointment was not only convenient but crucial. I received a call 24 hours later and was advised that I have a complete heart block and that Dr. Lo wanted me back immediately and scheduled me for surgery Monday 07/03. It's been 6 weeks since I received ER heart surgery and a pacemaker to save my life. Thank you Dr. Monica Lo and your team at the Arkansas heart hospital for going above and beyond for a new patient that was literally on borrowed time. I am truly blessed to have you as my cardiologist. I highly recommend Dr. Lo and her team at the AHH. Leicha Wilkerson

Majority of our experience here has been great, however since we spend most of our time in the Nicu with our baby boy, you would think that the nurses who are watching them follow some type of guide to respectfully work quietly so that the babies who needs rest can rest peacefully, but no! That’s not the case, they gossip out loud with one another, they slam drawers, trash lids, and more. Our kid has a heart condition so resting is the best thing for him to get him where he needs to be for his surgery. He is always startled or woken up by all of the noises going on. All I ask is that you guys respect the needs of the kids who needs to rest and try not to make so much noise or talk so loud, especially if is just about gossip. Thanks

UCLA should be ashamed to call itself a hospital . I placed a negative review of UCLA, Ronald Reagan Hospital A few days ago and I see it it has been removed. First of all upon my arrival at the ER, after requesting That all of my doctors be within my network I was told by the person checking me in ( cold As a bottom of a rock ) it is against the law for him to tell me if the doctors are within network. Which I know is against the law in California. This place is basically not any better, and has lower standards than any Third World country hospital. If I was able to give it a zero or even minus I would. There was basically a dozen seats in the ER for waiting so as you are exposed to any illness. I was seen after five hours for a heart problem There is nowhere to charge your phone, so as to keep in touch with loved ones. People are spread out and strewn throughout the hallways ( including tents, just outside the ER ) with no privacy and total humiliation. The ER is full of homeless, looking for a place to sleep. I will continue to post continuously, until my experience is not deleted. If you have or care for your loved ones, do not bring them here like I said, this is below third world healthcare standards

I gave birth to my daughter here in early 2022 & will be giving birth here in early 2024. I wouldn’t want to go anywhere else for OB care. I live in Tarzana so the drive while in labor was not fun & I could have gone to a much closer hospital but I trust UCLA Westwood more than any other ER/OB department & can’t imagine having gone elsewhere. The labor & delivery nurses are compassionate, informative & kind. My Dr. Is Dr. Zapata but she wasn’t on call when I gave birth so I saw another Dr, so sorry I don’t remember her name, but she was amazing and I felt in very capable & caring hands. I recommend this hospital for anyone I know who’s pregnancy for maternal & postpartum care. I’m very surprised the rating isn’t higher as overall the doctors are wonderful, up to date, the nurses are very capable & always warm in my experience. Also, it’s such a well maintained campus with updated equipment & very clean overall.

Couldn't visit my grandpa in the emergency room. I drove an hour to get here and then they tell me there is a 2 visitor limit. There is little to no reception in the building so I couldn't even get in contact with who was in there. I called into the room and when I asked about someone leaving she pretended I didn't even talk to her and went mhm mhm and hung up. I love hospitals that won't let a grandson see his grandfather in the ER

I am deeply thankful for the exceptional care and attention I received during my recent visit to the emergency department at Brigham and Women's Hospital. The doctors and nurses demonstrated genuine concern and provided excellent care for my difficulty swallowing, gastric issues, and rapid weight loss. Their professionalism and compassion made a significant difference during a challenging time. I want to express my sincere gratitude to the entire medical team for their dedication and outstanding support. Thank you for helping me through this health concern with such skill and kindness.

During my dad's ICU stay at Brigham and Women's Hospital, the nurses provided outstanding care. They kept us informed and made us feel safe throughout a traumatic time for our family. The level of expertise, compassion, and seamless coordination between day and night shifts was remarkable. My family and I will be forever grateful for Nurse Bryan, Katie, Kayla, and Lauren from Unit 3B.

My experience with the staff was a very special and good one of course there were a couple of not so greats but as a whole I totally appreciated the experience and staff!

My wife and I welcomed our first child with John Hopskins and we were treated exceptionally. Our stay lasted 6 days. Nearly every member of the staff seemed to truly believe in the work they were doing and it instilled confidence in my wife and I. The student nurses were very helpful and what they may have lacked in experience they made up for in drive and enthusiasm! Two of the nurses, who helped my wife in labour, even visited us the next day to congratulate us and check up on the status of our child. It did get busy for the nurses the last few days and we would love to have seen more lactation specialists on staff available to help us but after this incredible experience I will certainly encourage my wife and other parents to include John Hospkins in future family planning.

We had a very nice experience here. Dr Kuwera and staff took perfect care of our toddler. He was competent, thorough and friendly-explaining everything as he went. It’s a large hospital, but with many helpful staff stations throughout, it’s easy enough to find your way around. Must register before entering, which ensures safety. Very thankful for wonderful healthcare.

I had a cardiac ablation done by Dr Blatt and the experience was excellent. From the moment we walked into the hospital and the information gentleman took us to the surgery unit, the intake gentleman, without exception every person we came in contact with was friendly and helpful. My nurses were all exceptionally great. The hospital's sophistication, cleanliness and features were top notch.

On 11/7/2023 During my 5 hour stay the dr and nurses gave me a horrible experience. My monitor was going off for a good while because I had a high heart rate and no one came to check until after 5-10min once the beeping got louder. After couple hours passed and I really needed to urinate, I wait to see if anyone would check on me because I know how busy the hospital gets and after that waiting for a long time and trying to wave down nurses who would just look at me and walk away or say we’ll be there when we can. Yet I seen them just hanging out talking in the hallway of the hospital from time to time. My curtains weren’t closed all the way hence why I could see what they were doing. I ended up urinating all over myself because I couldn’t hold it anymore and I wasn’t able to disconnect myself from my Iv and the other monitor with my blood pressure heart rate and the sticky stuff attached to my body that looked almost like an ekg machine to monitor me. I had to sit in my own urine for about an hour or so till someone came to check on me, I have never felt so neglected in my life. They offered me some wipes to wipe myself and some of the hospital underwear(not real underwear) they had also left a syringe w/o needle on the bed I was laying on. Then upon discharge they gave me my paper work went over everything briefly and disconnected me from the Iv but not the monitor and I was still connected so I had to disconnect myself and take it off. The dr stopped for literally a few seconds saying your labs are good and left. This was my worst experience ever!!

Front desk at the ER the lady where the "red star is" very disrespectful. The RN Kristy I had her today room 29 at the ER nicest person ever, she was great, attentive, respectful, explained every step, overall I felt cared off even though it was just a stomach pain. Thank you Kristy. 😊

You will roll the dice with anesthesiologists at this facility. I was "assigned" Dr. Traylor. A freakishly large, imposing and intimidating man with zero resemblance of care or compassion. I'm sure he chose this field because no one would EVER seek his services. His patients haven't a choice. He suggested a female doctor. Best suggestion he's ever made. In walks Dr. Sarah Cocoma complete with a raging eye infection. This woman SNUCK behind my bed, DISTRACTED me and FORCEFULLY shot VERSED in my IV. It burns given gently. To render me unconscious, without asking, warning or care. Filthy conditions in every area including the elevators. Stay away from the trauma this place leaves behind. You've been dutifully warned.

The worst communication. Terrible gaslighting. The INEXCUSABLE FILTH in this facility. It was everywhere. The waiting room, the bathrooms, the hall was littered with garbage type red biohazard bags. Even INSIDE my Operating Room...garbage on the floor. When I objected to what I was seeing, they promptly canceled my surgery. I couldn't get out of that place fast enough...but not before one last gross show of filth, the floor of the elevator was littered with 2x2 gauze pads...soaked in something orange. I quickly pointed it out to my husband so he can see for himself what I was trying to describe. He quickly understood as an employee's foot was standing over some ofthem. My biggest fears were handled BEAUTIFULLY by this pre-surg staff, they are willing, if able, to accommodate women patients with women doctors/ residents...they allow small gestures of modesty and that is commendable. And just so you know...all those personal questions they ask you? And all the personal questions you ask them? EVERYONE CAN HEAR YOU...as there only curtains for privacy. HIPAA laws must be out back on a smoke break with the 3 janitors this place employs. 2 thumbs down and shame on you.

Had a good experience. Brought my father in law into Rush to be evaluated from stroke he had 3 weeks ago. They had him in a bed in less than 30 min. He was admitted and put into their stroke rehab program in less than a week.

Last summer I ended up in the ICU for 6 days with a pulmonary embolism. All the staff were wonderful, especially the nurses who changed my chux pads. Multiple doctors came to talk to me about my options, and I felt reassured that I was in good hands. I was put in a catheter-directed thrombolysis study. My medical team explained the procedure in ways that my oxygen-deprived lungs could understand, and before I knew it I was rushed to the OR. My follow-up care at MGH has been exceptional. I see a cardiologist and hematologist regularly now, but I am grateful to be alive thanks to the wonderful staff at MGH. You all rock!

My wife was operated on 10/19. Our stay from then on and through the weekend was the best hospital experience to date. We especially want to comend the staff. Our nurse Lauren Schmidt was the happiest and most cheerful which flowes right to the patients making us feel great. All the staff was great.

Boston was going to be just a port of call on our cruise, but we had a medical emergency while we were here. We spent some time in a very busy emergency room, but they got us in for surgery within 24 hours. All the medical professionals who helped us were kind and very informative and caring.

Easily the most efficient medical facility I have ever stepped foot in. Everyone is friendly and professional…the campus is a very nice place to spend time if you have to spend the whole day for a bunch of testing. Food service has recently been revamped and has dramatically improved. When you consider the volume of people seeking specialized medical care IN ADDITION TO a very active ER, I find it is nearly miraculous that I have never waited more than 15 minutes past my scheduled appointment time to see my Dr, and that is coming twice a year for the last 7 years. Not once…

Amazing experience at Mayo Clinic Jacksonville!! After three trips to our local ER all resulting in an undiagnosable abdominal pain and seeing literally one dozen doctors, we were blessed with a referral to Mayo Clinic and my husband was healed!!!!! No more prescriptions! No more weight loss! No more issue! They found the problem on the first visit, had it removed three weeks later and no more pain praise God!!!!! Thank you to the entire staff from the gentleman at the entrance with his cheerful greetings to the kitchen staff who keep even the most grumpiest of patients happy and fed we appreciate all of you there at Mayo!! Thank you from my family to yours!

The ER/ED staff is dismissive, taking forever to treat patients. I have been sitting in this damn hallway for 5 hours. Yes they have ran tests, no medication to treat any of my symptoms. Trying to discharge after doing nothing… Had to CRY to the doctor about how I felt my care wasn’t up to standard and then she eventually gives me meds. Mind you. After 5 hours. Thought Mayo was one of the best hospitals in the south. Will never be back.

Dealt with this hospital for several years. No matter what day or what doctor I've always been left with the same experience; cocky doctors playing God with the absolute worst bedside manner. Never again.

My husband was a heart transplant patient here. One time they failed to give an accurate report for him to adjust his warfarin accordingly. Subsequently he suffered a stroke and had to have intracerebral hemorrhage surgery. My husband overlooked a lot of things and this hospital had the nerve to kick him off the transplant list. They called an old number and then said that since they couldn't get in touch with him he was non-complaint. I gathered so much proof to show that they were the ones who made an error. I got all the phone records and proof that we updated his information but it was evident that they just wanted to get rid of him. I wanted to sue so bad but I left them all to God. You should have been in that break up meeting. By the grace of God he got his transplant at an excellent hospital in CA.

Lynn at the gift shop was extremely helpful and made ordering flowers a seamless process. She was so kind and patient too. Thank you Lynn!