Norwood procedure in 127 Cardiac surgery clinics worldwide with additional parameter

Just was released yesterday after being admitted last Thursday in need of a pacemaker. My husband and I were so pleased with our experience. Dr Marlon and Dr Francisco from the cardiology department were amazing. I was treated very well. I will be forever grateful.

Such an amazing experience! I went to the emergency with a stomach issue and they immediately took me in for checks and tests. Super professional - totally recommend!

Terrible (i.e. no) pain management after severe accident. Got also pain chock due to rush in changing linnen. As I chose to be operated at my home hospital (one of the top three hospital in pelvis operations in the whole World) they got upset and delayed my ambulance flight with a day (by not filling in papers on time). You can imagine the cost of having an ambulance flight waiting for you one extra day..

Terrible for getting a ticket, it's a two-hour line And after that two hours to do paperwork you have to wait for them to call you, you arrive at 5 in the morning and you leave at 3 in the afternoon, if that's all.

Ok

Definitely the best pediatric hospital in the city. The attention was more than excellent from the guards, administrative staff, auxiliary nurses and doctors, from Emergencies, Surgery and Recovery. The patient treatment is 100% professional, very attentive and friendly. Thank you so much.

Great Service, Doctors are so respectful of patients times. Very clean hospital. Quite a different experience from other hospitals. Very pleased.

I went in with back pain. Got excellent care ,x-rays, diagnosis in less than 2 hrs.

This hospital is amazing! My husband had to attend and I was so impressed with the staff! As we do not speak Spanish, they were all very amazing and did their best to help us. They were kind, caring and detailed to ensure that we were well taken care of. Thank you so much for taking care of my husband! You are the best!

It seems to be the best among the many hospitals in Monterrey for health check-ups. All hospitals are friendly... I was satisfied with the most detailed check. I was able to see the doctor more comfortably than at other general hospitals. The food in the last week was tastier than any other hospital.

Great hospital. Better service than some hospital in the US.

No good guadlupe mendodoza ,I no pay you

Good attention

They take good care of patients, they are treated as they should be. The facilities are well maintained. The parking lot is ample.

Madhouse, worst service at ER

I was in the emergency room on August 4, 2023 and I have never been so well attended. The entire nursing team is very dear, welcoming, providing humanized care. A million compliments to Dr. Thais, an excellent professional who comforted me throughout the service, did what she could and what she could not to welcome me. Thank you very much to all!

Excellent hospital, excellent facilities and top notch staff! Far superior to Rede D'or. If you have a serious medical case in your family, go there.

I had laser bladder stone removal surgery performed by Dr. Adrian Andres Jara Benitez at Hospital Pró-Cardiaco and I am extremely satisfied with my experience. From the beginning, I was impressed by Dr. Adrian's professionalism and empathy. He thoroughly explained the procedure and reassured me of any concerns I had. His clear and kind communication made me confident in his abilities as a surgeon. The Pró-Cardiaco Hospital also deserves praise. The medical and nursing staff were exceptionally attentive and helpful. The environment was clean, modern and welcoming, which contributed to my comfort and tranquility during my stay. During the surgery, Dr. Adrian demonstrated exemplary surgical skills. His dexterity and precision were remarkable, and I felt safe and confident in his skilled hands. Additionally, your attention and care before, during and after the procedure was greatly appreciated. The medical and nursing staff at Hospital Pró-Cardiaco continued to provide high-quality care throughout my recovery. They closely monitored my progress and responded promptly to all my needs. His dedication and professionalism were impressive and contributed to a smooth and peaceful recovery. I am immensely grateful to Dr. Adrian Andres Jara Benitez and the team at Hospital Pró-Cardiaco. They are true professionals who provide exceptional medical care with a humanized approach. I recommend Dr. Adrian and Hospital Pró-Cardiaco to everyone looking for quality medical treatment. I would like to express my sincere gratitude to Dr. Adrian Andres Jara Benitez and the team at Hospital Pró-Cardiaco. Your expertise and careful attention were critical to the success of my surgery and my recovery. SERGEY SERGIENKO

First-class hospital, very beautiful and organized, not to mention its huge size!!! Top service!

Execelente hospital

Legal

Highly skilled and professional doctors and staff . They are very approachable. Hospital premises are well maintained. Seamless internal procedures help to avoid delays. The insurance department and billing section is very helpful in expediting the process . Would like to make a special mention of Samad Shaikh from insurance department for excellent service making the billing process hassle free for us.

The experience was truly excellent. The doctors and nurses were incredibly supportive, and the facilities were top-notch. I must give special recognition to Samad and insurance team, who made the claim process and document submission incredibly smooth for me.

We had heard mixed reviews about this hospital before we went there but we have only had positive experience every time we have visited the hospital. Manipal hospital is the best place for treating cancer in Goa. We have received excellent treatment right from the surgery to the chemotherapy. The doctors, nurses, the support staff- all of them are polite, helpful, courteous and very professional. The hospital premises are so clean and maintained well.

I came to the cardio center in August 23 for a blocked iliac artery problem, now I feel like I've been to Lourdes. The kindness of all the medical staff is exemplary. Thank you all for your professionalism.👌👍

I brought my six year old daughter yesterday who was complaining of having heart throbs, it was the first time that I came to the cardiothoracic center of Monaco, and it is really the best hospital center that I have made of all my life, whether in terms of speed, to take care of my daughter, the staff of incredible patience and kindness, the center and impeccable cleanliness, I thank you again. Sincerely Gregory

Good morning, Operation: Double bypass August 2022. An extraordinary team at all levels, whether in terms of medical care, unparalleled professionalism, kindness, service, quality of meals, attentiveness, cleanliness, availability, respect, good manners , a good mood. A big BRAVO and THANK YOU to Doctor Armand EKER and his teams. Regards and THANK YOU from the bottom of my heart.

A really big THANK YOU to Dr Bernard for his remarkable and exceptional skill in saving my limp. Been in road accident twice, yet I'm lucky enough to met with Dr Bernard. A very well experienced, talented and down to earth Orthopaedic doctor that put his life long skill into saving my limp. Not only he is being helpful to my needs during my recent admission, he also explained in details about my surgery and conditions. Yet after the surgery, I do not suffer any severe pain and I recover well.

It’s been around 3 months since my second cataract operation and I’m still marvelling at going around without glasses, for the first time in almost 60 years! Summer’s coming and I can wear RayBans without contact lenses, thanks to Doctor Howard and his team. Thanks also to the management and staff at Sungai Long Specialist Hospital for their friendly professionalism.

Good place and friendly staff here. From security guard, front desk, customer service staff, nurse and even the doctors here are very helpful, caring and friendly. Super thanks to Dr. Ng C.K who help deliver my baby. My wife have a pleasant delivery experience for our first born baby. And also thanks to Dr. Alex who really care with babies. Thank you for the follow up too. The midwife here are very friendly and willing to teach you how to feed baby if you are first time daddy/mummy. Especially the gentle Indian midwife lady, very knowledgeable on how to take care babies and teach my wife on latching the baby. Best things is the car park area are free. Although space is limited, but security guard able to guide you to park and they allow you to double park by providing phone number. So if someone getting their car, they able to call you. Such a lovely and super friendly specialist hospital. Just like their name “博爱医院”. A hospital that filled with love and care.

Great experience and hospitality. Great food too. Updated: Patient should've been told for the service not compulsory and not even covered by the insurance. I've been charged for hemoglobin blood test which I thought covered by the insurance and necessary. So please ask first for every service given.

Sent my daughter to see Dr Yap for her prolong cough. Very good diagnosis given and with treatment, she is now recovering well. Several follow up gives safe feeling to ensure her condition improves. Overall recommended to go to this hospital. For improvement maybe the billing part can make it faster…

Our third admission here at Aurelius. Every time was great and pleasant. All the nurses and staff were friendly and very helpful.My daughter love to interact with them.My daughter and i feel safe here. The room was clean and comfortable while the food is great with big portion. We were assisted by Dr Fadzlina but this time with Dr Yap. Both are great dr with very detail explanation and assist.Thank you so much for your services.

Updated as on Friday 1/12/23 Thier customer service manager contacted me and attended my concern and feedback which they would like to meet up with me for better understanding 🤔 Since I do have follow up we did manage to meet up on 5/12/23. Highlighted all my questions and comments. Hopefully they will take awareness of thier customer service and patients care 😎 on thier staff and nurses. Posted on Thursday 30/11/23 First ever nitemare to be admitted in Regency Specialist at Ward 5B, Nursers worst ever customer skills and patients care from them. No smiling face no greet no initiative no communication no team work. Hot water flask not even refill everyday by the staff that serving food. Have to self-refill by myself every day even I went to nurses’ counter! No proper hand rub hygiene/glove/mask or wipe down before attending to me. I’m on IV Drip and antibiotic yet they can miss out till my cannula by a long thin tube blood clog and I have to poke again on my other side of hand middle of the nite and was done my MO not the nursers which chargeable to me on their carelessness mistake not checking on me? Stay for 5nite only change my bedsheet for 3times. Room and toilet full of small black ants which will randomly walk around. Do they even have pet and insect control? Really disappointed to be amidated here, thought is under the HMI Mgmt should be up to standard by them. As they are considering big group in healthcare in Singapore as they also do Education and Training Centre for the healthcare support sector.

I brought my grandmother to the hospital for a follow-up consultation, but the hospital stopped me at the front counter and told me that I could not go to see doctor because we had a fee that we had not yet paid off. But this fee was due to the improper arrangement of the operating room by hospital, which caused us to have to pay back the fee, pay the extra fee. What makes me feel very angry is that the hospital prevented us from seeing the doctor and did not allow us to go for follow-up consultation and to check my grandmother's wound. If my grandmother unfortunately has a problem with the wound and an accident occurs, I will hold you responsible for this? Please ask the hospital to pay attention to this issue. Are we responsible for this cost? Why can the hospital prevent the patient from seeing the doctor and prevent the patient goes for a follow-up consultation to check the wound? Does the hospital really have this right?

RSH provide good services from registration until i discharge from here. Im very satisfied & very thankful to dr thokha & team & all staff in LR. Tk

Being in the medical field for 40 years world wide Absolutely the Best Hospital overall I have ever visited! Facilities A+ Staff A+ Communication A+ Value A+

Excellent. Both our daughters were born here and care was absolutely great. Thanks. :)

Excellent in every measure. Was admitted for an emergency surgery and they diagnosed other ailments that needed emergency care. All the staff at the hospital are the best trained and competent I've seen. I owe my life to them.

I found cordiality and care all the time in my hospitalization

Took us 3 hours to get treated with a basic appointment (ear infection) and sort out the insurance stuff, very slow

Hospital is not well equipped to attend cold symptoms at the emergency. You will have to wait for the arrival of an specialist at 10 AM so that he can look inside your ear canal with an otoscope. Even my throat was looked with a cellphone light. A disappointment. See images of equipments that should be part of the emergency below at the national manual of emergency.

I didn’t know you’re supposed to first call 1813 before heading to the hospital for something like a cut, but the nurses and doctors in the trauma centre were incredibly kind and attentive and my injury has healed incredibly well. Huge thanks to the amazing staff!!

I was told that i had broke my bone💔 that was kind of mean💔 but they fixed it so i guess its okay😊 it was free also that is really cool😊😊 in Usa i had to pay 800$ for a blood test😓

I have nothing but praise for the staff of the ward I had to attend. My wife's colostomy kit and bags had gone astray with our luggage on our flight from Birmingham to Copenhagen. With assistance from friends we contacted the hospital, who gave us a complete set of spares and kit to last the few days that we were staying in Copenhagen. I offered payment, which was declined. The nurse who I saw was very kind, patient, understanding and compassionate, especially as the choice of items was so overwhelming and the event so upsetting.

Good health care

Mostly positive attitude. Good health care.

The best

Waiting times of more than 9 hours!! Cannot recommend going there if there is any other option. Absolutely understaffed. No air conditioning in the waiting room. The vending machine only takes coins, therefore big risk for dehydration. Haven’t had a worse experience in a hospital ever.

Being a tourist in Bologna and having to attend Pronto Soccorso was daunting, however my experience of the treatment I received was first class. Most of the staff spoke English at a level that I could understand what was happening regarding my treatment, from doctors to porters. I am very grateful for the medical care that was provided during a time of stress and pain.

Bizzare standarts for European Hospital, emergency waits are due 6 to 12 hours.Shortage of staff is visible and maintenance of the hospital is bad, terrible experience.Shocking

Apart from the confusing way the floors are numbered, this hospital is the best there is in the Netherlands.

I went whining in pain and they seemed annoyed by that then told me I had to had an appointment to have an emergency and gave a phone number then proceeded to talk to each other in Dutch and stopped recognizing my presence, worst hospital EVER

I’m an international student and I didn’t know how the health care here in the Netherlands works. I have a lump in my throat that makes me feel I can’t breathe. Since in my country (Italy) you can always get assistance I went to the emergency department because I was worried about my thyroid problem and I couldn’t wait until may 30th for the GP. I explained my problem and two nurses were really frustrated and rude, one of them laughed at me by saying “oh you can walk and speak, is it an emergency for you?”, another one: “are you an international student? I knew it!!! you international students always come here for EVERYTHING”. I know I was supposed to do a quick Google before going but I was really worried and they could have said those things in a different way. I give 5 stars to the third nurse that explained to me in a really polite way what to do.

I wasn't going to write a review (I'm so over all this), but I feel compelled to after reading a review that was extremely similar to what I experienced here for COVID-19 treatment. I tested COVID-positive on January 3rd and started Paxlovid. I saw my neighborhood doctor on January 4th. I am vaccinated (and boosted) but am at high risk with asthma. I was given steroids and breathing medicine. I was instructed to go to the hospital if I got worse. I got worse. The following evening, my oxygen dropped below 80. Scared, I called an ambulance and requested to be taken to this hospital as it was supposed to be the best. They took my oxygen in the ambulance and immediately gave me oxygen. I was on oxygen the whole time in the ambulance. I was taken off oxygen when I arrived as my saturation reached the high 90s. I requested the antiviral remdesivir. The doctor refused to give me the medicine. I explained how my condition worsened despite days on Paxlovid, steroid injections, oral steroids, bronchodilators, and rescue inhalers. He could not have cared less. I requested to leave as the doctor was not going to treat me (he charged me, though). The doctor told me there were other ID specialists. I requested to speak to one of them, and the doctor left. While waiting, someone else came in and said there were no other ID specialists there, so I paid and left. It should be noted my saturation had fallen to 92% by that time. I struggled at home with symptoms for the next few days. I continued testing positive after completing Paxlovid. My condition worsened, and I returned to the neighboring doctor about a week after leaving the hospital. Still symptomatic and COVID-positive, he examined me and found pneumonia. My labs were also abnormal, showing evidence I had developed blood clots due to COVID-19. He prescribed medicine for pneumonia and clots (which worked). All this could have been prevented. Trying to get my medical records from this hospital afterwords (for insurance) was like pulling teeth. It took forever to get my records, and when I finally did, I was shocked. The doctor noted that I said things I never did. My signature was forged on the documents. Worst hospital experience ever. Very expensive and received no treatment. The administration is a nightmare as well. Avoid it if possible.

We have been living In 3 different countries for the past 9 years, never experienced anything as bad. We have a a top insurance but they “suddenly” only excepts credit card payment. Stayed for additional 5 hours because they did not let’s leave. No one speaks English except the doctors. However, doctors are very competent and reason for not one but two stars.

Absurdly (like, for real) expensive for a very mediocre level of service. I went to the urgency center, and i found it very useless that on every stage (reception, triage, first and second doctor) they asked me the same questions. The doctor took more than half an hour to arrive. The receptionist has misinformed me and I did a very expensive (since I’m traveling abroad) call which wasn’t necessary at that moment. Also, several times there were several people coming in at a time, also unnecessary, certainly didn’t create a feeling of comfort. The room in which I was attended was small and the door was never closed.

Clean hospital. But extremely expensive. They didn't inform us of the costs and we had to pay 10 times of than other european countries.

Terrible service. Completely disorganized, does care at all about their patients. I was begging them for help in resolving a billing issue and every department just ignored me. Do not go to this hospital. I went to this hospital to get an outpatient procedure done which required that I have an attendant with me. The hospital organized for an attendant to be provided, at a fee, from an outside company. On the day of the procedure I was brought to the billing department by member of their "concierge" team, Fernanda. They have an international "concierge" service which basically provides translators so that you can navigate the hospital if your Portugues is not great. At the billing office I was presented with a bill for the cost of the procedure. I agreed to pay it and was then given a credit card machine to make the payment. When the machine arrived, the amount they were requesting was higher than the quoted amount. When I asked Fernanda, she explained that the additional amount was for the cost of the attendant. I paid the invoice and was only provided with a little slip of paper that showed the amount that I had paid. It didn't say what services I had paid for, just that I had paid a certain amount. I then went and got the procedure done. I was put-under, so I don't know how the actual medical procedure went, but from what I saw before I went under, the medical professionals seemed like they were doing a good job. After the procedure was finished, I was brought to the payment office and presented with a new bill. The bill included the additional cost of part of the procedure, the cost to have a biopsy analyzed and the cost of the attendant (which I already paid for). For the next 3 weeks I was going back and forth with the International department, the complaints department and the billing department, trying to get them to acknowledge the fact that I had already paid for the attendant. No one from any of those departments did a single thing to try to help me. Each department passed me off to another department. The complaints department didn't even reply to my complaint. I had to call them up weeks after I had filed a complaint and they were fully aware of the situation, but didn't have enough respect to let me know that they were working on my case or bother to email or call me to help get it resolved. Neither did the International department. When I asked them to help me resolve the issue they just said "this is not my department, I don't know anything about billing" even though FERNANDA was there and was the one that explained to me that I was paying for the the price of the attendant. The billing department just kept sending me the same invoice over and over again and never acknowledging that I had paid for the attendant. It was only when I finally decided to go to the hospital and pay the bill that anything got done. I had to physically go to the International department and demand that they resolve the issue that instant. I spent another 2 hours going to different departments with the "concierge" lady, getting into arguments and explaining over and over what had happened. It was only then, that they acknowledged that the woman who processed my payment allocated the entire amount to the cost of the procedure, which was why this bill for the attendant was still outstanding. At my insistence they finally removed the charge and I was able to pay the invoice. If you go to a Brazilain Hospital, make sure that you get an itemized invoice for every single payment that you make. A little slip of paper with the amount on it is not enough. They will change the amount that you owe them and you have no proof of what you have already paid for. At the end of the day, I probably wasted about 4-5 hours of my time writing emails, sending messages on Whatsapp and arguing with the staff at the hospital. Not to mention all of the frustration it caused. This could have been resolved after 1 email, had anyone at the hospital taken ownership of the problem and been accountable. DO NOT GO HERE - THEY DON'T CARE ABOUT THEIR PATIENTS

One of the best hospital in South America